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FOREWORD There is a clear link between the level
of engagement an employee has with
burnt out and disillusioned.4 Whilst
higher turnover will occur as a result
their workplace, and their likelihood of greater employment opportunities,
BY KRISS WILL of leaving that workplace. An
Australian Institute of Management
there is no room for complacency.
There are daily reports regarding
survey found that “disengaged the likely impact of the economic
With the strengthening employees generally feel upswing on employee turnover.
of the market for undervalued, have negative opinions One report from May 2010 said the
legal services and of their managers, perform less than rate of employee exodus has been
others, have higher absenteeism exaggerated and that only 23% of
the corollary need
rates and are less committed employees plan to leave their current
for talented lawyers and satisfied with their jobs”.1 employer in the next 12 months.
increasing, firms are No business wants their employees With the investments made to
focussing their minds to feel and act this way, yet develop, promote and retain talented
on the levers of effective research shows that in 2008 (before lawyers and support staff, I do not
the weakened economic times think a predicted rate of turnover of
engagement and talent really impacted on employment) only 23% is acceptable.
retention. 21% of employees were actively
disengaged.2 On the positive side, Leadership and retention
Gallup Consulting research indicates
There is clearly an enormous
that actively engaged employees are
opportunity for improvement and
51% less likely to leave, 15% more
legal employers are actively exploring
productive and 12% more profitable
ways to increase the level of
than disengaged employees.3
employee engagement. Within firms
According to their research, there
the discussions often focus on “what
were 18% of employees in this
are other firms doing?” and invariably
actively engaged category, leaving
the conversations turn to stories
61% of employees somewhere in
of free massages, generous leave
between the poles of really negative
policies and provision of the latest
and fabulously productive.
technology toys/tools. In my view,
In recent times, the leadership of these are the perks and benefits
legal practices in both the private which are ultimately just the fancy
and corporate sectors has been icing on what is a multi-layered cake,
tested. Difficult economic times have the ingredients for which are not
meant that many firms have had to exotic but often hard to mix. I think
implement one of the most difficult the question needs to be “what are
business decisions – the reduction we doing?” and the focus needs to
of staffing costs by reducing the start with the firm leadership.
number of people on the payroll. This
Without good leadership it is very
has been an extremely challenging
hard, if not impossible, to create a
time for everyone impacted and this
culture where people feel valued and
impact is not limited to those who
engaged. Employees are looking to
lost their jobs. The bond of trust
the firm’s leaders to set and maintain
between remaining employees and
a clear direction, and imbue this
employers has been severely tested.
direction with some enthusiasm.
The online job board SEEK surveyed
They want authentic and empathetic
over 6,000 employees across the
relationships with the partners and
Australian job market in late 2009 and
managers in the firm and they want
found that 33% of employees felt
to feel that the firm can be trusted.
73%
of bonuses paid were
performance based
60%
3 in 5 of organisations
receive a bonus reduce legal spending
45%
considering leaving
their employer
4.06%
salary increases
DGC
DGC $165,000 – $280,000 $238,000
GC
1 2 3 4 5 6+
GC $170,000 – $600,000+ $289,000
MELBOURNE
Year Level Range Mode
1 $58,000 – $80,000 $75,000
2 $70,000 – $95,000 $87,000
3 $85,000 – $113,000 $101,500
4 $92,000 – $139,000 $123,000
5 $117,000 – $158,000 $147,000
6+ $130,000 – $220,000 $176,000
DGC
DGC $150,000 – $250,000 $204,000
GC
1 2 3 4 5 6+
GC $170,000 – $600,000+ $283,000
Salary bands in the corporate market tend to be very broad. An individual’s position within a band Figures refer to total package
will depend on a number of factors including background and experience of the individual, size including benefits but
of the organisation and its legal function, industry sector and level of management responsibility excluding bonuses and share
within the role. Please contact our consultants for tailored advice. options.
