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BIDDER MANUAL

SHIPPING CORPORATION OF INDIA LTD


12 July 2018
BIDDER MANUAL

Table of Contents

INTRODUCTION ..................................................................................................................... 3

SCI E-TENDER WEBSITE HOMEPAGE ........................................................................... 4

1.1 Important Hyperlinks on Homepage ............................................................................................... 4

1.2 Minimum Pre-requisites .................................................................................................................... 6

DESKTOP & LAPTOP SETTINGS ...................................................................................... 7

2.1 JAVA ..................................................................................................................................................... 7


2.1.1 Installation .......................................................................................................................................... 7
2.1.2 Settings ............................................................................................................................................. 10

2.2 Microsoft Internet Explorer settings ............................................................................................. 12

2.3 Installation of Digital Certificate e-Token ..................................................................................... 16

BIDDER REGISTRATION ................................................................................................... 18

3.1 Bidder Registration & User Credential ......................................................................................... 18

3.2 Bidder Registration Process at SCI .............................................................................................. 20

3.3 Digital Signature ............................................................................................................................... 20

E-TENDER PORTAL............................................................................................................ 21

4.1 Type of Tenders at SCI .................................................................................................................... 21

4.2 Searching Tenders ........................................................................................................................... 22


4.2.1 Search tender using `Show Quick Criteria Maintenance: ......................................................... 23
4.2.2 Search tender using `Filter’ option: .............................................................................................. 23

4.3 View Open Tender ............................................................................................................................ 24

4.4 Steps to Download Tender Attachments ..................................................................................... 27


4.4.1 One Bid Tender ............................................................................................................................... 27
4.4.2 Two Bid Tenders ............................................................................................................................. 28

CREATING & EDITING RESPONSES ............................................................................. 32

5.1 Registration ....................................................................................................................................... 32

5.2 Question & Answers ........................................................................................................................ 33

5.3 Create Response .............................................................................................................................. 36


5.3.1 Steps to Upload Technical Bid Attachments: ............................................................................. 37
5.3.2 Steps to Upload Price Bid .............................................................................................................. 41

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5.4 Submit RFx Response ..................................................................................................................... 44

5.5 Editing Response ............................................................................................................................. 46

E-AUCTION ........................................................................................................................... 47

ESSENTIALS ........................................................................................................................ 58

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INTRODUCTION

The purpose of this manual is to guide potential bidders to use in SAP SRM for e-tendering
along with the sample screens and explanation of the various available features and functions.
1. E-Tendering
2. Reverse Auction

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SCI E-TENDER WEBSITE HOMEPAGE

SCI e-Tendering Portal will be access via internet using URL https://etender.sci.co.in

1.1 Important Hyperlinks on Homepage


User ID and Password: Enter your valid user ID, password, and click button to
access SCI e-Tendering portal
In case you are logging for the first time, the system will prompt you to change your password.

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Guest: Potential bidders without valid credentials can view active open tenders by clicking
the button. With the GUEST ID, you will be able to view tender, download tender
attachments and technical specification documents, but will not be able to participate in e-
Tendering process.

Forgot Your Password: Refer to this hyperlink to obtain new system generated password, in
case password is forgotten / expired / locked due to repetitive incorrect password attempts.
Note: For unlocking the user send mail to SRM Helpdesk. Email id is available on contact us
link.

Request User ID (For New Bidders): The potential bidders who intend to participate in e-
Tendering process, but do not have user id and password, should refer to this hyperlink to
register their company and obtain user id and password e-Tendering portal from SCI. Refer to
Bidder Registration section of this manual for more details.

Ready Reckoner for Bidders: Refer to this hyperlink to view online process guide for SCI e-
Tendering and Reverse Auction.

Legal Disclaimer/Privacy Policy: Refer to this hyperlink for SCI e-Tendering legal disclaimer
and privacy policy.

