ICICI BANK

(INDUSTRIAL CREDIT AND

INVESTMENT CORPORATION OF INDIA)

ORGANISATION STRUCTURE
type private

Headquarters ICICI Bank Ltd.,

ICICI Bank Towers,
Bandra Kurla,
Mumbai, India

Established 1955

Chairman k.v kamath

Website www.icicibank.com

Logo

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 ICICI BANK

INTRODUCTION
ICICI Bank is India's second-largest bank with total assets of Rs.
3,663.74 billion (US$ 76 billion) at September 30, 2009 and profit after tax Rs.
19.18 billion (US$ 398.8 million) for the half year ended September 30, 2009.
The Bank has a network of 1,568 branches and about 4,883 ATMs in India and
presence in 18 countries. ICICI Bank offers a wide range of banking products
and financial services to corporate and retail customers through a variety of
delivery channels and through its specialised subsidiaries and affiliates in the
areas of investment banking, life and non-life insurance, venture capital and
asset management. The Bank currently has subsidiaries in the United
Kingdom, Russia and Canada, branches in United States, Singapore, Bahrain,
Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and
representative offices in United Arab Emirates, China, South Africa,
Bangladesh, Thailand, Malaysia and Indonesia. Our UK subsidiary has
established branches in Belgium and Germany.

ICICI Bank's equity shares are listed in India on Bombay Stock

Exchange and the National Stock Exchange of India Limited and its American
Depositary Receipts (ADRs) are listed on the New York Stock Exchange
(NYSE).

ICICI Bank is one of the Big Four Banks of India with State Bank of
India, Axis Bank and HDFC Bank.

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HISTORY OF ICICI BANK

ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian
financial institution, and was its wholly-owned subsidiary. ICICI's
shareholding in ICICI Bank was reduced to 46% through a public offering of
shares in India in fiscal 1998, an equity offering in the form of ADRs listed on
the NYSE in fiscal 2000, ICICI Bank's acquisition of Bank of Madura Limited in
an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI
to institutional investors in fiscal 2001 and fiscal 2002. ICICI was formed in
1955 at the initiative of the World Bank, the Government of India and
representatives of Indian industry. The principal objective was to create a
development financial institution for providing medium-term and long-term
project financing to Indian businesses. In the 1990s, ICICI transformed its
business from a development financial institution offering only project finance
to a diversified financial services group offering a wide variety of products
and services, both directly and through a number of subsidiaries and affiliates
like ICICI Bank. In 1999, ICICI become the first Indian company and the first
bank or financial institution from non-Japan Asia to be listed on the NYSE.

After consideration of various corporate structuring alternatives in the

context of the emerging competitive scenario in the Indian banking industry,
and the move towards universal banking, the managements of ICICI and ICICI
Bank formed the view that the merger of ICICI with ICICI Bank would be the
optimal strategic alternative for both entities, and would create the optimal
legal structure for the ICICI group's universal banking strategy. The merger
would enhance value for ICICI shareholders through the merged entity's
access to low-cost deposits, greater opportunities for earning fee-based
income and the ability to participate in the payments system and provide
transaction-banking services. The merger would enhance value for ICICI Bank
shareholders through a large capital base and scale of operations, seamless
access to ICICI's strong corporate relationships built up over five decades,
entry into new business segments, higher market share in various business
segments, particularly fee-based services, and access to the vast talent pool of
ICICI and its subsidiaries. In October 2001, the Boards of Directors of ICICI
and ICICI Bank approved the merger of ICICI and two of its wholly-owned
retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI
Capital Services Limited, with ICICI Bank. The merger was approved by
shareholders of ICICI and ICICI Bank in January 2002, by the High Court of

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Gujarat at Ahmedabad in March 2002, and by the High Court of Judicature at

Mumbai and the Reserve Bank of India in April 2002. Consequent to the
merger, the ICICI group's financing and banking operations, both wholesale
and retail, have been integrated in a single entity.

