STEP 1

Make Money
TODAY
AGENDA
ADVANTAGES
PRODUCT PROSPECTING SELLING TOOLS,
OF BEING AN
PORTFOLIO AND AND FINDING METHODS
ORIFLAME
CATALOGUE CUSTOMERS AND TIPS
CONSULTANT
BEING AN
ORIFLAME
CONSULTANT
 4

WITH US, IT’S

ALL ABOUT YOU

BEING A CONSULTANT
• Great quality beauty and
wellness products

• Earning opportunity
• Fulfil your dreams

• Make new friends, travel

the world
• Largest European direct
selling beauty company

© 2016 Oriflame SA
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BENEFITS FROM BUYING

AND SELLING PRODUCTS

BEING A CONSULTANT
IMMEDIATE SAVING/PROFIT WELCOME PROGRAMME
• On Going Welcome Program

25%
LEADERS CLUB PERFORMANCE DISCOUNTS
• 20 catalogue (Free)
• Chance to Qualify For Local &
Int. Conferences UP TO 21%

© 2016 Oriflame SA
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I M M E D I AT E P R O F I T

BEING A CONSULTANT
646 3230
Rs Rs

Catalogue price = 3229 Sell the product to 5 friends and

Consultant price = 2583 earn 5 times more

© 2016 Oriflame SA
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WELCOME PROGRAM

© 2016 Oriflame SA
OUR
PRODUCTS
 9

WITH THE BEST OF…

OUR PRODUCTS
Nature Science Trends

© 2016 Oriflame SA
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NATURE
• Ingredients from nature
• Inspiration from nature
• Respect for nature

OUR PRODUCTS
© 2016 Oriflame SA
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SCIENCE
• Almost 50 years experience
• Own RND facilities and SRI
• Latest innovation, technologies

OUR PRODUCTS
and new ingredients

© 2016 Oriflame SA
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TRENDS
• Hundreds of new products
launched every year
• Inspired by latest trends

OUR PRODUCTS
• Collaboration with beauty
and trend experts

© 2016 Oriflame SA
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OUTSTANDING PRODUCTS –
WIDE PORTFOLIO

OUR PRODUCTS
© 2016 Oriflame SA
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SKIN CARE

OUR PRODUCTS
14
© 2016 Oriflame SA
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YOU CAN INFLUENCE

80%
OF YOUR SKIN’S AGEING

© 2016 Oriflame SA
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WHY ORIFLAME
SKIN CARE?

OUR PRODUCTS
Scientifically Natural active Swedish quality Personal
proven results ingredients standards recommendation

© 2016 Oriflame SA
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BUILD WITH
SKIN CARE EXPERTS

OUR PRODUCTS
Holly Greenfell Dr. Alain Mavon Dr. Emma Kearney
DERMATO-COSMETIC SKIN RESEARCH PRINCIPAL SCIENTIST
SCIENTIST EUROPEAN INSTITUTE DIRECTOR OF CLINICAL TESTING
SAFETY ASSESSOR

© 2016 Oriflame SA
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CHOOSE YOUR SKIN CARE

BRAND

OUR PRODUCTS
Advanced Performing Basic
performing

© 2016 Oriflame SA
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ECOLLAGEN

OUR PRODUCTS
• 10 years of research
• Unique plant stem cells
technology boosts collagen
production by 200%*

up 33%
wrinkle reduction
in just 12 weeks

*Clinically tested using day and night cream

Plant Stem Cell extract tested in vitro
© 2016 Oriflame SA
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COLOUR

OUR PRODUCTS
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COLOUR

OUR PRODUCTS
Easy to buy – easy to recommend
• Wide portfolio
• 200 new products per year
• Seasonable and giftable
• Impulse purchase
• Latest trends

© 2016 Oriflame SA
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OUR PRODUCTS
YOUR ONE
STOP BEAUTY
A N D FA S H I O N
D E S T I N AT I O N

© 2016 Oriflame SA
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5-IN-1
WONDERLASH

OUR PRODUCTS
MASCARA
The 5 benefits in one:
1. Lengthens
2. Curls
3. Volumises
4. Great separation and
even coverage
5. Conditions and
hydrates

© 2016 Oriflame SA
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DO YOU

OUR PRODUCTS
DREAM OF…
• Look like someone
who appreciates the
finer things in life?
• Someone who
seeks only the best?

