Beruflich Dokumente
Kultur Dokumente
We have always placed quality over quantity, mind over machine and unity over uni-opinion.
Our values and work culture that brings in tremendous zeal in every member, enables us to
craft our work more streamlined. We consider it to be the greatest priority to deliver on-
time solutions exceeding customer’s expectations.
We believe in doing things through proper channels for optimum results. Nothing else would
explain serving more than 200 clients worldwide. We at Globals understand we have miles
to go before even looking back. Hence we do not rest on our prior laurels. Laurels come and
go, progress is the only thing on our minds, and will be the same for the time to come.
“To be a world class IT solution provider and to become one of the most preferred IT partner
in the world.”
“At Globals, we aim to offer cost effective world class quality IT solutions to every customer
and to translate our solutions into value for our customers. We are also committed to
conduct our business in a fair, ethical and legal manner at every level of our organization.”
We work closely to define and understand your We will collect information that will be incorporated
business requirements, which is a key to project to your project such as text, additional graphics,
success. This will help us determine the overall scope database information, etc.
or vision of your project.
We will work with you to define a blueprint of the You will be able to test your entire application in our
layout to determine how your application will flow development environment before it goes into
together, define site layout, and overall structure of production and make any last minute changes.
your project.
A preview of your project will be made available for Once testing has been completed in our development
you to see the overall design of you application and environment and signed off by our clients, we will roll
make any revisions as you see fit. the project into production and thoroughly test all
features and functionality ensure the project is
working as expected.
Globals has the creative skills, advanced experience, and cutting edge resources essential to help
illustrate your brand and image. Our highly professional web development and design staff apply a
combination of proven experience with innovative design expertise to generate zeal for our clients'
products and services. The team of graphic design, web design, and web development professionals
utilize years of fine-tuned skills to assist small to large corporations in successful online customer
communication. We can add value to your internet presence at any stage of the lifecycle like
revamping your existing website, building from scratch, maintenance of the website, etc.
A site must precisely convey your business philosophy and approach. We offer a complete package of
web design services, from initial planning to final implementation. Our web design services include
the following services:
Our expert technology in design solution includes Adobe Photoshop, Adobe Flash, AJAX, HTML,
DHTML, JavaScript, Swish, Dreamweaver, Adobe Illustrator, QuarkXPress, etc.
Globals has been developing custom web applications and websites since its inception. We follow a
process oriented development methodology planned to minimize project risks and development
time. We focus on business solutions that fulfil business objectives, instead of merely providing
technical solutions. Our work is diverse and we cater to clients from all over the world. Our clientele
range from Fortune 500 companies to individual entrepreneurs.
A customized web application development derived out of the vision of the client results in higher
productivity, managing information effectively, reducing cost and smooth functioning of business
processes. As the market leader in Web Solutions, Globals has always added value to it’s businesss
partner’s internet presence.
Custom Website
Newsletters
Social Networking & Dating portals
Real Estate portals
Healthcare and Tele-medicine portals
Online Catalogue
User registration and member database websites
Event management portals
RSS feeds
Corporate Websites and more
Advanced database driven websites can be used in a number of areas to boost positive online
experiences. From the security of user password protection to data retrieved from referral tracking
programs, all web sites that strive for better interactivity rely on database programming at the
server.
• We dedicate a great deal of our consulting hours in understanding your business, your core
objective & then draft a strategic plan to achieve the end in most cost-effective manner.
• Our professional methodology ensures delivery on time and within the budget.
Technology
Globals has teamed with the finest programmers and analysts in various web-based technologies
who have great experience in their respective skill sets.
Internet Programming Languages ASP, ASP.NET, VB.Net, C#, PHP, Ruby, Perl (CGI), ColdFusion,
Python, JavaScript, VBScript, ActiveScript (Flash)
Technologies HTML, XML, AJAX, DHTML, OLE/COM, ActiveX, DCOM, COM+, COM.NET, Corba, WAP,
J2EE, SQL, ADO, ADO.Net, .Net Compact Framework
Databases MS SQL Server, MS Access, MySQL, PostgreSQL, Oracle, Informix, DB2, Sybase
Web Servers MS Internet Information Server (MS IIS), Apache, WebSphere, Tomcat Apache, Jrun
Operating Systems MS DOS, MS Windows 95/98/ME, Windows NT/2000, Windows XP, Linux,
FreeBSD, Unix
Methodology
We here at Globals have taken careful steps in coming up with a plan that promotes an orderly way
of developing your website, along with clear communication between all the channels to ensure
that we are building your website with the utmost professionalism.
