Medical Group Management Association®

MGMA® 2011 Anesthesia Administration

Assembly (AAA) Practice Management Conference
March 20-23, 2011
MGMA 2011 Pain Practice Management Preconference
March 20, 2011
Baltimore Marriott Waterfront

Position your anesthesia/pain management practice and

your career to thrive in the new healthcare environment
• Assess changes in anesthesiology billing, coding, collections and compensation
• Formulate strategies to engage and motivate a diverse work force
• Share experiences and exchange ideas with your colleagues
Plan to join your colleagues at MGMA’s preeminent
conference for anesthesia and pain management
practice administration.
Whether you are new to anesthesiology/pain
management or an experienced administrator, the
Medical Group Management Association (MGMA) 2011
Anesthesia Administration Assembly (AAA) Practice
Management Conference will provide practical education,
peer-to-peer interaction, tools and techniques, and
hands-on learning experiences that will help you and your
practice succeed.
◆ Network with your colleagues – Exchange ideas
and learn practical solutions. You’ll have plenty
of opportunities to catch up with old friends and
connect with new ones
◆ Exchange Café – Participate to see how others view
and approach select issues and share your insights
◆ Pain management preconference and pain
track – Gain valuable, in-depth pain practice
management education
Who should attend:
Administrators, managers, executives, physicians,
and business and billing professionals involved in
anesthesiology and pain management practices and
academic institutions.
We encourage administrator/physician management
teams to attend in order to develop a common foundation
for addressing the challenges of today’s changing
healthcare environment.
Special offer – Physicians attending with MGMA
members receive the member rate.
Team attendance – When two or more members of
the same practice register for this conference, the
second and subsequent team members will receive
$100 off their registration fee. Team members must
register at the same time via phone. Please call
toll-free 877.275.6462, ext. 1888.
2 Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
Program format:
The sessions of the MGMA 2011 AAA Conference were
selected to address job-specific competencies identified in
the Body of Knowledge for Medical Practice Management
developed by the American College of Medical Practice
Executives (ACMPE), MGMA’s standard setting and
certification body. Using the Body of Knowledge ensures
that the educational content is highly relevant and useful
for addressing day-to-day challenges in the medical
practice and for preparing for the ACMPE certification
examinations. Sessions relate to the competencies and the
eight domains in the Body of Knowledge:
Business Operations
Financial Management
Human Resource Management
Information Management
Organizational Governance
Patient Care Systems
Quality Management
Risk Management
The domains form the framework of MGMA’s
core educational curriculum. Visit mgma.com/
BodyofKnowledge to download the Body of Knowledge
brochure and to access domain-specific resources and free
quizzes.
About MGMA:
MGMA is the premier membership association for
professional administrators and leaders of medical group
practices. Since 1926, MGMA has delivered networking,
professional education, and resources and political
advocacy for medical practice management. MGMA
serves 21,500 members who lead 13,700 organizations
nationwide in which some 275,000 physicians provide
more than 40 percent of the healthcare services delivered
in the United States.
About ACMPE:
ACMPE is the standard-setting and certification body of
MGMA. ACMPE was established in 1956 as an affiliate to
MGMA to provide board certification, self-assessment and
leadership development for medical practice executives.
Earning your professional ACMPE certification elevates you
in the eyes of your peers and your supervisors, and helps
advance your career and salary opportunities.

About MGMA AAA:

The MGMA AAA mission is to promote excellence in
healthcare delivery and anesthesia practice management
through sound business practices. We support this goal
by developing and maintaining a forum for the collection,
analysis and distribution of information pertaining to the Conference site:
administration of anesthesia practices. Located in Harbor East, Baltimore’s premier neighborhood,
Executive committee members: the Baltimore Marriott Waterfront sits on the water’s
edge. You’ll enjoy the spectacular views of the Baltimore
o Marie Walton, CMPE, vice president, client services,
Harbor, as well as easy access to the city’s finest shopping
iMed Group, Houston*
and restaurants. Choose from over 50 dining options
o Stephen E. Comess, MHSA, executive director, United within a few blocks of the hotel or explore the National
Anesthesia Services PC, Bryn Mawr, Pa.* Aquarium, the Maryland Science Center and more.
o Susan K. Firestone, administrator, Department
of Anesthesiology, New York University School of
Medicine*
o Cynthia M. Roehr, CPA, chief administrative officer,
Linn County Anesthesiologists, Cedar Rapids, Iowa*
o Edward J. Myslik, CPA, MBA, CMPE, director of MGMA members – bring
finance, Capitol Anesthesia Association,
Austin, Texas
your team and save!
Physicians registering with an MGMA member
o Franc M. Galinanes, senior director, marketing &
pay the member price.
client operations, NAPA Management Services
Corporation, Melville, NY When two or more colleagues from the same
o Cathy Bartell, MHA, practice administrator, practice register for this conference, the second
New Britain Anesthesia, Wethersfield, Conn. and subsequent team member(s) receive(s) $100
off his/her registration fee.
*Indicates program planning committee participation
Teams must register by calling MGMA toll-free at
877.275.6462, ext. 1888. Team members are
encouraged to register at the same time.

Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888. 3
Pain Practice Management
Preconference
Schedule at a glance, Sunday, March 20
*Additional programming fees apply for the Pain Practice 11:45 am-12:45 pm
Management Preconference Networking luncheon
7:30 am-6:30 pm 12:45-4:30 pm
Conference registration open Time with exhibitors
7:30-8:15 am 12:45-1:30 pm
Continental breakfast General session: Legal Issues Regarding Difficult Pain
Patients
7:30-11:45 am
Time with exhibitors 1:30-1:45 pm
Networking break
8:15-9:25 am
General session: Optimizing Your Pain Practice by 1:45-2:45 pm
Utilizing Nonphysician Providers General session: Using An EMR in Your Pain Practice to
Become More Profitable and Compliant
9:25-9:45 am
Networking break 2:45-2:50 pm
Networking break
9:45-10:45 am
General session: Marketing – An Essential Aspect of Pain 2:50-4:30 pm
Practice Success General session: Review of Spinal Anatomy and Overview
of Pain Management Procedures
10:45-11:45 am
General session: Evaluation and Management Services:
Risks and Rewards

