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u.lab 1x 

Leading From the Emerging Future 


 

 
  

Source Book 

2019 
 
 
MITx u.lab ​SOURCE BOOK 
 

 
Welcome!  This  workbook  was  created  to  complement the edX course u.lab 1x: Leading from the Emerging Future, which 
brings together over 9,000 participants from 125 countries for a 13-week experiential learning journey.  
This  workbook  is  designed  to  give  you  the  essential  frameworks  and  tools  presented  in  u.lab  –  along with a few bonus 
materials  that  we  did  not  introduce  in  the  online  course,  but  have  road-tested  in  various  contexts  around  the  world  for 
many years. 
Why are we offering this course – and this book – now?  
The  disruptive  social,  environmental  and  cultural  changes  we  face  confront  us  with  challenges  of  a  new  order  of 
magnitude.  These  challenges  hold  the  seeds  for  profound  levels  of  breakthrough  innovation  while  also  holding  the 
possibility  of  massive  disruption  and  breakdown.  Whether  it’s  one  or  the  other  depends  on  our  capacity  to  rise  to  the 
occasion  and  to  reframe  problems  into opportunities for system-wide innovation and renewal. We believe it’s possible to 
create profound societal renewal in our generation. It will take all of us. We’re glad you’ve joined for the journey. 
Enjoy the u.lab Source Book! 
 
– The u.lab team 
 
September 2019 - Version 3 

   


 
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Table of Contents 
General Resources ​8 
The Societal Transformation Lab ​8 
Intention Setting ​9 

Module 1: Co-Initiating 
The Iceberg Model ​10 
Theory U ​13 
Levels of Listening ​14 
Tool: Case Clinic ​16 
Tool: Empathy Walk ​18 
Tool: Listening Assessment ​19 

Module 2: Co-Sensing 
Tool: Sensing Journey ​21 
Tool: Stakeholder Interviews ​25 
Social Presencing Theater: 20 Minute Dance ​27 
Social Presencing Theater: Stuck Exercise ​29 
Social Presencing Theater: 4D Mapping ​31 

Module 3: Presencing 
Presencing ​34 
Absencing ​35 
Tool: Mindfulness Practice ​36 
Tool: Field of the Future Journaling Practice ​37 
Crystallizing ​42 

Module 4: Co-Creating 
Tool: 3D Mapping ​45 

Module 5: Co-Evolving 
The Four Distractions ​49 
Principles for Leading From the Emerging Future ​50 
 
 
 

   


 
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General Resources 
Scharmer, C. Otto, ​The Essentials of Theory U​. Berrett- Koehler: San Francisco. 2018. 
Scharmer,  C.  Otto,  Kaeufer,  K.  ​Leading  From  the  Emerging  Future: From Ego-System to Eco-System Economies​. Berrett- Koehler: San 
Francisco. 2013. 
Scharmer, C. Otto, ​Theory U: Learning from the Future as it Emerges​. Berrett- Koehler: San Francisco. 2009. 
 

The Societal Transformation Lab 


u.lab: Leading From the Emerging Future was created by a team from the Presencing Institute, a network of practitioners 
who  build  social  technologies  and  innovation  infrastructures  (such  as  this  course)  that  enable  people  to  connect  (with 
each other and with their deeper selves), projects to take root and movements to amplify their impact. 
u.lab  1x  is  one  part  of  an  annual  innovation  cycle  called  ​The  Societal  Transformation  Lab  that  consists  of  three 
interconnected offerings: 
1. u.lab  1x​:  Leading  From  the  Emerging  Future:  a  journey  from  sensing  and  connecting  to  deeper  sources  of 
knowing to generating powerful prototype ideas. 
2. u.lab  2x​:  a  journey  from  prototype  intention  to  real  world  impact  and  change  on  the  level  of  real  world 
ecosystems.  
3. Global  Forum  &  Dialogues  on  Transforming  Society​:  connecting  change  makers  across  sectors  and 
geographies  through  monthly  online  Dialogues  on  Transforming  Society  (DoTS)  and  an  annual  Global 
Presencing Forum (June 2020, Berlin). 
As  you  progress  through  u.lab  1x  and  develop  your  own  prototype  initiative  (or  join  and  support  an  existing  one), you'll 
have  the  opportunity  to  join  this  year-round  innovation  cycle  by  applying  to  participate in u.lab 2x. More information will 
be available in October 2020. For now, you c​ an click here to read more​ about the whole Societal Transformation Lab. 
 

 
   


 
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Intention Setting 
I’m joining u.lab because… 
  
  
  
  
  
My most important challenge right now is… 
  
  
  
  
  
The level at which I’m focused on creating change is… (personal, organizational, systemic, etc.) 
  
  
  
  
  
u.lab will be a success for me when… 
 
  

   


 
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Module 1: Co-Initiating 
The Iceberg Model 

 
The  iceberg  model  suggests  that  beneath  the 
visible  level  of  events  and  crises,  there  are 
underlying  structures,  paradigms  of  thought,  and 
sources  that  are  responsible for creating them. If 
ignored,  they  will  keep  us  locked  into re-enacting 
the same old patterns time and again. 
 
 
  
  
  
 

The Iceberg Model: Reflection Questions 


What  are  the  deeper  systemic  forces  that  keep  you,  and  the  stakeholders  in  this  system,  re-enacting  results  that 
ultimately nobody wants?   
  
 
 
 
Which  of  the  structural  disconnects  are  most  relevant  to  the  challenge,  issue,  or  system  you  want  to  address  during 
u.lab? Share up to three responses. 
  
  
  

   


 
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The Iceberg Model: Paradigms of Economic Thought 


The  evolution  of  modern  economy  and  economic  thought  mirrors  an  evolution  in human consciousness - from what we 
call "egosystem awareness" to "ecosystem awareness". Paradigms of economic thought and deeper sources of creativity 
and self give rise to the structures and visible events we see around us. 
 
 

   


 
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Journaling 
1. Where  do  you  experience  a  world  that  is  ending  and  dying? And in your response you can refer both to society, 
to your organizational context or to yourself.  
  
 
  
  
 
  
2. Where  do  you  experience  a  world  that  is  wanting  to  be  born?  In  society,  in your organizational context, in your 
personal context? 
  
 
  
  
 
  
3. Where have you experienced moments of disruption and what did you notice about your inner response to these 
moments?  
 
  
 
 
  
  
4. Lastly,  how do the ecological, the social-economic and the spiritual divides show up in your personal experience 
of work and life?  
 
  

   


 
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Theory U 
Today,  it's  not  enough  to  create  change  at  the  level  of  symptoms  and  structures.  We  need  to  work  even  deeper,  to 
change  the  underlying  paradigms  of  thought, and to connect with our deeper sources of creativity and self. Theory U is a 
framework  and  method  for  how  to  do  that.  Module  1  covers  the  whole  U  process  at  a  high  level,  with  a  particular 
emphasis on the stage highlighted in orange below: 

  
 
Most  learning  methodologies  focus  on  learning  from  the  past.  Theory  U  proposes  a  framework  and  methodology  for 
understanding and practicing another learning cycle – learning from the future as it emerges. 
 


 
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Levels of Listening 
One  of the core ideas of Theory U is that form follows attention or consciousness. We can change reality by changing the 
inner  place  from  which we operate. The first step in understanding the impact of attention on reality is to look at our own 
individual  practice  of listening. The image below introduces four levels of listening, representing four distinct places from 
where our listening can originate. 

Leading through Listening: Reflection 


What did you notice? 

   

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Theory U: Six Principles 


1. Energy follows attention. 
2. We  have  to  go  through  a  process  that  deals  with  three  main  movements,  or  "inner  gestures":  1.  Observe, 
observe, observe; 2: Retreat and reflection, allow the inner knowing to emerge; 3. Act in an instant. 
3. This three-stage process only works if we cultivate the inner instruments: Open Mind, Open Heart, Open Will. 
4. At  the  source  of  this  inner  cultivation  process  are  the  two  root questions of creativity: Who is my Self? What is 
my Work? 
5. This  process  is  the  road  less traveled because the moment you begin, you are going to face three enemies that 
prevent  you  from  accessing  your  deeper  sources  of  creativity:  Voice  of  Judgment,  Voice of Cynicism, Voice of 
Fear. 
6. This  opening  process  is  not  only  important  to  do as an individual; you need to hold the space to go through the 
same process on a collective level.  

Reflective Journaling 
Reflect on your experience so far: 
● How, if at all, is the core question that you want to explore in u.lab changing after this first module? 
  
  
  
  
  
  
  
  
● In these early beginnings of your u.lab journey, what have you noticed about the quality of your listening? 
  
  

   

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Tool: Case Clinic 

Overview 
Case  Clinics  guide  a  team  or  a  group  of  peers  through  a  process  in  which  a  case  giver  presents a case, and a group of 
3-4 peers or team members help as consultants based on the principles of the U-Process and process consultation. Case 
Clinics allow participants to: 
● Generate new ways to look at a challenge or question 
● Develop new approaches for responding to the challenge or question 

Purpose 
To  access  the  wisdom  and  experience  of  peers  and  to  help  a  peer  respond  to  an  important  and  immediate  leadership 
challenge in a better and more innovative way. 

Principles 
● The case should be a leadership challenge that is current and concrete. 
● The case giver needs to be a key player in the case. 
● The participants in the case clinics are peers, so there is no hierarchical relationship among them.  
● Don’t give advice; instead listen deeply. 