Download JRE: In order to sign the document using digital certificate or upload/view the
digitally signed document, installation of Java (JRE) software in the system is required. Refer
to this hyperlink to download and install JAVA software from SCI Website.

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1.2 Minimum Pre-requisites


 Desktop/laptop with internet broadband connectivity and Microsoft Internet Explorer
version 6 and above
 Obtain/possess digital certificate of class 3B type. Kindly refer to “Controller of
Certifying Authorities (CCA) of India” website http://cca.gov.in for licensed Certifying
Authorities, in order to procure class 3B digital certificate.
 Share the valid Email Id of your organization to SCI, where all system generated
communication related to e-tendering process will be forwarded.
 Obtain valid user id and password from SCI to access SCI e-Tendering portal.
 Install JAVA software and execute Microsoft Internet Explorer setting as described
under Desktop/Laptop setting section.

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DESKTOP & LAPTOP SETTINGS

2.1 JAVA

2.1.1 Installation

In order to sign document using digital certificate or view digitally signed document,
installation of Java (JRE) software is required in the desktop/laptop through which the bidder
is submitting their tender response. It is recommended to take help of your IT support team for
necessary installation and settings.
For installation of JAVA from SCI e-Tendering web site, please use following steps:-
Go to the link: https://etender.sci.co.in
Download the JRE for “Windows” platform as per shown below in the screenshot. Save the
file & install JRE completely.

Click here to
download JAVA JRE

SCI FTP Website will open in the new tab.

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Click on link
mentioned
below

Oracle website will open in new window. Click on the link mentioned below and download the
JAVA Software.

Click on link
mentioned
below

A Dialog Box will appear as below.


 Click on the Save Button and select a location for saving the java installation file on the
local desktop/ laptop
 Run to run the installation immediately.

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Click on Save

Click here
Run

Click on the Install button for installation.

Click on
Install

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Note: On successful installation of Java, message as above will be displayed. Restart the
browser.
2.1.2 Settings

 Open Windows Start  Control Panel  Java  General  Network Settings 


Choose “Direct Connection” and click “OK”.

Note: In case Java applet in not loaded properly, do as mentioned below

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 Open Windows Start  Control Panel  Java  General  Settings  Choose


“Delete Files” and click “OK”.

Below mentioned occurs due to application is blocked by Higher Version of Java which
provided enhanced security features.

Note: Following changes needs to be done in order for e-tender portal to work in higher
version of java. Bidder are requested to consult with their IT support team before making any
changes.

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 Open Windows Start  Control Panel  Java  Security  Select “High”  Edit
Site List  Add https://etender.sci.co.in and https://etender.sci.co.in/irj/portal in the
site list
Click “OK” and “APPLY”. After doing this log-off, restart internet explorer and log-
in again.

2.2 Microsoft Internet Explorer settings


The following Microsoft Internet Explorer settings are required to be carried out on the
desktop/laptop for proper functioning of digital certificate. Please note same is required to be
maintained for all Government Portals generally.
Some of these settings may be blocked by IT security team. In those case bidders are requested
to contact their IT support team.
1. Open Internet Explorer  Tools  Internet Options  Security  Trusted sites 
Sites  Add site https://etender.sci.co.in. Press OK button to save the settings.

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Click here
Run

2. Open Internet Explorer  Tools  Internet Options  Security  Trusted Sites 


Custom level  Security Settings – Trusted Sites Zone or for this zone section.

Click on Custom Level  reset to Low or Medium, and maintain following values in
setting, press OK button to save the settings.

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ActiveX Control and Plug-ins


Allow previously unused ActiveX controls to run without prompt Enable
Allow Scriptlets Enable
Automatic prompting for ActiveX Control Enable
Binary and script behaviors Enable
Download signed ActiveX controls Enable
Download unsigned ActiveX controls Enable
Initialize and script ActiveX controls not marked as safe Enable
Only allow approved domains to use ActiveX without prompt Enable
Run ActiveX controls and plugins Enable
Script ActiveX controls marked safe for scripting Enable
Downloads
Automatic Prompting for Downloads Enable
File Downloads Enable

3. Open Internet Explorer  Tools  Internet Options Privacy 


Uncheck “Block Pop-ups” check box Press OK button to save the settings.