4 Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
 Sunday, March 20

MGMA 2011 Pain Practice Management Preconference

Sunday, March 20, 2011 9:45-10:45 am

General session: Marketing – An Essential

*Additional programming fees apply for the Pain Practice
Management Preconference Aspect of Pain Practice Success
CEU credits: Andrea T. Eliscu, RN, president, Medical Marketing Inc.,
Orlando, Fla.
ACMPE 6.5
CME 6.5 Marketing a pain practice presents a variety of unique challenges
CPE 7.5 and opportunities. Attend this session to learn how to accurately
assess the referral base in your market, create relationships with
the doctors in your community and use new technologies and
7:30 am-6:30 pm
techniques to build your practice through referrals.
Conference registration open
This session will provide you with the knowledge to:
7:30-8:15 am n Examine tactics to build volume in your pain practice with
your physician relations program
Continental breakfast
n Identify market data to target practices that will help you
7:30-11:45 am grow
n Discuss how using new technologies and social media can
Time with exhibitors
differentiate your physicians from the competition

8:15-9:25 am 10:45-11:45 am

General session: Optimizing Your Pain General session: Evaluation and

Practice by Utilizing Nonphysician Providers
Todd Evenson, MBA, assistant director, survey operations, Medical
Group Management Association, Englewood, Colo.
Nonphysician providers can provide meaningful value in a pain
practice. Integrating them into your practice appropriately can
improve efficiency, revenue and productivity. But, at what cost do
they impact your services and the bottom line? This session will
discuss strategies a pain practice can use to employ nonphysician
providers, as well as explore financial and productivity metrics
you can use to assess practice and provider performance.
Management Services: Risks and Rewards
Devona Slater, CHC, CMCP, president, Auditing for Compliance &
Education, Inc., Leawood, Kan.
The proper documentation elements for evaluation and
management services in your practice are essential for proper
payment. Slater will discuss Office of Inspector General (OIG)
reports on visit codes and will assist you in setting up an audit
schedule for your own practice. Also, the session will address
billing for nonphysician providers who work either independently
or under a physician plan of care.

This session will provide you with the knowledge to:
n Describe how nonphysician providers affect the economic
performance of a medical group
n Discuss the services nonphysician providers can offer in a
pain practice
n Identify the cultural barriers to adding a “new layer”
of staff
n Examine the return on investment
This session will provide you with the knowledge to:
n Identify the documentation elements necessary for
evaluation and management coding in the pain clinic
n Discuss documentation hints in billing for services
performed under incident-to rules
n Identify risk areas regarding evaluation and management
programs and setting up auditing criteria for the pain
practice

11:45 am-12:45 pm
9:25-9:45 am
Networking break Networking luncheon
12:45-4:30 pm
Time with exhibitors

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Sunday, March 20
12:45-1:30 pm
General session: Legal Issues Regarding
Difficult Patients
Abby Pendleton, attorney and founding partner, The Health Law
Partners, P.C., Southfield, Mich.
Pain practices face many legal and regulatory issues when
prescribing controlled substances and addressing non-compliant
and problematic pain patients. Pendleton will discuss the
legal landscape and explore past cases, documentation issues,
drug testing, termination of patient relationships, patient
abandonment and more. You will walk away with practical action
steps and risk-reduction strategies.
This session will provide you with the knowledge to:
n Discuss the legal landscape applicable to pain physicians
as it relates to problematic patients and noncompliant
behavior
n Evaluate important issues in the area of controlled
substances, drug testing, termination of patient
relationships and other risk issues arising with
non-compliant patients
n Discover practical tips for navigating the legal landscape
and reducing risk
1:30-1:45 pm
Networking break
1:45-2:45 pm
General session: Using An EMR in Your Pain
Practice to Become More Profitable and
Compliant
Cathy Hardesty, operations manager, The Pain Center of Arizona,
Peoria, Ariz.
Electronic medical records (EMR) offer plenty of benefits for your
practice. However, realizing the benefits requires getting the
answers to plenty of questions: What are EMR and Meaningful
Use requirements? How do you best use an EMR system in a pain
practice? Are you confused about staying compliant while using
an e-prescribing system in a pain practice? In this session you will
learn the challenges and benefits that Meaningful Use, EMRs and
e-prescribing can offer your practice.
This session will provide you with the knowledge to:
n Identify EMR systems certified to meet Meaningful Use
requirements
n Discuss the use of EMR to capture Physician Quality
Reporting Initiative (PQRI) reporting measures
n Identify challenges of e-prescribing in the pain practice
6 Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
2:45-2:50 pm
Networking break
2:50-4:30 pm
General session: Review of Spinal Anatomy
and Overview of Pain Management
Procedures
Thelma Wright, MD, director, Pain Management Program,
Department of Anesthesiology, University of Maryland, Baltimore
Do you want a better understanding of the procedures being
performed in your pain clinic? Dr. Wright will review the anatomy
of the spine and relate it to a variety of pain management
procedures and codes. You will walk away with information on
the various nerves, levels of the spine and associated approaches
to pain management.
This session will provide you with the knowledge to:
n Discuss the anatomy of the spine and peripheral nervous
system
n Identify the differences between common pain
management procedures
n Review the common diagnoses seen in pain clinics
2011 will be my 20th AAA conference!! I was
fortunate to happen upon a AAA brochure within
my first three months as a new anesthesia
practice administrator. The networking and
education that I garnered from my first AAA
conference replaced what would have taken years
for me to have learned on my own. AAA is THE
premier anesthesia conference and I have never
missed the opportunity to get together with
my AAA friends since the first one I attended in
1991. And the best part is that I still learn many
new things at each AAA conference I attend ...I
am sure that #20 in Baltimore will not be any
different ... I am looking forward to it.
Shena Scott, executive director,
Brevard Anesthesia Services,
Melbourne, Fla.
 AAA Schedule at a glance

Sunday, March 20 Tuesday, March 22

7:30 am-6:30 pm 7:30 am-5:00 pm
Conference registration open Conference registration open
4:30-6:00 pm 7:30-8:00 am
Exhibit Hall open Continental breakfast
4:30-5:00 pm 8:00-9:00 am
First-time attendee/new to anesthesia reception General session: Negotiation Skills for the Practice
Manager
5:00-6:00 pm
Opening reception – Smartphone application exchange 9:00 am-12:30 pm
Exhibit Hall open

