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Competency Description
Knowledge of academic assessment of educational programs to review student learning

Knowledge of courses and academic planning to provide counseling to students


Knowledge of principles of academic program planning, development, and evaluation
Ability to interpret academic program requirements and provide advice to students
Knowledge of academic research theories and methodologies
Knowledge of academic resources available to students
Knowledge of university admissions processes
Knowledge of adult learning theory
Ability to evaluate applicant information and determine eligibility
Ability to select students for internships or full time positions
Knowledge of career development and counseling to give career advice to students
Knowledge of career counseling tools and resources
Knowledge of techniques to develop instructional material with specialized course
software
Knowledge of curriculum needed for professional development
Ability to use the methods and techniques to develop an instructional delivery system
Knowledge of admissions, registration and graduation requirements
Ability to develop and implement financial aid programs and policies to attract students

Knowledge of instructional design concepts to design instructional content


Knowledge of training techniques to develop course content and learning aids
Knowledge of instructional systems development models, applications, and best
practices
Content and considerations for designing, developing a specific academic discipline
Student admissions systems to determine if candidates meet admissions qualifications

Ability to counsel students regarding academic, social, behavioral and personal issues
Provide students with a welcoming environment and school facilities, policies and
services
Knowledge of student programs and activities
Principles and practices of student program planning, development, and evaluation

Knowledge of student registration processes


Knowledge of and ability to interpret and apply NCAA and ACC rules and regulations

Knowledge of coaching methods


Knowledge of current best practices in sports medicine and physical fitness
Manage accountabilities and organization of the Audit and Compliance (A&C) function

Internal audit processes and practices to perform audits to ensure CUs compliance

Knowledge of International Standards for the Professional Practice of Internal Auditing

Ability to conduct audits and investigations


Knowledge of commercial laws ability to interpret and take action when necessary

Use the proper processes and practices to manage and administer contractual
agreements
Knowledge of contractual matters. Evaluate, interpret and improve agreement language
Knowledge of and ability to manage the Corporate Ethics Helpline functions
Utilize techniques and processes to gather and report data for a department or college

Knowledge of employment laws in order to interpret and take actions that may impact
CU
Knowledge of federal, state and local laws affecting government affairs
Domestic and international intellectual property laws to interpret and take action

Support and update domestic and international laws ruling intellectual property licensing

Knowledge of and ability to prepare, file and maintain IP documentation and records

Ability to read, interpret and draw accurate conclusions from both legal and factual info

Knowledge of CU's legal function to provide legal consulting, advice and assistance

Laws, regulations and court rulings for taking action on litigation that impacts CU

Ability to apply procedural law to legal negotiation and formal litigation


Techniques in handling, installing, preserving, or maintaining delicate art or collections

Knowledge of art/art education field


Knowledge of art storage and display methods, techniques, and procedures
Knowledge and ability in chosen artistic profession
Existing markets and market related initiatives to apply to diverse situations
Practices that describe results in measurable wasy to assist in making business decisions

Knowledge of buying goods or procuring supplies, equipment and services needed by CU

Technologies allow people to work with computers via a telephone or other electronic
means
Knowledge of and ability to apply child development theories and methodology

Claim investigation procedures to determine damage, liability, compensation,


adjustments
Techniques and practices in data mining technology used to acquire essential
information
Ensure employee safety, occ health, fire safety and emergency responses and take
action
Local and domestic standards on environmental protection and management systems

Safety regs pertaining to chemical, hazardous waste, industrial hygiene, or environment

Use HSE policy to ensure products and services are safe for people and the environment

Knowledge of the processes involved with inventory management and control


Practices for effectively managing or distributing inventories of finished goods
Use the functions and processes to manage financial assets and liabilities throughout CU

