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This person will work closely with Distribution, Sales, Purchasing, Commodity Management, Quality Assurance
group, when applicable.
In this role the CQE will provide detailed product inspection (level II) as mandated by corporate procedures and
checklists to validate/verify product authenticity, markings, condition and offer documented, factual information
for Sales and/or Commodity Management to determine disposition when applicable
DUTIES / ACTIVITIES:
Investigate and inspect discrepant product from Purchase Orders, Sales orders, and Customer Returns
(product ranges from Semiconductor, capacitors and passive type parts)
o Inspect product under magnification to validate product markings, condition, and authenticity.
o Research various websites or paid subscriptions to databases to find and read product
datasheets.
o Take photos to send with documented information as evidence and store, when applicable
o Take physical measurements of product to ensure authenticity, when applicable
o Contact manufacture’s via phone or email when applicable to validate part information
o Perform marking permanency test as required
o Confirm RoHS/Lead Free compliance via part markings, date codes, etc.
o Confirms product Moisture Sensitivity level (MSL) when applicable
o Attends to customer issues, provides rootcause analysis and corrective/preventive actions.
Investigate product questions from Global Trade
o Cross reference part #’s to find alternative solutions to customer needs
o Confirm RoHS/Lead Free compliance via part markings, date codes, etc.
o Field general questions relating to part markings, meanings, etc.
Populate and maintain Converge internal Databases
o Add information to the Date Code ID Log, Product Alert List, Counterfeit List, MSL Rating List,
etc as product is investigated or if info is not available during initial inspection.
Assists the Quality Assurance Dept
o Performing out of box audits to ensure the distribution team is inspecting and packing orders
properly.
o Provides technical guidance and testing for Corrective & Preventative Actions
Ability to travel on behalf of Converge as required and adheres to the specified travel policy.
Performs miscellaneous duties as assigned.
RELATIONSHIPS:
Internal Contacts: Works with management and non-managers throughout the organization.
SUPERVISION:
None
The duties listed in this job description are intended only as illustrations of the various types of work that
may be performed. The omission of specific statements of duties does not exclude them from the
position if the work is similar, related, or a logical assignment to the position.