ALAC Retail Audit

Assignment No: 1655270024

April 2018
Store ID #/GBW ID: 279542 / 104700268

ALKOSTO PEREIRA
AV DE LAS AMERICAS 46 03
66001 PEREIRA, RISARALDA, COLOMBIA

This time Year to date Our ranking Improvement*

75.5% 76.6% 283 / 368 -2.2

*This Period vs Last Period - Difference

Your Trend

Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16 Q1'17 Q2'17 Q3'17 Q4'17 Q1'18 Q3'18
85.0 85.0 52.6 73.7 26.3 63.2 57.1 33.3 70.4 48.1 77.8 75.5

Score Summary
Actual Points /
This time % Year to date %
Potential Points

Product Displays 33.3 5 / 15 66.7

iPad Demo Units 85.7 30 / 35 71.4
Mac Demo Units 100.0 30 / 30 100.0
iPhone Demo Units 71.4 25 / 35 64.3
Non-Apple Products/Materials 66.7 10 / 15 83.3
Apple Watch 55.6 5/9 71.4
TOTAL 75.5 105 / 139 76.6

GAPbuster Worldwide © 2018

1655270024 1 / 15
Assignment No: 1655270024

Audit Evaluation Details

Store Type: TIER 1 Time at start of Audit: 09:20

Month / Period of Audit: Q3'18 Time at end of Audit: 10:05

Date of Audit: 29/04/2018

Actual
Points /
Y/N/NA Audit Standard
Potential
Points

Product Compliance
Did the site manager/site representative allow you
Yes
to undertake the audit today?

Product Displays 5 / 15
Non-scoring question for information purposes only.

The auditor is to note how Mac, iPad, iPhone

products are displayed in this store. (If the store
only displays one of these 3 products, then the
observation is to be made against just that one
product.)

If the auditor is not able to locate any displays for

Mac or iPad or iPhone, then they are to actively ask
a member of staff to confirm:
where the display is located, or
that the store no longer stocks these products

If option j) is selected, the auditor is to record what

the staff member advised.

1. How are Mac/iPad/iPhone products displayed in Option d) Mobility fixture - Applicable to Mexico
this store? only:
This display is only applicable to Apple shop 2.0 with
g) White + the grey metal brand wall that has no TV screen.
Example can be found in the Auditor Training
Manual.

Logic:
Options a)-i) are multi pick options. Option i) is
a single pick option and cannot be selected in
conjunction with any other option.

Option d) is applicable to Mexico only.

Option h) and i) are not applicable.

Photo image upload required for all audit

evaluations for responses of a)-i) – capturing the
product displays.

Multipick: Default to blank if Q0 = No

g) White +

1655270024 2 / 15

2. Auditor to take at least 5 store photos of the
consumer electronics area where Apple products
are displayed.
2a a) Photo 1 (from front centre)
2b b) Photo 2 (from front left diagonally into the
store)
2c c) Photo 3 (from front right diagonally into the
store)
2d d) Photo 4 (from back left diagonally into the
store)
2e e) Photo 5 (from back right diagonally into the
store)
3. How many tables does the Apple Shop/Inline/
Gondola/White/White +/White Carrier consist of?
4. Is there a clear space of at least 1 metre for
all walkways around the Apple Shop / Inline /
Gondola/White/White +/White Carrier?
1655270024
Auditor to take at least 5 store photos of the
consumer electronics area where Apple products
are displayed. These include the whole view of
the area (with left and right), plus the area around
the Apple area (front left into centre, front right into
centre, back left into centre, back right into centre).
Non-scoring question for information purposes
only.
The auditor is to note how many tables are present
in the Apple Shop/Inline/Gondola/White/White +/
2
White Carrier area.
Logic:
Default to a) 0 if Q0 = No and QA1 = j)
Q3 can not be a) 0 if Q1 a) to i) is selected.
For Yes, there must be a clear space of at least
1 metre in all walkways around the store. Space
No 0/5 greater than 1 metre are OK.
Photo image upload required for responses of “No”.
3 / 15
 Y/N: Default to No if Q0 = No or QA1 = j)

Non-scoring question for information purposes

only.

