Canon Ir Advance C2220 Error Codes

1
Canon iR Advance C2220 Error Codes List page 1 (from 24)
Code Description Remedy

Fixing Assembly error, Fixing temperature detection
error 1. Check failure between the DC Controller
PCB (UN09/J12) and the Fixing Assembly
(UN37/J123,UN13/J13) (trapped cable, open circuit,
connector disconnection). -> Replace the part in the
Main Thermistor high case of trapped cable/open circuit 2. Disconnect the
temperature detection connector of DC Controller PCB (UN09/J12) and
E001- Main Thermistor 2 detected start the host machine to check the reading value of
0001 a temperature of 230 deg the following: service mode > COPIER > DISPLAY
C or higher for 0.1 sec or > ANALOG > FIX-C => When the value is 40 deg C
longer. or higher 3-1. Replace the DC Controller PCB
(UN09) => When the value is lower than 40 deg C
3-2. Replace the Fixing Assembly NOTE: After
performing the above remedy work, go through the
following to clear the error: COPIER > FUNCTION
> CLEAR > ERR
PCB (UN09/ J12) and the Fixing Assembly (UN37/
J123, UN13/ J13) (trapped cable, open circuit,
Center Thermistor high case of trapped cable/open circuit 2. Disconnect the
temperature detection connector of DC Controller PCB (UN09/ J12) and
E001- Main Thermistor 1 detected start the host machine to check the reading value of
C or higher for 0.1 sec or > ANALOG > FIX-E => When the value is 40 deg C
> CLEAR > ERR
Edge Thermistor high
temperature detection
E001- Sub Thermistor 1 detected
0003 a temperature of 283 deg
case of trapped cable/open circuit 2. Disconnect the
C or higher for 0.1 sec or
connector of DC Controller PCB (UN09/ J12) and
longer.
start the host machine to check the reading value of
the following: service mode > COPIER > DISPLAY
2
> ANALOG > FIX-E2 => When the value is 40 deg

C or higher 3-1. Replace the DC Controller PCB
> CLEAR > ERR
Edge Thermistor high case of trapped cable/open circuit 2. Disconnect the
E001- Sub Thermistor 2 detected start the host machine to check the reading value of
C or higher for 0.1 sec or > ANALOG > FIX-E3 => When the value is 40 deg
longer. C or higher 3-1. Replace the DC Controller PCB
> CLEAR > ERR
Center Thermistor high case of trapped cable/open circuit 2. Disconnect the
E001- Main Thermistor 1 start the host machine to check the reading value of
0005 hardware signal is the following: service mode > COPIER > DISPLAY
continued for 1 sec or > ANALOG > FIX-E => When the value is 40 deg C
> CLEAR > ERR
Edge Thermistor high Fixing Assembly error, Fixing temperature detection
temperature detection error 1. Check failure between the DC Controller
E001- Sub Thermistor 1 hardware PCB (UN09/ J12) and the Fixing Assembly (UN37/
0006 error detection signal is J123, UN13/ J13) (trapped cable, open circuit,
continued for 1 sec or connector disconnection). -> Replace the part in the
longer. case of trapped cable/open circuit 2. Disconnect the
3

start the host machine to check the reading value of
the following: service mode > COPIER > DISPLAY
> ANALOG > FIX-E2 => When the value is 40 deg
C or higher 3-1. Replace the DC Controller PCB
> CLEAR > ERR
Edge Thermistor high connector of DC Controller PCB (UN09/ J12) and
temperature detection start the host machine to check the reading value of
E001- Sub Thermistor 2 hardware the following: service mode > COPIER > DISPLAY
0007 error detection signal is > ANALOG > FIX-C Check the reading value of the
continued for 1 sec or following: service mode > COPIER > DISPLAY >
longer. ANALOG > FIX-E3 => When the value is 40 deg C
or higher 3-1. Replace the DC Controller PCB
> CLEAR > ERR
Displacement detection
The temperature difference
between the Sub
E001- start the host machine to check the reading value of
Thermistor 1 (TH3) and the
0008 the following: service mode > COPIER > DISPLAY
Sub Thermistor 2 (TH4)
> ANALOG > FIX-E2,FIX-E3 => When the value of
remained 45 deg C or
either one is 40 deg C or higher 3-1. Replace the
more for 1 second or more.
DC Controller PCB (UN09) => When the both
values are lower than 40 deg C 3-2. Replace the
Fixing Assembly NOTE: After performing the above
remedy work, go through the following to clear the
error: COPIER > FUNCTION > CLEAR > ERR
E002- Detection of abnormal 1. Check the location for voltage of the Fixing
4
0006 temperature increase Assembly -> Replace with a correct Fixing