Knowledge of parts, equipment, maintenance and the mechanical operation of motor


vehicles
Regulations and standards regarding occupational safety and health of staff working at
CU
Knowledge of University facilities and parking infrastructure
Payroll administration, maintain confidentiality, calculate and prepare payrolls
Knowledge of radiation safety and nuclear materials regulations and techniques
Identify actual and potential hazards or loss exposures and evaluate the risks

Assess and controll CUs exposure to risks and apply in diverse situations
Identify safety hazards and necessary safety precautions for a safe work environment

Techniques, relevant statistical principles and methods needed for statistical analysis

Concepts, principles, and practices of theatre layout, production, and stage management

Techniques for investigating and evaluating workers compensation risks and loss
exposures
Knowledge of the strategies and operations used to advertise CU's services a

Carry out the design, development and production of animation in various media
platforms
Audio and or video editing and post production procedures, techniques, and standards

Ability to utilize audio and video recording, mastering and editing techniques
Ability to utilize audio and video recording, mastering, and editing techniques
Use tools and processes for creating and maintaining a marketing approach to promote
CU
Ability to gather, analyze, and communicate about CU's competitive environment

Computer assisted graphics, associated peripherals, digital cameras, and other


equipment
Media and publication process determines the merit, quality and consistency of the info

Knowledge of a variety of formats, styles, and techniques for publishing materials

Use desktop publishing software to design and development a variety of CU materials

Ability to apply design principles to the development and publication of CU information

Knowledge of graphic layout techniques and art in a digital format


Analyze and determine the most appropriate media for creation of graphic images

Ability to use tools and techniques to produce graphic communications materials

Visualization techniques to create images of ideas, concepts and physical objects

Proficient skills in multimedia and instructional course software


Develop, produce and distribute newsletters and other communications materials

Ability to use Internet-based applications to provide widespread exposure to a service

Knowledge of journalism ethics, rules, and procedures


Use a software product or product group to generate internal and external
communications
Marketing options to advertise CUs services and brand through various channels

Ability to develop and implement a successful marketing plan/strategy


Knowledge of marketing functions to execute effective marketing plans and strategies

Knowledge of marketing research techniques and tools


Business models to develop and implement marketing strategies and communications
plans
Knowledge of current media technology and trends
Apply news media, radio, television, newspaper to achieve broadcasting or publishing
goals
Utilize techniques and tools to communicate information about CU internally and
externally
Photography techniques, imaging software, darkroom processes, and photographic
equipment
Plan, implement, and direct photography, graphics, and audio visual associated
operations
Ability to communicate publically and to communicate to various forms of media outlets

Knowledge of public relations practices


Design, develop and publish press releases, briefings, and marketing materials

Standards, principles, trends, and practices of television and radio production


Ability to establish and maintain alumni and donor relations
Ability to coordinate development activities
Principles, practices and acceptable techniques of fundraising and development activities

Ability to solicit donors


Interpret architectural or construction specifications, codes, and regulatory requirements

Concepts, principles, and practices of engineering applied to innovative research

Knowledge of processes, procedures, and methods used in master planning


Skill in estimating the costs of materials and equipment
Ability to perform on site design services and field engineering work
Use techniques and processes to explore and develop areas of business growth for the
CU
Government affairs processes, practices, and considerations to advise managers

Ability to understand governmental legislation and regulatory bodies affecting CU

Use techniques and approaches to analyze and comply with legislation appling to CU

Knowledge of CUs strategies for promoting and publicizing services and goals
Design techniques used in the production of technical plans, blueprints, and drawings

Ability to utilize blueprints and specifications


Knowledge of professional design in construction management
Materials and methods in the construction or repair of buildings or other structures

Designing, estimating, planning, and inspecting and managing construction projects

Knowledge of the practices and procedures of custodial work


Knowledge of electronic repair and the ability to troubleshoot electronic systems

Skill in the operation, use, and maintenance of equipment, materials, and tools in work

Interpret, conceptualize, design, and modify equipment to meet specialized


requirements
Troubleshoot, diagnose, maintain and repair equipment and machinery used in work
area
Safely operate, demonstrate, and maintain machinery, tools, equipment, and materials