For Yes, the Apple products in the White Carrier

area must be clearly visible and easily accessible
for customers. For Yes, the products must be in
a prominent and easily visible location (e.g. on a
5. Are the Apple products clearly visible and easily
Yes main aisle, visually “leading” within the product
accessible within the store?
category, and not placed in a corner or discreet
location behind other fixtures, etc.) and must be
easily accessible for customers (e.g. available to
“touch and try”, not locked within glass cabinet, etc.).

Logic:
Y/N: Default to No if Q0 = No or QA1 = b)
The auditor is to check if the area is in good
condition and free from damage.

Photo image upload required for responses of “No”.

6. Is the Apple Shop/Inline/Gondola/White/White
0/5
+ /White Carrier area: Logic:
Y/N: Default to No if Q0 = No or QA1 = j)
Scoring Logic:
5 points if both option a) and b) are Yes.
0 points if either a) or b) is No.
6a. Clean?

No

6b. In good condition and free from damage? Yes

Non-scoring question for information purposes only.

Observation to be made Outside the Apple Shop /

Inline / Gondola / White/White +/White Carrier
area.
7. Outside the Apple Shop/Inline/Gondola/White/
Refers to specific product displays or exhibitions
White +/White Carrier area, were there any
specifically designed to promote a non-Apple
branded displays/exhibitions of non-Apple branded
branded product. May relate to any product, e.g.
products? Yes
tablet, PC, laptop, etc.
Explain Yes:
Photo image upload required for response of “Yes”
c) Samsung
for each picklist item selected to show what non-
Apple tablets/PCs/laptops were displayed with a
specific promotion/exhibition.

Logic:
Y/N: Default to No if Q0 = No or QA1 = j)
c) Samsung

1655270024 4 / 15

8. Are Price acrylics positioned correctly on the
table displaying only a price sign in the acrylic?
9 Does the product graphic properly align on the
brandwall and the back light is well lit?
9.2 Are products (including pegs) displayed in the
shelves tidy and have no missing gaps?
iPad Demo Units
10. How many iPad demo units are displayed in
the Apple Shop?
10.1 Are all iPad demo units available and
displayed correctly (no missing gaps)?
10.2 Does the store display iPad Pro?
1655270024
The auditor is to check if the price acrylics has only
1 price ticket on it. Answer as “NO” if they have
more acrylics with price displayed and their own
acrylic displaying a non-approved image/detail.
Yes 5/5 Logic:
Y/N: Default to No if Q0 = No, or QA1 = j)
Photo image upload required for responses of “No”
to show the incorrect position and additional price
acrylics.
Auditor to assess the product graphic, whether it is
properly aligned on the brandwall and the back light
is well lit.
Question only applicable for store have Apple Shop
2.0 fixture
N/A
Logic:
Default to N/A if [Q0 = No] OR [QA1 picklist a) is not
selected]
Photo image upload required for responses of “No”
to show incorrect alignment of graphic or back light
is not well lit.
Auditor to assess the tidiness and missing gaps on
products displayed in the shelves of wall accessory
case.
Question only applicable for store have Apple Shop
2.0 fixture.
N/A
Logic:
Default to NA if [Q0 = No] OR [QA1 picklist a) is not
selected]
Photo image upload required for response of “No”.
30 / 35
Non-scoring question for information purposes only.
The auditor is to count the total number of iPad
2
demo units on display.
Numeric: Default to Zero if Q0 = No or QA1 = j)
The auditor is to check if all the iPad demo units are
on display and free from any gaps.
Photo image upload required for responses of “No”.
Logic:
Yes 5/5
Y/N/NA: Default to No if Q0 = No
Y/N/NA: Default to NA if QA1) = j) and QA10 = 0
(zero)
Number: Default to 0 if Q0 = No, QA10= 0 (zero) or
QA1 = j)
Yes Auditor is to check if the store display iPad Pro.
5 / 15
 Logic:
Default to N/A if [Q0 = No] OR [QA10 = 0]
Auditor to assess if the store displays Apple pencil
on pencil tray.