Fixing Assembly error, Assembly for the location in the case of
Fixing temperature mismatching. 2. Check the location for voltage of
detection error the AC Driver PCB (UN14) -> Replace with a
correct AC Driver PCB (UN14) for the location in
the case of mismatching. 3. Check failure between
the AC Driver PCB (UN14/J103) and the Fixing
Assembly (UN37/J123, UN13/J13). (trapped cable,
open circuit, connector disconnection) -> Replace
the part in the case of trapped cable/open circuit 4.
Replace the AC Driver PCB (UN14) 5. Replace the
Fixing Assembly 6. Replace the DC Controller PCB
(UN09) NOTE: After performing the above remedy
work, go through the following to clear the error:
COPIER > FUNCTION > CLEAR > ERR
Thermistor open circuit error 1. Check failure between the DC Controller
detection PCB (UN09/ J12) and the Fixing Assembly (UN37/
In the period from initial J123, UN13/ J13) (trapped cable, open circuit,
E003- rotation to printing, Main connector disconnection). -> Replace the part in the
0001 Thermistor 1 detected a case of trapped cable/open circuit 2. Replace the
temperature of 22 deg C or Fixing Assembly 3. Replace the DC Controller PCB
lower for more than 5 (UN09) NOTE: After performing the above remedy
seconds. work, go through the following to clear the error:
E003- rotation to printing, Main connector disconnection). -> Replace the part in the
E003- rotation to printing, Sub connector disconnection). -> Replace the part in the
5

E003- rotation to printing, Sub connector disconnection). -> Replace the part in the
Main Thermistor 2 low
temperature detection at
printing
In the period from printing
E003- connector disconnection). -> Replace the part in the
to last rotation, Main
0005 case of trapped cable/open circuit 2. Replace the
Thermistor 1 detected a
temperature of 70 deg C or
lower for more than 5
seconds.
Center Thermistor low
temperature detection at
printing
In the period from printing
E003- connector disconnection). -> Replace the part in the
to last rotation, Main
0006 case of trapped cable/open circuit 2. Replace the
Thermistor 2 detected a
temperature of 80 deg C or
lower for more than 1
second.

Fixing Assembly error, Fixing temperature
detection error 1. Check failure between the
Edge Thermistor low DC Controller PCB (UN09/ J12) and the Fixing
temperature detection at printing Assembly (UN37/ J123, UN13/ J13) (trapped
In the period from printing to last cable, open circuit, connector disconnection). -
E003-
rotation, Sub Thermistor 1 > Replace the part in the case of trapped
0007
detected a temperature of 80 cable/open circuit 2. Replace the Fixing
deg C or lower for more than 1 Assembly 3. Replace the DC Controller PCB
second. (UN09) NOTE: After performing the above
remedy work, go through the following to clear
the error: COPIER > FUNCTION > CLEAR >
6
ERR
Fixing Assembly error, Fixing temperature
detection error 1. Check failure between the
DC Controller PCB (UN09/ J12) and the Fixing
Edge Thermistor low
Assembly (UN37/ J123, UN13/ J13) (trapped
temperature detection at printing
cable, open circuit, connector disconnection). -
In the period from printing to last
E003- > Replace the part in the case of trapped
rotation, Sub Thermistor 2
0008 cable/open circuit 2. Replace the Fixing
detected a temperature of 80
Assembly 3. Replace the DC Controller PCB
deg C or lower for more than 1
(UN09) NOTE: After performing the above
second.
remedy work, go through the following to clear
the error: COPIER > FUNCTION > CLEAR >
ERR
Fixing Relay PCB welding
Electrical trouble with abnormal fixing safety
E004- detection error
circuit relay Replace the AC Driver PCB
0001 Zero cross interruption although
(UN14)
relay is not ON.
Electrical trouble with abnormal fixing current
detection circuit 1. Check failure between the
Failure in electrical current
AC Driver PCB (UN14/ J122) and the DC
detection circuit (abnormal small
Controller PCB (UN09/ J10). (trapped cable,
E004- current)
open circuit, connector disconnection) ->
0005 Failure in electrical current
Replace the part in the case of trapped
detection circuit (Less than the
cable/open circuit 2. Replace the AC Driver
specified range of current value)
PCB (UN14) 3. Replace the DC Controller
PCB (UN09)
Electrical trouble with abnormal fixing current
detection circuit 1. Check failure between the
Failure in electrical current
AC Driver PCB (UN14/ J122) and the DC
detection circuit (abnormal large
Controller PCB (UN09/ J10). (trapped cable,
E004- current)
open circuit, connector disconnection) ->
0006 Failure in electrical current
Replace the part in the case of trapped
detection circuit (More than the
cable/open circuit 2. Replace the AC Driver
specified range of current value)
PCB (UN14) 3. Replace the DC Controller
PCB (UN09)
Possible cause is overload or rotation failure
Fixing Film Unit engagement /
of the motor due to an electrical trouble 1.
disengagement error
Check if the Fixing Assembly is installed. 2.
There is no change in the result
Remove and reinstall the Fixing Assembly 3.
E009- of detection by the Fixing
Check the gear 4. Replace the Fixing
0000 Pressure Release Sensor even
Assembly 5. Check the harness/connector
after five seconds elapsed after
between the DC Controller PCB (UN09/ J210)
counterclockwise rotation of the
and the Fixing Motor (M17). 6. Check the
Fixing Motor started.
harness/connector between the DC Controller
7
PCB (UN09/ J12) and the Fixing Pressure

