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Customer Corner
You
are Customer Corner Rules SB & CD Rules
here

SB & CD Rules

7. Collection of Cheques, Warrants, etc. :

Cheques, Dividend Warrants, Interest Warrants, etc., in favour of a third party will not be
accepted for credit of a Savings Bank Account.

The facility of collection of cheque/any other instrument deposited in the account will be at the
 discretion of the bank and the Bank will not be held liable for any loss/delay beyond its control
for realisation of the same. Bank will have liberty to appoint agents/couriers of its choice for
collection of cheques/any other instrument. Any loss/damage that may be incurred/sustained by
the Bank and/or its agent/courier while making collection of the cheques/or any other
instrument will be solely at the risk of depositor/s who would be called upon to make good the
same immediately.

8. Pass Book :

a. A pass book will be supplied to the depositor indicating the number of the depositor's account
and his name. Deposits in Savings Bank Account may be accepted without production of the
pass book if the number and name of the account are clearly written on the paying-in-slip. No
money can ordinarily be withdrawn by withdrawal forms from an account without production of
the pass book.
b. The pass book of the account should be sent to the Bank from time to time for being written up-
to-date, particularly in the case of accounts operated upon by cheques. Depositors should
carefully examine their pass book before leaving the Bank and ascertain that entries are correct.
They should also be careful to keep their pass books in their own possession. The Bank will not
be responsible for any loss caused to the depositor, if an unauthorised person obtains possession
of the pass book.
c. The Bank will not be responsible or accountable for any sum claimed to have been deposited
which is not acknowledged in the pass book under the initials of an authorised official of the
Bank.
d. Entries will be made by the Bank in the pass book in respect of amounts of cheques, etc.,
deposited in the account and initialled by an official of the Bank in the pass book. Such amounts
are, however, not available for withdrawal until the cheques, etc., are realised.

9. Loss of Pass Book:

a. No charge will be made for the pass book supplied in the first instance to the depositor at the
time of opening the account or any pass book issued to him in continuation of the original pass
book.
b. If a pass book be spoiled, mutilated or lost, the Bank may issue a duplicate pass book on
payment of a charge by the depositor. The charge may be waived at the discretion of the Bank
in cases where it is proved to the Bank's satisfaction that the depositor had no control over the
circumstances leading to the Pass Book being spoiled, mutilated or lost.
c. Loss of the Pass Book should be reported to the bank immediately. The depositor/s will be
required to sign a suitable letter of indemnity for issue of a duplicate pass book where the pass
book has been reported to be lost.
d. If a statement of past entries is required, the Bank will make an appropriate charge for labour
 involved in preparing it.
e. Facility of issuance of Duplicate Pass Books at the discretion of Branch Manager may be
extended to Saving Bank accounts with cheque book facility only and not to be made applicable
to accounts operated by withdrawal slips.

10. Withdrawals:

a. A depositor is allowed withdrawal of money from his account by forms of withdrawal or by

cheques.
b. A depositor cannot withdraw by withdrawal forms a sum smaller than Rs. 1/- or any sum which
is not a multiple of Re.1/- unless it be to close the account.
c. When a depositor wishes to withdraw from his account by withdrawal forms he must present his
pass book personally or by duly authorised agent at the Bank with an order for withdrawal on
the form prescribed by the bank for the purpose, signed by himself and showing the amount
which he wishes to withdraw. In the case of joint account the withdrawal forms should be
signed in accordance with the instructions given at the time of opening of the account.
d. If the depositor is unable to write he must attend personally and affix his thumb impression to
the order, to be attested by the signature of the approved witness who knows the depositor and
is known to the Bank. If a photograph is lodged with the Bank by an illiterate depositor, he need
not have his thumb impression attested every time he withdraws money. It will suffice if he
affixes his thumb impression in the presence of an official of the Bank. An illiterate depositor
may operate an account by means of a cheque provided that his thumb impression on every
cheque is authenticated by the Bank's official.
e.
i. Withdrawals may be made by cheques where allowed by the Bank. The Bank reserves the right
to refuse payment of a cheque drawn for amount smaller than Rs. 5/-.
ii. Cheques must be drawn on the printed forms provided by the Bank, the Bank reserves the right
to refuse payment of cheques drawn otherwise.
f. Cheque Books will be issued only to good depositors who maintain a minimum balance of Rs.
500/- and Rs.1,000/- for account of individual/s and others respectively. The Bank reserves the
right to withdraw the cheque book facility if a minimum balance of Rs. 500/- Rs. 1,000 is not
maintained or for any other reason whatsoever, either with or without prior intimation.
g. Applications for cheque book must be made by the depositor in writing on the Bank's cheque
book requisition form. It is particularly important that the printed requisition form inserted in
the cheque book must be used when a new cheque book is required. The requisition form should
be signed in accordance with the mode of operation of the account as specified at the time of
opening the Account. Alternatively, cheque Book request can also be made through Internet
Banking or through SMS.
h. Accounts in which cheque books are issued will be drawn upon only by means of cheques.
However, withdrawals may be allowed by means of withdrawal forms in accounts in which the
cheque book facility is withdrawn or at the discretion of the Bank.
i. The attention of the depositor is particularly drawn to the notice on the front cover of the cheque
book, regarding the drawing of cheques and the safe custody of cheque books.
j. Cheques/withdrawal forms must not be post dated.
k. Cheques/withdrawal forms must be drawn in such a way as to prevent unauthorised alteration or
additions after issue.
l. All alterations made in the writing of a cheque/withdrawal form must be authenticated by the
drawer's specimen signature, otherwise the cheque/withdrawal form will not be paid.
m. The amount of the cheque/withdrawal form must be stated in words and figures. Writing should
be clear and distinct.
n. The Bank will be entitled to refuse payment of a cheque/withdrawal form on which the
signature(s) does not exactly correspond with that on record at the Bank.
o. It is desirable that in the case of a Savings Bank Account standing in the names of two or more
persons, the full title of the account should appear on the top of the cheque drawn on the
account. A rubber stamp may be used for this purpose; such stamp (or writing) of the full title of
the account would be in addition to the usual signature or signatures.
p. Cheques/withdrawal forms should not be issued before the necessary funds have been credited
to the relative account and are actually available for withdrawal. If cheques/withdrawal forms
are presented when there are insufficient funds to meet them, payment will be refused and the
cheques/withdrawal forms returned as Savings Bank Account should not be overdrawn.
Disregard of this rule will entail summary closing of the account.
q. The account number must be written on all cheques/withdrawal forms at the place provided for
the purpose. Should any cheque/withdrawal forms be drawn without the account number being
mentioned thereon the Bank shall be entitled to refuse payment of the cheque/withdrawal form.
r. The bank will register instructions from the drawer of a cheque/withdrawal form to stop
payment of it, but cannot undertake any responsibility in case such instructions are over looked
for any reason or cause whatsoever and howsoever arising.

11. Transfer to Other Deposit Account:

The Bank would accept instructions from depositor to transfer amounts from their Savings Bank
Account to other types of deposit account such as Short Deposits, Fixed Deposits, Monthly
Income Certificates, Recurring Deposits, Double Benefit Deposits, etc. Such instructions should
normally be accompanied by cheques/withdrawal forms drawn on the depositor's account
together with completed opening forms/cards in respect of the deposit accounts proposed to be
opened. Transfer to such deposit accounts would be subjected to minimum amounts prescribed
and Bank's rules relating to such accounts prevailing from time to time.
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