Question only applicable for store have Apple Shop

10.3 Does the store display Apple Pencil on pencil 2.0 fixture
N/A
tray?
Scoring Logic:
1 point for Yes
Zero points for No
0/0 point for N/A
Auditor to assess if the Apple Pencil in working
condition, both charged and paired with iPad Pro.
Auditor can assess this by trying to use the Apple
Pencil on iPad Pro, by open “Notes” app and trying
to write a word.
Question only applicable for stores that have Apple
Shop 2.0 fixture.
10.3.1 Is the Apple Pencil in working condition? N/A
Scoring Logic:
3 point for Yes
Zero points for No
0/0 points for N/A

Photo image upload required for responses of “No”.

Auditor to assess if the store displays iPad Pro
smart keyboard with keyboard security attached.

Question only applicable for store have Apple Shop

2.0 White & White + fixture

Scoring Logic:
point for Yes
Zero points for No
10.4 Does the store display iPad Pro smart 0/0 point for N/A
N/A
keyboard with keyboard security attached?
Logic:
Default to N/A if [QA1 picklist a or f or g) is not
selected] OR [Q0 = No]

11. Was the screen of the iPad demo unit on
display:
b) Some fingerprints visible
If a) or b) selected, to how many units does this
apply?
2 0/5
Extra Logic:
Default to N/A for White stores in Brazil.
Default to N/A for White, WhiteDefault to N/A for
White, White Plus stores in Chile. Plus stores in
Chile.
The auditor is to assess the cleanliness of the
screen for the iPad on display.
Photo image upload required for QA11 a) to c).
Logic:
Default to d) if Q0 = No, or QA1 = j), or QA10 = 0
(zero)

Scoring Logic:
0 point if options a) or b) is selected and Number>1
5 points if options a) or b) is selected and Number=0
or 1
5 points if option c) is selected.
0/0 point for option d).

For Yes, the iPad demo unit(s) must be working/

12. Are the iPad demo units working/functional? Yes 5/5 functional

1655270024 6 / 15
 Auditor to observe how many units of iPads are not
working.

Photo image upload required for responses of “No”.

Logic:
Y/N: Default to No if Q0 = No, QA10 = 0 (zero) or
QA1 = j)
Number: Default to 0 if Q0 = No, QA10 = 0 (zero) or
QA1 = j)
The auditor is to check each iPad demo unit (where
possible, without interrupting customers) to confirm
that they are connected to the internet. For Yes, the
auditor must be able to open www.apple.com within
15 seconds.
13. Are the iPad demo units connected to the
Yes 10 / 10 Photo image upload required for responses of “No”.
internet?
Logic:
Y/N: Default to No if Q0 = No, QA10 = 0 (zero) or
QA1 = j)
Number: Default to 0 if Q0 = No, QA10 = 0 (zero) or
QA1 = j)
The auditor is to check each iPad demo unit (where
possible, without interrupting customers) to confirm
that they are set up with functional demo content.

The auditor is to refer to their training materials for

details on what this looks like and how it can be
14. Do all iPads on display contain functional
Yes 10 / 10 observed.
demo content?
Logic:
Y/N: Default to No if Q0 = No, QA10= 0 (zero) or
QA1 = j)
Number: Default to 0 if Q0 = No, or QA10 = 0 (zero)
or QA1 = j)
The auditor is to check if the risers where the iPads
sit are clear, clean and in good condition.

Photo image upload required for responses of “No”.

Logic:
15. Excluding White/White+ fixture, are the white
Y/N/NA: Default to No if Q0 = No, QA10 = 0 (zero)
risers on which the iPad are sitting:
or QA1 = j)
Y/N/NA: Default to NA if QA1) = option f) and/or g)

Scoring Logic:
5 points for all option a)-c) are Yes.
0 points for either a), b) or c) is No.
15a. Clear/transparent? N/A
15b. Clean? N/A
15c. Free from damage? N/A

Mac Demo Units 30 / 30

Non-scoring question for information purposes only.

