Prepared by Mac Huyen

WRITING SET 1

Part 1

Title: Mr.
Surname: Nguyen First name: An
Maiden name (if applicable): none
Date of birth: 20/10/2010
Home Address: No. 78, Giai Phong Street, Dong Tam Ward, Hai Ba Trung District, Hanoi
Street: Giai Phong
Postcode: 10000 - 14000 City: Hanoi
Home telephone: 024 3623 1425 Mobile: 012357 10188

Part 2

I’m very glad to become a new member of the neighborhood watch. I am often at work from Mondays
to Fridays, and I’m available on Saturdays and Sundays. Therefore, I can do the watch from 8 p.m. to 10
p.m. on weekends.

Part 3

- Hello, I join your club because I have a passion for reading. Books are my best friends. They help
me broaden my knowledge. I often spend hours reading in my free time.
- I read many different types of books but my favorite sort is history books. I think studying
history is important because it allows us to understand our past.
- I think this is a good idea. Nowadays, the internet is popular. When some books are available
online, it will be more convenient for us to read them. We don’t need to go to the library.
Instead, we can stay at home and read on the internet.

Part 4

Email 1

Hi Tom

I’m so angry that the telephone and internet services have been worse. I was really looking forward to a
better service. I feel let down. Forget it. Perhaps I’ll find a new supplier.

Bye for now. See you soon.

Love

George

Email 2

Dear Sir/Madam

I am writing to let you know that I’m extremely disappointed about the new service. Our telephone and
internet service was disrupted for two days and since then, the service has worsened significantly.
Meanwhile, my business heavily depends on the telephone and the internet. This has caused us
Prepared by Mac Huyen

considerable inconvenience. It seems that the new telecommunication tower you installed does not work
as expected. I wonder if you could fix this problem. If nothing is done, I’m afraid that I have no
alternative but to find a new supplier. I look forward to hearing from you soon.

Yours faithfully

Anna

WRITING SET 2

Part 1

Full name: Tran Van An

Date of birth: 20/10/2010

Home Address: No. 78, Giai Phong Street, Dong Tam Ward, Hai Ba Trung District, Hanoi

Mobile Number: 0988 105 316

Course: Aptis

Semester: 1

Email address: johnbrian@gmail.com

Part 2

As the president of the Environment Club, I’d like to propose some voluntary activities for our club. We
can collect trash on the beach, clean the neighborhood and plant trees along the roadside.

Part 3

- Hello, I join your club because I have a passion for travelling. It makes me happy. I have the
opportunity to see new places, meet new people and enjoy delicious food.
- I would like to travel to the beach. It’s my favorite destination. I love swimming in the sea,
sunbathing, strolling along the beach and eating seafood. I feel very relaxed and comfortable to
do so.
- In my view, setting up a webpage on places our members would like to visit is a good idea. By
this way, we can learn which place is a favorite destination among the members/we can learn
which place the members want to travel to and we can choose the suitable site for each trip.

Part 4

Email 1

Hi Tom

I’m so angry that someone broke my car. It’s because the general cleaning took too long and I had to
leave my car outside. I feel let down. Perhaps I’ll ask the management to pay for the repair.

Bye for now. See you soon.

Love
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George

Email 2

Dear Sir/Madam

I’m writing to let you know that my car was badly damaged by vandals. Last week, I got an email from
the Concorde Condominium Management requesting all residents to park the vehicles outside the
premises from 8.00 a.m. till 5.00 p.m. on Saturday 20 October. However, the general cleaning took two
days and I had to park my car outside for long. As a result, someone damaged my car. To be honest, I am
extremely frustrated. I wonder if you could pay for the repair of my car. I look forward to hearing from
you soon.

Yours faithfully

Anna

WRITING SET 3

Part 1

First Language: Vietnamese

Interests: 1. swimming 2. shopping 3. playing sports

Part 2

I’m interested in the fitness club because I want to keep fit. I believe that keeping fit helps me
stay/become healthy and live longer. In addition, when I’m in good shape, I’m more confident and
have more chance for success.

Part 3

- Hello. I’m fine, thanks. Life in my new campus is good. My room is nice. Everyone is friendly and
helpful. However, this is the first time I’ve been away from my family, so I miss them very much.
- I make video calls to my parents every day. I talk to them about one hour every day. I tell them
about my campus life and my parents encourage me to focus on my study.
- I think setting up a WhatsApp group with our friends has both advantages and disadvantages.
The advantage is that we can share information more quickly and totally free. The disadvantage
is that you may feel annoyed when your cellphone gets messages all day.

Part 4

Email 1

Hi Tom

I’m so annoyed that they’ve postponed the social activities at the last moment. I was really looking
forward to take part. They don’t even set a specific date for them to resume. Forget it. I don’t think
I’ll bother with those activities. Why don’t we go to the cinema this weekend? I heard there is a good
film. Bye for now. See you soon.
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Love

George

Email 2

Dear Head of TSO

I am writing with regard to the social activities TSO planned to postpone. To be honest, I am a little
disappointed because I was looking forward to taking part in these activities. I’d like to know the
specific date when our activities will be resumed. Besides, would you like me to make a donation to
our budget? I am willing to help. Please feel free to contact me if you need assistance. I look
forward to hearing from you soon.

Regards

Anna

WRITING SET 4

Part 1

- What software programmes are you familiar with?

1. Microsoft Office

2. SPSS

3. Format Factory

- How much time do you spend in a day surfing the internet?

I spend about 3 hours a day surfing the internet.

Part 2

I have to go to school from Mondays to Fridays. Therefore, I can come for the computer lessons on
Saturdays and Sundays, from 8.00 a.m. to 10.00 a.m. I would like to learn Office, including Word,
Excel and PowerPoint.

Part 3

I joined the computer club because I want to learn some computer skills. I am going to graduate
soon and I need to find a job after that. I think computer skills are very necessary for work.

I find it great. The facility is modern. Everyone is friendly and helpful. I like everything here. I am
going to recommend this computer club to some of my classmates.

I think the training provided the computer club is good. I feel very satisfied. The instructors are
qualified/knowledgeable/good and the lessons are easy to understand. I can see that I make
progress day by day.

Part 4
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Email 1

Hi Tom

I’m so angry that the membership fees will go up and I’ll study in the old computer lab next month. I
can’t stand this. I feel let down. Forget it. I don’t think I’ll bother with the club after all. Help me find
a new place.

Bye for now. See you soon.

Love

George

Email 2

Dear Sir/Madam

I am writing with regard to the notice posted last week. To be honest, I am a little disappointed that
the membership fees will increase by 30% while next month’s computer lessons will be held in the old
computer lab. As a student, I am on a tight budget. I’d be grateful if you could give me a discount,
given that I have been a member for several years. If not, I’m afraid that I will have no alternative
but to find a cheaper place. I look forward to hearing from you soon.

Yours faithfully

Anna