© 2016 Oriflame SA
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OUR PRODUCTS
THE ART
OF BEAUTIFUL
LIVING

© 2016 Oriflame SA
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1980 2001 2006 2011

OUR PRODUCTS
GIORDANI GOLD
2016
BRONZING
PEARLS
Best seller and the most
loved GG product all
around the world!

© 2016 Oriflame SA
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PERSONAL &
HAIR CARE

OUR PRODUCTS
© 2016 Oriflame SA
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PERSONAL&
HAIR CARE

OUR PRODUCTS
Easy to buy – easy recommend
• For the whole family
• Daily personal care and
hygiene needs
• Ingredients from nature
• Experts recommend
• Easy to attract new customers
• Giftable

© 2016 Oriflame SA
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OUR PRODUCTS
HAIR X - HAIR
CARE SYSTEM
• High quality ingredients
• For all types and needs
• 6-Gingerol
• Clear color coding
differentiation

© 2016 Oriflame SA
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MILK &
HONEY GOLD

OUR PRODUCTS
Hand & Body Cream
• Rich, creamy blend of natural
ingredients
• Organically sourced milk and
honey extract
• Nourishing and softening to
prevent water loss from the
skin
• Leaves skin luxuriously soft
and smooth

© 2016 Oriflame SA
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1

FRAGRANCE

OUR PRODUCTS
© 2016 Oriflame SA
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FRAGRANCE

OUR PRODUCTS
Easy to buy – easy to recommend
• Wide portfolio
• 60 new products per year
• Created by famous perfumers
• High earning opportunities

© 2016 Oriflame SA
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3

O U R G R E AT E S T TA L E N T S
MASTER PERFUMERS

OUR PRODUCTS
JUST CAVALLI NINA 1001 BLACK XS GIORDANI PARADISE ECLAT FEMME VOLARE FLAMBOYANT
FABRICE PELLIGRIN Roberto Cavalli FANTAS NIGHTS POTION HIM GOLD Oriflame Oriflame Oriflame PRIVE
Y Nina AMBRE Paco Rabanne ESSENZA Oriflame
France Ricci D’ORIENT Oriflame
Armani
Privé

ENVY L’INSTAN BE POWER WOMAN VOLARE MAGNOLIA

MAURICE ROUCEL Gucci T DELICIOUS Oriflame Oriflame
Guerlain DKNY
France

I LOVE LOVE LIGHT BLUE FLORA BY BLACK XS ANGEL HAPPYDISIAC

OLIVIER CRESP Moschino Dolce & GUCCI LIVE SOUND Thierry Mugler Oriflame
Gabbana GARDEN Paco Rabbane
France Gucci

© 2016 Oriflame SA
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OUR PRODUCTS
© 2016 Oriflame SA
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BEAUTY KNOWLEDGE

OUR PRODUCTS
BEAUTY WELLNESS ORIFLAME
ACADEMY ACADEMY WEBSITE

CATALOGUE OFFICIAL PAGE IN BEAUTY

LAUNCHES SOCIAL MEDIA EVENTS

© 2016 Oriflame SA
FIND
CUSTOMERS
 37

NAME BANK

Close family, other relatives, friends

FIND CUSTOMERS
✗
✗
✗
✗
✗
✗
✗
✗
✗
✗
✗
✗
✗
✗ INNER
✗
✗ CIRCLE
✗
✗
✗
✗

OUTER CIRCLE AND

REFFERALS

Neighbors, colleagues,
acquaintances…

© 2016 Oriflame SA
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EXTENDING
YOUR NAME BANK
“Who do you know that would like to see the
new Oriflame catalogue and hear about the
great income opportunities?”
FIND CUSTOMERS
TIPS!
Use the contact list in your mobile
phone, photo albums and
recommendations from friends.

