Sec 1

Admas University Bishoftu Campus
Occupation:- Accounts and Budget Support Level III Competence Code:- BUF ACB3 12 0
Office of the Registrar
Official TVET Marks Report
Unit of Competence:- Prepare Financial Reports Trainer:______________________

LO1:- Maintain asset register Legend
LO2:- Record general journal entries for balance day adjust Entry :-2010 ü or C=Competent
LO3:- Prepare final general ledger accounts Division:- Exten û or NYC=Not Yet Comp
LO4:- Prepare end of period financial reports Section:-I D=Dropped
I=Incomplete
Module Title
LO1 LO2 LO3 LO4
Written
Written
Written
Written
Demo
Demo
Demo
Total
Total
Total
Oral
Oral
Oral
Oral
Trainee's Name Sex ID
10.0%
10.0%
10.0%
No
%
%
%
%
%
1 Abrham Alemshet Niguse MaleAD/DZ/0025 /10
2 Abel Haftay M AD/DZ/067/10
3 Abiy H/mariyam Mamo Mal AD/DZ/0016/10
4 Abreham Masresha M AD/DZ/647/10
5 ABU TUFA M AD/DZ/753/10
6 Achawach Melkamu Birhane FemAD/DZ/662/10
7 Adamu Getu Wolde mal AD/DZ/172/10
8 Adanech Negash Mamo FemAD/DZ/005/10
9 Adanech Tairku FemAD/DZ/158/10
10 Alamayehu Fita Biza MaleAD/DZ/618/10
11 Alemseged G/mariyam Ahmed Mal AD/DZ/779/10
12 Almaz Lemi FemaAD/DZ/814/10
13 Anaol Tasfaye Demise FemAD/DZ/707/10
14 Asmaru Dessie Takele FemAD/DZ/728/10
15 Asnakech G/Mariam FemAD/DZ/604/10
16 Assefa Birahanu Dadi MaleAD/DZ/107/10
17 Aynalem Kebede FemAD/DZ/590/10
18 Aytenaw Getnet Shiferaw Mal AD/DZ/405/10
19 Banchu Gizachew FemAD/DZ/0695/10
20 Berhane Sebhate W/Tsadik Mal AD/DZ/275/10
21 Betelihem Lulseged Wordofa FemAD/DZ/645/10
22 Bethelhem Teshome Dubale FemAD/DZ/057/10
23 Biniyam Dibaba Tadesse MaleAD/DZ/636/10
24 Biruktayit Birhan Desalegn FemAD/DZ/0035/10
25 Eden Demise Senbeta FemAD/DZ/104 /10
26 Eliyas Endris Hassen MaleAD/DZ/682/10
27 Eliyas Mekonnen M AD/DZ/656/10
28 Elshaday Alemu Egezi FemAD/DZ/143/10
29 Emawayish Gezaheyn FemAD/DZ/781//10
30 Enatihun Admasie Tegege FemAD/DZ/260/10
31 Ermiyas Alebacew Mal AD/DZ/547/10
32 Etsubdink Zelalem FemAD/DZ/0085/10
33 Eyerus Atrsaw FemAD/DZ/786/10
34 Feleke Sahale Segraga MaleAD/DZ/147/10
35 Fikirte Endaylalu Arega FemAD/DZ/306/10
36 Genet Asfaw FemAD/DZ/426/10
37 Getnet Teshome Huluka Mal AD/DZ/459/10
38 Hanan Feyisa FemAD/DZ/152/10
39 Hurumo Egigu M AD/DZ/652/10
40 Kalkidan Abebe FemAD/DZ/839/10
41 Kidist Alemayehu Negera F AD/DZ/160/10
42 Lelise Nigusu lamma FemaAD/DZ/845/10
43 Lubaba Husen Yimer F AD/DZ/607/10
44 Melkemariam Abebe Yuhun FemAD/DZ/445/10
45 Mesfin Belayine Eshete Mal AD/DZ/722//10
46 Meskerem Tsegaye FemaAD/DZ/344/10
47 Natnael Solomon Hailu MaleAD/DZ/366/10
48 Tariku Belew M AD/DZ/594/10
49 Tarikua Indris FemaAD/DZ/690/10
50 Tayitu Sime FemAD/DZ/154/10
51 Tsehay Nuguse G/mariam FemAD/DZ/613/10
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
To be Completed in Triplicates cc 1. Registrar's Copy 2. Department's Copy
Name of instructor____________________Sign_____________Date______________________________
Name of Dept Head________________________Sign________________Date________________
Name Of Dean______________________Sign_________________________Date____________________________
N.B. This Final Marks Report will be due in the Registrar office Five days after the examination.
_
D=Dropped
=Incomplete
%
LO4
Demo
Legend
10.0% Total
C=Competent
10% Atten & Parti
50% Cont.ass. Total
50% Final Exam
Code:- BUF ACB3 12 0812
NYC=Not Yet Competent

