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ROLEPLAY MANAGEMENT IN NURSING:

SUPERVISION

Lecturer: Made Indra Ayu, S. Kep., Ns., M. Kep.

Name of Group 2:

FAKULTY OF NURSING

WIDYA MANDALA SURABAYA CATHOLIC UNIVERSITY

SURABAYA

2020
THEORY

1.1 DEFINITION OF SUPERVISION

Supervision is the planned activities of a manager through the activities of


guidance, direction, observation, motivation and evaluation on his staff in
carrying out activities or daily tasks (Arwani, 20012)

1.2 THE PURPOSE OF SUPERVISION

If supervision can be done well, there will be many benefits. These purpose
include the following::

1. Supervision can improve work effectiveness..

2. Supervision can further improve work efficiency.

If both of these improvements can be realized, it means the achievement of an


organization's goals has been achieved. The main objective of supervision is to
ensure the implementation of various activities that have been planned correctly
and appropriately, in the sense of being more effective and efficient, so that the
goals set by the organization can be achieved satisfactorily (Suarli & Bachtiar,
2010).

1.3 PRINCIPLE OF SUPERVISION

Supervision activities try as optimal as possible conducive and comfortable


working conditions that include the physical environment, work atmosphere, and
the number of sources needed to facilitate the implementation of the task. For this
reason, there are a number of basic principles required for implementing
supervision. The basic principle of supervision can be simply described as
follows:

1. The main purpose of supervision is to further improve the performance of


subordinates, not to find mistakes.

2. In line with the main objectives to be achieved, the nature of supervision must
be educative and supportive, not authoritarian.
3. Supervision must be done regularly or periodically. Supervision that is only
done once is not good supervision.

4. Supervision must be carried out in such a way that good cooperation is


established between superiors and subordinates, especially during the
problem solving process, and to prioritize the interests of subordinates.

5. The strategy and procedures for supervision will be carried out according to
the needs of each subordinate individually. Implementing the same strategies
and procedures for all subordinate categories is not a good supervision.

6. Supervision must be carried out flexibly and always adjusted with


development.

1.4 TECHNIQUE OF SUPERVISION

1. Direct observation

Direct observation must be carried out as well as possible. For that there are
several other things that must be considered.

a. Observation target.

b. Objectivity of observation.

c. Observation approach.

2. Cooperation

For good communication and ownership to emerge, the supervisor and supervised
need to work together in solving problems, so that the principles of group
cooperation can be applied.

1.5 Supervisor Routine Activities

1. Preparation.

a. Arrange supervision schedule,

b. Prepare supervision material (supervision format, documentation guidelines).


c. Socializing the supervision plan to the implementing nurse

2. Implementation of supervision.

a. Say hello to a supervised nurse,

b. Make a contract for when supervision of documentation is carried out.

c. Together with the nurse identify the complete documentation for each stage,

d. Discuss the achievements that have been obtained by nurses in

document nursing care

e. Provide guidance / direction in documenting nursing care,

f. Record the results of supervision.

3. Evaluation.

a. Assess the nurse's response to the documentation that has just been directed,

b. Give reinforcement to nurses,

c. Delivering a follow-up plan for supervision


ROLEPLAY SCRIPT

Maria Stefi as Nursing Unit Manager Room

Tiffanny Aditya as Nurse Associate

Tojaris Irvan as Nurse Manager

Paulina Nona Reni as Nurse Junior

Shifa Sastramita as Nurse Associate

Naafiu Hayyu as Nurse Junior

Sheren Alfania as Nurse Junior

In Widya Mandala Hospital specially in Interna Room, there are new nurses start
firs working in Widya Mandala Hospital. There are 3 nurses who charge in Interna
Room. The Nursing Unit Manager are lead them to start their day.
Tojaris : Good morning all, I want to introduce our new
nurses.
Sheren, Naafi and Reni : Good morning nurse, I’m Reny ,I’m Naafi, I’m
sherren, please take care of us
Stefi : Good morning.
So you are all the Nurse who practice in Interna
Room right?
Naafi : Yes, Nurse.
Tiffanny : Have a nice experience in here, we are very helping if
we have new nurse in this room
Sheren : Thank you nurse, please take care of us

