openSAP Rpa3 Week 1 All Slides

Business Process Automation in SAP S/4HANA with SAP Intelligent RPA
Unit 1: Introduction to Business Process Automation

in SAP S/4HANA
Introduction to Business Process Automation in SAP S/4HANA
Characteristics of an Intelligent Enterprise
▪ Process efficiency is no longer a competitive differentiator, but an imperative to keep pace in the digital
economy.
▪ Organizations are under pressure to automate structured, rule-based, repetitive and UI-focused tasks to
maximize process efficiency.
▪ Organizations are trying to redefine themselves to be more customer-centric while being process-efficient.
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Today’s Intelligent Enterprise
Business
Industrial Digital Intelligent Autonomous
Process
Automation Transformation Enterprises Enterprise
Automation
today
“By the end of 2019, automation will eliminate 20% of all service desk interactions, due to a successful
combination of cognitive systems, RPA, and various chatbot technologies.” – Forrester
“By 2021, 70 Percent of Organizations Will Integrate AI to Assist Employees’ Productivity”. – Gartner
Consequences and Benefits:
Employee 2.0 The Rise of New Roles Reconfiguration of Work

▪ Focus of employees on ▪ Change from functional ▪ Allocation of tasks between
high-value tasks instead of jobs to specialized, insight- machines and humans
repetitive ones driven, multiskilled roles ▪ Reduction of repetitive
tasks due to automation

SAP S/4HANA supports the Intelligent Enterprise through four key pillars
SAP S/4HANA
Your trusted path to an Intelligent Enterprise
Digital Age User Intelligent New Business End-to-End Analytics

Experience Automation Models & Real-Time Steering
Digital assistance and Artificial intelligence and Rapidly design and Context-aware, real-time
natural language robotic process execute new business predictive insights, so
conversations for automation eliminate models and digital you can make better
increased productivity more than half services, based on decisions and
and user satisfaction of manual tasks advanced end-to-end adjustments faster
processes

AI technologies power the Intelligent Enterprise
Thinking / Decision Making

SAP Data Intelligence
SAP Analytics Cloud Listening & Speaking
SAP HANA SAP Conversational AI
Acting
SAP Intelligent RPA
At the Heart of Your Business

SAP Intelligent Applications

Example of E2E process: Invoice-to-Cash
Business Outcomes
1 Invoice Customer
▪ Recognize difference between collections /
deductions and disputes
▪ Tailor and automate communications
▪ Focus on knowledge tasks rather than repetitive,
rote tasks
2 Manage Open Receivables

▪ Convert assets to cash more efficiently
▪ Minimize bad debt expense
▪ Ensure customer service quality by focusing on
exceptions through streamlined workflow
3 Collect Cash
▪ Forecast cash flows with greater accuracy
▪ Improve financial heath of business

Example of E2E process: Invoice-to-Cash

How to get started on your automaton journey
✓ Determine enterprise engagement philosophy for digital transformation

✓ Analyze key processes for potential automation use cases
✓ Prioritize based on business value and implementation complexity
➢ Leverage S/4 Pre-defined AI scenarios
( https://rapid.sap.com/bp/#/IRPA_S4HANA)
✓ Establish a governance structure and operating model

✓ Monitor progress and change management
Contact
frontrunner@sap.com

Thank you.
Contact information:
open@sap.com
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© 2019 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of
SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its
distributors contain proprietary software components of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or
warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.
The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty
statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional
warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or
any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,
and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and
functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason
without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or
functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ
materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they
should not be relied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered
trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names
mentioned are the trademarks of their respective companies.
See www.sap.com/copyright for additional trademark information and notices.
Unit 2: Overview and Recap of Core AI Technology
for Intelligent RPA
Overview and Recap of Core AI Technology for Intelligent RPA
What is RPA?
Gartner’s Definition
Robotic process automation (RPA) is a digital enablement technology that predominantly
leverages a combination of user interface (UI) and surface-level features to create scripts
that automate routine, predictable data transcription work.
Key Value of RPA

