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Enforcement of Public Health Emergency Declaration

Summary Report

Total - 3/31/2020 Only Total - Declaration Period


DSD CCDO Health SAPD Total DSD CCDO Health SAPD Total
Number of Calls Received 66 26 20 15 127 469 208 182 248 1,107
Violations Observed (total locations) 37 15 9 4 65 311 138 148 107 704
Warnings Issued 37 15 9 4 65 311 138 148 107 704
Citations Issued 0 0 0 0 0 0 0 0 0 0
No Violation Observed 29 11 11 11 62 158 70 34 141 403

NOTE: Report summarizes activities related to enforcement of the Fourth Declaration of Public Health Emergency regarding COVID-19 issued on March 18, 2020.
Code Enforcement (Development Services Department), Parking Enforcement (Center City Development & Operations), Metropolitan Health District, and San
Antonio Police Department have been charged with the enforcement of this declaration. The results in this report include enforcement activities conducted by
teams covering 24 hours a day, seven days a week. The Fourth Declaration of Public Health Emergency was effective until 11:59, Tuesday, March 24, 2020. The
Fifth Declaration of Public Health Emergency was issued on March 23, 2020 to take effect on March 24, 2020 at 11:59 p.m. and will continue through 11:59 p.m.
on April 9, 2020, subject to San Antonio City Council approval.

Prepared by DSD, CCDO, Health & SAPD 1 4/1/2020 8:46 AM


Enforcement of Public Health Emergency Declaration
Call Report Regarding Limitation of "Mass Gathering"

Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Observed that there were several vehicles parked on the access
road. Code Enforcement arrived on location prior to Parking
Enforcement. Code call stated they had dispersed. Code called
dispatch again stated the vehicles had returned and were
preparing to race. SAPD was dispatched to the location to
handle/discourage racing. Observed several vehicles leaving the
1 3/31/2020 2330 Other 2015 SW Loop 410 78211 5 Restaurant DSD No No area.
Call received for kids at skate park, Normoyle Park. Officer made
location and advised for declaration. Kids left the park by the 2nd
2 3/31/2020 2328 SAPD 700 Culberson Ave 78225 5 City Park DSD Yes No call
Call received for kids at skate park, Normoyle Park. Officer made
location and advised for declaration. Kids left the park by the 2nd
3 3/31/2020 2309 SAPD 700 Culberson Ave 78225 5 City Park DSD Yes No call
Commercial/
4 3/31/2020 2246 SAPD 7027 Fairgrounds Pkwy 78238 6 Manufacturing SAPD No No No additional information.
Observed that there were several vehicles parked on the access
road. Code Enforcement arrived on location prior to Parking
Enforcement. Code call stated they had dispersed. Code called
dispatch again stated the vehicles had returned and were
preparing to race. SAPD was dispatched to the location to
5 3/31/2020 2240 Other 2015 SW Loop 410 78211 4 Restaurant CCDO Yes No handle/discourage racing.
13102 Jones call received for people at McAllister park. Officers made location
6 3/31/2020 2147 SAPD Maltsberger Rd 78247 10 City Park DSD No No and checked all 3 pavilions, no one at location.
7 3/31/2020 2132 SAPD 6702 Prescott Dam 78233 10 Residential SAPD No No No additional information.
Complaint that there were 20 people congregating, Oscar Perez
8 3/31/2020 2127 SAPD 8601 Timber Path 78251 6 City Park CCDO No No Memorial Park. No one found on scene.
Officers made location, Vidaurri Park, found kids playing soccer,
9 3/31/2020 2016 SAPD 1201 Merida St 78207 5 City Park DSD Yes No park police assisted and kids left the playground area.
Complaint that there was a car show taking place at Incredible
Pizza & neighboring access road. Arrived to find 30 people on site,
10 3/31/2020 2005 SAPD 2015 SW Loop 410 78227 4 Restaurant CCDO Yes No informed them they had to leave. They dispersed.
2nd complaint that there was a car show taking place at Incredible
Pizza. Arrived to find 30 people on site, informed them they had to
11 3/31/2020 2005 SAPD 2015 SW Loop 410 78227 4 Restaurant CCDO Yes No leave. They dispersed.
People playing basketball. Several individuals playing basketball.
12 3/31/2020 1958 SAPD 6802 UTSA Blvd 78249 8 Apartment Complex Health Yes No Educated on Social Distancing. Players dispersed.
Community Center Officers made location to Braun Station West, observed kids
13 3/31/2020 1957 SAPD 8630 Tezel Rd 78254 7 (Private) DSD No No playing tennis, practicing social distancing.
2nd call for group of individuals working out in the parking lot.
Family group and another member. All aware of Declaration
14 3/31/2020 1951 SAPD 5639 Worth Pkwy 78257 8 Gym/Dance Studio Health Yes No details and are practicing social distancing.
13102 Jones Officers made location to park, McAllister Park (near Ridge Country
15 3/31/2020 1941 SAPD Maltsberger Rd 78247 10 City Park DSD No No & Stoney Dawn). Citizen practicing social distancing

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for large gathering. Officers made location did not
16 3/31/2020 1940 SAPD Fillmore / Cedarcliff 78245 4 Residential DSD No No find anyone at location.
Complaint of individuals playing in the basketball court, Oakhaven
17 3/31/2020 1937 SAPD 2215 Rest Haven 78232 9 City Park CCDO No No Park. Arrived at location and did not see no one on scene.
Officers made location to a church. Advised of declaration and
18 3/31/2020 1929 SAPD 5419 Monterey 78237 5 Religious Facility DSD Yes No social distancing.
More than 10 people gathering in the front yard. No one outside at
19 3/31/2020 1928 SAPD 123 Harwood 78213 1 Residential Health No No this address.
Officers made location and found a family of 4 watching movies
20 3/31/2020 1926 SAPD 306 Fantasia 78216 9 Residential DSD Yes No outside. Contact made and provided flyer.
Complaint Buffalo Wild Wings 10 people inside. Spoke to the
manager, advised him that he could not have customers inside.
Informed him to have the customers place the order, pay and
return outside or to the vehicle. Only 1 person came inside while
21 3/31/2020 1919 SAPD 5411 Loop 1604 78253 6 Restaurant CCDO Yes No we were there.
Education/Job Call received for people at a school, Stuben Ranch Elementary
22 3/31/2020 1917 SAPD 5100 Knollcreek 78247 10 Training DSD Yes No School. Officers made location & advised citizens for declaration.
Call for crowd of 20 people seen in empty lot at location. Advised
non-SAPD teams location has had aggressive confrontations with
Bellinger / Martin Commercial/ police in past. Location made & found no group larger than 6-7 no
23 3/31/2020 1917 SAPD Luther King Dr 78220 2 Manufacturing SAPD No No obvious offense.
Officers made location to a birthday party, contact was made.
24 3/31/2020 1912 SAPD 22015 Woodmen Dr 78209 10 Residential DSD Yes No Advised of city declaration and provided flyers.
25 3/31/2020 1912 SAPD 846 John Adams 78228 6 Residential DSD No No Officers observed 4 males bbq, practicing social distancing
12571 Nacogdoches Officers made location to a Vape Shop, appears shop just closed.
26 3/31/2020 1908 SAPD Rd 78217 10 Smoke/Vape Store DSD Yes Yes ***Officer posted red declaration placard, photos taken.***
13515 Nacogdoches Officers made location to CDB shop, business was open.
27 3/31/2020 1908 SAPD Rd 78217 10 Smoke/Vape Store DSD Yes No ***Officers posted red delcaration placard and photos taken.***
13003 Nacogdoches Officers made location to Super Sudz Car wash, business was
28 3/31/2020 1908 SAPD Rd 78217 10 Car Wash DSD Yes No closed. Officers left flyer
Officer made location for street vendors. Advised of declaration &
29 3/31/2020 1855 Other 4900 Roosevelt 78214 3 Retail DSD Yes No vendors left the area.
18402 Corporate Officers made location at park, Gold Canyon Park. Found less then
30 3/31/2020 1854 SAPD Woods 78259 9 City Park DSD No No 10 people at location practicing social distancing
Call for group of individuals working out in the parking lot. Family
group and another member. All aware of Declaration details and
31 3/31/2020 1852 SAPD 5639 Worth Pkwy 78257 8 Gym/Dance Studio Health Yes No are practicing social distancing.
Officers made location for residential home. Contact made with
32 3/31/2020 1843 SAPD 606 Deely Place 78221 3 Residential DSD Yes No occupant, provided flyer.
33 3/31/2020 1841 SAPD 3211 S Laredo 78207 5 Residential DSD Yes No Officers made locaiton and found no one playing basketball
Officers observed birthday parade going on. Contact made and
34 3/31/2020 1839 SAPD Uvalde / Whiting 78210 3 Residential DSD Yes No provided flyer
Education/Job Officers made location, Gallardo Elementary School. Found no one
35 3/31/2020 1831 SAPD 1300 Del Lago Pwy 78221 3 Training DSD No No at park/playground.
Call received. Officers made location found 2 individual making
36 3/31/2020 1823 SAPD 1705 S Zarzamora St 78201 1 Restaurant DSD No No renovations to the business, doors locked.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Hunters Pond / Black
37 3/31/2020 1817 SAPD Bass 78224 4 Park (Private) DSD No No Officers made location and found no activity, private park
Officer made location to Lowe's and found customers in
38 3/31/2020 1813 SAPD 5303 W Loop 1604 78253 6 Retail DSD No No compliance, practicing social distancing.
39 3/31/2020 1812 SAPD 318 Stonewood Dr 78216 9 Residential SAPD No No No additional information.
Call received for individuals at the park, Bellaire Park. Officers
40 3/31/2020 1811 SAPD 733 E Ansley Blvd 78221 3 City Park DSD No No made location. No activity found.
Call received for kids at skate park, Palo Alto Park. Officer made
41 3/31/2020 1807 SAPD 1625 Palo Alto Rd 78211 4 City Park DSD Yes No location and advised for declaration. Kids left the park
Officers made location to private neighborhood park. Neighbor
advised kids are playing in the park. Contact made with
42 3/31/2020 1801 SAPD 1215 Canyon Brook 78248 9 Park (Private) DSD Yes No Neighborhood president and provided flyer.
Officers proactively observed individuals playing basketball,
43 3/31/2020 1758 Other 1103 Cincinnati Ave 78201 7 City Park DSD Yes No Woodlawn Park (near 1900 W French). Advised of declaration.
Officers made location and no activity at residential home but did
44 3/31/2020 1758 SAPD 1722 W French Place 78201 7 Residential DSD NO No see people playing basketball at 1900 W French
Call received for individuals at park, Normoyle Park. Officers made
location and found no one at the park or baseball fields. Park
45 3/31/2020 1750 SAPD 700 Culberson Ave 78225 5 City Park DSD No No police had advised citizens

Caller reports employee suspected of having contact with


46 3/31/2020 1729 SAPD 5776 Stemmons Dr 78238 7 Call Center SAPD No No suspected ill person, Conn's Call Center. No additional information.
E Crockett & N New Officers made location and found 8 people at the location. Advised
47 3/31/2020 1723 SAPD Braunfels 78202 2 Retail DSD Yes No of social distancing.
Officer made location and found 5 individuals barbecuing,
48 3/31/2020 1701 SAPD 4406 Knollvalley 78247 10 Residential DSD No No practicing social distancing
Officers made location to apt complex, Rivierra Apartments. Made
49 3/31/2020 1700 SAPD 2011 Dollarhide 78223 3 Apartment Complex DSD Yes No contact the the citizens and provided flyer
Complaint of beauty shop being open non-exempt. Knocked on
the door no response. Gate was open in the back parking lot, 2
50 3/31/2020 1646 SAPD 2502 E Houston St. 78202 2 Barber/Salon CCDO No No vehicles parked unable to see inside.
Call received for people playing in the tennis courts, San Antonio
51 3/31/2020 1645 SAPD 4100 N New Braunfels 78209 2 Golf Course/Range DSD Yes No Country Club. Officers made location, tennies court was cleared.
Call received for individuals playing volleyball. Officers made
52 3/31/2020 1644 SAPD 3437 Ridge Country 78247 10 Apartment Complex DSD No No location and individuals were practicing social distancing.
Officers made location, James Bode Community Center and found
53 3/31/2020 1638 SAPD 901 Rigsby 78210 3 City Park DSD No No no activity. (Call came over as 901 Hammond Ave.)
Call received for people in the pool area of apartment complex.
Officer made location at Villas @ Medical Center. Spoke to
property manager who advised they had no one in the pool area.
54 3/31/2020 1637 Other 5623 Hamilton Wolfe 78240 7 Apartment Complex DSD Yes No No violation.
Complaint of people playing soccer, St. Matthews Sports Complex.
Three famalies were advised of the social distancing. 2 other
55 3/31/2020 1623 SAPD 11121 Wurzbach Rd 78230 8 Park (Sports Complex) CCDO Yes No people were by themselves.
Call receivded for SAS Shoe Factory open with over 10 people.
Contact was made with employee who advised the store was
56 3/31/2020 1620 SAPD 1826 Centennial 78211 5 Retail DSD Yes No closing for the evening.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Medical/healthcare
57 3/31/2020 1553 SAPD 7979 Wurzbach Rd 78229 8 clinic SAPD No No Cancer Therapy & Research Center. No additional information.
Medical/healthcare Call recevied for Medical Facility. Spoke to employee on site,
58 3/31/2020 1547 SAPD 5372 Fredericksburg 78229 8 clinic DSD No No essential.
Call received for AA meeting going on. Officers made location,
59 3/31/2020 1545 SAPD 2210 N Zarzamora St 78201 1 Retail DSD No No location was closed
Call received for Lowe's not practicing social distancing. Officers
made location and observed social distancing signage and spoke to
60 3/31/2020 1540 SAPD 3302 Goliad 78223 3 Retail DSD Yes No the managers to remind customers.
Call received for barber shop open. Officers made location and
found shop open with signage on front door allowing people 10 at
61 3/31/2020 1540 SAPD 6932 W Military Dr 78227 6 Barber/Salon DSD Yes Yes a time. ***Red declarations placard posted, photos taken.***
Call received call for apartment, building 5. Officers made location
62 3/31/2020 1540 SAPD 1550 Thousand Oaks 78232 9 Apartment Complex DSD Yes No spoke to leasing office and provided flyer.
Call received for large gathering. Officers made location and found
63 3/31/2020 1536 SAPD 1525 Nogalitos 78204 5 Residential DSD No No no activity.
Call received for park, Oscar Perez Memorial Park. Officers made
64 3/31/2020 1536 SAPD 8601 Timber Path 78250 6 City Park DSD Yes No location and advised citizen of declaration and socail distancing
Call received for people at an apt complex. Officers made location,
65 3/31/2020 1536 SAPD 2330 Austin Hwy 78218 2 Apartment Complex DSD Yes No individuals practicing social distancing

Medical/healthcare Officers made location to SE Nursing & Rehabiliation and observed


66 3/31/2020 1536 SAPD 4302 E Southcross 78222 3 clinic DSD No No SAFD & Metro Health assisting at location, no mass gathering.
Complaint of business being open, Salon by Kaye. Required to
67 3/31/2020 1534 SAPD 17910 Bulverde Rd 78259 10 Barber/Salon CCDO No No close. Business was closed no one on site.
Complaint of water balloon fight at corner. Made location no
68 3/31/2020 1530 SAPD 8800 Potranco Rd 78251 6 Residential CCDO No No violations witnessed.
Not following social distancing, Trinity Food Mart. Signs posted on
door about social distancing with only 2 people inside during
investigation. Employee completely aware of social distancing. He
69 3/31/2020 1530 SAPD 202 S Trinity 78207 5 Convenience Store Health No no did say people have congregated outside in the parking lot.
Complaint of 6 people playing basketball, Lady Bird Johnson Park.
10700 Nacogdoches Spoke to patrons they had to stop playing basketball for safety
70 3/31/2020 1525 SAPD Rd 78217 8 City Park CCDO Yes No reasons.
Complaint group waiting outside for food no social distancing.
Drove through both parking lots and only saw 1 person outside.
71 3/31/2020 1517 SAPD 11075 Huebner Oaks 78230 8 Restaurant CCDO No No Other people inside vehicles.
Not following social distancing, Northside Ford. Manager has
checklist, they took out chairs in break room and they are
72 3/31/2020 1516 SAPD 12300 US 281 N 78216 9 Car Dealership Health Yes No following guidelines.
Complaint of no social distance and bad hygiene by cashiers, Don
and Ben's Liquor Store. Made location and spoke with manager.
73 3/31/2020 1508 SAPD 1235 Austin Hwy 78209 10 Liquor Store CCDO Yes No Shop is clean and cashiers wear gloves when handling cash.
Call received for gathering on River Walk. No additional
74 3/31/2020 1501 SAPD 1300 S River Walk 78205 1 City Park SAPD No No information.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Open and operating. Kathy's bar has food and beverages. Manager
was educated on serving drinks must be with food. Dining room is
75 3/31/2020 1452 SAPD 203 Moursund 78221 3 Bar Health Yes No closed and doing take out.
Not following social distancing. Little Fish Factory has floor marked
and only 5 employees and drive thru is only open. Dining room is
76 3/31/2020 1450 SAPD 1555 S WW White 78220 2 Restaurant Health No No closed
Playground doesn't have tape and kids playing. No kids were seen
77 3/31/2020 1450 SAPD 8530 Tallinn Trace 78251 6 Park (Private) Health No No at park and it is not required to have warning tape on equipment.
Employees and customer not following social distancing.
McDonald's has tape on floor and signage and washing hands and
78 3/31/2020 1432 SAPD 5700 Walzem 78218 2 Restaurant Health No No following guidelines in compliance
Playing basketball outside. Saw 5 kids playing on street in
79 3/31/2020 1432 SAPD 122 Corliss 78220 2 Residential Health No No residential area. (Call came in as Spriggsdale / Aransas Ave)
Children playing on playground, Woodlawn Park. No children were
80 3/31/2020 1432 SAPD 1103 Cincinnati Ave 78201 7 City Park Health No No seen on the playground and both playgrounds are taped off.
Not following social distancing. Management was educated on
81 3/31/2020 1420 Other 10130 State Hwy 151 78251 4 Call Center Health Yes No social distancing guidelines
Business is not exempt and has 6 employees inside. Business sells
medical supplies and have separated employees in different
82 3/31/2020 1420 SAPD 16120 College Oak 78249 8 Office Building Health Yes No offices.
Barber shop is still open. Barber shop has several open lights and
rang door bell and talked to owner. He explained that he has been
closed for over a week. Did explain that they may want to turn
83 3/31/2020 1420 SAPD 1504 Blanco 78212 1 Barber/Salon Health No No open lights off.
Open and not following social distancing. Regio Cafe had dining
room closed and only using drive thru and was following all
84 3/31/2020 1418 SAPD 1706 McCullough 78212 1 Restaurant Health No No guidelines
Retail Shopping
85 3/31/2020 1417 SAPD 3525 Northeast Pkwy 78218 2 Center SAPD No No No additional information.
Officer on traffic stop. Assisted by DSD to explain ordinance, social
86 3/31/2020 1401 SAPD Ferris Ave / Bellinger 78220 2 Bar DSD No No distancing for group across from Skinny's Bar.
87 3/31/2020 1344 SAPD 101 W Nueva 78205 1 Government Office SAPD No No Bexar County - Paul Elizondo Tower. No additional information.
H & H Uniforms The doors are open, running an aerobics class and
operating a beauty salon in the back house. Found 9 people in the
building all wearing masks and keeping social distances. Hair salon
Commercial / in operation but was shut down. The owner is doing her exercise
88 3/31/2020 1337 Other 2712 Pleasanton 78221 3 Manufacturing DSD Yes No on site. Education provided.
Open and operating. Blaze Bros Vape Store was open and
89 3/31/2020 1326 SAPD 26610 US 281 N 78261 9 Smoke/Vape Store Health Yes No operating and was told non-essential and need to close
Skinny's Bar is open, lots of customers, non essential. Found bar
closed. 5 citizens across the stree from the bar advised about
90 3/31/2020 1325 SAPD 303 Bellinger 78220 2 Bar DSD No No social distancing. No violation.
Complaint of no social distancing. Made location. No violations
91 3/31/2020 1324 SAPD 110 Lexington Ave 78205 1 Construction Site CCDO No No witnessed.
Hair to Go open, non essential. Business found closed at this time.
92 3/31/2020 1321 SAPD 1713 Castroville Rd 78237 5 Barber/Salon DSD No No No violation.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Complaint of people doing group workouts, Raymond Russell Park.
93 3/31/2020 1310 SAPD 20644 IH 10 78257 8 Park CCDO No No No violations found.
Complaint of people playing basketball. Roosevelt Park. No people
94 3/31/2020 1254 SAPD 331 Roosevelt Ave 78210 5 City Park CCDO No No on courts. No violations.
Complaint of no social distancing, Spectrum Call Center. Made
location and spoke with Vice President. Workers are working from
home. Hand sanitizer readily available. Social distancing signage
95 3/31/2020 1243 SAPD 10130 TX-151 78251 4 Call Center CCDO Yes No posted.
Open and operating. Northern Hills golf course was in operation
they are exempt. Dining room area was closed and no on was in
96 3/31/2020 1224 SAPD 13202 Scarsdale 78217 10 Golf Course/Range Health No No dining area.
Complaint of business open with 5 customers inside. Made contact
97 3/31/2020 1208 SAPD 8015 Mainland Dr 78250 7 Retail CCDO Yes No with employees and advised curbside only.
Complaint of no social distancing. 2nd call to location by CCDO.
Conduent Call Center. Made contact with facilities manager who
stated disgruntled employees were calling to get business shut
down. Business is complying with ordinance and social distance.
2822 General Hudnell Sanitizer on location as well as spacing markers on floor. Break
98 3/31/2020 1159 SAPD Dr 78226 4 Call Center CCDO Yes No areas are taped off to maximize spacing.
Open and operating and one person was sick and employees are
concerned. Spoke with President of Tapright and he explained that
Commercial/ they are social distancing and showed inspector and for the most
99 3/31/2020 1155 SAPD 3248 Northwestern 78238 6 Manufacturing Health Yes No part everyone was following distancing
People fishing at Miller's Pond Park. Only 4 people fishing and
100 3/31/2020 1139 SAPD 6175 Old Pearsall 78242 4 City Park Health No No were social distancing
Complaint of lobby open and no social distancing. Bank of
America. Spoke with manager and explained social distancing.
101 3/31/2020 1130 SAPD 7333 Wurzbach Rd 78229 8 Banking/Finance CCDO Yes No Only 3 customers inside.
Complaint of vehicles entering park and multiple people at park,
13102 Jones McAllister Park. Made contact with citizens and explained social
102 3/31/2020 1105 SAPD Maltsberger Rd 78247 10 City Park CCDO Yes No distancing and closure of play areas.
6900 Alamo Downs Complaint of business open, Lazy Boy furniture. No business found
103 3/31/2020 1047 SAPD Pkwy 78238 6 Retail/Furniture CCDO No No at given address. Informed SAPD Dispatch.
Complaint of business open. Sears Call Center. SAPD Dispatch sent
correct address. Made contact with Manager. Explained social
distancing. Tour of location showed sanitizer at every door with
104 3/31/2020 1022 SAPD 1560 Cable Ranch Rd 78245 6 Call Center CCDO Yes No signs about social distancing.
105 3/31/2020 1010 SAPD 918 Bandera Rd 78228 7 Big Box Store SAPD No No Call for Walmart. No additional information.
Complaint of 4 people playing tennis, no social distancing. Blossom
Park. Made location only 1 person found on courts. Explained
106 3/31/2020 0948 SAPD 15015 Heimer Rd 78232 9 City Park CCDO Yes No social distancing.
Playing in the park along with picnics in the park, Brackenridge
Park. Location was a golf course & social distancing is being
107 3/31/2020 1308 SAPD 3700 N St Mary's 78212 1 City Park DSD No No practiced.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Cafeteria not practicing social distancing, Cafeteria St. Vincent De
Paul. Made contact with head of security. Working on a plan for
social distancing in the cafeteria and begin implementation
4/1/2020. Only 3 people in the cafeteria at this tiem. Education/
108 3/31/2020 1300 SAPD 1 Haven for Hope 78207 5 Social Services DSD Yes No flyer provided.

13102 Jones Kids playing basketball, NW corner fo McAllister Park (near Rowe &
109 3/31/2020 1226 SAPD Maltsberger Rd 78247 10 City Park DSD Yes No Auburn Oaks). Posted 1 warning for 3 individuals playing basketball
Call for 30 homeless gathering at Madison Square Park. Found
about 40 homeless people gathering to feed by a church. Feeding
110 3/31/2020 1212 SAPD 400 Lexington 78215 1 City Park DSD Yes No was terminated and SA Park Police arrived to clear the park.
Over 100 cars in the parking lot, Phil Hardberger Park. Found
people practicing social distancing. SA Park Police arrived and
111 3/31/2020 1135 SAPD 13203 Blanco 78216 8 City Park DSD No No would monitor.
Location is locking the laundry room, Skyvue Apartments. Found
112 3/31/2020 1126 SAPD 15800 Chase Hill 78256 8 Apartment Complex DSD No No laundry room open to the residents, no violation
Several people reported at non essential business, Joanne's Fabrics
& Crafts. Spoke with owner, who is not allowing in more than 10
people at a time, doors monitored by employees. Education
113 3/31/2020 1111 SAPD 25 NE Loop 410 78216 1 Retail DSD Yes No provided.
Over 50 people at the location, Catholic Worker House. Location
staff handing out food plates to the homeless, struggling to keep
them apart. Officer used chalk spray to mark the 6' requirements
114 3/31/2020 1046 SAPD 626 Nolan 78202 2 Social Services DSD Yes No on the sidewalk
5 teens working unde the carport. Found members of the family
115 3/31/2020 1034 SAPD 503 Gettysburg 78228 7 Residential DSD Yes No who reside at the location, advised about social distancing

More than 10 people together at the golf course, Peel Golf Course.
116 3/31/2020 1026 SAPD 5403 Fredericksburg 78229 8 Golf Course/Range DSD Yes No Met with manager on social disatancing. No violation found.
DSD Director request for no social distancing, Harbor Freight.
Spoke to manager, is aware of issues and is working with corporate
117 3/31/2020 1021 Other 125 SW Military 78221 3 Retail DSD Yes No for guidelines, left flyer and provided a few options
Large amount of people loitering around the front gate of Haven
for Hope. Met with Director Strategic Relations and Manager. They
have an internal task force to enforce social distancing. Fact sheet
118 3/31/2020 1017 SAPD 1 Haven for Hope 78207 5 Social Services DSD Yes No provided.
Many people in line not practicing social distancing, Cosco. Officer
119 3/31/2020 0952 SAPD 5611 UTSA Blvd 78249 8 Big Box Store DSD No No reports they are practicing social distances, no violation
Complaint of large group going in and out of park, no social
distancing. Braunig Lake Park. Made location, group of 4 people at
120 3/31/2020 0944 SAPD 17500 Donop Rd 78112 3 City Park CCDO Yes No park. Advised on social distancing.
Homeless congregating at Dignowity Park. Officer reports
homeless people in the park, however, less than 50 and are
121 3/31/2020 0931 SAPD 701 Nolan 78202 2 City Park DSD No No practicing social distancing
Complaint of business open, Sears Call Center. Made location. No
122 3/31/2020 0922 SAPD 1560 Culebra Rd 78201 1 Call Center CCDO No No call center at given address.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Caller states location -Wash Tub Car Wash - open, saw people
123 3/31/2020 0906 SAPD 4318 Broadway 78209 2 Car Wash SAPD No No yesterday. Car wash can be open.
Caller reporting gambling party and drinking going on at location
over 50 people - in back of location. Made location. 10 people
124 3/31/2020 0840 SAPD 3370 Nacogdoches Rd 78217 10 Office Building SAPD Yes No buying food from a food truck - no gambling, no party.
Caller reporting business, McDonalds, open people being served
inside. Made location. Dining area roped off. People allowed to
125 3/31/2020 0731 SAPD 703 W Houston St 78207 5 Restaurant SAPD Yes No order and then leave.
Party at location with multiple juveniles 10 or more people loud
music. Made location. Individual warned about having a party with
126 3/31/2020 0517 SAPD 22407 Sierra Blanca 78259 9 Residential SAPD Yes No more than 6 people and C19 10 or more people
Caller stated loud party at location 10 - 20 people inside & that
parties at location last 4 days, Villa Del Encanto Apartments. Theft
reported earlier at location. Made location & occupant kicked out
127 3/31/2020 0002 SAPD 1830 Bandera Rd 78228 7 Apartment Complex SAPD Yes No 10 people to be in compliance
128 3/30/2020 2245 SAPD 2011 Bandera Rd 78228 7 Apartment Complex DSD Yes No The Park on Bandera Apartments. Crowd dispersed.
Chase Bank call center. Unable to access building but spoke with
129 3/30/2020 2215 SAPD 20855 Stone Oak 78258 9 Call Center DSD Yes No on site security and provided flyer to pass along to management.
Complaint 7-8 kids playing basketball at Palo Alto Terrace Park. No
130 3/30/2020 2140 SAPD 9701 Celeste Dr 78211 4 City Park CCDO No No one on scene.
Commercial/
131 3/30/2020 2127 SAPD 3248 Northwestern 78238 6 Manufacturing DSD Yes No Tap Rite manufacturing. Left flyer.
132 3/30/2020 2112 SAPD 238 E Hart 78214 5 City Park DSD Yes No Morrill Park. Basketball players left the park per officers' request.
Call received for short term rental operating. Caller notified
133 3/30/2020 2105 SAPD 118 Paul St 78203 2 Residential SAPD No No operation is permitted.
Harlandale Park. Basketball players left the park per officers'
134 3/30/2020 2042 SAPD 7227 Briar Pl 78221 3 City Park DSD Yes No request.
Villas at Costa Brava Apartments. Basketball players left the
135 3/30/2020 2026 SAPD 7333 Potranco Rd 78251 6 Apartment Complex DSD Yes No apartment complex court per officers' request.

