To reset a DS4000-series use the command sysWipe on both controllers and sysReboot

afterwards, these commands are done through the serial port.

1. Login into the serial port shell of the controller.

2. Type the following: ld </Debug

2. Type the command: safeSysWipe

3. Next run the command sysReboot. This will reboot the controller.

4. Repeat steps 1-3 on the second controller.

To delete all licenses on the DS3000-series use the command safeSysWipe. Next run the
command sysReboot. This will reboot the controller. Your box will work like new
afterwards.

To reset Sub System, from the Enterprise screen of the DS3000 DSM, go to the script
editor and type (paste) the following :-

clear storageSubsystem configuration;

Verify and execute, this will reset the configuration of the storage array. IP address will
remain the same.

If you want to run it from the DOS window, CD to the directory with the SMCLI
executable , run SMCLI and add the IP address of the array you wan to reset and then run
the same command. (You may need to use the “-c” switch after SMCLI in this case. The
windows wont close , so a ctl C will be needed once you are sure the array has reset !

If needed you can place the :- “clear storageSubsystem configuration;” into a file and run it
from the dos windows using SMCLI –f <ip address> -f filename.

You will need to reset the controller IP address manually. The default IP Addresses are
192.168.128.101 and 102.

Type netCfgSet.

a. This command will display each line, one line at a time. When each line is displayed, the cursor
will be placed to the right of the current value waiting for user input. Entering a "Carriage Return"
at the cursor will cause the current line to be skipped with no changes being made to its value.
Entering a "." (period) at the prompt will cause the value of the current line to be reset to the
factory default. To change the value of a field, simply enter the new value at the cursor. Make sure
to include the "." in IP addresses and to precede the Network Init Flags with "0x" if this value is to
be changed. As a minimum requirement, four fields must have non-default values in order to grant
a particular host access to a controller. These fields are titled:

i. "My IP Address",

ii. "Gateway IP Address"

iii. "Subnet Mask"

3. Repeat the process for Controller B

Notes:

· It is strongly recommended that during an initial configuration that all values be set to their
default values using a ".", except for the three required settings

· Change Network Init Flag to 0x01 if using a static IP address (keep it at 0x00 if using DHCP or
Bootp server). In some HW versions of the DS4300, the default value is not 0x00 its 0x80, and in
that case it should be set to 0x81, so the last digit is the key.

Verify Network IP Settings

Check settings using netCfgShow command via serial connection and/or Ping IP address from
Command prompt. netCfgShow will dump the following:

-> netCfgShow

==== NETWORK CONFIGURATION ====

Interface Name : dse0

My Host Name : DS_a

My IP Address : 100.100.100.236

Server Host Name : host

Server IP Address : 0.0.0.0

Gateway IP Address : 100.100.100.9

Subnet Mask : 255.255.255.0

Network Init Flags : 0x01

Network Mgmt Timeout : 30

Shell Password : ************

User Name : guest

User Password : ************

NFS Root Path : (null)

NFS Group ID Number : 0

NFS User ID Number: 0n.

value = 27 = 0x1b