Our proven methodology consists of five steps, each with its own distinct goals:
Communication
In this step, we consult with you on the scope and timeframe of the project, getting explicit
instructions down to the smallest detail. Agreement between our end and yours on what the
function, necessities, and content of the website is the most significant factor. We want to know
what direction we are headed in and that you fully understand what we are about to do for your
company. All the necessary resources and specifications for the entire project will be discussed and
agreed upon here as well.
Objectives:
Blue Print
After the agreement on timeframe, development cost and requirements, our technical staff will
start to work on thinking up the conceptual designs and templates that will later become the
foundation upon which we build your website. You will be given general ideas of how we envision
your website to turn out.
6
Visualization
To find the look that will best illustrate your website’s mission, we envision the translation of your
company products or services into a layout and design. Everything, from icons, to the color scheme,
will be cautiously thought out and tested to assure relevance, compatibility, and quality. Even
factors such as updating complexity and loading time for the website are strongly considered. After
your approval on our prototype, we move one step further in the developmental process.
Objectives:
After the 100% approval of the prototype by the client, we begin the meticulous process of the
actual web development. What were merely rough sketches in the previous stage will be turned into
fully-realized solutions through both our designing and programming staff. From the programming,
all the scripting, database design, to the final rigorous testing and bug fixing by our in-house Testing
team, your website is proficiently constructed and seamlessly integrated.
Objectives:
Support & Maintenance This is the final step, you are presented with your finished website in the
live server, and we go over the functionality and features within it. We respond any questions you
have about operating the website, and can make any last-minute minor changes or minor additions
at your request. Depending on your plans, we can move forward into a website maintenance
program for the website, or simply hand it over to your company.
Objectives:
• Client’s Satisfaction
• Option for Site Maintenance
Leveraging the unique combination of technical competence and business knowledge Globals
delivers integrated B2C (business-to-customers) and B2B (business-to-business) e-commerce
solutions. Our solutions designed to serve our clients business needs ensuring streamlined
operations, improved customer service, brand awareness, connection with business partners and
prospects.
From e-commerce strategy consulting, solution development and application integration to solution
deployment and post-implementation support our business analysts and technical experts can help
you implement a dependable solution that will maximize your competitive advantage and
organizational productivity.
We have a wealth of experience building and maintaining both retail and B2B e-commerce solutions.
Globals e-commerce solutions allow you to start trading online quickly and cost effectively. Your
website handles the entire sales workflow fast and securely. Orders are processed via a web based
back office, automatically updating all records and generating the required sales, invoicing, customer
and supply-chain documentation. Globals’ e-Commerce solution includes a complete lifecycle of
integrating and implementation of e-Commerce based services our end user. The following is a
typical e-Commerce model with various entities and third party systems like Shipping, Payment
Processing, Security, Merchant Notification, etc for which Globals has remarkable expertise.
Your website has easy-to-use customer relations management tools and your website content is
quick to update; making it simple to buy and sell online. Globals delivers high-performance e-
commerce solutions helping business partners maintain a competitive edge including multiple
features that facilitate connect a customer to complete transactions. End-users will have the ability
to place real-time credit card transactions in a secure mode, and the complete order process from a
client viewpoint can be completed in a matter of minutes. Our e-commerce solutions also seamlessly
incorporate the web store into the current store operations using such tools as order fulfilment and
management system, integration with several shipping gateways, and extension to POS/Accounting
and other legacy systems.
• Online Payment Gateway integration like Citibank, VeriSign, PayPal, WorldPay, etc
• Shipping Gateway integration like FedEx, DHL, UPS, etc
• Inventory Management
• Online Shopping carts
• Customer Order Tracking systems
• Mobile Commerce
• Payment Management system
• Tailor made payment gateways
• Auctioning and Online Shop portals
OS Commerce Integration
At Globals, we have been successfully integrating, customizing and implementing Open Source e-
Commerce solutions like OS Commerce, Zen Cart, Fish Cart, etc. Globals offers one of the largest
compilations of osCommerce templates for a customized osCommerce solution with our exclusive
design and development skills and resources.
The Web 2.0 Division has taken conventional text based internet marketing techniques and
combined them with Web 2.0 Technologies like audio, video, social networking and mobile
promotion. The goal of the Web 2.0 Division is to get your product and service messages into the
everyday lives of the internet public at lower costs than traditional media outlets.