Knowledge of exhibit design and installation


Facilities processes and management activity to maintain and care for physical facilities

Knowledge of general maintenance principles, practices and techniques


Knowledge of landscaping and groundskeeping techniques
Groundskeeping includes transplanting, cultivation, and trimming plants, shrubs, trees

Knowledge of the principles and practices of landscape architecture


Skill to safely operating various types of motorized vehicles
Perform skilled carpentry, plumbing, electrical, HVAC, or related trade work
Focuses on those activities that have the greatest impact on meeting work commitments

Knowledge of GAAP and accounting and ability to prepare financial statements and
reports
Knowledge of an CUs billing requirements to follow accounts payable practice and
procedure
Knowledge of CUs billing requirements to follow accounts receivable practice and
procedure
Utilize the tools, techniques and procedures needed to establish and monitor budgets

Ability to prepare and monitor budget information


Ability to apply, policies and practices for planning and administering a budget
Knowledge of budgeting and cost control procedures
Concepts, principles, and practices of accounting, budgeting, and cost control
procedures
Tools, techniques and processes to administer short-term financial inflows and outflows

Knowledge of collection processes and procedures


Knowledge of collection and cash handling procedures to perform monetary transactions

Practices, processes, technologies, and applications associated with debt collections

Ability to use tools, techniques and processes to identify and evaluate costs
Analyze the purpose and scope of a project in terms of cost and benefits
Knowledge of finance and accounting practices, financial analysis, and reporting

Ability to read, interpret and draw accurate conclusions from financialmaterial


Knowledge of and ability to use financial and accounting applications specific to CU

Processes and techniques to explore, evaluate alternative financial scenarios and results

Compile, review, and edit financial information for completeness, accuracy, and
compliance
Processes, methods, and tools for maintaining accurate and thorough financial records

Processes and tools of financial reporting to create and maintain accurate reports

Knowledge of tools and strategies in financial risk management


Knowledge of the principles and practices of fiscal control systems
Knowledge of electronic data processing as it applies to fiscal and accounting activities

Knowledge of tools and considerations for updating and validating general ledgers

Knowledge of financial methods, tools and strategies


Knowledge of financial and accounting applications which are specific to CU
Ability to develop and use techniques and practices for a specific procurement
application
Processes for purchasing goods and services via electronic links to suppliers and
partners
Manage the major responsibilities and accountabilities of the procurement function

Evaluate and select products, tools, and services, ensuring they meet CU business needs

Knowledge of electronic data processing as it applies to purchasing activities


Ability to make purchasing decisions based on independent research and judgment

Practices and procedures for procurement of materials, components, equipment and


services
Use methods to document the evaluation and selection of suppliers and partners

Utilize tax laws, CU tax practices, obligations, issues, and trends


Knowledge of federal, state and local tax regulations when filing appropriate forms

Technique and processes to maximize CUs financial assets and revenue while minimizing
risk
Use strategies and practices evaluating, selecting and certifying vendors and suppliers

Process information with high levels of accuracy and attention to detail


Grasp new concepts, new ways of seeing things, and revise ways of thinking and
behaving
Ability to listen and record accurate information
Promote effective analysis to determine causes of problems and propose solutions

Ability to perform accurately in a detail oriented environment


Ability to perform basic mathematical calculations
Ethical behaviors, laws, and rules governing proper business conduct in diverse
situations
Ability to coordinate and support CU computer-based activities (HCM, FIN, ISIS, Concur)

Knowledge of and ability to use office electronic calendaring software


Ability to explain complex concepts in simple, clear language appropriate to the
audience
Knowledge of accreditation and/or compliance standards in area of work
Knowledge of applicable computer applications and basic computer functions
Knowledge of computer operations, functions, and related peripherals
Use e-mail, IM and related software and technologies for customer support activities

