Kongsberg Maritime

SERVICE REPORT 24/7 Follow the Sun Support:

Norway:
Singapore:
+47 3303 2407
+65 9711 2407
KM-TMPL-9505 Rev12
USA: +1 504 712 7906
E-mail: km.support@kongsberg.com
CUSTOMER: VESSEL / FACTORY / SITE: PAGE:
Suisse - Atlantique Societe de MSC Aditi 1 of 4
LOCATION: ENGINEER: DATE:
PSA Pasir Panjang, P21 Aljo Tom 2018-03-07
WORK ORDER / CUSTOMER PO : KM ACCOUNT / PROJECT No.: SERIAL No. / IMO No. / INST. No.:
483-90315 500-S109490/35691 H0034/9235581/i000844

1. MAIN PURPOSE OF VISIT

A: Attended the vessel for DC C20 DPU Communication error (DPSC & RDO 16) issue.
2. ADDITIONAL CASES

3. REPORTED WHILE ON-BOARD

B: UPS 1 and UPS 2 abnormal alarm.
4. AFTER SERVICE VISIT
4.1. Update Cases.
4.2. Update documentation.
4.3. Complete after service checklist.
4.4. Debrief with KM Responsible.

5. SPARE PARTS DELIVERED BY KM SERVICE ENGINEER

Qty Item Name Item No. Serial No. Comment
1 DPSC Module 8100183 19413 Replaced the faulty module
1 Rdo 16 module 8100155 28820 Replaced the faulty module

6. SYSTEM DETAILS
Software release upgrade ☒ Software - Configuration changes ☐
System Old SW release New SW release Recovery/Backup Date Updated System Backup
On-Site/On Board In Office
DC60052.06.013
DCC20, AC4

Hardware changes ☐ Hardware - Configuration changes ☐

System Old HW New HW Old Configuration New Configuration

DCC20 VL400

What was tested: Alarm monitoring system was tested from ECR
How was it tested: OCP and from ROS1 and ROS2
Who witnessed the test: C/E , Electrician Time for testing:

Date: KM representative signature: Work accepted on behalf of customer

2018-03-07 Printed :

Signature :
 Kongsberg Maritime
SERVICE REPORT 24/7 Follow the Sun Support:
Norway:
Singapore:
+47 3303 2407
+65 9711 2407
KM-TMPL-9505 Rev12
USA: +1 504 712 7906
E-mail: km.support@kongsberg.com
CUSTOMER: VESSEL / FACTORY / SITE: PAGE:
Suisse - Atlantique Societe de MSC Aditi 2 of 4
LOCATION: ENGINEER: DATE:
PSA Pasir Panjang, P21 Aljo Tom 2018-03-07
WORK ORDER / CUSTOMER PO : KM ACCOUNT / PROJECT No.: SERIAL No. / IMO No. / INST. No.:
483-90315 500-S109490/35691 H0034/9235581/i000844

7. TECHNICAL REPORT

Attended the vessel at PSA pasir panjang P21.

Discussed with C/E and ship crew regarding the DCC20 DPU issue.

A: Attended the vessel for DC C20 DPU Communication error (DPSC & RDO 16) issue. Status- Ok

Checked the status of VL400 (ROS 1 and ROS 2) computers when came on board, checked CIS and Gis.
Found DPU 1(1/5) DPSC and DPU 3(1/21) Rdo16 is not operational on CIS.
During checking the DPU physically found two modules (DPU 1(1/5) DPSC and DPU 3(1/21) Rdo16) showing watchdog alarm and
showing red indication.
Tried to reset the power on both DPU but failed to back to operational.
Discussed with C/E and decided to replace both pre-programmed DPU with boot and DPU software from Singapore office.
After replacement connected power and CAN cables to check the status of DPU in CIS, and after replacement both DPU back to
operational status on CIS and no alarms physically on DPU.
Later connected all the field cables and all the I/O are getting values and communicational.
Both alarm printers are working and tested.
After checked and compared both ROS 1 and ROS2 and synchronised the data.
Alarm test was tested on both ROS and alarm was synchronised.

B: UPS 1 and UPS 2 abnormal alarm.