At Globals, we have been specializing on the state of the art Internet Technology – Web 2.0, where
we have already developed various Web 2.0 applications like Social Networking Portals for various
groups of interests like Medical Professionals, Hedge Fund Investors, Students, Celebrities, etc. Apart
from Social Networking portals, our other expertise of Web 2.0 applications includes Auction Portals,
Content Management Systems (CMS), Blogs, Mobile based Web 2.0 (Mobile 2.0), News Publishing
Systems, Event Management Systems and Portals for Events like Conferences, Webinars, etc, and E-
commerce portals.
• Websites that use the WWW as a platform to offer application driven websites
• Linking information within websites and the use of systems designed by an architecture of
participation (systems designed for user contribution, such as open source projects)
• Lightweight application development that allows for service (web services) and content (RSS)
syndication
• Perpetual Beta, applications are in constant state of Beta and upgraded continuously.
• Lightweight business models enabled by content and service syndication
• A rich, interactive, user-friendly interface based on AJAX or similar frameworks.
Globals has gained enormous experience in the development of Web 2.0 applications for in-house
Internet Ventures and for external business partners across the world. Hence, reassuring world class
quality solutions on Web 2.0 technology and with the major advantage of reducing costs in
development and quicker delivery by integrating Open source technology.
Your organization's operations, strategic direction, and information system challenges are unique.
Globals Inc. provides you with a distinctive understanding and thorough assessment of your
enterprise systems, from the desktop to the mainframe. Our assessment capabilities empower your
organization to visually access, manipulate, and analyze complex data, systems, and applications.
With this understanding, you will achieve your objectives, avoid disruption, expedite
implementation, and reduce the total cost of ownership. We provide full-range service to Define,
Develop and Support software projects. Whether you have the full product specification or only the
10
To gain a competitive edge requires innovation, automation and streamlined software development.
Globals satisfies requirements in almost any industry where speed and accuracy are vital. There are
times, however, when a client needs a customized engineering workflow, focused functionality or a
solution that requires intensely customized technology in order to stay competitive. To achieve this
objective, Globals offers custom software development with its Agile Application Development
Methodology, which is a globally proven and acclaimed development process, and is the technology
base to Globals.
Through user interface reduction and supplementing or reducing functionality, clients easily realize
their goal to maximize the automation Globals can bring to an enterprise while limiting the risk
introduced through options and complexity.
The competence and experience of Globals ensures excellent services and solutions to our clients.
The highest quality standards are maintained at every stage of the development process from
conceptual design to final release. We use the most popular and cutting edge technologies.
Development Process: The approach that we adopt is the iterative methodology, where the project
goes through one or more iterations of all project stages till we meet client’s expectations. We have
defined processes for requirements capture, analysis, design, development, testing and deployment.
We generate UML diagrams representing the Use Case Model, Analysis Model, Design Model,
Implementation Model and Test Model.
Requirement Definition: Client requirements are gathered. This is done on the basis of information
provided by the client in the form of documents, existing systems & process specs, on-site analysis
interviews with end-users, market research and competitor analysis.
Analysis: A detailed analysis is carried out from the information in the vision & scope document and
feature list.
Design: The application design is developed on the basis of the software requirement specification,
use case specification, business rules & diagrams and the scope agreed upon in the Requirement
Definition stage.
Development: The actual code based on the design is created and tested against design
requirements and test cases.
Integration and Testing: The developed application is tested through test cases, test plans and user
acceptance criteria in the deployed environment, followed by client acceptance tests.
11
Globals looks at the sweeping changes, business challenges, and customer demands impacting the
financial services industry and sees opportunities—for virtual multichannel enterprises, expansive
customer-focused services, evolving business partnerships, and cost-effective integration of today's
leading technologies across your enterprise. Let us offer you a new view of the future with cutting-
edge solutions that transform your business and help you seize the opportunities for a successful
financial services future.
2.5.2. Manufacturing
Globals looks at market trends and key business issues to identify opportunities to help you
streamline your time-to-market, improve employee effectiveness, enhance customer channels,
speed market expansion, and build a solid infrastructure. From Customer Relationship Management,
to Converged Voice and Data Networks, to Unified Communication, we can deliver cutting-edge
solutions that equip your manufacturing firm for a successful business future in today's customer
economy.
