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ScholarOne Manuscripts
ScholarOne Manuscripts™ | Author User Guide Page i
1. The journal may create your account and email to you instructions on how to log in and set your User ID
and password.
2. Some journals allow their users to create their own accounts. If yours does, there will be a Create
Account link on the top of the page, or you can use the Create Account just below the Log In. Follow the
3-step process for creating your account.
Note: Your User ID or Password cannot contain any spaces and your password must be at least 8 characters in
length (the 8 characters must contain two or more numbers).
When you select one of these options to associate an ORCID iD with your account, a new browser window will
open and special registration page on the ORCID website allowing the user to enter your existing ORCID
credentials, link an existing ORCID iD, or register for a new ORICID iD.
Once you have validated an ORCID iD using one of the options, you will be asked to either authorize or deny
the journal access to your ‘limited’ data.
If you click Authorize, you will be redirected back to your journal’s ScholarOne site with a validated ORCID iD.
ORCID LOG IN
The journal site may be configured to use ORCID Login. Select the Log In with ORCID iD button at the bottom
of the Log In box.
If the you have used this login process before or have already linked your ORCID iD to your ScholarOne profile,
you will automatically be logged in to the ScholarOne site.
If this is their first time linking your ORCID and ScholarOne accounts together, you will be asked to authorize
the publisher or journal to get their ORCID iD and to read limited-access information such as their name and
address. Reading limited-access information will make it easier for new users that do not have a ScholarOne
account to pre-fill their profile information when creating an account.
Next, you will link your ORCID account to the ScholarOne site. You will see the option of creating a new account
or logging in with your existing site credentials.
If you already have an account on the ScholarOne site, you will only need to provide your ScholarOne login
credentials once. Afterwards, you can use either the ScholarOne or ORCID credentials to log in to the
participating site.
LOGGING OUT
You can log out of ScholarOne Manuscripts at any time by selecting Log Out at the top right corner of the page.
You will be returned to the Log In page.
HEADER RESOURCES
MAINTAINING YOUR ACCOUNT
To keep your account information current, click on your name and select the area you need to update.
HELP DOCUMENTATION
Online training documentation is available through the Help link at the top right of all journal site pages and
through the Resources section on the Log In and Welcome pages.
LANGUAGE TOGGLE
Language toggle allows you to switch the display from the default language of English to another language. If
configured for your site, you will find the language toggle located on the header at the top of the screen.
Current languages available are French, Spanish, Portugese, Chinese and Japanese.
Note: All uploaded documents and end-user supplied text will not toggle and will be displayed in the language
entered by the user.
NAVIGATION
Top-Level Menu
1. Author Center
2. Reviewer Center
Left
3. Journal Selection
4. Help Links
Note: Some journals may have multiple submission methods. Please read the descriptions and select the
appropriate method.
START A SUBMISSION
To begin the submission process, select Begin Submission (or select from available submission methods.)
IMPORTANT NOTES
Each journal can configure ScholarOne Manuscripts to ask for different pieces of information and
different required fields from the examples shown in this guide
If your journal utilizes the Overleaf integration, please also see the Submissions using Overleaf section of
this document.
The steps for submitting a manuscript are listed on the left of the screen.
Type: Select from available manuscript types. Types are determined by the journal and may vary.
Selecting a type determines what information you are required to enter throughout the submission
process. Once saved, you cannot change the type.
1. In the File Upload section, click the Select File 1 button. Browse for your main document file.
3. If needed, use the Select File 2 and additional buttons to select additional files. Choose an appropriate
file designation from the drop down list.
Note: The total size limit for file upload is set by the journal. The number of slots indicates the number of files
that can be uploaded at once and not the total number.
Note: See sections below for additional information on Figures and Images and Zip Files and LaTex
Documents.
5. Once the files have been uploaded, they display in the Files section at the top of the screen.
6. You may reorder them by choosing a number from the Order drop-down list, then clicking the Update
Order button.
7. You may remove a file by clicking the Actions drop-down list for a file and selecting Remove File, or if
needed, you can select the option to Remove All Files.