Tojaris : Ok I will introduce your NUM in this room


Sheren, Naafi and Reni : Oke sir
Tojaris : Oke, Reny, Naafi,Sherren this is nurse Stefi. She is
Nursing Unit Manager in Interna Room. Stefi, they
will trial in interna room in 3 month, i hope you can
work together well.
Stefi : Oke sir, thankyou
Sheren, Naafi and Reni : You’re welcome nurse. I will go back in my room
Stefi : Ok
Sheren, Naafi and Reni : Thankyou sir
After that the nursing manager left the interna room and nurses go to NUM’s
Room to get briefing.
Naafi : Excuse us, nurse.
Stefi : Come in please.

Ok, sit down here. So all of you are new nurse in


here?
Reni : Yes nurse.
Stefi : I’m sorry, but I don’t know your name. Can you
introduce yourself first?
Reni : Ok nurse, I’m Reni, and this is Sheren and this is
Naafi
Stefi : Ok I’m Stefi as NUM in here. Because all of you the
new nurse in interna room, I will monitor you and
give the checklist and make the schedule to supervise
all of you. Get it?
Sheren, Naafi and Reni : Yes mam
Stefi : Oke, any question?
Naafi : Were we supervised one by one?
Stefi : Yes, you were. I was supervised you one by one.
Anymore?
Sheren : Oke nurse, after this, can we prepare to start shift?
NUM : Yes you can, and before all practition in room you
can also tell all nurses in nurse station.
Sheren, Naafi and Reni : Oke nurse, we understand it
Sheren : Ok nurse, thank you. So when you give us the
schedule nurse?
Stefi : Maybe in the end of shift I can give you the schedule
for work and your schedule for doing competence
Naafi : Ok nurse thank you.
Stefi : So now let me tell this to the nurses to help me for
accompany you.
And then the NUM lead the nurse to Nurse Station, and tell the nurses to give
accompaniment to all new nurse.
Stefi : Nurse Mita, can you help me to introduce about this
room first? Because I have something important to do
right now.
Mita : Ok, nurse Stefi. I can help you.

NUM : Ok, so you can start it today nurse.


Mita : Guys, I will tell you about this room
Reni : Ok, nurse
Mita : Ok, so this is in patient room, there are 3 bed for third
claa, and 2 bed for second class, and 1 bed for first
class with bathroom. And this is nurse station, and
there is a medicine room. Any question?
Sheren, Naafi and Reni : No nurse
Mita : And if have come first step is doing handover, and
mixing medicine and prepare oral medecine and then
doing intervention . If don’t question you can go to
nurse room, over there
Sheren, Naafi and Reni : Oke nurse,thankyou
After that all the nurses do their job as normal. And after prepare it together,
Naafi and Nurse Mita go to patient to give injection.
After give the injection, the Naafi and Nurse Tiffanny comeback to nurse station
and Nurse Toja inform them to do routine observation at 10 a.m.
Tiffanny : Guys, can you doing routine observation right now?
Because it’s already at 10 a.m. you can spread it until
2 team to make it faster. You can doing check vital
sign right?
Naafi : Yes nurse, we can.
Tiffanny : Ok naafi
The new Nurses doing routine observation. After finish all the observation they
comeback to nurse station and report it to Nurse Tiffanny.
Sheren : Nurse Toja, this is all the vital sign the patiens.

Tiffanny : You all can sit down and fill the observation record.