Policies governing disclosure of information about CU, its activities, and employees

Ability to utilize conflict resolution skills


Techniques for providing technical or business guidance to internal and external clients

Seek performance feedback and identifies approaches to improve own and others
performance
Approaches and techniques to promote creative, original thinking to a variety of
situation
Critical thinking is analyzing in depth data and considering and respecting others input

Align customer needs and satisfaction in all business decisions and creating solutions

Utilize practices, tools, and techniques for communicating with a customer


Knowledge of data analysis techniques and methodology
Utilize data analysis tools to sort through and analyze enterprise data
Ability to compile data and prepare reports
Knowledge of data gathering and analysis tools, techniques and processes
Ability to compile, review, and reconcile data for accuracy, completeness, and
compliance
Use office tools available on the desktop (eg, Word, e-mail, PowerPoint and Excel)

Distance learning techniques use tele and video conferencing, Internet and other
technolog
Engage regardless of ethnic, racial, political, gender, religious, intellectual bckground

Ability to write, proofread and edit written word in various formats


Communication techniques transmit, receive, and accurately interpret ideas and
information
Presentation tools and techniques to present information to groups
Knowledge of and ability to use office electronic mail software and capabilities
Knowledge and ability to perceive, assess and help manage the emotions of self and
others
Ability to adhere to ethical business practices and promote ethical behavior
Ability to effectively manage the utilization of external services
Maintain records and retrieve files from active or archive sources
Accurately and thoroughly document processes in accordance with established standards

Approaches and techniques for dealing with change and adapting to a changing
environment
Ability to understand and follow written and oral instructions
Internal controls detect, correct and prevent fraudulent activities
Knowledge of and ability to use personal computers or workstations
Facilitate a group process, elicit contributions and discussion, and achieve outcome

Knowledge and understanding of the Health Insurance Portability and Accountability Act

Knowledge of business ethics and adheres to and promotes these in all transactions

Ability to perform assigned responsibilities with minimal to moderate supervision

Ability to gather, interpret, report, and edit information


The value of self-motivation and initiative to seek out work and drive to accomplish
goals
Ability to create, implement, evaluate and enhance processes in internal controls

Work with a variety of individuals and groups in a constructive and collaborative manner

Ability to interpret complex written specifications and conditions


Knowledge of CUs vision, structure, culture, philosophy, values, and code of ethics

Interpret and apply related federal, state, and local laws, rules and regulations

Listening is to gather, clarify, and apply info and exhibit an interest in the speaker

Manage various objectives, projects, and groups to make judgment on prioritizing and
time
Build effective working relationships within and across departments and reporting lines
Processes and procedures for documenting patient information from in take to archiving

Ability to meet project deadlines


Ability to effectively prepare, conduct, participate, and follow up on business meetings

Knowledge of diverse populations and multicultural affairs


Constructive, collaborative negotiation techniques used with internal and external staff

Generate productive relationships with internal and external partners


Ability to manage office administrative tasks effectively and efficiently
Use of office support, desktop tools (Word, e-mail, PowerPoint, Excel)
Appropriately express oneself when communicating orally with others
Processes, policies, and rules affecting the way CU is administered and controlled

Ability to prioritize, organize and perform multiple work assignments simultaneously

Approaches for recognizing, anticipating, and resolving problems in diverse situations

Process improvement techniques to understand, update, or enhance existing work


processes
Knowledge of major products and services and product and service groups ability to
apply this knowledge appropriately to diverse situations
Knowledge of and ability to use strategies, practices and tools for administering projects

Knowledge of project planning and development. Plan, organize, and monitor projects

Skill in public speaking


Gain insight regarding the attitudes, beliefs, motivation and behaviors of others

Quality management methods and techniques to create and support CUs environment
and needs
Ability to use numerical methods to compile information about a given situation or
problem
Use, support and access facilities to extract and format a database management system