8. You can view a proof by clicking either the View HTML proof or View PDF proof buttons.
Each file that is uploaded will be unpacked and displayed in the list so you can provide the proper designation
for each item.
For TeX/LaTeX submissions, the package contents will be unpacked, parsed, and processed to determine the
identity of the LaTeX content files. The files can then be assigned to their file designation. Be sure that the very
first file presented in your file listing is the main LaTeX file.
STEP 3 – ATTRIBUTES
Attributes or keywords are often required for manuscript submission. Some journals have a list of keywords for
you to choose from, others allow authors to enter their own keywords, and some sites allow for both options.
1. Enter a keyword in the Keywords field using any of the following methods.
a. Type-Ahead search
Begin typing in the Keyword field and Type-Ahead Search will show any existing
keywords matching your search term.
If no appropriate keywords are found, you may be able to add a new keyword to the list,
if allowed by your journal. Type the keyword into the field.
1. In the Agent Question field, indicate whether you are the author or the submitting agent for this
manuscript.
11. If you are the author, you may be asked to create or associate an ORCID iD with your submission. Select
the appropriate option and follow the ORCID process. You will be returned to this screen when
complete.
12. To add co-author information to the manuscript submission, enter the author’s email address and click
the Search button. Please note that authors may have several email addresses and you may need to
search using an alternate email address.
13. If no matching email address is found, the message below will display.
14. To add the co-author you must create the author. Click the Create New Co-Author link in the message.
15. The Create new Author screen displays. Complete all the required fields to identify both the author and
the institution they are affiliated with.
16. The Institution field utilizes the Ringgold Identify database of institutions. Simply type a minimum of
three characters and search results will display. Type more characters for a better match. Select from
the list. If you are unable to find the institution in the list, simply type the institution name in the field.
If you see warning symbol next to the institution name, it means that the instutuion is not a
Ringgold connected institution. Please be sure to check again to see if you can find the correct
institution in the database.
18. When finished creating the author, click the Add Created Author button.
Note: When adding a new Co-Author to a submission, you will not be prompted to enter their ORCID iD. Co-
authors may receive an email requesting their ORCID iD.
19. Added authors display. You may re-order them by dragging the double-arrow at the left of the author
information. You may also use the numbers in the Order column to re-order then click the Update
Author Order button.
20. Select the Actions drop-down list to edit, remove, and assign as a corresponding author.
The journal may be configured to use the CASRAI’s CRediT taxonomy to recognize the individual contributions
of authors on the submission. When adding authors to the submission, you will be given the option to choose
from a list of contributions.
Check each contribution for the author, then select the level of contribution from the drop-down.
COVER LETTER
1. If a cover letter is required, enter it using one of the following methods.
Enter it in the Write Cover Letter field. You may type or copy/paste into the Write cover letter field.
Upload a file. Click the Select File button to browse to your cover letter file. Then click the Attach
File button.
When you type in the name of your funder the system displays potential matches from the registry.
Select the organization from the list. If the organization you chose has a parent organization, that
will be automatically entered in the Funder Name filed and the organization you chose will be in the
Sub-organization field.
If no match is found, simply type the name of the funder into the Name field.
If you entered a new funder name, you will see the following message. Click OK.
CUSTOM QUESTIONS
The journal may have custom question you are required to complete as part of your submission. These will
vary by site.
28. When finished with the Details & Comments page, click Save and Continue.
You will see a message indicating that you are almost done. When you first enter this screen, the Submit
button is not available. You must review your submission and view the proof before submitting.
30. If required fields have not been completed, you will receive an error at the top of the screen and the left
menu will not display a green check next to the step.
31. You may return to any step to correct errors by clicking the Step number on the error message or on the
left menu.
Note: The Submit button will not be active until you have viewed the proof and fixed all errors.
Note: If the journal requires payment at the time of submission, your next step will not be Submit. Click the
Continue to Payment button and follow prompts for entering payment. If payment is only required
after acceptance, you will be prompted to pay at a later time.
