UNITED RADIO DEALER

SERVICES USER GUIDE

B2B Ordering & Business Services Portal

www.urdealerservices.com
support@unitedradio.com

July 2019 Eng V1.0

1. CONTENTS
1. Contents....................................................................................................................................................................................... 1
2. Introduction................................................................................................................................................................................ 3
3. Login ............................................................................................................................................................................................. 4
3.1. Retrieve Password ........................................................................................................................................................... 4
3.2. Your Password Has Been Sent .................................................................................................................................... 5
4. Registration ................................................................................................................................................................................ 6
4.1. Select DEALER type......................................................................................................................................................... 6
4.2. authorized dealership information (for new car dealers)................................................................................. 7
4.2.1. Confirm Dealership ................................................................................................................................................. 8
4.2.2. CONTACT Information ........................................................................................................................................... 9
5. Dashboard/home .................................................................................................................................................................... 10
6. My Account ............................................................................................................................................................................... 11
6.1. Account Information ..................................................................................................................................................... 11
6.1.1. Edit Personal Information .................................................................................................................................. 12
6.1.2. Edit Dealer Information ...................................................................................................................................... 13
6.1.3. Change Password .................................................................................................................................................. 14
6.1.4. Change Email .......................................................................................................................................................... 14
6.2. Shipping Address............................................................................................................................................................ 15
6.2.1. Add Shipping Address.......................................................................................................................................... 15
6.3. Dealer Codes .................................................................................................................................................................... 15
7. Advance Exchange................................................................................................................................................................. 16
7.1. Manage Advance Exchanges ..................................................................................................................................... 16
7.2. Advance Exchange Step One ..................................................................................................................................... 16
7.3. Advance Exchange Step Two .................................................................................................................................... 17
7.4. Advance Exchange Step Three ................................................................................................................................. 18
7.5. Advance Exchange Step Four (ADDITIONAL Questions) ................................................................................ 19
7.6. Advance Exchange Confirmation ............................................................................................................................. 19
7.7. Your Order Has Been Placed ..................................................................................................................................... 19
8. Orders ......................................................................................................................................................................................... 20

Gregg Crystal – gregg@inalign.com www.inalign.com

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9. Documents ................................................................................................................................................................................ 21
10. Help.......................................................................................................................................................................................... 22
11. Part Search ............................................................................................................................................................................ 23
11.1. Part Search Selection Screen ................................................................................................................................ 23
11.2. Part Search Results ................................................................................................................................................... 23
12. Logout ..................................................................................................................................................................................... 24

Gregg Crystal – gregg@inalign.com www.inalign.com

anaJuly 2019 Eng V1.0 www.urdealerservices.com 2
2. INTRODUCTION
Dealers and automotive businesses may register a user account on www.urdealerservices.com. Initial
services will include ordering advance exchanges (for account with advance exchange permissions),
obtaining pricing on ship-in repairs, and accessing flyers, forms and documents.

Questions and concerns may be addressed via the following support channels:

• Ticket function via website chat widget

• Phone support at 800-448-0944 (US/CA customers 8:00am through 8:00pm EST)
• Email support at support@unitedradio.com

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3. LOGIN

3.1. RETRIEVE PASSWORD

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 3.2. YOUR PASSWORD HAS BEEN SENT

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4. REGISTRATION
4.1. SELECT DEALER TYPE

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 4.2. AUTHORIZED DEALERSHIP INFORMATION (FOR NEW CAR DEALERS)

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 4.2.1. CONFIRM DEALERSHIP

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 4.2.2. CONTACT INFORMATION

4.2.2.1. CONFIRM PERSONAL INFORMATION

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5. DASHBOARD/HOME

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6. MY ACCOUNT
6.1. ACCOUNT INFORMATION

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 6.1.1. EDIT PERSONAL INFORMATION

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 6.1.2. EDIT DEALER INFORMATION

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 6.1.3. CHANGE PASSWORD

6.1.4. CHANGE EMAIL

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 6.2. SHIPPING ADDRESS

6.2.1. ADD SHIPPING ADDRESS

6.3. DEALER CODES

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7. ADVANCE EXCHANGE
7.1. MANAGE ADVANCE EXCHANGES

7.2. ADVANCE EXCHANGE STEP ONE

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 7.3. ADVANCE EXCHANGE STEP TWO

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 7.4. ADVANCE EXCHANGE STEP THREE

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 7.5. ADVANCE EXCHANGE STEP FOUR (ADDITIONAL QUESTIONS)

7.6. ADVANCE EXCHANGE CONFIRMATION

7.7. YOUR ORDER HAS BEEN PLACED

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8. ORDERS

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9. DOCUMENTS

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10. HELP

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11. PART SEARCH
11.1. PART SEARCH SELECTION SCREEN

11.2. PART SEARCH RESULTS

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12. LOGOUT

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