HISTORY OF ICICI BANK IN CHRONOLOGICAL ORDERS

 1955 The Industrial Credit and Investment Corporation of India Limited
(ICICI) was incorporated at the initiative of World Bank, the Government of
India and representatives of Indian industry, with the objective of creating
a development financial institution for providing medium-term and long-
term project financing to Indian businesses.

 1994 ICICI established Banking Corporation as a banking subsidiary

formerly Industrial Credit and Investment Corporation of India. Later, ICICI
Banking Corporation was renamed as 'ICICI Bank Limited'. ICICI founded a
separate legal entity, ICICI Bank, to undertake normal banking operations -
taking deposits, credit cards, car loans etc.

 2001 ICICI acquired Bank of Madura (est. 1943). Bank of Madura was a
Chettiar bank, and had acquired Chettinad Mercantile Bank (est. 1933) and
Illanji Bank (established 1904) in the 1960s.

 2002 The Boards of Directors of ICICI and ICICI Bank approved the reverse
merger of ICICI, ICICI Personal Financial Services Limited and ICICI Capital
Services Limited, into ICICI Bank. After receiving all necessary regulatory
approvals, ICICI integrated the group's financing and banking operations,
both wholesale and retail, into a single entity.
 Also in 2002, ICICI Bank bought the Shimla and Darjeeling branches
that Standard Chartered Bank had inherited when it acquired
Grindlays Bank.
 ICICI started its international expansion by opening representative
offices in New York and London.

 2003 ICICI opened subsidiaries in Canada and the United Kingdom (UK),
and in the UK it established an alliance with Lloyds TSB.

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 It also opened an Offshore Banking Unit (OBU) in Singapore and

representative offices in Dubai and Shanghai.

 2004 ICICI opens a rep office in Bangladesh to tap the extensive trade
between that country, India and South Africa.

 2005 ICICI acquired Investitsionno-Kreditny Bank (IKB), a Russia bank

with about US$4mn in assets, head office in Balabanovo in the Kaluga
region, and with a branch in Moscow. ICICI renamed the bank ICICI Bank
Eurasia.
 Also, ICICI established a branch in Dubai International Financial
Centre and in Hong Kong.

 2006 ICICI Bank UK opened a branch in Antwerp, in Belgium. ICICI

opened representative offices in Bangkok, Jakarta, and Kuala Lumpur.

 2007 ICICI amalgamated Sangli Bank, which was headquartered in

Sangli, in Maharashtra State, and which had 158 branches in Maharashtra
and another 31 in Karnataka State. Sangli Bank had been founded in 1916
and was particularly strong in rural areas.
 ICICI also received permission from the government of Qatar to open
a branch in Doha.
 ICICI Bank Eurasia opened a second branch, this time in St.
Petersburg.

 2008 The US Federal Reserve permitted ICICI to convert its

representative office in New York into a branch.

ICICI also established a branch in Frankfurt.

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BOARD MEMBERS

 Mr. K. V. Kamath, Chairman

 Mr. Sridar Iyengar
 Mr. Lakshmi N. Mittal
 Mr. Narendra Murkumbi
 Dr. Anup K. Pujari
 Mr. Anupam Puri
 Mr. M.S. Ramachandran
 Mr. M.K. Sharma
 Mr. P.M. Sinha
 Prof. Marti G. Subrahmanyam
 Mr. V. Prem Watsa
 Ms. Chanda D. Kochhar, Managing Director & CEO

 Mr. Sandeep Bakhshi, Deputy Managing Director

 Mr. N. S. Kannan, Executive Director & CFO

 Mr. K. Ramkumar, Executive Director

 Mr. Sonjoy Chatterjee, Executive Director

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AWARDS AND RECOGNITIONS OF ICICI BANK IN THE

YEAR 2009
 
 For the third year in a row ICICI Bank has won The Asset Triple A
Country Awards for Best Domestic Bank in India
   
 ICICI Bank won the Most Admired Knowledge Enterprises (MAKE) India
2009 Award. ICICI Bank won the first place in "Maximizing Enterprise
Intellectual Capital" category, October 28, 2009
 
 Ms Chanda Kochhar, MD and CEO was awarded with the Indian Business
Women Leadership Award at NDTV Profit Business Leadership Awards,
October 26, 2009.
 