The Overleaf integration will allow you include files created with Overleaf directly in your submission. You will
follow the same steps as described in earlier sections of this guide to complete all other required submission
information.
You will be logged out of ScholarOne Manuscripts TM and will log into Overleaf. Once in Overleaf create your
submission using that tool. When ready to submit it to ScholarOne MansucriptsTM, click the Next Step: Submit
to Journal link.
After using the Next Step: Submit to Journal link on Overleaf, log in to ScholarOne Manuscripts TM. Files are
automatically imported into the ScholarOne submission and can be found on the File Upload step. They are
indicated by the Overleaf logo.
If you need to edit your work, you can use the convenient Edit on Overleaf.com link in the Actions column to
go directly into your project on Overleaf and start editing. When edits are complete, simply use the Next Step:
Submit to Journal link again to import and overwrite the files in ScholarOne Manuscripts, keeping them in sync
and up-to-date.
1. The first method is by clicking on one of two links that will take them directly into the corresponding
project on Overleaf.
a. One of these links will appear underneath the Files table when all Overleaf files have been
removed.
2. The new Overleaf file upload section will appear when there are or have been files associated with
Overleaf in the submission. While going to the project on Overleaf.com directly will ensure
synchronicity between platforms, this section offers an alternative by allowing Authors to upload
Overleaf files that are stored on their computer. Uploading them in this section ensures the Overleaf
files are processed properly.
For journals where all manuscripts are published under Open Access, you may be asked to agree to Open
Access publication.
Journals may give you the option of several publication methods. Select your publishing preference.
Note: If you do not see the link, your time has expired to create a revision and you will need to contact the
journal office for an extension. Once the extension is granted, the link will reappear.
If you have already started a revision, the revision is now located in the Revised Manuscripts in Draft queue.
Select this queue and click Continue to finish your revised submission.
MANUSCRIPT TRANSFER
The ability to transfer submitted manuscripts between journals on ScholarOne is a valuable feature which
publishers are using more and more frequently to make sure each journal reviews and publishes articles well-
aligned with their scope.
You may also acces manuscripts that have been offered a transfer through the Author Center dashboard in the
Manuscripts Awaiting Approval to Transfer queue. Select View Transfer Options to see that journal(s) that
you may choose to transfer to.
Select a journal destination, or choose to decline transfer, then click Submit my Choice.
You may also access manuscripts that have been offered a transfer through the Author Center dashboard in the
Manuscripts Awaiting Approval to Transfer queue. Click Approve or Reject.
xls, xlsx
htm
txt
wpd
ai
cgm
dicom
eps
fig
fits
gif
jpg, jpeg
png
ps
Note: Acceptable file formats are determined by each journal. ScholarOne Manuscripts will warn you if the file
format is unacceptable at the time of upload, before it enters the peer review process.
If the file to be used is to be converted to PDF such as a main document or a title page, it is sent to the document
conversion server and is converted to PDF format. If the file needs to be converted to HTML or XML, it is first
converted by Microsoft Word 2010 and then saved as HTML or XML as needed.
If images are uploaded they are sent to our image converter where they are converted to both HTML and PDF.
All files that have been successfully converted will have copies of their files in different formats or what we call
renditions and they are assembled together to create a single PDF and HTML proof.
Documents
Embed fonts
Remove macros
Embed Images and verify there are less than 100 embedded images in the file
Remove Field Codes (placeholders in Microsoft Word for data that might change in a document)
Images
Remove thumbnails from image files
Verify your images are in single, flattened layer (e.g. no multi-pages TIFs)
3. Click the Select File 1… button under the File Upload section.
4. Browse for the file you would like to upload on your computer.
6. If desired, add a Caption / Legend and/or Link text. The Caption / Legend will show on the proofs under
each image file uploaded. The Link text will link the uploaded image to your document in the HTML proof
where the link text matches.
Note: Only image files (jpg, tif, gif, etc.) will display the text added to the Caption / Legend option in
the PDF proof.