Uses & Outcomes 


● Concrete and innovative ideas for how to respond to a pressing leadership challenge 
● High level of trust and positive energy among the peer group 
● Use with: Mindfulness and listening practices 

An Example 
Participants  of  a  master  class  program  form  peer  learning  groups.  They  do  their  first  case  clinic  while  they  are  in  the 
program, and then use the process for monthly phone calls that allow each participant to present a case.  

Set Up 
People & Place 
● Groups of 4-5 peers 
● Sufficient space so that groups can work without distractions 
Time 
● A minimum of 70 minutes is required 
Materials 
● Chairs for each group to sit in a circle or around a table 
● The handout of the process 

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Process  
Case  giver​: Share your personal aspiration and leadership challenge that is current, concrete, and important, and that you 
happen  to  be  a  key  player in. You should be able to present the case in 15 min and the case should stand to benefit from 
the feedback of your peers. Include your personal learning threshold (what you need to let-go of and learn). 
Coaches​:  Listen  deeply—do  not  try  to  “fix”  the  problem,  but  listen  deeply  to  the  case  giver  while  also  attending  to  the 
images, metaphors, feelings and gestures that the story evokes in you.  
Timekeeper​: One of the coaches manages the time. 
 

Step  Time  Activity  

1  2 min  Select case giver and time keeper  

2  15 min  Intention statement by case giver 


Take a moment to reflect on your sense of calling. Then clarify these questions:   
1. Current situation: What key challenge or question are you up against? 
2. Stakeholders: How might others view this situation? 
3. Intention: What future are you trying to create?  
4. Learning threshold: What do you need to let-go of – and what do you need to learn? 
5. Help: Where do you need input or help? 
Coaches listen deeply and may ask clarifying questions (don’t give advice!) 

3  3 min  Stillness   
1. Listen to your heart: Connect with your heart to what you’re hearing. 
2. Listen  to  what  resonates:  What  images,  metaphors,  feelings  and  gestures  come  up for 
you that capture the essence of what you heard? 

4  10 min  Mirroring:​ Images (Open Mind), Feelings (Open Heart), Gestures (Open Will)  
Each coach shares the images/metaphors, feelings and gestures that came up in the silence or 
while listening to the case story. 
Having listened to all coaches, the case giver reflects back on what s/he heard. 

5  20 min  Generative dialogue 


● All reflect on remarks by the case giver and move into a generative dialogue on how 
these observations can offer new perspectives on the case giver’s situation and journey.  
● Go with the flow of the dialogue. Build on each other’s ideas. Stay in service of the case 
giver without pressure to fix or resolve his/her challenge. 

6  8 min  Closing remarks 


By coaches  
By case giver: How do I now see my situation and way forward? 
Thanks & acknowledgment: ​An expression of genuine appreciation to each other. 

7  2 min  Individual journaling to capture the learning points 

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Tool: Empathy Walk 


This  practice  was  developed  by  MIT  Professor  Emeritus  Ed  Schein.  Ed  has  shaped  the  field  of  organizational  culture, 
learning  and  leadership  over  the  past  50  years.  He  is  the  author  of  numerous  books  including  ​Process  Consultation 
Revisited​, ​Helping​ and H
​ umble Inquiry​.  

Purpose 
1. To develop empathy for someone very different from yourself. 
2. To develop your skill in establishing a relationship across a significant boundary. 

Process 
1. Spend  some  time  exploring  (thinking  and  researching)  what  kind  of  person  would  live  in  a  world  that  is  most 
different from the one you are in—a person that may be very different from you. Be creative, let your imagination 
run. 
2. Having  decided  what  kind  of  person  to  look  for,  figure  out how you could actually find and meet such a person 
in the next week in your city or neighborhood. 
3. Make contact with this person and go meet them. 
4. Plan to spend several hours (one hour at the least) getting to know the person you picked and try to get into that 
person’s  world  enough to get a feel for what it would be like to be in that person’s world. How you go about this, 
what  you  say  to  the  person,  what  kind  of  time  you  actually  spend,  etc.  is  all  up  to  you.  There  are  no  rules  or 
guidelines.  Be  creative.  The  idea  here  is  to  get  away  from  your  computer,  go  out  into  the  world  and  practice 
empathy, relationship building and deep listening with another person.  
5. You  can  do  the  empathy  walk  on  your  own.  Or,  if  you  are  participating  in  a  hub  or taking the u.lab course with 
friends or colleagues, the two of you can go together to meet this person. 
 
When you are finished, write a short reflective journaling entry on what you learned.  

   

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Tool: Listening Assessment 

Overview 
In  u.lab,  we  offer  an  online  tool  (on  presencing.org)  that  helps  you  to  observe  changes  in  your ability to engage in deep 
listening  over  time.  Tracking  your  listening  on  a  daily  basis  is  one  of  the  key  tools to help you increase your capacity to 
listen at different levels as appropriate to the situation in which you find yourself.  
While  the  online  tool  is  helpful,  you  can  also  track  your  listening  in  a  journal.  In  fact,  before  we  ever  had an online tool, 
Otto had his MIT Sloan students track their listening in their personal journals. In case you’re unable to use the online tool 
-  or  if  there  are  some  days  where  you  are  unable  to  track  your  listening  online  -  just  use  a  journal.  The  power  of  the 
practice comes from reflecting on your listening on a regular basis, regardless of how you track it. 

Process 
Part One 
Once  a  day,  at  the  end  of  the  day,  take  some  time  to  reflect  on  your  quality  of  listening  during  the  day.  Estimate  what 
percentage  of  your  time  each  day  you  spent  in  each  level  of  listening.  As  a  reminder,  here  are  the  descriptions of each 
level: 
● Level  1:  Downloading  -  Listening  from  your  habits,  from  what  you  already  know;  the  result  is  you  re-confirm 
what you already knew. 
● Level  2:  Factual  ​-  Noticing  something  new,  something  that  differs  from  what  you  already  knew or expected to 
hear. 
● Level  3:  Empathetic  -  Listening  from  the  place  from  which  the  other  person  is speaking, experiencing/sensing 
an emotional connection. 
● Level  4:  Generative  -  Connecting  to  the  emerging future - to a future possibility that links to your emerging self; 
to who you really are. 
Part Two 
Share  a  story  about  a  moment today when you experienced a shift from one level of listening to another. Then select the 
tag below that indicates which shift you experienced. 
In  your  description,  simply  describe  what  you  noticed  about  the  moment  -  paying  particular  attention  to  your  mental 
state,  emotions  that  were  present,  any  felt  sense  in your body, and shifts in your perception of time and space. You may 
write  as  much  or  as  little  as  you  would  like.  Also  note  which  level  you  shifted  from,  and  which  level  you  shifted  to 
(example: shift from level 2 to 3). 

   

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Module 2: Co-Sensing 
Principles 
In  Module  2,  we  begin  gathering  data  by suspending our habitual ways of seeing, going to the edges of the system we’re 
interested  in  learning  about  and  changing,  and  listening  with  our  minds  and  hearts  wide  open.  We  introduce  the 
principles of co-sensing and fields of conversation: how the four levels of listening manifest in groups and teams.  

Fields of Conversation 
  

 
   

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Tool: Sensing Journey  

Overview   
Sensing  Journeys  pull  participants  out  of  their  daily  routine  and allow them to experience the organization, challenge, or 
system  through  the lens of different stakeholders. Sensing journeys bring participants to places, people, and experiences 
that are most relevant for the respective question they are working on.  
These Learning Journeys allow participants to: 
● Move into unfamiliar environments 
● Immerse themselves in different contexts 
● Step into relevant experiences 

Purpose 
To  allow  participants  to  break-through  patterns  of  seeing  and  listening  by  stepping  into  a  different  and  relevant 
perspective  and  experience.  Sensing Journeys can also help build relationships with key stakeholders, and gain a system 
perspective. 

Principles 
A deep-dive sensing journey requires engaging in three types of listening: 
1. Listening to others: to what the people you meet are offering to you. 
2. Listening to yourself: to what you feel emerging from within. 
3. Listening  to  the  emerging  whole:  to  what  emerges  from  the  collective  and  community  settings  that  you  have 
connected with. 
Go  to  the  places  of  most  potential.  Meet  your  interviewees in their context: in their workplace or where they live, not in a 
hotel  or  conference  room.  When  you  meet  people  in  their  own  context  you learn a lot by simply observing what is going 
on.  Take  whatever  you  observe  as  a  starting point to improvise questions that allow you to learn more about the real-life 
context of your interviewee. 
Observe,  observe,  observe:  Suspend  your  voices  of  judgment  (VOJ)  and  cynicism (VOC) and connect with your sense of 
appreciation and wonder. 
Without  the capacity to suspend judgment and cynicism, all efforts to conduct an effective inquiry process will be in vain. 
Suspending  your  VOJ  means  shutting  down  the  habit  of judging and opening up a new space of exploration, inquiry, and 
wonder. 