Release Sensor (PS24) 6. Check conduction
of FU1153 in the AC Driver PCB (UN14) =>
Replace the AC Driver PCB (UN14) in the
case of disconnection. 7. Replace the Fixing
Motor (M17) 8. Replace the DC Controller
PCB (UN09)
Check the Main Drive Unit (turn the unit by
hand to see if it rotates) Replace the Main
Drive Unit when the unit failed to rotate When
the unit rotates 2. Check failure of the harness
ITB Motor startup error between the ITB Motor (M02/ J6027) and the
E010- Within a specified period of time DC Controller PCB (UN09/ J210W) (trapped
0001 from the startup, the speed fails cable, open circuit, connector disconnection)
to be OK. 3. Check conduction of the fuse (FU4) in the
DC Controller PCB (UN09) When the fuse is
not blown out 4-1. Replace the ITB Motor
(M02) 5-1. Replace the DC Controller PCB
(UN09) 6-1. Replace the Main Drive Unit
When the fuse is blown out 4-2. Replace the
DC Controller PCB (UN09)
between the ITB Motor (M02/ J6027) and the
E010- DC Controller PCB (UN09/ J210W) (trapped
ITB Motor speed error
0002 cable, open circuit, connector disconnection)
3. Check conduction of the fuse (FU4) in the
ITB Motor lock detection of the motor due to an electrical trouble 1.
E010- Within a specified period of time Check the Main Drive Unit (turn the unit by
0003 from the startup, signal is not hand to see if it rotates) Replace the Main
received. Drive Unit when the unit failed to rotate When
8
between the ITB Motor (M02/ J6027) and the

DC Controller PCB (UN09/ J210W) (trapped
cable, open circuit, connector disconnection)
CL Drum Motor speed error
between the Motor (M04/ J6025) and the DC
E012- Within a specified period of time
Controller PCB (UN09/ J210W) (trapped
0001 from the startup, the speed fails
to be OK.
not blown out 4-1. Replace the Drum Motor
(UN09) When the fuse is blown out 4-2.
Replace the DC Controller PCB (UN09)
E012-
CL Drum Motor speed error Controller PCB (UN09/ J210W) (trapped
0002
CL Drum Motor lock detection
to be OK.
9

Controller PCB (UN09/ J210W) (trapped
Fixing Motor startup error
and the Fixing Motor (M17). 6. Check
to be OK.
conduction of FU1153 in the AC Driver PCB
(UN14) =>Replace the AC Driver when the
fuse is blown out 7. Replace the Fixing Motor
(M17) 8. Replace the DC Controller PCB
(UN09)
E014-
Fixing Motor speed errorond. between the DC Controller PCB (UN09/ J210)
0002
(UN09)
Fixing Motor lock detection.
0003 from the startup, signal is not
received.
10

(UN09)