100% Total
C/NYC/D
Overall Status
3. Instructor's Copy
____
_____________
he examination.
Occupation:- Accounts and Budget Support Level III
Official Competence
TVET Marks Report Code:- BUF ACB3 14 0
Unit oCalculate Taxes, Fees and Charges

LO1:-Assess goods and documents for duty and tax liability Entry :-2010
LO2:-Calculate taxes, fees and charges Division:- Extensi
LO3:-Complete transaction records Section:-I
Module Title
LO1 LO2 LO3
Written
Written
Demo
Demo
Total
Total
Oral
Oral
Oral
No Trainee's Name Sex ID
%
10.0%
10.0%
%
%
1 Abrham Alemshet Niguse Mal AD/DZ/0025 /10
3 Abiy H/mariyam Mamo MalAD/DZ/0016/10 10 10
4 Abreham Masresha M AD/DZ/647/10 5 4
5 ABU TUFA M AD/DZ/753/10 5 5
6 Achawach Melkamu Birhane FemAD/DZ/662/10 8 8
7 Adamu Getu Wolde malAD/DZ/172/10 10 8
8 Adanech Negash Mamo FemAD/DZ/005/10 9 9
9 Adanech Tairku FemAD/DZ/158/10 1 1
10 Alamayehu Fita Biza Mal AD/DZ/618/10 7 7
11 Alemseged G/mariyam Ahmed MalAD/DZ/779/10 9 9
12 Almaz Lemi FemAD/DZ/814/10
13 Anaol Tasfaye Demise FemAD/DZ/707/10 6 6
14 Asmaru Dessie Takele FemAD/DZ/728/10 9 9
15 Asnakech G/Mariam FemAD/DZ/604/10 2 1
16 Assefa Birahanu Dadi MaleAD/DZ/107/10 10 9
17 Aynalem Kebede FemAD/DZ/590/10 10 9
18 Aytenaw Getnet Shiferaw MalAD/DZ/405/10 9 10
19 Banchu Gizachew FemAD/DZ/0695/10 3 3
20 Berhane Sebhate W/Tsadik MalAD/DZ/275/10 5 5
21 Betelihem Lulseged Wordofa FemAD/DZ/645/10 5 6
22 Bethelhem Teshome Dubale FemAD/DZ/057/10 10 7
23 Biniyam Dibaba Tadesse Mal AD/DZ/636/10 6 6
24 Biruktayit Birhan Desalegn FemAD/DZ/0035/10 10 7
25 Eden Demise Senbeta FemAD/DZ/104 /10 7 6
26 Eliyas Endris Hassen MaleAD/DZ/682/10 6 6
29 Emawayish Gezaheyn FemAD/DZ/781//10 3 4
30 Enatihun Admasie Tegege FemAD/DZ/260/10 8 8
31 Ermiyas Alebacew MalAD/DZ/547/10 5 6
32 Etsubdink Zelalem FemAD/DZ/0085/10 6 5
33 Ehtiye Akalu F 9 9
34 Eyerus Atrsaw FemAD/DZ/786/10 5 6
35 Feleke Sahale Segraga MaleAD/DZ/147/10 6 7
36 Fikirte Endaylalu Arega FemAD/DZ/306/10 5 6
37 Genet Asfaw FemAD/DZ/426/10 4 4
38 Genet Enkubirhan F AD/DZ/0330/10 3 4
39 Getnet Teshome Huluka MalAD/DZ/459/10 5 6
40 Hanan Feyisa FemAD/DZ/152/10 9 8
41 Hurumo Egigu M AD/DZ/652/10 7 7
43 Kidist Alemayehu Negera F AD/DZ/160/10 3 4
44 Lelise Nigusu lamma FemAD/DZ/845/10 3 3
45 Lubaba Husen Yimer F AD/DZ/607/10 10 7
46 Mekdes Birhanu F AD/DZ/036/10 9 9
47 Melkemariam Abebe Yuhun FemAD/DZ/445/10 3 3
48 Mesfin Belayine Eshete MalAD/DZ/722//10
49 Meskerem Tsegaye FemAD/DZ/344/10 8 8
50 Natnael Solomon Hailu MalAD/DZ/366/10 2 2
51 Tariku Belew M AD/DZ/594/10 7 8
52 Tarikua Indris FemAD/DZ/690/10
53 Tayitu Sime FemAD/DZ/154/10 3 4
54 Tsehay Nuguse G/mariam FemAD/DZ/613/10 3 2
s
Code:- BUF ACB3 14 0812
Legend
ü or C=Competent
û or NYC=Not Yet Competent
D=Dropped
I=Incomplete
Cont.ass. Total
Overall Status
Title
Atten & Parti
Final Exam
LO3
Written
Demo
Total
Total
C/NYC/D
%
20.0%
100%
10%
50%
50%
%
0
18 10 28
20 10 50
7 16
16 10 36
20 10 46
20 10 48
16 9 43
18 9 29
9 23
20 10 48
20 9 29
20 10 42
20 10 48
16 10 29
18 10 47
20 10 49
16 10 45
20 7 33
20 10 40
16 9 36
20 10 47
9 21
18 10 45
16 10 39
18 10 40
20 10 30
16 7 23
18 10 35
16 10 42
18 9 38
18 10 39
16 10 44
20 10 41
10 23
18 10 39
20 10 38
20 10 37
10 21
16 10 43
20 9 43
18 10 28
20 9 36
20 10 36
16 10 43
18 10 46
16 7 29
16 7 23
20 9 45
9 13
20 10 45
18 9 27
18 7 32
16 10 31
2. Department's Copy 3. Instructor's Copy
____
_____________
he examination.
Occupation:- Budget and Accounts Support Level III
Official Competence Code:- BUF ACB3 16
TVET Marks Report
Unit Maintain Automatic Teller Machine (ATM) Services

