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Chuan Body + Soul

Chuan Body + Soul at The Langham, London has been designed to create an ambience of tranquillity for both contemplation
and inspiration. ‘Chuan’ is the Chinese word for a serene course of water. In Chinese culture, flowing water is seen to be the
source of life and balance; a key to keeping the mind, body and soul in check. The Chuan Body + Soul facilities are modelled to
reflect this harmony by using the principles of Feng Shui.

Chuan Body + Soul offers a luxury haven in the heart of London, with a philosophy steeped in the values of Traditional Chinese
Medicine, where guests transcend into ultimate relaxation through an individually planned holistic journey. Treatments are
designed to re-balance and revitalise the body and soul. You will feel refreshed, relaxed, and totally rejuvenated as we bring
you back to perfect harmony and balance with our range of five different element teas and blended oils. Chuan Body + Soul
creates a peaceful oasis away from the outside world, embracing a naturally aesthetic environment with interiors of soft and
calming hues.

The exclusive treatment facilities include herbal steam rooms, saunas and swimming pool which alongside The Langham,
London’s exceptional service, makes Chuan Body + Soul the perfect place to rediscover your source.
Product Ranges
Chuan Spa and the Five Elements
The foundation of our Chuan signature treatments is
Traditional Chinese Medicine (TCM) and the five elemental
forces of wood, fire, earth, metal and water. These life
elements combined with your energy flow and the effect
of hot and cold have great influence on your wellbeing.
Spending a moment to complete a five element
questionnaire at the beginning of your journey ensures
your therapy addresses the imbalances of your life
elements. Your selected element may change on a daily
basis and is affected by what you eat, the seasons of the
year as well as your bio-rhythms.
Our range of five element essential oils, incense, candles,
teas and juices have been created exclusively and in
consultation with professionals in Chinese Medicine and
naturopathy.
Kerstin Florian
Kerstin Florian is a luxury skincare company that
focuses on results, through powerful plant, marine and
technically-advanced ingredients as well as professionally-
designed treatments and products that are founded in
advanced phytotherapy, aromatherapy, mineral, herbal
and marine technology. The result is a portfolio of skincare
programs that deliver noticeable results via memorable
and sensorial experiences.
This powerful blend of passion, innovation and natural
wellness, combined with its guiding philosophy of Outer
Beauty, Inner Health, has led Kerstin Florian to be
partnered with the finest luxury resorts and destinations in
Europe and across the world. Kerstin Florian International
builds on the four cornerstones to wellbeing, proper
nutrition, regular exercise, peace of mind and care of the
face and body and the products are free from chemical
preservatives and perfumes.
Product Ranges
Jacqueline Piotaz Switzerland
The skin care from Jacqueline Piotaz Switzerland, is now
available for the first time in England exclusively at Chuan
Body + Soul at The Langham, London. The range is a
combination of natural extracts, with Jacqueline’s family
secrets from the Swiss Alps, together with the latest
advanced Swiss Bio High Technology. This unique recipe
has a potent effect on cell protection, cell renewal and cell
production. The luxury treatments will improve the tone
and texture of your skin, while infusing it with active
ingredients, which leave the skin refreshed and beautiful.
You can maintain the amazing results of these facials with
easy to use homecare products, available in our shop.
Basq NYC
Basq NYC are our choice for pregnancy treatments with a
best-selling product range that is specially formulated and
delivers great results. Our therapists have undertaken
specialist pregnancy massage training to give treatments
that are not only blissfully relaxing, but also ease some of
the common conditions associated with pregnancy, such as
swollen legs, lower back and pelvic pain and sciatica. All
Basq NYC pregnancy massage rituals are suitable from the
second trimester onwards.
Sienna X
The market leader in luxury self tanning, Sienna X is an
award-winning brand that has earned their reputation
through being the celebrity and people’s choice. Whether
you’re looking for a natural, healthy glow or a rich
‘sun-kissed’ tan, working with Sienna X means we have
the perfect tanning option for you.
Jessica Nails
The Langham, London has selected Jessica Cosmetics as
its partner to deliver the highest quality nail treatments.
Renowned as a world-leading brand, Jessica Cosmetics
have developed a range of products to achieve and
maintain naturally beautiful nails.
Wax XXX
Wax XXX prides itself on being one of the world’s leading
waxing brands. With different waxes for different hair types
and lengths, Wax XXX is a natural choice for Chuan Body
+ Soul, as it provides the most innovative and gentle
waxing experience available today.
Chuan Signature Escapes Escapes continued
Our Chuan Escape packages combine unique elements Ginger Renewal 1 hour 20 mins
from our Chuan Signature and Kerstin Florian treatment This relaxing treatment begins with an invigorating full
ranges, to provide timeless Chuan experiences. body exfoliation using a combination of healing ginger
Chuan Body Elements 1 hour 30 mins and minerals. This is followed by a pampering full body
massage with Organic Ginger Oil and warm healing
Start by restoring balance and reducing tension with our
stones. Next, the treatment nourishes and relaxes inside a
signature Chuan Harmony massage, then nourish the skin
warm cocoon while a luxurious foot and scalp massage
with the hydrating benefits of our Kerstin Florian facial.
completes this head-to toe service.
A perfect escape to soothe the soul and restore vitality.
The Lavender Dream 1 hour 30 mins
Chuan Ritual 2 hours 30 mins
Experience the healing and soothing powers of wild