© 2016 Oriflame SA
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ROLE PLAY

FIND CUSTOMERS
CONTACTING PEOPLE
IN YOUR NAME BANK
• Call by phone and set
up the meeting

© 2016 Oriflame SA
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PREPARE TO MEET
THE CUSTOMER
• Personal appearance
• Organise your bag

FIND CUSTOMERS
• Plan your diary,
select a time
• Make it convenient to
your customers
• Create a warm and
friendly environment

© 2016 Oriflame SA
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ORGANIZE
YOUR BAG

FIND CUSTOMERS
© 2016 Oriflame SA
SELLING
METHODS
 SELLING
METHODS

SELLING METTODS
1. Show the catalogue
2. Show the Skin Care routine
and catalogue
3. Selling Wellness
4. Selling online
 44

SELLING METHOD 1

SHOW THE
CATALOGUE

SELLING METHODS. CATALOGUE

New catalogue every 3 weeks:
• New products
• Great offers
• Inspiration
• Product stories
• Expert recommendations
• Beauty tips

TIPS!
When you receive a new catalogue, you can learn about
new products and offers. You will find the most attractive
offers on the first pages, in the middle and on the cover.

© 2016 Oriflame SA
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FIND WHAT TO FOCUS ON

SELLING METHODS. CATALOGUE

IN THE CATALOGUE

Main new Skin Care High profitable Attractive offer

products products
ATTRACT ATTENTION DAILY ROUTINE, FRAGRANCE, SKIN BACK COVER
HIGH EARNING CARE, W ELLNESS

© 2016 Oriflame SA
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1
CATALOGUE
+ 3-4 = 2

SELLING METHODS. CATALOGUE

VIEWERS CUSTOMERS

MORE CATALOGUES =
MORE CUSTOMERS =
20
CATALOGUES
++ 30-40
VIEWERS
= 20
CUSTOMERS

=
© 2016 Oriflame SA
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DISTRIBUTE
CATALOGUES

SELLING METHODS. CATALOGUE

• Move the catalogues from
home to home

• Selling at work
• Invite your friends to your
home present the new
catalogue

ALWAYS CARRY MORE THAN TIPS!

Include your personal contact details (name, phone
ONE CATALOGUE WITH YOU! number, email)

© 2016 Oriflame SA
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SELLING METHODS. CATALOGUE

DEFINE
A • WHAT are your preferences when you choose cosmetics?
• WHICH cosmetics do you use in your daily routine?

• HOW do you buy cosmetics?

M •

•
WHERE do you buy cosmetics?
HOW OFTEN do you buy cosmetics?
• WHO do you buy cosmetics for?

A
© 2016 Oriflame SA
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SELLING METHODS. CATALOGUE

ACCEPT
A First get a “YES”

For instance:

M “If I understood you correctly, you need this….”

A
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SELLING METHODS. CATALOGUE

MATCH
A Match the customer’s
needs to a product in the catalogue

A
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SELLING METHODS. CATALOGUE

ACCEPT
A
Get a second “YES” and start an order.

For instance:

M “Which product from this range do you want to order?”

Ask about additional products.

“Would you like to order additional products from

this range?”

A
© 2016 Oriflame SA
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D “What cosmetics products are

you looking for today?”

SELLING METHODS. CATALOGUE

So, you are looking for
moisturizing day cream for

A yourself and do you also need a

gift idea for your husband on
Valentine’s day?”

