Sie sind auf Seite 1von 2

Introduction

With just 8 hours of your time, using the pages in this book, you can achieve suc-
cess with Dynamics 365.
It seems that virtually every organization is adopting Dynamics 365. Large or
small, companies are realizing that they need a coherent strategy to manage their
customer relations, and they need a platform on which they can model their busi-
ness and support their business processes. Management within these organiza-
tions understand that Dynamics is the platform that will allow them to revolu-
tionize how they interact with their customers and across teams within the
company. However, understanding that the platform is needed, and properly im-
plementing it are two very different things.
You are picking this book up because you either have Dynamics or are con-
sidering acquiring it soon. You have made a correct choice in technology – it re-
ally can do everything you need it to do. It does have the capacity to support you
in whatever direction you decide to take. But, it is your responsibility to ensure
that it is implemented properly. You must become familiar with this product if
you want to be successful with this product!
Our goal in producing this book is to provide you with an overview of Dynam-
ics that will allow you to quickly work through most aspects of the platform,
whether you are a developer or not. It is imperative that you know how the plat-
form functions, and understand what features and components are available to
you. You should never move forward with implementing a product that is a black
box to you. If you are an executive that is directing your IT team to implement
Dynamics, or you are a director that is working with external consultants to build
out your system, you must do everyone a service and become familiar with the
platform.
You can take the following steps to achieve success and become acquainted
Copyright © 2017. DEG Press. All rights reserved.

with Dynamics 365:


1. Set aside 8 hours this week.
2. Work through the steps in each chapter of this book, and do the hands on
clicking that each chapter outlines.
3. Even if you have never developed anything in your life, walk through the ba-
sics of creating components and downloading the tools as outlined in these
pages.
4. Walk away with a solid understanding of this platform in order to deploy or
expand your Dynamics 365 environment.

Beckner, Mark, and Scott McFarland. Administering, Configuring, and Maintaining Microsoft Dynamics 365 in the Cloud, DEG
Press, 2017. ProQuest Ebook Central, http://ebookcentral.proquest.com/lib/qnllib-ebooks/detail.action?docID=5261408.
Created from qnllib-ebooks on 2020-03-25 14:29:04.
xiv  Introduction

We’ve worked with many different organizations to build out their CRM environ-
ments. Sometimes these are small projects, and sometimes these are projects that
consist of many resources and cost millions of dollars. Regardless of the end
price, you have an obligation to yourself and to those who are trusting you to
build out this Dynamics solution. With just a few hours of your time, you can un-
derstand this platform.
Our hope is that you use this book, and that by having this framework you
save yourself a tremendous amount of stress – there is nothing more stressful
than managing a team building something that you don’t understand. If you un-
derstand Dynamics, you can direct your team to implement it. You can save your
organization time and very substantial amounts of money.
You have the solution in your hand now – set aside a day this week and get
your hands dirty! Work with Dynamics, understand what a great and powerful
tool it is, and be successful with your solution!
And, of course, if you have any questions, you can always reach out to us.

Mark Beckner—mbeckner@inotekgroup.com 970.640.5419

Scott McFarland—scott.mcfarland@controltowerconsulting.com 503.989.0232


Copyright © 2017. DEG Press. All rights reserved.

Beckner, Mark, and Scott McFarland. Administering, Configuring, and Maintaining Microsoft Dynamics 365 in the Cloud, DEG
Press, 2017. ProQuest Ebook Central, http://ebookcentral.proquest.com/lib/qnllib-ebooks/detail.action?docID=5261408.
Created from qnllib-ebooks on 2020-03-25 14:29:04.