Call received for large group of over 20 vehicles hanging out in


136 3/30/2020 2010 SAPD 8839 SW Loop 410 78242 4 Gas Station DSD No No parking lot, car meet. Two complaints about location. No violation.
Call received for large group of over 20 vehicles hanging out in
137 3/30/2020 2005 SAPD 8839 SW Loop 410 78242 4 Gas Station DSD No No parking lot, car meet. Two complaints about location.
People parked and taking cakes into church. The church is at 8130
Marbach. Educated Pastor that church are not an exempt business
138 3/30/2020 1945 SAPD 8122 Latigo 78227 4 Religious Facility Health yes no .Recommended live streams and/or taping sermons.

139 3/30/2020 1943 SAPD 18755 Stone Oak Pkwy 78258 9 Religious Facility DSD No No No violation.
Complaint individuals going door to door selling cable services,
140 3/30/2020 1930 SAPD 1010 N Frio 78207 5 Apartment Complex CCDO No No Parkside Apartments. No one on site.
Education/Job
141 3/30/2020 1923 SAPD 6100 Royalgate 78242 4 Training DSD No No No one at location.
142 3/30/2020 1912 SAPD 1410 Loop 410 78227 6 Restaurant DSD No No Golden Wok. To-go orders only
143 3/30/2020 1855 SAPD 306 Pearl Pkwy 78215 1 Bar DSD No No No violation.
Call received that 8 vehicles at location with several people inside.
144 3/30/2020 1855 SAPD 212 Harriett Dr 78216 1 Residential SAPD No No Informed people are permitted to park in a parking lot.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
145 3/30/2020 1842 SAPD 6303 Medina Base Rd 78227 4 City Park DSD No No No violation.
Call received for construction workers not following social
146 3/30/2020 1832 SAPD 6839 Raintree Forest 78233 10 Construction Site SAPD Yes No distancing. Advised workers on declaration & social distancing.
147 3/30/2020 1830 SAPD 1518 Austin Hwy 78218 2 Smoke/Vape Store DSD Yes No Owner refused to close. ***Posted Stop Work Order placard***
Caller stated 20 people outside having church party and dancing in
the street, True Holiness Pentacostal Church. No additional
148 3/30/2020 1828 SAPD 1315 N Walters 78202 2 Religious Facility SAPD No No information.
149 3/30/2020 1824 SAPD 100 S Zarzamora 78207 5 Retail DSD No No Auto parts store practicing social distancing.
Melrose Family Fashions. ***Posted placard for curbside only
150 3/30/2020 1824 SAPD 4805 W Commerce 78237 5 Retail DSD Yes No sales***
Tower Jazz Microchips. Complaint employee family member tested
positive for COVID 19 employee returned to work. Employee was
evacuated to onsite clinic and sent home for quarantine. The area
was closed for cleaning and all used items bagged separately for
COVID discard. Facility is regularly cleaned and staff are monitored
Commercial/ for respiratory illness symptoms. Company taking measures to
151 3/30/2020 1812 SAPD 9651 Westover Hills 78251 6 Manufacturing CCDO Yes No avoid exposure of staff.
Medical/healthcare
152 3/30/2020 1808 SAPD 720 Pleasanton 78214 5 clinic DSD No No No violation.
Education/Job Individuals driving down the street parade style. Social distancing
153 3/30/2020 1808 SAPD 6100 Royalgate 78242 4 Training DSD No No being followed.
154 3/30/2020 1800 SAPD 9115 N Loop 1604 78249 8 Big Box Store DSD No No Home Depot. Location closed at 1800 hours. No violation.
Old Pearsall Park. Basketball players left the park per officers'
155 3/30/2020 1800 SAPD 4838 Old Pearsall Rd 78242 4 City Park DSD Yes No request.
156 3/30/2020 1748 SAPD 435 W Sunset 78209 1 Big Box Store DSD No No Home Depot. Store observing social distancing, No violation.
157 3/30/2020 1748 SAPD 7281 W Loop 1604 78254 6 Gym/Dance Studio DSD No No Alamo Ranch Fit Club. No one present. No violation.
Open. Establishment closed, door is locked. Sign on door states
158 3/30/2020 1745 SAPD 1923 Lockhill Selma 78213 9 Bar Health No No open for curbside on Sat & Sun.
Retail Shopping Spoke with managers and they will enact additional measures re
159 3/30/2020 1718 SAPD 1200 N Loop 1604 W 78248 9 Center DSD Yes No social distancing.
2nd complaint but first visit. Operator denied conducting business
160 3/30/2020 1659 SAPD 6730 S Flores 78214 3 Barber/Salon DSD Yes No but officers observed employee sweeping hair on the floor.
161 3/30/2020 1657 SAPD 5626 San Fernando 78237 6 City Park DSD Yes No Cuellar Park. Basketball players left the park per officers' request.
Heritage Duck Pond Park. Basketball players left the park per
162 3/30/2020 1655 SAPD 900 S Ellison 78245 4 City Park DSD Yes No officers' request.
163 3/30/2020 1647 SAPD 1554 Somerset 78224 4 Car Wash DSD No No Javier's Car Wash. Car wash and car detailing shop - exempt.
164 3/30/2020 1646 SAPD 6175 Pearsall Rd 78242 4 City Park DSD No No No violation found at Miller's Pond Park.
165 3/30/2020 1625 SAPD 6061 IH 10 W 78201 1 Banking/Finance DSD No No Business is closed.
Spectrum call center not following social distancing with over 200
employees. There were multiple calls at this same address.
166 3/30/2020 1624 SAPD 12238 Silicon 78249 8 Call Center Health Yes No Educated company about social distancing.
Left information flyer. Manager will remind staff to practice social
167 3/30/2020 1621 SAPD 12500 Network Blvd 78249 8 Business DSD Yes No distancing.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)

Complaint of 20 plus elderly having Happy Hour and Bingo.


Timberhill Villa. All community social gatherings have been
staggered, charis reduced, meal time hours extended to
accomodate less people in the collective dining areas. All COVID19
protocols are being met. No more than 10 people attend the
168 3/30/2020 1607 SAPD 5050 Timberhill 78238 7 Retirement Home CCDO Yes No happy hour events and less than 8 attended the bingo event.
Complaint of no social distancing. Multiple people in elevators.
Only info on business is Broadway Offices. Made contact with
administrative manager. Employees have been adviced by their
foreman to social distancing. If they continue they will shutdown
169 3/30/2020 1555 SAPD 1633 Broadway St 78215 1 Office Building CCDO Yes No the elevator and only personnel with badges allowed to use it.
Basketball players left the park per officers' request. Stablewood
170 3/30/2020 1548 SAPD 3903 Crooked Trail 78227 4 City Park DSD Yes No Farms Park.
171 3/30/2020 1542 SAPD 10615 Perrin Beitel 78217 10 Apartment Complex DSD Yes No Perrin Oaks Apartments. No one at location. Left flyer.
Complaint of business open. Cavenders Boot City. Made contact
with manager about curbside pick up only. He was very compliant
and understood the covid 19 ordinance . He called code
compliance and was gonna hear back from them to see if his store
172 3/30/2020 1528 SAPD 5075 NW Loop 410 78229 7 Retail CCDO Yes No is gonna stay open or not.
Operator denied conducting business but officers observed
173 3/30/2020 1520 SAPD 6730 S Flores 78214 3 Barber/Salon DSD Yes No employee sweeping hair on the floor. (1 of 2 complaints)
7027 Fairgrounds
174 3/30/2020 1515 SAPD Parkway 78238 6 Retail DSD No No Confirmed practicing social distancing.
Spectrum call center not following social distancing with over 200
employees. There were multiple calls at this same address.
175 3/30/2020 1513 SAPD 12238 Silicon 78249 8 Call Center Health Yes No Educated company about social distancing.
Complaint of people playing basketball, Millers Pond Park. No one
on basketball courts. Advised people on play ground and workout
stations that they are currently closed. Stated that surface
176 3/30/2020 1511 SAPD 6175 Pearsall Rd 78242 4 City Park CCDO Yes No structures have a high risk for COVID 19 transmission.
Complaint of people playing basketball, Pearsall Park. No one on
basketball courts. Advised people on play ground and workout
stations that they are currently closed. Stated that surface
structures have a high risk for COVID 19 transmission. Gave
177 3/30/2020 1509 SAPD 5102 Old Pearsall Rd 78242 4 City Park CCDO Yes No information on parks and recs current closures.
178 3/30/2020 1506 SAPD 11019 Culebra Rd 78253 6 Shopping Center SAPD No No No additional information.
Hobby Lobby still operating. Educated them again about only being
179 3/30/2020 1500 SAPD 5855 Rogers Rd 78251 6 Retail Health Yes No curbside service, no on inside the store.
Floor & décor store at La Plaza del Norte. No additional
180 3/30/2020 1456 SAPD 125 NW Loop 410 78216 1 Retail SAPD No No information.
181 3/30/2020 1450 SAPD 2603 SE Military Dr 78223 3 Smoke/Vape Store DSD Yes No Business operating. Posted stop work order.
The District Gym. Caller stated gym at location is open, 5 vehicles
parked at location, groups of joggers outside. No additoinal
182 3/30/2020 1449 SAPD 2424 Broadway 78215 2 Gym/Dance Studio SAPD No No information.
Boot Barn was open and people shopping. Management was
183 3/30/2020 1446 SAPD 6201 NW Loop 410 78238 7 Retail Health Yes No educated that they can only do curbside. Establishment complied

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
184 3/30/2020 1438 SAPD 315 SW 19th St 78207 5 City Park SAPD No No Elmendorf Lake Park.
Complaint of no social distancing. Spectrum. Made location,
business is closed with gated entrance. No violations witnessed
185 3/30/2020 1436 SAPD 12725 Spectrum Dr 78249 8 Call Center CCDO No No only 1 vehicle in parking lot.
Spectrum call center not following social distancing with over 200
employees. There were multiple calls at this same address.
186 3/30/2020 1426 SAPD 12238 Silicon 78249 8 Call Center Health Yes No Educated company about social distancing.
Dollar Tree is not social distancing. Hardly no one was in store and
187 3/30/2020 1424 SAPD 7142 San Pedro 78216 1 Retail Health Yes No educated management on social distancing.
Complaint of business open Acapulco Barber Shop. Made contact
188 3/30/2020 1422 SAPD 914 S Zarzamora St 78207 5 Barber/Salon CCDO Yes No with Manager, explained ordinance and that business must close.
189 3/30/2020 1417 SAPD Adhinger / Scarlet Ibis 78245 6 Residential SAPD No No No additional information.
Complaint of no social distancing. Sun BT. Made contact with
190 3/30/2020 1409 SAPD 500 McCullough Ave 78215 1 Construction Site CCDO No No foreman. Social distancing in place, handwash stations available.
People at park playing on playground & playing basketball, Bonnie
Conner Park. Educated on social distancing & told equipment
191 3/30/2020 1408 SAPD 13345 Woller Rd 78249 8 City Park SAPD Yes No cloesd. Group dispersed.
Complaint of employee with positive test sent home and company
not deep cleaning. Hart Components, lumber store. Arrived on site
and spoke with HR manager; stated employee in question had
recently returned from a trip from visiting his father who had
tested positive. Employee did not test for COVID 19 nor was
symptomatic; placed on quarantine 14 days as preventative.
Employees are practicing social distance. Cleaning solutions &
notifications to be implemented. Staff will conduct a saftey
Commercial/ meeting to address rumors and emphasize hygiene techniques as
192 3/30/2020 1407 SAPD 3700 Pitluk Ave 78211 4 Manufacturing CCDO Yes No per CDC guidelines.
5000 Fredericksburg Complaint of no social distancing. Alorica. Made contact with front
193 3/30/2020 1350 SAPD Rd 78249 8 Call Center CCDO No No desk. Social distancing in place, no violations.
Maxius Call Center not practicing social distancing. Educated
194 3/30/2020 1339 SAPD 11711 IH 35 N 78233 10 Call Center Health Yes No management about social distancing
Kennedy Park. 3 or 4 kids playing on swings. Once at park, no one
195 3/30/2020 1337 SAPD 3101 Roselawn 78226 5 City Park Health No No was seen on swings
KC Dollar store was operating and possibly non-essential. Store is
196 3/30/2020 1333 SAPD 1135 S Gen McMullen 78237 5 Retail Health Yes No exempt and offers household necessities
Complaint of non essential business open and not allowing
employees to work from home. Training, Rehabilitation &
Education/Job Development Institute. Contracting with USAF for cleaning
197 3/30/2020 1326 SAPD 425 Soledad St 78205 1 Training CCDO No No services. No violations witnessed.
Complaint for 15 to 20 people at play ground & not social
13102 Jones distancing, McAllister Park (Buckhorn/Pvt St). No one found at
198 3/30/2020 1306 SAPD Maltsberger Rd 78247 10 City Park SAPD No No location.
199 3/30/2020 1303 SAPD 11826 Tech Com 78233 10 Call Center SAPD No No Bank of America call center. No additional information.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Michael's was open and operating. Spoke with manager who
received an email from the COVID-19 Health team stating that they
could stay open for shipping; hub for UPS services. Picture to
upper management to determine if retail side could be open or
just the mail part or should they be only curbside. Advised that we
200 3/30/2020 1302 SAPD 5347 W Loop 1604 78253 6 Retail Health Yes No would be getting back to him.
201 3/30/2020 1258 SAPD 4828 Senisa Springs 78251 6 Residential SAPD No No No additional information.
202 3/30/2020 1252 SAPD 1742 N Loop 1604 E 78232 9 Shopping Center SAPD No No No additional information.
Call received that flyer on telephone pole was selling N95 masks
W Woodlawn Ave / (listed 210-989-0225 as the number to call). No additional
203 3/30/2020 1241 SAPD Bandera Rd 78228 7 City Street SAPD No No information.
Complaint of no social distancing. MCNA Dental. Made contact
with Facility Coordinator, business is exempt, call center for dental
204 3/30/2020 1237 SAPD 4400 NW Loop 410 78229 7 Call Center CCDO Yes No insurance. Advised to practice social distancing.
2nd call for location, with only one visit by team. Hobby Lobby was
205 3/30/2020 1235 SAPD 286 W Bitters 78216 9 Retail Health Yes No still operating. They were told to do curbside only
Hobby Lobby was still operating. They were told to do curbside
206 3/30/2020 1221 SAPD 236 W Bitters 78216 9 Retail Health Yes No only
Call received of a lot of people at park, Woodlawn Park. Officer
checked out entire lake area saw individual walking and running -
207 3/30/2020 1219 SAPD 1103 Cincinnati Ave 78201 7 City Park SAPD No No adhering to C19 rules. No other issues.
Call received manufacturing plant not practicing social distancing,
San Antonio Shoes (SAS). Spoke with manager who said they are
Commercial/ practicing social distancing and they have some internal protocols
208 3/30/2020 1212 SAPD 1717 SAS Dr 78211 5 Manufacturing DSD Yes No in place for COVID-19
Medical/healthcare
209 3/30/2020 1205 SAPD 11212 State Hwy 151 78251 6 clinic SAPD No No Christus Santa Rosa. No additional information.
Call received that Jefferson High School lunches are being given
Education/Job out between 1200 and 1300 & line not social distancing. Advised
210 3/30/2020 1204 SAPD 723 Donaldson Ave 78201 7 Training SAPD Yes No on social distancing.
Call received that employees not taking proper precautions not
211 3/30/2020 1157 SAPD 5303 W Loop 1604 N 78253 6 Retail SAPD No No social distancing, Lowe's. No additional information.
Not prcaticing social distancing/Met with risk management
director Gwendolyn. One entrance to building, staff is taking
everyone temperature/They have separated staff/residence into
17720 Corporate different buildings and are aware of social distancing. Property is in
212 3/30/2020 1154 SAPD Woods 78259 9 Office Building DSD Yes No compliance at this time
Complaint of medical lab open and no social distancing. DPT
Laboratories. Made location, signs posted for social distancing.
Manger states all employees are scanned prior to entering facility
213 3/30/2020 1143 SAPD 307 E Josephine St 78215 1 Medical Lab CCDO No No and practice social distancing.
Call received for not practicing social distancing, Lowe's. Spoke to
manager. They are practicing social distancing have markings on
floor. Have customers who do not want to listen. Advise them if
they have issues with customers call SAPD address them or escort
214 3/30/2020 1141 SAPD 3302 Goliad Rd 78223 3 Big Box Store DSD Yes No them off the property

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Complaint of 10 plus people inside not social distancing. Hallmark
Education/Job University. Made contact with manager. Social distancing in effect,
215 3/30/2020 1137 SAPD 10401 IH 10 78230 8 Training CCDO No No hand sanitizer in every room. Only few employees present.
13904 Nacogdoches
216 3/30/2020 1136 SAPD Rd 78217 10 Banking/Finance SAPD No No EZ Pawn. No additional informaiton.
Call received for non-essential business, Mega Vape. Spoke to
manager advised him of this business not being essential and he
said that he is a vape shop not a smoke shop. ***Stop Work Order
217 3/30/2020 1135 SAPD 100 S Zarzamora 78207 5 Smoke/Vape Store DSD Yes No posted ***
3119 Thousand Oaks
218 3/30/2020 1135 SAPD Dr 78247 10 Banking/Finance SAPD No No Cash America. No additional information.
2nd complaint of business open. Javier Car Wash and Auto Shop.
219 3/30/2020 1133 SAPD 1554 Somerset 78211 4 Car Wash CCDO No No Made location, no violations witnessed.
220 3/30/2020 1130 SAPD 15139 Bulverde 78247 10 Smoke/Vape Store DSD Yes No Vape Shop in operation-non essential. Advised to close.
Open and operating; Create a Cig was closed and explained why
221 3/30/2020 1129 SAPD 3215 Wurzbach 78238 6 Smoke/Vape Store Health Yes No they are non-essential
222 3/30/2020 1128 SAPD 19178 Blanco Rd 78258 9 Smoke/Vape Store DSD No No Prestige Vapery. Non Essential STE 301
Open and operating; owner upset; Ridge Creek owner was told
223 3/30/2020 1128 SAPD 6111 Tezel Road 78250 6 Smoke/Vape Store Health Yes No they could do delivery only.
Vape shop closed; doing curbside only. Mega Vape was told they
224 3/30/2020 1124 SAPD 3111 TPC Parkway 78259 9 Smoke/Vape Store Health Yes No needed to close
225 3/30/2020 1124 SAPD 9123 N Loop 1604 78203 8 Smoke/Vape Store Health Yes No Vape shop closed; non-essential
Call received for too many customers, Wing Stop. Education
226 3/30/2020 1120 SAPD 510 Portland 78216 1 Restaurant DSD Yes No provided.
Call received for vape store-non essential, Mega Vape. Advised
227 3/30/2020 1120 SAPD 2603 SE Military 78223 3 Smoke/Vape Store DSD Yes No location to close.
Vape shop open and operating (suite 101), Artisan. ***Issued
228 3/30/2020 1120 SAPD 9820 Huebner 78240 8 Smoke/Vape Store Health Yes No NOV***
Open and operating; Joann's Fabric Store was told they can do
229 3/30/2020 1118 SAPD 11655 Bandera 78250 7 Retail Health Yes No curbside pickup
230 3/30/2020 1111 SAPD 18303 Rim 78257 8 Retail Health Yes No Social distancing; Lowe's establishment following guidelines
231 3/30/2020 1043 SAPD 435 W Sunset 78209 9 Retail Health Yes No Social distancing; Home Depot was following guidelines
Complaint of business open. Javier Car Wash and Auto Shop. Made
232 3/30/2020 1043 SAPD 1554 Somerset 78211 4 Car Wash CCDO No No location, no violations witnessed.
Many cars in parking lot at Cornerstone Church. Airport is renting
space at church to park the the extras cars that are being used at
233 3/30/2020 1033 SAPD 18755 Stone Oak 78258 9 Religious Facility Health No No this time.
Tap Rite manufacturing site. 2nd call received by caller states
Commercial/ someone at the location has C19 works in warehouse. Call
234 3/30/2020 1031 SAPD 3248 Northwestern 78238 6 Manufacturing DSD Yes No responded to by non-SAPD response team.
235 3/30/2020 1026 SAPD 5776 Stemmons Dr 78238 7 Call Center SAPD No No Conn's Call Center. No additional information.
Complaint of restaurant allowing dine in. Regio Café. Made
location and spoke with owner. All tables had chairs on them, only
236 3/30/2020 1021 SAPD 1706 McCullough Ave 78212 1 Restaurant CCDO Yes No employees inside.
Ingram Hills Park. Groups of people working out. Only found 2
237 3/30/2020 1019 SAPD 3803 Majestic Dr 78228 7 City Park Health Yes No people at the playground and explained that they were closed.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Texan Credit. Social distancing - 2 people, desk separating; don't
have PPE. Only allowing 2 people in at a time and practicing social
238 3/30/2020 1017 SAPD 4010 W Commerce 78207 5 Banking/Finance Health Yes No distancing with customer and client
2nd call for location. Hobby Lobby was open but non-essential;
239 3/30/2020 1017 SAPD 286 W Bitters 78216 9 Retail Health Yes No explained must be curbside.
Complaint of no social distancing, no sanitizer and no soap in
bathrooms. USPS. Made location and noticed signs showing
bathrooms closed. Customers practicing social distancing with
240 3/30/2020 1007 SAPD 702 Richland Hills Dr 78245 6 Post Office CCDO No No sanitizer on desk.
241 3/30/2020 1004 SAPD 6461 Blanco Rd 78213 OCL Shopping Center SAPD No No Location is outside the city limits
Nagels Gun Shop not practicing social distancing. Advised owner to
242 3/30/2020 1000 SAPD 6021 San Pedro 78216 1 Gun Store/Range DSD Yes No observe social distances and provided flyer
Call received for open restaurant, not practicing curb side. No one
243 3/30/2020 1344 SAPD 16350 Blanco Rd 78232 9 Restaurant DSD No No found inside the restaurant. No violation
Call received for not practicing social distancing, Dollar Tree.
244 3/30/2020 1331 SAPD 1707 S WW White Rd 78220 2 Retail DSD Yes No Location is practicing 6ft distancing. Declaration flyer provided.
Call received for not practicing social distancing, Dollar Tree.
245 3/30/2020 1327 SAPD 11807 Perrin Beitel 78217 10 Retail DSD Yes No Officer spoke with manager, marked with tape for 6' distance
Call received for non-essential business, Hobby Lobby. Social
246 3/30/2020 1325 SAPD 23128 HS 281 78258 9 Retail DSD Yes No distancing advised.
Call received for gym in operation, King William Cross Fit. Location
247 3/30/2020 1314 SAPD 127 Groveton 78210 1 Gym/Dance Studio DSD Yes No was open but did close when advised by officer.
Call received for operating massage establishment. No additional
248 3/30/2020 1306 SAPD 15502 Huebner Rd 78248 9 Massage/Spa DSD No No information.
Teresita's Mexican Restaurant. Call received for too many cars in
249 3/30/2020 1234 SAPD 902 N New Braunfels 78202 2 Restaurant DSD No No the parking lot. Patrons waiting in car for orders.
Call received for Mattress Firm (exempt). Social distancing
250 3/30/2020 1118 SAPD 3155 SE Military 78223 3 Retail DSD Yes No addressed
Commercial/
251 3/30/2020 1109 SAPD 1337 SW Military 78221 3 Manufacturing DSD Yes No Business open-non essential
Call received for not practicing social distancing, Northside Ford
car dealership. Walked the property to find employees
252 3/30/2020 1028 SAPD 12300 US 281 N 78216 9 Car Dealership DSD Yes No congregating. Manager will enforce social distancing
2nd call for business not essential and now no social distancing.
Made contact with plant manager allowed us to inspect work area
Commercial/ and stating that they are practicing social distancing and only
253 3/30/2020 1007 SAPD 4958 Stout Dr 78219 2 Manufacturing DSD Yes No allowing curbside pickup to their customers
Business in operation not keeping social distancing, was advised
last week to shut down operations, Fallas Paredes Store. Made
contact with manager, stated she and one employee working, 1
patron inside store. Instructed to have them leave, provided them
with the Public Health Emergency Declaration Flyer and informed
254 3/30/2020 0959 SAPD 3248 Northwestern 78238 6 Retail DSD Yes No them can provide curbside service
Hobby Lobby was open but non-essential; explained must be
255 3/30/2020 0955 SAPD 286 W Bitters 78216 9 Retail Health Yes No curbside.
256 3/30/2020 0952 SAPD 6461 Blanco Rd 78213 OCL Shopping Center SAPD No No Location is outside the city limits

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Hobby Lobby was open but non-essential; explained must be
257 3/30/2020 0933 SAPD 5855 Rogers Road 78251 6 Retail Health Yes No curbside.
Not practicing social distancing. Issued flyer for proper social
258 3/30/2020 0929 SAPD 11631 Culebra Rd 78253 6 Construction Site DSD Yes No distancing
Call received for open gym. Gym is open and operational.
259 3/30/2020 0924 SAPD 2313 NW Military 78209 10 Gym/Dance Studio DSD Yes No ***Posted a stop work order***

Goodwill call center STE 150. Met with manager at the location.
There are 150 employees inside the call center, they are office
cubicles 5.5 ft from each other. Office manager was provided with
260 3/30/2020 0924 SAPD 3370 Nacogdoches 78217 10 Call Center DSD Yes No the Public Health Emergency Declaration Flyer. 2nd call at location
2nd call made to complain of no social distancing, employees in
2822 General Hudnell close proximity, Conduent call center. Made contact with
261 3/30/2020 0920 SAPD Dr 78226 4 Call Center CCDO Yes No employees. Explained ordinance and social distancing.
Call received for non-essential business, Anemostat Door Products.
Commercial/ Office was closed but signs posted stating curbside pickup only. No
262 3/30/2020 0917 SAPD 4958 Stout Dr 78219 2 Manufacturing DSD No No violation
Initial call made to complain of no social distancing, employees in
2822 General Hudnell close proximity, Conduent call center. Made contact with
263 3/30/2020 0913 SAPD Dr 78226 4 Call Center CCDO Yes No employees. Explained ordinance and social distancing.
Directed by DSD leadership to visit call center for social distancing
violation. Allowed entry by manager. They have signs posted of 6ft
264 3/30/2020 0900 Other 1900 Blue Crest 78247 9 Call Center DSD No No social distancing and disinfecting items for employees
Complaint of over 100 people on location working. Integrity
Commercial/ Manufacturing. Sign shop non essential. Made contact with
265 3/30/2020 0857 SAPD 3419 E Commerce St 78220 2 Manufacturing CCDO Yes No manager and explained ordinance. Adviced to close.
Call received that 30 people at inside location standing in line not
266 3/30/2020 0833 SAPD 6815 San Pedro Ave 78216 1 Professional Services SAPD No No social distancing, Hirequest. No additional information.
Call received for lack of social distancing at Care Link Call Center.
267 3/30/2020 0821 SAPD 3120 Sidney Brooks 78235 3 Call Center SAPD No No No additional information.
Call received for 12 males standing at corner looking for work.
Location was made but did not find more than 10 people at
268 3/30/2020 0613 SAPD 703 W Houston St 78217 5 Restaurant SAPD No No location
Call received that 50 people at location, drinking / fighting having a
269 3/30/2020 0003 SAPD 1830 Bandera Rd 78228 7 Apartment Complex SAPD No No party. No additional information.
270 3/29/2020 2250 SAPD 134 Daytona Dr 78227 4 Residential Health No No No one observed
Call received for 20 people sitting closely, having party / BBQ.
271 3/29/2020 2234 SAPD Ruiz St / N Trinity St 78207 1 Residential SAPD Yes No Education provided on declaration & music was lowered.
Commercial/ Call received for multiple people at park, Pearl Brewery Park.
272 3/29/2020 2232 SAPD 312 Pearl Pkwy 78215 1 Residential Center SAPD No No Officer found groups not gathered together.
Call received for social distancing violation at Sam's Club, big box
273 3/29/2020 2205 SAPD 3150 SW Military 78224 4 Big Box Store DSD No No store. No activity/violation found.
274 3/29/2020 2153 SAPD 411 Anton 78223 3 Residential DSD Yes No Family birthday party. They will serve cake and then depart.
Martin Luther King Dr / Call received for gathering. Officer explained order and family left
275 3/29/2020 2152 SAPD Bellinger 78220 2 Residential SAPD Yes No with no futher incident.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Ice cream shop was closed but officer did observe external signs
Cincinnati / N. (distance markers) that they are practicing social distancing. To-go
276 3/29/2020 2146 SAPD Zarzamora 78201 1 Restaurant DSD No No only.
Proactive inspection to determine if bar - Social Spot - is operating,
277 3/29/2020 2130 Other 930 Broadway 78215 1 Bar DSD No No gathering. No activity.
Verandas at Shavano Park Apts. People hanging outside by the
pool. No one in the pool area. Left message with front office
17203 NW Military stating that officers were called to their premises for a mass
278 3/29/2020 2116 SAPD Hwy 78257 8 Apartment Complex CCDO No No gathering violation.
Caller reporting laundromat is open and people are inside. Kwik
wash is EZ wash. Gave management education on social distance.
279 3/29/2020 2054 SAPD 1375 Austin Hwy 78209 10 Laundromat CCDO No No No customers were on site.
Caller reporting Kwik Wash at location not practicing social
distance. Individuals inside location. Kwik wash is EZ wash. Gave
management education on social distance. No customers were on
280 3/29/2020 2051 SAPD 1518 Austin Hwy 78218 2 Laundromat CCDO Yes No site.
Wooded Knoll /
281 3/29/2020 2050 SAPD Marble Springs 78258 9 Residential DSD No No No violation.
Large house gathering with over 20 vehicle at location. Explained
social distancing. Owner stated they are aware and we are in
282 3/29/2020 2028 SAPD 1531 Noble Oak 78227 6 Residential DSD Yes No quarantine, then continued with gathering.
Call received for call Center for SW Airlines. No warning because
283 3/29/2020 2021 SAPD 11711 IH 35 N 78233 10 Call Center SAPD No No "call centers exempt".
Caller reporting group of people outside location. Spoke to
manager. Everything is closed down. No families in the area,
minimal cars in the parking lot. Restaurant and patio are closed.
Picnic tables outside have been removed. Management was
284 3/29/2020 2012 SAPD 13259 Blanco Rd 78216 9 Restaurant CCDO No No compliant.
Reporting large gathering with children outside. No citizens around
285 3/29/2020 2008 SAPD 5538 S Flores St 78214 3 Auto Repair CCDO No No or any kind of gathering at location. Area is clear.
Call received for mass gathering at Kelly Apartments, Building 4.
Small family gathering at apartment complex. Left information
286 3/29/2020 1958 SAPD 515 Humble 78225 5 Apartment Complex DSD Yes No flyer for tenant.
287 3/29/2020 1953 SAPD 5900 Windyhill 78242 4 City Park DSD No No 2nd call for location, Royal Gate Park. No violation.
Report of children and adults under the pavillion having a party,
Miller's Pond Park. No large crowds under pavillion. Only 2 citizens
288 3/29/2020 1948 SAPD 6175 Pearsall Rd 78242 4 City Park CCDO No No present.
289 3/29/2020 1941 SAPD 9326 Clamp 78221 3 Residential DSD No No No violation. Family members only.
4th call received for 50 people playing basketball at location,
290 3/29/2020 1941 SAPD 541 Division 78214 5 City Park SAPD Yes No Tejeda Park. No additional information.
Caller reports individuals back at location playing basketball.
Second call. Made contact with citizens playing basketball on
courts. They were all educated about social distancing and now all
returned to premises. 5 different people added on. Now all are
291 3/29/2020 1935 SAPD 541 Division 78214 5 City Park CCDO Yes No refusing to leave. Individuals ended up leaving location.
292 3/29/2020 1934 SAPD 690 SW Military Dr 78221 3 Banking/Finance SAPD No No Call made for Discoteca Mi Pueblito. No additional information.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for mass gathering at park, Escobar Field Park. No
293 3/29/2020 1926 SAPD 1400 S Zarzamora 78207 5 City Park DSD No No violation.