 ICICI Bank received two awards in CNBC Awaaz Consumer Awards; one
for the most preferred auto loan and the other for most preferred credit
Card, on September 30, 2009
 
 Ms. Chanda Kochhar, Managing Director & CEO ranked in the top 20 of
the World's 100 Most Powerful Women list compiled by Forbes, August
2009
 
 Financial Express at its FE India's Best Banks Awards, honoured Mr. K.V.
Kamath, Chairman with the Lifetime Achievement Award , July 25, 2009
 
 ICICI Bank won Asset Triple an Investment Awards for the Best
Derivative House, India. In addition ICICI Bank were Highly
commended , Local Currency Structured product, India for 1.5 year ADR
GDR linked Range Accrual Note., July 2009
 
 ICICI bank won in three categories at World finance Banking awards on
June 16 2009
 Best NRI Services bank
 Excellence in Private Banking, APAC Region
 Excellence in Remittance Business, APAC Region

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 ICICI Bank Mobile Banking was adjudged "Best Bank Award for
Initiatives in Mobile Payments and Banking" by IDRBT, on May 18, 2009
in Hyderabad.
   
 ICICI Bank's b2 branch free banking was adjudged "Best E-Banking
Project Implementation Award 2008" by The Asian Banker, on May 11,
2009 at the China World Hotel in Beijing.
   
 ICICI Bank bags the “Best bank in SME financing (Private Sector)” at the
Dun & Bradstreet Banking awards 2009.
 
 ICICI Bank NRI services win the “Excellence in Business Model
Innovation Award” in the eighth Asian Banker Excellence in Retail
Financial Services Awards Programme.
 
 ICICI Bank's Rural Micro Banking and Agri-Business Group wins WOW
Event & Experiential Marketing Award in two categories - “Rural
Marketing programme of the year” and “Small Budget on Ground
Promotion of the Year”. These awards were given for Cattle Loan
'Kamdhenu Campaign' and 'Talkies on the move campaign' respectively.
 
 ICICI Bank's Germany Branch has been certified by “Stiftung
Warrentest”. ICICI Bank is ranked 2nd amongst 57 savings products
across 19 banks
 
 ICICI Bank Germany won the yearly banking test of the investor
magazine €uro in the “call money “category.
 
 The ICICI Bank was awarded the runner's up position in Gartner
Business Intelligence and Excellence Award for Asia Pacific for its
Business Intelligence functions.
 
 ICICI Bank's Organisational Excellence Group was recently awarded ISO
9001:2008 certification by TUV Nord. The scope of certification
comprised processes around consulting and capability building on
methods of quality & improvements.
 
 ICICI Bank has been awarded the following titles under The Asset Triple
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A Country Awards for 2009:

 Best Transaction Bank in India
 Best Trade Finance Bank in India
 Best Cash Management Bank in India
 Best Domestic Custodian in India

 ICICI Bank has bagged the Best Cash Management Bank in India award
for the second year in a row. The other awards have been bagged for the
third year in a row.
 
 ICICI Bank Canada received the prestigious Canadian Helen Keller
Award at the Canadian Helen Keller Centre's Fifth Annual Luncheon in
Toronto. The award was given to ICICI Bank its long-standing support to
this unique training centre for people who are deaf-blind.

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ORGANISATIONAL STRUCTURE OF ICICI BANK

ICICI Bank’s organisation structure is designed to be flexible and
customer-focused, while seeking to ensure effective control and
supervision and consistency in standards across the organisation and align all
areas of operations to overall organisational objectives.

