7 April, 2009

User Manual

Generic
Online Feedback system

Developed by,
Deepak Agarwal
Kapil Neurgaonkar
Prof. Rahul Dagade
Ritesh Ganatra
Satyanarayan Mantri

Department of Computer Engineering

PUNE INSTITUE OF COMPUTER TECHNOLOGY

Copyright © 2009, Networks Lab, Department of Computer Engineering, PICT, PUNE-43

 Installation and Usage Guide
1. System Requirements
1.1 Hardware:
 Server: P-IV or above machine with minimum 1GB RAM, must be in network
 Client: Any configuration, must be in network
1.2 Software:
 Server: Windows 2000, Oracle 9i, IIS web server, Mozilla firefox 2.0 or Internet
explorer 6.0, Silverlight 3.0
 Client: Any operating system, Mozilla firefox 2.0 or Internet explorer 6.0, Silverlight
3.0

2. Installation steps
2.1 Install Oracle 9i general purpose edition
 Insert Oracle 9i CD
 Select installation type “General purpose”
 Set System password
 Continue

2.2 Create user ‘feedback’ having password ‘pictfeedback’ in oracle 9i

 Open SQL Plus
 Login using username ‘System’
 Enter command “Create user feedback identified by ‘pictfeedback’;”
 Enter command “grant dba to feedback;”
 Enter commit;
 Exit

2.3 Create database and create database using sqlquries.txt file

 Open SQL Plus
 Login in oracle 9i as user ‘feedback’
 Copy and paste sqlquries.txt file on SQL plus editor
 Enter commit;

Copyright © 2009, Networks Lab, Department of Computer Engineering, PICT, PUNE-43

  Exit

2.4 Create system dsn ‘feedbackdsn’ for oracle for user ‘feedback’ with password =
‘pictfeedback’
 Go to Control panel>Administrative tools>Data sources(ODBC)
 In system dsn tab, add>Oracle in OraHome90>Finish
Data source name: feedbackdsn
Decsription:
TNS Service Name:
User id : feedback
Click Ok
 Exit

2.5 Install silverslight 3.0 on each client.

2.6 Install IIS web server

 Go to Control panel > Add/remove programs > add/remove windows
components
 Select Internet Information Services > Next
 Insert Windows 2000 installation CD in CD-ROM
 Exit
 After successful installation, there is Inetpub folder created in C:

2.7 Copy feedback folder in “c:\inetpub\wwwroot” directory

2.8 Configure IIS

 Go to Control panel > Administrative tools > Internet Services Manager >
Default web site > Properties > TCP port
 Set TCP port = 8080 and connections > limited to = 40
 Go to Home directory tab, set Local path = “C:\Inetpub\wwwroot\feedback”
 OK

Copyright © 2009, Networks Lab, Department of Computer Engineering, PICT, PUNE-43

 2.9 Put no proxy for ‘server IP address’ at each client’s browser.
 For firefox browser: Go to Tools > Options > Advanced Tab > Network Tab >
Settings > No proxy for
 Enter Server’s IP address in text box.
 OK

2.10 Access the system by putting server’s IP address on the address bar of client’s
browser. Ex. If server’s IP address is 192.168.5.196 then enter
http://192.168.5.196:8080 in the address bar of client’s browser.

3. Steps to prepare the system

3.1 Add domain – It describes various heads ex. CTL for class-room teaching learning, LTL
for lab teaching learning etc.

3.2 Add category - Each domain has set of categories ex. CTL contains feedback of various
subjects taught in classroom. If Prof. Dagade teaches Computer Networks (CN), the
category name is CN – R.V. Dagade under the domain CTL. Also for library feedback
domain can be “Library” and category can be “Library facilities” etc.

3.3 Questions:
Add – Related to each category admin can add particular set of questions with options
and can assign weightage to each option as given by M.R.
Copy – Admin can copy the questions from one category to another category. ex. If Prof.
Dagade teaches Computer Networks (CN) and Prof. R.B. Ingle teaches Distributed
Systems (DS), the questions from category CN – R.V. Dagade can be directly copied to
DS – R.B. Ingle. Questions can even be copied from one category to another category
across domains.
Note: Use Ctrl key to select multiple categories.

Copyright © 2009, Networks Lab, Department of Computer Engineering, PICT, PUNE-43

3.4 Add Class – Admin can add a class and number of students for the class. Ex. If SE-I
class has 80 students, then it can be added by selecting class as SE and division as 1 and
entering 80 as number of students.

3.5 Student
Configure – Admin can enable or disable all or set of students from selected class for
giving feedback of a particular category. Ex. if Prof. R.V. Dagade teaches Computer
network subject only to TE-I, then students of TE-II and all other irrelevant classes can
be disabled from giving feedback to Prof. R.V. Dagade for subject CN.
Statistics – Admin can see the current status of answered or unanswered categories for
each student from the selected class.

3.6 Generate report – Admin can generate report for selected category, which shows the
number of students who have given the feedback. It also shows percentage analysis of
each question in the category and overall analysis of the feedback.

3.7 Clear database – Admin can clear the given feedback information. It is recommended
that use this functionality when all the reports are generated, to take feedback for next
semester. Otherwise you will loose the feedback data.

Copyright © 2009, Networks Lab, Department of Computer Engineering, PICT, PUNE-43