Enjoy our Chuan Harmony signature massage, choosing
lavender, with a combination of refined lavender oil,
from one of two Kerstin Florian facials and an extra retreat
field lavender and earthly minerals for an invigorating
to create your own luxurious ritual.
exfoliation. This is followed by a soothing and relaxing
Choose from one of the following 1 hour facials: massage using warm healing stones on the back, and a
Kerstin Florian Organic Aromatherapy Facial or BerryPlus fingertip scalp massage.
Antioxidant Infusion.
Tranquil Deep Sleep Ritual 2 hours
Choose from one of the following 30 mins Chuan extra
The ultimate escape to relieve stress, this ritual
retreats: Chuan Herbal Salt Scrub or Chuan Intensive
commences with warm pindas (rice balls) and an aroma
Scalp Treatment or Chuan Mini Feet Retreat.
breathing ritual to relax your mind, body and soul. It
continues with a warm lavender candle massage to nourish
the skin. Finally it’s completed with our soothing Organic
Escapes Aromatherapy Facial by Kerstin Florian.
Magnesium Bamboo Ritual 1 hour 20 mins
Couples Escape 2 hours 45 mins
Using the mineral power of magnesium, let your mind
Detox together with a spirilina body wrap starting with a
and body relax and heal with an infused foot ritual
full exfoliation. Then unwind with a Swedish body massage
followed by a full body exfoliation and therapeutic
and finish with the Organic Aromatherapy Facial or the
massage using bamboo. This treatment offers the ultimate
BerryPlus Antioxidant Infusion by Kerstin Florian.
in wellness as skin is nourished, muscles are relaxed and
tension is relieved.
Chuan Signature Massages
At Chuan Body + Soul our massage therapies combine
Traditional Chinese Massage techniques and exclusive
label blended oils to restore balance and harmony.
Chuan Harmony 1 hour / 1 hour 30 mins
Designed to stimulate meridian harmony, this unique
mind, body and soul experience combines the therapeutic
elements of acupressure with various relaxation massage
techniques to induce a deep sense of calm. This full body
oil massage stimulates a sense of wellbeing and relaxation.
Chuan Stone Therapy 1 hour 30 mins
Balance the Yin and Yang energies through the use of hot
(yang) and cold (yin) stones. Let your body unwind as the
hot stones increase body circulation and assist immune
function by removing waste products. Finish with cold
stones on the lower back to calm internal heat, assist injury
recovery and increase mental alertness. The use of hot
and cold stone is integrated in a therapeutic massage.
Massages
Chuan Back Massage 25 mins
Soothe away tension in your upper body with this deeply
relaxing massage focusing on built up stress and tight
muscles across the back, neck and shoulders. Swedish
massage techniques are used specifically to release toxins
from the muscles and promote a state of deep relaxation.
Swedish Massage 50 mins / 1 hour 20 mins
This comforting and relaxing massage uses gentle
pressure and is tailor-made for you. Following a personal
consultation, your expert therapist will select the most
suitable massage techniques for your needs and ensure
you get the most out of this bespoke treatment.
Massages continued
Deep Tissue Massage 50 mins / 1 hour 20 mins
This Western style massage focuses on the deeper layers
of the muscle tissue. It aims to relieve chronic patterns of
tension in the body through slow strokes and very deep
pressure on concentrated areas specific to your needs.
Couples Massage 50 mins
Enjoy precious time with your loved one or friend by sharing
the spa experience side by side. Two therapists will carry out
the classic Swedish massage whilst you relax and unwind.
Therapeutic Head Massage 45 mins
This treatment is unique to Chuan Body + Soul London
combining Western technique and traditional Indian flair.
After a freestyle back massage, your therapist will
concentrate on the upper back and scalp, before finishing
with a therapeutic pressure point massage to the face. It is
perfect for relieving tension headaches and migraines.
Warming Candle Massage 50 mins
Choose your scent from citrus, lavender or olive and
enjoy this luxurious melted candle massage. This unique
therapeutic treatment will leave you with an enhanced
feeling of well-being and your skin nourished and smooth.
Urban Detox 50 mins
A light pressure massage using gentle drainage techniques to
open and stimulate the lymphatic system. Ideal for those
looking for a light detox of the mind and body. Recommended
before a course of our advanced technology Body Sculpter.
Course of three (recommended over ten days).
Chuan Recommended Add-ons
To complement our massages, we recommend the
following treatments:
• Chuan Yu Signature Facial 1 hour 15 mins
• Chuan Foot Treatments 1 hour / 1 hour 30 mins
Body Therapies
Sensory Scrub 45 mins
A full body holistic scrub personalised to your sensory
journey. This treatment finishes with an all over body
nourishment to complete your skin renewal treatment.
Spirulina Wrap 1 hour
Using a live, all-natural, spirulina algae, this seaweed
treatment imparts essential vitamins, minerals and protein
to nourish and revitalise the body. The wrap is preceded
by a full body exfoliation, a heavenly scalp massage is
provided during the wrap and an application of a
remineralizing crème to the body to finish. This is a
very effective treatment for detoxifying and nourishing
the body.
Advanced Technology Body Treatments
Our Medi-Spa treatments use the advanced technology of
the Efficy machine which has three dynamic platforms:
• Radio Frequency
• Digital Transdermal Induction
• Vacuum Push-Pull
Body Sculpter 1 hour 30 mins
Allow our skincare expert to provide the most targeted
body therapy using the advanced technologies of our Efficy
machine with radio frequency, transdermal induction and
vacuum lifting. Your bespoke therapy could target cellulite,
flaccidity, shaping, lifting and toning and stretch marks. It
is adapted specifically to your needs and concerns,
providing a dramatic results-driven therapy. Course of 12
(recommend two treatments per week).

