NAME LEVEL : CERFICATE NUMBER OF

:DAN STUDENTS
DEPARTM CLASS: DIP 1 DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 1 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: THE HOSPITALITY INDUSTRY: IT’S LINKS WITH TOURISM, TRAVEL AND LEISURE
S
WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,
TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 1 By the end of the lesson the
learner should be able to :
Take short Hotel
 Give an overview of the Tourism industry notes and
tourism and travel caterin
industry. g
 Show the hospitality Hospitality -group industr
industry as an element industry discussion y
of the wider tourism (1988)
picture. Hospita
lity
2  Show the link between Difference in manag
the provision of services management of Take short ement
and the hospitality products and notes (1998)2
nd
industry. services
edition
3  External factors in the -group
tourism industry. P.E.S.T analysis discussion
4  The role of tour
operators and travel
agents, airlines uk ferry
market.
 Analysis of
5 accommodation Customer
characteristics. markets

NAME LEVEL : CERFICATE NUMBER OF

:DAN STUDENTS
DEPARTM CLASS: DIP 1 DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 1 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: PROFILE OF THE ACCOMONDATIO INDUSTRY
S
WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,
TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 By the end of the lesson the
 6 learner should be able to :
 The profile of the Customer profile Take short Hotel
accommodation notes and
industry. Customer caterin
7  The customer profile in motivations g
the time share sector. industr
y
8  The profile of the (1988)
accommodation Take short Hospita
industry. notes lity
9  The customer profile in manag
camping and ement
caravanning. -group (1998)2
nd
10  The profile of the discussion
accommodation edition
industry.
11  The customer profile in
self catering in self
catering in rented
accommodation.

NAME LEVEL : CERFICATE NUMBER OF

:DAN STUDENTS
DEPARTM CLASS: DIP 1 DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 1 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: INTERNATIONALISATION AND GROWTH
S

WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,

TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 By the end of the lesson the
12-13 learner should be able to :
 Internationalization and Corporate Take short Hotel
growth of the world strategy notes and
wide hotel industry. caterin
14-15  Contrasting hotel chains Determinants g
with smaller Motivations -group industr
independent hotels. Theoretical discussion y
 Patterns of growth in background (1988)
16 the hotel industry. Take short Hospita
 Importance of Acquisitions notes lity
17-18 franchising and Franchising manag
management Management ement
contracting in the hotel contracts -group (1998)2
 nd
industry. discussion
edition

NAME LEVEL : CERFICATE NUMBER OF

:DAN STUDENTS
DEPARTM CLASS: DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 2 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: HOTEL MANAGEMENT: DIMENSIONS AND STRUCTURE
S

WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,

TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 By the end of the lesson the
learner should be able to : Hotel
1  Hotel product type Products Take short and
within the context of Markets notes caterin
product segmentation. facilities g
industr
2  The management team. span of control -group y
delegation discussion (1988)
levels o Hospita
management lity
3  Feasibility studies in manag
planning and market appraisal Take short ement
development. economic/financi notes (1998)2

nd
Commissioning of the al feasibility
4 property edition
 Procurement within the procurement -group
5 construction industry. methods discussion
NAME LEVEL : CERFICATE NUMBER OF
:DAN STUDENTS
DEPARTM CLASS: DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 2 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: ASPECTS OF MANAGEMENT
S
WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,
TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 By the end of the lesson the
learner should be able to : Hotel
6  Financial management Pricing structure Take short and
of the hotel industry. notes caterin
7  Marketing in the Hotel g
Industry. Target markets -group industr
8-9  Key elements within the Types of deand discussion y
hotel industry. (1988)
10-11  Yield management Hospita
theory and applications. Take short lity
12  Managing a Hotel in notes manag
receivership. The period of ement
receivership (1998)2
nd
-group
discussion edition
NAME LEVEL : CERFICATE NUMBER OF
:DAN STUDENTS
DEPARTM CLASS: DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 2 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: ACCOMMONDATION APPLICATIONS
S
WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,
TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 By the end of the lesson the
13 learner should be able to : Take short Hotel
 Elements of the hotel Hotel categories notes and
operation. -group caterin
14-15  Hotel relationship with Rooms division discussion g
the external industr
eniviroment. Guest cycle Class y
16  Development in presentations (1988)
computer technology in Central Hospita
Hotels. reservation Take short lity
 Energy management systems notes manag
17-18 within the Hotel ement
industry. Maintenance (1998)2
nd
Heating -group
Ventilation discussion edition
Renewable
sources of
energy
NAME LEVEL : CERFICATE NUMBER OF
:DAN STUDENTS
DEPARTM CLASS: DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 3 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: LEGISLATION
S
WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,
TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 By the end of the lesson the
learner should be able to : Hotel
1  Legislation in the and
hospitality industry. Food safety act Take short caterin
2  Food safety in theuk 1990 notes g
and Europe. industr
3  Liquor licensing y
4  Health and safety. -group (1988)
5-6  Planning legislation. discussion Hospita
lity
manag
ement
(1998)2
nd