LO1:Restock and service ATM machines Entry :-2010
LO2:Replenish and balance cash in ATM Division:- Extensi
LO3:-Maintain security of ATM cash Section:-I
Module Title
LO1 LO2 LO3
Written
Written
Demo
Demo
Total
Total
Oral
Oral
Oral
%
13.0%
13.0%
%
%
3 Abiy H/mariyam Mamo MalAD/DZ/0016/10
7 Adamu Getu Wolde malAD/DZ/172/10
10 Alamayehu Fita Biza Mal AD/DZ/618/10
11 Alemseged G/mariyam Ahmed MalAD/DZ/779/10
18 Aytenaw Getnet Shiferaw MalAD/DZ/405/10
20 Berhane Sebhate W/Tsadik MalAD/DZ/275/10
23 Biniyam Dibaba Tadesse Mal AD/DZ/636/10
31 Ermiyas Alebacew MalAD/DZ/547/10
37 Getnet Teshome Huluka MalAD/DZ/459/10
42 Lelise Nigusu lamma FemAD/DZ/845/10
46 Meskerem Tsegaye FemAD/DZ/344/10
47 Natnael Solomon Hailu MalAD/DZ/366/10
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
us
ce Code:- BUF ACB3 16 0812
Legend
ü or C=Competent
D=Dropped
I=Incomplete
Cont.ass. Total
Overall Status
Title
Atten & Parti
Final Exam
LO3
Written
Demo
Total
Total
C/NYC/D
%
14.0%
100%
10%
50%
50%
%
_____
______________
the examination.
TVET Marks Report
Unit Maintain Business Records