Basq NYC Express Body Sculpter 30 mins

Pregnancy Treatments Choose your target area for this express treatment when
focusing on one specific area. Thirty minutes will be spent
Our Basq NYC pregnancy treatments may only be
on the stomach, bust, buttocks or thighs to increase
carried out after the first trimester.
oxygenation and boost circulation to the chosen area.
Babymoon 45 mins
This treatment is designed to work specifically on tired legs
and to help prevent stretch marks and scarring to the
tummy area. A gentle sugar exfoliation to the baby bump
is performed before it is treated to a layering of Basq NYC’s
anti-stretch mark butter. The lower legs and feet are
treated to an exfoliation massage to improve circulation and
reduce swelling. Whilst the legs are wrapped in a cocoon,
a scalp massage is performed to provide utter relaxation.

In the Moment 1 hour 15 mins

A customised full body massage using safe pre-natal
techniques. Designed to relax, reduce fatigue, release
tension, aches, pains, swelling and other discomforts
associated with pregnancy. This indulgent massage will help
increase circulation and benefit mothers to be.
Chuan Signature Facial
Chuan Yu Facial 1 hour 15 mins
The ancient technique of Gua Sha is applied to revitalise
different skin types. Through scraping on important
meridian points it increases the flow of body circulation.
With the use of jade known as a healing stone, the
treatment nurtures, heals and restores your skin. Suitable
for most skin types – not recommended for acne and very
delicate skin.
Kerstin Florian Facials
BerryPlus Antioxidant Infusion 50 mins
Ultra-oxygenating, anti-aging treatment based on
vitamin-rich super berries and plant cell cultures to fortify,
rejuvenate and renew. Concentrated, nourishing oils,
serums and plant essences combine with exclusive
acupressure and muscle-easing face and neck massage
followed by a nourishing algae-rich mask for increased
cellular renewal and a healthy radiance. A relaxing scalp
massage is also included.