Ability to identify, classify, prioritize, store, track, and destroy records


Establish and build healthy relations and partnerships with clients, vendors, and peers

Prepare clear and concise reports, policies, procedures, and other written materials

Knowledge of reporting techniques and exposure to reporting tools


Customer service concepts and techniques to meet or exceed customer need and
expectations
Understanding of the necessity and value of teamwork to effectively work as a team

Ability to read and interpret technical manuals, equipment diagrams, and specifications

Ability to utilize technical skills


Ability to understand and interpret terminology related to area of work
Knowledge of data gathering, analysis, testing methodologies, practices, and techniques

Knowledge of training approaches to implement programs to design and conduct


training
Training methods, tools and techniques to evaluate the effectiveness of a training
program
Understand and interpret educational needs to develop instructional media solutions
Skill in assessment and treatment of persons from diverse populations
Identify trends, predict impact, detect discrepancies, take action to correct performance

Ability to interpret and apply University policies, procedures, principles, and practices

Ability to represent the University in appointed area as required


Ability to establish and maintain effective working relationships
Use the cross functional features of Microsoft Office applications
Produce documents demonstrating a command of language, clarity of thought, and
presentatio
Patient assessment and diagnosis, analyze reason behind symptoms and generate
resolutions
Manage behavioral health operations, and the application of behavioral health services

Behavior and mental disorder treatment techniques to ensure the highest quality of
therapy
Medical, social, economic services to integrate multidisciplinary treatments for care

Knowledge of techniques, roles, and responsibilities in assessing and


diagnosing patients
Concepts of the healthcare function to balance business needs with patient care

Knowledge of factors contributing to quality patient care


Ability to use clinical standards, policies and procedures relevant to function and to CU

Clinical skills so patients achieve outcomes in their medical and clinical treatment

Techniques, roles, and responsibilities in assessing and diagnosing patients


Knowledge of health care laws and regulations to provide ethical clinical practices

Encourage, motivate, and guide individuals and family members to learn and improve
health
Ability to record medical histories, meds, diagnoses, and test results
Provide healthcare and medication info to patients to achieve optimal outcomes and
safety
Healthcare industry principles, issues, governmental regulations, and code of ethics

Knowledge of health medical plans to design and implement programs for CU employees

Knowledge of the impact of the Joint Commission on Accreditation of Healthcare

Assess patient condition and provide treatment or refer for treatment


Safely perform medical examinations, tests on patients including Xrays and other exams

Ability to assess ailments and injuries of patients and implement a treatment plan

Read and interpret patient charts regarding medication, diets, history, and tests

Principles, practices regarding the rights and responsibilities of patients and caregivers

Ability to perform physical exams


Knowledge of the physical or life science field
Knowledge of nursing care skills and child psychology to provide care for students

Techniques for providing excellent service to all customers


Knowledge of overall customer support function and address inquiries and bring
resolutions
Manage the full spectrum of activities associated with operating dining areas
Event management and the ability to plan, organize and execute and coordinate events

Principles and practices to plan, coordinate, organize and evaluate events\


Plan and implement events to acknowledge achievements employees and students at CU

Skill in preparing foods and desserts


Safe and proper use of materials and equipment used in dining or food service facility

Techniques for collecting, collating and analyzing information on markets to meet CU


needs
Ability to coordinate and organize meetings and special events
Knowledge of applicable lighting systems, sound production, and special effects

Develop strategies, practices and tools for managing the day-to-day retail operations

Concepts and practices of adult learning to apply to workplace activities


Base pay content, processes and considerations to design and administer pay programs

Employee benefits programs and processes to design and implement benefits programs

Knowledge of benefit practices to design and implement benefits programs for CU


employees
Ability to select suitable candidates for first and further interviews within CU
Assess and measure the workplace atmosphere, employee attitudes and use of HR
practices
Design, implement and evaluate compensation programs, policies and processes within
CU
Processes and techniques to design and implement competency-based training
programs
Implement confidential investigations and possible resolution on harassment complaints