The organisation structure is divided into six principal groups –

 Retail Banking,
 Wholesale Banking,
 International Banking,
 Rural (Micro-Banking)
 Agriculture Banking,
 Government Banking
 Corporate Center.

 Retail Banking

The Retail Banking Group is responsible for products and services

for retail customers and small enterprises including various credit
products, liability products, distribution of third party investment and
insurance products and transaction banking services.

 Wholesale Banking

The Wholesale Banking Group is responsible for products and services

for large and medium-sized corporate clients, including credit and treasury
products, investment banking, project finance, structured finance and
transaction banking services.

 International Banking

The International Banking Group is responsible for its international

operations, including operations in various overseas markets as well as
its products and services for non-resident Indians and its international
trade finance and correspondent banking relationships.

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 Rural and Agricultural Banking

The Rural, Micro-Banking & Agri-Business Group is responsible for

envisioning and implementing rural banking strategy, including
agricultural banking and micro-finance.

 Government Banking

The Government Banking Group is responsible for government

banking initiatives.

 Corporate Center

The Corporate Center comprises the internal control environment

functions (including operations, risk management, compliance, audit and
legal); finance (including financial reporting, planning and strategy, asset
liability management, investor relations and corporate communications);
human resitsces management; and facilities management & administration.

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PRODUTS AND SERVICES

 Banking Accounts

ICICI Bank offers a wide range of banking accounts such as Current,

Saving, Life Plus Senior, Recurring Deposit, Young Stars, Salary Account
etc. tailor-made for every customer segments, from children to senior
citizens. Convenience and ease to access are the benefits of ICICI Bank
accounts.

Young Stars Account

A special portal for children to learn banking basics, manage

personal finances and have a lot of fun.

Bank@Campus

This student banking services gives students access to their account

details at the click of a mouse. Plus, the student gets a cheque book, debit
card and annual statements.

Savings Accounts

Convenience is the name of the game with ICICI bank’s savings

account. whether it is an ATM/debit card, easy withdrawal, easy loan
options or internet banking, ICICI bank’s saving account always keep you
in touch of money.

Fixed Deposits

ICICI Bank offers a range of deposit solutions to meet varying

needs at every stage of life. It offers a range of tenures and other features
to suit all requirements.

 Insurance

The ICICI group offers a range of insurance products to cover

varying needs ranging from life, pensions and health, to home, motor and

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travel insurance. The products are made accessible to customers

through a wide network of advisors, banking partners, Corporate
agents and brokers with the added convenience of being able to buy
online.

Life Insurance

The ICICI group provides the many life insurance products through
ICICI Prudential Life Insurance Company.

General Insurance

The ICICI group provides the many general insurance products like
motor, travel and home insurance through ICICI Lombard General
Insurance Company.

 Loans

ICICI bank offers a range of deposits solutions to meet varying needs

at every stage of life. It offers a range of tenures and other features to
suit all requirements.

Home Loan

The No. 1 Home Loans Provider in the country, ICICI Bank Home
Loans offers some unbeatable benefits to its customers - Doorstep
Service, Simplified Documentation and Guidance throughout the
Process. It's really easy!

Personal Loan

ICICI Bank Personal Loans are easy to get and absolutely hassle
free. With minimum documentation you can now secure a loan for an
amount upto Rs. 15 lakhs.

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Vehicle Loans

ICICI bank is the No. 1 financer for car loans in the country. It has a
Network of more than 2500 channel partners in over 1000 locations. Tie-
ups with all leading automobile manufacturers to ensure the best
deals. Flexible schemes & quick processing are the main advantages are
here. Avail attractive schemes at competitive interest rates from the
No 1 Financier for Two Wheeler Loans in the country . Finance facility
upto 90% of the On Road Cost of the vehicle, repayable in convenient
repayment options and comfortable tenors from 6 months to 36 months.