ATR Sensor (Y) error or
1. Check if the Drum Unit (Y) is installed. 2. Check
toner supply error
the Drum Unit Relay PCB (Y) (UN26) 3. Check the
Error in detected TD ratio.
Drum Unit Memory PCB (Y) (UN30) 4. Check the
E020- The average of ATR
harness/connector between the DC Controller PCB
0020 reference value is the
(UN09/ J25) and the Drum Unit Relay PCB (Y)
specified value or lower at
(UN26). 5. Replace the Drum Unit (Y). 6. Replace
the time of ATR Sensor (Y)
the DC Controller PCB (UN09)
initialization.
toner supply error
specified value or higher at
the time of ATR Sensor (Y)
initialization.
ATR Sensor (Y) error or the Drum Unit Relay PCB (Y) (UN26) 3. Check the
toner supply error Drum Unit Memory PCB (Y) (UN30) 4. Check the
E020-
Unable to adjust the control harness/connector between the DC Controller PCB
0040
voltage at the time of ATR (UN09/ J25) and the Drum Unit Relay PCB (Y)
Sensor (Y) initialization. (UN26). 5. Replace the Drum Unit (Y). 6. Replace
ATR Sensor (Y) error or the Drum Unit Relay PCB (Y) (UN26) 3. Check the
toner supply error Drum Unit Memory PCB (Y) (UN30) 4. Check the
E020-
0041
voltage at the time of ATR (UN09/ J25) and the Drum Unit Relay PCB (Y)
Sensor (Y) initialization. (UN26). 5. Replace the Drum Unit (Y). 6. Replace
1. Clean the scanner’s window. 2. Use your hand to
ATR patch failed to be
check if the shutter of the Registration Patch
created correctly or Patch
E020- Sensor Unit can be open. 3. Check if the window of
Sensor error
0050 the Patch Sensor (UN43/ UN44) is soiled. 4. Check
High density for the target
scar on the ITB. 5. Check movement of the
at patch detection
Registration Shutter Solenoid (SL02). COPIER >
11
FUNCTION > PART-CHK > SL to move SL02 6.

Check the harness/connector between the DC
Controller PCB (UN09/J12) and the Patch Sensors
(UN43/J4007, UN44, J4006). 7.Replace the Drum
Unit (Y) 8.Replace the Registration Patch Sensor
Unit 9 Replace the ITB Unit. 10. Check conduction
of the fuses (FU5, FU8) in the DC Controller PCB
(UN09). 11. Replace the Primary Transfer High
Voltage PCB (UN04) 12. Replace the Developing
High Voltage PCB (UN07) 13. Replace the Primary
Charging High Voltage PCB (UN06) 14. Replace
the Auxiliary High Voltage PCB (UN08) 15. Replace
the Replace the DC Controller PCB (UN09)
1. Check the patch shape. 2. Clean the high voltage
contact point with dry wiping or air blower. 3. Check
the harness/connector between the DC Controller
(UN09) and the High Voltage PCB. Between the
DC Controller PCB (UN09/ J21) and the Primary
Charging High Voltage PCB (UN06/ J441, J442)
Between the DC Controller PCB (UN09/ J21, J22)
and the Developing High Voltage PCB (UN07/
J451, J452) Between the DC Controller PCB
(UN09/ J19) and the Auxiliary High Voltage PCB
E020- (UN08/J461, J462) Between the DC Controller PCB
Sensor error
0060 (J205) and the Primary Transfer High Voltage PCB
(UN04/J1001) 4. Replace the Drum Unit (Y) 5.
at patch detection
Replace the Registration Patch Sensor Unit 6.
Replace the ITB Unit. 7. Check conduction of the
fuses (FU5, FU8) in the DC Controller PCB (UN09).
8. Replace the Primary Transfer High Voltage PCB
(UN04) 9. Replace the Developing High Voltage
PCB (UN07) 10. Replace the Primary Charging
High Voltage PCB (UN06) 11. Replace the Auxiliary
High Voltage PCB (UN08) 12. Replace the DC
Controller PCB (UN09)
Patch Sensor error
The Patch Sensor could
E020- 1.Turn OFF and then ON the power. 2.Replace the
not read a patch properly.
0070 ITB Unit.
(Patch error due to
software or the ITB Unit)
ATR Sensor (Y) error or 1. Check if the Drum Unit (Y) is installed. 2. Check
toner supply error the Drum Unit Relay PCB (Y) (UN26) 3. Check the
E020-
The average of ATR Drum Unit Memory PCB (Y) (UN30) 4. Check the
0090
Sensor (Y) detection value harness/connector between the DC Controller PCB
is the specified value or (UN09/ J25) and the Drum Unit Relay PCB (Y)
12
lower. (UN26). 5. Replace the Drum Unit (Y). 6. Replace

