COURSE DESCRIPTION

The course aims to help the students understand the way they communicate and increase their knowledge of conflict resolution and negotiation,
therefore, enforcing their probability for success with others.

Whether they are strengthening their personal relationships or simply seeking to increase their comfort in reaching out to others as a whole, effective
communication is their bridge from potentially hazardous misunderstandings to personal – and professional – success.

PRE-REQUISITE – English Communication 1 and English Communication 2

VALUES TO BE DEVELOPED CREDIT: 3 Units

1. Trustworthiness
2. Compassion TIME ALLOTMENT: 3 hours lecture every week
3. Resilience
4. Respect
5. Industry
6. Self Confidence

GENERAL OBJECTIVES
At the end of the course, students shall be able to:

1. COGNITIVE: a) Demonstrate the ability to develop content in which the central idea/purpose is clearly stated, the content is accurate
and relevant, and credible support is provided;
b) Communicate effectively both in verbal and non-verbal settings to a variety of audiences and for a variety
of purposes;
c) Exhibit skills in style and fluency, including voice and vocabulary appropriate to audience, discipline and task;
d) Exhibit ability to access, evaluate, and utilize information from a variety of sources and media;

2. AFFECTIVE: a) Respond appropriately to diverse day-to-day situations;

b) Exhibit confidence in effective communication and cognitive abilities needed to relate in the disciplines.
c) Sensitize and develop students in expressing a positive communicative behavior.

3. PSYCHOMOTOR: a) Exhibit ability to synthesize verbal and non-verbal communications appropriate to the discipline.
b) Write multiple drafts to create and complete a successful text in the relevant discipline and produce

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 proper presentation materials as needed.

COURSE REQUIREMENTS

1. Regular class attendance, reading of assigned text and other materials.

2. Punctual performance of assigned tasks.
3. Prompt submission of written outputs.
4. Regular checking of journals
5. Active participation in oral activities, discussions, and group dynamics.
6. Quizzes and 2 major exams (prelims, midterm).

COURSE EVALUATION
Class Standing Requirement - 60%
- Quizzes – 20%
- Class participation (recitation, attendance, group interaction) – 20%
- Written outputs (assignments, reports, projects) - 20%

Periodic/Major Exam
- Prelim/Midterm/Final Research Paper - 40%

Final Grade
Prelim 30%
Midterm 30%
Final 40%
COURSE CONTENTS
INSTRUCTIONAL EVALUATION
WEEK SPECIFIC OBJECTIVES TOPICS ACTIVITIES MATERIALS INSTRUMENTS
NO.
Course orientation Overview of the course Discussion Copy of the course Assessment of
 Basic orientation: Knowing Game syllabus Learned
one another Classroom rules Competencies
 Discussion of course syllables and regulations
1  Laying down of house rules
and regulations
 Diagnostic test: Grammar
At the end of the week, students Recognizing and Understanding Lecture Textbook Recitation
2 should be able to: Communication Styles Group work Ppt presentation Group
1. be familiar with the different Hand out participation

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 communication styles 1. What is Communication? Quiz
2. practice various tasks 2. Passive Communication Homework
associated with the communication 3. Aggressive Communication Seatwork
styles 4. Passive-Aggressive
Communication
5. Assertive Communication
At the end of the two-week period, Verbal Communication Lecture Textbook Recitation
3-4 students should be able to: 1. What Makes Up Verbal Group Work Ppt presentation Group
1. differentiate between Communication? Hand out participation
plagiarizing and paraphrasing and 2. How to Use Verbal Quiz
explore the differences; Communication Effectively Homework
2. summarize an article using 3. Verbal Communication: Case Seatwork
paraphrasing techniques Study
At the end of the two-week period, Nonverbal Communication Lecture Textbook Recitation
students should be able to: 1. Defining Nonverbal Group Work Ppt presentation Group
5-6 1. identify different acceptable Communication Nonverbal Hand out participation
nonverbal symbols and signals; 2. Why is Nonverbal Situational Quiz
2. realize the appropriate situations Communication Effective? Excerpts Homework
where nonverbal means of 3. Reading Nonverbal Cues Seatwork
communication are acceptable; 4. Nonverbal Communication:
3. produce a short situational Case Study
activity where only nonverbal
communication are used.

7 PRELIMINARY EXAMINATION

At the end of this week, the Communicating in Writing Lecture Textbook Recitation
students should have: 1. Using Written Communication Group Work Ppt presentation Group
1. knowledge in the basics of 2. Pros and Cons of Written Journal Writing Hand out participation
8-9 written communication; Communication Quiz
2. identify the advantages and 3. Tips for Avoiding Homework
disadvantages of written Misunderstandings in Written Seatwork
communication; Communication
3. be able to write entries in a
journal
At the end of the week, students Cultivating Conversational Skills Lecture Textbook Recitation
10 should be able to: 1. The Importance of Good Group Work Ppt presentation Group
1. determine the elements of a Conversational Skills Journal Writing Hand out participation

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 good and proper conversation: 2. Active Listening Quiz
2. identify appropriate ways in 3. Be an Engaging Speaker Homework
maintaining the interest of the Seatwork
audience
At the end of the week, the Communications Technology Lecture Textbook Recitation
11 students should be able to: 1. Modern Technologies Group Work Ppt presentation Group
1. maximize the use of technology 2. Benefits of Communications Journal Writing Hand out participation
in good and proper communication; Technology Quiz
2. identify the features, benefits 3. Drawbacks of Homework
and advantages of using Communications Technology Seatwork
technology in communicating
effectively

12 MIDTERM EXAMINATION

At the end of the week, students Group Communication Guided instruction Textbook Recitation
should be able to: Class interaction Ppt presentation Group
13-14 1. participate effectively in group 1. The Basics of Group Dynamics Group dynamics Hand out participation
communication activities; 2. Group Interaction and Quiz
2. identify the proper time and Communication Homework
place to apply effective 3. How to Be Effective in Groups Seatwork
communication to groups 4. Miscommunication
3. avoid conflicts in communicating
with a group
At the end of the end of the three- Barriers to Communication Guided instruction Textbook Recitation
15-17 week period, students should be 1. Physical Impairments to Class interaction Ppt presentation Group
able to: Communication Group dynamics Hand out participation
1. recognize the different barriers 2. Outside Impediments Affecting Quiz
that hinder effective Communication Homework
communication; 3. Personality Conflicts and Seatwork
2. understand the common Communication
impediments to effective 4. The Downside of Technology
communication; 5. Putting It into Action
3. exhibit a degree of confidence in
communicating effectively, not only
with peers but also with a
hierarchical level in the industry

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 18 FINAL EXAMINATION

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REFERENCES:

1. Improving Grammar Skills and More. Robles and Estioco (2009). Rex Bookstore,Inc.
2. Fundamentals of speech communication. Abulencia, E.F. (2010) REX Bookstore. Manila
3. Writing for the corporate world. Bascara, L.,et.al. (2010) REX Bookstore. Manila

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Other references and reading materials will be provided by the instructor.
*Consultations must be done at the Faculty Room beyond class hours.

PREPARED BY: REVIEWED BY: APPROVED BY:

MS. MA. SUSANA ISLA-ARCAN DR. ROEL U. HERNANDEZ DR. ROWENA R. DE GUZMAN
English Faculty Cluster Director, HuComm Dean, CEAS

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