Monday, March 21 9:15-10:00 am

Networking break
7:30 am-5:00 pm 10:00-11:15 am
Conference registration open General session: American Society of Anesthesiologists
7:30-8:00 am (ASA) Update
Continental breakfast 11:15 am-12:30 pm
8:00-9:45 am Concurrent sessions – 300 series
General session: Evidence-Based Management – Setting 12:30-1:45 pm
the Stage Networking luncheon
9:30-11:45 am 1:45-3:30 pm
Exhibit Hall open Exhibit Hall open
9:45-10:30 am 1:45-3:00 pm
Networking break Round-Table sessions
10:30-11:45 am 3:00-3:45 pm
Concurrent sessions – 100 series Networking break
11:45 am -1:15 pm 3:45-5:00 PM
Business luncheon Concurrent sessions – 400 series
1:15-3:30 pm
Exhibit Hall open
Wednesday, March 23
1:15-2:30 pm
Concurrent sessions – 200 series 7:30 am-12:30 pm
Conference registration open
2:30-3:30 pm
Networking break 7:30-8:00 am
Continental breakfast
3:30-5:00 pm
General session: Payments in the Future 8:00-9:00 am
General session: Engage Physicians – The Key to Evolving
5:00-6:00 pm
Your Group
Networking reception
9:00-9:15 am
Networking break
9:15-10:30 am
Concurrent sessions – 500 series
10:30 am-12:00 pm
General session: Ask the Experts About Practice Strategies
for a Reformed Market

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Conference schedule
Sunday, March 20
7:30 am-6:30 pm
Conference registration open
4:30-6:00 pm
Exhibit Hall open
4:30-5:00 pm
First-time attendee/new to anesthesia reception
Welcome to the MGMA AAA community. All preconference
attendees, first-time AAA conference attendees and those
who are new to anesthesia are invited to join us for this
informal reception. This is a great opportunity to visit with both
newcomers and MGMA AAA veterans. Discover more about
MGMA AAA and build your network!
5:00-6:00 pm
Opening reception – Smartphone application
exchange
Smartphone applications are increasingly coming into daily use
at work and play. Did you know the Apple iPhone already has
61 apps dedicated to anesthesia, including apps for coding and
revenue cycle management? Find out what new Smartphone
apps your peers are using, and be prepared to share your favorite
Smartphone applications with your fellow conference attendees
at this networking reception.
Join your colleagues and the vendors who have made this
conference possible. The reception is open exclusively to MGMA
AAA Conference attendees, as well as paid spouses/significant
others.
8 Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
Monday, March 21
7:30 am-5:00 pm
Conference registration open
7:30-8:00 am
Continental breakfast
8:00-9:45 am
General session: Evidence-Based
Management – Setting the Stage
Frank Cohen, MPA, MBB, principal and senior analyst, Frank Cohen
Group LLC, Clearwater, Fla.
The difference between anecdote and antidote is more than
just a story line; it can be the deciding factor between business
success and failure. Evidence-based management (EBM) is about
antidotes: finding and fixing problems and improving processes.
In this session, we will discuss the basic concepts behind EBM in
general and its specific application to the business side of the
anesthesia and pain management practice and other healthcare
organizations.
This session will provide you with the knowledge to:
n Understand the basic concepts of EBM
n Recognize how EBM applies to healthcare organizations
n Realize how to tell the difference between anecdote and
antidote
Frank Cohen, MPA, MBB is the
senior analyst for MIT Solutions,
Inc., developers of analytical and
decision-support tools and systems
for healthcare organizations. He is
a certified Six Sigma Black Belt and
Lean instructor. His areas of expertise
include data mining and analysis, applied statistics and
decision support. For the past 30 years, he has worked as a
healthcare data analyst, knowledge engineer and consultant.
His consulting experience includes hospitals, large and small
medical practices, medical and professional associations, legal
and accounting professionals, government agencies and other
healthcare professionals.
Mr. Cohen is the author of numerous healthcare management
books, including A Practical Guide to Reengineering the
Medical Practice, The Physician CEO, Coding for the Noncoder,
Mastering RBRVS, The Complete Guide to E/M Utilization and
Total Practice Improvement: A Lean Approach for Medical
Practices.

