Force.

com Site Authentication Methods

If we need to do build a portal for lets say 5K+ users, need to consider COST as primary criteria for
determination, which of below option is recommended or even allowed (wrt salefsorce contract etc) ?

Salesforce Customer Portal : As this involves license fee per customer, hence this solution ends up to be
too costly

Force.com Site with Portal : This is similar to option1, here instead first login page is branded website
page and behind this page is customer portal.

Force.com Site with Custom Portal : This is like we build a portal, authentication, user management etc.
This will not need any extra license but this is violation to salesforce agreement  (is it?) where they dont
allow creating complete login mechanism. Hence doing this in hidden manner is not recommended.

Communities

Pay to Salesforce based on Number of Logins per month :  instead of paying per user per month, there's
one concept of paying based on logins per month.

Force.com (Public) Site with CustomerId/Token mechanism (no password) :  Here user enters some
unique user-id/customer-id to login, no password simply a username. This option can be selected only if
customer detail are not very sensitive as its unauthenticated or you can say authenticated just baed on
some unique-id. There is one work around to make it more secure by sending a token to customer email
address when they enter their email address as username and then entering the token (which they will
receive in email) as password.

Shouldn't there be a cost effective solution which allows  to prepare portal for users where-in the
functionality to be provided is read-only or number of portal users is too high.

Thanks,
Chirag Mehta | Satrang Technologies | http://www.satrangtech.com

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Chirag Mehta

February 10, 2014

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sales4ce

2 replies

visual workflow to parse CSV file

I want to check if i am thinking in right direction and if not would like some guidance on approach. My
use case is as follows: A user will upload an excel/csv file using a force.com unauthenticated sites.
However, we would like to ensure that right user is uploading by doing a pseudo user validation like
entering a pin which upon validation allows user to file upload screen to upload the csv file. This will
then need to parse the file and upsert after performing few file checks. can we use flows to capture the
user pin and validation and there by invoke a visualforce page from flow for file upload and insert?
Thanks !

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sales4ce

May 30, 2018

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CuongTran3001

1 replies

Communities: Can not login with custom profile

Hi all,
I create the Community site, and on Community Workspace setting, i assign new user registration to
profile: High Volume Customer Portal

With High Volume Customer Portal profile, user can not view custom object tabs or can not view record
of custom objects. So i clone  High Volume Customer Portal Profile to new profile, named 'My Profile'. In
'My Profile' setting, i edit and allow permision to read/modify all fields of custom objects.

Then i got the problem: after change user's profile to 'My Profile', he can't login any more?

Is there any mistake in my steps? Please help me.

Regard,
Cuong Tran

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CuongTran3001
June 12, 2017

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Alexandra Wade

2 replies

Company force.com Down

I work at a non-profit (therefore, we don't have IT or technology people onboard), and we utilize a
".force.com" website/app for our coaches to use to track attendance at sessions. However, starting on
Monday, Dec. 3, I noticed that I was unable to enter the page to log attendance. I thought it was a
maintenance thing going on. However, it continued to today, Wednesday, Dec. 5. I did not create this
site and also have not had too much experience in the back-end of Salesforce, so this is new to me. I
checked our site on Salesforce (through set-up), and it is still active. I don't know how to fix this though.

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Alexandra Wade

December 11, 2018

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Delinda Tinkey

8 replies

Embed VF in Lightning Component on Community Pages

I have a flow embedded on a VF page and a lightning component with an iframe to the VF page. The VF
page renders for me when I log into the community (Napili template), but not when I log in as an
external user. I have ensured the external user has access to the VF page.

How can I expose this VF/flow to external users? Here's my lightning component:

<aura:component implements="forceCommunity:availableForAllPageTypes" access="global">

    <iframe src="https://xxx.salesforce.com/apex/my_vf_page" width="100%" height="1000px;"
frameBorder="0"/>
</aura:component>

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Delinda Tinkey

November 2, 2016

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Ken Koellner

5 replies

Any way to get a case-insenstive URL or indirect?

We have a sites URL http://ourcompany.force.com/XYZZY  Some users are trying to

access http://ourcompany.force.com/xyzzy and they are getting thrown to a generic page not found.

I could put in a redirect from http://ourcompany.force.com/xyzzy

to http://ourcompany.force.com/XYZZY but that would work only for that one specific case.  If a user
tried http://outcompany.force.com/XYzzy they would still get a page not found.

Is there any way to make a sites URL case insensitive or have some sort of case-insenstitve redirect?

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Ken Koellner

November 11, 2011

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ssousan

1 replies

Restrict Record Access for Guest Users

Hi, 

My salesforce site was just restricted by saledorce new update " Restrict Record Access for Guest Users"

Now guest users cant register using our site.

