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BISHOPHEBERCOLLEGE (Autonomous),
Tiruchirappalli – 620 017
INTERNAL TEST – I (SET A – With Key)
I MBA Human Resource Management Course Code: P16MS209
Duration: 2 Hrs. Max.Marks:60.
SECTION - A (40x0.5=20 marks)
1. Grouping together of like machines in one department is in _______ layout. A.
product. B. process. C. group. D. parallel.
2. 18. Product layout is also called as ________ layout. A. line B. cellular. C. process. D.
functional.
3. Workshop, tools rooms and machine shop is included in which of the following
facilities?
A)Additional facilities B)Support facilities C)Employee utilities D)Production
facilities
4. A……..is a visual representation of a process showing the various steps.
A)Flow chart B)Histogram C)Pareto Analysis D)Check sheet
5. Which of the following quality control tools helps in pin-pointing the exact points at
which errors have crept in?
A)Flow chart B)Histogram C)Control Charts D)Check sheet
6. _________decides the tasks, milestones, and deliverables of the project.
A)Programmer B)Designer C)Project manager D)Business Analyst
7. __________________ involves understanding the scope and various processes in a
project cycle.
A)Project management B)Process management C)TQM D)Program management
8. ________________ helps in production management by developing an overall plan.
A) Aggregate planning B)Business plan C)Marketing plan D)Architectural plan
9. Aggregate planning is the primary responsibility of the _______________ department.
A) Accounting B)Finance C)Operations D)Human Resources
10. _______________ and _______________ are the two well-known methods of make or
buy decisions
A) Matching demand, level capacity b)Forecasting demand,matching demand
C)Dispatching, expediting D)Estimating,routing
11. A _____________ is something which is offered to customers to satisfy their needs or
wants. A. process. B. price. C. promotion. D. product
12. Production is the process by which raw materials and other inputs are converted in to
______________. A. finished product. B. services. C. satisfaction. D. loyalty
13. The function of _______________ involves the decision when, what,how, and why to
produce goods. A. production planning. B. production control. C. method analysis.
D. quality control.
14. The contribution of Taylor includes_________. A. economies in production. B.
quality control charts. C. scientific management. D. control charts.
15. Measurements taken at various points in the transformation process for control
purposes are called:
A. plans
B. directions
C. controls
D. feedback
16. Budgeting, analysis of investment proposals, and provision of funds are activities
associated with the _______ function.
A. operation
B. marketing
C. purchasing
D. finance
17. Manufacturing work sent to other countries is called:
A. downsized
B. outsourced
C. internationalization
D. vertical integration
18. Product design and process selection are examples of _______ decisions.
A. financial
B. tactical
C. system design
D. system operation
19. The responsibilities of the operations manager are:
A. planning, organizing, staffing, procuring, and reviewing
B. planning, organizing, staffing, directing, and controlling
C. forecasting, designing, planning, organizing, and controlling
D. forecasting, designing, operating, procuring, and reviewing
20. The process of comparing outputs to previously established standards to
determine if corrective action is needed is called:
A. planning
B. directing
C. controlling
D. budgeting
21. In a …………. Layout all machines or process of the same type are grouped
together. A) Fixed position B) Factory C) Process D) Product
22. Productivity can be improved by __________. A. increasing inputs while holding
outputs steady. B. decreasing outputs while holding inputs steady. C. increasing
inputs and outputs in the same proportion. D. decreasing inputs while holding
outputs steady.
23. In which type of production system the unit cost of production is low? A. Combined
production B. Continuous production. C. Intermittent production. D. Custom
production.
24. In intermittent manufacturing system the goods are produced for __________. A.
storing. B. processing. C. order. D. own consumption. ANSWER: C
25. Operational information is needed for
A)Day to day operations B)Meet government requirements
C)Long range planning D)Short range planning
26. Decision support systems are used by
A)Line managers. B)Top-level managers. C)Middle level managers.
D)System users
27. Decision support systems are essential for
A)Day–to-day operation of an organization.
B)Providing statutory information.
C)Top level strategic decision making.
D)Ensuring that organizations are profitable.
28. Decision support systems are used for
A)Management decision making B)Providing tactical information to management
C)Providing strategic information to management
D)Better operation of an organization
29. In the product life cycle what is the correct order of the main phases?
A) Maturity, Growth, Saturation, Decline
B) Growth, Maturity, Saturation, Decline
C) Growth, Saturation, Growth, Decline
D) Maturity, Saturation, Growth, Decline
30. Which of the following is the correct cycle for the implementation of a Six Sigma
quality improvement programme?
A) Design, Monitor, Analyse, Control, Improve
B) Define, Measure, Analyse, Improve, Control
C) Design, Measure, Control, Improve, Analyse
D) Define, Measure, Improve, Analyse, Control
SECTION - B (4X5=20Marks)
Answer all the questions:
41) (a) Elaborate the importance of production function.
Or
(b) Differentiate between manufacturing and service system.
44) (a) List and explain pure and mixed strategies of aggregate planning.
Or
(b) Discuss the overview of JIT with suitable example.
SECTION - C (2X10=20Marks)
Answer any two questions:
46) Explain the determinants of demand, demand patterns and measurement of demand
forecast error in detail.
47) Describe in detail the steps in selection of location models and also discuss the types of
facility layout.