OR add SCI Website in the exception.

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4. Open Internet Explorer  Tools  Internet Options  General  under “Temporary


Internet Files” section  delete cookies.
5. Open Internet Explorer  Tools  Compatibility View Settings  Add 
“sci.co.in”.

Restart the computer.

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2.3 Installation of Digital Certificate e-Token


Install the driver compact disc of digital signature e-token in consultation with the vendor from
where the digital signature certificate is procured. After installation of the driver compact disc,
attach the e-token in your system USB port. Perform the following check to ensure that the
digital signature is proper and its drivers are installed properly.
Go to Internet Explorer  Tools  Internet Options  Contents  under Certificates Section
in Personal Tab, click on certificate.
The name of the person to whom the certificate is issued will appear.
Double click on the certificate

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Check Validity of the DSC

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BIDDER REGISTRATION

3.1 Bidder Registration & User Credential

In order to participate in the SCI e-tendering process, bidder should have valid login user id
and password to access e-Tendering portal. The option ‘Request user id (for new bidders)’ is
available on the home page of SCI e-tendering Portal (https://etender.sci.co.in). This one-time
activity is required for new bidders only, who are first time participating in e-tendering process.

Click here to
Request User
ID

Click here for


Privacy Policy

On clicking the link `Request for User ID (for New Bidders)`, Supplier registration for The
Shipping Corporation of India (SCI) Tenders page will open.

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Please complete the registration form in detail and submit. Ensure that the e-mail id mentioned
in the form is the one on which you wish to receive all e-tender related information including
the user ID and password.
The Supplier Registration in SCI is mentioned below. Whenever there is any change in
communication email, same is to be communicated to purchaser via email.

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3.2 Bidder Registration Process at SCI

Bidder
Automated mail with User
Credential sent to Bidder

NO
NO
Already Fill the Supplier
Registered Registration Form

Automated Mail
YES
NO YES DO does Vendor
NO Replication in
Send Mail to Dealing officer SRM
concerned DO
for vender
create/change

Bidder
Registered
Vendor Created

NO
NO

Forward Mail with MDM Team


Registration form
details

3.3 Digital Signature


Please refer to Digital Signature FAQ on the Homepage for clarity.

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E-TENDER PORTAL

4.1 Type of Tenders at SCI


At The Shipping Corporation of India (SCI), the tendering process is carried out either as open
tender or as limited tender. Open tenders and limited tenders are further categorized into one
part bidding and two parts bidding. Based on this information following tender types are
available in SRM system.

Tender
Description Explanation
Type

In two bids tendering process, bidder submits the bid in


two parts. Part 1 is a technical bid and part 2 is a price bid.
In 2 bids tendering process, the technical bids and price
bids are opened and evaluated on different date and time
2BOT Two bid open
by DO and TPC members in presence of bidders.
tender
2BOT is an open tender hence any bidders with SCI e-
Tendering portal user ID/password and digital signature
can participate in this type of tender.

2BLT is similar to 2BOT, except that it is a limited tender


2BLT Two bid limited
and only invited bidders can participate in this type of
tender
tender.

In one bid tendering process, bidder submits the bid only


in one part and this part is opened and evaluated on the
price opening date and time by DO and TPC members in
1BOT One bid open presence of bidders.
tender
1BOT is an open tender hence any bidder with SCI e-
Tendering portal user ID/password and digital signature
can participate in this type of tender.

1BLT is similar to 1BOT, except that it is a limited tender


1BLT One bid limited
and only invited bidders can participate in this type of
tender
tender.