9:30-11:45 am
Exhibit Hall open
9:45-10:30 am
Networking break
10:30-11:45 am
Concurrent sessions – 100 series
101. Compensation and Benefits Exchange Café
for pain and anesthesiology
Moderators: To be announced
Participate in the Exchange Café to see how others view and
approach selected issues and share your insights.
During the Exchange Café, you and your colleagues will select
tables with preassigned compensation and benefits topics that
are most relevant to you. A facilitator will guide each group’s
discussion, as attendees share their insights and discover
solutions. During the session, you can stay at the same table and
dig deeper or move on to different tables and topics and meet
new people.
This session will provide you with the knowledge to:
n Describe two compensation and benefits issues important
to anesthesia and pain management practices
102. Data into Dollars: Update from the Anesthesia
Quality Institute
Richard P. Dutton, MD, MBA, executive director, Anesthesia Quality
Institute, American Society of Anesthesiologists (ASA), Park
Ridge, Ill.
The Anesthesia Quality Institute (AQI) was founded in 2009
to create the National Anesthesia Clinical Outcomes Registry
(NACOR). NACOR is based on the ongoing passive collection of
case-specific data from clinical care. Dutton will discuss how data
is collected from participating groups and describe how you can
use the NACOR reports to improve patient safety, satisfaction
and financial returns.
This session will provide you with the knowledge to:
n Explain why the AQI was created
n Discuss how the AQI collects data
n Review how AQI data can benefit a practice group
Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
Monday, March 21
103. Manage Insurance Staff to Maximize Revenue
Sarah Holt, PhD, FACMPE, practice administrator, Cape Girardeau
Surgical Clinic Inc., Cape Girardeau, Mo.
Insurance staff plays a critical role in the revenue cycle in
healthcare organizations. This session will help you maximize
revenue by gaining a better understanding of the insurance staff.
Holt will demonstrate how to assess staff for effectiveness,
hire for characteristics that produce success and manage staff
for accountability. You will receive and review tools to assess
successful medical office insurance staff behavioral characteris-
tics and gain knowledge of anesthesia billing.
This session will provide you with the knowledge to:
n Recognize the complexities faced by medical office
insurance staff
n Review tools to identify, assess and hire effective insurance
staff members
n Discuss how creating a culture of accountability will
improve insurance staff efficiency
11:45 am -1:15 pm
Business luncheon
1:15-3:30 pm
Exhibit Hall open
1:15-2:30 pm
Concurrent sessions – 200 series
201. Why People Do What They Do
Tracey Spears, director, Association Business Development,
Transworld Systems Inc., Tulsa, Okla.
Do your staff members have trouble working well together or
do you have difficult employees who don’t take your direction
well? In this interactive workshop, you will be introduced to
the different personality styles using the language of color.
You will gain an understanding of your own needs, strengths
and motivators, while also learning to value the differences
among the people around you. Additionally, you will learn the
key components for achieving optimal success: an awareness,
appreciation and development of self and others.
This session will provide you with the knowledge to:
n Describe the meaning and benefits of an effective team
n Discuss your personal management style profile and what
factors influence the management style of others
n Explain personality styles using the language of color, and
how people of different temperaments can better work
together and understand each other
9
Conference schedule
202. Decisions and Development of an
Office-Based or Ambulatory Surgery Center Facility
Pain Practice
Amy G. Mowles, president and chief executive officer, Mowles
Medical Practice LLC, Edgewater, Md.
Opening a pain management facility can generate additional
income for your anesthesiology practice, but it can also demand
more time and overhead. In this session you will learn, when
deciding whether to venture into pain management, how to look
beyond potential revenue and view it in a realistic context. You
will learn that the payoff can be big, but only if you do it correctly.
This session will provide you with the knowledge to:
n Examine the benefits and challenges of opening an
ambulatory surgery center (ASC) for your pain practice
n Identify what factors to consider when evaluating an ASC
opportunity
n Review a list of considerations for developing your own
ASC
203. Evidence-Based Decision Making in Your
Practice
Frank Cohen, MPA, MBB, principal and senior analyst, Frank Cohen
Group LLC, Clearwater, Fla.
While good decisions don’t always result in good outcomes and
bad decisions don’t always result in bad outcomes, understanding
the dynamics involved in decision making can significantly
mitigate the risk of failure. What most of us learned about
decision theory applies to simple linear systems. Healthcare is a
non-linear complex system and, as such, it requires a different
approach. In this session, you will explore through in-depth
discussions how to apply decision models to the anesthesia
and pain management practice to realize better outcomes and
become a better problem solver.
This session will provide you with the knowledge to:
n Understand the basic concepts of decision theory
n Know the difference between simple and complex systems
n Learn how to become a better decision maker and problem
solver
10 Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
204. Getting More Done With the Same Resources
in the Operating Room (OR) — How Other
Hospitals Have Improved OR Efficiency and
Productivity
Randy Heiser, AB, MA, president and chief executive officer,
Sullivan Healthcare Consulting, Inc., Ann Arbor, Mich.
The best operating rooms (ORs) in the world are also the most
productive. Using case studies that document best practices, you
will examine how typical ORs can increase volume by 5 percent
to 30 percent while using the same anesthesiology and nursing
resources. These examples will demonstrate how to achieve
improvement in case times, reduce unused time, eliminate first
case delays and improved parallel processing.
This session will provide you with the knowledge to:
n Identify the root causes of less-than-desired OR
productivity
n Examine how ORs have increased case volume without
increasing anesthesiology or nursing resources
n Articulate how anesthesiology can lead the charge for
better productivity for all key groups in the perioperative
environment
2:30-3:30 pm
Networking break
In a time when we have more work, less time,
a competitive employment market and fiscal
cut-backs, it is more important than ever to
make the best conference selection decisions. If
you are in anesthesiology, you can count on the
valuable learning opportunities provided at this
conference. MGMA AAA doesn’t settle for just
pumping you full of the latest and greatest in our
field but realizes the importance of networking
and vendor selections as key components of the
conference. This is a specialty-specific conference
and has something for all types of anesthesiology
practices, from academic-specific issues to
reporting and revenue enhancement breakouts
for all.
Kimberly Flayhart
Associate Administrator
University of Maryland Anesthesiology Associates, P.A.
Baltimore
 Monday, March 21
3:30-5:00 pm

General session: Healthcare Reform: How

Will We be Paid in the Future?
Stan Stead, MD, MBA, president and chief executive officer, Stead
Health Group Inc., Encino, Calif.
Will changes to the delivery system result in reduced costs?
Accountable care organizations, the medical home, bundled
payments, value-based purchasing and comparative effectiveness
are important concepts. Proof that they will reduce costs and
improve care is yet to be determined. In this session you will
examine the impact of the alignment of physicians, hospitals and
long-term care providers into local integrated delivery systems.
Additionally, you will discuss whether a shift from volume to
outcomes-based payments and adoption of a national standard
of care based on evidence will provide the platform to bend the
curve. Also, the speaker will discuss the role of anesthesiology and
how anesthesiologists will be reimbursed in the new healthcare
Value Chain.

This session will provide you with the knowledge to:

n Evaluate the impact of new regulations on anesthesia
economics
n Review the anticipated timeline of new regulations 5:00-6:00 pm
n Discuss strategies for meeting both the clinical and Networking reception
economic needs
n Discover how to insert anesthesiology into the healthcare
Value Chain

Stanley W. Stead, MD, MBA is president of the Stead Health Group (SHG), a small consultancy focused
on improving strategic, operational and financial performance in healthcare. SHG works with physician
practices, hospitals, private and academic medical centers, third-party payers and corporate clients on
increasing quality patient care, reducing costs, improving patient safety and implementing information
technology throughout the continuum of healthcare.
Dr. Stead is a national leader in healthcare economics. He has intimate knowledge of the coding and
payment systems for health services, as well as information technology and quality healthcare. He continues to serve on key
national standard committees in codifying and valuing physician services, and is involved in ongoing national healthcare
reform.
Dr. Stead has applied his experiences as a funded investigator, clinician, medical board examiner, university professor, physician
leader and senior executive in academic medical centers and corporate environments to improve healthcare for more than 29
years. He is a thoughtful and analytical author of more than 80 publications, and most recently authored Physician’s Guide to
Implementing Medicare’s Physician Quality Reporting Initiative, An Insider’s View, 2008.
Dr. Stead received his medical degree from the David Geffen School of Medicine at the University of California Los Angeles
(UCLA), completed an anesthesiology residency at UCLA and a fellowship in cardiac anesthesiology at Baylor University. He
received his MBA from UCLA.

