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Nevada Health Response:

Guidance on Protecting Grocery Store Personnel


April 7, 2020

On March 17, 2020, Governor Sisolak issued a investigation. Workers have 30 days to file their
nonessential business closure order. This order complaint with The Department of Business and
determined grocery stores to be an essential Industry’s OSHA and/or with Federal OSHA.
business. In addition to this declaration, and
upon receiving advice from the COVID-19 Guidance for an Effective Social
Medical Advisory Team, Governor Sisolak
announced Nevada Health Response’s Risk
Distancing Plan:
Mitigation Initiative. All Nevadans wishing to • Limit the number of customers entering
frequent public spaces, including grocery stores, the store to facilitate social distancing
are expected to abide by social distancing at store entrances, throughout store
protocol – employers are expected to ensure and at check-out lines.
social distancing for employees and customers; • Require all workers to stay at least six
frequent and adequate hand washing; and that feet away from customers and
sick employees stay home. Employers must also coworkers.
provide adequate workplace hazard training • Temporarily mark six-foot increments
about coronavirus and how to prevent (using adhesive colored tape, chalk,
transmission in languages best understood by etc.) on the ground or floor to ensure
employees. social distancing
• Post large print attention-grabbing signs
readable from a far distance (or use
Workplace Discrimination: portable, electronic reader boards) that
It is against the law for any employer to take
inform customers of social distancing
any adverse action such as firing or threats
practices.
against a worker for exercising safety and
• Designate workers to monitor and
health rights such as raising safety and health
facilitate distancing at check-out lines.
concerns to their employer, participating in
• Per Emergency Directive 013
union activities concerning safety and health,
(4/8/2020), grocery stores must
filing a safety and health complaint or
discontinue self-serve food stations,
participating in an Occupational Health and
salad bars, and bulk produce bins,
Safety Administration (OSHA)
including nuts, seeds, trail mix, coffee,
or beans. These products may be sold
only if offered in pre-packaged portions.
Guidance for an Effective Handwashing
and not touching eyes, noses, and
Plan:
mouths with unwashed hands or
• Install hand-sanitizing dispensers at
gloves.
store entrances and at key locations
• Prohibit sharing utensils, phones, work
inside for customers.
tools, and other workplace items that
• Ensure all workers know why and how
are not sanitized.
to effectively wash hands for at least
• Communicate important safety
twenty seconds.
messages/ updates daily with methods
• Require workers to wash hands
such as posters, reader boards, etc.
frequently with soap and water for at
least twenty seconds, such as when
they arrive at work, leave their
Checkout Stands and Counters
workstations for breaks, eat, use Considerations:
tobacco, and after handling money. • Consider closing self-check stands if not
• Ensure gloves are used for cart all surfaces can be sanitized between
retrievers, handling money, common customers and if it is not possible to
use of the same cash register or keypad ensure at least six feet between users.
by different cashiers, food safety and • Consider installing “sneeze shields” at
cleaning. check stands, and ask customers to
• Set up a schedule to keep these stand behind them, or relocate pay
supplies well stocked and trash station keypads further away from
emptied. worker.
• Have customers handle their own
Ensure Sick Workers Are Not at Work: loyalty and payment cards for a contact
• Monitor employees for signs of illness free transaction.
and require sick workers to stay home. • When supplies are available, provide
• Ensure employees know the signs and disposable wipes/hand sanitizer at
symptoms of COVID-19 caused by check-out stands for employees and
coronavirus exposure. customers (e.g. at keypads, registers,
bagging area).
• Prohibit reusable shopping bags and
Guidance for Providing Basic Workplace
provide single use bags for groceries.
Hazard Education About Preventing • Offer Personal Protective Equipment
Coronavirus Transmission: (PPE) such as gloves and face masks to
• Instruct all workers on social distancing, employees when supplies are available.
handwashing, and other store-wide
safety procedures related to Stocking and Surface Cleaning:
coronavirus. • Schedule as much stocking and deep
• Teach workers the importance of hand cleaning as possible during closing
washing before eating, drinking, or hours. If a 24-hour store, stock during
using tobacco. the slowest period of the night.
• Advise on respiratory etiquette, • Appoint a designated sanitation
including covering coughs and sneezes worker(s) at all times to continuously
clean and disinfect high-touch surfaces
on a significantly increased schedule.
Use the environmental cleaning • Update store Accident Prevention
guidelines set by the CDC. Program (APP) to include awareness
www.cdc.gov/coronavirus/2019- and prevention measures for diseases
ncov/community/ and viruses.
organizations/cleaning-
disinfection.html Customer Considerations:
• When disinfecting for coronavirus, the To better protect our grocery store personnel,
EPA recommends using the longest please consider the following recommendations
recommended contact time and/or while shopping for groceries:
most concentrated solution per the • Minimize grocery shopping trips. Only
label. go once a week or once every other
• Be sure to follow the label directions week.
for FOOD CONTACT SURFACES when • Consider utilizing grocery delivery
using the chemical near or on utensils services.
and food contact surfaces.
• Shop during off-peak hours as much as
• Use protective gloves and eye/face possible.
protection (e.g. face shields and/or
• If you can, go to the grocery store alone
goggles) when mixing, spraying, and
– if possible, without children.
wiping with liquid cleaning products,
• Wipe down the handle of your shopping
like diluted bleach.
cart prior to touching it.
• Avoid picking up products you do not
Other Protective Measures intend to buy, including testing produce
• Provide ways for workers to express any for imperfections. If you pick it up,
concerns and ideas to improve safety. please purchase the product.
• Alert store managers or shift • Use hand sanitizer before entering and
supervisors of strategies on handling after exiting the store.
customers or workers who are not • Leave your phone in your pocket; utilize
following social distancing practices or a paper shopping list instead.
demonstrate signs of illness during the • Wear a cloth face covering while you
visit. For example, it might be helpful to shop.
move a coughing customer out of line • If you use a reusable shopping bag,
to a separate checkout station distant wash it every single time you use it.
from others. • Consider using contactless pay
• Cap at 50% of store capacity based on methods. Wash your hands as soon as
local fire code to maximize spacing you are finished paying.
between customers. Staff should
maintain a count of the number of Resources:
customers exiting and entering stores.
• Southern Nevada Health District
• Communicate via signage, PSA, or
Grocery Store Guidelines
advertisements that there should only
• Nevada Health Response
be one person per household during
• OSHA Grocery Store Guidelines
shopping trips, whenever possible.
• Nevada Division of Public and
• Discourage the use of reusable bags.
Behavioral Health
• Provide disinfecting wipes or other
• Carson City Health and Human Services
methods for customers to use on carts,
• Southern Nevada Health District
handles, touch pads and any other
human contact points. • Washoe County Health District

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