toner supply error
0091 Sensor (Y) detection value
is the specified value or
higher.
ATR Sensor (Y) error or 1. Check if the Drum Unit (Y) is installed. 2. Check
toner supply error the Drum Unit Relay PCB (Y) (UN26) 3. Check the
T/D ratio detected by the Drum Unit Memory PCB (Y) (UN30) 4. Check the
E020-
ATR Sensor (Y) (UN39) is harness/connector between the DC Controller PCB
00B0
equal to or higher than the (UN09/ J25) and the Drum Unit Relay PCB (Y)
specified value (high (UN26). 5. Replace the Drum Unit (Y). 6. Replace
density) the DC Controller PCB (UN09)
Possible cause: overload with the motor or motor
toner supply error
failure 1. Check conduction with FU2 on the DC
Error in detected delta T/D
Controller PCB (UN09) 2. Check the
E020- ratio T/D ratio detected by
00B1 the ATR Sensor (Y)
(UN09/ J23) and PS06. 3. Replace the DC
(UN39) is equal to or lower
Controller PCB (UN09) 4. Check the Hopper Unit
than the specified value
(Y) 5. Replace the Hopper Unit (Y).
(light density)
ATR Sensor (M) error or
1. Check if the Drum Unit (M) is installed. 2. Check
toner supply error
the Drum Unit Relay PCB (M) (UN27). 3. Check the
Drum Unit Memory PCB (M) (UN31). 4. Check the
(UN09/ J25) and the Drum Unit Relay PCB (M)
(UN27). 5. Replace the Drum Unit (M). 6. Replace
the time of ATR Sensor (M)
initialization.
toner supply error
the time of ATR Sensor (M)
initialization.
ATR Sensor (M) error or 1. Check if the Drum Unit (M) is installed. 2. Check
E020-
toner supply error the Drum Unit Relay PCB (M) (UN27). 3. Check the
0140
Unable to adjust the control Drum Unit Memory PCB (M) (UN31). 4. Check the
13
voltage at the time of ATR harness/connector between the DC Controller PCB

Sensor (M) initialization (UN09/ J25) and the Drum Unit Relay PCB (M)
ATR Sensor (M) error or the Drum Unit Relay PCB (M) (UN27). 3. Check the
toner supply error Drum Unit Memory PCB (M) (UN31). 4. Check the
E020-
0141
voltage at the time of ATR (UN09/ J25) and the Drum Unit Relay PCB (M)
Sensor (M) initialization. (UN27). 5. Replace the Drum Unit (M). 6. Replace

1. Clean the scanner’s window. 2. Use your hand
to check if the shutter of the Registration Patch
Sensor Unit can be open. 3. Check if the window of
the Patch Sensor (UN43/ UN44) is soiled. 4. Check
E020- (UN43/J4007, UN44, J4006). 7.Replace the Drum
Sensor error
0150 Unit (M) 8.Replace the Registration Patch Sensor
at patch detection
the Auxiliary High Voltage PCB (UN08) 15.
Replace the Replace the DC Controller PCB
(UN09)
1. Check the patch shape. 2. Clean the high
voltage contact point with dry wiping or air blower.
3. Check the harness/connector between the DC
Controller (UN09) and the High Voltage PCB.
E020- Between the DC Controller PCB (UN09/ J21) and
Sensor error
0160 the Primary Charging High Voltage PCB (UN06/
at patch detection
(UN09/ J21, J22) and the Developing High Voltage
PCB (UN07/ J451, J452) Between the DC
Controller PCB (UN09/ J19) and the Auxiliary High
14
Voltage PCB (UN08/J461, J462) Between the DC

Controller PCB (J205) and the Primary Transfer
High Voltage PCB (UN04/J1001) 4. Replace the
Drum Unit (M) 5. Replace the Registration Patch
Sensor Unit 6. Replace the ITB Unit. 7. Check
conduction of the fuses (FU5, FU8) in the DC
Controller PCB (UN09). 8. Replace the Primary
Transfer High Voltage PCB (UN04) 9. Replace the
Developing High Voltage PCB (UN07) 10. Replace
the Primary Charging High Voltage PCB (UN06)
11. Replace the Auxiliary High Voltage PCB
(UN08) 12. Replace the DC Controller PCB (UN09)
Patch Sensor error
The Patch Sensor could not
E020- 1.Turn OFF and then ON the power. 2.Replace the
read a patch properly.
0170 ITB Unit.
(Patch error due to
software or the ITB Unit)
toner supply error
0190 Sensor (M) detection value
lower.
toner supply error
0191 Sensor (M) detection value
higher.
ATR Sensor (M) error or 1. Check if the Drum Unit (M) is installed. 2. Check
toner supply error the Drum Unit Relay PCB (M) (UN27). 3. Check the
The T/D ratio detected by Drum Unit Memory PCB (M) (UN31). 4. Check the
E020-
the ATR Sensor (M) harness/connector between the DC Controller PCB
01B0
(UN40) is equal to or higher (UN09/ J25) and the Drum Unit Relay PCB (M)
than the specified value (UN27). 5. Replace the Drum Unit (M). 6. Replace
(high density) the DC Controller PCB (UN09)
ATR Sensor (M) error or Overload of the motor or motor failure 1. Check
toner supply error conduction with FU2 on the DC Controller PCB
E020- Error in detected delta T/D (UN09) 2. Check the harness/connector between
01B1 ratio The T/D ratio detected the DC Controller PCB (UN09/J24) and PS07. 3.
by the ATR Sensor (M) Replace the DC Controller PCB (UN09) 4. Check
(UN40) is equal to or lower the Hopper Unit (M) 5. Replace the Hopper Unit
15
than the specified value (M).