2.5.3. Retail
Globals Inc is prepared to help meet the changing needs of businesses in the retail industry. We can
help you make the most of your existing communications network by giving you cost-saving
efficiency and competitive savvy. Globals Inc brings you the best in next-generation communications
technology backed by an impressive array of services and support to meet your needs for Customer
Relationship Management (CRM), Converged Voice and Data Networks, and Unified Communication
solutions.
2.5.4. Government
Government at all levels is challenged with protecting people, property, and infrastructure during
emergencies and disasters. We believe that communications are critical to enabling government
organizations to respond to, recover from, and manage through emergency situations. As a world
leader in communications solutions, Globals Inc delivers powerful communications systems,
applications and services designed to meet the needs of Federal, State, and Local
12
Globals Inc. Mobile Solutions provides network operators and OEM partners with a complete end-
to-end solution for the delivery of easy to use, simple to support, and cost effective mobile data
applications.
As a creative software solutions developer and system integrator with proven credentials in
advanced technology, Globals Inc can speed the efforts of your organization to bring wireless
applications to market.
Globals Inc provides the tools and infrastructure to fit your mobile strategy - whether it's accessing
e-mail and PIM data, accelerating the delivery of data to remote users, or deploying full-scale,
customized mobile solutions. We offer you Wireless applications and Micro-controller systems that
can be monitored from any remote locations.
Globals Inc also provides solutions like SMS applications, Group SMS, SMS controlled devices, etc.
Overall our aim is to support our partners, enabling them to deliver a branded product that hides
the technological complexity of mobile data; is simple to use; and is geared for the mass market.
By providing high quality IT services, on time and at lower than market prices, we help our clients get
to market faster and with more stability than other providers. Globals shall relentlessly strive to
create a unique software development environment where every employee is aware of quality and
its economics.
To ensure quality from the ground up we are using accredited techniques for planning, testing,
project management, requirements and configurations. To complement this, we also apply
techniques to control and measure our performance and process quality to scope out opportunities
for further improvement and improved technology.
Our interlaced quality control policy not only helps us to streamline an application’s development,
but also to:
• Offer high quality projects that exceed expectations and come in on-time and on-budget;
• Reduce client risk by providing a predictable and controlled development process;
• Focus on dynamic solutions by concentrating on the tasks at hand in the most efficient way
possible.
The three most important factors that we consider and emphasize to maintain our quality standards
are Process, Technology and Personnel quality that enables to Globals to offer cost effective world
class quality solution.
13
14
At Globals we deliver a predictable and flexible process management services. We offer the
following services:
o Insurance Process
o Data Management Services
o Knowledge Process Outsourcing
o RPO
4.1. Insurance
At Globals we offer highly cost effective healthcare insurance data processing and administrative
services. We offer claims administration and management solutions to PPOs, HMOs, TPAs, Insurance
carriers, Re-Insurance Carriers, Medicaid, and Medicare Administrators, Self-funded plans, Benefit
administrator and provider groups.
Our entire portfolio of Front-end Services, Claim Administration Services, Back-end Processing
Solutions, and IT Services allows GIPL to provide a complete & integrated package of insurance data
processing services.
We offer services for all aspects of claims administration / claims management and benefits
administration, including the following:
Our data-entry experts work with utmost accuracy and confidentiality. We plan the service that we
offer for your specific data entry projects and form consistent processing requirements and the
technologies we use, enable us to deliver on time data quality, accuracy, and swift turnaround time.
Check Processing
H Filtering
Insurance Claim Processing
H Change detection
OCR Cleanup. 2D and 3D Visualization
Survey Processing Automated feature extraction
Data Mining Automated quality assessment
Data Cleansing
4.3. Methodology
1. Commencement of Project: We gather the requirements from the customer, create a sample,
quotation is sent, and signs a Service Level Agreement with the terms of payment
2. Allocation of Man Power: The work is distributed amongst various team of varied expertise, closely
monitored by the Team leader who in turn reports to the Project Manager.
3. Execution of Work: The Hard copies are initially scanned and processed through OCR, which is
followed by manual keying and cleanup; as per the requirement of the customer the soft copy
formats are converted into any specified formats.
4. Quality Assurance: Errors are identified and corrected by Proofreaders and formatting checks are
completed.
5. Delivery: As per the requirement from the client data is delivered through FTP on a secured Server
or in any other format.
After the submission of the project the data is retained in our server for the period of 60 days. After
this period, for security reasons, all the data referring to the project are deleted from the server.
17
18
USA: +1-650-209-4853
Email: sales@globalsinc.com
HU UH
---
19