M “Let me recommend to you…”

A So, you want to order… Could I

also recommend to you…”

© 2016 Oriflame SA

ADDITIONAL SALES
SHOW SOMETHING ELSE THAT MAKES
THE FIRST PURCHASE BETTER
© 2016 Oriflame SA
53
SELLING METHODS. DURING MEETINGS
TIPS!
“Do you want to know a secret how to keep lipstick beautiful and longer?
- Yes
Let me show you a lip liner. Completely fill in your lips with liner. This will
create a base for your lipstick and help it last longer!
Can I add it to your order?”
 54

AFTER SALES
• Thank the customer and note

SELLING METHODS. CATALOGUE

their order
• Clarify the amount to be paid
• Agree when you will deliver
their order
• Ask for referrals “Who do you
know…”

TIPS!
Set up a meeting for the next catalogue

© 2016 Oriflame SA
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SELLING METHOD 2

SELLING METHODS. SHOW THE SKC ROUTINE

SHOW THE SKIN
CARE ROUTINE
AND CATALOGUE
• You sell a solution to
your customer’s needs –
not just a product
• You earn more money
• You get happy and loyal
customers

© 2016 Oriflame SA
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SELLING METHODS. SHOW THE SKC ROUTINE

SHOW THE SKIN CARE ROUTINE

© 2016 Oriflame SA
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SELL THE SKIN CARE SETS

SELLING METHODS. SHOW THE SKC ROUTINE

• Targeted complete skin care
solution
• The best result
• The best value

© 2016 Oriflame SA
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FROM SELLING A PRODUCT

SELLING METHODS. SHOW THE SKC ROUTINE

TO OFFERING A SOLUTION

CONSUMER CONSULTANT
Best results Higher earnings
Best value Loyal customers
New segment of customers
© 2016 Oriflame SA
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SELL THE SET AND MAKE MONEY

SELLING METHODS. SHOW THE SKC ROUTINE

1 CUSTOMER Your immediate
1 PRODUCT profit/personal BP

620/44 BP

1 CUSTOMER
1 SET

2500/224 BP

4 CUSTOMERS
4 SETS
10000/ 896BP

© 2016 Oriflame SA
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0

SELLING METHODS. SHOW THE SKC ROUTINE

FOCUS ON SELLING THE
A D VA N C E D P E R F O R M I N G
BRANDS

True Ecollagen Novage Novage

Perfection Ultimate Bright
Lift Sublime

© 2016 Oriflame SA
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SELLING METHODS. SHOW THE SKC ROUTINE

1-TO-1 MEETING
1. Show the Oriflame Enhancing
Routine
2. Share your own experience
3. Recommend the brand
4. Explain the benefits of buying the
set
5. Sell the set (or recruit with the set)
6. Show the catalogue

TIPS!
Use the Skin Care guide online or the
Getting started app to choose right Novage
brand

© 2016 Oriflame SA
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SKIN CARE

SELLING METHODS. SHOW THE SKC ROUTINE

SESSION
• Group selling –
individual service
• You also introduce the
Opportunity
• Professional way to talk
about customer’s needs
• Social and fun activity
• Less time – more profit

© 2016 Oriflame SA

SKIN CARE SESSION
HOW DOES IT WORK?
PREPARE
Invite friends
Prepare materials and tools
© 2016 Oriflame SA
RUN
T ell about the Routine and
brands – group
T es t produc ts – group
Matc h the brand and s ell –
individua l
63
SELLING METHODS. SHOW THE SKC ROUTINE
FOLLOW UP
Contact with customers
every 3-5 weeks and ask
repurchase
 64

SKIN CARE SESSION

SELLING METHODS. SHOW THE SKC ROUTINE

CLOSING THE DEAL
1. Ask questions to fill in the profiling form
2. Recommend the right Novage range
3. Sell a SKC set accordingly
4. Give her a catalogue
5. Ask for referrals
6. Invite to next Beauty session or
Opportunity meeting

© 2016 Oriflame SA
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SKIN CARE TRAININGS

SELLING METHODS. SHOW THE SKC ROUTINE

AND TOOLS
• Skin Care training
• Skin Care Session training
• Brand Leaflets
• Skin Care guide print or on My
pages
• Skin Care flipchart
• Profile form

START USING SKIN CARE TIP!