(light density)
ATR Sensor (C) error or
1. Check if the Drum Unit (C) is installed. 2. Check
toner supply error
the Drum Unit Relay PCB (C) (UN28) 3. Check the
Drum Unit Memory PCB (C) (UN32) 4. Check the
(UN09/ J25) and the Drum Unit Relay PCB (C)
(UN28). 5. Replace the Drum Unit (C). 6. Replace
the time of ATR Sensor (C)
initialization.
toner supply error
the time of ATR Sensor (C)
initialization.
ATR Sensor (C) error or the Drum Unit Relay PCB (C) (UN28) 3. Check the
toner supply error Drum Unit Memory PCB (C) (UN32) 4. Check the
E020-
0240
voltage at the time of ATR (UN09/ J25) and the Drum Unit Relay PCB (C)
Sensor (C) initialization. (UN28). 5. Replace the Drum Unit (C). 6. Replace
ATR Sensor (C) error or the Drum Unit Relay PCB (C) (UN28) 3. Check the
toner supply error Drum Unit Memory PCB (C) (UN32) 4. Check the
E020-
0241
voltage at the time of ATR (UN09/ J25) and the Drum Unit Relay PCB (C)
Sensor (C) initialization. (UN28). 5. Replace the Drum Unit (C). 6. Replace
E020- Registration Shutter Solenoid (SL02). COPIER >
Sensor error
0250 FUNCTION > PART-CHK > SL to move SL02 6.
at patch detection
Unit (C) 8.Replace the Registration Patch Sensor
16

(UN09)
Between the DC Controller PCB (UN09/ J21) and
the Primary Charging High Voltage PCB (UN06/
E020- Voltage PCB (UN08/J461, J462) Between the DC
Sensor error
0260 Controller PCB (J205) and the Primary Transfer
at patch detection
Drum Unit (C) 5. Replace the Registration Patch
toner supply error
0290 Sensor (C) detection value
lower.
toner supply error
0291 Sensor (C) detection value
higher.
17

ATR Sensor (C) error or 1. Check if the Drum Unit (C) is installed. 2. Check
toner supply error the Drum Unit Relay PCB (C) (UN28) 3. Check the
The T/D ratio detected by Drum Unit Memory PCB (C) (UN32) 4. Check the
E020-
the ATR Sensor (C) (UN41) harness/connector between the DC Controller PCB
02B0
is equal to or higher than (UN09/ J25) and the Drum Unit Relay PCB (C)
the specified value (high (UN28). 5. Replace the Drum Unit (C). 6. Replace
density) the DC Controller PCB (UN09)
Overload of the motor or motor failure 1. Check
toner supply error
conduction of FU9 on the DC Controller PCB
(UN09). 2. Check the harness/connector between
E020- ratio The T/D ratio detected
the DC Controller PCB (UN09/J24) and PS08. 3.
02B1 by the ATR Sensor (C)
Replace the DC Controller PCB (UN09) 4. Check
the Hopper Unit (C). 5. Replace the Hopper Unit
(C).
(light density)
ATR Sensor (Bk) error or
1. Check if the Drum Unit (Bk) is installed. 2. Check
toner supply error
the Drum Unit Relay PCB (Bk) (UN29) 3. Check
the Drum Unit Memory PCB (Bk) (UN33) 4. Check
PCB (UN09/ J25) and the Drum Unit Relay PCB
(Bk) (UN29). 5. Replace the Drum Unit (Bk). 6.
the time of ATR Sensor
(Bk) initialization.
toner supply error
the time of ATR Sensor
(Bk) initialization.
ATR Sensor (Bk) error or the Drum Unit Relay PCB (Bk) (UN29) 3. Check
toner supply error the Drum Unit Memory PCB (Bk) (UN33) 4. Check
E020-
Unable to adjust the control the harness/connector between the DC Controller
0340
voltage at the time of ATR PCB (UN09/ J25) and the Drum Unit Relay PCB
Sensor (Bk) initialization. (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6.
ATR Sensor (Bk) error or 1. Check if the Drum Unit (Bk) is installed. 2. Check
E020- toner supply error the Drum Unit Relay PCB (Bk) (UN29) 3. Check
0341 Unable to adjust the control the Drum Unit Memory PCB (Bk) (UN33) 4. Check
voltage at the time of ATR the harness/connector between the DC Controller
18
Sensor (Bk) initialization. PCB (UN09/ J25) and the Drum Unit Relay PCB
E020- (UN43/J4007, UN44, J4006). 7.Replace the Drum
Sensor error
0350 Unit (Bk) 8.Replace the Registration Patch Sensor
at patch detection
(UN09)
E020- Voltage PCB (UN08/J461, J462) Between the DC
Sensor error
0360 Controller PCB (J205) and the Primary Transfer
at patch detection
Drum Unit (Bk) 5. Replace the Registration Patch
19