Sheren : OK nurse.
Reni : Nurse Tojaris, can you help me to fill this observation
record, because it’s different than I see.
Tiffanny : Oh yes, this column is for blood preasure you can
write down up and down arrow and this column for
temperature, and this observation record must know
about the intake and output for patient.
Reni : Oh ok nurse about intake and output I already ask the
patients.
Tiffanny : Yes you can write it down
(all new nurse doing docummentation of vital sign)
In the end of morning shift, the NUM call new Nurse to share about their schedule
Stefi : So this is the schedule for your shift and than this is
for doing competition in here, please prepare yourself
and I will start 2 days again so you all can prepare
first
Sheren, Naafi and Reni : Ok nurse thankyou.
In the next day, Reni, Sheren and Naafi call by Stefi come to her room
NUM : Reni, Sherren, Naafi can you go in my room, now?
Sherren, Naafi, Reni : Oke nurse
The new nurses go to NUM’s room together
Sherren : Excuse me nurse
NUM : Please come in, and take a seat
Naafi : Thankyou nurse
Stefi : So you all already know the schedule of the
supervise, before you do it tomorrow I think it’s
better that all of you sign the supervision form.
Sheren, Reni and Naafi : OK nurse.
Stefi : Read the form first and if you have something to say
about this form yuu can tell me.
Naafi : OK, nurse. I think the form is right.
Stefi : How about sheren and Reni?

Reni : Same with Naafi nurse

Sheren : Yes nurse, I agree.


Stefi : Ok you can sign this form.

(everybody sign the form)

If all of you already sign all of you can go back to


nurse station and back to work.
Sheren, naafi, reni : Ok nurse, thankyou.
The next day, Stefi as NUM ask Reni about the supervision
Stefi : Good morning guys, so Reni, are you redy to do the
competence?
Reni : Yes nurse I’m ready
NUM : Now, Reni please prepare the infusion set.
The NUM see the In when prepare the tools, and after that the NUM ask them about
the tools and the action that they will do.
Stefi : how about you Reni?
Reni : First we must prepared the tools first from the
hansaplast or hipafix and the iv cath, set IV and . And
we must bring torniquet too nurse.
Stefi : So, for Ms X, in C3, today is time to replace her infus
because her infusion getting swallon. So I want you
to set her infusion. Understand?
Reni : In C3, in her room?
Stefi : Ok Ren. Now let’s move on to the patient
So the num and Reni go to patient. After doing all the copetence, the NUM and Reni
comeback to NUM’s room and doing evaluation
Stefi : Reni, you already did great job.
Reni : Thank you nurse
Stefi : You can more confidently in front of patient so the
patient will believe to us to take care of them. So
don’t show your unconfidenly in front of patient.
They will scare if you not confidently
Reni : Yes nurse, we will try it to more confidently

Stefi : OK so now you can back to nurse station and help the
nurses
Reni : Thankyou nurse

Stefi : Oke reni, later or tomorrow I will give you the result.
Now please call Sherren.
Reni : Oke nurse,thankyou
Reni left the room, call Sherren and continue her job to hel the other nurses
NUM : So sheren, are ready to do the competence?
Sherren : Yes nurse I’m ready
NUM : Now, Sherren please prepare the infusion set.
The NUM see the In when prepare the tools, and after that the NUM ask them about
the tools and the action that they will do.
Stefi : how about you Sherren?
Reni : First we must prepared the tools first from the
hansaplast or hipafix and the iv cath, set IV and the
infusion, betadine if they injure. And we must bring
torniquet too nurse.
Stefi : So, for Ms Y, in C2, today is time to replace her infus
because her infusion have blood clots. So I want you
to set her infusion. Understand?
Sherren : In C2, in her room?
Stefi : Yes Sherren, if you agree, please sign in. Here
Sherren : Ok nurse
Stefi : Before you go to patient, please tell me how to hold
an IV cath when thrust into a patient
Sherren : (demonstrate it without take off the needle cap)
Stefi : Ok Sherren, that’s right. Now let’s move on to the
patient
So the num and Sherren go to patient. After doing all the competence.