Uses & Outcomes 


● Increased awareness of the different aspects of a system and their relationships 
● Enhanced awareness of the different perspectives of the stakeholders and participants in the system 
● Connections between stakeholders and participants 
● Ideas for prototypes 
● Use with… Listening tools 

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Example 
An  automobile  manufacturing  firm’s  product  development  team  decided  to  use  Sensing  Journeys  to  broaden  their 
thinking  and  to  generate  new  ideas.  Their  task  was  to  build  the  self-repair  capacity  of  their  cars’  engines.  The  team 
visited a broad selection of other companies, research centers, and even experts in traditional Chinese medicine (TCM).  
As  it  turned  out,  the  visits  with  TCM  experts  generated  the  most  innovative  ideas  for  this  project  (including  the  idea  to 
design self-repair functions for the “dream state” of the car--that is, for those periods when the car is not in use).  

Set Up 
People & Place 
The  group  splits  up  into  sub-teams  of  about  5  participants.  The  group  composition  matters  because  a  mix  of 
perspectives enhances the impact of the sensing journeys. 
Define  places  of  high potential for the sensing journeys. The whole group of participants should go to several places that 
can provide insights into: 
● The different perspectives of the system’s key stakeholders 
● The different aspects of that system 
● The ‘voiceless’: people in the system, those who usually are not heard or seen. 
A  good  way  to  get  a  sense  of  the  system  is  to  take  the  perspective  of its “extreme users”: these can be customers who 
use the services or products more than others or in different ways, or on a societal level, those with special requirements, 
such as a person living in a remote area needing access to a health system. 
Time 
The  length  of a sensing journey depends on the size of the geographic area being covered. It is recommended to allocate 
at  least  1  day  to  sensing  journeys  in  a  workshop  context and several days or weeks (sometimes spread over a period of 
months) in a larger project setting. 
Materials 
If  the hosts agree, it is advised to take pictures and/or videos during the journey. These can be useful during reviews with 
the other groups and as a reminder for the participants. 
Other  materials  may  be  collected  as  well,  after  seeking  permission  from  the  hosts.  A  pen  and  journal  are  required  for 
taking notes during and after the journey. 

Process 
Step 1 
Identify Learning Journeys: find places, individuals, organizations that provide you and the group with new perspective. 
Step 2  
● Prepare as a group by discussing: 
● What is the context that we will experience? 
● Who are the key players that we will talk to? 
● What questions do we want to explore? 
● What assumptions do I bring with me? What do I expect? 
● Share your most eye-opening sensing experience to date 

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Start  by  developing  a  short  questionnaire  (7-10  questions)  that  guides  your  inquiry  process.  Keep  updating  your 
questionnaire as your inquiry process unfolds. 
Prepare  the  host:  Share  the  purpose  and  intent  of  the  visit.  Communicate  that  it  would  be most helpful for the group to 
gain  some  insight  into  their  ”normal”  daily  operations,  rather  than  a  staged  presentation.  Try  to  avoid  “show  and  tell” 
situations. 
Step 3 
Small groups travel to the host’s location. 
While  at  the  site:  Trust  your  intuition  and  ask  authentic  questions  raised  by  the  conversation.  Asking  simple  and 
authentic  questions  is  an  important  leverage  point in shifting or refocusing the attention to some of the deeper systemic 
forces at play. 
Use  deep  listening  as  a  tool  to  hold  the  space of conversation. When your interviewee has finished responding to one of 
your questions, don’t jump in automatically with the next question. Attend to what is emerging from the now. 
Example questions for sensing journeys: 
● What personal experience or journey brought you into your current role? 
● What issues or challenges are you confronted with? 
● Why do these challenges exist? 
● What challenges exist in the larger system? 
● What are the blockages? 
● What are your most important sources of success and change? 
● What would a better system look like for you? 
● What initiative, if implemented, would have the greatest impact for you? For the system as a whole? 
● If you could change just a few elements of the system, what would you change? 
● Who else do we need to talk to? 
Step 4 
After  the  visit,  reflect  and  debrief:  To  capture  and  leverage  the  findings  of  your  inquiry  process,  conduct  a  disciplined 
debriefing process right after each visit. Don’t switch on cell phones until the debriefing is complete. 
Here are a few sample questions for the debriefing: 
● What was most surprising or unexpected? 
● What touched me? What connected with me personally? 
● If  the  social  field  h(or  the  living  system)  of  the  visited  organization  or  community  were  a  living  being,  what 
would it look and feel like? 
● If that being could talk: what would it say (to us)? 
● If that being could develop—what would it want to morph into next? 
● What is the generative source that allows this social field to develop and thrive? 
● What limiting factors prevent this field/system from developing further? 
● Moving in and out of this field, what did you notice about yourself? 
● What ideas does this experience spark for possible prototyping initiatives that you may want to take on? 

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Step 5 
Close  the  feedback  loop  with  your  hosts:  Send  an email (or other follow-up note) expressing a key insight you took away 
from the meeting (one or two sentences), and your appreciation. 
Step 6 
Debrief as a whole group: After a one-day learning journey this debriefing would take place in next meeting with the whole 
group. In the case of a multi-days learning journey you plan to meet between the individual days if logistics allow. 
Structure of the whole group debrief meeting: 
● Get  everyone  on the same page by sharing concrete information about the Journeys: Where did you go, who did 
you talk to, what did you do? 
● Talk about your findings and generate new ideas. 

   

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Tool: Stakeholder Interviews 

Overview 
Stakeholder  Interviews  are  conducted  by  practitioners  with  their key stakeholders; this could include customers, bosses, 
subordinates,  or  peers  both  within  and  outside  the  organization.  The  interviews  allow  you to step into the shoes of your 
interviewees and see your role through the eyes of these stakeholders.  

Purpose 
The  purpose  of  a  stakeholder  interview  is  to  see  your  work  from  the  perspective  of  your  stakeholders.  It  answers  the 
questions: What do my stakeholders want from me? What do they need me for?  
Stakeholder  Interviews  can  be  used  in  all phases of the U-process. Most common use is during the preparation phase of 
a project. 

Principles 
● Create  transparency  and  trust  about  the  purpose  and  the  process  of  the  interview;  establish  a  personal 
connection early on. 
● Suspend  your  voice  of  judgment  (VOJ)  to  see  the  situation through the eyes of your interviewee. What matters 
at  this  point  is  not  whether  you  agree  with  what  your  interviewee  is  telling  you.  What  matters  now  is  that you 
learn to see the situation through the eyes of the stakeholder. 
● Access  your  ignorance  (access  your  open  mind):  As  the  conversation  unfolds,  pay  attention  to  and  trust  the 
questions  that  occur  to  you,  Don’t  be afraid to ask simple questions or questions you think may reveal a lack of 
some basic knowledge. 
● Access  your  appreciative  listening  (access  your  open  heart):  Connect  to  your  interviewee  with  your  mind  and 
heart  wide  open.  Thoroughly  appreciate  and  enjoy  the  story  that  you  hear  unfolding  and  put  yourself  in  your 
interviewee’s shoes. 
● Access  your  listening  from  the future field (access your open will): Try to focus on the best future possibility for 
your interviewee that you feel is wanting to emerge. What might that best possible future look like? 
● Leverage  the  power  of  presence  and  silence:  One  of  the  most  effective  interventions as an interviewer is to be 
fully  present  with  the  interviewee  and  the  current  situation—and  not  to  interrupt  a  brief  moment  of  silence. 
Moments  of  silence  can  serve  as  important  trigger  points  for  deepening  the  reflective  level  of  a conversation. 
More  often  than  not,  these opportunities go unused because the interviewer feels compelled to jump in and ask 
the next question. Be courageous. Stay with the opening of the NOW. 

Uses & Outcomes 


Stakeholder interviews offer: 
● Enhanced clarity about how your work matters from the viewpoint of your stakeholders 
● An understanding of how your stakeholders assess the value you create for them 
● The identification of barriers and roadblocks that need to be removed 
● A better and deeper personal relationship with your key stakeholders 

Example 
One participant in a leadership capacity-building workshop: 

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“As  a  newcomer, I sensed that there wasn’t a lot of trust in the organization. With many questions in mind, I was asked to 
do  ‘stakeholder’  interviews  as  a  preparation  for  a  leadership  seminar.  The  first  thing  I  realized  was  that  stakeholder 
interviews  are  180  degrees  different  from  normal  conversations  -  no  checking  out  and bargaining over my pre-prepared 
plans  and  trying  to  convince  the  other  person.  On  the  contrary,  I  had  to  shift  my  perspective  and  put  myself  into  the 
stakeholders’  shoes:  ‘How  does  she  or  he  look  at  my  job?’  I  had  to  find  out  how  I  could  serve  my  stakeholders  so  that 
they could be successful… 
But  then  it  was  amazing:  The  interviews  were  incredibly  helpful.  They  saved  me  months  of  work  and  communication!  I 
learned  things  from  the  perspective  of  my  stakeholders  that  I  would  never  have  heard  in  ‘normal  communications’. 
Shortly  after  the  interviews,  people  I  didn’t  know  came  and  said,  ‘We’ve heard about these open communications you’ve 
had. We must tell you that they’ve created a lot of trust. How did you do that?” 

Process 
People & Place 
Stakeholder interviews work best face-to-face. If in-person interviews are not possible, conduct them by video conference 
or phone. 
Time 
Both figures are estimates and need to be adjusted to the specific context: 
● 30-45 minutes for a phone interview. 
● 30-90 minutes for a face-to-face interview. 
Allocate an additional 30 min. before the interview to prepare and 30 min after for review. 
Materials 
Use the interview guidelines (questionnaire), but feel free to deviate when necessary. Paper and pen to take notes. 

