CONVERSATION AT THE PHARMACY

Place the following words in the correct blanks: recommend, too, bug, do, change, eighty, one, I,
moment, cost, immediately, good, cream, gel, generic, euros, morning, twenty-five, muscle, take,
seventy, cents, sunburns, else, medications, there, how, cough, nose, have
PHARMACTIST: Good ______________________. How can ______________________ help you?
CUSTOMER: Hello! I think I pulled a ______________________. Can you ______________________ anything?
PHARMACTIST: We have this ________________ called Voltaren.
CUSTOMER: Okay. How much does it ______________________?
PHARMACTIST: One ______________________ please. Okay, it’s €6.30.
CUSTOMER: Thank you. I’ll try it. Here’s €7.
PHARMACTIST: Okay. Thank you, and here’s _____________ __________ change. Have a _________________ day!
*******
CUSTOMER: Hi. I have some _______________ bites. What _____________ you recommend?
PHARMACTIST: We have Afterbite. It’s good to use ______________________ after you’re bitten. We also have this
Foille ______________________ that is also good for ______________________.
CUSTOMER: How much is each ________________?
PHARMACTIST: This is €4.45 and the cream is €8.30.
CUSTOMER: Okay. I’ll __________________ both, please.
PHARMACTIST: Okay, that will be €12.75. Is there anything ______________________ you need today?
CUSTOMER: No thank you. Here’s €15.00.
PHARMACTIST: Okay. Thank you, and here’s two euros and _____________ cents _____________. _____________
a nice day!
*******
CUSTOMER: Hello. My daughter has a bad cough and a runny nose. Can you recommend some
__________________?
PHARMACTIST: We have several cough syrups. We often recommend Bronco Fluid or its generic version Libexin, or
Lisomucil. And this is a nose spray called Rinazina.
CUSTOMER: ___________________ much is each one?
PHARMACTIST: The Bronco Fluid syrup is €11.20 and the __________________ version is €7.90. The Lisomucil is
€12.30 and the ____________________ spray is €5.50.
CUSTOMER: I’ll take the generic syrup and nose spray, please.
PHARMACTIST: Okay. Is _________________ anything else you need today?
CUSTOMER: Yes, some cough drops, please.
PHARMACTIST: We have these ________________ drops with eucalyptus or cherry flavor.
CUSTOMER: Eucalyptus, please.
PHARMACTIST: Okay, that will be €17.30.
CUSTOMER: Okay. Here’s €20.00.
PHARMACTIST: PHARMACTIST: Okay. Thank you, and here’s two _____________ and _______________ cents
change. Have a nice day!
CUSTOMER: Thank you and you, ____________!
CONVERSATION AT THE PHARMACY
Please write appropriate greetings and responses in the following conversations:

PHARMACTIST: _______________________________. How ____________________________________________?

CUSTOMER: Hello! I think I pulled a muscle. Can you recommend anything?
PHARMACTIST:__________________________________________________________________________________
______________________________________________________________________________.
CUSTOMER: Okay. How much does it cost?
PHARMACTIST: _________________________________________________________________________________.
CUSTOMER: Thank you. I’ll try it. Here’s €7.
PHARMACTIST: _________________________________________________________________________________
*******
PHARMACTIST: _______________________________. ________________________________________________?
CUSTOMER: Hi. I have some _______________ bites. What _____________ you recommend?
PHARMACTIST: _________________________________________________________________________________
_________________________________________________________________________________.
CUSTOMER: How much is each one?
PHARMACTIST: _________________________________________________________________________________.
CUSTOMER: Okay. I’ll take both, please.
PHARMACTIST: _________________________________________________________________________________?
CUSTOMER: No thank you. Here’s €15.00.
PHARMACTIST: _________________________________________________________________________________.
*******
PHARMACTIST: _______________________________. ________________________________________________?
CUSTOMER: Hello. My daughter has a bad cough and a runny nose. Can you recommend some medicine?
PHARMACTIST: _________________________________________________________________________________.
CUSTOMER: How much is each one?
PHARMACTIST: _________________________________________________________________________________
_________________________________________________________________________________.
CUSTOMER: I’ll take the generic syrup and nose spray, please.
PHARMACTIST: _________________________________________________________________________________?
CUSTOMER: Yes, some cough drops, please.
PHARMACTIST: _________________________________________________________________________________.
CUSTOMER: Eucalyptus, please.
PHARMACTIST: _________________________________________________________________________________.
CUSTOMER: Okay. Here’s €20.00.
PHARMACTIST: _________________________________________________________________________________.
CUSTOMER: Thank you and you, too!
Good morning. How can I help you? We have this gel called Voltaren. Have a