The auditor is to count the total number of Mac

demo units on display.
16. Excluding White fixture, how many Mac demo
6
units are displayed in the Apple Shop?
Logic:
Numeric: Default to Zero if Q0 = No or QA1 = j)
This question is not applicable if QA1) = option f)
ONLY (single pick)

1655270024 7 / 15
 The auditor is to check if all the Mac demos are on
display and free from any gaps.

Photo image upload required for responses of “No”.

17. Excluding White fixture, are all demo Macs Logic:

available and displayed correctly (no missing Yes 5/5 Y/N/NA: Default to No if Q0 = No, QA16 = 0 (zero)
gaps)? or QA1 = j)
Y/N/NA: Default to NA if QA1) = option f) ONLY
(single pick)

Number: Default to 0 if Q0 = No, QA16= 0 (zero) or

QA1 = j)
The auditor is to assess the cleanliness of the
screen for the Mac on display.
18. Excluding White fixture, was the screen of the
Photo image upload required for QA18 a) to c).
Mac demo unit on display:
Logic:
c) Clear of fingerprints
Default to d) if Q0 = No, QA16= 0 (zero) or QA1 = j)
Default to option d) if QA1) = option f) ONLY (single
5/5
pick)

Scoring Logic:
0 point if options a) or b) is selected and Number>1
5 points if options a) or b) is selected and Number=0
or 1
5 points if option c) is selected.
0/0 point for option d).
For Yes, the Mac demo unit(s) must be working/
functional.
Auditor to observe how many units of Mac that are
not working.

Photo image upload required for responses of “No”.

Logic:
19. Excluding White fixture, are the Mac demo
Yes 5/5 Y/N/NA: Default to No if Q0 = No, QA16 = 0 (zero)
units working/functional?
or QA1 = j)
Number: Default to 0 if Q0 = No, QA16 = 0 (zero) or
QA1 = j)
Y/N/NA: Default to NA if QA1) = option f) ONLY
(single pick)

Scoring Logic:
0/0 point for NA.
The auditor is to check each Mac demo unit (where
possible, without interrupting customers) to confirm
that they are set up with the correct version of demo
content.

The auditor is to refer to their training materials for

details on what this looks like and how it can be
observed.
20. Excluding White fixture, do all Macs on display
Yes 10 / 10
contain functional demo content?
Logic:
Y/N/NA: Default to No if Q0 = No, QA16 = 0 (zero)
or QA1 = j)
Y/N/NA: Default to NA if QA1) = option f) ONLY
(single pick)

Number: Default to 0 if Q0 = No, QA16 = 0 (zero) or

QA1 = j)
21. Excluding White fixture, are the Mac demo The auditor is to check each Mac demo unit (where
units set up with functional demo content and Yes 5/5 possible, without interrupting customers) to confirm
showing the standard MacOS background? that they are set up with functional demo content

1655270024 8 / 15
 and showing the standard MacOS background, ie.
not a photo/colour/offer/etc.

The auditor is to refer to their training materials for

details on what this looks like and how it can be
observed.

Logic:
Y/N/NA: Default to No if Q0 = No, QA16 = 0 (zero)
or QA1 = j)
Y/N/NA: Default to NA if QA1) = option f) ONLY
(single pick)

Number: Default to 0 if Q0 = No, QA16 = 0 (zero) or

QA1 = j)

Photo image upload required for responses of “No”

to show what background was displayed.

iPhone Demo Units 25 / 35

Non-scoring question for information purposes only.

22. How many iPhone demo units are displayed in The auditor is to count the total number of iPhone
6
the Apple Shop/White/White+? demo units on display.

Numeric: Default to Zero if Q0 = No or QA1 = j)

The auditor is to check if all the iPhone demo units
are on display and free from any gaps.

Photo image upload required for responses of “No”.

22.1 Are all iPhone demo units available and Logic:

Yes 5/5
displayed correctly (no missing gaps)? Y/N/NA: Default to No if Q0 = No
Y/N/NA: Default to NA if QA1) = b) and QA22 = 0
(zero)

Number: Default to 0 if Q0 = No, QA22= 0 (zero) or

QA1 = b)
22.2 Was the screen of the iPhone demo unit on The auditor is to assess the cleanliness of the
display: screen for the iPhone on display.

b) Some fingerprints visible Photo image upload required for QA11 a) to c).

