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*****APPLICATIONS WILL NOT BE PROCESSED UNLESS ALL OF THE ABOVE ARE INCLUDED WITH YOUR
APPLICATION FORM.
*Passports are the ONLY acceptable form of identification. It is your responsibility to have your VALID passport with
you on the day of the test. If your passport has been sent away for visa purposes, or has expired and you are not
able to present a valid passport on the day of the test, you WILL NOT be permitted to write the test, nor will you be
permitted to transfer your test day or receive a refund. No other form of identification can be accepted.
Payment Format
Payment for any of the above can be made by credit card authorization, money order ( payable to
IELTS Administrator) or in person by cash or debit. We do not accept personal cheques.
Exam Details
Once we receive and process your application, we will send you BY E-MAIL a confirmation letter stating the exam
day details. Please read your confirmation letter carefully as there is very important information you need for
the test. You can apply for any test date at any time depending on seat availability. For more information about
IELTS, please go to the IELTS website: www.ieltscalgary.ca
For more information, please send an email to jgomes@gvenglish.com or call (403) 441-4375.
Global Village IELTS Courses
This course will allow students to improve their English skills in an academic context. The IELTS exam
sets the tone for the full-time course, allowing students to familiarize themselves with the exam through
listening, reading, writing, speaking, vocabulary and grammar practice. There will be a minimum of 3
practice tests per study block. This course will focus on the academic nature of the exam.
For more details about this course or if you would like to register for this course, please send an email to
calgary@gvenglish.com or call (403) 543-7300.
This IELTS Test preparation course will thoroughly familiarize candidates with the IELTS examination, as
well as provide candidates the opportunity to ask any questions they may have regarding the test. The
focus will be the Academic and/or General training module of the test as specific candidate needs warrant.
* IELTS Evening Course is subject to a minimum of 8 registered students one week in advance of
courses.
* There will be NO evening class on Tuesday, November 11th due to the Remembrance Day holiday.
For more details about this course or if you would like to register, please send an email to
calgary@gvenglish.com or call (403) 543-7300. http://www.gvenglish.com/programmes/ielts/calgary.htm .
Pre-Test Course*
We offer a half day course Friday afternoon, the day before the first test of the month, for those who would
like to familiarize themselves with the exam. Each section of the test will be addressed, including a look at
a sample test with guided practice and feedback. The instructor will discuss both modules, Academic and
General, as needed.
*IELTS pre-test course is subject to a minimum of 4 registered students one week in advance of course.
For more details about this course or if you would like to register for this course, please send an email to
info@ieltscalgary.ca or call (403) 441-4375.
CANCELLATION AND TRANSFER POLICY
Request for cancellation or postponement of your test must be made via e-mail, letter or fax ONLY.
Telephone cancellation or postponement will not be accepted.
Cancellation Policy
1. Cancellation more than 5 weeks ahead of the test date – candidate will receive full refund
(less $50.00 administrative fee).
2. Cancellation less than 5 weeks ahead of the test date – candidate will receive NO refund.
3. Failure to appear for the test without notification is considered a cancellation and NO refund will
be issued. The candidate must re-apply.
Transfer Policy
1. Request for Test Day Transfer must be made more than five weeks prior to the elected test date
(without penalty). Transfer dates will depend on availability.
2. Candidates who wish to transfer less than five weeks prior to the elected test date will be treated
as a cancellation and will receive NO refund, and must re-apply.
Candidates seeking cancellation or transfer within the five-week period prior to the test date will only
receive a refund if they can provide evidence that their ability to sit the test has been affected by serious
illness or cause:
Candidates must file an application for refund no later than five (5) working days after the test date. You
must complete a “Request for Refund or Test Day Transfer Form” and attach appropriate documentation
and/or evidence – medical certificate from a qualified medical practitioner, a death notice or certificate or a
police report.
The “Request for Refund or Test Day Transfer Form” is available from the IELTS Test Centre.
Refunds
Refunds are paid by cheque and usually take three to four weeks from the date of the request to be
processed and mailed.
DEFINITION OF TERMS:
Enquiry on Results- the process by which candidates ask for one or more test modules
to be remarked by experienced Examiners and Senior Clerical Markers. This request is
made after the test results have been released and is designed to ensure candidate
performance has been accurately assessed.
GENERAL REGULATIONS:
Candidates are entitled to request a full re-mark (i.e. all test papers) or a partial re-mark
(i.e. one or more module) of their original results.
Candidates must submit all their requests for re-mark to the IELTS Centre Administrator
within six weeks of the test date.
PROCEDURE:
IMPROVEMENT IN SCORE:
Should a candidate be awarded a higher score than the original, a new Test Report
Form (TRF) will be issued by the Test Centre with the new score(s). A full refund, minus
an administration fee of $45.00, will be issued to the candidate.
NO IMPROVEMENT IN SCORE:
Should there be no improvement in score, the candidate will be notified. The original
TRF will be returned to the candidate and there will be no refund of the re-mark fee.