edition
NAME LEVEL : CERFICATE NUMBER OF
:DAN STUDENTS
DEPARTM CLASS: DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 3 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: ACCOMONDATION PROFILE IN EUROPE
S
WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,
TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 By the end of the lesson the
learner should be able to : Take short
7-8  Main sectors and notes Hotel
problems in the food and
and restaurant industry. caterin
9  Consumer catering -group g
markets in the uk. discussion industr
 Interaction catering y
10 concepts. (1988)
 Management of food Hospita
11-3 and beverage lity
operations. The food cycle Take short manag
14-15  The food cycle. notes ement
(1998)2
nd

-group edition
discussion

NAME LEVEL : CERFICATE NUMBER OF

:DAN STUDENTS
DEPARTM CLASS: DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 3 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC :CONTRACT CATERING INUSTRY
S
WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,
TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 By the end of the lesson the
16-17 learner should be able to : Hotel
 The growth of the food and
service management. Contract catering Take short caterin
18  Growth of contract notes g
catering. industr
y
(1988)
Hospita
lity
manag
ement
(1998)2
nd

edition

NAME LEVEL : CERFICATE NUMBER OF

:DAN STUDENTS
DEPARTM CLASS: DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 4 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: DEVELOPMENT OF THE BREWING INDUSTRY
S
WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,
TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 By the end of the lesson the
learner should be able to : Hotel
1-2  Development of the Pub Take short and
management notes caterin
 brewing industry in the Types of public g
UK. houses industr
 Profile of the Pub and -group y
3 Brewing industry. discussion (1988)
 Future development of Hospita
the pub. lity
Take short manag
notes ement
(1998)2
nd

-group edition
discussion

NAME LEVEL : CERFICATE NUMBER OF

:DAN STUDENTS
DEPARTM CLASS: DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 4 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: LEISURE INDUSTRY
S

WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,

TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 TARRIFS By the end of the lesson the
learner should be able to : Hotel
4  Economic factors trends Trends in leisure Take short and
in leisure consumption consumption notes caterin
5  Provision of leisure g
facilities in hotels -group industr
 Approaches to discussion y
6 providing hotel leisure (1988)
facilities Take short Hospita
 Types of leisure notes lity
facilities manag
 Considerations in ement
implementing hotel -group (1998)2
nd
leisure facilities discussion
7-8  Theme park industry edition
 Case study: market Amusement Take short
penetration in the parks notes
 theme park industry
prospects for theme parks
-group
discussion

NAME LEVEL : CERFICATE NUMBER OF

:DAN STUDENTS
DEPARTM CLASS: DATE OF
ENT :F PREPARATION
AND B
SUBJECT:F TERM 4 DATE OF REVISION
RONT
OFFICE
SYLALABU TOPIC: ENIVIROMENTAL AND ENERGY MANAGEMENT POLICIES
S
WEEK LESSON LESSON OBJECTIVES KEY POINTS APPLICATION/ REF REMARKS,
TITTLE ACTIVITIES AND DATE
AIDS TAUGHT
1 CONTROL By the end of the lesson the
learner should be able to : Hotel
9  Environmental Energy Take short and
problems conservations notes caterin
 Energy conservation g
10  Corporate policies industr
 Influence of the eu -group y
 Energy management in discussion (1988)
hotels Hospita
12  Case study: Take short lity
development of notes manag
relationship marketing ement
13 in hotels (1998)2
nd
 Case study: the hotel -group
industry switch discussion edition
company
14-15  Quality assurance 5 gap model Take short
16  The nature of service notes
17  Attributes of service ISO 9000 series
quality
18  Total quality -group
management discussion