Sequence 
Step 1 
● Identify the stakeholders who are relevant to your current situation or challenge/opportunity. 
● Define/revise questions to adjust to the specific context. Schedule appointments. 
● Decide whether to send the questions to the interviewee in advance. 
Step 2 
● Before you meet the interviewee, allow for some quiet preparation or silence. 
● For  example,  take  20-30  minutes  prior  to  an  interview  to  relax  and  anticipate  the  conversation  with  an  open 
mind and heart. 
Step 3 
● During the interview, listen with your mind and heart wide open, take notes, follow the principles below. 
● Ask  questions  spontaneously:  Feel  free  to  deviate  from your questionnaire if important questions occur to you. 
The questionnaire is designed to serve you and your work—not the other way around. 
● Sample questionnaire: 
● What is your most important objective, and how can I help you realize it? (What do you need me for?) 
● What criteria do you use to assess whether my contribution to your work has been successful? 
● If  I  were  able  to  change  two  things  in  my  area  of  responsibility  within  the  next  six  months,  what  two  things 
would create the most value and benefit for you? 
Step 4 
● Right after the interview, take time to reflect on key insights, capture your key thoughts in writing. 
Step 5 
● Close the feedback loop: Right after each interview, send a thank-you note to your interviewee (within 12 hours). 

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Social Presencing Theater: 20 Minute Dance 

Overview 
Mindfulness  of  body  is  a  foundational  skill  for  Social  Presencing  Theater.  And like any skill, we learn it through practice. 
The  20-minute  Dance  is  a  practice  in  which  we  pay  attention  to  the  feeling  of  the  body,  without  thinking  about  it  or 
judging it. We are not trying to fix or change or accomplish anything. We welcome every moment. 

Purpose 
The  invitation  is  to  become  more  present  and  grounded  in  our  bodies.  To  support  fully  being present in the moment by 
resting  our  attention  (mind)  on  the  feeling  of  the  body.  When  body  and  mind  are  synchronized,  we  have  access  to  a 
holistic intelligence. 

Principles 
● This is a practice to restore the natural synchronicity of the body and the mind. 
● When  we  become  lost  in  thoughts  of  the  past  or  future  or  we  fixate  on  our  opinions  and  judgments  we  lose 
touch with the present moment.  
● Throughout  the  practice,  the  attention  is  on  the  feeling  of  the  body;  the  sensations  involved  in  movement and 
stillness. (It doesn't matter at all what it looks like.) 

Uses & Outcomes 


● Slowing down and becoming more grounded, appreciating the moment to moment experience  
● Body,  mind  and  heart  become  more  open  and  aligned,  resulting  in  greater  emotional  intelligence  and heartfelt 
listening 
● Increase in confidence, clarity, and creativity  
● Preparation for Stuck and 4D Mapping  

An Example 
This  can  be  used  as  a  personal  mindfulness  of  body  practice  (as  one  might  use  yoga).  Participants  in  leadership 
programs  engage  in  this  practice  to  transition  from  the  speed  and  pressures  of  work  life  into  a  more  grounded  and 
receptive state of mind. 

Set Up 

People & Place 


● Room with a clean wooden or carpeted floor 
● Sufficient space so that everyone has room to lie down on the floor without feeling crowded 

Time 
● Everyone begins the practice together. Use a gong or bell to indicate the beginning time. 
● Ideally the practice is 20 minutes long. It is fine to practice for 10 minutes. 
● Allow time for a short reflection. 

Materials 
● Encourage people to dress comfortably 
● Bell or gong to indicate beginning and end of practice 

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Process 
Lying down 
● Begin by resting on the floor with the eyes closed. Feel the body resting on the big body of the earth. Bring some 
attention to abdominal breathing. Experience your body, simply, without judgment or a goal.  
● Let  a  movement  begin.  Do  whatever  the  body feels like doing without planning anything. For example, the body 
might  feel  like  stretching,  rolling  over,  or  wiggling  its  fingers.  Keep  the  movement  close  to  the  ground.  Any 
movement is good. Pay attention to the sensations, the feeling of the body, as it is moving.  
● Then, pause and feel the body as it is resting in a shape or a posture.  
● Then begin to move again, paying attention to the feeling of the body moving. 
● Continue  in  this  way,  alternating  resting  and moving, paying attention to the feeling of the body. As we move or 
rest,  our  attention  can  be  on  part  of  the  body  (we  feel  our lower back or knee or shoulder) or on a sense of the 
whole body.  
● When  you  notice  that  you  are  thinking,  labeling,  or  judging  the  experience,  let  those  thoughts  go.  Simply  rest 
your attention on the feeling of the body.  
Sitting 
● After  several  minutes,  let  the  body  rise  to  a  sitting  position.  Continue  alternating  stillness  and  movement, 
allowing the eyes to remain closed. 
Standing 
● Again,  later  in  the  practice  time,  come  to  a  standing  position.  Continue  to  alternate  moving  and  stillness.  You 
might include bending or twisting, maintaining a sense of standing on one spot. 
Moving through space 
● Open  your  eyes  and  begin  to  move  around  the  room.  Keep  your  eyes  downcast  with  a  soft  gaze  so  that  your 
attention remains in your body and is not drawn outward into what others are doing.  
Finding an ending 
● At  the  end  of  the  20  (or  10)  minutes,  stop  and  hold  the  still  shape.  Wait  in  the still shape until the others have 
found  their ending shape and place in the room. Feel the back of the body. Feel the full three-dimensional shape 
of the body. Then become aware of the space above and below and around the body.  
Reflection 
● Reflect  briefly  in  pairs,  or  in  trios.  Allow  each  person  one  or  two  minutes  to  speak.  The others listen with their 
full attention. What did you notice? What did you learn about yourself?  
● Speak  from  the  first  person  voice  about  what  you  noticed,  felt  or  did.  Remember,  there  is  no  ideal  dance  or 
particular  “better  or  right”  experience.  Experience  is  not  the  same  as  interpretation  or  thoughts  about  the 
experience. Each person’s experience is the perfect dance for them at that time. 
Continue the practice 
● As  you  go  about  the  rest of your day, sitting in a chair or standing in line or walking to your car, remember to be 
aware of the body. Feel the whole body – the feet on the floor, the upright posture, the top of the head.  
● Notice that once you feel embodied, there is a natural sense of being and of presence. 
 
 

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Social Presencing Theater: Stuck Exercise 

Overview 
This  is  the  main  technique  of  Social  Presencing  Theater.  The  other  forms  (such  as  4D  Mapping)  are  variations  on  this 
practice. It is a process by which one experiences going through the whole U journey by moving from Sculpture 1 (current 
reality)  to  Sculpture  2 (emerging future). We do not know what the movements will be or where they will stop, but we can 
follow the movement and then reflect on our experience. Surprising insights can arise. 

Purpose 
The  invitation  here  is  to  notice  the  inclination  of  individual  people  and  groups  of  people  to  move  toward  a  saner,  freer, 
healthier,  more  creative  situation;  to  sense  more  deeply  into  the  current  reality,  rather  than  trying  to  “fix”  the  situation 
from  the  same  mind-set  or  frame  of  reference  that created the stuck situation. Instead, we feel deeply into the situation, 
suspending  our  problem-solving  habit.  By paying attention to our “body-knowing” and to the social field, we discover new 
directions or fresh insights that were not accessible just by thinking. 

Principles 
● Let the body be the guide. Do not plan, act, mime, pretend, manipulate or represent. Simply BE and DO. 
● Lean  into  the  “stuck”  situation.  The  wisdom  is  there  already.  Notice  what  is  emerging  –  what  in  Theory  U 
language is sometimes called the “crack”. 
● Trust the moment-to-moment experience. 

Uses & Outcomes 


● Become more sensitive to and honest about the feeling-quality of their current situation 
● Suspend concepts; build trust in body knowing. 
● Feel ourselves as part of a co-creative system. 
● Feel what is emerging, a future that we want to create. 

An Example 
This  exercise  can  be  used  by  individuals  or  teams  as  a  practice  for  letting  the  intelligence  of  the  body  guide  us  in 
decisions  and  actions.  Fully  embodying  our  situations  gives  us  direct  feedback  that  informs our decisions. Noticing the 
interdependence of many factors and influences in every situation gives us a broader perspective. 

Set Up 

People & Place 


● Groups of 4-6 people 
● Sufficient space so that groups can work without distraction 

Time 
● Part 1 is 10 minutes. Each person shares a gesture and a few minutes of reflection at the end 
● Part 2 is 5 minutes. All participants practice together. 
● Part  3  is  10-15  minutes  per person. Each person sets up Sculpture #1, moves to Sculpture #2, and there is time 
for reflection after each person’s “stuck”. 