I am asked to review the update and acknowledge. 

Whatt happens after I acknowledge? How do i give users access to enter data on our site?

Thank you

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ssousan

October 5, 2018

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pranaya bhoyar

0 replies

reCaptcha issue on ios device

We have added reCaptcha in an public site page. On successful verification of reCaptcha, the page
automatically scrolls down while the expected behavior is that page will remain as it is. Some things to
note:
1. Page is included in an iframe on another page
2. This only happens when the page is being used on iPhone on any browser.
We have tried changing location.hash so that page is scrolled to the specified anchor as a workaround.
Also tried using scrollTo and focus functions. This was done in callback of the reCaptcha verification.
These workarounds did not work (maybe because the page is included in an iframe).

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pranaya bhoyar

August 8, 2018

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Vintara

3 replies

Community SEO not searchable or scrapable.

Despite what is said here (https://help.salesforce.com/articleView?id=networks_seo_faq.htm&type=5) I

seem to be unable to make record detail pages show up in a fashion that can be searched by the likes of
Google, or scraped by the likes of Facebook. For Google etc, the pages simply return “Loading. ×Sorry to
interrupt. CSS Error. Refresh.” while Facebook sees only the pre-rendered aura layout without any meta
tags except those that are set at the site level (which can not be dynamic).

What am I missing here? Has anyone gotten things to work the way the documentation says they
should, with {!Record.FieldName} values in the title etc?

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Vintara

February 22, 2018

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Deter Dangler 23

1 replies

How to display Napili community in iframe on external website?

I am trying to display Napili community in a iframe on external domain but I am hitting the below error:
 

Load denied by X-Frame-Options: https://tryeverrything-developer-edition.na50.force.com/s/ does not

permit cross-origin framing.

I have enabled the framing by any page as shown in the below screenshot but still it is not working.

Are there other settings to enable the iframing of Napili community?

 

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Deter Dangler 23

July 24, 2017

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Kota Anilkumar

1 replies

Audiences for page variations got deleted while deploying profiles in community(Napili Template )?

I have deployed profiles to UAT from Dev sandbox some how all the audiences for the apge variations
got deleted (communities ). Is that because of profile deployment or is there any other reason ?

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Kota Anilkumar

February 13, 2018

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NagSDFC

5 replies

Im not able to verify the my community site in google search console

We have a community and its having public access. we are trying to make the this site content as google
searchable.  I have tried all the ways to verify the site by Google Console 
1. Using Meta data Tag
2. DNS 
3. HTML file 
4. Writing new VF page for Heager as 
<apex:page applyHtmlTag="false" applyBodyTag="false" showHeader="false">
<html>
<head> <meta name="google-site-verification"
content="6gVRigIo4j09qSdIjONNEogH1YCIxxxfFITHPbZWnqM" />
<title> My title </title>
</head>
 </html>
</apex:page>

But still Im not able to verify my site in google web master tool.
Can any one help me to get my site verified by Google.
Appriciate your help.
Thanks
Nagesh

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NagSDFC

March 13, 2018

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ramesh babu 114

3 replies

where u seen test classes code coverage

where u seen test classes code coverage

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ramesh babu 114

November 9, 2017
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PaulATPimptasti

1 replies

Customer Portal. Changing Case Owner Changes Case Contact

Hello,

I've discovered something very strange with Force.com Sites and the Customer Portal.  If you change the
owner of a Case to a Customer Portal User this then updates the Case's Contact to the Contact
associated with the Customer Portal User.

This change happens deep in the background and by passes all of the validation rules and triggers that
we have in place to prevent Case Contact's from changing, and Cases being logged with Contacts
associated to an Account other than the one the Case is associated with.  However, when you change
the Case Owner back to an internal user, the Validation and Triggers are fired and then it recgonises that
the Case's Contact is not assoicated with the same Account as the Case and an error is produced.

My question is:  Is this correct behaviour or am I missing something obvious with Sharing Rules or such
like?

 
Any tips would be greatly appreciated.

Kind regards,

Paul.

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PaulATPimptasti

August 25, 2010

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Nancy Rodriguez 4

4 replies

Unable to open Apex Code Editor Reason null argument

Out of the sudden i'm getting this error " Unable to open Apex Code Editor Reason null argument" using
my eclipse tool, last time I worked in my eclipse project was Monday and everything was working fine.

I'm using Eclipse Neon.2 with Java 8 Update 121 (64-bit) and Java SE Development kit 8 Update 121(61-
bit) in a surface pro 4 with windows 10 as an operating system.

I have uninstall/intall the Java Kit and Eclipse three times and i keep getting the same error while triying
to create a new trigger.  I had read and tried everything from prior post in this isssue but nothing have
worked so far for me.  