Often a substitute for manual, repetitive tasks, RPA minimizesWorkaround
keying errors,for
speeds up
Multiple
work, and systems
cuts costs.
native integration

Intelligent automation – SAP approach
Interact Execute Optimize

Intelligent Bot (RPA) Machine Learning (ML)
▪ Chatbots to interface ▪ Multiple bot workflows for ▪ Self-learning bots with dynamic
▪ Handover to execution bot handsfree execution adaptability learn from
exceptions
Performing Tasks Robust Bots and Improve
SAP Intelligent Robotic Process Automation

SAP Intelligent RPA solution
SAP Intelligent Robotic Process Automation SAP S/4HANA
SAP SuccessFactors
SAP Ariba
SAP Concur
SAP Fieldglass
Design Build Run Monitor SAP C/4HANA
Capture the process Assemble bots, add AI-enabled bots in Health check, Chatbots, ML services
flow and skills to skills, APIs, services, action, mimic the expedite
train bots triggers user, deploy and Third-party applications
scale Non-SAP systems
Tools e.g. Excel, PowerPoint
SAP Leonardo
SAP Cloud Platform intelligent technologies
Pre-built SAP S/4HANA

bots
Components of SAP Intelligent RPA
Orchestration & Monitoring
Cloud Factory
Servers Project Development

Unattended
Digital Worker
Desktops
Attended
Digital Assistant
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

Desktop Agent Desktop Studio
5
Key differentiators of SAP Intelligent RPA
Integration for the API leverage Out-of-the-box Reinvented

intelligent suite, making bots automation with processes with
designing and deploying robust prebuilt bots for deeper insights
robots across systems SAP products
and deployments

Out-of-the-box automation – SAP Best Practices for SAP Intelligent RPA integration with
SAP S/4HANA
Line-of-Business Value Industry Value Cloud Deployment and
Implementation
Finance Operations Lead Professional Service
▪ Record-to-report ▪ Project management Integration scenarios
▪ Invoice-to-pay ▪ Resource management and
▪ Invoice-to-cash optimization Customer implementation
▪ Indirect procure-to-pay ▪ Engagement-to-cash with SAP Activate
▪ Hire-to-pay
Product/Service Operations Component Manufacturing

Lead ▪ Inventory
▪ Engineering-to-order ▪ Production order
▪ Service-to-cash
▪ Procure-to-pay
▪ Project-to-
decommission

Find bots in bot store or SAP Best Practices Explorer

How do you take advantage of intelligent automation in SAP S/4HANA?
✓ MOVE to SAP S/4HANA

✓ START with the out-of-the-box scenarios
✓ Make use of SAP’s SUPPORT and co-innovation

Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 3: Process Automation in Finance – Part 1
Process Automation in Finance – Part 1
SAP’s vision of transformation in finance: supporting growth and forward-looking insight
Predictive
Predictive Insights
Insights
Insights Forward
Advanced
looking
Analytics
Real-time
insights
Real-time
Automation insights
Backward
Operations looking Backward
looking
Operations Operations
Running Delivering Support

the Business Insights Strategy
Cost-efficient Proactive
and compliant business
finance processes steering

SAP S/4HANA’s unique formula for Intelligent Finance
Assisted User Interface
✓ Agility
Intelligent Finance Applications supports corporate strategy
✓ Analytics
provides better insights
Intelligent Technologies ✓ Assurance
manages risk
and compliance
Single Universal Journal ✓ Automation
Financial
manages cost of finance
Source of
Truth Integrated Data Platform

Available RPA bot templates for finance*
Scope Source System(s) Type of Automation