LO1:Collate business records Entry :-2010
LO2:Update business or records system Division:- Extensi
LO3:-Prepare reports from the business or records system Section:-I
Module Title
LO1 LO2 LO3
Written
Written
Demo
Demo
Total
Total
Oral
Oral
Oral
%
13.0%
13.0%
%
%
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
s
Legend
ü or C=Competent
D=Dropped
I=Incomplete
Cont.ass. Total
Overall Status
Title
Atten & Parti
Final Exam
LO3
Written
Demo
Total
Total
C/NYC/D
%
14.0%
100%
10%
50%
50%
%
_____
_____________
the examination.
TVET Marks Report
Unit Process Customer Complaints

LO1:Respond to complaints Entry :-2010
LO2:Refer complaints Division:- Extensi
LO3:-Exercise judgement to resolve customer service issues Section:-I
Module Title
LO1 LO2 LO3
Written
Written
Demo
Demo
Total
Total
Oral
Oral
Oral
%
13.0%
13.0%
%
%
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
us
Legend
ü or C=Competent
D=Dropped
I=Incomplete
Cont.ass. Total
Overall Status
Title
Atten & Parti
Final Exam
LO3
Written
Demo
Total
Total
C/NYC/D
%
14.0%
100%
10%
50%
50%
%
_____
______________
the examination.
Occupation:-Budget and Accounts Support Level III
Official TVET Marks Competence
Report Code:- BUF ACB3 19
Unit Deliver and Monitor a Service to Customers

LO1:Identify customer needs Entry :-2010
LO2:Deliver a service to customers Division:- Extensi
LO3:-Monitor and report on service delivery Section:-I
Module Title
LO1 LO2 LO3
Written
Written
Demo
Demo
Total
Total
Oral
Oral
Oral
%
13.0%
13.0%
%
%
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
us
e Code:- BUF ACB3 19 0812
Legend
ü or C=Competent
D=Dropped
I=Incomplete
Cont.ass. Total
Overall Status
Title
Atten & Parti
Final Exam
LO3
Written
Demo
Total
Total
C/NYC/D
%
14.0%
100%
10%
50%
50%
%
_____
______________
the examination.
Unit of Competence:- Monitor Implementation of Work plan /Activities Trainer:_____________________

LO1:- Monitor and improve workplace operations Legend
LO2:- Plan and organise workflow Entry :-2010 ü or C=Competent
LO3:- Maintain workplace records Division:- Exten û or NYC=Not Yet Co
LO4:- Solve problems and make decisions Section:-I D=Dropped
I=Incomplete
Module Title
LO1 LO2 LO3 LO4
Written
Written
Written
Demo
Demo
Demo
Total
Total
Total
Oral
Oral
Oral
Oral
10.0%
10.0%
10.0%
No
%
%
%
%
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
ode:- BUF ACB3 20 0812
___________________
Legend
C=Competent
D=Dropped
I=Incomplete
Cont.ass. Total
Overall Status
Atten & Parti
Final Exam
LO4
Written
Demo
Total
Total
C/NYC/D
10.0%
100%
10%
50%
50%
%
%
ment's Copy 3. Instructor's Copy
___
____________
he examination.
Occupation:- Accounts and Budget Support Level III Official TVET Marks Competence
Report Code:- BUF ACB3
Unit of Competence:- Apply Quality Control Trainer:____________________

LO1:-Implement quality standards
LO2:- Assess quality of service delivered Entry :- 2010
LO3: - Record information Division: Exte
LO4:- Study causes of quality deviations Section:- I
LO5:-Complete documentation
Module Title
LO1 LO2 LO3
Written
Written
Written
Status
Status
Status
Demo
Demo
Demo
Total
Total
Total
Oral
Oral
Oral
8.0%
8.0%
8.0%
%
%
%
%
%
%
%
%
%
1 Abrham Alemshet Niguse MalAD/DZ/0025 /10
10 Alamayehu Fita Biza MalAD/DZ/618/10
16 Assefa Birahanu Dadi MalAD/DZ/107/10
23 Biniyam Dibaba Tadesse MalAD/DZ/636/10
26 Eliyas Endris Hassen MalAD/DZ/682/10
34 Feleke Sahale Segraga MalAD/DZ/147/10
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
rt
mpus
dule Title
% Oral
% Written
% Demo
LO4
8.0% Total
Status
% Oral
Legend
% Written
nce Code:- BUF ACB3 21 0812
% Demo
LO5
D=Dropped
8.0% Total
I=Incomplete
ü or C=Competent
Status
10% Atten & Parti
50% Cont.ass. Total