If a) or b) selected, to how many units does this Logic:

apply? Default to d) if Q0 = No, or QA1 = j), or QA22 = 0
1 5/5 (zero)

Scoring Logic:
0 point if options a) or b) is selected and Number>1
5 points if options a) or b) is selected and Number=0
or 1
5 points if option c) is selected.
0/0 point for option d).
For Yes, the iPhone demo unit(s) must be working/
functional.
Auditor to observe how many units of iPhone are not
working.

Photo image upload required for responses of “No”.

22.3 Are the iPhone demo units working/
Yes 5/5
functional?
Logic:
Default to No if Q0 = No Default to NA if QA22 = 0
(zero) or QA1 = j)

Number: Default to 0 if Q0 = No, QA22 = 0 (zero) or

QA1 = j)

1655270024 9 / 15
22.4 Are the iPhone demo units connected to the
internet?
Explain No, how many iPhone are not
connected to the internet?
2
23. Do all iPhone on display contain functional
demo content?
Non-Apple Products/Materials
24. Apple Shop space free from any non-Apple
communication displays?
Explain No, what was displayed?
(Select all that Apply:)
a) Promotional signs
a) Promotional signs
25. Within the Apple Shop / Inline / Gondola /
White/White +/White Carrier area, are the
tables free from any non-Apple products being
displayed?
1655270024
The auditor is to check each iPhone demo unit
(where possible, without interrupting customers)
to confirm that they are connected to the internet.
For Yes, the auditor must be able to open
www.apple.com within 15 seconds.
Photo image upload required for responses of “No”.
No 0 / 10
Logic:
Default to No if Q0 = No
Default to NA if QA22 = 0 (zero) or QA1 = j)
Number: Default to 0 if Q0 = No, QA22 = 0 (zero) or
QA1 = j)
The auditor is to check each iPhone demo unit
(where possible, without interrupting customers) to
confirm that they are set up with functional demo
content.
The auditor is to refer to their training materials for
details on what this looks like and how it can be
observed.
Yes 10 / 10
Photo image upload required for responses of “No”.
Logic:
Default to No if Q0 = No
Default to NA if QA22 = 0 (zero) or QA1 = j)
Number: Default to 0 if Q0 = No, QA22 = 0 (zero) or
QA1 = j)
10 / 15
Refers to any communication displays such as
flyers, stickers, signage, pricing/tickets, acryllics, etc.
Answer Yes only if the Apple Shop space is free
from any materials that are non-Apple branded (ie.
that communicate about other products brands or
manufacturers).
No 0/5
Photo image upload required for response of “No” to
show what non-Apple communication material was
displayed.
Logic:
Y/N: Default to No if Q0 = No or QA1 = j)
For Yes, excluding Beats headphones, the tables
in the Apple Shop must NOT have any non-Apple
products displayed. Products may include any
non-Apple tablets/PCs/laptops, printers, speakers,
accessories, etc. that belong to any other brand, not
Yes 10 / 10 Apple.
Note – Beats headphones are acceptable as the
only non-Apple branded product present – no
penalty if the only non-Apple branded product
present is Beats headphones.
10 / 15