   

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Process 
Show Sculpture 1 

(Corresponds to the u.lab video, “Stuck Part 2”: ​https://www.youtube.com/watch?v=uVeU1fTuSZc​) 


1. Sit together in groups of five. 
2. Reflect on a place where you feel stuck, where there is a breakdown or an area of life or work that feels stuck. 
3. Let that feeling of being stuck in this particular situation come into your body as a shape or a gesture. 
4. Embody your feeling of stuck. Make it concrete and visible in the space. 
5. One by one share this with the others in your group. Allow space between each person. 
6. Brief reflection on what you saw or felt as a witness. 
Show movement from Sculpture 1 to Sculpture 2 
(Corresponds to the u.lab video, “Stuck Part 4”: ​https://www.youtube.com/watch?v=RcxcGrqNRfQ​) 
1. In  parallel  each  person  embodies their stuck shape (sculpture 1) and then allows that shape to move. When the 
movement comes to an end, stop (sculpture 2). 
2. After  all  have  shared  their  movement,  briefly  reflect  together  on  what  each  person  experienced  doing  the 
exercise and witnessing the others. 
Group Stuck 
(Corresponds to the u.lab video, “Stuck Part 6”: https://www.youtube.com/watch?v=XvgVt-JBpO8) 
1. Take 2 minutes to sit with the group in silence and feel the social body of the group. 
2. One person places the others in their stuck sculpture to emphasize, augment, or clarify their feeling of stuck. 
3. ​As a collective, stay with the feeling of stuck, deepening into it. 
4. Pay  close  attention  to  the  collective  or  social  body  as  it  begins  to  move, shift, or change. Don’t talk during this 
phase. 
5. ​When the movement stops, rest in this Sculpture 2. 
6. ​Remaining in the Sculpture 2, each person says one sentence from the “I voice” 
7. ​Reflect as a group on what you noticed, saw, and felt. 
8. ​Gap of silence 
9. ​Next person does their Stuck Exercise, same as above. 

Reflection 
1. The reflection is built into each part of the exercise. Participants can reflect through several lenses.  
2. What  is  the  difference  between  the  stuck  shape  and  sculpture  2?  How  are  they  different?  What  was  the 
movement from sculpture 1 to sculpture 2?  
3. Where did the movement begin in the body? Where in the social body?  
4. In  the  group  stuck,  each  person  holds  or  expresses  a  different  aspect  of  the  system,  but  also  embodies  the 
whole system. Reflect on what literally happened, on the quality of experience and on the feeling. 
5. What insights or questions arose? 
 

   

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Social Presencing Theater: 4D Mapping   

Overview 
In  Social  Presencing  Theater,  the  word  theater  is  used  in  connection  to  its  root  meaning  –  a  place  where  something 
significant  becomes  visible, or where a community of people can see a shared experience. 4D mapping makes visible the 
current reality in a social system, such as a school system, health care system, or government.  

Purpose 
We  use  4D  Mapping  with groups who are looking to gain new insights about their own system, and with clients who have 
a case they want to explore using this method. 

Principles 
● 4D  mapping  explores  how  the  highest  aspiration  in  a  system  might  come  forward.  We  assume  there  is  an 
underlying  wisdom  –  in  spite  of  the  diverse  values  or  goals  of  stakeholders  in  a  system  –  that  could come to 
the surface and be visible as we move from Sculpture 1 to 2.  
● Participants  apply  mindfulness  of  body  and  awareness  of  the  surrounding  space.  4D  mapping  is  not  about 
acting out preconceived ideas or concepts we have about a system. 
● 4D  mapping  is  about surfacing and noticing what shifts in a system might be significant in going from a current 
reality to an emerging future reality. 
● Movement  is  based  on  what  is  actually  emerging,  not  based  on  manipulation  or  what  we  think  something 
should be. 

Process 

Roles & Space 


● There  are  two  basic  types  of  roles  in  4D  mapping:  players  and  space-holders.  There  is  also  a  facilitator  and a 
scribe (the scribe writes down the sentences that people speak from their shapes). 
● Those who hold the space typically sit in a circle, and players embody roles in the center of the circle.  
● There  are  typically  10-12  players,  and  everyone  else remains in their seats in a circle (once the movement from 
Sculpture 1 to 2 begins, space holders can move around the periphery of the circle). 
● 4D  mapping  is  a co-created event that depends on the quality of everyone’s attention; so both types of roles are 
equally important. 
● The  roles  in  the  system  should  be  predetermined.  Whether  you  are  working  with  a  group  looking  to  gain  new 
insights  about  their  own  system,  or  with  a  client,  determine  the  roles  together  with  the  group  or client prior to 
beginning 4D mapping. 
● Important:  Always  include  roles  that  represent  the  3  divides:  the  earth/environment,  marginalized  groups  or 
individuals, and the highest future possibility of the system. 
● Write  the  name  of  each  role  on  a  card.  Use  labels  with  tape  on  the  back to help everyone remember the roles. 
It’s helpful to be specific with roles. See the u.lab 4D mapping Part 3 video for examples.  
● Decide  the  order  in  which  the facilitator will call out the roles. We find it helpful to begin with the more powerful 
roles in the system. 

   

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Co-Initiating 
● If  working  with  a  client,  invite  them  to  describe  their  case  to  the  group,  just  as  they  would  in  the  case  clinic 
method, so everyone can sense into the current reality. This should take ten minutes or less.  
● Pause  for  a  moment,  and  practice  mindfulness  of  body.  Connect to the feeling of the body, especially the back 
of the body. 
● The  facilitator  may  remind everyone: When we step into the space, we let go of concepts of how it should be, or 
how  it  should  transform  –  we  don’t  know  the  answers.  We step into an open space with an open mind, and we 
embody  our  element  of  the  system.  We make a shape with our body that we feel expresses some quality of the 
role we’re playing. 

Co-Sensing 
● Facilitator says the name of the role and holds up the first card, with a pre-determined role written on it.  
● One-by-one,  a  person  from  the  circle  will  stand up and volunteer to embody that role. The only guideline here is 
not to choose the role you actually play in your daily life.  
● The player takes the card with the name of the role and affixes it to his/her shirt so it is visible to others. 
● That  player  finds  a place in the room and a shape that embodies the experience of that role in the system. Each 
player  comes  in,  finds  a  place  in  relationship  to  the  center,  the  edge,  and  the  other  players.  They  may  find  it 
helpful  to  ask  themselves,  “Am  I  bigger,  smaller,  in  the  center,  to  the  side;  do  I  feel  powerful,  weak  and 
vulnerable?”  Whatever  it  is,  they  embody  it  in  the  space  so  that  others  can  see  it. Remember not to act, but to 
empathize, identify with the role, and embody it.  
● Once  in  the  shape,  the  player  says  one  sentence  from  the  experience  of  that  shape,  in  the  first  person  “I” 
voice.The scribe writes these down. 
● Then, the facilitator calls the next role, and the process is repeated until all roles have been embodied. 
● Once  all  players  have  entered  the  space,  the facilitator invites anyone who feels they need to adjust their place, 
level, or direction in the space to make it more accurately embody the current reality to do so. 
● The space-holders in the circle are very important because they hold the space without judgment. 
● Once  everyone  has  found  a  place  and  shape, that is Sculpture 1. Sculpture 1 represents a feeling of the current 
reality of the system. 

Presencing 
● The players let go of any idea of the outcome and stay with the stillness for a few moments.  
● Somewhere in this sculpture, movement will arise. 

Crystallizing 
● Then  the  sculpture  begins  to  move  and  continues  moving, until the social body comes to a stop in Sculpture 2. 
This whole process could take about five minutes.  
● From  Sculpture  2,  each  player  says  the  name  of  their  role and one sentence about their experience. The scribe 
can record what is said. 
● The facilitator can invite people from the circle to also offer one sentence 
   

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Generative Dialogue 
As  a  whole  group,  reflect  on  what  you  experienced.  Describe  your  Sculpture  1  to  Sculpture  2  journey.  Emphasize  real 
data.What did you notice, see, or do? The following reflection questions have proved to be helpful: 
● Where did movement begin in Sculpture 1?  
● When did the Sculpture shift? Where did the process of transformation originate? 
● What did you notice about how your attention evolved over time?  
● How did your sense of Space, Time, Self, and Other shift over time?  
● If the journey from Sculpture 1 to 2 were a film, what would you call it? Give it a title or name. 
You might also reflect on the following questions: 
● What was your experience as a “player” or as a holder of the space? What surprised you? 
● What  are  the  key differences between Sculpture 1 (current reality) and Sculpture 2 (emerging reality)?  What are 
the top three features that changed? 
● What next steps will you take as a result of this experience? 
Step out of roles 
Before  ending  4D  mapping,  invite  everyone  to  step  out  of  his  or  her  roles.  We’ve found it helpful if everyone briefly says 
(to  themselves)  that  they  appreciate  the  opportunity  to  embody this particular role, and that they will take the lessons to 
be learned and leave all else behind. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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MITx u.lab ​SOURCE BOOK 
 

Module 3: Presencing  
Presencing 

 
Presencing,  the  blending  of  presence  ​and  ​sensing​,  means  to  connect  with  the  source  of  our  highest future possibility – 
individually,  and  also  as  teams,  organizations,  and  larger  social  systems  –  and  to bring it into reality now. The videos in 
this  module  introduces  the  principles  of  presencing,  the  principles  of  absencing  (the  inverse  of  presencing),  and  eight 
ways of shifting the current economic model to one that generates well-being for all. 
Presencing  requires  us  to  let  go  of  the  old  and  open  ourselves  completely  to  something  that  we  can  sense but that we 
cannot  fully  know  before  we  see  it  emerging.  This  moment  can  feel  like  jumping  across  an  abyss.  At  the  moment  we 
leap, we have no idea whether we will make it across. 