Tip: You can upload as many files at a single time as there are available slots. The number of slots is not
the limit of the number of files you may upload to your submission.
Once the file upload has completed, you will see your files listed under the Files section.
Tip: Some journals enforce a limit for the file size of all files uploaded to a single submission. You can see if there
is a limit at the upper-right of the Files section.
To edit the file information, click on Edit under the ACTIONS column.
To change the file order, update the number(s) in the ORDER menu then click on Update Order. The
order of your files here will determine the order of the files in the HTML and PDF proofs.
TROUBLESHOOTING
Below are some common questions and resolutions to file upload and conversion difficulties.
There are many factors that contribute to the quality of an image. However, there are some general guidelines you
can follow for making better quality images:
Some file designations are set up in the background to not be included in the PDF or HTML proofs. If you would like
a specific file to be included in the proofs, we recommend deleting the file and re-uploading the file with a different
File Designation selected.
ScholarOne Manuscripts does not support PDF files that were created using Quartz or GhostScript PDF Writer. In
order to create a PDF file that will convert, you will need to resave the file using Adobe® Acrobat® or Adobe®
Reader®.
Why does the PDF show MY FIlE in Portrait Layout When it was Saved as Landscape Layout?
Make sure that all pages in your file have the page orientation and margins set to landscape.
Why are my images showing in the PDF Proof But Not the HTML Proof?
If you find that only part of the HTML proof loads, it may be because you used similar text in the Link text for your
image files. To verify this, click on Edit under the ACTIONS column beside the image files. If you compare Link text
across your image files find that some share the same text or parts of the same text, this can cause the HTML proof
to not render properly. For example, if you have "Figure 1" and "Fig 1" in two separate files, it will cause this issue.
Rename your Link text in your image files to correct the display of the HTML.
Why did I receive the error "Unable to download file. File not found on server" when trying to view my HTML
Proof?
This error occurs when parentheses, quotations, apostrophes or < > are used in the Link text for images or figures.
Remove these from the Link text to fix the error and to load the full HTML proof.
ScholarOne Manuscripts only allows an individual file size limit of 350Mb, but the total file size limit for all
uploaded files on a single submission is noted at the File Upload step of the manuscript submission process to the
right of the Files section. The limit varies across journals based on the preference of the Editorial Office. If the total
file size limit has been exceeded, an error will be displayed. You will need to reduce the total size of your files in
order to submit your manuscript.
How can I make My TIF FILes smaller in size without reducing the quality?
Images that are greater than 40 megapixels (length in pixels multiplied by height in pixels) can be uploaded, but will
not be successfully converted by the image converters in the system. It is recommended that LZW compression be
used for large TIF/TIFF files in order to reduce the overall file size without harming the quality of the file.
Note: This fix will only work for individual image files. If the TIF/TIFF files are embedded in a document, they
cannot be compressed or the document file will fail to convert.
There are sections in the HTML proof where the font size and/or style is different from the rest of the text. HOW
can I fix this?
If text that is appearing normally in your document and in the PDF proof, but the text is displaying differently in
places in the HTML proof, Microsoft Word is applying Heading styles to your document text. Some of these styles
are also used to format text when it is displayed on an HTML page. When your file is converted to HTML, your
browser automatically applies text and paragraph formatting that might vary from how it appears in Microsoft
Word or in the PDF proof. You can correct the text display by modifying the style setting for the affected text in
your document and then re-uploading the file.
If the particular journal is not set up to convert LaTeX files to PDF, then the author may be permitted by the journal
to upload a PDF file generated from their LaTeX files and may upload their LaTeX files as supplemental files for
publication.
Files were generated using pdfTeX Version 3.1415926-2.4-1.40.13, TeXLive 2012 or earlier versions.
Verify your images, graphs, drawings or tables are in any of these formats: gif, jpg, png, ps, eps, pdf
All supplemental LaTeX files such as classes/styles, reference files, and bibliographies are referenced
properly in the main document. Verify that they are referenced and uploaded with exactly same name and
capitalization.
