April 2007 Mono LaserJets HP ConfidentialIndex Page 02 — LJ4345mfp and M4345mfp Formatter part numbers 03 — M30xx/M50xx MFP output becomes lighter when darkness set to 8 04 — M30xx/M50xx MFP USB-A port intended for 3" parties 05 — M50xx MFP Troubleshooting 13.02 paper jam 06 — M50xx MFP Image Rotation Issues 08 — P3005 Firmware update via USB port 10 — LJ4250/4350 Error 66.12.22 with stapler installed 11 — LJ42xx/43xx Truncated data at bottom of page 12 — Clarification of Warranty Statement to use of 3 party products 13 — LaserJet Matrix HP Confidential LQ | inventLJ4345mfp Q3942A LJ4345x mfp Q3943A LJ4345xs mfp Q3944A LJ4345xm mfp xm Q3945A -Formatter p/n Q3942-67906 (exchange Q3942-69009) LJ M4345mfp CB425A LJ M4345x mfp CB426A LJ M4345xs mfp CB427A LJ M4345xm mfp xm CB428A -Formatter p/n CB425-67902 HP Confidential 1 |HP LaserJet M3027, M3035, M5025 and M5035 MFP Series - Output Becomes Lighter when the ‘Copy Darkness Range is set to 8 er copy oufpul than expected. (See Figure | for contol panel screen ope Lo fut Copy Job Image Adjsiment sting for “Dorness" toa vole of “8° Solution of Workaround: sops must be performed to increase the dor 12 Copy screen s0 that i emaine the some for al copy jobs Accest the following meny itm: 1. ADMINSTRATION, Default Job Options, Image Adjustment (See Figure 3} Figure 3 Page 232, Select the Doskness sting and sot tho valve fo “O" oro higher vale to lighten (See Figure 4) + The USBA por (beled ACC intended ONLY for ae cent 3 pany acess and opplcctons 4. Aller his sing has boen sel in the top loft hand sot Prec Medel Lxeet 9035p Bove, HP Lesrat M303.mfp 15, MP Lowel M2027. ewer M3027 nf 3, HP Lona MSO: S035 MFP HP Lovet MSO35 MEP 5, HP Loui M5025 MEP reduc Numbars: C4 4A, CO4)5A, C8414, CS417A, G7829A, QTER0A, G7831A, G78AOA FogelwicreLcyE Troubleshooting 13.02 jam error w (v2.0) Security Lave Fos? and Chote! Poe ard we Date Writen/Updated: Apr 12,2007 indicates: 12 oiling adge of the page page is approx SOmm Solution or Workaround: size "AS", varity with tl Leer or Ad, then the media has bee Foge 1 Explain thot the mfp is designed mer insists on looding roy inthe rotated orientation, goto the the Teoys ab, Select leer (or Aah Baceground Information: The trays con nat automaticaly detect LatterR ar AAR media, These modia sizes are normaly fed long edge first and can be automaticaly deteced inthis orientation, (279m) oF AAR (296mm oF 11.7 Page 2a5025/35 Image rotation issues - support summary (v1.1) Rotation Issue Cause Solution Suggestions AA/LTR portrait image rotated 90° when copying from flatbed with the ADF open Tf the original is placed on the flatbed in the portrait orientation (LEF), and the ADF is not closed, the paper size is not sensed, The default orientation is A4R/LTR-R (landscape), (Note: if a previous copy was made with the flatbed closed, the last paper size sensed will be used for all future copies with the flatbed open.) Close the ADF before copying Be sure to close the ADF when copying from the glass. Tf you choose to leave the ADF open, the default orientation wil be A4R/LTR-R, or whatever size was last copied with the ADF closed. AA/LTR image rotated when Tf an original is removed and the Open the ADF Be sure to open the ADF fully copying from flatbed, even | ADF is closed, the mfp will default | greater than 7’ when placing the original on the though ADF has been to A4R/LTR-R for the flatbed. If | before closing. glass. closed. the next user opens the ADF less than approx 180mm (7") and places an original on the glass, the image will be rotated because the size sensors will not be activated. _ When feeding pages thru | Under investigation Unknown nla the ADF, either SEF or LEF, one page in the output may be rotated. The ADF job can either be multiple copies of a single original or 1 copy of a multi-page original A4/LTR images rotated —_| Known defect. When copying a None n/a after a pick error when copying from the ADF _ multi-page job from the ADF, and a pick error occurs, the remainingpages in the job may be rotated. A4/LTR image, loaded portrait, is rotated when copying a single page thru the ADF Tf the original does not trigger the paper size switch, the ADF wi default to A4R/LTR-R. This can happen if the original is very light weight or if the top right hand Verify the paper size switch is being activated n/a corner is bent slightly upward. AA/LTR images rotated Check orientation of paper loaded in | Load all trays in Be sure to load all trays in after running out of paper | trays. If a tray has been loaded AA/LTR orientation | A4/LTR (LEF) orientation and selecting another tray | A4R/LTR-R, and that tray is selected for an A4/LTR job, the images will be rotated. ‘AB image rotated when ‘A5 cannot be detected n/a copying the from flatbed ‘automatically, even with the ADF closed. Rotated images when Book copying Book size not detected. Close the ADF before copying. Objects up to 40mm tall will still allow the paper size sensors to be activated, Be sure to close the ADF, even when copying larger items like books Orientation notes: Portrait - short edge at top of flatbed (LEF) Landscape - long edge at top of flatbed (SEF)RFU Load Error Send RFU upgrade [USB download instructions} ites cbs ow ocr Fy rh ine dig en mre tree.Pate Click on “Hove Disk ‘Brows fo the lation where you hove prevail sored the Pint Drive le, Clik on the aperopat print ive, EB) incsr com 7005 9 5,fhon Chk on NEXT. Paesors os ae print, and hen enter a Share Name. Click on OK, To download a RFU le, you aso need etssaw Page 1 of fag, Saves pocess Wksncn 2 rmont_ne-132877-2 ~ For HP and Customer Ver serJet 4240, 4250 and 4350 Series Printers — 66.12.22 error when print Computer Noms\shore Nome ‘An example i shown inthe tlsoton ebove. ‘ogamam Atos [Rater Sg foncion Moncton Tek Predict Ren 07812, G7813A,G7O14A, Q7EISA, G7OLA ve pcomknvsawview.do?doeld-mm LaserJet ¥4240%62C14250... 261042007Truncated data at the bottom of the page canned oi to clean the Top inl quality delec! was corected by ch Cr R ET) Seay Ln Cromer Verbal Uso ote Wier 10 pl 2007 ‘Document Summary This documon deco pr ah dlc ond howto noble! he eon, viewable olter the Power Supply hos been remow replaceable assembly, below show o print both he Configucion ‘inte poge whore the oto 20mm (3/4 age of?. Clarification of a FRO Woreny Stone erer eel ‘Soc Lav Publ ate Witen/ Updated: repose oy, no charger maa docomant Ap 5, 2007 veson 2.0 ocoment Summary ‘+ Frtber Carian of One Your Waray Sotement apron he be fd pty pron the HP warranty. For reference 2 sample one-year Lasercet printer lnted warranty stalement i included below Hewlett-Packard limited warranty statement ‘Oreoor waranty Poge 12 He promt may cota ramanafactured pars equivalent new in performance or may have beh subject to neentl se TO THE EXTENT ALLONED BY LOCAL LAW, THE AUOVE WARRANTIES ARE EXCLUSIVE ‘ig NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL Is EXPRESSED OR WPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES (GR CONDITIONS OF NERGHANTABLITY, SATISFACTORY QUALITY, AND FINESS FOR A ‘He WARRANTY TERMS CONTAINED INTIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITT#D, 60 NOT EXCLUDE. REGTAIGT OR MODIFY AND ARE In [ADDITION'TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS Prooucr 0 You. Document Abus [ers bn Hen, Dab Haha CO Tacha Marking Frode odes Prada NombersCURRENT PRODUCTS Product Line LY Low-End Color Laserless (ca373. (Q7821 (Q7822) (Q78234) Color 32700 (Q7824A) Color L3 27002 (Q7825A) Product Line 8A Tow-End Mow Laserless Laserlet 1160 (Q5933A) (CB366A) (CB368A) LaserJet P2015x. (CB369A) Product Line MA Low-E (39484) (Q3950A) Laserdet 3050 (Q6SO4A) Laserlet 3052 (Q6502A) Laserlet 3088 (Q6503A) LIMIO0s MFP (CB376A) Laserlet 3300 (C6S00A) Laserdet 3392 (C6501A) Product Line 2B Consumer LaserJet Laserdet 1018 (CBAI9A) (Q59144) Product Line AK ‘Mid/High End Color Laser Jets 95000 9500h«in (C8547A) 3350 53500 3350da 50 1 5850hdn 4700 (Q7491) (Q7492A) (Q7493A) (Q7494a) (Q7495A) (959864) 987A) (Q5988A) (07533) (075364) Product Line PO Mid/High End Mono LaserJets Laserlet 9050 Laserlet 9050n Laserlet 9050dn Laserlet 9050dnm (only) Laserlet 9040 (Q7697A) Laserlet 9040n (Q7698A) Laserlet 900d (Q7699A) Laserlet $200 (Q7543A) TLaserlet 3200 (Q7S45A) Laserlet $200din (Q7546A) (51064) Laserlet 4350in Laserlet 4350dm Laserlet 4350dins!_(Q5410A) Laserdet 4250 (Q5400A) Laserlet 42500 Laseeler 425010 Laseeler 4250din Laseelet 42S0dinsl Laserlet P3005 Laserlet P3005¢ Laserlet P3005n Laserlet P3005dn Laserlet P3005x (Q7816A) PL PQ Paper Handling Solutions (high end only) 1L19050/90S0mfp/C119S00mip Bin Mailbox. (Q5693B) Li9xxx 10, Mulifunction Finisher (C8088B) 1119000 Stacker (C8084, 139000 Stapler/Stacker (C808: 1139000 HCI (C8331 139000 Duplex Assy (C8532A) Product Line C5 MEPs & Mopiers 950mm (C8S49A) 473 4730 mfp ATBOxs mfp 4730xm mfp LI 9050 (937284) Li 90¢0mp (37264) LIMS035 MEP (78294) LIMS035x MFP (Q7830A) LIMS035xsMFP — (Q7831A) LEMs025 MEP (Q7840a) LIM345 MEP (cBA25A) LIM#345x MFP (CBS26A) LIM4345xs MFP (CBS27A) LIM#345xm MFP (CBA28A) L1M3035 MEP ccpasay LIMB035xs MFP LEM3027 MFP LIMB027x MEP 92506 Digital Sender (CBA72A) Product Line 9C Eadgeline Technotogy (PWA)Product Line LY Product Line AK Product ‘per Hendling (highend only) | Product Line MC FevtetCty Lowes. | Midigh End Color Larrten | MN End Mo arrttsYge cxomay | PMC ‘canes . 1.19000 Stacker ccsoesa) | Th Soest Benn) c (©3656) Lasecet 9000 (C8519A) is000 StaplerStaskar «CRogsa) | 1 206smip ee ‘ory {c96s%a), tase ston (C204 i900 Hct tcasiay | LaserJet 9000dn —(C8S2IA 119000 Duplex Assy (C8532A) ' ” (G03) Haart Ohio. CRIA) mex sy (85324) | corr somip (03225) (937014) . Laselet S100 (Q18604) (c970sA) Laselet 1000 (QIB6LA) Product Line C5 3668 erle 100din MFPs &Mopiers ‘ (o3eatay aseret Sio0din (Q1862A) Product Une G 3670) Laseset 4200. (Q2481A) ° Color 1126000 (Q6488A) a aah Peale G2IA) 15 soot (oaez28) olor LA 3672) Laserdet 300! (02433) 13 9000p O28) ' asec s2008m (024344) ip est) (CDATEA (96608) aserlet 4300kins (Q2435A) rrouet ne 8 ized i ferisuang, gz Low-End Soo Laseres ase KGaserlt 3458 mip (Q3948A) eee aserlet 4200.0 (Q3994A) tise 1012 (Qa) Tisesetaato,”(Q22sA) Liseret 3¢Sanmip (39458) oa Laselet 2000 (Q24264) tae inis (G24) pee a Lesions (e148) Lisle 10008 (QI242A) Lesele 42008 (924284) ee Tease #20 26 isle tN cael hs ssn oa Laserlet 1320, (Q5927A) Laserfet 13200 (Q5928A) Laserlet 1320in — (Q5930A) Laserlet 13200 (Q5929A) Laserlet 2420 (Q59S6A) Laserlet 24208 (Q5957A) Laserlet 24200 (Q5958A) Laserlet 2420dn (05959) Laserlet 2430t_(Q5960A) Laserlet 2430t (Q5961A) Product Line MA LaserJet 2430din_(Q5962A) Low-End All-In-One Laserseas Leaserlet 3015 (Q2669A) Laserlet 3020 (Q2665A) LaserJet 3030 (Q2666) LaserJet 3380mfp (Q2660A) Laserlet 3300 (C9124) Lasertet 3320 LLaserlet 3330 LLaserlet 33200 LLaserlet 3310