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Conference schedule

Tuesday, March 22 9:00 am-12:30 pm

Exhibit Hall open
7:30 am-5:00 pm
9:15-10:00 am
Conference registration open
Networking break
7:30-8:00 am
10:00-11:15 am
Continental breakfast
General session: American Society of
8:00-9:00 am Anesthesiologists (ASA) Update
General session: Negotiating Skills for Mark Warner, MD, president, American Society of
Anesthesia Practice Executives Anesthesiologists, Washington, D.C.

Randy Cook, MPH, FACMPE, senior medical practice consultant,
State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Negotiation is a skill required of every successful medical practice
professional, yet few have any formal training. During this
session, you will learn how to recognize the types of negotiation
environments, how to prepare properly and how to determine
and apply the right tactic at the right moment. You will leave with
the tools you need to improve your negotiation results.
This session will provide you with the knowledge to:
n Identify the different negotiating environments
n Apply negotiation tactics in different negotiating
environments
n Review the various signals that you and others send
through body language
During this session, you will learn more about the strategic
efforts of the American Society of Anesthesiologists (ASA), along
with the opportunities and pitfalls present in this time of radical
change in medical practice. The session will address key health
policy, payment and practice management issues of concern to
the ASA and its members. This session will provide you with the
knowledge to:
n Recognize the potential synergy between physicians and
administrators in managing these necessary transitions
n Explore the facets of the ongoing market reform that will
impact you
n Identify how ASA is positioned to assist you in these
extraordinary times of change

Mark Warner, MD has dedicated his

career to improving patient health
Randy Cook, MPH, FACMPE is a senior and safety through the advancement
medical practice consultant at State of anesthesia medical care. He has
Volunteer Mutual Insurance Company published numerous articles that focus
(SVMIC). With a focus on managed care, on outcomes research, covering such
Cook continues his career-long desire to topics as perioperative pulmonary
help physicians navigate the healthcare aspiration, blindness and neuropathy.
marketplace. Cook is formerly the chief After receiving his undergraduate education at Miami
executive officer of Meritus, LLC. He University in Ohio, Dr. Warner graduated from the Medical
began his healthcare career as a mental health counselor. College of Ohio and completed his residency at Mayo
He made the shift from provider to management when he Clinic. Dr. Warner is the current president of the American
began working for John Deere Health Care in 1985, managing Society of Anesthesiologists and has been involved with the
HMO operations. Cook was with John Deere for more than organization for many years.
12 years, managing 13 different independent physician
Dr. Warner and his wife, Mary Ellen, also a Mayo Clinic
associations and health maintenance organization operation
anesthesiologist and president of the Wood Library Museum
sites. He spent two years as vice president of managed care
of Anesthesiology, live in Rochester, N.Y. and have four sons
for the Kentucky Division of Columbia/HCA. He left Columbia
and one grandchild.
to join a start-up physician practice management company,
UniPhy, as a founder. During his tenure at UniPhy, Cook led
the development of several innovative analytical tools used
by physician practices to improve payer reimbursements and
contracting. These skills and experience are accessible today
through his role at SVMIC. He lives in the Nashville area. Cook
has a master’s degree in public health from the University of
Tennessee. He is a Certified Medical Practice Executive and a
Fellow in the American College of Medical Practice Executives.

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11:15 am-12:30 pm
Concurrent sessions – 300 series
301. Federal Scrutiny of Pain HEATs Up
There are forces that are affecting pain management practices
including how government entities are stepping up fraud
prevention, detection, and prosecution of pain practices. Van
Horn will help you decipher the alphabet soup of rules and
regulations used by payers to determine “proper” payments and
the potential legal and financial implications these have for your
practice. Plus, the speaker will identify steps that can be taken
help reduce expose to the HEAT (Healthcare Fraud Prevention and
Enforcement Action Team).
This session will provide you with the knowledge to:
n Identify steps that can be taken to help ensure compliance
in your pain practice; and
n Discuss government agencies efforts to prevent, detect,
and prosecute fraud in pain practices
302. MGMA Washington Outlook
Anders Gilberg, MGA, vice president, government affairs, Medical
Group Management Association, Washington, D.C.
With a new Congress settling in, this session will provide a timely
outlook on pertinent healthcare issues under consideration. You
will learn about recent legislative and regulatory developments
and gain a deeper understanding of how proposed changes
may impact the day-to-day activities of your medical group
practice. The discussion will include background information and
a progress report on key Medicare payment initiatives enacted
as part of healthcare reform legislation. These will include
accountable care organizations, bundled payment pilots and the
new value-based payment modifier.
This session will provide you with the knowledge to:
n Identify how relevant legislative and regulatory initiatives
may impact group practices
n Identify when to expect implementation of significant
healthcare reform provisions
n Recognize the key elements of pending Medicare payment
models
Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
Tuesday, March 22
303. Origins of Anesthesia’s 33 percent “problem”
Alexander Hannenberg, MD, past-president president, American
Society of Anesthesiologists, Washington D.C.
Are you aware of how Medicare’s anesthesia payment rates were
first determined? This has impacted commercial payment rates
for anesthesiology since the inception of the resource-based
relative value scale (RBRVS). Dr. Hannenberg will demonstrate
how the original Medicare payment rate methodology from
1992 has impacted your current commercial payment rates.
Hannenberg will review the initiatives and results to fix the
problem. You will be able to use the knowledge from this session
to negotiate better rates with commercial insurers and to join
advocacy efforts to influence Medicare’s rates.
This session will provide you with the knowledge to:
n Discuss the rationale Medicare used to initially set the
anesthesia rate when RBRVS was implemented
n Review the arguments supporting anesthesia commercial
fee schedules not being based on Medicare rates
n Outline the current efforts that are underway to improve
Medicare’s anesthesia payment rates
304. Utilize Benchmarking to Maximize Profits
Todd Evenson, MBA, assistant director, survey operations, Medical
Group Management Association, Englewood, Colo.
Executives from the most profitable anesthesia practices
understand how productivity, operating costs and revenue
interact to determine a practice’s profit. This knowledge allows
them to focus their attention on maximizing profit for their
organizations. This session will describe how to measure your
practice’s performance in multiple dimensions and to use process
benchmarking, the concept of learning from the best, to improve
your practice’s bottom line.
This session will provide you with the knowledge to:
n Recognize how the dynamic relationship of productivity,
revenue and operating costs affects a medical group’s,
profitability
n Discuss how to use process benchmarking to model the
practices of successful medical groups
n Compare practice staffing, productivity, expenses and
profits to other medical groups and to better-performing
practices
12:30-1:45 pm
Networking luncheon
1:45-3:30 pm
Exhibit Hall open
13
Conference schedule
1:45-3:00 pm
Round-Table sessions
Addressing the specialty-relevant issues in both academic and
private practice, these interactive sessions focus on anesthesia
and pain management administrators’ practice management
challenges. Each round table will be hosted by a moderator
who will facilitate the discussion. You are encouraged to bring
specific questions and concerns to share during peer dialogue.
Presentation materials will not be available as the content will be
based on the peer dialogue.
These sessions will provide you with the knowledge to:
n Identify and discuss pertinent management issues
critical to the anesthesia and pain management practice
administrator
Hot Topics
Moderator: Cynthia M. Roehr, CPA, chief administrative officer,
Linn County Anesthesiologists PC, Cedar Rapids, Iowa
Academics Round Table
Moderator: Brenda M. Dorman, MBA, administrator, Medical
University of South Carolina, Charleston
Accountable Care Organizations (ACO) Round Table
Moderator: Mark Meisel, MBA, vice president and chief operating
officer, Anesthesia Associates of Kansas City, Kansas City, Mo.
Physician Quality Reporting Initiative (PQRI)
Round Table
Moderator: Maureen Baker, RN, CCS, CPC, director of coding,
iMed Group, Houston
Pain Management Round Table
Moderator: Franc Galinanes, senior director, North American
Partners in Anesthesia, Melville, NY
3:00-3:45 pm
Networking break
14 Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
3:45-5:00 pm
Concurrent sessions – 400 series
401. Stipends: The Current State of Affairs
Judith Jurin Semo, J.D., principal, Judith Jurin Semo PLLC,
Washington, D.C.
In this session, the speaker will review the current status of
hospital stipend arrangements. Jurin Semo will discuss the nature
of performance standards and incentive metrics that hospitals
use to condition payment of some portion of compensation.
Additionally, you will examine factors that may lead hospitals to
seek proposals for services from other sources and/or terminate
the existing anesthesiology group. You will hear about the nature
of competition for anesthesiology service agreements and
strategy considerations for groups negotiating compensation
arrangements with hospitals.
This session will provide you with the knowledge to:
n Identify situations in which hospitals agree to pay stipends
and analyze proposed performance standards and
incentive metrics
n Recognize circumstances that will lead hospitals to seek
competitive bids from other sources or to terminate the
existing group
n Discuss strategies for negotiating compensation
arrangements with hospitals
402. Anesthesia Coding, Billing and Compliance
Kelly D. Dennis, MBA, president, Perfect Office Solutions, Leesburg,
Fla.
It’s imperative to remain current with anesthesia coding changes,
pertinent billing changes, payment issues and compliance. This
session will discuss common coding and documentation pitfalls
and address anesthesia specific coding changes. Also, you will
review the importance of proper documentation and accurate
reporting.
This session will provide you with the knowledge to:
n Discuss anesthesia coding changes
n Review pertinent anesthesia billing issues
n Explain compliance as related to anesthesia billing and
coding