50% Final Exam
100%
Total
C/NYC/D
Overall Status
____________
he examination.
TVET Marks Report
Unit Maintain Automatic Teller Machine (ATM) Services

LO1:Restock and service ATM machines Entry :-2010
LO2:Replenish and balance cash in ATM Division:- Extensi
LO3:-Maintain security of ATM cash Section:-I
Module Title
LO1 LO2 LO3
Written
Written
Demo
Demo
Total
Total
Oral
Oral
Oral
%
13.0%
13.0%
%
%
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
us
Legend
ü or C=Competent
D=Dropped
I=Incomplete
Cont.ass. Total
Overall Status
Title
Atten & Parti
Final Exam
LO3
Written
Demo
Total
Total
C/NYC/D
%
14.0%
100%
10%
50%
50%
%
_____
______________
the examination.
Unit of Competence:- Lead Small Teams Trainer:______________________

LO1:- Provide team leadership Legend
LO2:- Assign responsibilities Entry :-2010 ü or C=Competent
LO3:- Set performance expectations for team members Division:- Exten û or NYC=Not Yet Co
LO4:- Supervised team performance Section:-I D=Dropped
I=Incomplete
Module Title
LO1 LO2 LO3 LO4
Written
Written
Written
Demo
Demo
Demo
Total
Total
Total
Oral
Oral
Oral
Oral
10.0%
10.0%
10.0%
No
%
%
%
%
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
% Written
D=Dropped
I=Incomplete
%
LO4
Demo
Legend
10.0% Total
C=Competent
10% Atten & Parti
50% Cont.ass. Total
ode:- BUF ACB3 23 0812
50% Final Exam

100% Total
C/NYC/D
Overall Status
ment's Copy 3. Instructor's Copy
___
____________
he examination.
ccupation:- Accounts and Budget Support Level III Competence Code:-
Unit of Competence:- Improve Business Practice Trainer:__________________