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Tender
Description Explanation
Type
In Spot Bid tendering process, bidder submits the bid only
in one part and this part is opened and evaluated on the
price opening date and time by DO and TPC members in
presence of bidders.
One bid spot
1SPO purchase open 1SPO is an open tender hence any bidder with SCI e-
tender Tendering portal user ID/password can participate in this
type of tender.

File signing and price encryption using digital certificate is


not applicable in this type of tender.
One bid spot 1SPL is similar to 1SPO except that it is a limited tender
1SPL purchase and only invited bidders can participate in this type of
limited tender tender.

4.2 Searching Tenders


Bidder logs into the SCI e-Tendering portal using his user id & password.

Click on All

All active
tenders will
be displayed

There are two ways to search a tender from the list of tenders
• Using ‘Show quick criteria maintenance’
• Using ‘Filter’ option
NOTE:
# e-Tender is referred as “Event” for Bidders.
# When bidder login through Guest user, only active open tender type tenders will be
displayed such as Two Bids Open Tender, One Bid Open Tender and One Bid Spot Purchase
Tender.

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# With GUEST ID, you will be able to view tender, download tender attachments and
technical specification documents, but will not be able to participate in e-Tendering process.

4.2.1 Search tender using `Show Quick Criteria Maintenance:

Click here and expand it

To search, enter the


tender number and click
on Apply button

Tender will be
displayed after
searching

4.2.2 Search tender using `Filter’ option:

Click on “Filter”

A blank row will be created as shown below. Enter the tender number or the name of the tender
in the format as shown in screenshot and then press Enter key. The respective tender will
appear.

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Enter tender number and press Enter.


Wildcard characters are accepted

Searched tender
displays on the
screen

After search is complete, click on to delete the filter settings

Click here to
delete filter

4.3 View Open Tender

On the login page of SCI e-Tendering portal site, click on button to logon as guest
user.

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Click here to
login as Guest

All active open tenders will be displayed on the screen as below, click on button to
refresh the tender list.

Click here to
refresh tender list

To search for a particular tender ‘Filter’ option can be used.


Click here to
search with filter
options

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Select the respective e-tender number (Event Number) and click on button to view
e-tender.

2) Click on Display
Event

1) Select respective Tender

E-Tender will be displayed as shown below, in a new window or tab based on your internet
explorer settings.

Refer to Submission
Deadline Date and time

Refer to Remaining time


to submit response

Click on to view the dealing officer’s digital signature and details.

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Click here to view


DO’s credentials

4.4 Steps to Download Tender Attachments

4.4.1 One Bid Tender

Click on ‘Notes and Attachments’ tab, the tender Notes and Attachment of the purchaser will
be as shown below

1) Click on Notes and


Attachment tab

2) Bidder can download document


by clicking on the attachment

Click on the attachment link. The signature initialization window will appear with Signer’s
Certificate Information as shown below

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Click here to close

Click on ‘OK’ to view the content of the file.

File verification
successful, click OK
to view file content

On successful verification, system will prompt to ‘open’ or ‘save’ to view/download the file

4.4.2 Two Bid Tenders

Click on button to open the technical window.

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Click here to open


technical window

Technical RFx window will open in new window or tab based on your internet explorer
settings.

Click on hypertext to expand sub-folders

Click here to
expand Public
folders

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Click here to view


sub-folders within
Public folder

Check the individual subfolders under folder for files attached by dealing officer. The
attached files will appear on the right side of the window. Click on the attachment under
to download the file as explained in previous screenshot.

2) Click on the file hyperlink


to view and download file

1) Click here to view files


under the sub-folder

Click on the attachment link. The signature initialization window will appear with `Signer’s
Certificate Information` as shown below

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Click here to
close

Click on to view the content of the file.

File verified successfully,


click OK to view file
content

On successful verification, system will prompt to ‘open’ or ‘save’ to view/download the file.
Note: Recheck the java settings if

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CREATING & EDITING RESPONSES

5.1 Registration
For all open tender bidder have to manually register themselves through below mentioned
process. For limited tender, invited party does not have to register themselves.
Click on the e-tender number link under ‘Event Number’ column.