PRODUCTS AND FIND YOUR Visit the Skin Care Session running by your
Sponsor/Director
OWN FAVOURITE BRAND
© 2016 Oriflame SA
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SELLING METHOD 4

ONLINE
• Meet people online

SELLING METHODS. ONLINE

• Send the link of eCatalogue
or IBS via:
• Social media
• Email
• Blogs
• Maintain communication

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MEET PEOPLE ONLINE

• Personal profile in

SELLING METHODS. ONLINE

Social media
• Groups, fan page
• Interesting blogs, forums

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S E L L U S I N G E - C ATA L O G U E

SELLING METHODS. ONLINE

E CATALOGUE

1.Create 2.Send the 3.Approve 4.Delivery

personal URL link orders products

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ONLINE
SELLING TIPS
• Be active online every day

SELLING METHODS. ONLINE

• Use Oriflame online materials –
articles, video tutorials to create
readable content
• Always answer customers’
questions immediately
• Communicate with customers
once per catalogue (don’t spam)
• Organise new online catalogue
launches

© 2016 Oriflame SA
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HANDLE OBJECTIONS

SELLING METHODS. HANDLE OBJECTIONS

An objection is a signal that the
potential customer is interested
ot learn more:
”I haven’t got time at the
moment”
”I cannot afford anything this
month”
”I buy from one of your
competitors”
”I tried several diet methods
before and never lost the
desired weight”

© 2016 Oriflame SA
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FOLLOW UP
• Call after 2-3 days after

SELLING METHODS. FOLLOW UP

delivering products
• Invite to visit catalogue
launches, beauty sessions
• Ask refferals
• Remind about the new
catalogue
• Ask repurchase their favourite
products

© 2016 Oriflame SA
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GOLDEN RULES FOR

SUCCESSFUL SELLING
• Talk with new 3 people every day

SELLING METHODS
• Never decide for the customer
• Share your own experience
• Be friendly
• Be proud of the catalogue,
products, company
• Newer criticise competitors
• Be consistent – a new catalogue
is a reason to call a customer

© 2016 Oriflame SA
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C ATA L O G U E W O R K I N G
CALENDAR

CATALOGUE CALENDAR
First Second Third Fourth
week week week week

• Visit your • Visit your • Visit your • Order new catalogues

customers customers customers • Learn new catalogue
• Collect orders • Collect orders • Collect orders • Visit catalogue launch
• Delivery orders • Delivery orders • Delivery orders event
and set up a and set up a and set up a • Call your customers
meeting for the meeting for the meeting for the and set up meetings for
next catalogue next catalogue next catalogue next catalogue
• Check your status of
qualification for
Consultants’
programmes

© 2016 Oriflame SA
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SUMMARY OF
SUCCESSFUL SELLING

SUMMARY
Use products Build Name bank Show catalogues and Take orders, delivery
yourself to learn hold Beauty sessions and follow up
about

© 2016 Oriflame SA
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NEXT STEPS DURING THIS

C ATA L O G U E
Talk with 3 new people per day about Oriflame and make sure that you:

NEXT STEPS
1. Recommend products by showing the Skin Care Routine and the
catalogue
• Achieve next Welcome Programme step
2. Invite people to the next Skin Care/Wellness/Opportunity/ meeting
3. Attend Leader’s events and trainings

© 2016 Oriflame SA
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TURN YOUR
BUSINESS INTO A
BEAUTIFUL CAREER
Learn more about the Opportunities with
Oriflame:
• Build a successful career
• Increase your income
• Change your lifestyle

Wellcome to Step 2
”Start your business”!

© 2016 Oriflame SA
THANK YOU FOR TODAY!
GOOD LUCK!