26. Are there any special offers/promotions or
finance deals advertised in the Apple Shop space?
Apple TV
27. Does the store display the Apple TV product?
28. If an Apple TV is displayed, does it meet the
following display conditions?
28a. Connected to a flat screen TV (minimum 32”)
28b. Working internet connection
1655270024
Products branded as “Apple” are OK for Yes.
Photo image upload required for response of “No”
for each picklist item selected to show what non-
Apple product was displayed.
Logic:
Y/N: Default to No if Q0 = No or QA1 = j)
Multipick: Default to blank if Q0 = No, default to
blank if QA1 = j).
Non-scoring question for information purposes only.
Any materials or displays that advertise or promote
any special offers, promotions or finance deals
is sufficient for a response of “Yes”. May include
posters, flyers, digital displays, etc.
Yes
Photo image upload required for response of “Yes”
to show what special offers/promotions or finance
deals were displayed.
Logic:
Y/N: Default to No if Q0 = No or QA1 = j)
Auditor to answer Yes if the store displays the Apple
TV.
Question only applicable for store have Apple Shop
2.0 fixture
Scoring Logic:
5 point for Yes
N/A Zero points for No
0/0 point for N/A
Logic:
Default to N/A if [QA1 picklist a) is not selected] OR
[Q0 = No]
Photo image upload required for response of “Yes”
showing the Apple TV product.
Logic:
Default to N/A on option a) to f) if Q27 = No or N/A
Scoring Logic:
1 point for each of option a), b) and c)
2 points for each of option d), and e)
0 points for options f) and g)
Photo image upload and display required for a
response of “No” for all of a) - f).
The auditor is to check that the Apple TV meets all
of the stated conditions:
Connected to a flat screen TV: This will be a non-
N/A
Apple branded TV set and this is OK.
Working internet connection: Navigate through
the menu on screen to the iTunes movie list. Click
to play a movie. If it plays, this shows that the Apple
N/A TV is connected to the internet. It is not a working
internet connection if the internet connection
appears to be extremely slow (Apple TV content
doesn’t load).
11 / 15
 Apple TV features sign: Browse around Apple TV
28c. Apple TV Features sign is displayed N/A display area if the store display Apple TV features
sign.
Demo content: Navigate through the menu if there
28d. Demo content N/A
are Apps, Photos, Movies, Games in the menus.
Loop running: Loop would runs on standby mode
28e. Loop running N/A where it would display Apple TV loop content, this
include Apps, Photos, Movies, Games loops.
Interactive games experience: Browse around
Apple TV display area if the store provides
28f. Interactive games experience N/A
interactive games experience. This would have
Third-Party Controllers and Remote Control.

Apple Watch 5/9

29. Does the following Apple Watch present in the Non-scoring question for information purposes only
store: to determine relevance of Apple Watch questions.
29a. Apple Watch demo units

Photo image upload required for each responses of

Yes
“Yes”

Photo image upload required for each responses of

29b. Apple Watch interactive demo devices No
“Yes”
Photo image upload required for each responses of
29c. Apple Watch Try-On case No
“Yes”
29.1 Does the store have Apple Watch Display
tables (Vitrine Table) install? If so, how many?
Auditor to assess and count how many Apple Watch
N/A Display tables (Vitrine Table) are displayed in the
store, either in 2.4m or 3m size.
29.1a) 2.4m table: 0m
29.1b) 3m table: 0m
Auditor to count Apple Watch units in Display Table
case if it has:

● For 2.4m table: At least 18 units of Apple Watch

● For 3m table: At least 22 units of Apple Watch
29.2 Does the Display Table glass case displaying
Scoring logic:
at least:
5 points for Yes
N/A 0 points for No
● For 2.4 m table: At least 18 units of Apple
0/0 points for NA
Watch
● For 3m table: at least 22 units of Apple Watch
Logic:
If Q29.1 option a) and b) equal to 0, then Q29.2
default to N/A.

Photo image upload and display required for

response of “No”
Auditor to observe if all 4 sides of the Apple Watch
Display Table glass case are lit up.

Scoring logic:
5 points for Yes
29.3 Are all 4 lighting strips bordering the glass N/A 0 points for No
case lit up?
0/0 points for NA

Logic:
If Q29.1 option a) and b) equal to 0, then Q29.3
default to N/A.

1655270024 12 / 15
 Photo image upload and display required for
response of “No”
Auditor to observe if all empty positions inside the
Apple Watch Display Table glass case are filled with
gold plugs

Scoring logic:
2 points for Yes
0 points for No
29.4 Are all empty positions inside the glass case
N/A 0/0 points for NA
filled with gold plugs?
Logic:
If Q29.1 option a) and b) equal to 0, then Q29.4
default to N/A.

Photo image upload and display required for

response of “No”
Auditor to observe condition of wood surface where
watches reside under the glass on the Display
Table. Wood surface should be clean with free of
dust, dirt or marks.