Knowledge of and ability to attract and select diverse candidates for CU


Implement supported EA programs for substance abuse, family and financial counseling

Counsel employees on a variety of issues related to the working environment


Design, implement and monitor CUs employee development strategies
Knowledge of legal requirementt and the rights of both employee and employer
during ???
Methods and techniques for evaluating qualifications, attributes, abilities of candidates

Knowledge of group insurance products, business processes, and market segments


usiness
Knowledge of health insurance products, market segments and marketplaces
Knowledge of federal, state and local laws to advise on their impact on HR practices

Implement HR related tasks, processes, and projects to ensure day-to-day operations

Plan and develop CU's HR operations in order to increase individual and CU's
effectiveness
Uphold CUs standards, procedures and policies regarding human resources management

Applynew developments and trends related to Human Resources (HR) functions

Knowledge of and ability to operate HRIS for different HR tasks, projects, and processes

Principles, practices, and standards of human resource administration


HR approaches and techniques to inform and advise managers in HR related initiatives

Knowledge of the HR function and ability to use and administer HR policies and
strategies
Interviewing techniques to conduct a conversation with a person to gather information

Implement and manage existing and future employee life insurance plans, and
processes
Knowledge of and ability to deliver live training courses to facilitate audience learning

Orgranizational Development (OD) processes evaluate and advise managers


Establish, maintain, and update a system to manage CUs entire recruiting process

Implementing salary planning tools and programs, job evaluation, and market salary
trends
Identify, select, and retain qualified personnel for a wide range of positions
Identify and develop internal employees for the future of CU's core positions
Ability to attract, recruit, retain employees to achieve short and long-term goals

Employee training and development methodologies to meet CU's strategic objectives

Conduct train-the-trainer sessions and certify others to teach or facilitate training

Utilize major tasks,and formal application delivery methodologies to enhanced


applications
Knowledge of web-development theories, methodologies, processes and practices

Consult on development and delivery of new or enhanced business applications

Utilize a variety of tools and toolkits for the development and support of applications

Practices to determine and manage hardware, software, telecommunications resources

Knowledge of appropriate programming language and development tools


Ability to utilize and develop programming language and tools within the technology
field
Knowledge of applicable computer software and operating systems
Knowledge of standard concepts, practices, and procedures for computer support

Knowledge of computer systems with different contact channels (phone, email and fax)

Data architecture, resources, and polices to address CUs needs


Design and maintain a data center to ensure its continuity, security and effectiveness

Develop and improve data center activities to serve internal and external clients

Ability to develop and maintain CUs data to meet business requirements


Ability to manage CUs data networks for internal and external information transmission

Collect data from different information sources and distribute them to users
Ability to store and transfer CUs data effectively in order to meet business needs

Establish a data model for CUs database in order to effectively manage information

Utilize technological tools to organize, store and manage database systems


Utilize appropriate database structures to organize and store data
Store, categorize and update documents to ensure the security and integrity of the data

Knowledge of strategies and technologies that allow business to be conducted via the
web
Design and implement software for routing and responding to internal and external e-
mails
Design and evaluate new IT technologies for CU to improve work productivity
Select, use and improve encryption technologies to ensure the privacy of CU information

Install, maintain and update firewall systems to control access of business information

Configure, install and maintain handheld hardware for use in business environments

Configure, install and support software packages for portable devices used in CU
business
Ability to design, implement and integrate IT hardware for use in business environments

Appropriately and efficiently resolve computer issues received from employees within CU

Protect information and information systems to ensure confidentiality and availability

Knowledge of Information Architecture and Information Management (IM) methodology

Gather, communicate and store useful information to enhance employee knowledge

Implement standards and procedures to ensure the integrity and safety of information

Use software, hardware, and application infrastructure to meet IT security objectives

Knowledge of security measures, identify risk, and protect confidentiality and audit trail