The commands to include your images in the LaTeX (.tex) main document do not begin with dots or slashes
before the image name. For example, the correct command would be "\includegraphics[xxx]{fig1.eps}"
instead of "\includegraphics[xxx]{./fig1.eps}". It is recommended that all of your LaTeX-related files are
created and saved in a single folder.
To upload your files on journals that convert LaTeX files to PDF, follow these steps:
2. Click the Select File 1… button under the File Upload section.
3. Browse for the LaTeX (.tex) main document file on your computer.
Note: The journal will most likely include the best File Designation to select for your LaTeX (.tex) main
document file in the Instructions on the File Upload step.
5. Click the Select File 2… button under the File Upload section.
7. Select the TeX/LaTeX Suppl File (or similarly named) File Designation.
8. Repeat Steps 6-7 for the remaining available file upload slots.
Tip: You can upload as many files at a single time as there are available slots. The number of slots is not
the limit of the number of files you may upload to your submission.
Once the file upload has completed, you will see your files listed under the Files section.
10. Upload the remaining files as displayed in red with the text [Missing], as listed under the main document.
If all of the referenced files have been uploaded, you will see a green checkmark beside Step 6: File Upload on the
Submission side menu and the PDF should render correctly.
To view the TeX Processor Log, click the link with the same name under the main document. This will
include any errors in your main document or supplemental files.
TROUBLESHOOTING
Below are some common questions and resolutions to LaTeX file upload and conversion difficulties.
Why is it that after I upload a new LaTeX main document the files fail to convert to PDF?
If any changes are made to the LaTeX main document after all of the supporting files have been uploaded, all files
will have to be removed and re-uploaded.
I have checked the TeX Processor Log but my files will still not convert. Where can I go for additional assistance?
If you have checked the LaTeX processing errors under the TeX Processor Log link and are unable to fully
understand the error message(s), please navigate to the following page for additional assistance:
http://www.tex.ac.uk/
I am unable to get my DVI file to convert when it is uploaded. What can I do?
ScholarOne Manuscripts cannot guarentee the conversion of DVI files. If you cannot get your DVI file(s) to convert,
upload your TeX/LaTeX supplementary files for PDF conversion instead.
A "Type 3 font error" message is displayed when I attempt to generate the PDF proof. How do I fix this?
There are two main causes of the "Type 3 Font Error" message you received after you uploaded your LaTeX files:
The ScholarOne file converters are pre-loaded with many basic LaTeX packages, however new or specialized
packages may not be included. To resolve, upload all style sheets and class files referenced in the LaTeX (.tex) main
document.
To resolve, you will need to update your LaTeX (.tex) main document so that it uses vector fonts.
My LaTeX (.tex) main document successfully uploaded but it appears in red at the File Upload step, along with
the error message "Unable to convert file.". How do I fix this?
This issue most often occurs when there is an incompatibility or other issue with the .bib or .bst file. To resolve the
error, delete the uploaded .bib or .bst file, incorporate the contents (copy/paste) of the .bbl file generated in the
LaTeX run into the LaTeX (.tex) main document, and then comment out the reference in the LaTeX (.tex) main
document to the separate .bib and/or .bst file.
This issue most often occurs when an image in a figure file is not a flattened image. To resolve this, make a note of
where the truncation occurs in the proof, which will likely be immediately prior to the reference to the affected
figure file. Open the figure file in an image editor, flatten the image by removing or combining the multiple layers,
and re-save it. On the File Upload step, delete the previous figure file and upload the new flattened version.
Why are the supplemental LaTex figures showing as uploaded BUT they are noted as missing?
When saving your LaTeX files, you may have subfolders on your computer for images that were not uploaded. The
figure files are pointed to those subfolders in the LaTeX (.tex) main document. If you repoint the figure files(s) in
the LaTeX (.tex) main document and then re-upload them, this should resolve the issue. Alternatively, you can save
all of your LaTeX files, including your figures, into a single folder and then re-upload them to ScholarOne
Manuscripts.
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