Beruflich Dokumente
Kultur Dokumente
Introduction
Business relationships must be nurtured.
They will not flourish – or even simply continue to exist –
unless you spend time caring for them.
This Section identifies ways to cultivate existing relationships.
WORK PROJECTS
How do they seek information to use as the basis for maintaining sound
business relationships?
What information types do they seek, and why?
How can they use or have they used this information to foster and maintain
the business relationship?
What tips, techniques and strategies can they recommend to optimise
effective and mutually beneficial business relationships? What things do
they identify as being things not to do or not to say when seeking to nurture
business relationships?
What do they do or what have they done to honour business agreements?
What is their personal scope of authority for honouring business
agreements?
What advice can they suggest where action to honour a business
agreement falls outside your allocated scope of authority?
What examples can they provide of instances where there has been a need
to make adjustments to agreements with a business relationship context?
Who and what was involved? How was the issues addressed and resolved?
What factors were taken into account as part of this process?
How do they personally identify the business relationships they need to
nurture on an on-going basis? How do they nurture these relationships?
What do they say and do? When? Where?
ANSWER KEY