 Cards

ICICI Bank offers a variety of cards to suit different

transactional needs. Its range includes Credit Cards, Debit Cards and
Prepaid cards. These cards offer you convenience for financial transactions
like cash withdrawal, shopping and travel. These cards are widely accepted
both in India and abroad.

Credit Card

ICICI Bank Credit Cards give you the facility of cash, convenience and
a range of benefits, anywhere in the world. These benefits range from life
time free cards, Insurance benefits, global emergency assistance service,
discounts, utility payments, travel discounts and much more.

Debit Card

The ICICI Bank Debit Card is a revolutionary form of cash that allows
customers to access their bank account around the clock, around the
world. The ICICI Bank Debit Card can be used for shopping at more than
3.5 Lakh merchants in India and 24 million merchants worldwide.

Travel Card

ICICI Bank Travel Card. The Hassle Free way to Travel the world.
Traveling with US Dollar, Euro, Pound Sterling or Swiss Francs; Looking for

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security and convenience ICICI Bank Travel Card is the best. Issued in
duplicate. Offers the Pin based security and has the convenience of usage of
Credit or Debit card.

 Mobile Banking

Bank on the move with ICICI Bank Mobile Banking. With ICICI
Bank, Banking is no longer what it used to be. ICICI Bank offers Mobile
Banking facility to all its Bank, Credit Card, Demat and Loan customers.
ICICI Bank Mobile Banking can be divided into two broad categories
of facilities.

Alert facility

ICICI Bank Mobile Banking Alerts facility keeps you informed about
the significant transactions in its Accounts. It keeps you updated wherever
you go.

Request facility

ICICI Bank Mobile Banking Requests facility enables you to query

for its account balance.
.

 Investment Products:

Along with Deposit products and Loan offerings, ICICI Bank assists
you to manage its finances by providing various investment options ranging
from ICICI Bank Tax Saving Bonds to Equity Investments through Initial
Public Offers and Investment in Pure Gold. ICICI Bank facilitates following
investment products:

ICICI Bank Tax Saving Bonds

Government of India Bonds
Investment in Mutual Funds
Initial Public Offers by Corporates

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Investment in "Pure Gold"

Foreign Exchange Services
Senior Citizens Savings Scheme, 2004.

 Trade-Services:

ICICI Bank offers online remittances as well as online processing of

letters of credit and bank guarantees.

Asset-Management

Prudential ICICI Asset Management Company offers a wide range

of retail mutual fund products tailored to suit varied risk and maturity
profiles.

Cash Management

ICICI Bank offers a complete range of highly customized solutions

for managing both the collections and payments requirements of
clients by leveraging technology. Daily customized transactions reports
and real time web-enabled downloads, provide on-tap information
facilitating effective working capital management.

Corporate Banking

ICICI Bank offers comprehensive and customized financial

solutions for its corporate clients, including rupee and foreign currency
debts, working capital credit, structured financing syndication and
transaction banking products and services.

 Internet Banking

Internet banking is available to all ICICI bank savings and deposit

account holders, credit card, demat and loan customers. Internet banking
service offers customers a world of convenience with services such as

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balance enquiry, transaction history, account statement, bill payments,

fund transfers and accounts related service requests.

 ATMs

With more than 2500 ATMs across the country, ICICI Bank has one of
the largest ATM networks in India.

 Phone Banking

Phone banking offers 24*7 service across liability, asset and investment
products to both retail and corporate customers.

 NRI-Banking

A gamut of services to take care of all NRI banking needs

including deposits, money transfers and private banking.

 Money2India

A complete range of online and offline money transfer solutions to

send money to India.

 Property

For millions of home buyers across the country, ICICI Bank

offers not just great deals on home loans but also a wealth of expert
advice. ICICI Bank offers home search service which can help a customer
identify the property of his choice based on his budget and other
requirements.

 Demat Accounts
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ICICI Bank’s demat services after unique features like e-constructions,

consolidation, digitally signed statements, mobile requests and corporate
benefit tracking.