403. Creating Workable Solutions for Providers
Who Want to Cut Back
Shena J. Scott, MBA, FACMPE, executive director, Brevard
Anesthesia Services, P.A., Melbourne, Fla.
Changing provider demographics and the increasing demand for
anesthesiology services are forcing practices to consider flexible
work schedules in order to retain providers. The unpredictable
world of anesthesia makes flexible provider schedules even more
difficult to implement. In this session, you will learn how to create
part-time work opportunities that serve the needs of individual
providers while providing flexibility for practices to meet the
changing demands of facility administrators. Also, you will learn
how to smoothly transition providers into retirement.
This session will provide you with the knowledge to:
n Review the considerations in structuring part-time work
programs for physicians and certified registered nurse
anesthetists
n Describe how to create workable compensation models for
part-time providers
n Discuss how to effectively coach someone who needs to
cut back but does not recognize it
404. Centers for Medicare & Medicaid Services
Update
William D. Rogers, MD, FACEP, director, Physicians Regulatory Issues
Team, Centers for Medicare & Medicaid Services, Washington, D.C.
Medicare and the Centers for Medicare & Medicaid Services
(CMS) are at the center of many of the health reform initiatives.
This session will provide the opportunity to listen and speak to a
CMS ombudsman about various aspects of The Patient Protection
and Affordable Care Act.
This session will provide you with the knowledge to:
n Discuss the challenge of bringing healthcare costs down to
sustainable levels
n Review ways to make the Medicare program a better
business partner to physicians and other clinicians
n Explain the various aspects of the affordable care act of
interest to physicians
Wednesday, March 23
7:30 am-12:30 pm
Conference registration open
7:30-8:00 am
Continental breakfast
Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
Tuesday, March 22
Wednesday, March 23
8:00-9:00 am
General Session: Engage Physicians – The
Key to Evolving Your Group
Jack Silversin, DMD, DrPH, president, AMICUS, Cambridge, Mass.
Healthcare delivery must evolve rapidly if it is to meet the
changing market forces successfully. Anesthesia and pain
management groups need to respond to these same market
forces. While group administrators can see the challenge and
strategize how to respond, busy anesthesiologists may not be
as tuned in. They may question why the calls for “change” are
so loud and persistent. Their belief that it’s good enough to
continue to conduct business as usual can keep groups stuck
and prevent them from growing. To avoid getting stuck, groups
need to pursue new imperatives, such as helping hospitals
respond to the pressures of healthcare reform, redesigning their
own processes for greater efficiency and competing for doctors
and other providers who have more choice in terms of working
opportunities.
This session will provide you with the knowledge to:
n Discuss how to address the emotional component
associated with many of the changes anesthesiologists are
being asked to make
n Describe leadership actions that promote the active
engagement of physicians
n Explain how to leverage the power of shared vision and
aligned expectations (a new compact) to help a group
evolve
Jack Silversin, DMD, DrPH is president
of Amicus, a healthcare consulting
firm based in Cambridge, Mass. For
more than 25 years he has helped
executives of physician organizations,
hospitals and health systems develop a
shared organizational vision, as well as strong leadership and
governance to accelerate the implementation of change. He
is a highly regarded speaker and regular presenter at national
conferences. A graduate of the Harvard University School of
Dental Medicine, Silversin also holds a doctorate in public
health from Harvard University, where he serves as a member
of the faculty of medicine.
9:00-9:15 am
Networking break
15
Conference schedule
9:15-10:30 am
Concurrent sessions – 500 series
501. Surviving a CMS and a State Audit
Zeev Kain, MD, chair, Department of Anesthesiology &
Perioperative Care; Associate Dean for Clinical Operations,
University of California, Irvine, Calif.
Does the thought of a government investigation of your practice
keep you up at night? In this session, Dr. Kain will discuss
what transpired when government investigators arrived at his
doorstep. He will outline the specific steps they took to resolve
the various allegations and discuss how their response to the
earlier investigation prepared them for a separate JCAHO visit in
2010.
This session will provide you with the knowledge to:
n Explain the dynamics of a Centers for Medicare & Medicaid
Services (CMS) and a state audit
n Review practical applications of a compliance program as a
result of a CMS visit
n Discuss the steps a practice must take if it wishes to
survive a CMS audit
n Explain the new CMS conditions of participations involving
anesthesia and sedation
502. Employee Misbehavior – Why You Need to
Prevent It and How to Do So
Margaret “Peggy” A. McCausland, Esq., principal, McCausland &
McCausland LLC, Conshohocken, Pa.
Disruptive employees are extremely costly to employers in
numerous ways: dollars spent on attorneys’ fees and litigation,
management resources devoted to dealing with the problems
disruptive employees create, the negative impact on productivity
of other workers, and the loss of good employees who leave
in frustration. Using real-life examples, this session will help
employers recognize what constitutes problem behavior
and understand the importance of dealing with it promptly.
McCausland will provide sample disciplinary policies designed to
prevent such behavior and how to deal with it effectively when it
arises despite best efforts to prevent it.
This session will provide you with the knowledge to:
n Explain what constitutes problem behavior in today’s
workplace
n Discuss the importance of dealing effectively with such
behavior
n Review the steps to prevent problem behavior and how to
deal with it when it does happen
16 Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
503. Pre-Op clinics
Teresa Hayes O’Flynn, MD, anesthesiologist, United Anesthesia
Services P.C., Bryn Mawr, Pa.
The operating room (OR), like any other organization, requires
attention to the details to run efficiently. Pre-operative clinics can
be a key to driving OR efficiency and customer satisfaction. This
session will focus on the establishment of a pre-operative clinic
setting that seeks to maximize efficiency of the OR screening
protocol process, as well as one that finds effective solutions to
address the needs of the patient.
This session will provide you with the knowledge to:
n Understand the pre-op clinic process
n Identify effective solutions to maximize OR efficiency
n Identify the areas where you can make the most impact on
customer satisfaction with the pre-operative process
10:30 am-12:00 pm
General session panel presentation: Ask
the Experts About Practice Strategies for a
Reformed Market
Jack Silversin, DMD, DrPH, president, Amicus, Cambridge,
Mass.; Judith Jurin Semo, JD, principal, Judith Jurin Semo PLLC,
Washington, D.C.; Linda Van Horn, MBA, chief executive officer,
21st Century Edge, Kansas City, Mo.; Jason Byrd, JD, director,
Practice Management, Quality and Regulatory Affairs, American
Society of Anesthesiologists, Washington, D.C.
With all that is going on in the world of heathcare today,
sometimes it’s best to ask trusted colleagues what they think.
Traditional anesthesia and pain management practices as we
have known them may change significantly. With moderator
Judith Jurin Semo, Esq., you will be able to listen and interact
with panel members as they identify some of the current market
forces that anesthesia practices face. Panel members will discuss
strategies available to practices as they adapt to this market. You
will leave with the recognition that there are opportunities in any
major market shift if you are prepared to take advantage of them.
*presentation materials will not be available as the content will be based
on peer dialogue
This session will provide you with the knowledge to:
n Determine the potential of major market reform and the
impact it might have on your practice
n Identify options that can make you a market leader in this
time of extraordinary change
n Identify and discuss critical management issues of today’s
anesthesia practice
 Exhibitors