Click on tender
no link

The tender (RFx) details will be displayed in a new window or tab based on your internet
explorer setting.

To participate in the tender click on button.

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Click Register for


Tender registration

5.2 Question & Answers

In case you have any queries regarding tender then click on button to
post questions to purchaser.

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Click here to post


questions to purchasers

Enter your query


and send to
purchaser

System will send email notification to purchaser about your query.


Similarly, you will receive email notification when purchaser answers your questions. You can
view Purchaser response by clicking the same button.

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5.3 Create Response

To create response click on

Click here to create


Tender response

Once you registered for the tender and create response (i.e. your bid), the RFx Response
number starting with digit ‘6’ (for example: 6000000280) will be created and displayed on the
response screen shown below.

Click on button to save your response

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Click here to save


your response

Your response will be displayed on the screen with your response number.

5.3.1 Steps to Upload Technical Bid Attachments:

Click on button to open the technical window for uploading of technical


bid. This is applicable only for 2 Bid Tenders.

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Click here to upload


Technical Response

The technical response window will appear as per below screen.


Expand the folder appearing bidder organization name. The detail folder structure will appear.
Click on the respective folder to upload the technical files under sub-folders TENDER DOCS,
CERTIFICATES etc. For clarity, you may prepare index file containing the summary of
documents attached under each folder and attach the same (summarized index file) under index
folder.

Select respective folder by clicking on the folder hypertext, and then click on button at
right side.

Click on Create

Click on folder to upload


technical response
documents

Click on

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Click here

Enter the name of the document to be attached and then click on

Click here to continue

Step 1: Click on , browse and select the file to be signed. Click on ‘OK’ for
signing the file by selecting your digital certificate. The signed file will be stored in the same
folder with file extension .SIG.

Step 2: click on and select the signed file with extension SIG.

Step 3: Click on to upload the signed file.

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Step 1: Click on Sign


button to digitally sign the
file to be attached.

Step 2: Click on browse to


select the .SIG file.

Step 3: Click on save


button

Note:
# please do ensure that only the virus free files are signed and uploaded during e-bidding
# further do not try to sign/upload executable files (e.g. files with extension exe, dll etc)
during e-bidding

The uploaded signed file will appear as per below. In similar manner, scanned copy of EMD
and Tender Fee can also be uploaded under respective folder.

Please make sure


that all the
required files are
uploaded and then
click on ‘Close’
button

Click on the document to view


the uploaded document

After completion of technical bid, close the technical window by clicking on cross button at
the top right side corner of the window.

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5.3.2 Steps to Upload Price Bid

Price Bid should be submitted based on the tender price information,


 In case of Simple Price, all inclusive price is submitted for each line item
 In case of Price with Conditions, price is submitted in break-ups like basic price,
freight, insurance etc. for each line item.
 In case of Price in excel, price is submitted in Microsoft Excel format where the price
bid is uploaded as RFx Response attachment.
Simple Price

Click on the ‘Items’ tab and enter price against each line item.

Go to “Item” tab
Enter Price against
each line item

Price with Conditions

Click on the “Conditions” tab and enter price and price conditions.

Click on “Conditions” tab


Enter price with
conditions for each
line item

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Price in Excel

In case of tender with Price in Excel, the price quotation is submitted in Microsoft Excel format
(with file name extension .XLS). First, you should download the price bid attachment uploaded
by purchaser, fill prices and attached back in the RFx Response as attachment.
After closing the technical response window, the main response window will appear. Please
ensure that the response is in edit mode. In case the response is in display mode, click on
button for edit your response. For price attachment click on “Attachments” tab

Click on Attachments

Step 1: Click on button to sign the file. Browse and select the file to be signed.
Click on ‘OK’ for signing the file by selecting your digital certificate. The signed file will be
stored in the same folder with file extension .SIG.