DGC
DGC $135,000 – $220,000 $177,500
GC
1 2 3 4 5 6+
GC $150,000 – $500,000+ $230,000
PERTH
Year Level Range Mode
1 $65,000 – $80,000 $74,000
2 $68,000 – $94,000 $86,500
3 $82,000 – $115,000 $104,000
4 $98,000 – $140,000 $128,000
5 $110,000 – $160,000 $144,500
6+ $120,000 – $240,000 $176,000
DGC
DGC $135,000 – $260,000 $200,000
GC
1 2 3 4 5 6+
GC $150,000 – $500,000+ $258,000
ADELAIDE
Year Level Range Mode
1 $55,000 – $76,000 $72,000
2 $70,000 – $90,000 $84,500
3 $80,000 – $105,000 $101,500
4 $88,000 – $127,000 $115,000
5 $95,000 – $150,000 $133,500
6+ $120,000 – $190,000 $165,500
DGC
1 2 3 4 5 6+
GC $145,000 – $500,000+ $222,000
Salary bands in the corporate market tend to be very broad. An individual’s position within a band Figures refer to total package
will depend on a number of factors including background and experience of the individual, size including benefits but
of the organisation and its legal function, industry sector and level of management responsibility excluding bonuses and share
within the role. Please contact our consultants for tailored advice. options.
2007–2008
2008–2009
2009–2010
TECHNOLOGY
Blackberry / iPhone 51 54 63
Home computer internet connection 25 21 26
Laptop 69 72 69
Mobile phone 62 60 60
FINANCIAL
Share plans/options 44 37 34
Additional superannuation 29 33 31
Vehicle 16 N/a 19
Car parking 47 44 53
Income protection insurance 32 29 34
Life insurance/private health insurance 26 34 20
Paid parental leave 55 16 50
Corporate credit card 60 62 61
LIFESTYLE
Reduced working days per week 38 32 36
Time in lieu 43 36 39
Additional leave without pay 60 54 47
Working from home 60 59 59
Emergency childcare/parent’s room 14 23 14
Extended/indefinite leave 29 30 27
Purchase annual leave 31 30 31
CAREER DEVELOPMENT
Management training 66 71 61
Further study – full fees 41 38 38
Further study – part fees 47 47 42
Paid study leave 53 48 45
Unpaid study leave 53 48 45
Professional memberships 89 91 87
Secondments – international 22 23 21
Secondments – local 24 26 20
Travel – international 48 47 47
Travel – interstate 76 79 77
40%
are considering leaving their
current employer.
4.06%
increase in
salaries
Salary bands apply to Figures refer to total package There may be some individuals in major companies who are
individuals undertaking full including benefits but excluding earning outside the bands revealed by the survey, however
company secretary roles. bonuses and share options. they would be the exception. Please contact our consultants for
tailored advice.
COMPANY SECRETARIES } BENEFITS OFFERED
% of surveyed
company secretaties
2007–2008
2008–2009
2009–2010
TECHNOLOGY
Blackberry / iPhone 50 50 73
Home computer internet connection 31 38 27
Laptop 63 75 73
Mobile phone 56 63 33
FINANCIAL
Additional superannuation 25 13 27
Car parking 50 25 47
Income protection insurance 38 25 27
Paid parental leave 38 25 53
Private health insurance/life insurance 44 100 67
Corporate credit card 56 50 67
Share plans/options 63 25 67
Vehicle 19 13 20
LIFESTYLE
Reduced working days per week 25 100 20
Time in lieu 44 50 47
Additional leave without pay 53 50 33
Working from home 50 88 60
Emergency childcare/parent’s room 0 13 27
Extended/indefinite leave 18 38 27
Purchase additional leave 25 13 27
CAREER DEVELOPMENT
Management training 44 75 60
Further study – full fees 56 38 47
Further study – part fees 36 13 47
Paid study leave 39 38 67
Unpaid study leave 31 38 47
Professional memberships 87 100 93
Secondments – international 25 100 13
Secondments – local 13 13 13
Travel – international 56 25 73
Travel – interstate 81 63 67
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