The NUM and Sherren comeback to NUM’s room and doing evaluation
Stefi : Sherren, you already did great job.
Sherren : Thank you nurse
Stefi : You can more confidently in front of patient so the
patient will believe to us to take care of them.
Sherren : Yes nurse, we will try it to more confidently

Stefi : OK so now you can back to nurse station and help the
nurses
Sherren : Thankyou nurse

Stefi : Oke Sherren, later or tomorrow I will give you the


result. Now please call Naafi.
Sherren call Naafi and continue her job
NUM : So are you all ready to do the competence?
Naafi : Yes nurse I’m ready
NUM : Now, Naafi please prepare the infusion set.
The NUM see the In when prepare the tools, and after that the NUM ask them about
the tools and the action that they will do.
Stefi : how about you Sherren?
Naafi : First we must prepared the tools first from the
hansaplast or hipafix and the iv cath, set IV and the
infusion, betadine. And we must bring torniquet too
nurse.
Stefi : So, for Ms Z, in B2, today is time to replace her infus
because its time to change her infusion. So I want you
to set her infusion. Understand? Or any question?
Naafi : No nurse, I understand
Stefi : Yes Naafi, if you agree, please sign in. Here
Sherren : Ok nurse
Stefi : Ok Ren. Now let’s move on to the patient
So the num and Naafi go to patient.
Stefi : (observe Naafi’competence, suddenly Ns Tiffanny
want give injection in B3 without use clean glove on
his patient)

Ns Tiffanny, can u use clean glove?


Tiffanny : Oh yes nurse, my bad, I will back on nurse station to
bring it, im sorry nurse
Stefi : Later, never repeat your mistake tiffanny
Tiffanny : Oke nurse, I understand. Thankyou for remind me
Stefi : Oke, don’t forget after you use that immediately
release it
Tiffanny : Oke nurse
After doing all the competence.The NUM and Naafi comeback to NUM’s room and
doing evaluation
Stefi : Sherren, you already did great job.
Naafi : Thank you nurse
Stefi : You more confidently than Sherren and Reni. Please
maintain it in other competence. Great job naafi
Naafi : Yes nurse

Stefi : OK so now you can back to nurse station and help the
nurses
Naafi : Thankyou nurse

Stefi : Oke later or tomorrow I will give you the result.


Naafi : Oke nurse thankyou
At 1 p.m. Stefi as NUM suddenly check new nurses doing their docummentaion in
medical record.
Stefi : Hello guys, how was your 3rd day of work?
Naafi : It’s fun nurse, and got a lot experiences
Stefi : It’s great to hear that, so can I check your medical
record? What do you fill in your medical record?
Naafi : Yes nurse, you can see this one. I fill the
implementation column nurse stefi.
Stefi : (see the medical record) Ohh you did great job, naafi.
Sheren and Reni can I see your medical record that
you already fill it?
Reni : Yes nurse, this one
Sheren : Yes nurse.

Stefi : (see the medical record) Eceryone did a great job, but
for Reni I think you can improved your writing better
because I can’t read your writing.
Reni : Ok nurse Stefi
The next day, the NUM call the new nurses to doing evaluation
Reni, sheren naafi : Good morning ma’am
Stefi : Good morning, please take a sit. So, yesterday all of
yo already doing the competence. What do you think
yesterday? Do you think you have a problem
yesterday?
Reni : No nurse, I think yesterday we doing a great job

Stefi : Yes you right reni, but all of you must improved your
confident in front of patient
Naafi : Yes nurse because yesterday, I was nervous

Stefi : It’s ok, next time you can more confidently. So that’s
all for the evaluatin, you can sign the evaluation form
here.
Sheren : Ok nurse

Stefi : Any question? If don’t have any question you can


back work again
Reni, sheren naafi : OK nurse thankyou

After that the new Nurse back to Nurse Station. And after 1 weeks in Interna Room,
all the new nurse more growthly and moe confident to take care in front of patient and
The NUM is proud of them that they are doing great job.

-THE END-

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