Beruflich Dokumente
Kultur Dokumente
Methods
Quantum Health partnered with data science
leader, Cogitativo, to conduct a study across the Data Set
entire portfolio of Quantum Health’s self-insured Analyzed
employer clients. They analyzed a variety of • 2.1 million members
data sets, including medical and pharmacy
• 176 million medical and pharmacy claims
claims, care coordinator conversations and
customer service surveys. Analysis included AI • $22 billion in paid claims
and natural language processing techniques, as • Customer service and care coordination interactions
well as rigorous statistical tests.
• Customer survey and comment data
With over 20 years of consumer journey mapping and consumer and provider
interaction, this 2019 independent data analysis validates Quantum Health’s
differentiated approach, innovation and expertise in providing navigation
support. Quantum Health has a clearly measurable impact on eliminating the
complexity of healthcare and changing the behaviors that drive costs.