Caller reports large party in back yard. Apx 10 people. Family


Sunday dinner. 8 vehicles parked out front. Educated home owner.
294 3/29/2020 1925 SAPD 12215 Melon St 78247 9 Residential CCDO Yes No They will comply and stated that their guests will be leaving.
Fitzgeralds Bar was open and livestreaming a performance from
inside. Advised that bars are not allowed to be open. All guests
295 3/29/2020 1919 SAPD 437 McCarty 78216 1 Bar DSD Yes No left the location.
Call made for Bexar County Adult Detention Center (Bexar County
296 3/29/2020 1918 SAPD 200 N Comal St 78207 5 Government Office SAPD No No Jail). No additional information.
3rd call received for 50 people playing basketball at location,
Tejeda Park. Education provided by non-SAPD declaration
297 3/29/2020 1916 SAPD 541 Division 78214 5 City Park SAPD Yes No enforcement team.
298 3/29/2020 1912 SAPD 4802 Ray Bon 78218 2 Residential DSD No No No violation.
2nd call received for 50 people playing basketball at location,
Tejeda Park. Education provided by non-SAPD declaration
299 3/29/2020 1909 SAPD 541 Division 78214 5 City Park SAPD Yes No enforcement team.
1118 W Hildebrand Call made for Las Nieves Fruit Cups & More. No additional
300 3/29/2020 1909 SAPD Ave 78201 1 Restaurant SAPD No No information.
Report of people playing basketball. Spoke with all the young
citizens playing basketball about social distancing and the COVID
19 city ordinance. All 23 citizens are aware and moving from the
301 3/29/2020 1907 SAPD 541 Division 78214 5 City Park CCDO Yes No basketball court.
5000 Fredericksburg
302 3/29/2020 1901 SAPD Rd 78240 8 Call Center SAPD No No Call made for Alorica call center. No additional information.
Call received mass gathering at park, OP Schnabel Park. Basketball
303 3/29/2020 1900 SAPD 9606 Bandera Rd 78250 7 City Park DSD Yes No and soccer players asked to leave. All departed without incident.
Call received for 50 people playing basketball at location, Tejeda
Park. Education provided by non-SAPD declaration enforcement
304 3/29/2020 1900 SAPD 541 Division 78214 5 City Park SAPD Yes No team.
305 3/29/2020 1859 SAPD 5900 Windyhill 78242 4 City Park SAPD No No No violation.
306 3/29/2020 1855 SAPD Schley at Adele 78210 3 Residential DSD Yes No Backyard party. Owner stated he would comply and shut down.
Education/Job Call received for gathering at Schulze Elementary School. Notified
307 3/29/2020 1855 SAPD 9131 Yett Ave 78221 3 Training SAPD No No Harlendale School PD for response. No additional information.
2nd call for location. Backyard party. Owner stated he would
308 3/29/2020 1855 SAPD 2003 Schley Ave 78210 3 Residential DSD Yes No comply and shut down.
Call received for patrons gathering at Elsewhere Bar & Grill. Owner
states he has no control over people staying on the patio after
309 3/29/2020 1851 SAPD 103 E Jones 78215 1 Bar DSD Yes No they pick up to-go order. ***Stop work order posted.***
Culebra Rd / Westover Park (Sports Call received for 40 + people playing field soccer. No additoinal
310 3/29/2020 1851 SAPD Hills Blvd 78251 6 Complex) SAPD No No information.
About 30 people playing soccer church's soccer field. Informed
9340 Westover Hills them that they are not allowed to play and educated them on
311 3/29/2020 1850 SAPD Blvd 78251 6 Religious Facility Health Yes No social distancing.
Park (Sports Call received for 12 individuals behind location playing soccer, Quik
312 3/29/2020 1849 SAPD 8850 Culebra Rd 78251 6 Complex) SAPD No No Trip. No additional information.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
3rd call made for Palm Heights Park. Non-SAPD response team
313 3/29/2020 1849 SAPD 1201 W Malone 78225 5 City Park SAPD Yes No provided education on declaration & social distancing.
314 3/29/2020 1846 SAPD 8002 Grissom Rd 78251 6 City Park DSD No No No violation.
Retail location, Walmart Supercenter, is maintaining social
315 3/29/2020 1846 SAPD 1200 SE Military 78214 3 Big Box Store DSD No No distancing.
316 3/29/2020 1846 SAPD 123 E Rampart 78216 1 Apartment Complex SAPD No No Call made for Rampart House Apts. No additional information.
317 3/29/2020 1841 SAPD 130 I St 78210 2 City Park SAPD No No Call made for Herrera Park. No additional information.
Walked the block and advised on gatherings and distancing. They
318 3/29/2020 1836 SAPD Hampton and J St. 78220 2 Residential DSD Yes No stated that they will continued to socialize
Report of 20 people playing basketball. Advised that parks are
319 3/29/2020 1836 SAPD 3909 Crooked Trail 78227 4 City Park CCDO Yes No closed. Everyone dispersed. Educated them on COVID safety.
320 3/29/2020 1836 SAPD 15503 Vance Jackson 78249 8 Apartment Complex SAPD No No No additional information.
Tennis players advised that courts are closed, James Bode
321 3/29/2020 1835 SAPD 901 Rigsby 78210 3 City Park DSD Yes No Recreation Center. They left the location.
Call received for 12 - 15 people at BBQ, bounce house and kids on
slide, Legends on the Green Apartments. No additoinal
322 3/29/2020 1834 SAPD 130 Talavera Pkwy 78232 9 Apartment Complex SAPD No No information.
Call received for 20 kids playing at the park, Slick Creek Park. No
323 3/29/2020 1832 SAPD 7400 State Hwy 151 78227 6 City Park SAPD No No additional information.
Call received for children playing at the park, Jane Dubel Park. No
324 3/29/2020 1832 SAPD 4741 Callaghan Rd 78238 7 City Park SAPD No No additional information.
Call received for 200 - 300 people at location & not limiting people
325 3/29/2020 1825 SAPD 435 W Sunset Rd 78209 1 Big Box Store SAPD No No inside, Home Depot. No additional information.
Call received mass gathering at park, OP Schnabel Park. Non-SAPD
enforcemnt team responded. Basketball and soccer players asked
326 3/29/2020 1825 SAPD 9606 Bandera Rd 78250 7 City Park SAPD Yes No to leave. All departed without incident.
Call made for Ascent Cresta Bella Apartments. No additional
327 3/29/2020 1825 SAPD 19702 Bella Loma 78256 8 Apartment Complex SAPD No No information.
Call received for 20 kids playing at the park, Milam Wesley Tealer
328 3/29/2020 1824 SAPD 5640 Lakefront 78222 3 City Park SAPD No No Park. No additional information.
Call received for 50 - 60 people playing and playing basketball at
329 3/29/2020 1823 SAPD 8601 Timber Path 78250 6 City Park SAPD No No park, Perez Park. No additional information.
Manager stated corporate told them to remain open and do
330 3/29/2020 1822 SAPD 2716 SW Military Dr 78224 4 Retail DSD Yes No curbside sales. Left information flyer.
Call received for many people inside location - not social
331 3/29/2020 1821 SAPD 2303 NE Loop 410 78217 10 Convenience Store SAPD No No distancing, Valero Corner Store. No additional information.
Call received for bar open continuing to operate for serveral days,
332 3/29/2020 1819 SAPD 303 Bellinger 78220 2 Bar SAPD No No Skinny's Bar. No additional information.
Call received for many cars - people observed playing basketball at
333 3/29/2020 1818 SAPD 7400 State Hwy 151 78227 6 City Park SAPD No No park, Slick Creek Park. No additional information.
334 3/29/2020 1811 SAPD 206 Springvale Dr 78227 4 Residential SAPD No No No additional information.
335 3/29/2020 1804 SAPD 2622 Oak Leigh 78232 9 Residential DSD Yes No Small family gathering. Advised on social distancing.
Large gathering at basketball court and playground. Crowd
336 3/29/2020 1801 SAPD 1103 Cincinnati Ave 78201 7 City Park DSD Yes No dispersed with the assistance of San Antonio Park Police.
Call received for people playing basketball at the location,
337 3/29/2020 1757 SAPD 3100 Hiawatha 78210 3 City Park SAPD No No Southside Lions Park. No additional information.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for 30 - 40 kids and adults at park location, Old
338 3/29/2020 1757 SAPD 4838 Old Pearsall Rd 78242 4 City Park SAPD No No Pearsall Park. No additional information.
Call received for mass gatherring at Woodlawn Ranch Apartments.
339 3/29/2020 1754 SAPD 330 W Cheryl 78228 7 Apartment Complex DSD No No No group found. No violation.
Gathering of family and friends. Owner advised on social
distancing. Guest were observed leaving location. (Came in as
340 3/29/2020 1754 SAPD 9715 Village Basin 78250 6 Residential DSD Yes No 9717)
341 3/29/2020 1753 SAPD 214 Erskine 78201 7 Residential DSD Yes No Advised occupants to practice social distancing
Educated owner on social distancing and less than 10 people in
342 3/29/2020 1750 SAPD 3017 Blanco Rd 78212 1 Grocery Store Health Yes No establishment.
Community Center No one in pool or playground area. One person playing basketball
343 3/29/2020 1750 SAPD 15300 Tall Heights 78255 8 (Private) Health No No by themselves.

Caller reported 10 individuals playing basketball. Observed 30


people playing basketball at the courts once arrived on scene.
Advised to leave. Too many people in one area not following social
344 3/29/2020 1747 SAPD 1201 W Malone 78225 5 City Park CCDO Yes No distance. Were told courts were closed. Everyone left the court.
Caller reported individuals inside location. Made contact with part
owner about bar needing to be closed and educated about social
345 3/29/2020 1746 SAPD 1230 Probandt St 78204 5 Bar CCDO Yes No distancing. Individuals doing re-modeling at location.
346 3/29/2020 1745 SAPD Larkia / Viejita 78224 4 Residential DSD Yes No Family playing basketball. Advised on social distancing.
347 3/29/2020 1739 SAPD 3139 Foster Meadows 78222 2 Residential DSD No No No violation.
Caller reports 14-20 people playing basketball at the park. No
348 3/29/2020 1737 SAPD 1103 Cincinnati Ave 78201 7 City Park CCDO No No people observed inside gym. Facility is closed.
Call received for 15 + people playing basketball at the location,
349 3/29/2020 1731 SAPD 1103 Cincinnati Ave 78201 7 City Park SAPD No No Woodlawn Park. No additional information.
350 3/29/2020 1728 SAPD 223 Zilla 78212 1 Residential DSD Yes No Advised occupant on social distance. Will have guests leave.
Call received for mass gathering at Braunig Lake Park. Advised
351 3/29/2020 1726 SAPD 17500 Dunop 78112 3 City Park DSD Yes No citizens on social distancing. Refused to leave.
Advised basketball players that park, Skyline Park, is closed. They
352 3/29/2020 1725 SAPD 800 Green Valley 78219 2 City Park DSD Yes No left the location.
353 3/29/2020 1703 SAPD 109 Independence Ave 78203 2 Residential DSD Yes No Small family gathering. Advised on social distancing.
Walker Ranch park. Report of children at the playground.
Observed multiple families playing on playscape. They were
educated on COVID safety and informed playgrounds are
354 3/29/2020 1701 SAPD 12603 West Ave 78216 9 City Park CCDO Yes No temporarily closed.
Lowes manager advised of social distancing. They've placed 6'
355 3/29/2020 1648 SAPD 1200 N Loop 1604 W 78248 9 Big Box Store DSD Yes No markers on the floor and are announcing via PA system.
No one dining inside at time of inspection. Educated manager
356 3/29/2020 1645 SAPD 106 S Callaghan Rd 78227 6 Restaurant Health Yes No about social distancing and curb side service.
Report of individuals outside not maintaining social distancing.
Only observed one person on property. Gorilla Shaved Ice. Social
distancing signs posted on floor. Spoke to employee. Understood
357 3/29/2020 1644 SAPD 2355 Goliad Rd 78223 3 Restaurant CCDO Yes No and complied.
Report of 2 people in parking lot with loud music, children running
around, pitbull tied to stairs. No violations found. Parking lots
358 3/29/2020 1632 SAPD 4909 Woodstone Dr 78230 8 Apartment Complex CCDO No No empty no one in courtyards.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for people playing basketball at Palm Heights Park.
359 3/29/2020 1618 SAPD 1201 W Malone 78225 5 City Park DSD Yes No Basketball players advised on social distancing & left location.
Call received people playing basketball, Slick Creek Park. Patrons
advised to cease and they complied. Others at location are
360 3/29/2020 1610 SAPD 7400 State Hwy 151 78227 6 City Park DSD Yes No walking, etc. and practicing social distancing.
Basketball players at location, Heritage Duck Pond Park. Advised
361 3/29/2020 1605 SAPD 900 S Ellison 78245 4 City Park DSD No No that court was closed and they left.
Educated home owner of less than 10 people and social distancing.
362 3/29/2020 1555 SAPD 1322 W Elsmere Pl 78201 1 Residential Health Yes No Per owner only 6 people on site.
Two people playing basketball and 2 people on bench and one
child on playground. Basketball players left and informed other
363 3/29/2020 1555 SAPD 1600 W Wildwood 78201 1 Park Health Yes No people of social distancing and that playground was closed.
Report of long line of people at snow cone shop not practicing
social distancing. Observed long line of individuals at Chris and Kids
sno cones. Talked to employee about social distancing and was
1157 S General told they were going to spread the line at 6ft to prevent contact of
364 3/29/2020 1554 SAPD McMullen Dr 78237 5 Restaurant CCDO Yes No citizens in line.
Met with manager at Lowe's. Explained social distancing.
365 3/29/2020 1552 SAPD 5303 W Loop 1604 N 78253 6 Big Box Store DSD No No Manager will advise staff.
Report of people inside Dairy Queen. Made contact with
employee. No one in restaurant except staff. Chairs on top of
tables. Signage posted for COVID related procedures. Educated
366 3/29/2020 1552 SAPD 11734 West Ave 78216 9 Restaurant CCDO Yes No COVID safety protocols and enforcement.
Call received for people playing at the basketball court, play
ground and skate park, Pearsall Park. Attempted to educate as
367 3/29/2020 1551 SAPD 5102 Old Pearsall Rd 78242 4 City Park DSD Yes No many groups as possible on declaration.
368 3/29/2020 1543 SAPD 4334 Culebra Rd 78228 7 Restaurant SAPD No No No additional information.
369 3/29/2020 1541 SAPD Sun / E. Glenn 78204 3 Residential DSD No No Call received of garage sale operating. No violation.
HOA posted notice that location was closed but there were people
still playing. Advised on social distancing and the players left
370 3/29/2020 1540 SAPD 23630 Calico Landing 78260 9 Park (HOA) DSD Yes No location
Basketball players at location advised of health risk, Joe Ward Park.
371 3/29/2020 1515 SAPD 435 E Sunshine 78228 7 City Park DSD Yes No Group refused to leave.
Complaint from DSD management of about 100 people not
practicing social distancing along with use of the playground,
Hardberger Park. Too many groups and too large an area to
372 3/29/2020 1514 Other 13203 Blanco 78216 8 City Park DSD Yes No effectively communicate declaration & social distancing.
Complaint of 15-20 people at park. No social distancing. Lions Park.
373 3/29/2020 1513 SAPD 2809 Broadway St 78209 1 City Park CCDO Yes No Made contact with citizens. Complied and left scene.
Proactive inspection to determine if bar - Social Spot - is operating,
374 3/29/2020 1512 Other 930 Broadway 78215 1 Bar DSD No No gathering. No activity.
Call received of residence operating a yard sale. Owner shut down
375 3/29/2020 1500 SAPD 1600 Probandt 78204 3 Residential DSD Yes No yard sale. Left information flyer.
Call received about 40 customers at location not practicing social
distancing, Miliberger Landscaping. Manager will use PA system to
376 3/29/2020 1452 SAPD 3920 NE Loop 1604 E 78247 10 Landscape/Nursery DSD Yes No remind customers of the requirements.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for non-essential business operating, Mega Vape
store. Owner refused to close. ***Multiple calls directing to stop
377 3/29/2020 1449 SAPD 2603 SE Military Dr 78223 3 Smoke/Vape Store DSD Yes No operations. Posted stop work order.***
Call received for 15 - 20 people inside Dollar Tree. No additional
378 3/29/2020 1448 SAPD 2031 Goliad Rd 78223 3 Retail SAPD No No information.
Complaint of 20 people playing basketball, no social distancing.
6525 Binz-Engleman Sunrise Park. Made contact with individuals playing basketball.
379 3/29/2020 1442 SAPD Rd 78244 2 City Park CCDO Yes No Explained ordinance and social distancing.
380 3/29/2020 1440 SAPD 946 W Ashby 78212 1 Residential DSD Yes No Owner shut down yard sale. Left information flyer.
Call received for eople gathering and consuming alcohol at golf
course, Quarry Golf Course. Education provided on declaration,
381 3/29/2020 1440 SAPD 444 E Basse 78209 1 Golf Course/Range DSD Yes No left information flyer. Group dispersed.
Call made for Menger Creek Linear Park. No additional
382 3/29/2020 1436 SAPD 1526 N Walters St 78202 2 City Park SAPD No No information.
383 3/29/2020 1430 SAPD 435 W Sunset Rd 78229 7 Big Box Store Health Yes No Home Depot. Educated social distance requirement.
Second call received for large gathering inside cemetary & band
384 3/29/2020 1427 SAPD 8235 Mission Rd 78214 3 Cemetary SAPD No No playing, San Jose Burial Park. No additional information.
Complaint more than max allowed inside store. Home Depot.
Made contact with manager. Business is in compliance, has
signage posted about 6ft spacing has marking on floor for 6 feet
distance. Management stated irate customer reported after
385 3/29/2020 1427 SAPD 435 W Sunset Rd 78209 1 Retail Store CCDO Yes No bringing up friendship with Mayor.
Call received that between noon and midnight large group of
17803 La Cantera people to meet at location, Eilan Apartment Complex (Building
386 3/29/2020 1418 SAPD Terrace 78256 8 Apartment Complex SAPD No No #12). No additional information.
Complaint of 15-20 people in courtyard having bbq/party.
Southtown Flats. Resident allowed officers inside, noticed
387 3/29/2020 1409 SAPD 111 Probandt St 78204 5 Apartment Complex CCDO Yes No courtyard full of people. Explained ordinance & social distancing.
Complaint of too many people gathered, no social distancing.
Rainbow Gardens. Made contact with employee, customers
388 3/29/2020 1358 SAPD 8516 Bandera Rd 78250 7 Landscaping Business CCDO Yes No observed standing 6ft apart.
Call received for large gathering inside cemetary, San Jose Burial
389 3/29/2020 1357 SAPD 8235 Mission Rd 78214 3 Cemetary SAPD No No Park. No additional information.
Call received for people gathering at Southtown Flats Apartments
in Courtyard. Second call received today for location/issue. Non-
SAPD team responded, allowed inside courtyard full of people.
390 3/29/2020 1357 SAPD 111 Probandt St 78204 5 Apartment Complex SAPD No No Explained ordinance and social distancing.
Call received for over 50 people in store, Harbor Freight. Officer
found managament not aware to limit customers. Education
391 3/29/2020 1355 SAPD 181 SW Military Dr 78221 3 Retail SAPD Yes No provided on declaration & social distancing.
Educated renter owner of less then 10 people and social
392 3/29/2020 1350 SAPD 25318 Lost Arrow 78258 9 Residential Health Yes No distancing. Party was over and people had left.
6525 Binz-Engleman 2nd call for Sunrise Park. Non-SAPD response team explained
393 3/29/2020 1342 SAPD Rd 78244 2 City Park SAPD Yes No ordinance & social distancing.
Complaint of 15-20 people playing basketball, no social distancing.
6525 Binz-Engleman Sunrise Park. Made location and spoke with parents, practicing
394 3/29/2020 1313 SAPD Rd 78244 2 City Park CCDO Yes No social distancing.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for large amount of people at park, Miller's Pond
395 3/29/2020 1244 SAPD 6175 Pearsall Rd 78242 4 City Park SAPD No No Parks. No warning because "parks exempt".
Martin Luther King Complaint of homeless in close proximity, no social distancing.
396 3/29/2020 1241 SAPD Blvd / S New Braunfels 78203 2 City Street CCDO No No Made location, no violations witnessed.
Call received for 30 - 40 cars outside location, Iglesia Bautista La
397 3/29/2020 1233 SAPD 131 Zachry Dr 78228 7 Religious Facility SAPD No No Promesa Church. No warning because "churches exempt".
Call received for people gathering at Southtown Flats Apartments
in Courtyard near Clay St - more than 10 people gathering. Non-
398 3/29/2020 1157 SAPD 111 Probandt St 78204 5 Apartment Complex SAPD No No SAPD responded to call & found no violations..

Complaint of 20 plus people bbq in courtyard, no social distancing.


Southtown Flats. Made location, no access to building. No
399 3/29/2020 1156 SAPD 111 Probandt St 78204 5 Apartment Complex CCDO No No violations witnessed. Explained ordinance and social distancing.
Educated employee on social distancing on the use of golf carts.
400 3/29/2020 1130 SAPD 1100 W Bitters Rd 78216 9 Golf Course/Range Health Yes No One cart per customer to maintain the 6 feet distance.
Call received for group of people feeding the homeless - 20+
401 3/29/2020 1125 SAPD 300 Austin St 78215 2 Residential SAPD No No people gathered. No additional information.
Complaint of 10 plus people ordering inside and staying for order.
No social distancing. El Valle Molino Barbacoa. Made contact with
employee. Only 1 customer witnessed inside, all others in vehicles.
402 3/29/2020 1109 SAPD 5658 Old Pearsall Rd 78242 4 Restaurant CCDO Yes No Explained ordinance and social distancing.
Call received for people outside at location, Woodlawn Park
403 3/29/2020 1052 SAPD 1103 Cincinnati Ave 78201 7 City Park SAPD No No swimming pool. No warning because "gathering outside allowed".
Call received for church having gathering, people have weapons at
The Potter's House Christian Fellowship Church. No warning
404 3/29/2020 1037 SAPD 2922 Vance Jackson 78213 1 Religious Facility SAPD No No because "church exempt".
405 3/29/2020 1034 SAPD 10000 Rogers Run 78251 6 Call Center SAPD No No Call made for Kohls call center. No additional information.
Complaint of 10 plus people playing soccer on gym field. Gold's
7431 Merton Minter Gym. Made location, no game witnessed. Few runners on track
406 3/29/2020 1033 SAPD Rd 78229 8 Gym/Dance Studio CCDO No No maintaining adequate space.
Coffee Shop. Establishment was allowing patio sitting. Educated
407 3/29/2020 1030 SAPD 812 S Alamo St 78205 1 Restaurant Health Yes No establishment
Call received for self service car wash where people hanging out
408 3/29/2020 1015 SAPD 10030 W Loop 1604 N 78254 7 Car Wash SAPD No No drinking / smoking.
Complaint of several homeless not practicing social distancing.
409 3/29/2020 1011 SAPD 701 Nolan St 78202 2 City Park CCDO No No Dignowity Park. No persons found. No violations noticed.
Call received for Tri Point Church with many people inside. No
410 3/29/2020 1010 SAPD 3233 N St Mary's St 78212 1 Religious Facility SAPD No No warning because "churches exempt".
Commercial/ Call for customers not practicing social distancing, Blue Star
411 3/29/2020 1357 SAPD 1420 Alamo St 78204 5 Residential Center DSD No No Complex. Found no mass gathering.
Call for customers not practicing social distancing. Officer spoke
412 3/29/2020 1351 SAPD 527 Fair Ave 78223 3 Big Box Store DSD Yes No with manager, Home Depot. Not more than 50 people allowed.
Call for individuals playing basketball.Made location at 700
413 3/29/2020 1340 SAPD 700 Culberson Ave 78225 5 City Park DSD No No Culberson Ave “Normoyle Park”. No violation at this time.
Call for individuals playing basketball, Labor Street Park. Found
group of people playing basketball. Advised to leave and stop work
414 3/29/2020 1333 SAPD 436 Labor St 78210 1 Park DSD Yes No order posted on the court.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call for yard sale in progress. Checked location and found no yard
sale. On the street licensed peddlers selling food and landscape
415 3/29/2020 1303 SAPD 5326 Roosevelt 78214 3 Residential DSD Yes No items.
Private party in progress attracting large group. Made location and
found over 20 people having barbecue. Spoke to an individual
informed them about the social distancing, and stay at home
416 3/29/2020 1240 SAPD 531 J St 78220 2 Residential DSD Yes No order.
Call for church activity in backyard with loud music. Officers
417 3/29/2020 1223 SAPD 101 Brettonwood Dr 78218 2 Residential DSD No No checked location and found no activity.
Call for restricted business still open at Mission Oaks Shopping
418 3/29/2020 1214 SAPD 16350 Blanco Rd 78212 1 Commercial Center DSD No No Center. Officer found no restricted business being in operation.
701 Tower of Americas
419 3/29/2020 1205 SAPD Way 78203 1 Commercial Center DSD No No Call for kids riding bikes. No one found
420 3/29/2020 1158 SAPD 1503 Moortown 78238 6 Residential DSD No No Indivisuals with kids riding bikes. No one found at the location.
Call for yard sale. Spoke to home owner who was cleaning out
garage. Items in yard are stuff being moved around for cleaning.
421 3/29/2020 1118 SAPD 530 Shadwell Dr 78228 7 Residential DSD Yes No No violation at this time.
422 3/29/2020 1050 SAPD 135 Topeka Blvd 78210 3 City Park DSD No No Call for kids playing basketball. Found no one playing basketball.
Call for prohibited mass gathering, Universal Church. Officers
witnessed a group of people leaving the church. spoke to pastor
and informed him that the church can not be open until the
423 3/29/2020 1042 SAPD 423 SW Military 78221 3 Religious Facility DSD Yes No declaration is over and he stated he will comply.
Call for people still eating in the restaurant, Taqueria La Perla. No
424 3/29/2020 1042 SAPD 2255 SE Military 78223 3 Restaurant DSD Yes No one is dining in. Only to go order.
Call for business not practicing social distancing. Made location,
“Lowe’s”. Spoke with front end supervisor about social distancing.
No violation at this time. Lowe’s has signs posted throughout the
425 3/29/2020 1018 SAPD 3302 Goliad Rd 78223 3 Big Box Store DSD Yes No store
Call for vaping store insisting to open the store, Mega Vape.
Officers checked the location. Business is closed at the time of
426 3/29/2020 0959 SAPD 2603 SE Military Dr 78223 3 Smoke/Vape Store DSD No No inspection.
Follow up proactive visit from previous day visit, First United
Pentecostal Church. Officer found several people inside. Officers
spoke with pastor/contact, said that those indivuals are there to
provide support for online service. 40 people more or less are on
427 3/29/2020 0945 Other 350 Utopia Lane 78223 3 Religious Facility DSD Yes No the property, raising concern about mass gathering.
Sam's Club (City Base Landing). Establishment was following social
428 3/29/2020 0945 SAPD 3239 Golid Rd 78223 3 Big Box Store Health Yes No distancing with distance markers.
Call received for church about to have service, First United
429 3/29/2020 0942 SAPD 350 Utopia Lane 78223 3 Religious Facility SAPD No No Pentecostal Church. Non-SAPD team proactively inspecting.
Complaint of 280 people on site. No social distancing. Bexar
County Adult Probation treatment center. Made location, area is
fenced off with security fence and barbed wire. No access into
430 3/29/2020 0933 SAPD 10975 Applewhite Rd 78224 4 Government Office CCDO No No area. No violations witnessed.
431 3/29/2020 0930 SAPD 1510 McCullough 78212 1 Restaurant Health No No Little Taco Factory. Establishment was closed. No one present.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Caller complained 10+ people inside location, Tellez Tamales.
1737 S General Officer found 4-6 people. Educated on declaration & social
432 3/29/2020 0756 SAPD McMullen 78237 5 Restaurant SAPD Yes No distancing.
8431 Fredericksburg Call received for 100 people working at location - bill collection
433 3/29/2020 0743 SAPD Rd 78229 8 Call Center SAPD No No service at Med Center Plaza (UTHSC). No additional information.
Loud music reported at location and too many people, San Juan
Square I Apartmetns. Officer found music was lower - no gathering
434 3/29/2020 0326 SAPD 1938 S Zarzamora St 78207 5 Apartment Complex SAPD No No of people observed.
Call received for 20 people at location, the Luxury restaurant.
Education provided on declaration & social distancing. 9 people
435 3/29/2020 0031 SAPD 203 E Jones Ave 78215 1 Restaurant SAPD Yes No asked to leave & left without incident.
Call received for 15 - 20 People singing karaoke outside location,
10015 Westover Hills Townplace Suites Hotel. Adivsed to turn music down & maintain
436 3/29/2020 0020 SAPD Blvd 78251 6 Hotel SAPD Yes No social distancing.
Call received for Villa Encanto Apartments. No additional
437 3/28/2020 2345 SAPD 1830 Bandera Rd 78228 7 Apartment Complex SAPD No No information.
Caller thinks more than 10 people at location, Elsewhere Bar &
Grill, cleaning and playing music 9 people at location - music
438 3/28/2020 2330 SAPD 103 E Jones Ave 78215 1 Bar SAPD Yes No turned down & education provided.
Call received from patron upset restaurant, Las Palapas, was
violating COVID rules, coughing on food. No additional
439 3/28/2020 2318 SAPD 1615 N Loop 1604 E 78232 9 Restaurant SAPD No No information.
Caller reports large party at location. Garden valley mobile park
#427. Only observed two people on patio door area. No loud music
440 3/28/2020 2247 SAPD 8622 S Zarzamora St 78224 4 Residential CCDO No No heard at all.
Family gathering of over ten people. Owner advised of social
441 3/28/2020 2230 SAPD 212 Harriett Dr 78216 1 Residential DSD Yes No distancing requirements.