Dispute Management – Email Notification to Customer SAP S/4HANA Cloud/On-Prem UI
Dispute Management – Manage Customer Email Response SAP S/4HANA Cloud/On-Prem UI
Manage Payment Advice SAP S/4HANA Cloud/On-Prem UI
Smart Accruals Collector SAP S/4HANA On-Prem UI
Import Project Financial Plan Data SAP S/4HANA Cloud API
Export Project Financial Plan Data SAP S/4HANA Cloud API
Mass Asset Acquisition (Non-Integrated) (Demo) SAP S/4HANA Cloud UI
Lock / Unlock Profit Centers (Demo) SAP S/4HANA Cloud UI
Fixed Asset Depreciation Run (Demo) SAP S/4HANA Cloud UI
Automated Upload of Manual Entries Using API (Demo) SAP S/4HANA Cloud API
Automated Upload of General Ledger Entries On-Prem UI
Mass Asset Acquisition (Integrated) SAP S/4HANA Cloud UI
Mass Asset Retirement (Non-Integrated) Without Customer SAP S/4HANA Cloud UI
Mass Asset Transfer (Across Company Code) SAP S/4HANA Cloud UI
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC *Status 12/2019 4
Example 1: Mass asset acquisition (non-integrated)

Thank you.
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warranty.
Unit 3: Process Automation in Finance – Part 2
Example 2: Fixed asset depreciation run

Example 3: Lock / unlock profit centers

Example 4: Automated upload of manual entries using API
1 Accountant opens Outlook, 2 Accountant runs the Journal 3 Bot processes data in the file
receives journal entry file as Entry bot to read the file and creates the data load
email attachment
Prepared data to be used to 4

create journal entries
5 Accountant receives notification

and log for journal entries
created

Further RPA bot template candidates under discussion for finance*
Scope
Mass Locking and Unlocking of Cost Centers
Mass Create Free Form Payment
Update Useful Life of an Asset
Auto-Update Customer Notes from Communication in Dispute Management
Mass Asset Master Data Creation
…
*Status 12/2019
Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 4: Process Automation in Manufacturing and
Supply Chain – Part 1
Process Automation in Manufacturing and Supply Chain – Part 1
Innovations in SAP S/4HANA Manufacturing and Supply Chain
aATP DDMRP pMRP Quality Inventory

▪ Customer segmentation ▪ Overcome increasing ▪ Simulate future scenarios
for the plant to predict
Management Management
▪ Automated mass order volatility in demand and ▪ Defect code proposal ▪ Predict arrival and manage
processing using shorten lead-time capacity and component
based on problem delivery delays for stock in
alternative variants ▪ Keep inventory at optimum demand
description transit
▪ Manage shortages along amount to deal with variation ▪ Closed loop inspection ▪ Pre-built set of inventory
with business priorities at minimum cost across the planning using failure KPIs for analytics with drill-
▪ Improve business rules chain mode and effect analysis down functionality
▪ Fast re-plan ▪ Driving replenishment on ▪ Early detection of slow or
▪ Plant and material actual demand, not non-moving stock
substitution forecasts. The best use of ▪ Situation handling for
assets is to make what is overdue stock in transit
needed and what sells.
▪ Propose decoupling points
and buffer levels

Criteria for selecting processes for automating with RPA
Focus Area Criteria

▪ Consolidate and manipulate data from multiple data sources, such as Manual & repetitive
Excel, vendor portal, SAP systems
Collect data ▪ Multiple applications touched by the user during process execution,
e.g. Excel, Outlook, Web application, SAP S/4HANA, ERP, non-SAP
systems
High volume
▪ Approval follow-up with multiple stakeholders
Collaborate, ▪ Workflow trigger
trigger user
▪ Automatic service ticket resolution
action, and
communicate ▪ Monthly reports
▪ Email integration Multiple systems
▪ Process can be accelerated and improved by a digital assistant,

for example, the integration of chat bots and RPA bots to perform
Improve user operational work on user’s behalf Workaround for
productivity
▪ Part of the processes are completely executed by bots, e.g. 24/7 native integration
execution