 Rural-Banking

Bank offers technology-based solutions, financial innovations and

multiple delivery channels to meet the financial needs of rural areas.

 Microfinance:

ICICI Bank assists over 2.5 million low income clients to build
livelihoods by partnering with over 100 microfinance institutions.

 Branches

ICICI Bank has a network of over 630 branches (of which 51 are
extension counters) across the country. The network puts a wide range of
banking products and financial services within easy reach of retail and
corporate customers.

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RISK ASPECTS OF ICICI BANK

 Risk Management

Risk is an integral part of the banking business and bank aim at

delivering superior shareholder value by achieving an appropriate trade-
off between risk and returns. Bank is exposed to various risks, including
credit risk, market risk and operational risk. Bank’s risk management
strategy is based on a clear understanding of various risks, disciplined
risk assessment and measurement procedures and continuous monitoring.
The policies and procedures established for this purpose are continuously
benchmarked with international best practices. Bank has two dedicated
groups, the RISK MANAGEMENT GROUP (RMG) and COMPLIANCE &
AUDIT GROUP (CAG) which is responsible for assessment, management
and mitigation of risk in ICICI Bank. These groups from part of the
corporate center are completely independent of all business operations
and are accountable to the Risk and Audit committees of the Board of
directors. RMG is further organized into the Credit Risk Management group,
Market Risk Management group, Retail Risk Management group and
Operational Risk Management group. CAG is further organised into the Credit
Policies, RBI Inspection & Anti-Money Laundering Group and the Internal
Audit Group.

 Credit Risk

Credit risk is the risk that a borrower is unable to meet its financial
obligations to the lender. Bank measure, monitor and manage credit risk for
each borrower and also at the portfolio level. Bank has standardized credit-
approval processes, which include a well-established procedure for
comprehensive credit appraisal and rating. ICICI Bank has well developed
internal credit rating methodologies for rating obligors. The rating factors in
quantitative, qualitative issues and credit enhancement features specific to
the transaction. The rating serves as a key input in the approval as well
as post-approval credit processes. Industry knowledge is constantly
updated through field visits and interactions with clients, regulatory
bodies and industry experts. In retail credit operations, the Board or a
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Board Committee approves all products, policies and authorizations. Credit

approval authority lies only with the credit officers who are distinct from the
sales team. Credit scoring models are used in the case of certain
products like credit cards. External agencies such as field investigation
agencies and credit processing agencies are used to facilitate a
comprehensive due diligence process including visits to offices and homes in
the case of loans to individual borrowers.

 Market Risk

Market risk is the risk of loss resulting from changes in interest rates,
foreign currency exchange rates, equity prices and commodity prices. The
objective of market risk management is to minimize the impact of losses
on earnings and equity capital due to market risk. Market risk policies
include the Investment Policy and the Asset-Liability Management (ALM)
Policy. The policies are approved by the Board of Directors. The Asset
Liability Management Committee (ALCO) of the Board of Directors
stipulate liquidity and interest rate risk limits, monitors adherence to
limits, articulates the organisation’s interest rate view and determines the
strategy in light of the current and expected environment. These policies
and processes are articulated in the ALPM policy. The investment policy
addresses issues related to investment in various trading products. RMG
exercises independent control over the process of market risk management
and recommends changes in process and methodologies for measuring
market risk Interest rate risk is measured through the use of re-pricing gap
analysis and duration analysis. Liquidity risk is measured through gap
analysis. Bank ensure adequate liquidity at all time through systematic
funds planning and maintenance of liquid investment as well as focusing on
more stable funding sitsces such as retail deposits. ICICI Bank limit exposure
to exchange rate risk by stipulating position limits. The treasury Middle Office
Group monitors the asset-liability position under the supervision of the ALCO.
The Treasury Middle Office Group is also responsible for processing
treasury transactions, tracking the daily funds position and complying
with all treasury related management and regulatory reporting
requirements.