Four vehicles llocated outside, caller believes location open, - Non-


442 3/28/2020 2223 SAPD 6730 S Flores 78221 3 Barber/Salon SAPD No No SAPD provided education earlier in day. No additional information
443 3/28/2020 2204 SAPD 320 Blanco Rd 78212 1 Bar DSD No No Order to-go only. No customers inside.
Call received for 15 vehicles outside location, Skinny's Bar, with
people inside and outside location, party going on. No additional
444 3/28/2020 2203 SAPD 303 Bellinger 78220 2 Bar SAPD No No information.
Four customers inside Acapulco Barbershop. Advised of
445 3/28/2020 2146 SAPD 7519 Somerset 78211 4 Barber/Salon DSD Yes No declaration. Customers left. Business is now closed.
Beer N All. Caller stated about 30 vehicles in line waiting to drive
in. Made contact with off duty deputy. States there is social
446 3/28/2020 2144 SAPD 5132 West Ave 78213 1 Liquor Store CCDO Yes No distance policy on premises. Deputy has location under control.
Officers heard music and laughter coming from inside. Everyone
447 3/28/2020 2135 SAPD 930 Broadway 78215 1 Bar DSD Yes No went inside and closed the door. Refused to open for inspection.
People were loitering in the patio, Knockout Bar. Employee and
448 3/28/2020 2120 SAPD 1420 N Main 78212 1 Restaurant Health Yes No customers were educated on the importance of social distancing
449 3/28/2020 2110 SAPD 301 McCauley 78221 3 Residential DSD No No Small gathering. Family only.
Snack bar-type establishment was closed at time of investigation,
450 3/28/2020 2100 SAPD 2355 Goliad 78233 3 Restaurant Health Yes No Gorilla Shaved Ice. Manager was educated on social distancing

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call reporting playing basketball, Harlandale Community Center
451 3/28/2020 2050 SAPD 7227 Briar Pl 78221 3 City Park DSD Yes No Gym. Asked them to leave and they complied.
452 3/28/2020 2048 SAPD 308 N Cherry 78202 2 Residential DSD No No No one at location.
No one playing in the park, Herrera Park. Two vehicles in parking
453 3/28/2020 2047 SAPD 130 I St 78210 2 City Park DSD No No lot departed while officers were on location.
Resident using a light machine with no music and only family at
454 3/28/2020 2023 SAPD 411 Roslyn 78204 5 Residential DSD No No present.
455 3/28/2020 2019 SAPD 638 W Summit 78212 1 Residential DSD Yes No Family birthday party. People were leaving upon officers arrival.
Savannah / Vance
456 3/28/2020 2018 SAPD Jackson 78213 1 Residential DSD Yes No Family gathering of 7 people. Left information flyer
Call received for Avalon Place Apartments. Non-SAPD teams
457 3/28/2020 2016 SAPD 6676 UTSA Blvd 78249 8 Apartment Complex SAPD No No reported to location to educate of declaration.
Report of people hanging around near apartment complex pool,
Avalon Apartments. Made contact with male grilling food with a
few other people. Advised him to remind others of social
458 3/28/2020 2014 SAPD 6676 UTSA Blvd 78249 8 Apartment Complex CCDO Yes No distancing. No violations observed.
Caller reporting people playing basketball, OP Schnabel Park. All
individuals leaving before arrival. Made contact with three
459 3/28/2020 2009 SAPD 9606 Bandera Rd 78240 7 City Park CCDO Yes No individuals. Advised them that basketball courts are closed.
Call received for Elsewhere Bar & Grill. Non-SAPD teams reported
460 3/28/2020 2008 SAPD 103 E Jones Ave 78215 1 Bar SAPD No No to location to educate of declaration.
Customers picking up to-go orders at window, Sandias Mexican
461 3/28/2020 2006 SAPD 106 S Callaghan 78227 6 Restaurant DSD No No Restaurant. Advised management of social distancing.
Bar is closed. Owner aware of potential citation so he'll remain
462 3/28/2020 2003 SAPD 5520 Randolph Blvd 78233 2 Bar DSD No No closed. Left information flyer.
463 3/28/2020 1958 SAPD 5123 Pettus 78228 7 Residential DSD Yes No Family BBQ. Occupant advised of emergency declaration.
13102 Jones Caller reporting people at the basketball court, McAllister Park
464 3/28/2020 1956 SAPD Maltsberger Rd 78247 10 City Park CCDO No No (near Rowe Dr & Cypress Meadow). No one observed at location.
Caller reports 15 adults and children at location not practicing
social distancing. Echo Apartments. No citizens observed outside
465 3/28/2020 1955 SAPD 13656 O'Connor Rd 78233 10 Apartment Complex CCDO No No or any kind of social gathering at location.
466 3/28/2020 1950 SAPD 600 Kate Schenck 78223 3 Residential DSD No No Actual address is 607. Everyone practicing social distancing.
Customers picking up to-go orders only. Manager will be closing
467 3/28/2020 1950 SAPD 103 E Jones 78215 1 Bar DSD Yes No location.
Caller reports large group of 70 people at the park, McAllister Park.
13102 Jones Observed around 70 people at park. Observed children on
468 3/28/2020 1941 SAPD Maltsberger Rd 78247 10 City Park CCDO Yes No playground and people on exercise equipment. Educated public.
Caller reports 10-15 people inside Panda Express. Made contact
with manager about customers inside and that they are to
469 3/28/2020 1931 SAPD 10670 Culebra Rd 78251 6 Restaurant CCDO Yes No disperse from having citizens inside of premises.
5562 Fredericksburg Call received for Highlander Bar & Grill. Non-SAPD teams reported
470 3/28/2020 1929 SAPD Rd 78229 8 Bar SAPD No No to location to educate of declaration.
Call received for Palm Heights Park. Non-SAPD enforcement team
471 3/28/2020 1924 SAPD 1201 W Malone 78225 5 City Park SAPD No No responded & provided education to people playing basketball.
Boot shop/check cashing business, Discoteca Mi Pueblito. Advised
to cease retail sales and limit only to check cashing. Explained
472 3/28/2020 1922 SAPD 4871 W Commerce 78237 5 Banking/Finance DSD Yes No declaration and owner complied.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for St. Mathews Football Field. No additional
473 3/28/2020 1922 SAPD 11121 Wurzbach Rd 78230 8 Banking/Finance SAPD No No information.
People were leaving park upon officers' arrival, Menger Creek
474 3/28/2020 1915 SAPD 1526 N Walters 78202 2 City Park DSD No No Linear Park.
Owner had guests at location. Advised of COVID-19 issue and
475 3/28/2020 1910 SAPD 7423 Rigel Chase 78252 4 Residential DSD Yes No guests left the location. Left information flyer.
Correction from line 14 (originally came in as SW Military). Owner
476 3/28/2020 1905 SAPD 2603 SE Military Dr 78223 3 Smoke/Vape Store DSD Yes No selling curbside and refuses to close.
People playing basketball in the park, Palm Heights Park. Refused
477 3/28/2020 1855 SAPD 1201 W Malone 78225 5 City Park DSD Yes No to leave. Left information flyer.
People playing basketball in the park. Advised of Mayor's
478 3/28/2020 1851 SAPD 900 S Ellison 78245 4 City Park DSD Yes No declaration, everyone left.
5562 Fredericksburg People picking up to-go orders only, Highlanders Bar. Customers
479 3/28/2020 1850 SAPD Rd. 78229 8 Bar DSD Yes No left and employee is closing bar.
Caller reports individual eating inside location. Doors locked. No
480 3/28/2020 1842 SAPD 1737 SW Loop 410 78227 4 Restaurant CCDO No No one observed inside location. Drive thru is open.
481 3/28/2020 1839 SAPD 6730 S Flores 78221 3 Barber/Salon DSD No No Employees cleaning shop, River City Barbershop. No customers.
Southwest Airlines call center - exempt but not practicing social
482 3/28/2020 1837 SAPD 11711 IH 35 N 78233 10 Call Center DSD Yes No distancing. Left information flyer.
Caller reports 10-30 people playing basketball at the park,
Stablewood Farms Park. No individuals observed on basketball
483 3/28/2020 1833 SAPD 3903 Crooked Trail 78227 4 City Park CCDO No No court.
484 3/28/2020 1818 SAPD 100 S Zarzamora St 78207 5 Commercial Center SAPD No No Call received for Buena Vista Plaza. No additional information.
Caller reports kids playing basketball, Aldrete Park. Made contact
with three individuals throwing a football on basketball court.
Advised them of social distancing. Individuals moved onto grass to
485 3/28/2020 1815 SAPD 400 Aurora 78228 5 City Park CCDO Yes No spread out.
Complaint relayed from DSD leadership of too many users at
486 3/28/2020 1809 Other 3700 N St. Mary's St 78212 2 City Park DSD Yes No playground, Brackenridge Park. Park users left location.
Call received for assebly at Elsewhere Garden Bar. Food service to-
487 3/28/2020 1808 SAPD 103 E Jones 78215 1 Bar DSD No No go only
488 3/28/2020 1807 SAPD 1805 Roosevelt 78210 3 Bar DSD No No Call received for Tee Time Sports Bar. Bar was found closed.
489 3/28/2020 1807 SAPD Barclay / El Paso 78207 5 Residential DSD No No Children's party. Family only. Left information flyer.
Establishment is selling pre-packaged snack as "food" to be
considered an essential establishment. Photos were sent to Jerry T
for further clarification on what food constitutes being essential.
490 3/28/2020 1800 SAPD 6161 NW Loop 410 78238 7 Retail Health Yes No Customers were observed walking thru the store.
491 3/28/2020 1800 SAPD 232 Mabelle 78233 10 Residential Health Yes No House Party. Education provided.
Call received for Elsewhere Bar & Grill. Non-SAPD teams reported
492 3/28/2020 1755 SAPD 103 E Jones Ave 78215 1 Bar SAPD No No to location to educate of declaration.
Caller reports individuals in the pool area. Apartments are code
accessible only. No access. Left voicemail for courtesy officer to
493 3/28/2020 1747 SAPD 16400 Henderson Pass 78232 10 Apartment Complex CCDO No No check on the situation.
Call received for seven cars at location, gathering of more than ten
494 3/28/2020 1734 SAPD 1019 W Mariposa 78201 1 Residential SAPD No No people. No further information.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Caller reported manager not enforcing social distancing & location
filled with people. Made contact with manager (name & contact
info available) with social distance. Area too big to control or
maintain social distance. Recommend for code or health for
495 3/28/2020 1709 SAPD 5101 Cambray Dr 78229 7 Retail CCDO Yes No backup.
Call received for Gold's Gym. Location inspected by non-SAPD
496 3/28/2020 1649 SAPD 8935 State Hwy 151 78251 6 Gym/Dance Studio SAPD No No enforcement. Location was closed at the time of their inspection.
Caller reporting people playing soccer at the park, Monterrey Park.
Observed individuals leaving soccer field upon arrival. No contact
497 3/28/2020 1646 SAPD 5909 W Commerce St 78237 5 City Park CCDO No No made.
Teens playing basketball, Oakhaven Park. Switched to playing
498 3/28/2020 1636 SAPD 2215 Rest Haven 78232 9 City Park DSD Yes No tennis - social distancing achieved.
499 3/28/2020 1634 SAPD 1011 Locke St 78208 2 City Park SAPD No No Call received for Woodard Park. No contact made.
500 3/28/2020 1608 SAPD 6161 Gibbs-Sprawl 78218 2 City Park DSD Yes No Mulitple families at park, Kardon Park. Families left location.
501 3/28/2020 1608 SAPD 8935 State Hwy 151 78251 6 Gym/Dance Studio DSD No No Closed. No cars in parking lot.
502 3/28/2020 1603 SAPD 8521 Blanco Rd 78216 9 Bar DSD No No Location was found closed.

503 3/28/2020 1602 SAPD 17903 La Cantera Pkwy 78257 8 Big Box Store DSD No No Location was found closed.
Call reported four people playing basketball at park, Normoyle
Park. Patrons made aware of emergency order, education
504 3/28/2020 1602 SAPD 700 Culberson Ave 78225 5 City Park SAPD Yes No provided.
505 3/28/2020 1600 SAPD 15207 Preston Pass 78247 10 Residential DSD No No No violation observed.
506 3/28/2020 1545 SAPD 5435 Zupan 78227 6 Residential DSD No No Four individuals at location. Immediate family only.
507 3/28/2020 1541 SAPD 17910 Bulverde Rd 78259 10 Barber/Salon DSD No No Business closed at Ste 103. Left flyer at door.
Store is a non-essentail establishment open for business,
Cavender's Boot City. Store was closed and directed to call the
508 3/28/2020 1540 SAPD 10673 Culebra 78251 6 Retail Health Yes No COVID-19 hotline for any other questions.
509 3/28/2020 1538 SAPD 8002 Grissom Rd 78251 6 City Park DSD Yes No People walking around or sitting at tables. Left informaion flyer.
Caller reports 4 people on swings and people playing on tennis
courts, Woodlawn Lake Park. No one observed on swings or on
510 3/28/2020 1455 SAPD 1103 Cincinnati Ave 78201 7 City Park CCDO No No tennis courts.
Caller reporting workers not practicing social disatancing,
especially cashiers that are 2 ft aprt. Arrived on scene. Reduced
staff is abiding by the 6ft and wiping down surfaces with
disinfectant. Gloves and hand sanitizer are available for staff. Hand
washing procedures and COVID 19 information is posted with in all
entry ways. Staff was re-educated on following proper safety
511 3/28/2020 1452 SAPD 7111 NW Loop 410 78238 6 Car Dealership CCDO Yes No protocols & declaration. POC available.
Report of individuals at the park, Normoyle Community Center. No
512 3/28/2020 1449 SAPD 700 Culberson Ave 78225 5 City Park CCDO No No individuals found at location.

Caller reports 5 people playing basketball & 2 people sitting on the


13102 Jones bench, McAllister Park, near Rowe Dr and Cypress Meadow. Made
513 3/28/2020 1431 SAPD Maltsberger Rd 78247 10 City Park CCDO Yes No contact with mother and children. Advised them of city ordinance.
Complaint of a gathering taking place at the location. No gathering
514 3/28/2020 1422 SAPD 7451 Fieldgate Dr 78227 6 Residential CCDO No No found. Only one vehicle in parking area.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
1242 S General
515 3/28/2020 1414 SAPD McMullen Dr 78237 5 Retail/Flower Shop CCDO No No Caller reports flower shop is open. No flower shop at location.
Group of males playing basketball at the church; individuals
associated with Lackland security forces. 16 people. Not practicing
6 ft. Told to disperse no gathering. Soldiers reported that a vehicle
9340 Westover Hills was broken into and therefore they collected on the parking lot.
516 3/28/2020 1412 SAPD Blvd 78251 6 Religious Facility CCDO Yes No SAPD was contacted for the vehicle.
Snow-cone shop open not practicing social distancing. Chris and
Kids shaved ice. Spoke with employee about social distancing.
517 3/28/2020 1359 SAPD 650 Porter St 78210 2 Restaurant CCDO Yes No Complied and understood.
Complaint Philburger landscaping is open people not practicing
518 3/28/2020 1344 SAPD 3920 N Loop 1604 E 78247 10 Landscape/Nursery CCDO No No social distancing.
Call reported for San Pedro Driving Range. Checked location and
found people in line for cashier not practicing social distancing.
519 3/28/2020 1339 SAPD 6102 San Pedro 78216 1 Golf Course/Range DSD Yes No Officer spoke with contact & handed out flyer.
Store was closed and employees were practicing social distancing,
Dirt Cheap Store. Employee stated that they will be reopening on
Monday 3/30/2020 because corporate sent them food to sell so
520 3/28/2020 1330 SAPD 5538 Walzem 78218 2 Retail Health Yes No that they become "Essential".
Rainbow Gardens reported open. Made contact with business.
2585 Thousand Oaks Advised them to close down if they don’t have delivery services.
521 3/28/2020 1330 SAPD Dr 78232 10 Landscape/Nursery CCDO Yes No They only have pickup services.
Call reported that business, Lowe's, is open, not practicing social
522 3/28/2020 1257 SAPD 11718 IH 35 N 78233 10 Big Box Store SAPD No No distancing. Business is exempt. No inspection.
Reported that a yard sale was taking place by Harmony Middle
School. Made contact with homeowner. No yard sale. They are
523 3/28/2020 1255 SAPD 10727 Memory Ln 78216 9 Residential CCDO No No cleaning out garage for bulk pick up.
Nails by Lynn. Report of customers inside. Made contact with Lynn
Ngo. States she was fixing a friend's nails and that she was closed.
524 3/28/2020 1225 SAPD 4001 McCullough Ave 78212 1 Barber/Salon CCDO Yes No Fact sheet issued.
Retail Fabric Store was refusing to close doors but stated they
were "essential" due to selling the elastic for face masks and was
also supplied letter from 311 stating he could stay open from
3/25/2020. Owner states that the new,updated, emergency
declaration does not apply to him because he has a letter from
311. It was explained to the owner that the list of establishments
that are essential are being updated daily and his no longer was
considered essential. Owner was directed to sanantonio.gov to
525 3/28/2020 1200 SAPD 8015 Mainland 78250 6 Retail Health Yes No follow up on essential businesses.

Recovery Healthcare - report that individuals are not compliant a


Medical/healthcare client tested positive and corporate did not inform client to stay
526 3/28/2020 1200 SAPD 118 S Sabinas St 78207 5 clinic CCDO No No home. Unable to make contact. All gates were locked with chains.
Call received for farmers market behind Salt Grass Restaurant.
Checked location for social distancing concerns. Staff educated
527 3/28/2020 1108 SAPD 11745 IH 10 W 78230 8 Farmers Market DSD Yes No operators and attendants on social distancing.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
1737 S General Report of several people inside Tellez Tamales. Let restaurant
528 3/28/2020 1102 SAPD McMullen 78237 5 Restaurant CCDO Yes No know to practice social distancing.
People eating on the outside patio, Twin Sisters Bakery & Cafe.
529 3/28/2020 1100 SAPD 6322 N New Braunfels 78209 10 Restaurant Health Yes No Establishment was educated and customers left the patio.
Not Practicing Social Distancing and unpacking boxes from China.
Establishment has signs posted reminding to practice social
distancing, hand sanitizer is avaialable, open for only a limited of
530 3/28/2020 1000 SAPD 210 Probandt 78204 5 Retail/Furniture Health Yes No hours.
Sport cars were refueling at seperated pumps and were leaving as
531 3/28/2020 1000 SAPD 6358 Old Pearsall Rd 78242 4 Gas Station Health No No they were done. McDonalds had traffic in the drive-thru lane.
532 3/28/2020 949 SAPD 6455 De Zavala Rd 78249 8 Apartment Complex SAPD No No Call received & canceled for Ainsley at Overloop Apartments.
Call reported for EZ Pawn. Employees preparing to open, business
533 3/28/2020 930 SAPD 2612 S Presa St 78210 5 Banking/Finance SAPD No No is exempt
Gym not open to public. Owner closed business conducts cleaning,
maintenance and exercised by himeself. Understands social
534 3/28/2020 920 SAPD 7140 Oaklawn 78229 7 Gym/Dance Studio Health Yes No distancing.
Call reported for open barbershop, Custom Cuts & Clips. Location
was open, management was made aware of the emergency
535 3/28/2020 823 SAPD 9107 Marbach Rd 78245 6 Barber/Salon SAPD Yes No ordinance - will comply and shut down
People were playing basketball at the park, Heritage Duck Pond.
Officer advised individuals on park closure. Stop work order posted
536 3/28/2020 1427 SAPD 900 S Elison Dr 78245 4 City Park DSD Yes No on the basketball goals.
Cavenders Boots. Store manager displayed exemption letter.
Manager was advised that curbside service only. Need City Official
537 3/28/2020 1403 SAPD 303 NW Loop 410 78216 7 Retail DSD Yes No to reach out to them for clarification.
Food truck LP # KRR 9461/TX driving neighborhood street.
538 3/28/2020 1347 SAPD Linden & Adolph 78221 5 Restaurant DSD Yes No Educated on social distancing.
Garage sale in progress.Resident was cleaning out his garage. No
539 3/28/2020 1319 SAPD 15710 Knollstone 78247 10 Residential DSD Yes No active garage sale.
Kids playing basketball. Made location at 1610 W Wildwood
“Buckeye Park”. Spoke to 8 individuals informed them basketball
540 3/28/2020 1258 SAPD 1610 W Wildwood Dr 78202 1 City Park DSD Yes No courts close at all city parks. Also explained social distancing.
(El Sol restaurant) Allegedly restaurant allowing people to dine in
the restaurant. Checked location and found that only drive
541 3/28/2020 1258 SAPD 1815 Pleasanton Rd 78221 3 Restaurant DSD Yes No through was open. No violation found.
Reportedly there was gatheing of people in the area. Checked
542 3/28/2020 1220 SAPD 515 St James St 78202 2 Laundromat DSD No No location and officers found no mass gathering aroung the place.
Call that restaurant allowing people to dine in the restaurant,
Taqueria Guadalajara. Checked location and found that only drive
543 3/28/2020 1214 SAPD 1616 SW Military Dr 78221 3 Restaurant DSD Yes No through was open. No violation found.
Large amount people at residentail house party reported. Checked
location. Found no abundant amount of vehicles. No violation
544 3/28/2020 1204 SAPD 4510 Hollyridge 78228 7 Residential DSD Yes No found.
Spectrum Call Center. Business not practicing social distancing, but
did not allow staff to inspect work areas. Will follow up with
545 3/28/2020 1148 SAPD 1900 Blue Crest Lane 78247 9 Call Center DSD Yes No management.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Bargiain Barn. Furniture open for business. Checked location and
manager showed letter from the City staff indicating that it is
546 3/28/2020 1143 SAPD 4734 Eisenhauer Rd 78218 2 Retail/Furniture DSD Yes No essential business. No violation found.
Call came in stating workers were not practicing social distancing.
Checked location and found landscapers working behind the
church with gloves, masks, and social distancing. No violation.
547 3/28/2020 1136 SAPD 15549 Toepperwein Rd 78233 10 Religious Facility DSD Yes No Education provided.
Proactive review directed by DSD leadership. Checked location,
Catholic Worker House, for adherance to social distancing. Upon
548 3/28/2020 0925 Other 626 Nolan 78202 2 Social Services DSD No No arrival team found location closed. No violation found.
Proactive review directed by DSD leadership. (First United
Pentecostal Church) Call for prohibited mass gathering in the
church. Made location and team found no church services being
549 3/28/2020 0925 Other 350 Utopia Lane 78223 3 Religious Facility DSD No No conducted at the location. No violation found
Call received that EZ Pawn location open and appears having large
sale inside and out. Education provided on declaration and social
550 3/27/2020 2346 SAPD 1015 Fair Ave 78223 3 Pawn Shop SAPD Yes No distancing.
Bar open and at suite 101 operating, many vehicles in front parking
lot. Arrived at establishment and observed lights inside on. Did not
see anyone inside and door was locked. Parking lot was empty in
551 3/27/2020 2218 SAPD 603 Isom Rd 78216 1 Bar Health No No shopping strip.
Complaint received for Michoacana in operation. Officers made
552 3/27/2020 2157 SAPD 850 Cincinnati Ave 78210 1 Restaurant DSD Yes No location, advised of declaration, cleared the ice cream parlor.
Complaint received for The Friendly Spot open and people
drinking. Officers made location. Educated provided on social
553 3/27/2020 2124 Other 943 S Alamo 78205 1 Bar DSD No No distancing & declaration.
Complaint of bar open and entering through back door at EZ
Wash. Epic Bar, made contact with Manager stated they would be
doing work in the bar. Other people on location playing poker
game while other individuals exited from bathroom. People left
554 3/27/2020 2124 SAPD 1375 Austin Hwy 78209 10 Bar CCDO Yes No when officers were at location.
Complaint received for bar in operation. Officers made location
555 3/27/2020 2110 SAPD 320 Blanco Rd 78212 1 Bar DSD Yes No met with owner he advised carryout only.
Complaint of group of 6 playing volleyball with group growing to
556 3/27/2020 2108 SAPD 1818 Rogers Rd 78251 6 Apartment Complex CCDO No No 25, Villas in Westover Hills. Made location, no persons found.
2nd complaint received of 20 plus people on location. Sushi Zushi,
made contact with manager and explained ordinance and social
distancing. Employees were in close proximity and customers were
waiting inside for orders. Adviced to have customers order inside
then wait outside in vehicles. Manager stated corporate wanted
business as is and that manager wife was in healthcare and close
proximity is not a big issue. Explained fines and consequence of
557 3/27/2020 2030 SAPD 9867 IH 10 W 78230 8 Restaurant CCDO Yes No further violations.
Complaint received for apartments having a poker tournament.
Contact made with apt security and resident to apt #101 advised
558 3/27/2020 2021 SAPD 13114 Engelmann 78249 8 Apartment Complex DSD Yes No of declaration and mass gathering.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received 20 plus people inside, Sushi Zushi - manager does not
care about social distancing. Education provided on declaration &
559 3/27/2020 1955 SAPD 9867 IH 10 W 78230 8 Restaurant SAPD No No social distancing.
Complaint of 20 people playing basketball at Garza Park. Only 3
individual on scene. Made contact and explained ordinance and
560 3/27/2020 1932 SAPD 1450 Mira Vista 78228 7 Park CCDO Yes No social distancing.
Complaint received for business in operation. Officers made
561 3/27/2020 1927 City Council 1402 N Zarzamora 78207 1 Restaurant (Adult) DSD No No location, busniess closed.
Complaint of group playing basketball at park, Eden Duck Pond.
3521 Thousand Oaks Made contact with only family on scene who were headed home.
562 3/27/2020 1923 SAPD Dr 78247 10 Park CCDO Yes No No basketball court at location.
Complaint made of group at community pool. No information
563 3/27/2020 1921 SAPD 410 Navasota Dr 78258 9 Apartment Complex SAPD No No provided.
Complaint of group having bbq. Made contact with individuals, 6
people on scene all practicing social distancing. Explained
564 3/27/2020 1916 SAPD 327 W Sunset Rd 78209 1 Apartment Complex CCDO Yes No ordinance.
Complaint received for Blue Star in operation. Officers made
location and found several people in the patio area drinking.
565 3/27/2020 1914 SAPD 1414 S Alamo 78210 5 Restaurant DSD Yes No Advised of declaration everyone left
Complaint of party at residence. Spoke with homeowner who
566 3/27/2020 1909 SAPD 5935 Campus Park 78242 4 Residential CCDO Yes No stated only 4 people were home.
Call received for 6-7 people gathered for party with no social
distancing at Rio Springs Apartments. Education provided on
567 3/27/2020 1904 SAPD 2800 W Hutchins Place 78224 4 Apartment Complex SAPD Yes No declaration & social distancing.
Complaint received for Parlor in operation. Officers made location,
568 3/27/2020 1901 SAPD 6060 Montgomery 78239 2 Tattoo Parlor DSD No No business closed.
Proactive inspection for CDB Botanicals to determine if in
operation. Officers made location and found sign on front door,
569 3/27/2020 1857 Other 1518 Austin Hwy 78218 2 Smoke/Vape Store DSD No No closed but can make deliveries.
Complaint received for zumba going on at park. Officers made
location advised of declaration and cleared out 50 people at the
570 3/27/2020 1852 SAPD 2101 Basse Rd 78213 1 City Park DSD Yes No park
Complaint received for individuals at park. Officers made location
Rowe & Cypress and found 7 males playing basketball. Advised of declaration.
571 3/27/2020 1851 SAPD Meadow 78247 10 City Park DSD Yes No Individuals left the court.
Complaint received for Salon in operation. Officers made location,
572 3/27/2020 1850 SAPD 1102 Nogalitos 78204 5 Barber/Salon DSD No No business closed.
Complaint received for individuals in pool area. Officers made
Wilderness Oak & location and found 10-15 individuals at the pool. Advised of
573 3/27/2020 1850 SAPD Navasota 78260 9 Residential DSD Yes No declaration, individuals left the pool area.
Complaint received for Woodlawn Lake Park not practicing social
distancing. Officers made location, people at park practicing socail
574 3/27/2020 1836 SAPD 1103 Cincinnati Ave 78201 7 City Park DSD No No distancing
537 N General Complaint received for people hanging outside apt building.
575 3/27/2020 1830 SAPD McMullen 78228 5 Apartment Complex DSD Yes No Officers made location provided flyer to family of 8.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Complaint received for business in operation. Officers made
location to Fralo's pizza. Spoke to owner Frank Hansel advised of
social distancing. Owner made sign to remind customers of social
576 3/27/2020 1827 SAPD 23651 I10 W 78257 8 Restaurant DSD Yes No distancing. Carry out orders being done.
Complaint of birthday party at location. Spoke with homeowner
and explained ordinance. Party must shut down, social gathering
577 3/27/2020 1821 SAPD 7305 Hanzi Dr 78223 3 Residential CCDO Yes No to household only.
Non-dispatch complaint received for Sugars Gentlemen Club in
578 3/27/2020 1805 Other 2731 NW Loop 410 78230 1 Restaurant (Adult) DSD No No operation. Officers made location found business closed.
Complaint received for Tattoo Parlor in operation. Contact made 4
individuals at location. Educated provided on social distancing &
579 3/27/2020 1754 SAPD 738 Isom Rd 78216 1 Tattoo Parlor DSD Yes No declaration.
Complaint received for Cavender Boot City in operation. Officers
580 3/27/2020 1726 SAPD 303 NW Loop 410 78216 1 Retail DSD No No made location. Location is exempted.
Complaint of over 100 vehicles at church. Cornerstone Church,
made contact with director stated vehicles are stored in parking lot
581 3/27/2020 1718 SAPD 18755 Stone Oak Pkwy 78258 9 Religious Facility CCDO No No by Enterprise Rental Cars. Church services are online only.
Complaint of school open and multiple vehicles outside with
unkown number of people inside. George Gervin Academy, made
contact with principal who stated all students are maintaining
Education/Job social distancing and staggering lunches with strict hygiene
582 3/27/2020 1611 SAPD 6944 S Sunbelt Dr 78218 2 Training CCDO Yes No regimen. Will switch to remote education by Wednesday.
Complaint made of group at Manche Park. No information
583 3/27/2020 1606 SAPD 2600 Rigsby Ave 78222 3 City Park CCDO No No provided.