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Absencing 
In  our  everyday  reality  however,  we  often  experience  the  tension  between  two  different  social  fields:  the  field  of 
presencing  (sensing  and  actualizing  the  highest  future  possibilities)  and  the  field  of  absencing  (disconnecting from our 
sources  of  the  emerging  self).  Whenever  we  find  ourselves  getting  stuck  in old patterns of downloading that put us into 
the  collective  space  of  absencing,  our  job  is  to  bring  ourselves  back  on  track  by  realigning  our  attention  with  our 
intention. There are many mindfulness and other practices that strengthen that capacity.  

 
 

 
 

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Tool: Mindfulness Practice 


This practice can be read aloud for another person or a group, or you can reference it for your personal practice: 
First,  be  comfortable in your seat. Sit upright and comfortably in your chair, planting your feet right in front of you. Take a 
deep  breath  and  relax.  You  may  want  to  close  your  eyes.  But  if you're more comfortable with your eyes open that's also 
fine. 
Attend Downwards 
● Move  your  attention  slowly  downwards,  down  your  legs  to  your  feet  to  the  lower  part  of  your feet. And as you 
begin to attend to your feet, the feeling of your feet, attend to the connection downwards. 
● Imagine  if  we  were  trees,  we  would  have  roots  going  downwards.  As  human  beings,  we  don't  have  these 
physical roots, but we still can feel the connection downwards. 
● Attend  to  your  feet  and  attend  to  the  connection  downwards.  Imagine  this  connection  would  go  all  the  way 
down to the middle of the earth. Feel that connection. 
Attend Upwards 
● And  now  slowly  move  your  attention  upwards,  up  the  legs,  up  the  spine  to  the  head,  to  the  upper  part of your 
head. 
● Attend to the upper part of your head, and attend to the connection that is extending upwards. 
● As  you  attend  to  that  connection  notice  how  the  sphere,  the  globe  of  your  head  is  a  small  microcosm  of  the 
macrocosm that is surrounding us. 
● Attend to that connection. Attend to the connection upwards. 
Attend to the Micro-Macro Connection. 
● And  now  slowly  move  your  attention  downwards  to  the  middle  sphere  of  your  body  to  your  heart.  Not  just  to 
your physical heart, but to the whole energy field of your heart, to the whole middle sphere of your body. 
● Notice  how  it  is  this  part  of  our  body,  this  part  of  our  being  that  allows  us  to  connect  horizontally  to  all  the 
beings that are surrounding us. 
● Attend to your heart and attend to the connections that are emanating from your heart. 
Attend to a Loved One 
● And  now  as  we  explore  that  space  of  connection,  picture  a person that you truly love, and notice how focusing 
your  attention  on  that  person  is  opening  up  your  heart.  It's  allowing  you  to  connect  with  a  different  level  of 
energy, to connect with deep appreciation and love. 
Attend to the Global Body 
● And  now  extend  that  quality  of  connection  to  the  global  community  (to  all  u.lab  participants)  to  connect  to  a 
larger whole that shares a common journey of relating more deeply with the sources of who we really are. 
● Extend your heart, and the quality of your heart, to our entire community. 
● And  now even extend the quality of your heart even more, to all of us, to all 7 billion human beings on this planet 
right now. 
● Try  to  embrace  a  whole  community,  the  whole,  the  entire  social  field  in  that  deep  quality  of  your  heart,  which 
includes  all  our  friends,  people  we  know,  people  we  don't  know,  and  even  people  we  may have problems with, 
we  may  disagree  with,  we  may  be  in  conflict  with.  Try  to  create  a  space  in  your  heart  that's  broad  and  deep 
enough for all of us. 
Attend to the Present Moment 
● And  now  slowly  let  go  of  that.  Come  back  to  the  here  and  now.  Relax  for  a brief moment. Open your eyes and 
continue your day from this place of strength and connection. 

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Tool: Field of the Future Journaling Practice 

Overview  
Guided  journaling  leads  participants  through  a  self-reflective  process  following  the  different  phases  of  the  U.  This 
practice  allows  participants  to  access  deeper  levels  of  self-knowledge,  and  to  connect  this  knowledge  to  concrete 
actions. 

Purpose 
Guided journaling leads practitioners through a process of self-reflection that moves through the U-process. This process 
allows  participants  to  step  into  a  deeper level of reflection than in an un-guided journaling process, and identify concrete 
action  steps.  Journaling  practices  can  be  used  in  all  phases  of  the  U-process  especially  during  the  sensing  and 
presencing steps. 

Principles 
● Journaling  is  a  personal  process.  If  you’re  facilitating  this  for  others,  it’s  important  that  you  never  require 
participants to share their journaling notes in public. 
● For  facilitators:  after  completing  a  journaling  practice  you  may  create  an  opportunity  to  reflect  on  the 
experience of journaling. Again: emphasize that participants decide what they want to share. 
● Journaling means that you write to find out what you think, rather than thinking, reflecting and then writing. As a 
facilitator, emphasize that participants should just start writing and see what emerges. 

Uses & Outcomes 


● Access deeper levels of self-reflection & knowledge 
● Learn how to use Journaling as a reflective tool 
● Connect self-reflection to concrete action steps 

Set Up 

People & Place 


● Journaling  Practice  can  be  used  in groups of any size. The exercise follows the co-sensing phase meaning that 
participants have already moved through the left side of the U-Process. 
● It  is  important  that  the  room  is  quiet  and  no  noises  or  other  distractions  in  the  environment  interrupt  the 
participants. 

Time 
● A minimum of 45 minutes is required. Depending on the context this process can take up to 60-90 min. 

Materials 
● ​Pen and paper for each participant 

   

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Process 

Step 1: Preparation 
Prepare a quiet space that allows each participant to enter into a process of self-reflection without distractions.  

Step 2: Guided Journaling Questions 


Read  one  question  after  the  other;  invite  the  participants  to  journal  guided  by  the  respective  question.  Go  one  by  one 
through  the  questions.  Move  to  the  next  question  when  you  sense  that  the  majority  of  the  group  is  ready.  Don’t  give 
participants too much time. It is important to get into a flow and not to think too much. 

A 16-step Journaling Practice For Stepping Into The Field Of The Future 
 
1.​ O
​ ver the past days and weeks, what did you notice about your emerging self and what is wanting to be born? 

  
 
 
 
2.​ W
​ hat did you notice about what is wanting to be born in your context or community?  

 
 
 
 
3.​ F​ rustration: What about your current work and/or personal life frustrates you the most? 
 
 
 
 
4.​ H
​ appiness: What about your current work and life inspires and energizes you the most?  

5. ​Helicopter  I:  Watch  yourself  from  above  (as  if in a helicopter).  What are you doing? What are you trying to do in this 


stage of your professional and personal journey? 

  
  
 

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6. ​Helicopter  II:  Watch  your  collective  journey  from  above: what are you trying to do collectively in the present stage of 


your collective journey? 
 
 
 
 
7. ​Your  younger  self:  Look  at  your  current  situation  from  the  viewpoint  of  you  as  a  young  person,  at  the  beginning of 
your journey: What does that young person have to say to you?  
 
 
 
 
8. ​Footprint: Imagine you could fast-forward to the very last moments of your life, when it is time for you to pass on. Now 
look  back  on  your  life’s  journey  as  a  whole.  What  would  you want to see at that moment? What footprint do you want to 
leave behind on the planet? 
 
 
 
 
9.​ F​ rom that future point of view: What advice have you given to your current self? 
  
 
 
 
10. ​Now  return  again  to  the  present  and  crystallize  what  it  is  that  you  want  to  create:  your  vision  and  intention  for the 
next 3-5 years. What vision and intention do you have for yourself and your work? What are some essential core elements 
of  the  future  that  you  want  to  create  in  your  personal,  professional,  and  social  life?  Describe  or  draw  as  concretely  as 
possible the images and elements that occur to you. 
 
 
 
 
 
11. ​Feel  the  connection  of  our  global  u.lab  community  that  is  present  across  the  planet  in  this  moment:  What  is  our 
collective  highest  future  possibility?  What  could  we  be  an  instrument  for?  What  could  we  collectively  create  within  the 
next 3-5 years?  
  
  
 

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12. ​Letting-go:  What  would  you  have  to  let  go  of in order to bring your vision into reality? What is the old stuff that must 
die? What is the old skin (behaviors, assumptions, etc.) that you need to shed? 
 
 
 
 
13.​ L​ etting-come: Where do you find the seeds of tomorrow in your context and environment NOW? 
 
 
 
 
14.  Prototyping:  Over  the  next  three  months,  if  you  were  to  prototype  a  microcosm  of  the  future  in  which  you  could 
discover “the new” by doing something, what would that prototype look like? 
 
 
 
 
15. ​People:  Who  can  help  you  make  your  highest  future  possibilities  a  reality?  Who  might  be  your  core  helpers  and 
partners?  
 
 
 
 
16. ​Action:  If  you  were  to  take  on  the  project  of  bringing  your  intention  into  reality,  what practical first steps would you 
take over the next 3 days? 

 
   

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Self to Self Letter 


Take a moment and contemplate the following questions. 
What is it that is wanting to be born: 
● Within yourself? 
● Within your relationships? 
● Within your community? 
Re-visit what you experienced during the Stepping Into the Field of the Future exercise. 
● What advice did you give yourself? 
● What footprint do you want to leave behind? 
● What practical steps could take you into this direction and allow you to learn by doing now?  
● Who are your key partners in this? 
● What  is  it  that you could do every single day that could re-align your attention with the deeper intention that you 
are holding for your journey forward? 
Now,  write  a  Self  to  self  letter  (from  your  emerging  future  Self  to  your  current  self)  that  captures  the  essence  of  your 
responses to these questions. What small next step would you like to commit to now? 