What is SAP Intelligent RPA?
Robotic process automation (RPA) accelerates digital transformation of business processes

by automatically replicating tedious actions where human workers don’t bring any added value.
Unattended:
Fully automated process, where robots are working autonomously with human
supervision only
Attended:
Partially automated process, where robots are co-working with humans, also called
robotic desktop automation (RDA)

SAP Intelligent RPA architecture
Developer/Designer Administrator
R R R
Desktop Studio Factory
R
Application Studio Export Configuration Monitoring
Deployed
Package
Package
Credentials
Hierarchies
Desktop Agent
R R
Execution
Application Agent Orchestration
Logs
Client / On-Premise SAP Cloud Platform

Available RPA bot templates for manufacturing and supply chain*
Type of
Scope Source System(s)
Automation
Post Goods Movement (4FP) SAP S/4HANA Cloud API
Outbound Delivery – Post Goods Issue for Non-Warehouse Management (4HV) SAP S/4HANA Cloud API
Create Just-In-Time Calls (4HX) SAP S/4HANA Cloud API
Intelligent Production Order Conversion (4HR) SAP S/4HANA Cloud API
Process Order Confirmation (4G7) SAP S/4HANA Cloud API
Production Order Completion (4FF) SAP S/4HANA Cloud API
Maintain Planned Independent Requirements (4FL) SAP S/4HANA Cloud API
Mass Printing of Production Order Picklist (4FZ) SAP S/4HANA Cloud UI
Production Order Operation Confirmation (49T) SAP S/4HANA Cloud API
Physical Inventory Count – Generate Count List (49R) SAP S/4HANA Cloud API
Physical Inventory Count – Upload Count List (4A8) SAP S/4HANA Cloud API
Make Usage Decision in Quality Inspection (4G9) SAP S/4HANA Cloud API
Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 4: Process Automation in Manufacturing and
Supply Chain – Part 2
Available RPA bot templates for manufacturing and supply chain*
Type of
Scope Source System(s)
Automation
Post Goods Movement (4FP) SAP S/4HANA Cloud API
Outbound Delivery – Post Goods Issue for Non-Warehouse Management (4HV) SAP S/4HANA Cloud API
Create Just-In-Time Calls (4HX) SAP S/4HANA Cloud API
Intelligent Production Order Conversion (4HR) SAP S/4HANA Cloud API
Process Order Confirmation (4G7) SAP S/4HANA Cloud API
Production Order Completion (4FF) SAP S/4HANA Cloud API
Maintain Planned Independent Requirements (4FL) SAP S/4HANA Cloud API
Mass Printing of Production Order Picklist (4FZ) SAP S/4HANA Cloud UI
Production Order Operation Confirmation (49T) SAP S/4HANA Cloud API
Physical Inventory Count – Generate Count List (49R) SAP S/4HANA Cloud API
Physical Inventory Count – Upload Count List (4A8) SAP S/4HANA Cloud API
Make Usage Decision in Quality Inspection (4G9) SAP S/4HANA Cloud API
Mass printing of production order picklist
Predefine Excel template
Mass printing production order picklist

Production order operation confirmation
Predefine Excel template
Confirm Production Order Operation

Physical inventory count
1. Excel file template generated and the

information entered by warehouse clerk
2. Fill PI document, fiscal year, count date 3. Enter counted inventory

Make usage decision in quality inspection
Predefine Excel template with sample data
Make usage decision in quality inspection

Further RPA bot template candidates under discussion for manufacturing and supply chain*
Scope
Automatic Picking for Outbound Deliveries
Conversion of Planned Order to Process Order
Creation of Inbound Delivery Based on Delivery Notes
Picking for Outbound Deliveries with Warehouse Management
Quality Management – Creation of Inspection Results for Goods Received
…
Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 5: Extension and Modification to SAP Best
Practices
Extension and Modification to SAP Best Practices
SAP S/4HANA Intelligent Robotic Process Automation – Out-of-the-box content
SAP Intelligent RPA is a strategic area for