Applegreen & Broad Complaint received for individuals playing in the park area. Officers
584 3/27/2020 1605 SAPD Meadow 78240 7 Community Center DSD Yes No made location educated the citizens and they left the area.
Call received for business open - not following social distancing, SA
Chrysler Dodge Jeep. Education provided on declaration & social
585 3/27/2020 1604 SAPD 11910 IH 35 N 78233 10 Car Dealership SAPD Yes No distancing.
Complaint of laundromat at Skyvue Apartment complex closed.
Made contact with employee and explained laundromats are
586 3/27/2020 1546 SAPD 15800 Chase Hill Blvd 78256 8 Apartment Complex CCDO Yes No exempt and can stay open.
Complaint of bar open and more than 10 people. Kathy's Bar,
made contact with employees explained bars were closed.
Employee stated they were doing take out food only. No
587 3/27/2020 1528 SAPD 203 Moursund Blvd 78221 3 Bar CCDO Yes No customers inside.
Complaint received for building 8000 call center Alorica. Officers
made location and spoke to manager; they are praciticing social
588 3/27/2020 1524 Other 10940 Laureate Dr 78249 8 Call Center DSD Yes No distancing. Educated provided on social distancing & declaration.
589 3/27/2020 1523 SAPD 7014 Northern Lights 78238 7 Residential SAPD No No No information provided.
Complaint of business open not following social distance. Verizon
590 3/27/2020 1515 SAPD 13486 San Pedro Ave 78216 9 Retail CCDO No No store, no contact made, no violations noticed.

Roosevelt & SE Complaint received for street vendors selling items on the side of
591 3/27/2020 1504 SAPD Military 78214 3 Retail/Flea Market DSD No No the road. Officers made location found no vendors at intersection.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Complaint of business open not following social distance. No
592 3/27/2020 1453 SAPD 3713 Colony Dr 78230 8 Big Box Store SAPD No No additional information.
Complaint of business open. Countdown City Cuts, made contact
593 3/27/2020 1447 SAPD 6730 S Flores St 78221 3 Barber/Salon CCDO No No with owner. Business is closed, owner cleaning inside alone.
Complaint received for Wells Fargo Call Center café area. Officers
594 3/27/2020 1438 SAPD 4101 Wiseman Blvd 78253 6 Call Center DSD No No made location observed 2 cafeteria areas, in complaince.
Complaint received for Fiesta Dollar. Officers made location,
595 3/27/2020 1433 SAPD 4945 W Commerce 78237 5 Retail DSD No No business is selling food essentials.
Medical/healthcare Customers are not practicing social distancing. No issues, business
596 3/27/2020 1428 SAPD 11799 West Ave 78216 9 clinic Health No No has tape on floor for social distancing.
Call received for non essential business open, embroidery
Commercial / company. Officers left declaration education flyer. Location asked
597 3/27/2020 1427 SAPD 222 W. Nakoma 78216 9 Manufacturing DSD Yes No to close.
Customers are not practicing social distancing at Plasma Center.
Medical/healthcare No issues, business has tape on the floor and are practicing social
598 3/27/2020 1422 SAPD 8725 Marbach 78227 6 clinic Health No No distancing.
Call received for non essential business open, peddlers selling
easter eggs on the right of way. Officers left declaration education
599 3/27/2020 1405 SAPD 410/ Moursand 78221 3 Retail DSD Yes No flyer. Vendors asked to close.
Complaint of 20 plus people on location. EZ Pawn, made contact
with manager and explained social distancing. Few customers
600 3/27/2020 1359 SAPD 1015 Fair Ave 78223 3 Pawn Shop CCDO Yes No inside.
Caller did not identify restaurant, establishment allowing
customers to eat on the patio. Spoke to managers of restaurants
10003 NW Military with patios and explained that patios are closed as well. Educated
601 3/27/2020 1352 SAPD Hwy 78230 8 Restaurant Health Yes No manager on social distancing & declaration.
Complaint of door to door business. American Insurance Co, no
customers on location. 4 employees maintaining social distance.
602 3/27/2020 1325 SAPD 5835 Callaghan Rd 78228 7 Office Building CCDO Yes No Education provided.
Proactive visit by DSD Manager to location. Location closed.
603 3/27/2020 1315 Other 1518 Austin Hwy 78218 2 Smoke/Vape Store DSD No No Further monitoring scheduled for evening of 3/27/2020.
604 3/27/2020 1312 SAPD 1039 Basse Rd 78212 1 Auto Repair CCDO No No Complaint of business open. Cars Plus, business is closed.
NCNA Call Center second floor #200 Not following Social
605 3/27/2020 1305 SAPD 4400 NW Loop 410 78228 7 Call Center Health Yes No Distancing. Educated manager on social distancing & declaration.
Call received 10 protestors at location, Planned Parenthood
Medical/healthcare Center, in violation of the State order. Education provided on
606 3/27/2020 1303 SAPD 2140 Babcock Rd 78229 8 clinic SAPD Yes No declaration & social distancing.
Call received that Wash Tub car wash location open with 10-15
employees working. Location is exempt. Education provided on
607 3/27/2020 1256 SAPD 4318 Broadway 78209 2 Car Wash SAPD Yes No declaration and social distancing.
Call received for violating social distancing, Conduit Call Center.
Officers left declaration education flyer. Officers spoke with
608 3/27/2020 1252 SAPD 2822 General Hudnell 78226 4 Call Center DSD Yes No Director.
This establishment not practicing social distancing. Educated
609 3/27/2020 1235 SAPD 9100 San Pedro Ave 78216 1 Car Dealership Health Yes No manager on social distancing & declaration.
610 3/27/2020 1234 SAPD 9100 San Pedro Ave 78216 1 Car Dealership SAPD Yes No Northside Honda dealership offering food. Education provided.
611 3/27/2020 1225 SAPD 2803 Goliad Rd 78223 3 Retail Health No No Calls received that Planet K open. Business was closed.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for violating social distancing, Northside Ford
Dealership. Second compalaint received 3/27/2020. Officers left
612 3/27/2020 1215 SAPD 12300 US Hwy 281 N 78216 9 Car Dealership DSD Yes No declaration education flyer. Officers spoke with manager.
Call received for non essential business open, Armstrong McCall
beauty supply store. Officers left declaration education flyer.
613 3/27/2020 1206 SAPD 15501 Nacoghdoches 78247 10 Retail/Beauty Supply DSD Yes No Location asked to close.
Call received for violating social distancing, BJ Tidwell Cabinetry.
Officers left declaration education flyer. Officers spoke with
614 3/27/2020 1156 SAPD 4600 US 90 W 78237 5 Call Center DSD Yes No manager.
Call received for social distancing violation at Catholic Workers
House. SAPD visited location & educated on declaration. Proactive
615 3/27/2020 1156 SAPD 626 Nolan 78202 2 Social Services SAPD Yes No inspection set for 3/28/2020 at 1000.
Call received for non essential business open, call center. Officers
616 3/27/2020 1150 SAPD 1 Noah Park 78249 8 Call Center DSD Yes No left declaration education flyer. Location exempt.
Restaurant open with guest in the dining room. 2 people inside
dining area; one leaving with to-go order, the other sitting at one
of the tables. Establishment does have a sign up on the door for to-
go orders only. Educated manager on social distancing. Closed
617 3/27/2020 1145 SAPD 5906 S Flores 78214 3 Restaurant Health Yes No 1245
5000 Fredericksburg Complaint of no social distancing. Alorica, made contact with
618 3/27/2020 1136 SAPD Rd 78249 8 Call Center CCDO Yes No manager. Adequate space, employees practicing social distancing.
619 3/27/2020 1134 SAPD 6107 Callaghan Rd 78228 7 Banking/Finance SAPD Yes No Complaint for SA Title. Education provided.
Call received for non essential business open, Desk Galore
Furniture Store. Officers left declaration education flyer. Shut
620 3/27/2020 1130 SAPD 2102 Probandt 78214 3 Retail/Furniture DSD Yes No down
Call received for violating social distancing, Pacesetter Personnel
Services. Officers left declaration education flyer. Officer made
621 3/27/2020 1123 SAPD 10315 Perrin Beitel 78217 10 Professional Services DSD Yes No contact with manager.

Commercial / Employee at UPS Distribution Center is working with no protection


622 3/27/2020 1115 SAPD 6400 Seven States 78244 2 Manufacturing Health Yes No gear and no soap and sanitizer. Education provided. No issues.
Open and providing curbside service - Not exempt, required to
close. Spoke to manager that they were currently listed as a non-
exempt business, her they must close and not perform any
curbside service I provided manager the hot line # and the EOM
623 3/27/2020 1110 SAPD 18154 Blanco Rd 78232 9 Smoke/Vape Store Health Yes No website for further clarification if needed.
Call received for violating social distancing at Cavender Boots.
Officers left declaration education flyer. Educated manager social
distance and asked to relay to operators at 303 NW Loop 410 and
624 3/27/2020 1104 SAPD 10673 Culebra Rd 78251 6 Retail DSD Yes No 5075 NW Loop 410
Call received for violating social distancing at Cavender Boots.
Officers left declaration education flyer at another location &
asked to relay to operators at 303 NW Loop 410 and 5075 NW
625 3/27/2020 1101 SAPD 303 NW Loop 410 78216 1 Retail DSD Yes No Loop 410
Made contact with manager. Explained social distancing. Business
626 3/27/2020 1101 SAPD 8935 Wurzbach Rd 78240 8 Car Wash SAPD Yes No is exempt.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for violating social distancing at Cavender Boots.
Officers left declaration education flyer at another location &
asked to relay to operators at 303 NW Loop 410 and 5075 NW
627 3/27/2020 1100 SAPD 5075 NW Loop 410 78229 7 Retail DSD Yes No Loop 410
Call received for non essential business open, Gloria's Hideout Bar.
628 3/27/2020 1057 SAPD 5330 S. Zarzamora 78211 5 Bar DSD Yes No Officers left declaration education flyer. Shut down
Call received for social distancing violation at Catholic Workers
House. Officer spoke with manager. Officers left declaration
629 3/27/2020 1035 SAPD 626 Nolan 78202 2 Social Services DSD Yes No education flyer. Proactive inspection set for 3/28/2020 at 1000.
Complaint of social distancing at CareNet Healthcare call center.
630 3/27/2020 1030 SAPD 3120 Sidney Brooks 78235 3 Call Center SAPD No No No additional information.
Complaint of 40-90 people. ServiceLive, made contact with
manager. 28 people at location with adequate space and
631 3/27/2020 1028 SAPD 7353 NW Loop 410 78245 6 Service/Repair CCDO Yes No maintaining social distancing.
Call received for non essential business open, zumba class.
632 3/27/2020 1026 SAPD 2216 Nogalitos 78225 5 Gym/Dance Studio DSD Yes No Officers left declaration education flyer. Shut down
Complaint of no social distancing. Northside Chevrolet. No
violations witnessed. Adequate space maintaining social
633 3/27/2020 1021 SAPD 9400 San Pedro Ave 78216 1 Car Dealership CCDO Yes No distancing.
Northside Honda dealership offering food and no soap in the
restroom. This establishment gives away non-potentially
hazardous foods (popcorn, drinks, cookies, muffins). No food
permit needed at this time. There was soap available at all hand
634 3/27/2020 1020 SAPD 9100 San Pedro Ave 78216 1 Car Dealership Health Yes No washing sinks. Education provided.
Call received for violating social distancing, Mercedes-Benz
dealership. Officers left declaration education flyer. Spoke with
635 3/27/2020 1019 SAPD 9600 San Pedro 78216 1 Car Dealership DSD Yes No manager.
Complaint of business open. Sally Beauty Supply, conducting curb
636 3/27/2020 1018 SAPD 13909 Nacogdoches 78217 10 Barber/Salon CCDO No No side only.
Call received for violating social distancing at Northside Ford.
Officers spoke with manager. Officers left declaration education
637 3/27/2020 1016 SAPD 12300 US Hwy 281 N 78216 9 Car Dealership DSD Yes No flyer.
Complaint of more than 10 people. Dixie Flag, made contact with
638 3/27/2020 1007 SAPD 1930 IH 35 N 78208 2 Retail CCDO Yes No manager. Social distancing in effect.
QTC Medical in Chisholm Building - Business Open, more than 15
employees and not practicing social distancing. Employees
showing symptoms. Office manager was educated about social
639 3/27/2020 0930 SAPD 4400 NW Loop 410 78228 7 Office Building Health Yes No distancing and was given flyer.
Complaint of no social distancing. Milberger's Landscaping. No
640 3/27/2020 0912 SAPD 3920 N Loop 1604 E 78247 10 Landscape/Nursery CCDO No No violations found.
Call received for violation of businesses required to be closed,
Adult Megaplex store. Officers made contact with manager.
641 3/27/2020 0912 SAPD 11827 US Hwy 281 78216 9 Retail DSD Yes No Officers left declaration education flyer. Location was closed.
Commercial / Call received for violation of social distancing at Toyota Plant.
642 3/27/2020 0910 SAPD 1 Lonestar Pass 78264 3 Manufacturing DSD Yes No Education provided on social distancing & declaration.

Prepared by DSD, CCDO, Health & SAPD Page 35 of 62 4/1/2020 8:40 AM


Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received that location open, Mega Vape, and is providing curb-
side orders. Education provided on declaration and social
643 3/27/2020 0845 SAPD 2603 SE Military Dr 78223 3 Smoke/Vape Store SAPD Yes No distancing.
644 3/27/2020 0845 SAPD 8015 Bandera Rd 78250 7 N/A SAPD No No Call received that location open.
Call received that Wash Tub car wash location open & not
following social distancing. Location is exempt. Education provided
645 3/27/2020 0840 SAPD 4318 Broadway 78209 2 Car Wash SAPD Yes No on declaration and social distancing.
Call received that location open, Decon Recruiting. Location
646 3/27/2020 0840 SAPD 719 Carnoustie Dr 78258 9 Professional Services SAPD No No exempt.
Call received that Wash Tub car wash location open (Marbach Rd /
Horal Dr) & not following social distancing. Location is exempt.
647 3/27/2020 0814 SAPD 8235 Marbach 78227 6 Car Wash SAPD Yes No Education provided on declaration and social distancing.
Call received that New York traveler at work not self quarantined.
Location is Chase Bank call center. Education provided on
648 3/27/2020 0811 SAPD 20855 Stone Oak Pkwy 78258 9 Call Center SAPD Yes No declaration & social distancing.
Complaint received that location is still open, Los Mageyes
649 3/27/2020 0803 SAPD 4410 Blanco Rd 78212 1 Restaurant SAPD No No restaurant. No persons were inside upon investigation.
Complaint received that location is still open, Sears, and that 25-30
people in the store. Education provided on declaration & social
650 3/27/2020 0743 SAPD 1560 Cable Ranch Rd 78245 6 Big Box Store SAPD Yes No distancing.
651 3/26/2020 2245 SAPD 6160 Eckhert Rd 78240 7 Apartment Complex Health No No Party in an apartment. No activity in private residence.
3 people in dining area of Chick-fil-a with no gloves - handling food -
contact answered no to COVID questions. Education provided on
652 3/26/2020 2202 SAPD 18203 IH 10 W 78257 8 Restaurant SAPD Yes No declaration
Complaint received for individuals at park. Officers made location,
653 3/26/2020 2149 SAPD 1012 Leal St 78207 1 City Park DSD No No no activity
Complaint for party going on. Officers made location, gated
654 3/26/2020 2149 SAPD 13314 Heights Park 78230 8 Residential DSD No No community.
Complaint received for kids playing basketball at Buckeye Park.
2nd call. Officers made location and cleared out basketball court
655 3/26/2020 2137 SAPD 1610 W Wildwood 78201 1 City Park DSD Yes No area.
Complaint received for party in the rear yard. Officers made
656 3/26/2020 2123 SAPD 125 Meredith 78228 7 Residential DSD Yes No location family of 7, advised of declaration.
Arrived at location and found 25 plus vehicles having tailgate
657 3/26/2020 2120 SAPD 2015 SW Loop 410 78227 4 Restaurant CCDO Yes No party. Advised about ordinance and requested SAPD to scene.
Complaint received for party at the apts. Officers made location,
658 3/26/2020 2117 SAPD 13030 Park Crossing 78217 10 Apartment Complex DSD No No no activity found.
659 3/26/2020 2115 SAPD 125 Meredith Dr 78228 7 Residential SAPD Yes No Education provided on declaration.
660 3/26/2020 2113 SAPD 2015 Sw Loop 410 78227 4 Restaurant SAPD Yes No Incedible Pizza. Education provided on declaration.
Made contact with 20 individuals at Mary Magdalen Catholic
661 3/26/2020 2026 SAPD 1710 Clower 78201 1 Religious Facility CCDO Yes No Church. Dispersed after informing of ordinance.
Call reporting business is open, Lotus Spa and more than 10 cars
parked outside. Door is locked. 2 vehicles in parking lot, several 18-
662 3/26/2020 2015 SAPD 6002 Rittiman Plaza 78218 2 Massage/Spa Health No No wheelers parking in street.
663 3/26/2020 1938 SAPD 4400 NW Loop 410 78229 7 Professional Services SAPD Yes No QTC MEDICAL GROUP. Education provided on declaration.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Complaint received for United Methodist Church having a zumba
class. Officers made location found zumba class going on, advised
664 3/26/2020 1933 SAPD 211 North Park Blvd 78204 5 Religious Facility DSD Yes No of declaration and to cease class.
Complaint received for individuals playing basketball. Officers
665 3/26/2020 1928 SAPD 5511 Diamond Back Trl 78222 2 Residential DSD Yes No made contact educated male individuals and provided flyer.
Advised citizens playing basketball park was closed and basketball
666 3/26/2020 1928 SAPD 16200 Rough Oak St 78227 10 City Park CCDO Yes No not allowing for social distancing.
667 3/26/2020 1912 SAPD 1013 Iowa St 78203 2 Social Services SAPD Yes No YMCA DAVIS-SCOTT. Education provided on declaration.
Location more than 10 people inside, Shell gas station - business
668 3/26/2020 1907 SAPD 3533 SE Military Dr 78223 3 Gas Station SAPD Yes No exempt. Education provided on declaration.
Complaint received for male individuals playing basketball 2nd call
aka 839 Dugas & Ellison, Heritage Duck Pond Park. Officers made
location found about 20 individuals playing basketball, advised of
669 3/26/2020 1854 SAPD 900 S Ellison 78245 4 City Park DSD Yes No declaration. Location cleared
Complaint received for King Park, individuals playing basketball.
670 3/26/2020 1842 SAPD 3503 MLK Dr 78220 2 City Park DSD Yes No Officers made location and cleared the basketball court area.
Complaint received for Ray's Drive Inn. Officers made location
671 3/26/2020 1840 SAPD 822 SW 19th St 78207 5 Restaurant DSD No No found citizens waiting in their vehicles.
672 3/26/2020 1836 SAPD 303 NW Loop 410 78216 1 Retail CCDO Yes No Made location, Cavenders Boot City. Business closed.
Male and femaie in courtyard too close to each other - answered
no to COVID questions - officer advised to wear ppe. Education
673 3/26/2020 1831 SAPD 102 Vassar 78212 1 Residential SAPD Yes No provided on declaration.
Made contact with people playing at Stablewood Farm Park.
Informed of park closures and basketball does not maintain social
674 3/26/2020 1829 SAPD 3903 Crooked Trail 78227 4 City Park CCDO Yes No distancing.
2nd Complaint made while officers in route to Stablewood Farm
Park. Made contact with people playing. Informed of park closures
675 3/26/2020 1829 SAPD 3903 Crooked Trail 78227 4 City Park CCDO Yes No and basketball does not maintain social distancing.
Complaint received for male individuals playing basketball at
Heritage Duck Pond Park, aka 839 Dugas & Ellison. Officers made
location found about 20 individuals playing basketball. Location
676 3/26/2020 1823 SAPD 900 S Ellison 78245 4 City Park DSD Yes No cleared
Complaint received for park with more then 10 people playing
6100 Enrique Barrera basketball. Officers made location provided flyers. Individuals left
677 3/26/2020 1822 SAPD Pky 78227 6 City Park DSD Yes No the court area

Complaint received for a Mission Funeral Home. Contact made


678 3/26/2020 1820 SAPD 1700 SE Military Dr 78214 3 Funeral Home DSD No No with front office, informed of social distancing. Business exempted
Proactive visit by DSD Managers to location, CBD Botanicals of
Texas. Non-exempt business was open, with the “Open” sign
illuminated & an employee standing behind the counter. Further
educated owner who was on site of need to comply with
declaration. Stop Work Order placard issued to owner directing
business to close. Business appeared to close. ***Pending
679 3/26/2020 1756 Other 1518 Austin Hwy 78218 2 Smoke/Vape Store DSD Yes TBD direction on further action***
Caller believes location open despite order. No further info on
680 3/26/2020 1749 SAPD 11827 US HWY 281 N 78216 9 N/A SAPD No No specific location

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call made for open for business, mattress retail store. Business is
681 3/26/2020 1655 SAPD 1049 SE Military 78214 3 Retail Health No No closed. Door signage states they are closed "but still receiving"...
Made contact with owner of bar, Dakota Eastside Ice House . Bar
682 3/26/2020 1653 SAPD 433 S Hackberry 78203 2 Bar CCDO Yes No and interior are closed. Take out food only. No violations.
Compliant received for Southside Bar in operation. Officers made
683 3/26/2020 1649 SAPD 7507 New Lardeo Hwy 78211 4 Bar DSD No No location, business was closed.
Complaint received for Rising Phoenix Vapery (Ste 101) in
684 3/26/2020 1647 SAPD 8015 Bandera Rd 78250 7 Smoke/Vape Store DSD No No operation. Made location, business was closed.
Caller stated too many people dining in 100 and 300 building at
Wells Fargo too close to each other - location exempt. Education
685 3/26/2020 1639 SAPD 4101 Wiseman Blvd 78251 6 Professional Services SAPD Yes No provided on declaration.
Compliant received for gym in operation. Contact made and
observe 4 people working out outside. Advisded emplyee to
686 3/26/2020 1638 SAPD 226 W Rector 78216 1 Gym/Dance Studio DSD Yes No declaration. He advised he will confirm with his lawyer.
Made contact with management. Stated few people in last 45
minutes. PD had been on scene due to unattended children in
687 3/26/2020 1635 SAPD 6353 W Commerce St 78237 5 Social Services CCDO Yes No parking lot.
Complaint received for Altex Electronics in operation.Officer made
688 3/26/2020 1630 SAPD 7502 N Loop 1604 W 78249 8 Retail DSD Yes No location spoke to manager, closed bussiness.
People playing basketball at Highland Park. Mainly youth playing
on the basketball court. Educated on 5th Declaration of running,
689 3/26/2020 1621 SAPD 901 Rigsby 78210 3 City Park Health Yes No walking or jogging immdiate family members.
Call received for Smoke & Vape Suite 115. Officer recorded 7615
690 3/26/2020 1612 SAPD 7616 Culebra Rd 78251 6 Smoke/Vape Store CCDO No No Culebra, where no vape shop at given address.
Open. Owner was present and working on computer. Stated he
was not open. Educated on he isn't a business that is expempt and
should be closed. Recommend to post signage so parked car
691 3/26/2020 1600 SAPD 1334 S. Alamo 78204 5 Gym/Dance Studio Health Yes No wouldn't be mistaken for open for buisness.
Complaint received for Goodwill call center in operation. Contact
made with company Vice President, advised for City's Declaration.
692 3/26/2020 1549 SAPD 3370 Nacogdoches Rd 78217 10 Retail DSD Yes No Practicing social distancing
Complaint received fro Robot Monster in operation. Contact made
and owner advised he is waiting for a Home Depot delivery.
693 3/26/2020 1541 SAPD 517 E Woodlawn 78212 7 Retail DSD Yes No Business closed
Made location, Panda Express. Only one person inside ordering
694 3/26/2020 1535 SAPD 21025 U.S. Hwy 281 S 78258 9 Restaurant CCDO Yes No food.
Made contact with employee who stated they were selling toilet
695 3/26/2020 1524 SAPD 5841 Babcock Rd 78240 8 Smoke/Vape Store CCDO Yes No paper and water. Advised they were non essential business.
Complaint received for Armstrong McCall in operation. Contact
15150 Nacogdoches made with staff and spoke to owner via phone. Agreed to closed
696 3/26/2020 1522 SAPD Rd 78247 10 Retail DSD Yes No business. ***Multiple visits made to this location in past days***
3655 Fredericksburg Medical/healthcare Complaint received for CSL Plasma center in operation. Officer
697 3/26/2020 1517 SAPD Rd 78201 1 clinic DSD No No made location. Location exempted.
Made contact with business owner of antique shop. Advised non
698 3/26/2020 1513 SAPD 521 W Hildebrand Ave 78212 1 Retail CCDO Yes No essential. Will comply and close down.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Complaint received for John Hart Design luggage shop in
Commercial / operation. Contact made with owner advised of declaration.
699 3/26/2020 1501 SAPD 220 Burleson 78202 2 Manufacturing DSD Yes No Business was closing at 3:30pm.
Call received for Vape Shop in operation. Contact made with
700 3/26/2020 1453 SAPD 15128 Bulverde Rd 78247 10 Retail DSD Yes No manager, advised of declaration. Business was closed
Made contact with manager of video store and explained
701 3/26/2020 1446 SAPD 9405 IH 35 N 78233 2 Retail CCDO Yes No ordinance. Manager stated would shut down.
Made contact with home owner. Adviced home nail salon was not
essential and should be shut down immediately. Owner stated she
702 3/26/2020 1440 SAPD 1503 Moortown Dr 78238 6 Residential CCDO Yes No would comply.
Made location. No violations found. Customers waiting in vehicles
703 3/26/2020 1427 SAPD 3440 N St Mary's St 78215 1 Restaurant CCDO Yes No for orders.
Spectrum Call Center - not physically distancing - exempt location.
704 3/26/2020 1421 SAPD 12238 Silicon Dr 78249 8 Call Center SAPD Yes No Education provided on declaration.
Open and allowing people inside store. Explained to the Managers
705 3/26/2020 1419 SAPD 17700 US 281 N 78232 9 Retail Health Yes No of Michaels that they can only do curbside service.
Open and operating. Employee at Smoker'z Paradise that
establishment is non-essential and shoudl be closed. Employee
706 3/26/2020 1419 SAPD 2808 Thousand Oaks 78232 9 Smoke/Vape Store Health Yes No was going to close and let his owner know.
Live streaming and lots of kids dancing. Spoke with owners of
Christy Dance Academy and stated that the kids are their own
707 3/26/2020 1415 SAPD 11851 Bandera 78023 7 Gym/Dance Studio Health Yes No children and are streaming to other students.
Closed laundry area at apartments. Skyvue apartments did have
area closed, inspector talked to manager thru door, wouldn't let in
and explained that laundry is essential for residents. Manager
stated he would call owner in Dallas to see if they could open the
708 3/26/2020 1410 SAPD 15800 Chase Hill 78256 8 Apartment Complex Health Yes No laundry area.
Not following social distancing. Pet shots is a facility to get pet
vaccinations .They are using cones to social distance in line for
709 3/26/2020 1409 SAPD 210 Tuleta 78212 2 Pet/Animal Clinic Health Yes No customers.