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 Operational Risk

Operational risk is the risk of loss that can result from a variety
of factors, including failure to obtain proper internal authorizations,
improperly documented transactions, failure of operational and
information security procedures, computer systems, software or
equipment, fraud, inadequate training and employee errors. Bank’s approach
to operational risk management is designed to mitigate operational risk by
maintaining a comprehensive system of internal controls, establishing
systems and procedures to monitor transactions, maintaining key back-up
procedures and undertaking regular contingency planning. Effective
operational risk management system would ensure that bank has sufficient
information to make appropriate decisions about additional controls,
adjustments to controls, or other risk responses. Operational risk
management policy aims at minimizing losses and customer dissatisfaction
due to failure in processes, focusing on flaws in products and their design that
can expose the bank to losses due to fraud, analyzing the impact of failures in
systems, developing mitigants to minimize the impact and developing plans to
meet external shocks that can adversely impact continuity in the bank’s
operations.

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FUTURE ASPECTS OF ICICI BANK

The following are some of the future aspects of ICICI bank which it
wants to fulfill in the future:

 To be the leading provider of financial services in India and a major global

bank.

 The bank will try to leverage the people, technology, speed and financial
capital to:
Be the banker of first choice for our customers by delivering high
quality, world-class products and services.

 To expand the frontiers of our business globally.

 To play a proactive role in the full realisation of India’s potential.

 To maintain a healthy financial profile and diversify our earnings across

businesses and geographies.

 To maintain high standards of governance and ethics.

 To contribute positively to the various countries and markets in which we

operate.

 To create value for our stakeholders.

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SUBSIDIARIES OF ICICI BANK

 ICICI Prudential Life Insurance

ICICI Prudential Life Insurance Company is a joint venture between

ICICI Bank - one of India's foremost financial services companies-and
Prudential plc - a leading international financial services group headquartered
in the United Kingdom. Total capital infusion stands at Rs. 47.80 billion, with
ICICI Bank holding a stake of 74% and Prudential plc holding 26%.

It began its operations in December 2000 after receiving approval

from Insurance Regulatory Development Authority (IRDA). Today, our nation-
wide team comprises of 2074 branches (inclusive of 1,116 micro-offices), over
225,000 advisors; and 7 bancassurance partners.
 
ICICI Prudential is the first life insurer in India to receive a National
Insurer Financial Strength rating of AAA (Ind) from Fitch ratings. For three
years in a row, ICICI Prudential has been voted as India's Most Trusted Private
Life Insurer, by The Economic Times - AC Nielsen ORG Marg survey of 'Most
Trusted Brands'. As we grow our distribution, product range and customer
base, we continue to tirelessly uphold our commitment to deliver world-class
financial solutions to customers all over India.

 ICICI Lombard

ICICI Lombard is a 74:26 joint venture between ICICI Bank Limited,

India’s second largest bank with USD 75 billion in assets and Fairfax
Financial Holdings Limited, a Canada based USD 27 billion diversified
financial services company engaged in general insurance, reinsurance,
insurance claims management and investment management.

ICICI Lombard is the largest private sector general insurance

company in India with a Gross Written Premium (GWP) of Rs. 34,198.4
million for the year ended March 31, 2009. The company presently has
around 4,777 employees in 357 branches. In the financial year ended March
31, 2009, the company issued over 4 million policies and serviced over 33
lakh claims. The company has a claim disposal ratio of 97% (percentage of
claims) settled against claims reported as on March 31, 2009

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Lombard Canada Ltd, a group company of Fairfax Financial Holdings

Limited, is one of Canada's oldest property and casualty insurers. It is a
leading insurance management company responsible for providing insurance
management services for all of the Lombard group's commercial, personal,
and specialized insurance companies. Lombard Canada Ltd. has its head
office in Toronto, Canada and has annual sales in excess of $977 million and
is a wholly owned subsidiary of Fairfax Financial Holdings Limited (FFH on
Toronto Stock Exchange). It has received an A- rating from A.M. Best
Company and claims paying ability received an A+ rating from Duff & Phelps
Credit Rating Co.