LO1:- Diagnose the business
LO2:-Benchmark the business Entry :- 2010
LO3:- Develop plans to improve business performance Division: Extensio
LO4:- Develop marketing and promotional plans Section:- I
LO5:- Develop business growth plans
LO6:- Implement and monitor plans
Module Title
LO1 LO2 LO3 LO4
Written
Written
Written
Written
Demo
Demo
Demo
Total
Total
Total
Oral
Oral
Oral
Oral
%
7.0%
7.0%
7.0%
%
%
3 Abiy H/mariyam Mamo MaleAD/DZ/0016/10
6 Achawach Melkamu Birhane FemaAD/DZ/662/10
7 Adamu Getu Wolde maleAD/DZ/172/10
8 Adanech Negash Mamo FemaAD/DZ/005/10
9 Adanech Tairku FemaAD/DZ/158/10
11 Alemseged G/mariyam Ahmed MaleAD/DZ/779/10
13 Anaol Tasfaye Demise FemaAD/DZ/707/10
14 Asmaru Dessie Takele FemaAD/DZ/728/10
15 Asnakech G/Mariam FemaAD/DZ/604/10
17 Aynalem Kebede FemaAD/DZ/590/10
18 Aytenaw Getnet Shiferaw MaleAD/DZ/405/10
19 Banchu Gizachew FemaAD/DZ/0695/10
20 Berhane Sebhate W/Tsadik MaleAD/DZ/275/10
21 Betelihem Lulseged Wordofa FemaAD/DZ/645/10
22 Bethelhem Teshome Dubale FemaAD/DZ/057/10
24 Biruktayit Birhan Desalegn FemaAD/DZ/0035/10
25 Eden Demise Senbeta FemaAD/DZ/104 /10
28 Elshaday Alemu Egezi FemaAD/DZ/143/10
29 Emawayish Gezaheyn FemaAD/DZ/781//10
30 Enatihun Admasie Tegege FemaAD/DZ/260/10
31 Ermiyas Alebacew MaleAD/DZ/547/10
32 Etsubdink Zelalem FemaAD/DZ/0085/10
33 Eyerus Atrsaw FemaAD/DZ/786/10
35 Fikirte Endaylalu Arega FemaAD/DZ/306/10
36 Genet Asfaw FemaAD/DZ/426/10
37 Getnet Teshome Huluka MaleAD/DZ/459/10
38 Hanan Feyisa FemaAD/DZ/152/10
40 Kalkidan Abebe Fema
AD/DZ/839/10
44 Melkemariam Abebe Yuhun FemaAD/DZ/445/10
45 Mesfin Belayine Eshete MaleAD/DZ/722//10
50 Tayitu Sime Fema
AD/DZ/154/10
51 Tsehay Nuguse G/mariam Fema
AD/DZ/613/10
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
To be Completed in Triplicates cc 1. Registrar's Copy 2. Department's Co
t
mpus
tion:- I
y :- 2010
odule Title
% Demo
LO4
sion: Extensio
7.0% Total
% Oral
% Written
%
LO5
Demo
6.0%
Legend
Total
% Oral
% Written
D=Dropped
%
LO6
Demo
I=Incomplete
ü orC=Competent
6.0% Total
10% Atten & Parti
50% Cont.ass. Total
50% Final Exam
û orNYC=Not Yet Competent
100% Total
C/NYC/D Overall Status
____________
he examination.
Occupation:- Accounts and Budget Support Level III Competence Code:- BUF ACB3 250812
Unit of Competence:- Maintain Quality System and Continuous Improvement Processes (Kaizen) Traine
LO1: -Develop and maintain quality framework within work area
LO2:- Maintain quality documentation
LO3:- Facilitate the application of standardized procedures
LO4:- Provide training in quality systems and improvement processes
LO5:- Monitor and review performance
LO6:- Build continuous improvement process
LO7:- Facilitate the identification of improvement opportunities
LO8:- Evaluate relevant components of quality system
Module Title
LO1 LO2 LO3 LO4 LO5
Written
Written
Written
Written
Written
Demo
Demo
Demo
Demo
Demo
Total
Total
Total
Total
Oral
Oral
Oral
Oral
Oral
No Trainee's Name sex ID
5.0%
5.0%
5.0%
###
% % % % % % % % % % % % % % %
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
To be Completed in Triplicates cc 1. Registrar's Copy 2. Departmen
Name of instructor____________________Sign_____________Date___________________
Name Of Dean______________________Sign_________________________Date________________
mpus
t
e:- BUF ACB3 250812
en) Trainer:________________
Legend
ü C=Competent
Entry :-2010 û NYC=Not Yet Competent
Division:-Extens D=Dropped
Section:- I I=Incomplete
Cont.ass. Total
Atten & Part
C/NYC/D Overall Status

ule Title Final Exam
LO5 LO6 LO7 LO8
Written
Written
Written
Demo
Demo
Demo
Total
Total
Total
Total
Total
Oral
Oral
Oral
100%
5.0%
5.0%
5.0%
5.0%
10%
50%
50%
% % % % % % % % %
he examination.

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Admas University Bishoftu Campus

Unit of Competence:- Prepare Financial Reports Trainer:______________________

NYC=Not Yet Competent

Unit oCalculate Taxes, Fees and Charges

Code:- BUF ACB3 14 0812

Unit Maintain Automatic Teller Machine (ATM) Services

ce Code:- BUF ACB3 16 0812

Unit Maintain Business Records

ce Code:- BUF ACB3 17 0812

Unit Process Customer Complaints

ce Code:- BUF ACB3 18 0812

Unit Deliver and Monitor a Service to Customers

e Code:- BUF ACB3 19 0812

Unit of Competence:- Monitor Implementation of Work plan /Activities Trainer:_____________________

Unit of Competence:- Apply Quality Control Trainer:____________________

50% Cont.ass. Total

50% Final Exam

Unit Maintain Automatic Teller Machine (ATM) Services

ce Code:- BUF ACB3 16 0812

Unit of Competence:- Lead Small Teams Trainer:______________________

50% Final Exam

NYC=Not Yet Competent

Unit of Competence:- Improve Business Practice Trainer:__________________

C/NYC/D Overall Status

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