Not following social distancing and no attendant. No attendant on


site for inspector to discuss social distancing. Did contact owner by
phone. Owner explained that they have attendant in morning and
afternoon, inspector stated that having a attendant at all time
710 3/26/2020 1354 SAPD 5220 Blanco 78216 1 Laundromat Health Yes No during declaration to keep social distancing between customers.

Not following social distancing and no attendant. No attendant on


site for inspector to discuss social distancing. Did contact owner by
phone. Owner explained that they have attendant in morning and
afternoon, inspector stated that having a attendant at all time
711 3/26/2020 1350 SAPD 835 Fresno 78212 1 Laundromat Health Yes No during declaration to keep social distancing between customers.
Call received for violating non essential business, AH Massage.
712 3/26/2020 1346 SAPD 6565 Babcock Rd 78249 8 Massage/Spa DSD Yes No Officers left declaration education flyer.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for violating social distancing, Rocky's
Coffee/Pastries. Officers left declaration education flyer -
informed management on C of O for coffee shop. Customers
713 3/26/2020 1332 SAPD 9630 Huebner Rd 78240 8 Restaurant DSD Yes No were only doing curbside- no customers inside.
714 3/26/2020 1330 SAPD 5123 N Loop 1604 W 78249 8 Restaurant DSD Yes No Closed- no contact.

Commercial / Location is open and employees not 6 ft apart. True Blue Granite
715 3/26/2020 1330 SAPD 3626 Binz Engleman 78219 2 Manufacturing Health Yes No was open and educated mgmt with social distancing requirements.
Made contact with employees of Thrift Store. Adviced to practice
716 3/26/2020 1329 SAPD 3370 Nacogdoches Rd 78217 10 Retail CCDO Yes No social distancing.
Facility is open and operating. Natural Heights was open with pet
717 3/26/2020 1327 SAPD 1880 Nacogdoches 78209 10 Pet Store Health Yes No sales and CBD sales.
Medical/healthcare Made contact with clinic personnel. Adviced to practice social
718 3/26/2020 1322 SAPD 5800 Northwest Pkwy 78249 8 clinic CCDO Yes No distancing.
Facility is open.Custom Ink had signage that establishment was
719 3/26/2020 1321 SAPD 6646 San Pedro 78216 1 Tattoo Parlor Health Yes No closed and when arrived on scene no one was in establishment.
Person is getting nails done and facility should be closed. Fingers
and Toes was open and was told that they should be closed to
emergency declaration. Customer left before nails were
720 3/26/2020 1320 SAPD 13442 US 281 N 78216 9 Barber/Salon Health Yes No completed.
Open and operating and non-essential. Plant K was told they are
721 3/26/2020 1300 SAPD 1015 E Mulberry 78209 2 Retail Health Yes No non-essential and need to close due to emergency declaration.
3826 Fredericksburg
722 3/26/2020 1300 SAPD Rd 78201 1 Car Wash SAPD No No Caller concerned business still open - car wash. No inspection
Planet K - SAPD made scene - ordered to close - employee left
723 3/26/2020 1251 SAPD 5619 Evers Rd 78238 7 Retail SAPD Yes No without incident
Call made for retail operating, ND Store Fixtures. Made contact
724 3/26/2020 1242 SAPD 8711 Broadway St 78217 10 Retail CCDO Yes No with manager and explained ordinance. Non essential business.
Call received for violating social distance, Lancer Corp. beverage
Commercial / distributor. Manager stated -most empolyees are working from
725 3/26/2020 1240 SAPD 6655 Lancer 78219 2 Manufacturing DSD Yes No home. Officers left declaration education flyer.
Made contact with employees. Document shredding business.
726 3/26/2020 1239 SAPD 12829 Wetmore Rd 78247 10 Professional Services CCDO Yes No Advised on social distancing.
Caller states location, Home Depot packed with people - no
protective measures - Complainant answerd no to COVID
727 3/26/2020 1235 SAPD 527 Fair Ave 78223 3 Big Box Store SAPD Yes No questions. Education provided on declaration.
728 3/26/2020 1222 SAPD 11655 Bandera 78254 7 Retail Health Yes No Open and operating.
729 3/26/2020 1222 SAPD 6140 Montgomery Dr 78239 2 N/A SAPD No No No further information provided.
Open and operating. Southwest Cosmetology Acadmey had 3
Education/Job people that were doing distance learning for other attendees that
730 3/26/2020 1220 SAPD 238 SW Military 78221 3 Training Health Yes No are at home.
731 3/26/2020 1220 SAPD 8638 Huebner Rd 78240 7 Apartment Complex CCDO No No No violations found.
call received for violation social distance, Officers left declaration
732 3/26/2020 1218 SAPD 8446 Vidor 78216 1 Professional Services DSD Yes No education flyer.
Made contact with manager, Dollar General. Allowing 10
733 3/26/2020 1214 SAPD 2347 Commercial Ave 78221 3 Retail CCDO Yes No customers at a time. No lines outside.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Commercial / Business still open employees working too closely together.
734 3/26/2020 1214 SAPD 4334 Milling 78219 2 Manufacturing SAPD Yes No Education provided on declaration.
Open and not following social distancing. Fallas Parades has signs
up for no more than 10 people and no children and do have line
735 3/26/2020 1212 SAPD 6161 NW Loop 1604 78238 4 Retail Health Yes No markers to keep customers 6 ft apart. Does have food sales
Call received for non essential business open, Mega Plex. Officers
observed 2 employees and informed them they are non essential
736 3/26/2020 1205 SAPD 9405 IH 35 N 78233 2 Movie Theater DSD Yes No business at this time. Officers left declaration education flyer.
6065 Northwest Loop Michael's. Made contact with manager and explained ordinance
737 3/26/2020 1159 SAPD 410 78238 7 Retail CCDO Yes No and business must be closed.
Call received for violating social distancing at Cavender Boots.
738 3/26/2020 1155 SAPD 10673 Culebra Rd 78251 6 Retail DSD Yes No Officers left declaration education flyer.
Second hand info, state that Millers Pond Park park full of kids and
739 3/26/2020 1152 SAPD 6175 Pearsall Rd 78242 4 City Park SAPD No No families - park officer responded no people seen.
Made contact with manager. Explained ordinance and informed
business to close. Manager was compliant and stated would shut
740 3/26/2020 1144 SAPD 5347 W Loop 1604 N 78253 6 Retail CCDO Yes No down.
Made contact with manager. Explained ordinance and that
741 3/26/2020 1138 SAPD 5619 Evers Rd 78238 7 Smoke/Vape Store CCDO Yes No business was non essential.

742 3/26/2020 1127 SAPD 5347 W Loop 1604 N 78253 6 Retail SAPD Yes No Alamo Ranch Shopping Center. Education provided on declaration.
Open and operating. Mattress Firm was open and operating when
arrived on scene. Showed letter that they are an essential
business. Did educate on social distancing and requirements to if
customers lay down on mattresses. Possibly using barriers and
743 3/26/2020 1125 SAPD 2549 SW Military 78224 4 Retail Health Yes No disinfecting between customers.
14910 Nacogdoches Made contact with manager. Explained ordinance and informed
744 3/26/2020 1125 SAPD Rd 78247 10 Smoke/Vape Store CCDO Yes No business to close.
Made contact with manager of Thrift Store. Explained ordinance
745 3/26/2020 1052 SAPD 2017 Goliad Rd 78223 3 Retail CCDO Yes No and informed business to close.
Complaint received for Rising Phoenix Vapery (Ste 101) in
operation. Spoke with owner & explained ordinance. Owner
746 3/26/2020 1014 SAPD 8015 Bandera Rd 78250 7 Smoke/Vape Store CCDO Yes No adviced he will close store.
747 3/26/2020 1009 SAPD 701 Nolan St 78202 2 City Park CCDO Yes No Made location. SAPD and Park Police on scene.
Open and numerous people inside. This pharmacy is a private
pharmacy and not open to the public. They are practicing social
distancing and took extra measures since an employee had tested
748 3/26/2020 1003 SAPD 4411 Medical 78229 8 Pharmacy Health Yes No positive for the corona virus. In compliance
Commercial / Made contact with employee. Advised to maintain social
749 3/26/2020 0953 SAPD 4334 Milling 78219 2 Manufacturing CCDO Yes No distancing.
Large group of homeless at San Antonio Catholic Workers House -
750 3/26/2020 0931 SAPD 626 Nolan St 78202 2 Social Services SAPD Yes No volunteers feeding people. Education provided on declaration.
Large group of employees. Ibex Global is a call center and is
practicing social distancing and wouldn't let inspector inside the
751 3/26/2020 0930 SAPD 12449 Silicon 78249 8 Call Center Health Yes No facility due to guidelines.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Made contact with charity, Catholic Worker House. Large group of
homeless gathered to close. Advised to monitor for social
752 3/26/2020 0924 SAPD 626 Nolan St 78202 2 Social Services CCDO Yes No distancing.
Large group of homeless at San Antonio Catholic Workers House -
753 3/26/2020 0917 SAPD 626 Nolan St 78202 2 Social Services SAPD Yes No volunteers feeding people. Education provided on declaration.
Fire - EMS en route - possible COVID related illness - EMS canceled
754 3/26/2020 0909 SAPD 106 Holy Cross 78228 5 Residential SAPD No No response
3655 Fredericksburg Medical/healthcare Caller states business still open no social distancing, CSL Plasma.
755 3/26/2020 0814 SAPD Rd 78201 7 clinic SAPD Yes No Education provided on declaration.
People inside McDonalds ordering food - not allowed - no social
distancing - not verified address for McDonalds. Education
756 3/26/2020 0814 SAPD 5346 Se Loop 410 78222 2 Restaurant SAPD Yes No provided on declaration.
Caller concerned business still open - car wash. Exempt business.
757 3/26/2020 0810 SAPD 2214 Nogalitos St 78225 5 Car Wash SAPD No No No inspection.
758 3/26/2020 0805 SAPD 2216 Nogalitos St 78225 5 Car Wash SAPD No No No further information provided.
Altex Electronics. Tech company management argued essential to
assist workers ordered to work from home. Education provided on
759 3/26/2020 0747 SAPD 7502 N Loop 1604 W 78250 6 Retail/Electronics SAPD Yes No declaration.
Altex Electronics. Caller states business still open despite
declaration - 20 people at location. Education provided on
760 3/26/2020 0746 SAPD 11342 IH 35 N 78233 10 Retail/Electronics SAPD Yes No declaration.
Caller states not exempt business, Lucifer Lighting - HR person
Commercial / stated extreem measures for safety implemented - verified
761 3/26/2020 0643 SAPD 3750 IH 35 N 78219 2 Manufacturing SAPD No No support of construction industry - allowed to be open.
Caller stated son had 6 friends in garage - refused to leave -
762 3/26/2020 0317 SAPD 138 Bristol Ave 78214 3 Residential SAPD Yes No narcotics arrest result. Education provided on declaration.
Caller states 10 people gathered at location near railroad tracks by
763 3/26/2020 0106 SAPD 1 Haven For Hope Way 78207 5 Social Services SAPD Yes No Haven for Hope. Education provided on declaration.
Business for staffing services reported open. Not open, building
764 3/25/2020 2240 SAPD 5717 Northwest Pkwy 78249 8 Professional Services Health No No closed
Compliant received about business in operation. Officers found
765 3/25/2020 2230 SAPD 13909 Nacogdoches 78217 10 Retail DSD No No business closed
Complaint received for people at the park. Officer made location,
766 3/25/2020 2230 SAPD 528 Rasa 78227 4 City Park DSD No No no one at the park.
Compliant received for individuals drinking outside in the cul-de-
767 3/25/2020 2230 SAPD 9500 Cliffbank 78250 6 Residential DSD No No sac. Officer made location no activity found.
Spur Cocktail Bar - Out of City limit advised SAPD dispatch
768 3/25/2020 2230 SAPD 10620 US Hwy 181 S 78223 OCL Bar DSD No No supervisor.
Complaint received for the Planet K in operation. Officers made
769 3/25/2020 2210 SAPD 11202 West Ave 78201 1 Retail DSD Yes No contact and spoke to staff who closed the business
Complaint received for Blue Star restaurant in operation.
770 3/25/2020 2107 SAPD 1414 S Alamo 78210 5 Restaurant DSD Yes No Education provided.
Dewhurst Rd / Pilgrim Ice cream truck in area - kids going up to truck. Education provided
771 3/25/2020 2106 SAPD Dr 78213 1 Residential SAPD Yes No on social distancing & declaration.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
2nd call received before Officers could make location. More than
10 individuals observed in church. Parking lot full. Spoke with
members of the congregations about the 5th Declaration, and
churches are not exempt. Reminded them that they may video
772 3/25/2020 2052 SAPD 350 Utopia Lane 78233 3 Religious Facility Health No No conference sermon.
Received complaint people outside location. Officers made
773 3/25/2020 2045 SAPD 11023 Baywood Dr 78213 9 Residential DSD No No location, found no one outside.
774 3/25/2020 2034 SAPD Cliff Bank / Cliff Way 78250 6 Residential SAPD No No People gathered in neighborhood cul de sac.
Complaint received for a house party going on. Officers made
775 3/25/2020 2030 SAPD 15403 Steves Run 78232 10 Residential DSD No No location, gated community could not enter.
More than 10 individuals observed in church. Parking lot full.
Spoke with members of the congregations about the 5th
Declaration, and churches are not exempt. Reminded them that
776 3/25/2020 2020 SAPD 350 Utopia Lane 78233 3 Religious Facility Health Yes No they may video conference sermon.
Residential party reported in parking lot. No party in parking lot
777 3/25/2020 2020 SAPD 11023 Baywood drive 78213 9 Residential Health No No found upon inspection.
Location open - manual car wash 4 cars there now, Spot Free Car
778 3/25/2020 1956 SAPD 10030 W Loop 1604 N 78254 7 Car Wash SAPD No No Wash. Location is exempt. No inspection necessary.
Complaint received for Smoke & More in operation. Contact made
with the manager, advised of declaration and owner closed
779 3/25/2020 1934 SAPD 8450 Fredricksburg Rd 78229 8 Retail DSD Yes No business
Compliant received for a Smoke shop in operation. Officers made
780 3/25/2020 1928 SAPD 120 Guadalupe St 78294 1 Retail DSD No No location, business closed.
Vape shop open. Educated employee that business is not exempt
from the 5th Declaration and should be closed. Owner stated that
they have a wholesale component and deliver to convenient stores
781 3/25/2020 1927 SAPD 1429 W. Hildebrand 78201 1 Smoke/Vape Store Health Yes No but agreed to closed retail side. Closed at 2001
People playing basketball at park location, Rainbow Hills Park.
782 3/25/2020 1909 SAPD 528 Rasa Dr 78227 4 City Park SAPD Yes No Education provided on social distancing & declaration.
Complaint received for Tequlia Spur bar in operation. 2nd calll
received befor officers made location. Officers met with owner
1134 W Hildebrand and he advised they were making some repairs to the interior.
783 3/25/2020 1852 SAPD Ave 78201 1 Retail DSD Yes No Provided flyer.
Complaint received for gym in operation. Contact was made
784 3/25/2020 1850 SAPD 2313 NW Military Dr 78231 9 Gym/Dance Studio DSD Yes No advised of declaration. Citizens closed and left the property
Complaint received for Church still having service. Officers made
contact and pastor refused to close church. ***SAPD was
785 3/25/2020 1850 SAPD 2922 Vance Jackson 78213 1 Religious Facility DSD Yes No dispatched to the location. Christian Fellowship Church***
Location open caller questions if essential business no estimate on
number of people, Dirt Cheap. Location visited at 1300 on
786 3/25/2020 1849 SAPD 5538 Walzem Rd 78218 2 Retail SAPD Yes No 3/25/2020 by DSD. ***Pending further action by DSD***
Recevied a 2nd complaint for business in operation. Officers made
location to Alamo Botanica CDB shop. officers ID the owner.
787 3/25/2020 1840 SAPD 19141 Stone Oak Pkwy 78258 9 Smoke/Vape Store DSD Yes TBD ***Further escalation may be needed.***
Compliant received for the Planet K in operation. Officers made
788 3/25/2020 1836 SAPD 2803 Goliad Rd 78223 3 Retail DSD No No location, business closed

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
100 People at location, The Potter's House Christian Fellowship
Church. ***Pastor refusing to shut down services - Fire created
789 3/25/2020 1827 SAPD 2922 Vance Jackson 78213 1 Religious Facility SAPD Yes No case - for fire code violation***
Vape shop open. Educated employee & owner that business is not
exempt from the 5th Declaration and should be closed. Counsel
sought from City Attorney, who confirmed not exempt and should
be closed. Owner was irate and asked employee to take a picture
of staff's work badge. Said he would sue my co-worker, myself, and
the city. Owner is expecting a return phone call with clarification
from the city/CAO. Let employee know that if continued operation
of business occurred, a citation could be issued. Closed at 1912.
790 3/25/2020 1827 SAPD 1518 Austin Hwy 78218 2 Smoke/Vape Store Health Yes No ***See Comment for additional detail***
Complaint received for Tequlia Spur bar in operation. Officers met
1134 W Hildebrand with owner and he advised they were making some repairs to the
791 3/25/2020 1822 SAPD Ave 78201 1 Retail DSD No No interior. Provided flyer.
Hair salon closed, stylist working out of his apartment. Education
792 3/25/2020 1813 SAPD 1819 Babcock Rd 78229 8 Apartment Complex SAPD Yes No provided on social distancing & declaration.
Complaint received for A Place to Shoot in operation. Officers
793 3/25/2020 1810 SAPD 13250 Pleasanton Rd 78214 3 Retail DSD No No made location, business was closed
Location open caller questions if essential business, Aner Tech
794 3/25/2020 1810 SAPD 5717 Northwest Pkwy 78249 8 Professional Services SAPD No No (temporary employee agency). No inspection necessary.
Caller states business at Walla Walla Dr / Chilliwack Dr is open with
Walla Walla Dr / people inside. Investigation found location closed. Private
795 3/25/2020 1808 SAPD Chilliwack Dr 78250 7 Residential SAPD No No residence.
Caller states bar still open with unknown number of individuals, at
796 3/25/2020 1806 SAPD 10620 US Hwy 181 S 78223 OCL Bar SAPD No No Spurs 122 Cocktail. Location is outside of city limits
Caller states business is open with people inside, Planet K.
797 3/25/2020 1806 SAPD 2803 Goliad Rd 78223 3 Retail SAPD No No Investigation found location closed.
Report that Dance Studio is open and operating. Studio is closed at
798 3/25/2020 1758 SAPD 1532 Austin Hwy 78218 2 Gym/Dance Studio Health No No time of inspection.
Disgruntled ex employee of business location, The Cloud Co. Vape
799 3/25/2020 1757 SAPD 14415 Blanco Rd 78216 9 Smoke/Vape Store SAPD No No Shop. No inspection necessary.
Disgruntled ex employee of business location, The Cloud Co. Vape
800 3/25/2020 1739 SAPD 14415 Blanco Rd 78216 9 Smoke/Vape Store SAPD No No Shop. No inspection necessary.
Complaint received for turtoring center in operation, officers
801 3/25/2020 1730 SAPD 9638 Potranco Rd 78251 4 Turtoring Center DSD No No location, no violation found
802 3/25/2020 1730 SAPD 4100 N New Braunfels 78209 2 Grocery Store DSD No No Officer made location to HEB, no violation.
Officer made location to Rainbow Center, they are practicing social
803 3/25/2020 1729 SAPD 8516 Bandera Rd 78250 7 Retail DSD Yes No distancing. Provided flyer to manager.
Officers made location and found community center giving out
804 3/25/2020 1728 SAPD 5919 W Commerce 78237 5 Community Center DSD No No food items. SAPD on site directing traffic
Commercial / Complaint received for business in operation. Officers made
805 3/25/2020 1652 SAPD 1400 Currency Dr 78219 2 Manufacturing DSD No No location, business closed

Compliant received for the Medical Center Baptist Church. Pastor


advised they were handling out food earlier today. No violation.
806 3/25/2020 1645 SAPD 7015 Wurzbach 78240 7 Religious Facility DSD Yes No ***Call received for location on 3/24/2020 at 2129.***

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Complaint received for Texas Ice House in operation. Officers
807 3/25/2020 1640 SAPD 4102 Blanco Rd 78212 1 Retail DSD Yes No made location, advised of declaration, business closed
Business not social distancing. 24-hour Call Center is an exempt
business. Practicing social distancing as best they can. Made
recommendations of limiting and distancing tables in break room
with 1 chair per table adhering to social distancing and entering
and exiting the building. Business has already had visits from
808 3/25/2020 1640 SAPD 2822 Gen Hudnell Dr. 78226 4 Call Center Health Yes No enforcement team the past 2 days. Close 1737
Spoke with manager. Customers eating in dining room. Manager
809 3/25/2020 1619 SAPD 1555 S WW White Rd 78220 2 Restaurant CCDO Yes No had everyone leave the restaurant and complied with ordinance.
Location open caller questions if essential business, Sally Beauty
810 3/25/2020 1611 SAPD 1739 SW Loop 410 78227 4 Retail SAPD No No Supply. Location is non-essential.
Complaint received for business in operation. Officers made
location to Time Smoke and Vapor, advised of declaration
811 3/25/2020 1608 SAPD 425 SW Military 78221 3 Retail DSD Yes No provided flyer. Owner closed business.
Complaint received for spa in operation. Officers arrived at
812 3/25/2020 1607 SAPD 5138 UTSA Blvd 78249 8 Massage/Spa DSD No No location, spa was closed.

Retail/Sporting Location open caller questions if essential business, Academy


813 3/25/2020 1600 SAPD 2727 NE Loop 410 78217 10 Goods SAPD No No Sports (Perrin Beitel). Location is allowed. No inspection necessary.
Complaint received for partying going on in the subdivision pool
area. Officers made location advised for declaration. Citizens left
814 3/25/2020 1550 SAPD 15300 Tall Heights 78255 9 Residential DSD Yes No pool area.
Complaint received for business in operation. Officers made
location to Alamo Botanica CDB shop. Advised of declaration,
815 3/25/2020 1535 SAPD 19141 Stone Oak Pkwy 78258 9 Smoke/Vape Store DSD Yes No owner closed shop
Complaint received for business in operation. Officers made
location Rodkey CDB shop (Suite 109), advised of declaration.
816 3/25/2020 1530 SAPD 2602 NW 1604 Loop 78248 9 Retail DSD Yes No Owner closed the store.
Medical/healthcare
817 3/25/2020 1529 SAPD 9819 Huebner Rd 78240 8 clinic CCDO Yes No Advised clinic of ordinance and social distancing.
Location open caller questions if essential business, Wash Tub Car
818 3/25/2020 1522 SAPD 3307 SE Military Dr 78223 3 Car Wash SAPD Yes No Wash. Location is allowed. No inspection necessary.
Complaint received for business in operation. Officers made
14418 Jones location to Pink Poddle advised of declaration provided flyer.
819 3/25/2020 1513 SAPD Maltberger 78347 10 Retail DSD Yes No Owner closed business.
Location not practicing social distancing, no protective equipment,
and someone with cough not sent home. Location is Dollar
Commercial / General Distribution Center. Education provided on social
820 3/25/2020 1508 SAPD 6601 Cal Turner Dr 78219 2 Manufacturing SAPD Yes No distancing & declaration.
Made contact with business. Employees are wearing gloves and
821 3/25/2020 1443 SAPD 4507 N Loop 1604 W 78257 8 Gun Store/Range CCDO No No providing sanitizer. Social distancing is being enforced.

Caller stated room mate keeps inviting friends over - group smaller
822 3/25/2020 1441 SAPD 1840 Santa Monica St 78201 1 Residential SAPD Yes No than 50. Education provided on social distancing & declaration.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)

Caller stated high traffic at location, Smoke Shadowz. Location is


823 3/25/2020 1439 SAPD 1429 W Hildebrand 78201 1 Smoke/Vape Store SAPD Yes No not exempt. Education provided on social distancing & declaration.
824 3/25/2020 1438 SAPD 4838 Old Pearsall Rd 78242 4 City Park CCDO Yes No Educated kids at Skate Park about social distancing.

Open and is non-essential. Cavenders Boots has letter stating they


are essential from state because they offer construction clothes
825 3/25/2020 1436 SAPD 303 NW Loop 410 78216 1 Retail Health Yes No and accessories for construction workers. They are exempt
Complaint received for Rising Phoenix Vapery (Ste 101) in
826 3/25/2020 1435 SAPD 8015 Bandera Rd 78250 7 Smoke/Vape Store CCDO No No operation. Business is closed, Ste 101. No contact with anyone.
Made contact with Church personnel. Large group outside adviced
to social distance. Only 2 personnel inside. Adviced to patrol
827 3/25/2020 1431 SAPD 6353 W Commerce 78237 5 Religious Facility CCDO Yes No outside and ensure social distancing.
Caller stated no social distancing at HEB. Education provided on
828 3/25/2020 1418 SAPD 108 N Rosillo 78207 5 Grocery Store SAPD Yes No social distancing & declaration.
Commercial / Location open at N Alamo St / E Jones Ave caller questions if
829 3/25/2020 1405 SAPD 1028 N Alamo St 78215 1 Manufacturing SAPD No no essential business - employees driving cars around car lot.

