Study Questions

1. Discuss and illustrate important structures for Enterprise Governance of IT.

 org units and roles responsible for enabling contact between business and IT
management decision making functions
o blueprint of how the governance framework will be structurally organized.
o easier to implement structure than processes

2. Discuss and illustrate important processes for Enterprise Governance of IT.

 formalization and arrangement of strategic IT decision making
o monitoring procedure.
o ensure that daily behaviors are consistent with policies
o provide input back to decision makers.
o structure cannot be effective without supporting process.
 Eg: IT steering committee cannot make Investment decision without
appropriate portfolio management

3. Discuss and illustrate important relational mechanisms for Enterprise Governance

of IT. -> how they work together
 active participation and collaboration among executives, IT management and business
management.
o job rotation,
o account management
o announcements
o advocates
o channels
o educational efforts.
o more attention in the beginning stages of an implementation project
o less important when framework gets imbedded into day to day operations.

4. Explain the difference between enterprise governance and enterprise management

of IT.???? Not sure

- governance in an enterprise is the accountability of the board of directors

- Governance is about planning the framework for work and ensuring it is done.
- Management (organizing the work) and operations (doing the work)

 Dif between Governance and Management

 processes have different types of activities.
 governance processes are organized following the EDM model (“Evaluate—Direct—Monitor”)
 ensure that enterprise objectives are achieved by evaluating stakeholder needs (Evaluate), directing,
and delegating decision-making roles, responsibilities, and processes in the organization (Direct);
and monitoring, performance, compliance, and progress against plans (Monitor).
  In enterprises, IT governance should be the accountability of the board of directors under the
leadership of the chairperson.
 Based on the governance activities at board-level, business and IT management plans, builds, runs,
and monitors activities (an interpretation of Deming’s PDCA circle Plan, Do, Check, Act) in alignment
with the direction set by the governance body to achieve the enterprise objective
 IT governance is the board’s accountability/responsibility and the execution is executive’s
accountability/responsibility.

5. Identify and discuss governance practices that are most relevant for obtaining
board involvement.????

6. Discuss how the VSM is related to Enterprise Governance of IT and how it can
be used to analyze EGIT implementations.

 VSM (viable system model)

o perspective on functions that are required for achieving self-regulation in a
complex system
o generalized model that is used to describe any org.
o The objective is to have strong resonance with those of IT governance:
 To provide stability and coherence and optimize performance.

o used to assess the objectives of an existing IT governance structure

7. Discuss why boards should report on IT governance and what they could report
about in this context ???