Step 2: click on button and attach the signed file with extension SIG.

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Step 1: Click on Sign Step 2: click here to


Attachment to digitally sign browse and attachment
the file to be attached. the signed file

Note:
# please do ensure that only the virus free files are signed and uploaded during e-bidding
# further do not try to sign/upload executable files (e.g files with extension exe, dll etc)
during e-bidding
Click on button to confirm the correctness of the RFx Response. A message ‘RFx
response is complete and contains no errors’ should appear.

Before submit, click here to check


correctness of the response

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5.4 Submit RFx Response

Then click on button for bid submission.

Click here to submit RFx


response

Note:
# the ‘submit’ button appears only when your response is in edit mode. In case it is in display
mode, click on edit button and submit button will appear.
# Digital Signature is required only for submitting response for 2 Bit Tenders.
Tender Submission in 2 Bit Tenders

After clicking button, digital certificate will appear. Select your relevant certificate and
click on ’Sign’ button.

1) Select your
digital certificate

2) Click here to
Sign

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Note:
# In case digital signature certificate window does not appear, please install/reinstall the
Java (JRE) s/w (32bit compatible) for ‘windows’ platform. You can download the Java (JRE)
s/w from the SCI e-tender portal logon page using the link ‘Download JRE’.

In case of tender with simple price and price with conditions, the price data is encrypted after
submit, refer to the screenshot below.

Click here to decrypt price data

To view price / edit RFx Response, you need to decrypt price data with your digital certificate.

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Close the window. The below screen will appear. Click on button to refresh the screen.
Your Bid status: ‘Submitted’ will appear as shown. On successful submission of bid, mail
intimation goes to bidders registered e-mail ID.

Click here to
refresh

5.5 Editing Response


Note: In case the RFx Response is already created, the RFx Response number (600000…)
will appear under Response Number column of the searched tender. Click on response number
link. Your RFx Response will be displayed on the screen.

Your RFx
Response number.
Click on the
hyperlink.

In case there is no RFx Response number appearing under ‘Response Number’ column of the
searched tender.

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E-AUCTION
All bidders participating in the Live Auction process are required to submit bid (pricing)
electronically during a specified time-frame. During the Reverse Auction, the bidder shall have
to bid his evaluated price based on the bid-opening price as well as the decrement amount. All
prices submitted during the auction shall constitute valid and binding offers.
The auction format allows suppliers to see their price submittals and their rank against those of
other suppliers, and provides the opportunity for suppliers to improve their rank by reducing
their prices.
The identity of all participating suppliers will not be revealed to other Suppliers and SCI
throughout the online auction. A minimum bid decrement will be pre-set by the system
administrator and the suppliers will be able to see the value of the bid decrement in their
cockpit. The system will NOT accept a bid if the minimum bid decrement is not met. The live
auction cockpit will refresh whenever any bidder submits a bid. It will update the rank of the
bidder, the new lowest bid and the bid decrement required for the next lowest bid.
The auction will be hosted and operated by SCI.
Use your SCI portal User ID and Password to log in. Only the authorized representative of the
Supplier will be able to participate/bid in the live auction. Opening of more than one session
from the same user Id, will result in disconnection of the earlier session.
Click on e-Auction link.

Click on eAuction to display


all the active Auction.

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To search an auction, click on “Show Quick criteria maintenance” tab. Enter the auction
number and then click on ‘Apply’ button. The desired auction will be displayed.

Enter the Event No (RFx No)


and click on Apply.

Select Auction row and click on Auction number.

Click on Filter. Click on Delete Filter


Enter tender number and press
Enter. Wildcard characters are
accepted

The relevant tender will be


displayed.

NOTE:
# Auction is referred as “Event” in SRM.
New screen with the auction details is opened under the auction information tab as shown
below.

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Click on the Auction


Information tab.
The Auction related information
will be displayed.