Retail/Sporting Location open caller questions if essential business, Academy


830 3/25/2020 1401 SAPD 714 W Loop 1604 N 78251 4 Goods SAPD No No Sports (Potranco Rd). Location is allowed. No inspection necessary.
Location open caller questions if essential business, Law Office of
Johnson, Curney, Garcia. Professional services generally exempt.
831 3/25/2020 1352 SAPD 411 Heimer Rd 78232 9 Professional Services SAPD No No No inspection necessary.
14418 Jones Establishment is open and operating. Express Cut Barber was
832 3/25/2020 1337 SAPD Maltsberger 78247 10 Barber/Salon Health No No closed when arrived at scene.
Made contact with manager. Store is selling necessities. Will
833 3/25/2020 1317 SAPD 4805 W Commerce 78237 5 Retail CCDO Yes No remain open
This establishment showed in our system as in the county.
However SAPD stated it was in city. Inspector went to facility and it
was located in county. Wash tub is exempt and manager was
834 3/25/2020 1248 SAPD 11318 Culebra 78253 OCL Car Wash Health Yes No educated on social distancing
835 3/25/2020 1242 SAPD 2822 Gen Hudnell Dr. 78226 4 Call Center SAPD No No Question issued about call centers. Exempt.
Dining Room open and people eating. Popeye's was open at time
of inspection and it was explained that lobby is closed and food is
836 3/25/2020 1232 SAPD 1472 Austin Hwy 78209 10 Restaurant Health Yes No only take out.
Establishment is operating and not following guidelines. Academy
Retail/Sporting was deemed exempt and manager was educated about social
837 3/25/2020 1226 SAPD 4071 N Loop 1604 W 78257 9 Goods Health Yes No distancing.
Received report for bookbinding business still operating. Made
contact with president of company. Stated he attempted to
contact city mayor's office and had not heard anything back.
Stated they provide essential book products for safety manuals
Commercial / distributed to the post office. Refused to stop business until he
838 3/25/2020 1224 SAPD 1200 N Colorado 78207 5 Manufacturing CCDO Yes No received clarification from city mayor's office or city attorney.
Establishment is open and operating. Planet K was open and it was
explained they were not essential and needed to close according
839 3/25/2020 1219 SAPD 2130 Austin Hwy 78218 2 Retail Health Yes No to declaration.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Establishment is operating and is non-essential. Michael's store is
operating by curbside service and got managers names to contact
once confirmation can be given if facility can continue with
840 3/25/2020 1217 SAPD 17700 US 281 N 78232 9 Retail Health Yes No curbside service.
Business is exempt. Employees are only allowing 5 customers in at
841 3/25/2020 1214 SAPD 4507 N Loop 1604 W 78257 8 Gun Store/Range CCDO No No a time and are spraying with disinfectant.
People playing basketball at park location, Buckeye Park.
842 3/25/2020 1209 SAPD 1600 W Wildwood 78201 1 City Park SAPD Yes No Education provided on social distancing & declaration.
Made contact with owner. Have been advised about social
843 3/25/2020 1158 SAPD 925 Somerset Rd 78211 5 Salvage Yard CCDO No No distancing from owner.
Made contact with manager. Explained social distancing. Business
844 3/25/2020 1155 SAPD 13011 Silicon Dr 78249 8 Car Wash CCDO Yes No is exempt.
Commercial / Spoke with multiple businesses and adviced on ordinance and
845 3/25/2020 1144 SAPD 7715 Mainland Dr 78250 7 Manufacturing CCDO Yes No social distancing.
Establishment had an employee test positive. Facility was deemed
846 3/25/2020 1130 SAPD 8250 Bandera 78250 7 Car Wash Health Yes No exempt and manger was educated on social distancing.
Made contact with manager. She stated CEO wanted stores open.
847 3/25/2020 1111 SAPD 5347 W Loop 1604 N 78253 6 Big Box Store CCDO Yes No Informed about ordinance and social distancing.
Establishment is operating and is non-essential. Facility was
848 3/25/2020 1109 SAPD 5998 DeZavala 78249 8 Car Wash Health Yes No deemed exempt and manger was educated on social distancing.
Establishment is open and operating. Michael's is a FedEx
distribution center and customers can ship out packages and
people were shopping on retail side. Explained to manager that
they may have to close since retail side could be deemed non-
essential but the shipping side could remain open. Will contact
849 3/25/2020 1105 SAPD 415 W Loop 1604 S 78245 4 Retail Health Yes No manager with updated information once it has been confirmed
Made contact with owner of hair salon. Owner was cleaning store,
850 3/25/2020 1053 SAPD 1518 Basse Rd 78213 1 Barber/Salon CCDO Yes No no customers.
Complaint on call center. Essential business. Made contact with
security at front desk. Was adviced that Chase implemented 12
851 3/25/2020 1051 SAPD 20855 Stone Oak Pkwy 78258 9 Call Center CCDO Yes No foot social distance policy. No violations observed.
Commercial /
852 3/25/2020 1049 SAPD 4902 Sinclair Rd 78222 3 Manufacturing CCDO No No Made contact with employees. Business is exempt.
Made contact with employees of engineering company. Business is
853 3/25/2020 1047 SAPD 4906 Sinclair Rd 78222 3 Professional Services CCDO No No exempt. Maintaining social distancing.
Establishment is working and not following guidelines. Imtex Auto
Insurance is operating by phone and only have 3 employees
854 3/25/2020 1047 SAPD 1602 SW Military 78221 3 Professional Services Health Yes No working in lobby and following social distancing.
Establishment is working and not following guidelines. Jon Hart is a
leather making facility. they are closed to the public, but have 85%
Commercial / of employees remote working, but the other 15% are essential to
855 3/25/2020 1042 SAPD 220 Burleson 78202 2 Manufacturing Health Yes No assist and keep remote workers with work.
Made contact with Manager of beauty salon. She stated they were
doing curbside delivery. Was adviced not exempt business. She
856 3/25/2020 1041 SAPD 5347 W Loop 1604 N 78254 6 Barber/Salon CCDO Yes No complied and closed for the day.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Establishment is working with 70-80 employees. Taprite is a food
Commercial / manufacturing company making items for drink fountains.
857 3/25/2020 1028 SAPD 3248 Northwestern Dr 78238 6 Manufacturing Health Yes No Employees are following guidelines
Call came in as nonessential business still operating, Cavender
Boot store. Officer spoke with store manager who provided proof
to the officer that the store is operating as an essential retailer and
distributor under US Department of Homeland Security. Officer
858 3/25/2020 1025 SAPD 5075 New Loop 410 78229 7 Retail DSD Yes No educated staff on social distancing.
Don't have proper signage. Methodist Auxiliary Surgery Hospital
did not have proper signage and mgmt was educated about
859 3/25/2020 1022 SAPD 9150 Huebner 78240 8 Hospital Health Yes No signage and social distancing with visitors in waiting rooms.
Received report of gun store staying open. Gun store is exempt.
Made contact with gun shop employee. Only one customer per
sales person is being allowed in. Doors are locked and customers
are being buzzed in once customers leave. Customers are waiting
860 3/25/2020 1021 SAPD 6201 San Pedro 78216 1 Gun Store/Range CCDO Yes No in their vehicles.
Report of pawn shop being open, Cash America Pawn. Exempt
business. Contacted employees. Signs posted on doors and
throughout store reminding of social distancing. Tape on floor
861 3/25/2020 1019 SAPD 6522 San Pedro 78216 1 Pawn Shop CCDO Yes No indicating spots to stand. No customers observed inside location.
Arrived on location. Explained to manager social distancing and to
862 3/25/2020 1011 SAPD 10122 San Pedro 78216 9 Gun Store/Range CCDO Yes No limit customers inside.
Business is open and operating. Star is a towing company and
Transporation - would be considered exempt and they are following social
863 3/25/2020 1010 SAPD 1550 NE Loop 410 78209 10 Towing Health Yes No distancing.
Non essential business still operating, garden center. Officer found
customers present at the location. Advised owner of the
864 3/25/2020 1415 SAPD 10682 Bandera Rd 78250 8 Garden Center DSD Yes No declaration. Owner complied.
Non-essential business still operating, Dirt Cheap (retail). Officer
spoke with the store manager and corporate manager. Business
not among essential businesses. Officer informed staff to close the
865 3/25/2020 1258 SAPD 5538 Walzem Rd 78218 2 Retail DSD Yes No store. Owner complied.
Complaint for non-essential business still in operation, Washtub
Car Wash. Business exempt. Officer spoke with Manager and staff.
866 3/25/2020 1236 SAPD 15055 Judson Rd 78247 10 Car Wash DSD Yes No Officer educated on social distancing.
Non-essential business still operating, Gamestop. Officer spoke
with the manager and advised him of the ordinance. ***Posted
867 3/25/2020 1217 SAPD 13909 Nacogdoches 78217 10 Retail DSD Yes No STOP WORK Order. Manager agreed to close the store.***
868 3/25/2020 1155 SAPD 443 E Gerald 78214 3 Residential DSD Yes No Gathering in single family residential home.
Call received for non-essential business still operating, Texas Auto
Salvage. Officers checked location and conferred with
869 3/25/2020 1155 SAPD 609 Somerset Rd 78211 5 Salvage Yard DSD Yes No management. Business is exempt. Educated on social distancing.
Call received for large gathering outside of Mustang Enterprises,
washer & drier manufacturing. Officers spoek with manager and
Commercial / explained social distancing. Also handed flyers. No violation found
870 3/25/2020 1110 SAPD 1238 W Laurel 78201 1 Manufacturing DSD Yes No at the time.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call received for non-essential business still open, Alpha Home Inc.
Business is a medical treatment facility (exempt). Officers
Medical/healthcare educated staff members on social distancing, and handed out
871 3/25/2020 1110 SAPD 416 E Magnolia 78212 1 clinic DSD Yes No flyers.
Call came on violation of social distancing at Amazon distribution
Commercial / center . Officer spoke with manager and educated staff on the
872 3/25/2020 1050 SAPD 201 N Frank Luke 78226 4 Manufacturing DSD Yes No need for social distancing.
Call received for nonessential business still operating, Planet K.
Officers spoke with store manager about the emergency declation
ordinance. ***A STOP WORK ORDER posted at this location.
873 3/25/2020 1050 SAPD 2803 Goliad Rd 78223 3 Retail DSD Yes No Owner agreed to shut down business.***

Call received for nonessential business still operating, Janal Flower


Shop. No customers present. Advised owner of the declaration.
874 3/25/2020 1050 SAPD 1942 N St Mary's 78212 1 Retail/Flower Shop DSD Yes No Only delivery is allowed. No violation found at this time.
Call received for a non-essential business still operating. Location is
insurance company (exempt). Officer educated staff members in
875 3/25/2020 1040 SAPD 5835 Callaghan Rd 78228 7 Professional Services DSD Yes No suite 320 and Suite 506.
Call state that the Washtub car wash is still operating (Non-
essential). Enforcement staff cheked with Legal Team was
3826 Fredericksburg informed that for now car wash can operate. Educated operator
876 3/25/2020 1017 SAPD Rd 78201 1 Car Wash DSD Yes No on the social distancing.
Complaint made for Cash America non-essential business still
open. Officer visited location to conduct education on social
distancing. Financial institutions are exempt from closure
877 3/25/2020 1013 SAPD 2105 Jackson Keller 78213 OCL Banking/Finance DSD Yes No requirements.
878 3/25/2020 0955 SAPD 10030 W Loop 1604 N 78254 7 Car Wash CCDO Yes No Arrived on location. Explained to manager social distancing.
Call states that the owner of Body Armor Cross Fit allows people to
enter from the back door to work out. Officer inspected and spoke
with a staff member who stated that they are recording training
879 3/25/2020 0955 SAPD 2411 Broadway 78215 1 Gym/Dance Studio DSD Yes No video and the gym is not open. No violation found
Call came in for nonessential business open, PMG Warehouse.
Commercial / Magazine distribution business. Exempt. Officers spoke with HR
880 3/25/2020 0950 SAPD 5130 Commerce PKWY 78218 2 Manufacturing DSD Yes No Manager and educated them on social distancing.
Hwy 151 & Westover No location provided, only cross streets. No construction site
881 3/25/2020 0949 SAPD Hills 78251 6 Construction site CCDO No No found.
Location open & line forming to get into location, Academy Sports
(NW Loop 410/Military). Caller not sure if business essential.
Retail/Sporting Location deemed allowable. Education provided on social
882 3/25/2020 0944 SAPD 7523 NW Loop 410 78245 6 Goods SAPD Yes No distancing & declaration.
Call came in stating there is training session; more than 15
individuals in small room. Operation is a State building (Texas
Health & Human Services). Not practicing social distancing.
Officers found 2 classroom in violation. Staff and training
supervisor on site were educated on social distancing. Staff is
883 3/25/2020 0944 SAPD 11307 Roszell St 78217 10 Government Office DSD Yes No looking for an alternative to comply.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Establishment is non-essential and is open and line forming
Retail/Sporting outside. Academy is considered exempt but manager was
884 3/25/2020 0940 SAPD 7523 NW Loop 410 78245 6 Goods Health Yes No educated on social distancing.

Complaint made for furniture distribution center, La-Z-Boy


6900 Alamo Down Furniture in Suite 150. Spoke with manager and educated staff on
885 3/25/2020 0939 SAPD Pkwy 78238 7 Retail/Furniture DSD Yes No social distancing. Center has sanitation center. No violation found.
Factory side is open and employees working. SAS shoes is making
military shoes and is provisions as "Critical infrastructure industry
Commercial / by the US Gov't and are allowed to engage in their regular work
886 3/25/2020 0936 SAPD 101 N Laredo 78207 1 Manufacturing Health Yes No activities.
Establishment is working with 70-80 employees. Taprite is a food
Commercial / manufacturing company making items for drink fountains.
887 3/25/2020 0936 SAPD 3248 Northwestern 78238 6 Manufacturing Health Yes No Employees are following guidelines
Second call - establishment was operating. Explained to Armstrong
888 3/25/2020 0935 SAPD 15150 Nacogdoches 78233 10 Retail/Beauty Supply Health Yes No Beauty Supply should be closed.
Location open caller questions if essential business, Armstrong
15150 Nacogdoches McCall call center. Caller was advised call centers exempt. No
889 3/25/2020 0923 SAPD Rd 78247 10 Call Center SAPD No No inspection necessary.
Soup kitchen with more than a dozen people around the area.
Owner of SA Catholic Worker was made aware of social distancing
890 3/25/2020 0922 SAPD 626 Nolan St 78202 2 Social Services Health Yes No requirements for the facility.
Complaint made for Conn's Call Centere. Inspection completed by
Deputy Building Official & Code Manager. Business meets
891 3/25/2020 0916 SAPD 5776 Stemmons Dr 78238 7 Call Center DSD Yes No requirement for now. Education provided.
892 3/25/2020 0915 SAPD 500 N St Mary's 78205 1 Bus Station CCDO No No Arrived on scene. Location was clear on arrival.
Made contact with warehouse personnel. Office is exempt.
Warehouse is following proper procedures and protocol.
Gathering is occurring outside in the parking lot. Employees have
been educated on keeping proper distance and avoid gathering.
Commercial / Information on keeping customers 6ft apart has also been relayed
893 3/25/2020 0914 SAPD 1119 Arion Pkwy 78216 9 Manufacturing CCDO Yes No and the owner will comply with COVID protocols.
Establishment has 40 people working and not following social
Commercial / distancing. Alamo Candy employees are working since they make
894 3/25/2020 0907 SAPD 2738 Blanco 78212 1 Manufacturing Health Yes No food items and have implemented social distancing guidelines.
Establishment is open and operating and non-essential. Armstrong
Beauty Supply was told to close and owner was upset and didn't
understand why he had to close since they have some sanitizers
895 3/25/2020 0906 SAPD 15150 Nacogdoches 78233 10 Retail/Beauty Supply Health Yes No that they can sell.
Received call about workplace, Nielsen Call Center, not observing
social distancing. Staff made location and found a Medical Supplier
with 3 employees on site. Explained social distancing and also
896 3/25/2020 0906 SAPD 4440 S Piedras 78228 7 Call Center DSD Yes No handed flyer. No violation found at this time.
Employees visit clients of insurance company and come back to
small office and not following guidelines. American Insurance was
897 3/25/2020 0900 SAPD 512 E Highland 78210 3 Professional Services Health Yes No in compliance and was educated about social distancing.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Over 100 employees at Dean Steel manufacturing company.
Commercial / Management made aware & education provided on social
898 3/25/2020 0845 SAPD 931 S Flores St 78204 1 Manufacturing SAPD Yes No distancing & declaration.
10929 Nacogdoches Restaurant - serving take out orders. Education provided on social
899 3/25/2020 0806 SAPD Rd 78217 10 Restaurant SAPD Yes No distancing & declaration.
Location open caller questions if essential business - 100 People no
social distancing. Location is BJ Tidwell Cabinetry. Business is
Commercial / exempt (construction). Education provided on social distancing &
900 3/25/2020 0803 SAPD 4600 US Hwy 90 W 78237 5 Manufacturing SAPD Yes No declaration.
6900 Alamo Downs Location open caller questions if essential business - furniture
901 3/25/2020 0756 SAPD Pkwy 78238 6 Retail/Furniture SAPD No No store. No inspection necessary.
Location open caller questions if essential business - Shrapnel
Media multimedia company contractor for DOD, exempt. No
902 3/25/2020 0743 SAPD 7818 Fortune Dr 78250 7 Media SAPD No No inspection necessary.

Location open caller questions if essential business - insurance


903 3/25/2020 0717 SAPD 11467 Huebner Rd 78230 8 Professional Services SAPD No No office. Professional services are exempt. No inspection necessary.
Restaurant operating with people inside 11 cars outside, Taqueria
904 3/25/2020 0716 SAPD 10517 US Hwy 181 S 78223 3 Restaurant SAPD Yes No Reyes. Education provided on social distancing & declaration.
Kohl's Call Center location is open caller questions if essential
905 3/25/2020 0709 SAPD 10000 Rogers Run 78251 6 Call Center SAPD No No business - Call center exempt. No inspection necessary.
Reported business is open with no hot water, worker with cough
Commercial / at Tap Rite equipment supplier. Worker nswered negative to
906 3/25/2020 0646 SAPD 3248 Northwestern 78238 6 Manufacturing SAPD Yes No COVID19 Questions. Education provided.
Call received for Conn's Call Center - friend being forced to work -
over 200 people. Inspection by Deputy Building Official pending
907 3/25/2020 0617 SAPD 5776 Stemmons Dr 78238 7 Call Center SAPD No No later in day, 3/25/2020.
Officers made location and found 6 adults outside drinking,
908 3/24/2020 2206 SAPD 1419 San Acacia 78214 3 Residential DSD Yes No advised of City declaration.
Call received for kid playing basketball in the street. Officers made
909 3/24/2020 2144 SAPD 5511 Diamond Back Trl 78222 2 Residential DSD No No location no activity
Officer made location at TSS Barbell San Antonio Gym, suite 202.
Found lights off in the front of the building. Gentlemen advised
gym is open from the rear door. Officer observed girl standing at
the rear door but did not acknowledge the officer. Since location
was made yesterday and the flyer remained. ***Stop work order
was placed on the rear door entrance. Photos taken. Citation
910 3/24/2020 2144 SAPD 10415 Perrin Beitel 78217 10 Gym/Dance Studio DSD Yes TBD decision pending***
Call recevied requesting officers to Medical Center Baptist Church.
Officers made contact with Pastor's wife. Approximately 40 people
911 3/24/2020 2129 SAPD 7015 Wurzbach 78240 7 Religious Facility DSD Yes No at location. Advised of declaration and provided flyer.
912 3/24/2020 2112 SAPD 9214 Stone Edge Place 78254 7 Residential SAPD No No Call canceled no remarks
Approximate location given of Bridle Rdg / Jockey Caller stated
cook out at location loud music no estimate on number of people.
913 3/24/2020 2031 SAPD 414 Bridle Rdg 78227 4 Residential SAPD Yes No Education on social distancing provided.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Complaint received for Qualson Call Center that reported 50 - 60
people working. Employee was feeling ill & not allowed to go
home after 3 hours. Education provided on social distancing and
914 3/24/2020 2015 SAPD 8415 Datapoint Dr 78229 8 Call Center SAPD Yes No COVID-19 safety protocols.
Caller stated 20 or more people playing basketball at location 5 on
5 games, at Ernest T Dixon United Methodist Church. Education
915 3/24/2020 2013 SAPD 6060 US Hwy 87 E 78222 2 Religious Facility SAPD Yes No provided on social distancing.
916 3/24/2020 2001 SAPD 8850 Culebra Rd 78251 6 Gas Station DSD No No Call received for large gathering. No violation found
Call received for kids playing in the playground at Southside Lions
Park. Over 15 people observed. Advised of declaration, kids left
917 3/24/2020 1954 SAPD 3100 Hiawatha 78210 3 City Park DSD Yes No the park area

Group of kids playing basketball proactively observed at Southside


918 3/24/2020 1954 Other 4100 Hiawatha 78210 3 City Park DSD Yes No Lions Park, advised of declaration, kids left the basketball court.
Call received for business in operation, specifically a Zumba
exercise class at Suite 104. Officers made location, business is
919 3/24/2020 1942 SAPD 6353 W Commerce 78237 5 Gym/Dance Studio DSD No No closed, no violation
Call received for kids playing basketball at Buckeye Park. Officers
made location along with health. Over 40 people at location,
advised of delcaration. PD arrvied and shut the basketball games
920 3/24/2020 1930 SAPD 1600 W Wildwood 78201 1 City Park DSD Yes No down
Caller stated 10 or more people near building entrance to Vizcaya
921 3/24/2020 1828 SAPD 1400 Patricia Dr 78213 9 Apartment Complex SAPD Yes No Apartments. Education on social distancing provided.
Caller states 5 or more people in gym, Body Armor Cross Fit.
Educated owner on emergency declaration orders & social
922 3/24/2020 1720 SAPD 2411 Broadway 78215 1 Gym/Dance Studio SAPD Yes No distancing.

Caller states gym location TSS Barbell has more than 10 people
923 3/24/2020 1717 SAPD 10415 Perrin Beitel 78217 10 Gym/Dance Studio SAPD Yes No inside. When Code responded, Stop Work Order issued to location.
Made contact with office personnel. Location is call center for IT
solutions and is exempt. Business is providing disinfection solution
and PPE. Emphasized social distancing. Business working on
924 3/24/2020 1647 SAPD 12449 Silicon Dr 78249 8 Office Building CCDO Yes No sending staff to work from home.
Received compliant for more then 50 people at a location, The
925 3/24/2020 1640 SAPD 7730 Bandera Rd 78240 7 Bar DSD Yes No Bend Bar. Educaiton provided. Location in compliance
Complaint made for beauty supply store. Contact was made,
926 3/24/2020 1638 SAPD 8131 IH 10 West 78230 8 Retail DSD Yes No educated the manager of emergency delcaration
Complaint made that Alamo Card House has more than 10
individuals, they're parking far away and entering. Less than 10
individuals and they stated they were cleaning up. Educated them
927 3/24/2020 1620 SAPD 2803 NE Loop 410 78218 10 Gambling Health Yes No on the 5th Declaration begining at 11:59 pm 3/24.
True Care Foot Spa (Suite 112) proactively visited. Busniess was
928 3/24/2020 1555 Other 8323 Culebra Rd 78251 6 Massage/Spa DSD No No closed
Complaint made for Spa Le Pela (Suite 107). Contact was made,
929 3/24/2020 1555 SAPD 8323 Culebra Rd 78251 6 Massage/Spa DSD Yes No educated the manager of emergency delcaration

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Caller stated people walking around in Friedrich Park & not six feet
apart - people are allowed in park. Social distancing education
930 3/24/2020 1527 SAPD 21395 Milsa Dr 78256 8 City Park SAPD Yes No provided.
Community Pool Caller stated 10 to 12 kids 2 adults in swimming pool at location.
931 3/24/2020 1517 SAPD 24500 Daisy Run 78255 8 (Private) SAPD Yes No Education provided.
Contact made with general manager of Cavender's Toyota car
dealership. Approxiametly 20 people inside, educated owner and
932 3/24/2020 1505 SAPD 5730 NW Loop 410 78238 7 Car Dealership DSD Yes No provided flyer.

Crew of people filming at Cavender Toyota on how they will be


933 3/24/2020 1503 SAPD 5730 NW Loop 410 78238 7 Car Dealership SAPD Yes No open to public unknown amount of people CODE clearing location
Commercial / Made contact with building personnel. Advised on social
934 3/24/2020 1455 SAPD 3248 Northwestern 78238 6 Manufacturing CCDO Yes No distancing. Business is on exempt list.
Reported that business in operation. Business is closed and
signage states they are closed. Next door is a dental office, people
935 3/24/2020 1450 SAPD 5138 UTSA 78249 8 Massage/Spa Health No No may have been seen around the area to the dental office.
Isofloat massage location open and advertising on Facebook -
936 3/24/2020 1443 SAPD 5138 UTSA Blvd 78249 8 Massage/Spa SAPD Yes No Health Cleared at 4 PM
No protection for employees. Inspector was not allowed to enter
property due to their guidelines for their company for social
937 3/24/2020 1439 SAPD 10940 Laureate Dr 78249 8 Call Center Health Yes No distancing. Mgmt stated that they implemented social distancing.
Caller stated location, call center for Farmers Insurance at
Highpoint Tower II, is not complying with COVID regulations -
938 3/24/2020 1436 SAPD 8415 Datapoint Dr 78229 8 Highpoint Tower II SAPD Yes No business not essential. Education provided.
Complaint made for Alorica Call Center - employee thinks center
should be closed no protective measures - Health Department
939 3/24/2020 1430 SAPD 10940 Laureate Dr 78249 8 Call Center SAPD No No advised to close call.
Made contact. Personnel doing donations to drive up vehicles.
940 3/24/2020 1424 SAPD 3363 E Commerce 78220 2 Office Building CCDO Yes No Limited contact. Instructed to maintain social distancing.
Staff of Mental Health Facility reported not following procedures.
Facility is a gated establishment. Guards stopped inspector from
Medical/healthcare entering premise. Did speak to Director on phone and educated on
941 3/24/2020 1415 SAPD 10975 Applewhite 78224 4 clinic Health Yes No social distancing requirements.
Over 16 people in small office working for an insurance company.
942 3/24/2020 1350 SAPD 8301 Broadway 78209 1 Professional Services Health Yes No Educated manager on social distancing requirements.
Over 10 people in parking lot. During this time the facility had a
shift change and those employees are going home and the front
943 3/24/2020 1340 SAPD 10000 Rogers Run 78251 6 Call Center Health Yes No entrance is only being used to monitor employees.
Caller stated 200 people working at Conn's Call Center without
944 3/24/2020 1324 SAPD 5776 Stemmons Dr 78238 7 Call Center SAPD Yes No sanitation. ***Further action pending DSD leadership.***
Caller stated 250 people working at Conn's Call Center without
sanitation- 100 sent home - business not in compliance acording to
945 3/24/2020 1323 SAPD 5776 Stemmons Dr 78238 7 Call Center SAPD Yes No caller. ***Further action pending DSD leadership.***
Caller stated 600 people gathered at center of Wonderland of
Americas - Balcones Heights food drive - Not SAPD Jurisdiction.
Retail Shopping Outside City Limits. CAD data reported Carver Library, 3350 E.
946 3/24/2020 1319 SAPD 4522 Fredericksburg 78201 OCL Center SAPD No No Commerce.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Made location at 4030 Vance Jackson “Fast Stop Food Mart. Spoke
with manager. Explained city code, handed flyer. No violation at
947 3/24/2020 1311 SAPD 4030 Vance Jackson 78213 1 Convenience Store DSD Yes No this time.
Complaint made for Golden Wok restaurant. Spoke with owner on
948 3/24/2020 1311 SAPD 1410 SW Loop 410 78227 6 Restaurant DSD Yes No social distancing. In compliance.
Proactive inspection of Texas Tropical & Marine, pet retail store.
Spoke with manager. Explained city code, handed flyer. No
949 3/24/2020 1311 Other 4034 Vance Jackson 78213 1 Retail DSD Yes No violation at this time at both locations.
Caller stated 200 people working at Conn's call center only 2 feet
apart - management changed distance. Further action pending
950 3/24/2020 1311 SAPD 5776 Stemmons Dr 78238 7 Call Center SAPD Yes No DSD leadership.
People working in building. Manager was educated on social
distancing guidelines and had employees follow them before
951 3/24/2020 1255 SAPD 12054 Starcrest 78247 9 Retail Health Yes No inspector left facility.
Medical/healthcare Complaint made about Treatment Associates. Officer spoke with
952 3/24/2020 1230 SAPD 701 San Pedro 78212 1 clinic DSD Yes No Manager on social distancing. In compliance.
Complaint made for large call center at Conduent Corporate
Office. Caller stated have no room to get separation. Oberserved
plenty of hand sanitation station, cleaning crew cleans and
sanitizes the area between shifts and shuts restrooms down for
953 3/24/2020 1225 SAPD 2822 General Hudnell 78226 4 Call Center DSD Yes No sanitation purposes throughout the day.
People lining up and not enough space between. Manager aware
of the situation on distance and will be trying different ways to
954 3/24/2020 1215 SAPD 4100 S New Braunfels 78223 3 Grocery Store Health Yes No separate the public.
People eating outdoors. It was true establishment set up tables to
eat outside. Educated manager and explained only take out or
955 3/24/2020 1210 SAPD 5910 Babcock 78240 7 Restaurant Health Yes No delivery.
Compliant made for Conn's Call Center for social distancing
enforcement. Manager and HR Manager did not allow entry to
team to inspect. Inspection pending direction from DSD
956 3/24/2020 1209 City Council 5776 Stemmons Dr 78238 7 Call Center DSD Yes No leadership.
Complaint received for Conn's Call Center. Caller stated son forced
to work - business not essential - not practicing safe distancing.
957 3/24/2020 1126 SAPD 5776 Stemmons Dr 78238 7 Call Center SAPD Yes No Further action pending DSD leadership.
Call received for Encino Post Office - lobby taped off 6 feet apart
958 3/24/2020 1126 SAPD 20403 Encino Ledge 78259 9 Post Office SAPD Yes No 35 people in lobby. Education on social distancing provided.
Over 100 people working and not following guidelines at
production facitlity. Facility is complying and and made separate
Commercial / shifts for employees, may even start another shift. Hired extra
959 3/24/2020 1115 SAPD 5757 Farinon 78249 8 Manufacturing Health Yes No cleanings as well.
Retail/Communicatio Spoke with manager of Grande Communication about social
960 3/24/2020 1102 City Council 11603 Crosswinds Way 78233 1 n DSD Yes No distancing. In compliance.
Employees preparing food and not following guidelines. Manager
educated on requirements and said that they would put them in
961 3/24/2020 1100 SAPD 1031 Hotwells 78223 3 Restaurant Health Yes No place.
Star Tek Call Center where 200 people not adhering to ordinance.
962 3/24/2020 1058 SAPD 11603 Crosswinds Way 78233 10 Call Center SAPD Yes No Eduction provided.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
5800 Northwest Made contact with office personnel. Will comply with CDC
963 3/24/2020 1046 SAPD Parkway 78249 8 Office Building CCDO Yes No guidelines.
Made contact with office personnel of Theraputic Office. Office is
complying with minimum allowed inside. Instruction given to wear
Medical/healthcare PPE when conducting examinations and to maintain social
964 3/24/2020 1029 SAPD 7220 Louis Pasteur 78229 8 clinic CCDO Yes No distancing.
Group of 10 or more people outside and playing loud music. No
one was present outside of establishment when arrived at scene.
965 3/24/2020 1023 SAPD 2143 E Houston 78202 2 Retail Health Yes No Did educate manager about requirements.
Spoke with Manager of Bolner's Meat Market. Social distancing
966 3/24/2020 0924 SAPD 2900 S Flores St 78204 3 Grocery Store DSD Yes No explained.
Over 60 people in line and not follwing distance requirements. At
the time of inspection, no line was present. However, manager
aware of the situation on distance and will be trying different ways
967 3/24/2020 0923 SAPD 735 SW Military 78214 3 Grocery Store Health Yes No to separate the public.
Commercial / People gathering at location. It is a distribution center doing home
968 3/24/2020 0920 SAPD 1710 Cornerway Blvd 78219 2 Manufacturing Health Yes No delivery. Educated on social distancing
People working and not following guidelines. Would not let Health
inspector into facitility. Inspector educated on social distancing
969 3/24/2020 0920 SAPD 5776 Stemmons Dr 78238 7 Call Center Health Yes No and explained about declaration
Complaint made about Blue Moon Mexican Restaurant. Spoke
970 3/24/2020 0918 SAPD 3228 S Flores St 78204 3 Restaurant DSD Yes No with manager. In compliance
Complaint made about “Taco Martinez”. Spoke with owner. Officer
explained city code, handed flyer. Owner stated that health had
spoke to him Saturday. No violation at this time. No one dining in
971 3/24/2020 0914 SAPD 5034 W Commerce St 78237 5 Restaurant DSD Yes No take out only.
972 3/24/2020 0914 SAPD 1367 Harry Wurzbach 78209 2 Residential DSD Yes No Spoke with manager about social distancing. No violation found.
Transporation - Call received for Trinity Towing but location unavailable. Dispatch
973 3/24/2020 0856 SAPD N/A N/A N/A Towing SAPD No No cancelled call.
Conduent Call Center. Business not following COVID 19
2822 General Hudnell Instructions - not keeping employees 6 feet apart - Responding
974 3/24/2020 0816 SAPD Dr 78226 4 Call Center SAPD Yes No officer found business to be in compliance. Education given.
5310 Enrique Barrera Commercial / Complaint received of mass gathering of 100+ individuals.
975 3/23/2020 2332 SAPD Pkwy 78227 6 Manufacturing DSD Yes No Education provided.
10415 Perrin Beitel
976 3/23/2020 2013 SAPD #202 78217 10 Gym/Dance Studio DSD Yes No Business closed at time of inspection. Left flyer at front door.
Basketball players & park-goers advised of social distancing.
977 3/23/2020 1950 SAPD 1012 Leal 78207 1 City Park DSD Yes No Players left the park
Patrons dining in the outdoor area of this location, Hopdoddy
Restaurant. Advised manager of the violation and the patrons
978 3/23/2020 1950 SAPD 17620 La Cantera #101 78257 8 Restaurant DSD Yes No were asked to leave.
Complaint more than 10 playing on basketball court. Did not
979 3/23/2020 1950 SAPD 4930 Woodstone 78230 8 City Park Health No No observe any people on court at time of arrival.
Complaint made about 10 juveniles playing loud music and playing
basketball at Collection at Overlook Apartments. Declaration
980 3/23/2020 1937 SAPD 4900 Woodstone 78230 8 Apartment Complex SAPD Yes No information provided & group dispersed.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
3655 Fredericksburg Medical/healthcare Complaint about CSL Plaza. Caller stated office still operating more
981 3/23/2020 1911 SAPD Rd 78201 7 clinic SAPD Yes No than 40 people.
Complaint made about several people drinking at pavilian 10-14
13102 Jones people at McAllister Park. Officer responded they did not find
982 3/23/2020 1852 SAPD Maltsberger Rd 78247 10 City Park SAPD No No violation.
Complaint made about Nails by Lynn nail salon. Caller stated still
983 3/23/2020 1833 SAPD 4001 McCullough Ave 78212 1 Barber/Salon SAPD No No open for business 2 employees 2 customers. Patrol cancelled call.
High St Wine Co. had patrons drinking inside. Advised of
restrictions for on-premises consumption. Bar manager states
they would shut down and will not be opening at all tomorrow.
984 3/23/2020 1820 SAPD 200 E. Grayson 78215 1 Bar DSD Yes No Left flyer.
No one dining inside. All order are drive-through only. Education
985 3/23/2020 1818 SAPD 502 S Zarzamora 78207 5 Restaurant DSD Yes No provided.
Provide information to basketball players & park-goers regarding
986 3/23/2020 1805 SAPD 3100 Hiawatha 78210 3 City Park DSD Yes No social distancing.