You come in search of Exhibit Hall hours

solutions. Sunday, March 20
4:30-6:00 pm
You’ll leave with knowledge about an array
of products and services to meet your needs. Monday, March 21
The MGMA 2011 AAA Conference Exhibit Hall is your 9:30-11:45 am
source for information about products and services to help 1:15-3:30 pm
your group practice succeed. Dedicate time during the
Tuesday, March 22
conference to visit the Exhibit Hall, find answers to your
challenges and build important relationships. What you 9:00 am-12:30 pm
learn from the product and service experts will enable you 1:45-3:30 pm
to make informed decisions about your practice’s current
Wednesday, March 23
and future needs.
Closed

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General information
Hotel and conference site
Baltimore Marriott Waterfront
700 Aliceanna St.
Baltimore, MD 21202
Phone: 410.385.3000
http://www.marriott.com/hotels/travel/bwiwf-baltimore-marriott-waterfront
Room rate: Standard guest rooms are $229 per night for single or
double occupancy, plus 13.5 percent to cover state and local taxes,
as well as occupancy tax (subject to change).
Please note: You must be a registered attendee to make your hotel
reservations. Upon booking your registration for the conference
you will receive a confirmation via e-mail with your hotel booking
instructions to receive the discounted group rate within 30 minutes.
If you do not receive your hotel booking information within this
allotted timeframe, please contact HYPERLINK “mailto:meetings@
mgma.com”meetings@mgma.com. Please make sure MGMA has
your valid e-mail address on file.
MGMA has reserved a block of rooms until Friday, February 25, 2011.
After this date, reservations at the group rate will be accepted on a
space-available basis only. Please note, if the room block fills prior
to the cut-off date, MGMA may or may not be able to procure more
rooms at the group rate.
Air transportation
MGMA recommends flying into the Baltimore/Washington
International Thurgood Marshall Airport (BWI) located approximately
25 minutes from the hotel. Taxi rates start at $30 from the airport to
the hotel property.
Program registration fee
The registration fee includes tuition, program education
materials, continental breakfasts, networking breaks, luncheons
and receptions. Please see the registration page for additional
information and pricing.
Register online at mgma.com. Registering online is easy and secure.
Your conference registration must be received or postmarked
by Friday, Feb. 18, 2011, to be eligible for the early registration
discounted pricing and to ensure that your name appears on the
conference attendee roster. Names of any conference registrants
received after this date (whether by phone, fax, mail or online) may
not appear on the final roster.
Within 30 minutes of MGMA confirming your conference
registration, you will receive your hotel booking information via
e-mail. You must be a registered attendee/participant to book hotel
reservations. Please make sure MGMA has a valid e-mail address
on file.
Please note, all registrations mailed and faxed in will be processed as
quickly as possible; however, please allow at least 10 business days
for processing mailed registrations and three business days for faxed
reservations. MGMA recommends booking your registration online
for the fastest service. Please contact meetings@mgma.com with
any questions regarding conference hotel reservations.
Attire
Business casual attire is appropriate for all conference functions,
including the receptions. Meeting room temperatures vary. We
recommend wearing layers and bringing a light sweater or jacket for
your comfort.
Faculty
MGMA reserves the right to change faculty or modify program
content.
18 Please use promotion code AAA11BR22 when registering from this brochure. Register at mgma.com or phone toll-free 877.275.6462, ext. 1888.
Note to those with special needs
We wish to take steps to ensure that no individual with a disability
is excluded, denied services, segregated or otherwise treated
differently than other individuals because of the absence of auxiliary
aids or services. If you need any auxiliary aids or services identified
in the Americans with Disabilities Act, call the MGMA Meetings and
Conferences Department toll-free at 877. 275.6462, ext. 1875, prior
to your arrival.
Conference cancellation policy
All conference registration cancellations must be received in
writing to the MGMA Service Center, 104 Inverness Terrace East,
Englewood, CO 80112-5306, or fax to 303.643.4439 no later than
Thursday, March 16, 2011, and are subject to a $150 processing fee.
NO REFUNDS OR CREDITS will be issued after Thursday, March 16,
2011. Cancellations by telephone will not be accepted. All hotel
cancellations must be made directly with the hotel. Your hotel
reservation confirmation will provide details on making changes or
canceling your lodging reservation.
If for any reason MGMA must cancel one of its programs or turn
you away due to limited attendance at the conference, your
registration fee will be refunded in full. However, you are responsible
for your own airline and hotel reservations. MGMA cannot be
held accountable for any cancellation charges caused by program
cancellation or attendance limitations.
Call the MGMA Service Center toll-free 877.ASK.MGMA (275.6462)
if you are going to send a substitute. If the substitute has a different
MGMA status, we will adjust the fee accordingly.
Continuing-education credit hours including ACMPE
ACMPE® credit
The American College of Medical Practice
Executives (ACMPE) is MGMA’s standard-
setting and certification body and promotes
the professional growth of leaders. By developing the Body of
Knowledge for Medical Practice Management, ACMPE provides a
central framework for MGMA resources. This program is approved to
receive a maximum of 15.25 credit hours as assigned by the ACMPE.
CME credit
The Medical Group Management Association (MGMA) is accredited
by the Accreditation Council for Continuing Medical Education
to sponsor continuing medical education (CME) for physicians.
MGMA takes responsibility for the content, quality and scientific
integrity of this CME activity. MGMA designates this CME activity
for a maximum of 15.5 credit hours in Category 1 of the Physician’s
Recognition Award of the American Medical Association.
CPE credit
MGMA designates this continuing professional education
(CPE) activity up to the maximum number of 18 contact
hours of credit in the Specialized Knowledge and
Applications Field of Study. MGMA is registered with the National
Association of State Boards of Accountability (NASBA) as a sponsor
of continuing professional education on the National Registry of CPE
Sponsors. State boards of accountancy have final authority on the
acceptance of individual courses for CPE credit. Complaints regarding
registered sponsors may be addressed to the National Registry of
CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, Tenn.
37219-2417. Web site: nasba.org. For more information regarding
administrative policies such as complaint and refund, please contact
MGMA toll-free 877.275.6462, ext. 1875.
 Register
MGMA 2011 Anesthesia Administration Assembly (AAA) Practice Management Conference Register early …
Meeting code: AAA11 seating is limited!
March 20-23, 2011

(Check here if this is a new address) MGMA member #

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Special note to the disabled: Please call MGMA’s Meetings and Conferences Department toll-free 877.275.6462, ext. 1875, prior to your arrival if you
have a special need and require accommodation to participate in this activity.

Registration Fees Postmarked on or before Feb. 18, 2011 Postmarked after Feb. 18, 2011

National MGMA member $685 $785

Affiliate $835 $935
Nonmember $895 $995

Preconference registration
Postmarked on or before Feb. 18, 2011 Postmarked after Feb. 18, 2011
Meeting code: AAAPR11
National MGMA member $205 $255
Affiliate $255 $305
Nonmember $275 $325

Members: Bring your team and take advantage of these special offers!
• Physicians attending with a member pay the member price
• When two or more colleagues from the same practice register, the second and subsquent team member(s) receives $100 off his/her registration fee.
Team must register via phone. Call MGMA toll-free 877.275.6462, ext. 1888. Team members are encouraged to register at the same time.

TOTAL DUE FOR REGISTRATION $

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with your check made payable to MGMA, Cardholder’s name

to the following lockbox address: Cardholder’s signature Date
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% Toll-free 877.ASK.MGMA (275.6462) and sponsors, please send an e-mail to meetings@mgma.com with “AAA 2011 no
third-party promotions” in the subject line.
Fax: 303.643.4439

Registration must be received on or before Friday, Feb. 18, 2011, to receive the early-registration discount. All registrations received after Friday, Feb.18, 2011, will be processed at the
standard fee category. Member rates are a privilege of MGMA membership. You must be a member at the time of registration.
We are not responsible for faxes not received. Cancellation of preregistration must be postmarked no later than Thursday, March 16, 2011, and is subject to a $150 processing fee. No
partial or full refund or credit will be made after this date or for failure to attend. See “Conference cancellation policy” in this brochure for the full policies regarding cancellations and
substitutions.

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 First-Class PRSRT
U.S. POSTAGE
PAID
DENVER, CO
104 Inverness Terrace East
PERMIT NO 1105
Englewood, CO 80112

MGMA 2011 Anesthesia Administration

Assembly (AAA) Practice
Management Conference
March 20-23, 2011
and
MGMA 2011 Pain Practice
Management Preconference
March 20, 2011

Baltimore Marriott Waterfront

Position your anesthesia/pain management practice

and your career to thrive in the new healthcare environment