good morning everybody perceive only two with them in the future so

today I want to talk about approaches to in contrast

negotiation first I'd like to 01:05 01:50
talk about why negotiation negotiation the hard soft negotiators are more
is so important for business approach and the concerned with
and then we'll talk about 01:08 01:53
different approaches to soft approach if you are a avoiding conflict avoiding
negotiation after that we'll hard disagreement
talk about some techniques 01:11 01:57
for negotiating negotiator you are they give in quickly
successfully so why are concerned with because they don't
negotiation skills so 01:13 01:59
important every time you winning with reaching the want to have conflict with
need to resolve a problem decision that the other
or reach an agreement with 01:16 02:01
other people you need to is best for you you are not person this approach to
be able to very negotiation
00:37 01:19 02:04
negotiate we need to concerned about the other isn't good because soft
negotiate every day person or your negotiators
00:41 01:21 02:07
with our co-workers our relationship with that often agree to decisions
boss and people person hard that are bad
00:44 01:24 02:10
from other businesses right negotiators will for them or bad for their
so concentrate on on business
00:46 01:26 02:13
negotiating is a skill that getting the decision they subsequently they might be
you will use want they unhappy or
00:49 01:31 02:16
often as a professional and won't stop until the other disappointed because they
knowing how person agrees believe
00:52 01:36 02:18
to negotiate well will help in the end hard negotiators they've lost the negotiation
ensure your may get what so instead
00:55 01:40 02:23
success in business the they want but they may of a hard or soft approach
problem is that they may hurt successful
00:58 01:43 02:26
many people are not very their relationship with the negotiators like myself
good other person take a win-win
01:00 01:45 02:30
negotiators that's because and that person may not approach where there isn't
many people want to work a winner or a
01:02 01:46 02:31
loser in the win-win together to reach a solution to do is to make sure you
approach a solution understand
02:35 03:21 04:03
negotiators try to confer on that is good for both each other's side of the
a decision people let's look problem to do
02:39 03:25 04:06
to agree on something that at an example imagine you that you need to listen
benefits both work for a carefully to
02:43 03:28 04:08
sides involved we also company that makes each other so first you
tried to keep a clothing to make your should listen
02:47 03:31 04:11
good working relationship clothing and need to buy carefully to Joe side of the
with each fabric from problem Joe
02:48 03:33 04:14
other so they can continue another company now let's might say oh we're having
to work say you like problems with
02:50 03:35 04:17
together in the future so to buy fabric from Joe output because the
how do you because his machines that my
02:53 03:39 04:18
suppose they can do this company makes good company are so old and so
how can you fabric and they sell on don't
02:56 03:40 04:21
negotiate a solution that is it at a fair price but interrupt him or talk about
a win-win recently you've your side of
02:59 03:44 04:24
for both people well there had a problem the problem the problem in
are two is that Joe's 04:26
03:03 03:46 stead just listen and make
important techniques that company has been late sure you
will help you sending you the 04:29
03:05 03:49 understand him after you
to do this the first fabric that you need this is have heard and
technique is to causing you 04:33
03:08 03:52 understood the other
listen and to understand to problems because then person you should
listen and your company can't 04:36
03:12 03:54 explain your circumstances
to understand each other's make your clothing on when you do
side of the time so what 04:39
03:14 03:57 don't blame the other
problem the second should you do the first person for the
technique is to work thing you need 04:41
03:18 04:01 problem if you blame the
person they may
04:44 because each person may feel happy with the
get angry and may not want a different solution
want to talk to 05:32
04:46 solution but instead of
you anymore arguing for your
04:47 05:36
one way to avoid blaming solution you should talk
someone is to about all the
04:51 05:38
use I statements that means possible solutions and then
you start agree on one
04:56 05:41
sentences with the word I that is good for both of you
instead of you for example
04:58 05:44
so don't say the Jo you are both you and Jo might
causing us agree that you
05:02 05:47
problems that might make will buy some fabric from
Jo angry another
05:05 05:48
instead you could say I am company now and some
worried fabric from Jo's
05:08 05:51
because the fabric is late company later in this
and we can't solution
05:10 05:53
make our clothing this way you both win because you
you are get the fabric
05:14 05:56
explaining how you feel you need now and Jo can
and how the continue to sell
05:17 05:59
problem affects you now you fabric in the future so
that you've both as you can
05:22 06:02
listened and explained see if both people in a
your sides of the negotiation
05:24 06:05
problem you are ready to tried to understand each
find a solution other and work
05:27 06:07
together this step can be together then both of them
difficult can win and
05:30 06:11