SAP S/4HANA, and an enabling technology that
allows us to embed intelligence and automation
in E2E processes in a scalable way for iERP.
▪ Our SAP Intelligent RPA solution consists of
– A cloud-based platform and a set of tools to
orchestrate and manage bots
– Application content (or bot skills) that automates
business processes in SAP S/4HANA based on the
use case identified
Bot Skills are rolled out via the SAP S/4HANA

Best Practices channel for cloud and on-premise
in lines and business and key industry areas

SAP S/4HANA content with SAP Intelligent Robotic Process Automation
SAP S/4HANA content released with SAP

Intelligent Robotic Process Automation has 2
main components:
Runtime Executable Bots

▪ Bot templates to kick-start adoption
▪ Standard content → Executed using SAP Intelligent
RPA Factory
Source Code
▪ Extend standard out-of-box content using SAP
Intelligent RPA Desktop Studio

Extend standard out-of-the-box content using SAP Intelligent RPA Desktop Studio
Dedicated IDE for process automation
Specification and Development:

▪ Application capture
▪ Process scripting
▪ Workflow designer
▪ Code editor
Test and Validation:

▪ Local debugger
▪ Remote debugger
▪ Re-player

Extension of SAP Intelligent Robotic Process Automation Content – End-to-end flow
Capabilities
SAP Intelligent Robotic Process Automation
Extend/Modify Source Code
Integration for the API leverage

intelligent suite designing making bots robust
and deploying robots
across systems and
Design Build Run Monitor deployments
Capture the Assemble bots, AI-enabled bots Health check,

process flow and add skills, APIs, in action, mimic expedite
skills to train bots services, triggers the user, repeat
Out-of-the-box Reinvented
automation with processes with
prebuilt bots for deeper insights
SAP products

Example 1: SAP S/4HANA standard content extension
Scenario: Production Order Confirmation
Extension: Update the source code to add email

functionality:
▪ Bot will send out the email with error logs for the
production order, which are not posted due to Gather MS Excel flies for
Gather MS Excel files for PO Add Email
incorrect production order status. confirmation Functionality confirmation
PO Confirmation Process
Standard PO
Confirmation Workflow
Extended PO
Confirmation Workflow
Example 2: SAP S/4HANA standard content extension
Steps:
▪ Download the Production Order Confirmation content from the download center.
▪ Import the content to the SAP Intelligent RPA Desktop Studio.
▪ In the Workflow section, add an additional step from the available Activities option, in this case Custom activities “Outlook”.
▪ In the Editor section, “Outlook” activities code can be modified to add the email functionality using JavaScript.
▪ Customized code can then be packaged and executed using SAP Intelligent RPA Factory
SAP Intelligent RPA Desktop Studio: Workflow
JavaScript Code

Thank you.
open@sap.com
Follow all of SAP

warranty.
Unit 6: Outlook, Road Maps, and Key Takeaways
Outlook, Road Maps, and Key Takeaways
Business Process Automation in SAP S/4HANA with SAP Intelligent RPA – Recap
Characteristics of
Intelligent Enterprise
AI Powers the Intelligent

Enterprise: SAP S/4HANA
Intelligent Bot Machine Learning

(RPA) (ML)

SAP Intelligent Robotic Process Automation makes a key difference
The SAP Intelligent RPA strategy addressing bot

scalability and cloud stability
Automation
→ Cross-application / Cross-LoB solution content pre-built
→ Best-in-class integration with SAP applications with predefined

bot content Non-SAP applications
→ Hybrid cloud & on-premise RPA solution

SAP
→ Full attended & unattended RPA capabilities applications
(SAP
→ Flexible subscription & pay-as-you-go pricing S/4HANA)
→ One integrated intelligent offering for end-to-end automation:

CAI+RPA+ML

SAP Best Practices for SAP Intelligent RPA integration with SAP S/4HANA strategy
▪ Out-of-the-box standard content continues to be the

focus for all key LoB and industry areas
− Finance
− Procurement and Sales
− Data Management
− Manufacturing and Supply Chain
− Professional Services
▪ Continuous release and lifecycle management of bot
skills
▪ High value drive use cases leveraging AI
technologies

SAP Best Practices for SAP Intelligent RPA integration with SAP S/4HANA outlook 2020
Finance Scope Procurement and Sales Scope Data Management Scope

▪ Mass Locking and Unlocking of ▪ Automated Creation of Central ▪ Direct Data Transfer
Cost Centers Quotation ▪ Automated Creation of New
▪ Mass Create Free Form ▪ PO Approval Automation Production Master Data
Payment ▪ Auto-Update of Shipping Status ▪ Smart Mass Maintenance of
▪ Update Useful Life of an Asset from Logistics Provider Tracking Master Data
▪ Auto-Update Customer Notes Numbers ▪ Data Quality Check
from Communication in Dispute ▪ Sales Document EDI Message
Management Handling
▪ Mass Asset Master Data
Creation

SAP Best Practices for SAP Intelligent RPA integration with SAP S/4HANA outlook 2020
Manufacturing and Supply Chain Scope Professional Services Scope

▪ Automatic PGI for Outbound Deliveries ▪ Update Activities List due to Employee
▪ Creation of Inbound Delivery Based on ▪ Execute Bot(s) for Routine Tasks Directly
Delivery Notes from Project Management Solution
▪ Picking for Outbound Deliveries with ▪ Automated Project Re-Scheduling Changes
Warehouse Management for Project-Based Services
▪ Post Goods Movement ▪ Auto-Worklist Creation for Project Manager
▪ Conversion of Planned Order to Process Based on Project Exceptions like Budget
Order and Schedule Slip
▪ Quality Management – Creation of Inspection
Results for Goods Received

Call to action
✓ Sign up for SAP Intelligent Robotic Process Automation
✓ Adopt pre-defined best practices content in SAP S/4HANA

for cloud or on-premise
✓ Share common business use cases
✓ (Partners ☺) Further extend standard content or downpour

content to other versions of SAP S/4HANA
SAP Products Success and Co-Innovations team dedicated to

customer adoption and success with new and emerging
innovations, technology, and content that add immediate
value in customers’ end-to-end business processes – contact
frontrunner@sap.com
Thank you.
open@sap.com
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Business Process Automation in SAP S/4HANA with SAP Intelligent RPA

Unit 1: Introduction to Business Process Automation

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Consequences and Benefits:

Employee 2.0 The Rise of New Roles Reconfiguration of Work

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

Digital Age User Intelligent New Business End-to-End Analytics

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4

Thinking / Decision Making

At the Heart of Your Business

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5

2 Manage Open Receivables

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 6

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 7

✓ Determine enterprise engagement philosophy for digital transformation

✓ Establish a governance structure and operating model

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 8

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

Key Value of RPA

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Interact Execute Optimize

Performing Tasks Robust Bots and Improve

SAP Intelligent Robotic Process Automation

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

SAP Intelligent Robotic Process Automation SAP S/4HANA

Pre-built SAP S/4HANA

Servers Project Development

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

Integration for the API leverage Out-of-the-box Reinvented

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 6

Product/Service Operations Component Manufacturing

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 7

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 8

✓ MOVE to SAP S/4HANA

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 9

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

Running Delivering Support

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Assisted User Interface

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

Scope Source System(s) Type of Automation

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 5

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

Prepared data to be used to 4

5 Accountant receives notification

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

aATP DDMRP pMRP Quality Inventory

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Focus Area Criteria

▪ Process can be accelerated and improved by a digital assistant,

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 3

Robotic process automation (RPA) accelerates digital transformation of business processes

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 4

Desktop Studio Factory

Client / On-Premise SAP Cloud Platform

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

Predefine Excel template

Mass printing production order picklist

Predefine Excel template

Confirm Production Order Operation