ICICI Lombard has been assigned a domestic rating of iAAA by ICRA

(an associate of Moody’s Investors Service) for highest claim paying ability
and a fundamentally strong position. ICICI Lombard allows instant policy
issuance and renewal through its website www.icicilombard.com for all retail
insurance products including Car Insurance, Health Insurance, Travel
Insurance, Two Wheeler Insurance and Home Insurance. There are multiple
payment options available including internet banking, credit card, debit card
and cash card.

ICICI Lombard Auto Insurance has been rated highest in customer

satisfaction by J.D. Power Asia Pacific in India among 11 auto insurance
providers. The company has been conferred the Golden Peacock- Eco
Innovation Award of 2009 for weather insurance and the Customer and
Brand Loyalty award in the “Insurance Sector - Non-Life” at the 2nd Loyalty
awards, 2009. It was awarded the ‘General Insurance Company of the Year’ at
the 11th Asia Insurance Industry Awards. The company also won the NDTV
Profit Business Leadership Award 2007 and was adjudged as the most
Customer Responsive Company in the Insurance category at the Economic
Times Avaya Global Connect Customer Responsiveness Award 2006. It has
the Gold Shield for “Excellence in Financial Reporting” by the ICAI (Institute
of Chartered Accountants of India) for the year ended March 31, 2006.

 ICICI Prudential Mutual Funds

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ICICI Prudential Asset Management Company enjoys the strong

parentage of Prudential plc, one of UK's largest players in the insurance &
fund management sectors and ICICI Bank, a well-known and trusted name in
financial services in India. ICICI Prudential Asset Management Company, in a
span of just over eight years, has forged a position of pre-eminence in the
Indian Mutual Fund industry as one of the largest asset management
companies in the country with average assets under management of Rs.
82,460.91 Crores (as of Dec 31, 2009). The Company manages a
comprehensive range of schemes to meet the varying investment needs of its
investors spread across 230 cities in the country.

 ICICI Home Finance

ICICI Home Finance Company Limited ("ICICI Home Finance" or "ICICI

HFC") is one of the leaders in the Indian mortgage finance and realty space.
Part of the ICICI Group, we have been driving innovation and growth in this
sector. The company's promoter is ICICI Bank Limited. The company’s vision
as a growing housing finance company is to make the dream of owning a new
home come true, for millions of Indians. Their ranges of innovative products,
from different type of home loans to property related services help meet these
dreams.

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CONCLUSION

ICICI Bank is the most valuable bank in India in terms of market

capitalization and is ranked second amongst all the companies listed on the
Indian stock exchanges. In terms of free float market capitalization, the Bank
has a network of about 1308 branches and 3,950 ATMs in India and presence
in 18 countries. ICICI Bank offers a wide range of banking products and
financial services to corporate and retail customer through a variety of
delivery channels and through its specialized subsidiaries and affiliates in
the areas of investment banking, life and non-life insurance, venture
capital and asset management. The Bank currently has subsidiaries in the
United Kingdom, Russia and Canada, branches in Singapore, Bahrain, Hong
Kong, Sri Lanka and Dubai International Finance Center and representative
offices in the United States, United Arab Emirates, China, South Africa,
Bangladesh, Thailand, Malaysia and Indonesia. UK subsidiary has established
a branch in Belgium. ICICI Bank's equity shares are listed in India on Bombay
Stock Exchange (BSE) and the National Stock Exchange (NSE) of India
Limited and its American Depositary Receipts (ADRs) are listed on the
New York Stock Exchange (NYSE).

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BIBLIOGRAPHY
The information was taken from the following sources:

 Internet

 www.icicibank.com
 investpoedia.com
 Wikipedia

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