Beruflich Dokumente
Kultur Dokumente
CDiversity
HMA-201 3/22/2020
Simply stated, generational theory explains that the era in which a person was
born affects the development of their view of the world. Our value systems are shaped
in the first decade or so of our lives, by our families, our friends, our communities,
significant events and the general era in which we are born.
Interactions create and reaffirm norms; thus, a reduction in the number or variety
of interactions leads to increased freedom from societal norms . As the aged become
less absorbed with others and are freed from pressure to conform to societal norms,
they develop eccentricities and a certain self-centeredness. These changes in
personality both cause and result in decreased involvement with others. With changes
occurring in the amount and quality of interaction with others, a change in perception of
life space occurs. As the disengagement process continues, the individual becomes
less and less involved with society and more involved with self until he perceives life as
being short and begins to relive or evaluate his life before death actually occurs.
The activity theory, also known as the implicit theory of aging, normal theory of
aging, and lay theory of aging, proposes that successful aging occurs when older adults
stay active and maintain social interactions. It takes the view that the aging process is
delayed and the quality of life is enhanced when old people remain socially active.
The theory assumes a positive relationship between activity and life satisfaction.
One author suggests that activity enables older adults adjust to retirement and is named
“the busy ethic”.
There are more pronounced differences between the generations today than
ever before. Being aware of these differences can help individuals tailor their message
for maximum effect, regardless of the task, or the relationship — family, friends,
workplace peers. Good business is based on understanding others. The majority of us
think the correct way, and the only way, is our way. In business, as well as in personal
life, that is just not true. To work effectively and efficiently, to increase productivity and
quality, one needs to understand generational characteristics and learn how to use
them effectively in dealing with each individual.
2. Conflicts that appear to be generational are often about who has the power to call the
shots and who must obey. In today’s workplace, conflicts often arise over demands for
work-life flexibility. Rules and attitudes are evolving as a result of improvements in
technology. Some employees believe most work should be done in the office, but others
disagree. As the ability to work anywhere and anytime expands to include more
positions, the balance of power among employees and questions about how each
employee’s time is managed can change. Because managers are more likely to be
members of older generations and frontline employees are more likely to be Millennials,
conflicts about how time is managed are often seen as generational. But the true source
of the conflict is power and need for control, not generational differences.
3. There are some real differences between generations that are not due to life or
career stage. For example, Millennials are more likely to use texting, instant messaging
and social media to communicate with their peers; Gen Xers are more likely to use
phones and e-mail. These differences in communication can lead to conflicts, but
preferences do shift over time for all generations. For example, Facebook’s user base
now includes a majority of the entire U.S. population, and older users are the fastest-
growing group. Initially, e-mail was a tool adopted by Gen Xers, but today it is used by
all generations at work.
Reference:
https://ngkok.co.za/sinode2016/intro-generations.pdf
https://shareok.org/bitstream/handle/11244/26500/Thesis-1967-W594d.pdf?
sequence=1&isAllowed=y
https://www.academia.edu/24250138/Title_Modernization_Theory_Summary
https://www.aha.org/system/files/2018-01/managing-intergenerational-workforce-
strategies-health-care-transformation-20
https://www.shrm.org/foundation/ourwork/initiatives/the-aging-
workforce/Documents/Generational%20Conflict%20at%20Work.pdf