April L Lavender

401 Lakeview Drive Apt. #465 Clute, TX 77531 •cell (979) 480-6050
likeomgcupcakes@gmail.com

Objection
I would like to secure a position that will enable me to use my strong communication and
organizational skills, customer service background and my ability to work well with people.
Office management tasks including- computer knowledge, business intelligence and data
program use. To provide quality work for my employer and gain experience. Most of my
experience is in retail/ customer service but I’m looking forward into changing it to
administrative/ clerical.

Skills
​•​ Detailed and Organized
•​ Quick learner
​•​ Positive and Friendly
​•​ Critical and Creative thinking
​•​ Filling and data archiving
• Multi- tasking and risk taking
• Quality assurance
• Computer and internet skills
• Software skills e.g., microsoft word and office, and excel

Experience
Stay at home care​ / ​ ​Homemaker ​ ​ Jan. 2009 - Aug. 2018 
•​ Stay at home mother taking care of my children and basic needs
• Organize and clean, cook and bake, doing crafts

Cashier Customer Service/ Casey’s General Store Jan. 2016- Feb. 2017
• Greeted customers entering the store
•​ Handled all customer relations issues in a gracious manner and in accordance with
company policies.
•​ Answered customer telephone calls promptly in a appropriate manner.
• Maintained cleanliness and appearance of the store stock room and parking lot.
• Stocked shelves and coolers with products with attention to keeping rotation of older
products out before ones with later expiration dates.
• Operated POS system,cash register for cash, check, and credit card transactions.
•​ Completed all point of sale opening and closing procedures, including counting the contents of
the cash register.
•​ Worked with management team to implement the proper division of responsibilities.
• Assisted customers by answering questions and helping locate products.
• Check ID's for age verification with products requiring proof of age.
• Communicated with vendors regarding back order availability and future inventory.

Clerical Assistant/ Megan Holtz Agency Jan. 2015- Sept. 2015 

• Organized files
• Took payments
• Managed office supplies and upkeep
• Coordinated office inventory by stocking supplies
• Contained a clean reception area and associated areas
• Greeted customers in a professional manner and provided friendly, knowledgeable assistance
• Greeted customers and visitors in person and via telephone
• Answered and managed incoming calls
• Did not have license to quote

Education
High School Diploma-
Nederland High School // Nederland, Texas // 2007