MITU ADHIKARY

Ichapur (Ramnagar)
P.O. Bengal Enamel
W.B – 743122
Mobile – 9007645542
E-Mail: adhikaryakash@gmail.com

CAREER OBJECTIVE

 To associate with “ Professional Ambiance” offering steady growth and recognition

Towards my contribution for the positive advancement of the organization.
 Willing to use skills & knowledge to the best abilities.
 To upgrade knowledge with time for better performance.

PROFESSIONAL EXPERIENCE
GLOBAL SYSTEM AND SERVIC Jan 2014 to till dated
SUPERVISOR (IDEA Seals)

Roles & Responsibilities

 Responsibilities in handling the collections executive in the different areas.
 Responsibilities in having lied collection from the telesales.
 Responsibilities in recruiting the new people and also to trained them for telesales.
 Responsible in maintaining the MIS and fulfill the field executive and telesales
requirement.
 Responsible in achieving the target.
 Responsible for the back office job.

SOMO ENTERPRISE Nov 2012 to Oct 2013

SUPERVISOR(TATADOCOMO Retention)

Roles & Responsibilities

 Responsibilities in handling the collections executive in the different areas.
 Responsibilities in having collection from the collection executive.
 Responsibilities in recruiting the new people and also to trained them for collection.
 Responsible in maintaining the MIS and fulfill the field executive requirement.
 Responsible in resolving the issues of the customer for the smooth payment.
 Responsible in achieving the target.
 Responsible for the back office job.
S.R.S Advisory PVT Ltd Jun 2012 to Oct 2012
SUPERVISOR(Vodafone Retention)

Roles & Responsibilities

 Responsibilities in handling the collections executive in the different areas.
 Responsibilities in having collection from the collection executive.
 Responsibilities in recruiting the new people and also to trained them for collection.
 Responsible in maintaining the MIS and fulfill the field executive requirement.
 Responsible in resolving the issues of the customer for the smooth payment.
 Responsible in achieving the target.
 Responsible for the back office job.

S. SOLUTIONS May 07 to Jun 2012

SUPERVISOR(Vodafone Retention)

Roles & Responsibilities

 Responsibilities in handling the collections executive in the different areas.
 Responsibilities in having collection from the collection executive.
 Responsibilities in recruiting the new people and also to trained them for collection.
 Responsible in maintaining the MIS and fulfill the field executive requirement.
 Responsible in resolving the issues of the customer for the smooth payment.
 Responsible in achieving the target.
 Responsible for the back office job.

ZODIAC EXPRESS (PVT Ltd) Jun 05 to Apt 07.

Filed collector

Roles & Responsibility.

 Collection for Hutch postped bill

N.A.M.E Mar 02 to Nov 04

Filed collector

Roles & Responsibilities

 . Collection for I.C.I.C.I Bank Home Loans

EDUCATION

Passed in the year 2002 under W.B.B.S.E (Madhyamik) from BIBHUKINGAR HIIGH
SCHOOL

Passed the year 2004 under W.B.B.H.S.E (H.S) from KALITALA HIIGH SCHOOL
 COMPUTER COURSE

Diploma in Information Technology Application,

(Barrackpur Youth Computer Training Centre)

Knowledge

 Proficient in operating system of Ms Dos & also in Windows.

 Proficient in Ms Office Software package.
 Proficient in Internet.
 Proficient in Visual Basic 6.0
PERSONAL DETAILS

Date of Birth: 1st March 1983

Marital Status: Married
Languages Known: Bengali, Hindi, English,.
Nationality: Indian.
Regional: Hinduism.

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Date: - MITU ADHIKARY