nice day! Hello! I think I pulled a muscle. Can you recommend anything?

Okay. How much does it cost? One moment please. Okay, it’s €6.30.

Thank you. I’ll try it. Here’s €7. Okay. Thank you, and here’s seventy cents

change. Hi. I have some bug bites. What can you recommend? We have

Afterbite. It’s good to use immediately after you’re bitten. We also have this

Foille cream that is also good for sunburns. How much is each one? This is

€4.45 and the cream is €8.30. Okay. I’ll take both, please. Okay, that will be

€12.75. Do you need anything else today? No thank you. Here’s €15.00. Okay.

Thank you, and here’s two euros and twenty-five cents change. Have a nice
day! Okay. Thank you, and here’s two euros and seventy cents change. Have

a nice day! We have these cough drops with eucalyptus or cherry flavor. Okay,

that will be €17.30. Hello. My daughter has a bad cough and a runny nose.

Anything else for today? Can you recommend some medicine? We have

several cough syrups. We often recommend Bronco Fluid or its generic version

Libexin, or Lisomucil. And this is a nose spray called Rinazina. The Bronco Fluid

syrup is €11.20 and the generic version is €7.90. The Lisomucil is €12.30 and the

nose spray is €5.50. How much is each one? Eucalyptus, please. I’ll take the

generic syrup and nose spray, please. Okay. Yes, some cough drops, please.

Okay. Here’s €20.00. Thank you and you, too!

PHARMACTIST: Good morning. How can I help you?
CUSTOMER: Hello! I think I pulled a muscle. Can you recommend anything?
PHARMACTIST: We have this gel called Voltaren.
CUSTOMER: Okay. How much does it cost?
PHARMACTIST: One moment please. Okay, it’s €6.30.
CUSTOMER: Thank you. I’ll try it. Here’s €7.
PHARMACTIST: Okay. Thank you, and here’s seventy cents change. Have a nice day!
CUSTOMER: Hi. I have some bug bites. What can you recommend?
PHARMACTIST: We have Afterbite. It’s good to use immediately after you’re bitten. We also have this Foille cream
that is also good for sunburns.
CUSTOMER: How much is each one?
PHARMACTIST: This is €4.45 and the cream is €8.30.
CUSTOMER: Okay. I’ll take both, please.
PHARMACTIST: Okay, that will be €12.75. Do you need anything else today?
CUSTOMER: No thank you. Here’s €15.00.
PHARMACTIST: Okay. Thank you, and here’s two euros and twenty-five cents change. Have a nice day!
CUSTOMER: Hello. My daughter has a bad cough and a runny nose. Can you recommend some medicine?
PHARMACTIST: We have several cough syrups. We often recommend Bronco Fluid or its generic version Libexin, or
Lisomucil. And this is a nose spray called Rinazina.
CUSTOMER: How much is each one?
PHARMACTIST: The Bronco Fluid syrup is €11.20 and the generic version is €7.90. The Lisomucil is €12.30 and the
nose spray is €5.50.
CUSTOMER: I’ll take the generic syrup and nose spray, please.
PHARMACTIST: Okay. Anything else for today?
CUSTOMER: Yes, some cough drops, please.
PHARMACTIST: We have these cough drops with eucalyptus or cherry flavor.
CUSTOMER: Eucalyptus, please.
PHARMACTIST: Okay, that will be €17.30.
CUSTOMER: Okay. Here’s €20.00.
PHARMACTIST: Okay. Thank you, and here’s two euros and seventy cents change. Have a nice day!
CUSTOMER: Thank you and you, too!