Advanced Technology Facials Organic Aromatherapy Facial 50 mins

Our Medi-Spa treatments use the advanced technology of Reconnect with nature, spirit and self with this deluxe facial
the Efficy machine which has three dynamic platforms: based on the ancient and influential art of aromatherapy.
• Radio Frequency Centred around a bouquet of skin renewing aromatic oils
• Digital Transdermal Induction from around the world, this facial imparts complete vitality
• Vacuum Push-Pull and relaxation, and includes a massage for the facial area,
arms and feet.
Skin Rejuvenation 1 hour 30 mins
Combining radio frequency, lymphatic drainage and vacuum
push-pull therapy, the advanced technology facial targets the
layers of the skin to stimulate the circulatory system,
increase the provision of oxygen and nutrients whilst
remaining non-invasive. This treatment provides effective
results that can be seen from the first treatment. Course of
six (recommend two treatments per week).

Express Glow 30 mins

This treatment concentrates on giving you an immediate
glow through cleansing, exfoliation and radio frequency
technology. Perfect for that lunchtime lift!
Jacqueline Piotaz Switzerland Facials
Pollution Defense 1 hour
With the exclusive Pollution Defense skin care line, you
detoxify, hydrate and protect your skin from harmful toxins.
The revolutionary Triple Action Peeling works in three
different ways and layers. It is supported by a special
massage technique, to eliminate skin toxins and impurities
for a radiant renewed skin. The special Anti-Stress and
Detox Massage and Refining Mask complement each other
to treat an environmentally damaged and stressed skin.
Timeless Alpine Radiance 1 hour 15 mins
With this treatment you will receive the latest advanced
Swiss bio high technology, which will help to create a potent
effect on cell protection, cell renewal, and cell production.
The Triple Action Peeling prepares for a deeper penetration
of the ingredients. With our signature Lifting Massage, the
tone and texture of the skin will look improved, plumped
and firmed. At the same time expression lines and wrinkles
will appear reduced and the facial features look relaxed.
Ideal for stressed, tired and mature skin, as well as skin that
has lost its radiance.
Timeless Tailor-made
Facial for Men 45 mins
Using the latest technology, this skin treatment takes
special care of men’s stressed, tired and irritated skin, as
well as supporting the regenerating process after shaving
and environment stress. The special cleanser can also be
used as shaving cream. The Triple Action Peeling, with its
special massage, softens the skin and leads to less ingrown
hair. The anti-stress massage helps to relax and restore the
skin barrier and reduces wrinkles, which results in skin
radiance and rejuvenation.
Timeless Express Booster 30 mins
The Timeless Express Booster by Jacqueline Piotaz
Switzerland is ideal for anyone who needs a boost
between the regular treatment routine. The cleansing and
exfoliating, together with the innovative mask, give the skin
a refreshing lift. It’s ideal for tired and stressed skin and for
both men and women.
The recommended add-on option:

Advanced Repair & Lift 1 hour 30 mins VitalCell® Eye Contour Pads
The eye pads intensively hydrate the skin, support cell
This ultimate anti-aging facial offers an immediate lifting,
metabolism and minimize the appearance of fine lines
firming and rejuvenation effect. Ultrasound helps to
and wrinkles. This treatment boosts the skin regeneration
penetrate the advanced anti-aging ingredients in high
and provides tired and weary eyes with renewed energy
concentration with a multi-dimensional effect. The Triple
and youthful freshness. The result is visible immediately.
Action Peeling activates the skin all the way to the dermis
Suitable in combination with every facial.
and the Anti-Stress and Detox Massage helps to infuse
second-generation antioxidants and restores the skin
barrier, reduces wrinkles and lifts the skin from within,
which result in overall skin rejuvenation.
 Chuan Foot Therapies
Chuan Feet Retreat 1 hour
This refreshing treatment enhances circulation and enlivens
tired and aching feet. Relax as we immerse your feet in a
warm aromatic foot soak, before softening the skin with the
warm oil and herbal salt exfoliation. A foot mask is then
applied to revitalise the feet. Integrating the benefits of
acupressure to release tension and clear energy blocks,
your feet will be completely refreshed and pampered.
Chuan Heavenly Jing Luo 1 hour 30 mins
This unique Chuan Signature foot treatment is designed to
maintain a healthy equilibrium between mind and body
by optimising the blood and “Qi” flow, strengthening
the immune system and promoting revitalisation. With the
use of Jing Luo acupressure techniques and reflex points,
along with Traditional Chinese herbs and hot stones,
this treatment helps aid in detoxification, induce deep
relaxation and nourishes the skin.
Sienna X Spray Tan
Full body 20 mins
For an enviable golden glow all year round. A natural-
looking self tan which doesn’t just make you look great on
the outside but it also makes you glow from the inside.
*For the full list of treatments, please refer to our price list.
Waxing by Wax XXX
Wax Treatments from 10 mins
A full range of wax services are available including our
luxury treatments where we offer a full spa experience
including exfoliation, massage and mask for the face
and legs.*
Tinting Treatments
A full range of tinting treatments are available.* A patch
test is required 24 hours prior to this treatment.
Jessica Nails Hand and Foot Treatments
Please inform the spa team in advance if you have nail
enhancements or shellac to be removed as this requires
extra time.
Classic Jessica Prescriptive Manicure 45 mins
Your therapist will analyse and decide the best treatment
basecoat for you depending on your nail condition.
Shaping, cuticle work, buffing and a relaxing hand and arm
massage are included. Choose your nail colour and take
the midi bottle home with you!
Luxury Langham Prescriptive Manicure 1 hour
Based on the Jessica Prescriptive Manicure, but with added
Langham luxury - a full arm and hand exfoliation, LE
REMEDI hand mask and thermal warm-up mitts make this
the indulgent option for your manicure.
Classic Jessica Pedicure 1 hour
We have selected the ZEN SPA lemongrass range for all
our pedicures to give you an aromatic experience. Starting
with a foot soak, scrub, nail and cuticle work, followed by
buff and foot massage, you will choose a midi colour for
your toes and can take the bottle home with you.
Luxury Langham Pedicure 1 hour 15 mins
For the added element of Langham luxury, we recommend
upgrading to this pedicure treatment. Experience the full
treatment plus microdermabrasion foot peeling, ZEN SPA
foot mask and heated booties which will leave you feeling
like you’re walking on air.
File and Polish 20 mins
Chuan Recommended Add-ons
To complement our manicures and pedicures, we offer the
following:
• CND Shellac Application 20 mins
Lifestyle
Chuan Body + Soul cordially invites you to sculpt your
body and soul.
Health Club
Located on the lower ground floor is our Health Club with
state-of-the-art Technogym equipment featuring touch
screen entertainment systems. Our range of equipment
includes cardiovascular machines, strength machines
together with a comprehensive range of free weights.
Personal Training
If you need more guidance using the fitness equipment or
extra motivation to achieve your goals, a Personal Trainer can
help boost your knowledge and confidence.
We offer a wide range of options for Personal Training, with
an introductory option offering two sessions to be used within
the same week, a Silver package offering four sessions within
a month, a Gold package with six sessions within a month and
a Platinum package offering eight sessions within eight weeks.
Single sessions can also be booked.
Our professional Personal Trainers are available for individual
or course sessions. Your Personal Trainer can advise you on
the number of sessions best suited to your requirements and
achieving your goals. They will guide you through each step of
your new lifestyle, setting up workouts for the week, planning
your nutrition, fitness assessment, monitoring your progress
and providing detailed reports on every aspect of your health
and fitness. Your Personal Trainer then guides you through a
one to one training session focusing on technique, posture
and overall level of fitness.
Please refer to our price list for more details. Reservations
are recommended 24 hours in advance.
Swimming Pool
Located in our sub-level basement, the setting of the old
banking vault, our 16-metre swimming pool will help you
swim away a hard day.
Changing Room
After your workout, retreat to our well-appointed
changing rooms to enjoy the sauna, aroma steam room or
freshen yourself in the shower and vanity areas equipped
with private lockers.
Chuan Body + Soul and Health Club
Membership
Join us today and enjoy more privileges. Coming to Chuan
Body + Soul and Health Club is more than mere
relaxation and enjoyment. It is a place where you can
re-create the harmony between the mind and body to
help restore one’s self.
At Chuan Body + Soul and Health Club, membership is
much more than access to spa treatments or exercise. It is
your ticket on a journey to health and wellbeing. From
our attentive service and inspiring surroundings, to an
extensive array of services and products, we pay attention
to the smallest details to ensure you enjoy every moment
of your Chuan experience. Enquire about the benefits and
details of our membership programmes today.
Chuan Experience
Chuan Scheduling Chuan Gift Vouchers
We highly recommend you book your treatment in The perfect gift for all occasions. Gift vouchers are
advance to secure your preferred day and time. available for any of our treatments and packages. The
This can be done in person, by phone 44 (0) 20 7973 7550, vouchers can also be set to any face value redeemable
via email: tllon.info@chuanbodyandsoul.com or via our as part-payment for any spa services. Monetary
website chuanbodyandsoul.co.uk vouchers can also be purchased as part or full payment
for any spa services, to purchase these please visit
A valid credit card and telephone number are required to
chuanbodyandsoul.co.uk/gifts.
reserve all treatments and packages. Any changes to a
scheduled treatment booking time requires a minimum of
24 hours notice.
We invite you to arrive 1 hour before your scheduled
appointment time to check in and enjoy the facilities at
Chuan Body + Soul.