Group of people playing basketball outside and not practicing


social distancing. Less than 10 individuals were playing baseketball;
educated them on social distancing. Discussed with them the new
987 3/23/2020 1757 SAPD 2215 Rest Haven 78232 9 City Park Health Yes No and 5th decree just released effective at 11:59 pm 3.24.2020.
988 3/23/2020 1755 SAPD 6310 Callaghan 78229 7 Bar DSD No No Business was closed at time of inspection.
Commercial /
989 3/23/2020 1708 SAPD 4818 Sinclair Rd. 78222 3 Manufacturing DSD No No Exempt. No more than two people present.
Commercial /
990 3/23/2020 1707 SAPD 4848 Sinclair Rd. 78222 3 Manufacturing DSD No No Exempt. No more than two people present.
Commercial /
991 3/23/2020 1706 SAPD 4902 Sinclair Rd. 78222 3 Manufacturing DSD No No Exempt. No more than two people present.
Commercial /
992 3/23/2020 1706 SAPD 4906 Sinclair Rd. 78222 3 Manufacturing DSD No No Exempt. No more than two people present.
Commercial /
993 3/23/2020 1706 SAPD 5002 Sinclair Rd. 78222 3 Manufacturing DSD No No Exempt. No more than two people present.
994 3/23/2020 1643 SAPD 5545 NW Loop 410 78238 7 Tattoo Parlor DSD Yes No Provided flyer. Only 7 people inside.
Reinspection conducted to determine compliance in agreement
with DSD Director to cease operations by 1700. Ceased operation
995 3/23/2020 1610 SAPD 8506 Speedway Dr. 78230 1 Gym/Dance Studio DSD No No at 1730.
2300 Fredericksburg Only ten people are being allowed inside at one time. Education
996 3/23/2020 1600 SAPD Rd. 78201 1 Laundromat DSD Yes No provided.
2822 General Hudnell
997 3/23/2020 1541 SAPD Dr 78226 4 Call Center SAPD Yes No Caller stated 500 employees working at call center for TEXTAG
No violations found at location. Worker on break. Fact sheet
998 3/23/2020 1500 SAPD 502 S Zarzamora 78207 5 Restaurant CCDO Yes No issued.
Complaint made about Well Med medical management security.
Medical/healthcare Stated that 100 employees seated close to one another -
999 3/23/2020 1410 SAPD 5800 Northwest Pkwy 78249 8 clinic SAPD Yes No management working from home.
Medical/healthcare Complaint about Cosmetic Dentistry of SA. Caller stated location
1000 3/23/2020 1400 SAPD 16535 Huebner Rd 78248 9 clinic SAPD Yes No still doing elective procedures and no one wearing masks.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Business open and and people eating inside. Establishment was
closed but open for take out. Employee was eating lunch on porch,
1001 3/23/2020 1335 SAPD 13259 Blanco 78248 9 Restaurant Health Yes No will ensure employees don't eat were they are visible.
Complaint received for Sam's Club. Spoke with manager about
1002 3/23/2020 1325 SAPD 5055 NW Loop 410 78229 7 Grocery Store DSD Yes No social distancing. In compliance
Complaint about Sam's Club. Long line outside with customers too
1003 3/23/2020 1316 SAPD 5055 NW Loop 410 78229 7 Big Box Store SAPD Yes No close together.
Business open and not praticing social distancing. Educated
manager on social distancing and number of people in
1004 3/23/2020 1305 SAPD 3910 McCullough 78212 1 Barber/Salon Health Yes No establishment
Medical/healthcare
1005 3/23/2020 1300 SAPD 14603 Huebner Rd 78230 8 clinic CCDO No No No violations found at location.

1006 3/23/2020 1224 SAPD 19141 Stone Oak Pkwy 78258 9 Hair Salon CCDO No No No violations found at location.
Commercial / Complaint received for PMG Warehouse. Spoke with manager
1007 3/23/2020 1217 SAPD 5130 Commerce PKWY 78218 2 Manufacturing DSD Yes No about social distancing. In compliance
Complaint received for Superior Healthplan. Spoke to manager
1008 3/23/2020 1217 SAPD 7990 IH-10 W 78230 8 Office Building DSD Yes No about social distancing. In compliance
Customers at arrival of location were practicing social distancing in
line. Spoke to supervisor at HEB and just informed him of
1009 3/23/2020 1207 SAPD 300 Olmos Dr W 78212 1 Grocery Store DSD Yes No complaint. No violation.
Complaint received for “Nations Cabinetry”. Spoke with manager
Commercial / to explain city code/social distancing , handed flyer. No violation
1010 3/23/2020 1154 SAPD 4600 West 90 HWY 78237 5 Manufacturing DSD Yes No found at this time. Skeleton crew working at this time.
Contacted director at location. Stated people weren't listening.
Medical/healthcare Went to talk to the crowd and told them to stand 6ft apart. They
1011 3/23/2020 1145 SAPD 519 E Quincy St 78215 1 clinic CCDO Yes No didn’t comply. SAPD called and they complied after.
Complaint received for Spectrum HealthPlan. Spoke with manager
1012 3/23/2020 1130 SAPD 10130 State Hwy 151 78251 4 Office Building DSD Yes No about social distancing. No violation found.
Complaint received for Great Clips, barber/salong. Spoke with
1013 3/23/2020 1130 SAPD 10003 NW Miliary Hwy 78231 9 Barber/Salon DSD Yes No owner about social distancing. Exempt.
Complaint received that over 10 people in dining room sitting and
eating. In compliance, manager is locking door after each customer
and customers that made orders are only allowed to come in after
1014 3/23/2020 1125 SAPD 955 Pleasanton 78214 3 Restaurant Health Yes No a text from manager.
1015 3/23/2020 1047 SAPD 8631 Broadway St 78217 10 Restaurant CCDO No No No violations found at location. Tables taped off.
10 or more people at location, Zumba class. Educated manager on
1016 3/23/2020 1020 SAPD 2216 Nogalitos 78225 5 Gym/Dance Studio Health Yes No declaration and social distancing
Individuals working out at the location, The Pit. DSD Director spoke
with owner to cease operation by 1700 hrs Monday, 3/23/20.
1017 3/23/2020 0920 SAPD 8506 Speedway Dr 78230 1 Gym/Dance Studio DSD Yes No Reinspection at 1800 found location closed.
Medical/healthcare Complaint received for dentist office, Robert Castro, DDS. Spoke
1018 3/23/2020 0905 SAPD 1926 Pleasanton Rd 78221 3 clinic DSD Yes No with the owner. In compliance.

Complaint received for retail store, Alamo Candy Company. Spoke


with the owner. In compliance. Only allowing 8 customers in store
1019 3/23/2020 0905 SAPD 2738 Blanco Rd 78212 1 Retail DSD Yes No at a time and employees in back are practicing social distancing.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Complaint received of people in lobby of restaurant. No customers
were observed sitting in the lobby. A few customers walked in,
ordered, received their coffee/food and then left. Manager
1020 3/23/2020 0900 SAPD 10029 San Pedro 78216 1 Restaurant Health Yes No educated on social distancing for staff and employees.
Medical/healthcare Complaint at Canyon Creek Dental. Caller, an employee, stated
1021 3/23/2020 0831 SAPD 16905 Blanco Rd 78232 9 clinic SAPD Yes No location still open.
Complaint at Taco Express. Caller stated 6 people dining at
1022 3/23/2020 0721 SAPD 3659 Culebra Rd 78228 7 Restaurant SAPD Yes No location.

Establishment was closing. No customers were present. Signage


was present on doors & owner won't allow more than 5 customers
1023 3/22/2020 2140 SAPD 850 Cincinnati Ave 78201 1 Restaurant Health Yes No in store; educated establishment on social distancing details.
1024 3/22/2020 2010 SAPD 227 Aransas 78210 2 Restaurant DSD No No Business was closed.
Gave flyer to store manager and spoke to manager about
1025 3/22/2020 1843 SAPD 6839 San Pedro 78216 1 Grocery Store DSD Yes No recommended guidelines concerning social distancing.
1026 3/22/2020 1630 SAPD 538 Randall 78237 5 Restaurant DSD No No Did not find any inside dining. To-go service only.
1027 3/22/2020 1616 SAPD 13730 San Pedro 78232 9 Restaurant DSD No No Did not find any inside dining. To-go service only.
3510 Enrique Barera Commercial /
1028 3/22/2020 1445 SAPD Hwy 78227 6 Manufacturing Health No No Establishment was closed. No workers present.
1029 3/22/2020 1326 SAPD 8902 S Presa 78223 3 Restaurant DSD No No No violation.
1030 3/22/2020 1326 SAPD 8750 S Presa 78223 3 Restaurant DSD No No No violation.
Store is open. No violations observed. Made contact with
1031 3/22/2020 1318 SAPD 7400 San Pedro Ave 78216 1 Retail Store CCDO No No manager. No further action taken.
Patrons dining in dining area, given 30 minutes to disperse for
social distancing. Distributed flyer. Possible escalation if additional
1032 3/22/2020 1305 SAPD 1151 Culebra 78201 1 Restaurant Health Yes No violations observed.
1033 3/22/2020 1254 SAPD 8260 Marbach Rd 78227 4 Retail DSD No No Exempt from the ordinance.
Made location at Original Donut Shop. Spoke with manager.
3307 Fredericksburg Explained city code, handed flyer. No one is dining inside Take
1034 3/22/2020 1227 SAPD Rd 78201 7 Restaurant DSD Yes No out/Drive Thru. No violation found at this time.
Made contact with owner. Stated she was told by COVID hotline
that employees did not count for safe distance or towards number
of people inside. Observed fewer than 50 people at location. Line
1035 3/22/2020 1145 SAPD 1402 Gillette Blvd 78224 4 Restaurant CCDO Yes No of customers outside location. Fact sheet issued.
1036 3/22/2020 1140 SAPD 955 Pleasanton Rd 78214 3 Restaurant DSD No No No Violation.
1037 3/22/2020 1125 SAPD 2525 SW Loop 410 78227 4 Restaurant DSD No No No dining inside restaurant. To go only. No violation.
Made location at Kolache Donut. Spoke with manager. Explained
city code, handed flyer. Verbal warning given for customers briefly
dining inside. First verbal warning at this time. Manager posted
1038 3/22/2020 1118 SAPD 6330 De Zavala Rd 78249 8 Restaurant DSD Yes No signs as we were leaving property.
29 individuals waiting for orders at Tellez Tamales & Barbocoa.
Spoke with owner to observe social distancing and not allowing to
1737 S General many people in the restaurant at the same time. Owner complied
1039 3/22/2020 1104 SAPD McMullen 78237 5 Restaurant DSD Yes No by having other waiting outside.
1040 3/22/2020 1045 SAPD 937 W. Pyron 78221 3 Residential DSD No No Referred to SAPD as a noise complaint.
1041 3/22/2020 1015 SAPD 4941 W. Commerce 78237 5 Laundromat DSD Yes No Gave flyer and encouraged practicing social distancing.
1042 3/21/2020 0837 SAPD 1363 Austin Hwy 78209 10 Restaurant SAPD Yes No

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
1043 3/21/2020 0228 SAPD 1321 N Zarzamora St 78207 1 Bar SAPD Yes No
1044 3/21/2020 0007 SAPD 250 Brenner Ave 78237 5 Residential SAPD Yes No
Location proactively identified by officer. Bar with patrons inside -
1045 3/21/2020 2302 Other 1921 N Zarzamora 78201 1 Bar DSD Yes No ***issued stop order***
Location proactively identified by officer. Spoke with the business
1046 3/21/2020 2216 Other 7959 Broadway 78209 1 Restaurant DSD Yes No owner on ordinance. To go orders only. Left flyer.
1047 3/21/2020 2207 SAPD 220 Greenlawn 78201 1 Residential SAPD Yes No
Dillons Vista / Thomas
1048 3/21/2020 2132 SAPD York Blvd 78251 4 Residential SAPD Yes No
Location proactively identified by officer. Found location with
multiple cars in parking lot. Location is take-out only and the
1049 3/21/2020 2052 Other 821 W Commerce 78207 5 Restaurant DSD Yes No vehicles belonged to employees. Informed of ordinance.
No one observed working out in gym. Contacted owner. Uses gym
1050 3/21/2020 1926 SAPD 4730 Pettus St 78228 7 Gym/Dance Studio CCDO Yes No for storage room and is re-modeling. Fact sheet issued.
1051 3/21/2020 1816 SAPD 19179 Blanco Rd 78258 9 Bar DSD Yes No Elisa/James - Four people waiting for take-out food. Left flyer
Location identified proctively. Spoke with manager. Explained city
1052 3/21/2020 1745 Other 25 NE Loop 410 78216 1 Restaurant DSD Yes No code, handed flyer. No one is dining inside, take out only.

No dining in was observed. Only employees were in establishment.


Fruteria is an order & go. Observed 4 customers ordering from
window and leaving with food. Signage is posted for social
1053 3/21/2020 1640 SAPD 106 S Callaghan Rd 78237 6 Restaurant Health Yes No distancing, phone orders and carry out orders. Education provided.
Talked to office manager and advised no more than 50 people
1054 3/21/2020 1611 SAPD 3903 Eisenhauer Rd 78218 2 Retail/Flea Market CCDO Yes No were allowed. Stated she will make arrangements.
Arrived on scene to full parking lot. Spoke with staff and explained
1055 3/21/2020 1342 SAPD 1805 Pleasanton Rd 78221 3 Restaurant CCDO Yes No ordinance. Staff will have customers wait in vehicles.
Office/bail bonds. Observed 20 homeless individuals grouped up
1056 3/21/2020 1335 SAPD 1323 W Martin St 78207 5 Office Building CCDO Yes No because of the rain. They were asked to disperse.
7523 Northwest Loop Made contact with store manager. Complied and made
1057 3/21/2020 1334 SAPD 410 78245 6 Retail CCDO Yes No arrangements.
Upon inspection observed a restaurant doing takeout orders and
selling groceries as well, all while enforcing social distancing by
monitoring parking lot and only allowing 10 people in at a time.
Spoke with manager and informed him more on the requirements
1058 3/21/2020 1248 SAPD 120 Produce Row 78207 1 Restaurant DSD Yes No when keeping business open. In compliance.
Upon inspection observed a restaurant doing takeout orders and
selling groceries as well, all while enforcing social distancing by
monitoring parking lot and only allowing 10 people in at a time.
Spoke with manager and informed him more on the requirements
1059 3/21/2020 1248 SAPD 218 Produce Row 78207 1 Bar DSD Yes No when keeping business open. In compliance.
Spoke with owner. Customers inside restaurant ordering food to
1060 3/21/2020 1241 SAPD 1363 Austin HWY 78209 10 Restaurant DSD Yes No dine in. Owner was told, " Order to Go only".

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
No social gathering observed, No dining from snack bar, chairs
were removed and minimal customers and vendors were observed
& are aware of social distancing. Establishment is aware if possible
social gathering & dining by patrons they will close concession
stand. Establishment will make routine checks in flea market to
1061 3/21/2020 1230 SAPD 1331 Bandera Rd 78228 7 Retail/Flea Market Health Yes No comply. Education provided.
Spoke with owner and manager. Advised of ordinance and stated
he will comply. Fact sheet issued. ***Second visit for operating.
First was at 3/19/2020 at 2355. DSD managers spoke with owners
1062 3/21/2020 1214 SAPD 8506 Speedway Dr. 78230 1 Gym/Dance Studio CCDO Yes No on 3/19 & 3/20. Possible citation to be issued.***
Location proactively identified by officer. Spoke with the business
1063 3/21/2020 1207 Other 319 WW White S 78220 2 Restaurant DSD Yes No owner on ordinance. To go orders only. In compliance
Establishement is conducting take out orders no dining in
establishment observed. Establishment has signage and only
allowing no more than 10 people at a time. have people wait in
cars and call in order and deliver to car when ready. Educated
1064 3/21/2020 1150 SAPD 5034 W. Commerce 78237 5 Restaurant Health Yes No establishment in 10 people includes employees.
Spoke with manager. Explained city code, handed flyer. No one is
1065 3/21/2020 1145 SAPD 536 WW White Rd S 78220 2 Restaurant DSD Yes No dining inside, take out only.
1066 3/21/2020 1145 SAPD 4403 E Houston St 78220 2 Restaurant DSD Yes No Spoke with the owner. In compliance
Location is STW Selfdefense- Fitness-Fit to Fight. Spoke with
owners daughter Jen, she stated they were not open for business
but were allowing employees to clean and instructors to record
workout videos. We did observe around 10 people leaving gym.
After they left we did observe 8 more arriving. Owner of gym
showed up and was very upset, stating he will have employees and
whoever he wants here and nothing can be done about it. He also
informed us that he has already been warned twice by other city
officials. Posted an emergency declaration stop work order at the
property. ***Owner states twice warned by other city officials
(total of 3 visits). Stop work order issued. Possible citation to be
1067 3/21/2020 1117 SAPD 18450 Blanco Rd 78258 9 Gym/Dance Studio DSD Yes No issued***
Proactively identified by officer. Location is a convenience store
Retail/Convenience that had occupied dine-in seating. Business owner advised of
1068 3/21/2020 1020 Other 1124 New Laredo HWY 78211 4 Store DSD Yes No ordinance. In compliance
Under 10 employes were at restaurant only 1 customer was
ordering. No dining in was observed. Two employees was on break
1069 3/21/2020 1004 SAPD 1918 West Ave 78201 1 Restaurant Health Yes No and eating alone. Educated Establishment via flyer.

Spoke with owner. In compliance.


1070 3/21/2020 1003 SAPD 1126 New Laredo HWY 78211 4 Restaurant DSD Yes No
Made location at 1136 W Hildebrand Ave “El Manantial”. Spoke
with manager. Explained city code, handed flyer. No one is dining
1071 3/21/2020 0912 SAPD 1136 W Hildebrand 78201 1 Restaurant DSD Yes No inside take out only.
Officer proactively observed possible party at location. Made
1072 3/20/2020 2336 Other 1515 Morning Sun 78228 7 Residential DSD Yes No location; party under 50 people. Advised to stay under 50 people.
Call received for party going on. Officers made location, no party at
1073 3/20/2020 2317 SAPD 5618 Sunkist 78228 7 Residential DSD No No that address

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Call made to Health. Claim to be a party at a club called MVP. No
club at location. Location was a private residence with no activity
1074 3/20/2020 2305 Other 2226 Culebra 78228 5 Bar Health No No at address or in the surrounding area.
847 S General Takeout only, register is outside and employees are taking food
1075 3/20/2020 2040 SAPD McMullen 78237 5 Restaurant DSD No No their vehicles.
Talked to owner explained the situation and ordinances she was
willing to comply and dispersed the patrons came back in 30 mins
1212 Fredericksburg to check up on the place there are only 2 people in at a time and
1076 3/20/2020 1754 SAPD Rd 78201 1 Restaurant CCDO Yes No the patrons are waiting for their food in their cars.
1077 3/20/2020 1746 SAPD 10103 State Hwy 151 78251 4 Office Building DSD No No Spectrum call center clear exempt
Call received for restaurant that has softball complex adjacent to
it. Contact made with owner David Martinez, advised of
declaration. Had about 15 people at location, he closed up shop
1078 3/20/2020 1740 SAPD 12567 Somerset Rd 78073 4 Restaurant DSD Yes No and everyone left.
Contact made with manager advised to have customers stand 6ft
1079 3/20/2020 1722 SAPD 4122 S Flores st 78214 3 Restaurant DSD Yes No apart from each other, ordering carry out.
More than 25 people in parking lot. Restuarant was compliant.
There are several businesses in the strip mall and several cars.
1080 3/20/2020 1625 SAPD 12555 Nacogdoches 78217 10 Restaurant Health Yes No 1706 closed.
More than 25 people in parking lot. Mi Rancho had patrons
standing and waiting for their order, reminded them to wait
outside for curbside as stated on poster outside restaurant.
Several business in the strip center and several cars. Kostas Greek
1081 3/20/2020 1625 SAPD 12606 Nacogdoches 78217 10 Restaurant Health Yes No Restaurant closes about 3pm. Closed at 1721
Report received of over 50 people at the location, no gathering at
1082 3/20/2020 1617 SAPD 7730 Bandera Rd 78240 7 Restaurant DSD No No location found
Observed over 50 people at the realty office. Contact made with
11503 Jones manager advised having a real estate seminar, will keep under 50
1083 3/20/2020 1604 SAPD Maltsburger # 1127 78216 9 Office Building DSD Yes No people.
Call made to Health. Dining room is open and people are eating.
No one is dining in restaurant. All tables and chairs were put away.
1084 3/20/2020 1600 Other 4703 Rigsby 78222 2 Restaurant Health Yes No Closed 1750
Call made to Health. Dining room is open and people are eating.
1085 3/20/2020 1600 Other 4731 Rigsby 78222 2 Restaurant Health Yes No No one is dining in restaurant, drive thru is open . Closed 1755
Call made to Health. Dining room is open and people are eating.
No one is dining in restaurant, drive thru is open and table and
1086 3/20/2020 1600 Other 4930 Rigsby 78222 2 Restaurant Health Yes No chairs are put up . Closed 1800
Officer proactively observed assemblage. Spoke with manager
1087 3/20/2020 1400 Other 3002 Commercial 78221 3 Restaurant DSD Yes No about ordinance. In compliance
1088 3/20/2020 1356 SAPD 3138 SE Military 78223 3 Barber/Salon DSD No No Closed for business
People eating in dining room. It was valid and given 30 min for
customer to leave. Mgmt was educated on dining room
1089 3/20/2020 1345 SAPD 8498 Fredericksburg 78229 8 Restaurant Health Yes No regulations
1090 3/20/2020 1330 SAPD 4122 S Flores 78214 3 Restaurant DSD Yes No Customers waiting for orders, Spoke to manager about ordinance
The Joint had a practitioner traveled to Mexico and came back to
work and did not self quarantine. Educated medical staff about the
1091 3/20/2020 1318 SAPD 1742 N 1604 E 78232 9 Medical Office Health Yes No importance of self quaritining after travel.

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Warning Citation to
Call Call Source Zip Council Location/Property Response
Date Address Issued? be Issued? Description of Violation & Outcome
Time Code District Type Team
(Yes, No) (Yes, No)
Lots of people at bar area. At the time of inspection only 6
employees were at establishment. Educated on mass gathering
1092 3/20/2020 1315 SAPD 1902 S Flores 78204 5 Bar Health Yes No information.
Spoke with manager about ordinance. In compliance. Dining area
1093 3/20/2020 1249 City Council 1616 SW Military 78221 3 Restaurant DSD Yes No locked
1094 3/20/2020 1249 City Council 3020 Commercial Ave 78221 3 Restaurant DSD Yes No Spoke with manager about ordinance. In compliance
People working out in a gym in the parking lot.Educated
1095 3/20/2020 1240 SAPD 18450 Blanco 78258 9 Restaurant Health Yes No establishment on mass gatherings and practicing social distancing.
Report of dining room open with 20 people eating. At inspection,
the dining room closed & a table set up outside of the
establishment where orders placed and money taken. Spoke with
manager who stated the dining room has been closed and people
in the lobby were picking up their orders. Advised manager to have
the public wait in their cars and have the employee take the order
1096 3/20/2020 1235 SAPD 847 S Gen McMullen 78237 6 Restaurant Health Yes No to the car to minimize the people congregating.
Spoke to owner about ordinance. Cleared no interaction inside of
1097 3/20/2020 1230 SAPD 4849 Roosevelt 78214 3 Restaurant DSD Yes No restaurant, drive-thru open.
Dining room oepn with 10 people and customer in drive thru was
upset about it. No one was in dining room at time of inspection. All
1098 3/20/2020 1226 SAPD 2603 Goliad 78223 3 Restaurant Health Yes No chairs are up on the tables.
Made contact with the owners son and explained about the
ordinance and explained about no dinning in. Also referred them
1099 3/20/2020 1207 SAPD 2702 Roosevelt Ave 78214 3 Restaurant CCDO Yes No to the city site for further information concerning operations.
Dining room open with 19 people eating. Did have three people
eating and manager was educated about requirements about
1100 3/20/2020 1150 SAPD 536 S WW White 78220 2 Restaurant Health Yes No dining room being closed.

Dining room open and people are eating. Clients were sitting down
at the tables and ordering their food then waiting for their to-go
1101 3/20/2020 1020 SAPD 10704 Perrin Beitel 78233 10 Restaurant Health Yes No orders and were not eating in the dining room. Educated Manager.
Made contact with gym owner. Observed gym open and
equipment being used. Advised owner of ordinance. Stated he will
1102 3/20/2020 1001 SAPD 14242 Cross Canyon 78232 9 Gym/Dance Studio CCDO Yes No let the parents know to pick up their daughters from location.
1103 3/20/2020 1000 SAPD 1815 Pleasanton Rd 78221 3 Restaurant DSD Yes No Spoke with manager about ordinance. In compliance
1104 3/20/2020 1000 SAPD 10307 Roosevelt Ave 78214 3 Restaurant DSD Yes No Spoke with owner about ordinance. In compliance
More than 10 people gathering in line outside. Establishment
understood rules and customers were going to stay in vehicles and
orders would be brought out to them by employees. She was
1105 3/20/2020 0910 SAPD 1031 Patricia 78213 9 Restaurant Health Yes No giving out free food until she ran out.
1106 3/20/2020 0755 SAPD 1504 Castroville Rd 78237 5 Restaurant SAPD Yes No

Call received for gym operating all day. Observed clients exercising
in gym. Manager removed all clients. Declaration in effect for 30
1107 3/19/2020 2355 SAPD 8506 Speedway Dr. 78230 1 Gym/Dance Studio DSD Yes No days; no clients permitted on site; left with fact sheet.

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