Click on item tab to view the detail of items.

Click on the Item


tab.

The required Item will be


displayed.

Click on tab ‘Notes and attachment’ to view the auction text and condition of participation.
To launch the Auction, click on “Live Auction” Tab.

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BIDDER MANUAL

Click on the Live Auction


tab in order to participate in
the Auction process.

In case of the Foreign Vendor, the currency in which he has to participate and Exchange rate
will be visible. Click on ‘accept’ button for terms & condition to start Java applet.

Click on the
Accept button

NOTE:
# Above terms and conditions are sample.
The java applet for live auction cockpit will be started as per below screen.

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BIDDER MANUAL

There are three sections of the live auction cockpit screen.


1. Auction Detail
2. Auction Item Detail
3. Chat and system messages

Auction name, auction number, Currency; rule profile will be displayed on the left side of
screen. Start date, end date and the remaining time of the auction will be displayed.

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BIDDER MANUAL

The Auction Detail


will be displayed.

The Auction Item Detail


will be displayed.

Using the mouse pull down, adjust the various parts of the screen for easy viewing, For logging
in the auction you need to enter your price at least once under the bid price field.

Enter the Bid price and click on submit button. Start price for the item will be reflected as well.

The Start Price will be


displayed once the
Auction process starts.
Click on the
Submit after
entering the
Enter the Bid Price Bid Price.
against the Start Price.

A Pop up window as shown below appears. For confirming the price you have entered, click
on yes to continue.

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BIDDER MANUAL

Click on Yes to
continue.

After entering the price, the rank, the best bid price and next valid bid price will be visible.
After entering the Bid Price, the Rank, My Bid
and Next Valid Bid will be visible.

The total value of


the bid will be
visible.

If the you want to send the message to the purchaser, type the message and click on send button.

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BIDDER MANUAL

Click on Send in order to


Enter the message send the message to the
Purchaser

Click on details button, to view the item description.

Click on Details tab to


view the description.

Click on History button, to view the company name, bidder name, date, time and quote value
of the last bid.

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BIDDER MANUAL

Click on the History tab to view


the details of the last bidding.

Click on calculation button, this will display the currency, unit and quantity of item.

Click on the Calculation


tab to view the currency,
Price unit, Quantity etc.

Extension details of the current auction will be viewed by taking the pointer to the time
remaining.

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BIDDER MANUAL

Take the cursor to the remaining


time, and the Extension details of the
current auction can be viewed.

The auction will be ended, when there is no response from bidders or there is no change of L1
during last three minutes of auction deadline.

Click on Ok. This will


show that the Auction
has ended.

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BIDDER MANUAL

Status after the


Auction ends.

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BIDDER MANUAL

ESSENTIALS
1. Note: mentioned in Red are where bidders may face issue so please make note of these
red comments.

2. Please refer to FAQ Section related issue.

3. SCI periodically update the Important Note section on home page, please make note
of it.

4. Bidders are requested to strictly to adhere to the SRM Manual for bid creation.

5. Bidders are to ensure that all the uploaded documents/files in the response are opening
by clicking the same. Opening of file should be checked before submission.

6. Bidders to ensure that status of their response is submitted before the Submission
deadline are reached.

7. Bidders are advised to submit their bid well in advance, not in the last hour.

8. Bidders are requested to log-off properly as soon as the bidding activity is completed.
In case log-out does not happen properly, response transaction sometimes get locked.
In those cases please contact srm.helpdesk@sci.co.in.

9. Bidders are to contact the tender inviting officer/dealing officer for all the queries
related to tender including exemption from tender fee and change of authorized
person/registered mail id/company name/address. Technical issues must be conveyed
to srm.helpdesk@sci.co.in.

10. In case old password is not working, click on Forgot your password. System
generated password will be triggered to the registered e-mail ID. If user is locked, for
only unlocking the user, mail is to be sent to srm.helpdesk@sci.co.in.

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