Ship crew reported UPS 1 and UPS 2 has abnormal alarm when came on board.
Checked the input voltage on both UPS and found normal.
Checked the DPU 10 (RDi 32 channel 17 and 18 for ups 1 and 2 status channel. DPU and channels are working as normal.
Physically on the UPS, its showing battery replacement and overload alarm.
It is recommended to replace the UPS as its showing alarms.

Note- In order to replace the UPS / battery, VL400 system need to shutdown and replace the battery. VL400 is a model, which is no
longer available in market (obsolete). In case of any system failure on VL400, the spare parts are not available for supply. So its
recommend to upgrade the computer systems for ROS1 and ROS 2 to PCM4 version. Only top system upgrade is enough for this
configuration (PCM4 CPU and UPS for each system). All the working DPU on board can be used for new PCM4 upgrade.

DC-C20 system is working OK

Took backup

Summary:

The System was checked and found to be working properly.

All necessary inspection and test done as per instruction.

Date: KM representative signature: Work accepted on behalf of customer

2018-03-07 Printed :

Signature :
 Kongsberg Maritime
SERVICE REPORT 24/7 Follow the Sun Support:
Norway:
Singapore:
+47 3303 2407
+65 9711 2407
KM-TMPL-9505 Rev12
USA: +1 504 712 7906
E-mail: km.support@kongsberg.com
CUSTOMER: VESSEL / FACTORY / SITE: PAGE:
Suisse - Atlantique Societe de MSC Aditi 3 of 4
LOCATION: ENGINEER: DATE:
PSA Pasir Panjang, P21 Aljo Tom 2018-03-07
WORK ORDER / CUSTOMER PO : KM ACCOUNT / PROJECT No.: SERIAL No. / IMO No. / INST. No.:
483-90315 500-S109490/35691 H0034/9235581/i000844

8. SAFETY INFORMATION
(To be completed by the customer)

Did the attending KM engineer have all the necessary Personal Protective Equipment? Yes ☒ No ☐
Was the attending KM engineer given an on-board safety briefing on emergency situations and evacuation? Yes ☒ No ☐
Was the attending KM engineer introduced to on-board Work Permit/Safe Job system? Yes ☒ No ☐
Did the attending KM engineer positively contribute to a good HSE culture by providing HSE observations? Yes ☒ No ☐
Did the attending KM engineer comply with all the on-board HSE rules? Yes ☒ No ☐
Additional HSE Comments:

9. SATISFACTION SURVEY
(To be completed by the customer)

Overall experience with Kongsberg Maritime engineer? Poor: ☐ Fair: ☐ Good: ☐ Excellent: ☐
Overall experience with product functionality? Poor: ☐ Fair: ☐ Good: ☐ Excellent: ☐
Additional Comments:

Date: KM representative signature: Work accepted on behalf of customer

2018-03-07 Printed :

Signature :
 Kongsberg Maritime
SERVICE REPORT 24/7 Follow the Sun Support:
Norway:
Singapore:
+47 3303 2407
+65 9711 2407
KM-TMPL-9505 Rev12
USA: +1 504 712 7906
E-mail: km.support@kongsberg.com
CUSTOMER: VESSEL / FACTORY / SITE: PAGE:
Suisse - Atlantique Societe de MSC Aditi 4 of 4
LOCATION: ENGINEER: DATE:
PSA Pasir Panjang, P21 Aljo Tom 2018-03-07
WORK ORDER / CUSTOMER PO : KM ACCOUNT / PROJECT No.: SERIAL No. / IMO No. / INST. No.:
483-90315 500-S109490/35691 H0034/9235581/i000844

LOP/In-House Time Hours

Day/Date
Off-/On-Shore TIMESHEET From – To
Monday
MM.DD
19/02/2018

Tuesday
MM.DD
20/02/2018

Wednesday Preparation for service 1200-1300

MM.DD
21/02/2018 Travelling to PSA from office 1300-1400
Internal PSA transport &Working on board 1400-
Travelling from PSA to Home

Thursday
MM.DD
MM.DD

Friday
MM.DD
MM.DD

Saturday
MM.DD
MM.DD

Sunday
MM.DD
MM.DD

Work Time:
Waiting Time:
Note: Travel time and after work will be added. Travel Time:

Date: KM representative signature: Work accepted on behalf of customer

2018-03-07 Printed :

Signature :