Scoring logic:
2 point for Yes
29.5 Is the Display Table wood surface (where 0 points for No
N/A
watches are displayed) free of dust, dirt or marks? 0/0 points for NA

Logic:
If Q29.1 option a) and b) equal to 0, then Q29.5
default to N/A.

Photo image upload and display required for

response of “No”
Auditor to assess items on display table if there is
any additional materials/items other than permitted
items.

Scoring logic:
2 points for Yes
0 points for No
29.6 Is the Display Table free from any additional 0/0 points for NA
N/A
materials/items other than permitted items?
Logic:
If Q29.1 option a) and b) equal to 0, then Q29.6
default to N/A.

Photo image upload and display required for

response of “No” with “Explain No” option a), b) ,c)
or d) selected.
Auditor to look at all the watch faces and bands in
Vitrine table (inside the glass case)/White tables/
30. [F35.] Are all watch faces and bands of Apple Inline table to determine if they are clean: no
Watch demo units free of fingerprints and smudge fingerprints or smudges on them.
marks?
If there is any difficulty to determine because there
b) No are too many customers around the demo units,
please do not assess and you may respond as c)
0/2 Cannot Assess

Logic:
Picklist: Default to d) if Q0 = No

Scoring logic:
2 points for option a)
0 point for option b)
0/0 points for option c) or d)

1655270024 13 / 15

31. Are all Apple Watch demo units displaying
content?
32. Does the store display the new Apple Watch
tray ?
33. Does the wing wall display the accessories in
the latest configuration?
34. Does the wing wall display the latest graphic?
35. Did the store have the Apple Watch Collection
displayed?
Additional Remarks/
Observations
36. Are there any additional observations or
feedback that you would like to advise?
1655270024
Logic:
If Q29 a)= NO, then Q30 default to picklist d)
Photo image upload and display required for
response of option b) selected
Auditor to observe Apple Watch demo units in
Vitrine table (inside table glass case) / White
tables/Inline table to determine if each is displaying
content. This may require auditor to circle the table
1 or 2 times as the watch content cycles and goes
black for a few seconds as per normal operation. If
watch is not operating, it will remain black.
Scoring logic:
No 0/2
2 points for Yes
0 points for No
0/0 points for NA
Logic:
If Q30 c) or d) selected, then Q31 default to N/A
Photo image upload and display required if
answered “No”.
Auditor to assess if the store displays Apple Watch
tray.
Question only applicable for store have White Or
White + fixture.
Logic:
Default to N/A if [Q0 = No] OR [QA1 picklist f) OR
Yes 5/5 [QA1 picklist g) is not selected]
Scoring logic:
5 points for Yes
0 points for No
0/0 points for NA
Photo image upload required for response of “Yes”
or “No”.
Auditor to access if the wing wall is displaying the
accessories in the latest configuration. The auditor
is to refer to their training materials for the latest
N/A configuration.
Question only applicable for stores that have Apple
Shop 2.0 fixture.
Auditor to access if the wing wall is displaying the
latest graphic. The auditor is to refer to their training
materials for the updated graphic.
N/A
Question only applicable for stores that have Apple
Shop 2.0 fixture.
Auditor to observe if the store displays the Apple
Watch Collection. Please refer to training materials
for image example of the Apple Watch Collection.
N/A
Question only applicable for selected stores that
have Apple Watch Collection.
No Non-scoring question for information purposes only.
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 If there are any additional observations or feedback,
the Auditor is to record these as a freeform
comment.

May relate to issues of cleanliness, litter, damage

to fixtures or stock, general maintenance issues,
issues with the quality/condition of posters/
marketing materials (e.g. rips or creases in posters),
etc.

37. Are there any additional photo images relating
No
to the audit/additional feedback?
Logic:
Y/N: Default to No if Q0 = No or QA1 = j)
If captured, the auditor is to upload any additional
photo images captured during the audit. These may
relate to additional observations/feedback from Q17
above or any other photograph images of note from
the visit.
Photo image upload required for a response of “Yes”
- allowance for up to 3 additional photo images to be
provided.

Logic:
Y/N: Default to No if Q0 = No or QA1 = j)

*1655270024* Assignment No: 1655270024

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