Use technologies and technology-based solutions that directly address IT security issues

Marketplace trends related to use of IT and ability to apply this to benefit CU


Design and improve IT structures and blueprints to support CU operations and
objectives
Knowledge of an CUs IT activities and standards to create an effective IT environment

Investigate, troubleshoot, resolve and prevent incidents interferring with IT services

Analyze marketplace developments and trends related to Information Technology (IT)

Monitor the vital signs of an IT project while managing its progress and delivery
schedule
Plan, organize, monitor and control IT projects to better achieve project objectives

Tools and techniques for planning, estimating, resourcing, and scheduling IT projects

Knowledge of information technology security measures


Design, develop and utilize formal IT Service Agreements with all customers
A variety of management skill sets and technical tools to ensure quality IT services

Utilize skills and technical knowledge to manage CU IT policies, standards, and


procedures
Utilize a variety of technical tools and techniques to ensure IT system performance

IT practices and business approaches to manage the IT function in a sustainable manner


Knowledge of LAN tools and software programs
Design, implement and maintain hardware, software and Local Area network
components
Configure, install, and support Mainframe hardware and other peripherals
Techniques to configure, install and support mainframe operating system components

Standard concepts, practices, and procedures within the network and data field

Network administration and the upkeep and maintenance of computer hardware and
software
Safeguard for prevention of intrusion and unauthorized access to a network security
system
Network concepts and technologies regarding CUs network infrastructure and services

Manage the day to day delivery of satisfactory network services to customers


Knowledge of cable, fiber, microwave networks, and satellite systems
Utilize a variety of telecommunications software to transfer data and information

Knowledge of standard programming languages, concepts, practices, and procedures

Relational models and operations used to design, develop, and support database
systems
Configure, install and support local or remote server hardware and connectivity
components
Configure, install, and support the network functions and features of a multi-user
system
Knowledge of software technologies to plan local software architecture and
infrastructure
Troubleshooting concepts to recognize and resolve hardware, software, or operational
issue
Utilize technical language and writing approaches to write technical documentation

Ability to convey technical information to technical and non-technical users


Ability to interface business applications with other systems
Telecommunications platforms and the ability to plan the infrastructure components

Concepts, practices, and procedures within the telecommunication, network, and data
fields
Web tools required to maintain a website and to keep it running and operating

Knowledge of web design and development


Utilize existing and new web services to enhance that functionality
Design, install and maintain hardware, PCs or workstations, for internal and external
clients
Manage the process, tools, and techniques for accessing, altering and protecting CUs
data
Assess barriers and opportunities from personal characteristics and interpersonal
dynamics
Engages stakeholders in communicating and coordinating activities to support CUs vision

Business concepts needed to make sound decisions while applying to diverse situations

Preparing and justifying business cases by identifying cost, benefits, ROI, and SWOTs

Business process design techniques that encourage a critical look at key processes

Maintain relationships to influence, communicate, present, facilitate, and develop others


Coaching concepts to motivate individuals or teams in learning and improving
effectiveness
Identify critical idea and interdependencies among system elements that impact
performance
Recognize and deal with existing or potential conflicts at the individual or group level

Crisis management techniques to predict, avert, mitigate, and recover from an event

Lead employees to communicate and collaborate in solving problems as a team

Issues related to the decision-making process in order to reach productive decisions

Empower and motivate others to assume tasks and responsibilities and accomplish
results
Carry out strategies and tasks to support the mission and goals of CU's leaders

Develops and tracks challenging goals that support business strategies


Influencing tactics and strategies that impact decisions within and outside of CU

Implement ways to improve CU by taking risks to enhance ability to adapt and change

Capture, organize and leverage intellectual assets like competencies and best practices

Use programmatic, budgetary, operational, and strategic skills to set and achieve goals

Knowledge of the concept, principles and practices of management


Provide direct, actionable feedback and deal headon with people and challenging
situations
Mentoring concepts and techniques to effectively participate in a mentoring programs