toner supply error
0390 Sensor (Bk) detection value
lower.
toner supply error
0391 Sensor (Bk) detection value
higher.
ATR Sensor (Bk) error or 1. Check if the Drum Unit (Bk) is installed. 2. Check
toner supply error the Drum Unit Relay PCB (Bk) (UN29) 3. Check
The T/D ratio detected by the Drum Unit Memory PCB (Bk) (UN33) 4. Check
E020-
the ATR Sensor (Bk) the harness/connector between the DC Controller
03B0
(UN42) is equal to or higher PCB (UN09/ J25) and the Drum Unit Relay PCB
than the specified value (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6.
(high density) Replace the DC Controller PCB (UN09)
toner supply error
(UN09). 2. Check the harness/connector between
E020- ratio The T/D ratio detected
the DC Controller PCB (UN09/J26) and PS09 3.
03B1 by the ATR Sensor (Bk)
Replace the DC Controller PCB (UN09) 4. Check
the Hopper Unit (Bk). 5. Replace the Hopper Unit
(Bk).
(light density)
Abnormal Y color patch
E020- reading value
1050 Dark patch although setting
0 for the patch level
Unit (Y) 8.Replace the Registration Patch Sensor
20

(UN09)
Abnormal Y color patch Controller PCB (UN09/ J19) and the Auxiliary High
E020- reading value Voltage PCB (UN08/J461, J462) Between the DC
1060 Light patch although setting Controller PCB (J205) and the Primary Transfer
7 for patch level High Voltage PCB (UN04/J1001) 4. Replace the
Drum Unit (Y) 5. Replace the Registration Patch
Abnormal M color patch Check the harness/connector between the DC
E020- reading value Controller PCB (UN09/J12) and the Patch Sensors
1150 Dark patch although setting (UN43/J4007, UN44, J4006). 7.Replace the Drum
0 for the patch level Unit (M) 8.Replace the Registration Patch Sensor
21

(UN09)

(UN09) and the High Voltage PCB. Between the DC
Controller PCB (UN09/ J21) and the Primary
and the Developing High Voltage PCB (UN07/ J451,
Abnormal M color patch J452) Between the DC Controller PCB (UN09/ J19)
reading value and the Auxiliary High Voltage PCB (UN08/J461,
E020- Light patch although J462) Between the DC Controller PCB (J205) and
1160 setting 7 for patch level the Primary Transfer High Voltage PCB
(unable to fit in the target (UN04/J1001) 4. Replace the Drum Unit (M) 5.
between 550 and 640) Replace the Registration Patch Sensor Unit 6.
check if the shutter of the Registration Patch Sensor
Unit can be open. 3. Check if the window of the
Patch Sensor (UN43/ UN44) is soiled. 4. Check scar
on the ITB. 5. Check movement of the Registration
Shutter Solenoid (SL02). COPIER > FUNCTION >
PART-CHK > SL to move SL02 6. Check the
Abnormal C color patch
E020- reading value
(UN09/J12) and the Patch Sensors (UN43/J4007,
1250 Dark patch although
UN44, J4006). 7.Replace the Drum Unit (C)
setting 0 for the patch level
8.Replace the Registration Patch Sensor Unit 9
22
High Voltage PCB (UN08) 15. Replace the Replace

(UN09) and the High Voltage PCB. Between the DC
Abnormal C color patch J452) Between the DC Controller PCB (UN09/ J19)
reading value and the Auxiliary High Voltage PCB (UN08/J461,
E020- Light patch although J462) Between the DC Controller PCB (J205) and
1260 setting 7 for patch level the Primary Transfer High Voltage PCB
(unable to fit in the target (UN04/J1001) 4. Replace the Drum Unit (C) 5.
between 550 and 640) Replace the Registration Patch Sensor Unit 6.
check if the shutter of the Registration Patch Sensor
Unit can be open. 3. Check if the window of the
Patch Sensor (UN43/ UN44) is soiled. 4. Check scar
on the ITB. 5. Check movement of the Registration
Shutter Solenoid (SL02). COPIER > FUNCTION >
PART-CHK > SL to move SL02 6. Check the
Abnormal Bk color patch
(UN09/J12) and the Patch Sensors (UN43/J4007,
E020- reading value
UN44, J4006). 7.Replace the Drum Unit (Bk)
1350 Dark patch although
8.Replace the Registration Patch Sensor Unit 9
setting 0 for the patch level
High Voltage PCB (UN08) 15. Replace the Replace
E020- Abnormal Bk color patch 1. Check the patch shape. 2. Clean the high voltage
1360 reading value contact point with dry wiping or air blower. 3. Check
23
Light patch although the harness/connector between the DC Controller