Any help!!!!

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Nancy Rodriguez 4

February 23, 2017

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Susan Swaffield

2 replies

server error encountered: 500 server error

Our external dataloader has suddenly started experiencing the connection service error: 500 server
error.    Is there any way we can access information to identify what the real error is?

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Susan Swaffield

May 17, 2017

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suresh.csk

8 replies

How to Upload CA-Signed Certifictae

Hi.

We need 3 Certifcates
1.SSL Certificate.
2.CA Intermediate Certiticate.
3.Root Certifcate.
If you dont got the root certitifcate from the provider,you can download it from the provider
website/home page.
Uploading CA-Signed Certiifcate as follows.
1.Open a Notepad.
2.Paste each certificate as per below order into the note pad.
-----BEGIN CERTIFICATE----- 
(SSL certificate) 
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE----- 
(CA Intermediate certificate) 
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE----- 
(Root certificate) 
-----END CERTIFICATE------
3.Save the notepad as "sitesSSL.cer" or "xxx.cer"
4.Now goto Settting>Security Control>Certtificate and Key Managment
5.Select the certificate in which you want to upload.
6.Upload the newly created sitesSSL.cer
7.If no errors than your done and chek your site from the browser whether you have a lock sign in the
browser or not.
cheer
suresh
 

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suresh.csk

July 23, 2015

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Beca Sipraga

1 replies

Site.com Issue (HTML and Contributor)

This weekend, Salesforce said they had an update going into Site.com and as of yesterday 3 different
Contributor licence holders are not able to edit in Site.com (but those with a Site.com Publisher license
are) and there is no longer the ability to edit HTML on any page in site.com (the HTML edit functionality
has just disappeared). We are extremely concerned with the ability to edit HTML on our Site.com
platform, will there be a fix for this soon? See screenshot below, where HTML edit funcitionality is not
showing:

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Beca Sipraga

February 14, 2017

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Cody Baker

2 replies

Password Reset Issue Not Working

We've been having issues with the community users reset password stuff for awhile now, here's some
information to help get this resolved.

Steps to replicate issue: 

1. Clicked reset password from the login page
2. Logged into email
3. Click on the reset password link
4. Once the link was clicked it took us back to the "enter your email/username to reset password" page -
screenshot attached.
5. I went to the user record in Salesforce and clicked reset password myself from the user record.
6. The student received a new email from us and clicked on that link and that link DID work and allowed
him to reset his password. 

So it seems the trouble comes when students try to reset the password but when we do it on the
backend on Salesforce the link that is generated works fine. 

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Cody Baker

September 16, 2016

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Jyotika Jain 7

1 replies

How to use social media in partner portal?

Jyotika Jain 7

July 23, 2015

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Pradip Kr. Shukla

2 replies

Any Idea on storing data in session on Salesforce force.com public sites?

Hi Guys,

While developing visualforce pages for force.com public sites i want to store some values in session from
apex controller.
I used Cache.Session / Cache.SessionPartition but this is only working internally, not working on public
sites.

Code lines are below-

Cache.SessionPartition sessionPart = Cache.Session.getPartition('local.myPartitionSession');
 // Retrieve cache value from the partition
 if (!sessionPart.contains('BookTitle')) {
        sessionPart.put('BookTitle', 'test');
 }

Thanks.
Pradip Shukla

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Pradip Kr. Shukla

November 24, 2016

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David Zhu 8

1 replies

Sites Page View

HI All,
Our company needs to build public facing website using Salesforce Sites. It would be roughly 20 sites in
total.
I read some posts mentioning there is a limit of 500,000 page view per month for Enterprise edition
(which our company uses). without extra cost
I have some questions regarding this.
1.Can someone please provide me the office SFDC url regarding the page view limit?
2.How the page view is calculated? ie. On a VF page, checkbox A controls the visibility of an outputpanel
B. Is it counted as a page view every time the user check or uncheck the checkbox A?
3.I would like to know 500,000 Page view is for all sites or only one site.

Thanks,
David

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David Zhu 8

December 8, 2016

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Morgan Henris 6

1 replies

When customer clicks link in email, "Invalid Page" is shown

We've set up a community for our customers through which they can interact with chatter posts and
agile accelerator work items.

Any time I @mention somebody on the chatter feed for a work item, it emails that customer, and the
email contains a direct link to the chatter feed item.

However, when a customer clicks that link, it takes them to a page that simply says "Invalid Page" if they
aren't logged into the community.

It's a bit confusing, and I'm wondering if there is some configuration step I could take to have it
automatically bring them to a login screen?

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Morgan Henris 6

October 17, 2016

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