Identify complex problems and review info to develop and evaluate options and
solutions
Develops staff, processes and operational relationships that support optimal
performance
Manage the transition from current to desired culture, practices, and structure

Ability to use strategies and skills for setting, embracing and achieving objectives

Knowledge of CUs politics and political practice to navigate decision-making channels

Apply CUs performance management systems to develop and improve individuals and
teams
Knowledge of human resources processes to lead, motivate, and reward personnel at
work
Mobilizes both time and resources to get things done
Contribute to short term, tactical, and strategic planning in support CUs business plan

Ability to develop and implement policies, procedures, goals, and objectives


Plans, mobilizes and distributes resources to fulfill business objectives and plans

Ability to address learning, training, and career development needs of individuals, teams

Recruit personnel in order to achieve optimal matchs between candidate and position

Develops a CU culture that promotes the highest level of ethical standards


Apply strategic principles and practices to align tasks and people with CUs goals

Act as a catalyst for change, vision cultivation, motivate others to move vision to action
Knowledge of principles and practices of strategic planning, development and evaluation

Applies CUal acumen to identify and maintain focus on key success factors for the CU

Ability to train and supervise employees


Identify critical interdependencies among system elements that help and hinder
performance
Generate consistent approaches for hiring, selection, retaining and leveraging talent

Maintain and improve personal and team effectiveness and foster change and creativity

Knowledge of effective team building techniques to form and manage effective teams

Ability to effectively train and direct the work of others


Creates and communicates a vision of CU that motivates others to superior performance

Maximizing learning and development techniques to improve team members focus on


objectives
Understand varied cultures, nationalities, ethnic backgrounds, genders, ages, points of
view
Emergency communications and hazard response practices, procedures, and protocols

Use tools and techniques to prepare for, mitigate, respond to or recover from an
emergency
Ability to differentiate emergency from non emergency situations
Ability to organize, categorize, and process evidence
Ability to use a firearm proficiently per established standards
Knowledge of and ability to perform First Aid response
Ability to work with juvenile delinquents
Ability to implement the measures necessary to safeguard CUs employees and visitors

Knowledge of and ability minimize losses due to breaches of physical premises security

Prevention and treatment of injuries and implementation of emergency procedures

Security processes and procedures to develop and maintain appropriate security levels

Ability to utilize self defense procedures and perform CPR first aid
Skill in conducting clinical and research projects
Knowledge of medical laboratory equipment to examine specimens and obtain accurate
results
Prepare clinical specimens, for testing and analysis, in compliance with protocols

Knowledge of federal, state, and private sources for contract and grant funds
Knowledge of contract administration
Operate and calibrate lab equipment used in quantitative and qualitative analysis

Laboratory result standards and procedures used to communicate results in electronic


form
Procurement methods and management of materials, equipment and supplies for a
laboratory
Interpret and evaluate findings compiled and documented by others to support research

Ability to conduct daily and strategic work in CUs research and development department

Research tools, techniques and resources to obtain and validate publication information
Knowledge of proper care for research animals
Create research docs with tables of contents, indexes, glossaries and technical abstracts

Techniques for producing well written, meaningful documentation of research findings

Knowledge of research methodology, principles, and practices in area of work


Perform tests, examinations, and procedures relevant to the assigned area of research

Knowledge of research or survey methodology


Career development and rehabilitative systems to support individuals with disabilities

Study behavior and development of young adult cognitive, emotional and social
development
Concepts, practices, and procedures of health, human services, and counseling
programs
Ability to provide subject matter expertise and counsel others
Theories on human learning and interactions to create a safe, healthy environment

Concepts, practices, and procedures within medical, human service, and counseling
programs
Coordinate the patient admissions process, from initial request to final authorization

Knowledge of mental health evaluation instruments


Mental health methods to treat, study and prevent disorders with appropriate therapies

Knowledge of psychological counseling and assessment

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