Chuan Cancellation Policy

To cancel a scheduled treatment booking, a minimum of
24 hours notice is required. If less than 24 hours, a full
treatment fee will be levied. In case of no-show, full
treatment fee will be levied. All packages and products are
non-refundable.
How To Spa
Check-in
When you arrive at Chuan Body + Soul you will be asked
to complete a brief lifestyle and elemental questionnaire to
determine how your treatment can be personalised. At
this time please inform our Spa Concierge if you have any
health concerns. We recommend arriving 1 hour before
your treatments to shower and enjoy the therapeutic
benefits of our wet facilities - steam, sauna and swimming
pool. While we will always try to accommodate your
treatments, late arrival may mean a reduction in your
treatment time due to prior bookings. The full value of
your treatment will be charged.
Etiquette
Mobile phones, while a necessary part of modern living,
are not permitted in any of our treatment rooms or guest
areas within the spa. Please be considerate of other guests
and switch them to quiet or meeting mode.
Minimum Age
The minimum age requirement for access to the Chuan
Body + Soul and Health Club is 16 years. Please note
children’s swimming times are available for hotel guests. All
children under the age of 16 MUST be accompanied by an
adult. For the children’s swimming times please contact the
Spa Concierge.
Spa Wear
We provide disposable underwear for your privacy and
your therapist will advise you on their usage. They should
be worn during water based treatments and massage
treatments – our therapists are fully trained to drape you
to protect your privacy at all times.
Health
Please remember to drink fluids, especially water during
and after your time at Chuan Body + Soul. Gentlemen are
advised to shave a few hours prior to any facial treatments
to increase treatment benefit and comfort. If you have
enjoyed a massage we suggest you leave the oils on your
skin for up to two hours before taking a shower so that
your skin fully absorbs the oils’ properties. If you are
pregnant or have any other conditions that you feel we
should be aware of, please inform our Spa Concierge and
therapist. Please inform our therapist if at any time you are
uncomfortable or require anything else during your
treatment – massage pressure, room temperature or
volume of music.
Valuables
We recommend you leave your valuables in your hotel
room or at home during your visit. We do not assume
liability for any valuables.
Gratuities
Gratuities for good service are at the guest’s discretion.
Others
Gambling, smoking and alcohol consumption within the
Chuan Body + Soul and Health Club including the pool
area are strictly prohibited. Please refrain from drinking
any alcoholic beverage three hours or longer before
your visit.
The therapist reserves the right to terminate the treatment
if he/she feels the guest’s behaviour is undesirable.
 The Langham, London

2 Cavendish Place, London W1B 3DE

T 44 (0) 20 7973 7550 tllon.info@chuanbodyandsoul.com

www.chuanbodyandsoul.co.uk