Empathy Walk at Home 


Sometimes  the  presencing  experience  (letting  go,  letting  come)  can  leave  you  feeling  groundless. One way to shift your 
attention  from  what's  happening  inside  to  what's  happening  around  you  is  to  return  to  the  practice  of  listening.  The 
Empathy  Walk  at  Home  is  the  same  exercise  you  did  in  Module  1,  only  this  time  your  empathy  walk  will  be  with  a 
significant other, family member, or someone else who is close to you.  
The  point  of the Empathy Walk at Home is to apply the same type of empathic (Level 3) and generative (Level 4) listening 
that  you  practiced  with  a  complete  stranger  -  someone  very  different  from you - only now, with someone who you know 
very well. If you're thinking: well that sounds even harder! You're right. It usually is. 
When  you  do  your  Empathy  Walk  at  home,  you  may  want  to  start  by  watching  one  of  these  clips  together  with  your 
partner before beginning the conversation. 
● Watch the S
​ teve Jobs Stanford Commencement Speech​ (2005) 
● Watch B
​ rene Brown's TED Talk​ on the Power of Vulnerability (2010) 
If  you  can,  plan  to  spend  several  hours together. If you don't have that kind of time, just spend as much time as you can. 
Try  to  listen  to  this  person  with  the  same  quality  of  open  mind  and  open  heart  that  you  accessed  last  week,  when you 
met a stranger (or someone you didn't know well). Notice how often you find yourself listening at Level 1. 
Try  to  suspend  your  assumptions  and  judgments  and  get  into  this  person’s  world enough to get a feel for what it would 
be  like  to be them. How you go about this, what you say , what kind of time you actually spend, etc. is all up to you. There 
are  no  rules  or  guidelines.  Be  creative.  The  idea  here  is  to  get  away  from  your  computer,  go  out  into  the  world,  and 
practice empathy, relationship building and your deep listening skills.    

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Crystallizing 

Principles 
Often  times,  the  first  thing  that  happens  after  a  presencing  experience  is:  nothing.  No-thing. It’s just a connection. But, 
when  we  succeed  in  keeping  alive  that  connection  to  our  deeper  source  of  knowing,  we  begin  to  better  tune  into 
emerging  future  possibilities.  Acting  now,  from  a  different  place  or  sphere,  we  are  able  to  begin  to  operate  from  a 
different source. We envision, prototype, and embody the new. 
The  term  presencing  can  be  used  as  either  a  noun  or  a  verb and designates the connection to the deeper source of self 
and  knowing.  But  because  we  keep  that  connection  alive  across  the  whole  right-hand  side  of  the U, we can say that we 
keep  presencing (connecting and operating from source) throughout our entire journey. The term crystallizing designates 
the first stage of that process. What's important in this stage is: 
1. You actively maintain the connection to source. 
2. You take small, concrete actions to operate from that source and learn what it wants you to do. 
3. You  notice  whether  you've  reverting  back  to  downloading.  You  might  experience  judgment,  cynicism  or  fear 
around this new connection. That's normal. Just stay with it. 

Resources 
Dialogue  on Leadership: A Conversation with Otto and Ken Wilber: ​To help explain the often-misunderstood transition from 
presencing  to  crystallizing,  we  would  like  to  share  an  interview  Otto  did  in  2003  with  the  writer  and  philosopher  Ken 
Wilber.  You  can  ​download  the PDF here​. Pay particular attention to the description, on page 5, of how Ken articulates the 
process of "calling forth the future and embodying it." 
Moving  From  Sensing  to  Presencing  to  Crystallizing:​The  following  excerpt  comes  from  Presence  (Senge,  Scharmer, 
Jaworski, Flowers, 2004). The ​full book is available​ on Amazon. 
Not  all  visions  are  equal.  Some  never  get  beyond  the  "motherhood  and  apple  pie"  stage  -  good  ideas  that 
unleash  no  energy  for change. Others transform the world. "There is nothing more powerful than an idea whose 
time  has  come,"  said  Victor  Hugo  one  hundred  and  fifty  years  ago.  Yet,  the  power  Hugo  refers  to  remains 
elusive,  carefully  guarded  by  a  paradox:  there's  nothing  more  personal  than  a  vision,  yet  the  visions  that 
ultimately prove transformative have nothing to do with us as individuals.  
The  resolution  of  this  paradox  comes  from  the  transformation  of  will  that  starts  as  we  move  through  the 
bottom  of  the  U.  The seeds for this transformation lie in ​seeing our reality more clearly​, without preconceptions 
and  judgments. When we learn to see our part in creating things that we don't like but that are likely to continue, 
we  can  begin  to  develop  a  different  relationship  with  our  "problems."  We're  no  longer  victims.  When  we move 
further,  from  sensing  to  presencing,  we  become  open to what might be possible, and we're inevitably led to the 
question  "So  what do we want to create?" But the "we" in this statement is the larger "we." The visions that arise 
out  of  genuine  presencing  come  from  "the  field  knowing  itself,"  a  spontaneous  expression  of  discovering  the 
power  to  shape  our  reality  and  our  responsibility  to  an  emerging  future.  As  we  begin  to  move  up  from  the 
bottom of the U, this larger intention becomes accessible to us.  
By  contrast, many visions are doomed from the outset because those who articulate them, whether consciously 
or  not,  are  coming  from  a  place  of  powerlessness.  If  we  believe  that  someone  else  has  created  our  present 
reality,  what  is  the  basis  for  believing  that  we  can  create  a  different reality in the future? In terms of the theory 
of  the  U,  the  problem  with  most  attempts  to  formulate  visions  is  that they occur "too far up the left side of the 
U."  When  this  happens,  people formulate visions that are disconnected from a shared understanding of present 
reality  and  a  sense  of  shared  responsibility  for  that  reality.  If  people  are  still  externalizing  their problems, they 
create,  in  a  sense,  "externalized  visions,"  which  amount  to  a  kind  of  change strategy for fixing problems which 
they  have  not  yet  seen  their  part  in  creating.  Only  when  people  begin  to  see  from  within the forces that shape 
their  reality and to see their part in how those forces might evolve does vision become powerful. Everything else 
is just a vague hope. 

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Frequently Asked Questions (FAQ) on Crystallizing 


Below, we offer answers to questions people commonly have about crystallizing. 
How is crystallizing different from a normal visioning process? 
Crystallizing  means  clarifying  vision  and  intention  from  our  highest  future  possibility.  The  difference  between 
crystallizing  and  the  normal  visioning  process  is  this:  crystallizing  happens  from  the  deeper  place  of  knowing  and  self, 
while  visioning  can happen from just about any place, even from the place of downloading. In our definition, if your will or 
action  comes  out  of  yesterday's  habits,  you're  not  moving  from  presencing  into  crystallizing.  But  when  you  begin  to 
connect with and act from a bigger sense of self - a sense of what's emerging - you know you're on the right path. 
My group went through the presencing process together. How do we know if we're ready to move to crystallizing?  
After  a  moment  of  stillness  or  presencing,  in  groups,  you  can  notice  a  subtle  shift  in  identity and a different foundation 
for  working  together  and  moving forward. Up to this point, we have only felt the possibility of a future. After a presencing 
moment  or  encounter,  people  are  now poised to bring this individual and collective potential into reality. “We can’t not do 
it.”  The  first  step  in  this  journey  is to crystallize the vision and intention more clearly. We put into specific language what 
it is that we want to create. 
What is the connection between crystallizing and prototyping?  
Crystallizing  means  to  stay  connected  to  Source  and  to  slowly  clarify  the  vision  and  intention  going  forward.  As  we  do 
this,  our  image  of  the  future  keeps evolving. Then we need to take this process of bringing the new into reality to its next 
level by enacting living examples or prototypes of the future that we want to create. 
 
   

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Module 4: Co-Creating 

Prototyping Principles 
Having  established  a  connection  to  the  source  (presencing)  and  having  clarified  a  sense  of  the  future  that  wants  to 
emerge  (crystallizing),  the  next  stage  in  the  U  process  is  to  explore  the  future  by doing (prototyping). Prototyping is the 
first step in exploring the future by doing and experimenting.  
Chapter  13  (​free  download​)  of  Theory  U  offers an important theoretical underpinning for the type of prototyping process 
we  teach  in  u.lab.  This  chapter  will  help  you  make  connections  between  examples  we  presented  in  Module  2  (Bagger 
Vance  and  the  Social  Field,  the  Healthcare  Transformation  story),  the  emphasis  in  presencing  and  crystallizing  on 
stillness and connecting to source, and the action-oriented principles of prototyping. 
The  single  most  important  thing  to  do  in  the  prototyping  phase  of  the  U  is to develop, create, and test your prototype in 
whatever  format  you  choose  to  do  so.  A  plan  is  not  a  prototype.  A  prototype  is  something  you  do  that  generates 
feedback  from  others  that  then  helps  you  to  evolve  your  idea.  So  long  as  it's  an  action  that  generates  feedback,  no 
prototype is too small. 
In  this  module,  you'll  go  through  a  three-step  prototyping  process:  you'll  start  by  watching  the  prototyping  principle 
videos  and  answering  a  few  reflecting  questions.  You'll  then  use  the 3D mapping practice to construct a physical model 
of  your  idea,  initiative  or  systems  change  project.  You'll  then  return  to  the  reflection  questions  and  consider  how  your 
answers have evolved. The whole process is relatively quick and can be completed in 1-2 hours.  
After  completing  this  process,  you  may  feel  inspired  to  pursue  your  prototype  even  further.  Our  u.lab  2x  course  is 
specifically  designed  to  move  you  from  prototype  to  ecosystem  impact.  ​More  information  on  u.lab  2x  and  the  Societal 
Transformation Lab can be found here​. 
  

