GHANA WATER COMPANY LIMITED

Main Bankers: GCB Bank Limited Head Office

Societe Generale Ghana Post Office Box MB 194
National Investment Bank Accra – Ghana
West Africa
My Ref. No.:……………………………………
16th March, 2020
Your Ref. No.:………………………………….

To: All Media Houses

From: Head of Communications
CC:
Date: 16th March, 2020
Ref:
Subject: GWCL REASSURES CONSUMERS OF FLOW

The Management of Ghana Water Company Limited wishes to announce that we are experiencing
some challenges with water supply in Accra and most Cities during this high demand period.

Management advises consumers to increase storage of water while it is flowing through their taps,
so in the event of low pressures or no flow, consumers can resort to their storage.

It must be emphasized that during this period of the convid-19 pandemic, citizens are advised to
wash hands regularly under running water. With the erratic flow in some areas, consumers are
advised to use improvised receptacles like the “Veronica Bucket” in the washing of hands and
dispose of the dirty water immediately after. A number of consumers who resort to the use of
treated water for keeping lawns green, for commercial washing of vehicles etc. are also advised
to desist from that, since these practices reduce the pressures in the pipelines, thereby causing low
pressure and no flow in some areas, especially areas located in high elevations.

Management of GWCL is very much concerned about the serious impact of the water situation in
the Country and wish to request all citizens to kindly report all burst pipes and leakages
immediately to the nearest GWCL district offices, Customer Service centres, Fault Offices, and
GWCL WhatsApp lines (0555123393, 0555155524, 0207385088, 0207385089, 0207385090. You can
include google locations, pictures and videos as well.

Management of GWCL, wishes to inform the general public that it is doing its utmost best to solve
the water situation in the country but as patriotic citizens, we need to use water prudently and
avoid antisocial attitudes. Let us pay our bills promptly and help GWCL to serve you better.

The cooperation of the general public is greatly appreciated.

GWCL… Always at your service….

Registered Office: 28th February Road, (Near Independence Square)

Telephone: 233-302-666781-7 Fax: 233-302-663552 Telegrams: DIRWAT
Website: www.gwcl.com.gh E-mail: info@gwcl.com.gh