   

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Tool: 3D Mapping 

Overview 
3D  Mapping  is  a  tool  we  use  to  bring  multiple  dimensions  and  perspectives  to  understanding  how  an  idea,  initiative  or 
system might evolve. 

Set Up 
People & Place 
3D Mapping can be done individually or with a team. When working collectively, team size ideally consists of 5-8 people. 
Time 
Individually,  the  process  will  take  about  an hour. As a team, allow 2 hours for the process and debrief. You will also need 
time to obtain materials and for set-up.  
Supplies 
See 3D Mapping Workshop Materials (below) 
Roles 
● If you are doing this individually, skip ahead to the next section. If you are working as a team: 
● One Facilitator/Scribe from the core team 
● 5-8  people  max  per-group  as  3D  Modelers  (including  facilitator).  Multiple  groups  of  5-8 can do 3D modeling at 
the same time. 

Process 
Part I: Reflect on Vision, Intention and Core Team 
Before  you  begin  mapping  current reality, spend a few minutes to reflect on the following questions which build upon the 
first two prototyping principles. Record your reflections in a journal or on a piece of paper: 
Crystallize vision and intention: 
● What is wanting to be born in my life and work right now? 
● What future stands in need of me to come into reality?  
● What questions have energy for me now? 
● What questions is my prototype seeking to explore? 
Form a core team: 
● Who could help me most to bring my intention into reality?  
● Starting small and then broadening the circle, who could be my 
○ Core team?  
○ Core holding group? 
○ Supporting network? 
   

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Part II: Map Current Reality  


As  a  team (or individually), use the materials you’ve obtained to form a model that represents current reality and includes 
a  seed  of  the  emerging  future  possibility  you  want  to  be  in service of. Each object in the model will represent a different 
element,  quality  (inner  or outer) or stakeholder of the system. Let your hands create the model (don’t overthink it). Create 
your model in about 25-30 min if working in a team, or 10-15 if working individually or in pairs. 
For  teams:  as  you  place  an  object  onto  the  table,  share  with  the  other  team  members  (if  applicable)  what  the  object 
represents.  Do  this  one  person  at  a  time  to  get  into  a  co-creative  flow  as  the  process  unfolds.  Include:  inner  and outer 
realities, internal and external stakeholders, and your own roles. 
 
Part III: Reflection from Different Directions 
Walk  around  the  model  and  reflect  on  it  from different directions. If you’re working in a team, the facilitator/scribe reads 
aloud  the  following  questions  and  captures key data points on a flipchart for the group. If you’re working alone, keep this 
worksheet with you and read the following questions to yourself. 
“0.8”: The Seed Idea For My Prototype 
● What do I love about this model?  
● Where  do  I  see  the  seeds  of future possibility around which I could quickly create a prototype that allows me to 
explore the future by doing?  
● How might others feel about this situation? 
Platforms And Spaces (Soil) 
● What  are  the  essential relationships (connections or separations) between the parts and what feelings do these 
relationships generate? 
● How  can  I  /  we  create  collaborative  platforms  and  generative  holding  spaces  that  provide a fertile ‘soil’ for my 
‘seed’ idea to grow and evolve?  
Listen To The Universe 
● What are the key messages I / we’re hearing from the various stakeholders? 
● What is the real need my prototype is aiming to address? 
● What are the most important barriers or bottlenecks that, if removed, could help the current system to evolve? 
Integrating Head, Heart And Hand 
● Where do the different sources of power lie in this system? 
● What do you sense as the highest future potential that is being called for in this situation? 
● For the highest future potential to land, what is mine / ours to do? 
 
Part IV: Sense and Co-Shape The Emerging Future 
● Now  change  the  model  so  that  it  better  represents  the  emerging  future  you  want  to  be  in  service  of.  If  you’re 
working with a team, do this together. 
● Begin with a moment of intentional stillness. For a minute or two, just gaze at the model in light of this question: 
What highest future possibility is trying to manifest / is trying to be born? 
● Then,  after  a  couple of minutes, silently move into a process of modifying the model so that it better represents 
the future that you want to co-shape. Teams can do this collectively. 

   

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Part V: Harvest and Capture Key Insights 


(For teams: a scribe can capture the essential points on the flipchart) 

Reflect on the Key Differences between Model 1 and 2 


● What are the most important structural differences between model 1 and 2? 
● What key intervention shifted the old structure (model 1) into the new (model 2)? 
● What did you do first? What was the first significant change that you undertook? 
 
Part VI: Vision, Intention and Core Team 
Reflect  on  how  the  modeling  experience  is  further  crystallizing  or  modifying  your  vision  and  intention,  and  also  your 
definition  of  the  core  team.  Refer  back  to  what  you  wrote  in  your  journal  before  beginning  the  3D  mapping  practice. 
Update your entries as needed. 
Crystallize vision and intention: 
● What is wanting to be born in my life and work right now? 
● What future stands in need of me /us to come into reality?  
● What questions have energy for me now? 
● How can I / we clarify and evolve the questions that my prototype seeks to explore?  
Form a core team: 
● Who could help me most to bring my intention into reality?  
● Starting small and then broadening the circle, who could be my 
○ Core team?  
○ Core holding group? 
○ Supporting network? 
 
Part VII: Actions 
What  actions  can  I  plan  in  the  next  3-5  days  to  explore  the  future  by  doing?  For  ideas,  refer  back  to  what  you  did  first 
(Part V). 

   

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Module 5: Co-Evolving 

 
 
In this module, you will continue iterating and begin co-evolving your prototype.  
We  all  know  about  many  episodes  and  stories  of  great  transformational change and breakthrough. But at the end of the 
day  they  remain  merely  that:  episodes.  Sooner  or  later  the  larger  system  snaps  back  into  the  old  way  of  operating.  It's 
less  common  for  transformational  episodes  to  spread like wildfire across the remaining system. Why is that? That is the 
question we will explore in this module. 
Imagine  your prototype as a seed of the emerging future. For it to develop and evolve, you need to attend to the quality of 
the  soil  in  the social field. The core content in Module 5 will cover the principles and practices that have proven helpful in 
creating  conditions  to  co-evolve  a  prototype,  as  well  as  "four  distractions"  that  can  interfere  with  your  most  essential 
practice - which is being present now. 

The Quality of the Soil 


For  those  interested  in  going  deeper  into  the  phenomena  of  social  fields,  Otto’s  HuffPost  article  “​The  Blind  Spot: 
Uncovering the Grammar of the Social Field​” is a good starting point. 

   

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The Four Distractions 

 
Distraction #1: The past 
When  our  attention  and  thinking  is  trapped  in  regrets  of  what  happened  yesterday,  replaying  conflicts,  thinking  about 
“what I could have said or should have said”, or what others could have said, we get stuck in the past. We are drawn away 
from  the  sources  of  what’s  wanting  to  emerge.  When  this  happens,  it’s  important  to  cultivate  the  capacity  to  lean in to 
the past; to attend to the past in a way that keeps sight of our own sources, of our own role in what happened yesterday.  
Distraction #2: The future 
When  we  worry  about  tomorrow,  we lose our connection to the present moment - which is the only thing opportunity we 
have  to  connect  with  reality.  The  past  is  gone.  The  future  is  not  here  yet.  The  only  way to shift how reality unfolds is to 
connect  with  the  present  moment.  The  antidote  here  is  to  cultivate  the  capacity  for  sensing  and  leaning  into  the 
unknown, the space of possibility around us that is wanting to emerge, or that could happen. 
Distraction #3: Them 
When  we  get  caught  in  a  mindset  that  sees  other  people  as  the  source  of  all  our  problems,  we  locate  the  source of all 
issues  outside  ourselves.  In  doing  so,  we lose our agency to create change. The antidote here is deep listening and deep 
dialogue.  That  is  what  in  u.lab we call the third and fourth level of listening. These ways of listening allows us to connect 
to others in a way that dissolves the boundary separating us (or me) from them. 
Distraction #4: Me 
The  opposite  of #3 is the mindset that it’s all about me: being overly consumed and absorbed by what may happen to me 
in  this  situation or that situation. To overcome this distraction, we apply the same kind of connection described above, to 
ourselves​.  What  do  we  call  this  quality  of  connection?  That's  what  we  call  mindfulness  or  paying  attention  to  our 
attention.  That  really  is,  in  a  nutshell,  the  u.lab  curriculum.  The  case  clinics,  empathy walks, journaling practices and all 
other  tools  are  designed to help you connect more directly to the present moment, to not be overly distracted by the past 
or  present,  by  others  or  yourself,  and  to  instead  stay  connected  to  what’s  wanting  to  emerge  around  you,  and  through 
you. 
 

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Principles for Leading From the Emerging Future 

Daily Practice Toolkit 


 

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