setting 7 for patch level (UN09) and the High Voltage PCB. Between the DC
J452) Between the DC Controller PCB (UN09/ J19)
and the Auxiliary High Voltage PCB (UN08/J461,
J462) Between the DC Controller PCB (J205) and
the Primary Transfer High Voltage PCB
(UN04/J1001) 4. Replace the Drum Unit (Bk) 5.
Replace the Registration Patch Sensor Unit 6.
Possible cause is overload or rotation failure of the
motor due to an electrical trouble 1. Check the Main
Drive Unit (turn the unit by hand to see if it rotates)
Replace the Main Drive Unit when the unit failed to
CL Developing Motor rotate When the unit rotates 2. Check failure of the
startup error harness between the Developing Motor
E021- After 700 msec since the (M03/J6026) and the DC Controller PCB
0001 startup, the speed failed to (UN09/J210W) (trapped cable, open circuit,
be OK for 500 consecutive connector disconnection) 3. Check conduction of
msec. the fuse (FU7) in the DC Controller PCB (UN09)
When the fuse is not blown out 4-1. Replace the
Developing Motor (M03) 5-1. Replace the DC
Controller PCB (UN09). When the fuse is blown out
4-2. Replace the DC Controller PCB (UN09).
Possible cause is overload or rotation failure of the
motor due to an electrical trouble 1. Check the Main
Drive Unit (turn the unit by hand to see if it rotates)
CL Developing Motor lock Replace the Main Drive Unit when the unit failed to
detection rotate When the unit rotates 2. Check failure of the
E021-
Since the startup, the FG harness between the Developing Motor
0003
signal failed to be turned (M03/J6026) and the DC Controller PCB
ON for 300msec. (UN09/J210W) (trapped cable, open circuit,
connector disconnection) 3. Check conduction of
the fuse (FU7) in the DC Controller PCB (UN09)
When the fuse is not blown out 4-1. Replace the
24
Developing Motor (M03) 5-1. Replace the DC

Controller PCB (UN09). When the fuse is blown out
4-2. Replace the DC Controller PCB (UN09).
Possible cause: The screw is not rotating due to
failure in the coupling between the main body and
the Developing Assembly, or the value of ATR
Sensor (Y) (UN39) failed to be read due to an
electrical trouble. 1. Remove the Drum Unit (Y) and
Developing screw rotation
check no damage. (Replace the Drum Unit (Y) if
detection
defective) 2. Lift the pressure lever after the Drum
Error in the difference
E021- Unit (Y) is pushed all the way in. 3. Check failure of
between the maximum
0020 the harness between the Drum Unit (Y) and the DC
and the minimum of ATR
Controller PCB (UN09/J25) (trapped cable, open
Sensor (Y) detection
circuit, connector disconnection) 4.Check the Drum
value.
Unit Relay PCB (Y) (UN26) (Soil/ deformation/
damage) 5. Check the Drum Unit Memory PCB (M)
(UN30) (Soil/ damage) 6.Replace the Drum Unit (Y)
7. Replace the DC Controller PCB (UN09). 8.
Replace the Main Drive Unit
Sensor (M) (UN40) failed to be read due to an
electrical trouble. 1. Remove the Drum Unit (M) and
check no damage. (Replace the Drum Unit (M) if
detection
E021- Unit (M) is pushed all the way in. 3. Check failure of
between the maximum
0120 the harness between the Drum Unit (M) and the DC
Sensor (M) detection
value.
Unit Relay PCB (M) (UN27) (Soil/ deformation/
damage) 5. Check the Drum Unit Memory PCB (M)
(UN31) (Soil/ damage) 6.Replace the Drum Unit (M)
detection
Sensor (C)(UN41) failed to be read due to an
E021- electrical trouble. 1. Remove the Drum Unit (C) and
between the maximum
0220 check no damage. (Replace the Drum Unit (C) if
Sensor (C) detection
Unit (C) is pushed all the way in. 3.Check failure of
value.
the harness between the Drum Unit (C) and the DC
25

Unit Relay PCB (C) (UN28) (Soil/ deformation/
damage) 5.Check the Drum Unit Memory PCB (C)
(UN32) (Soil/ damage) 6.Replace the Drum Unit (C).
Sensor (Bk) (UN42) failed to be read due to an
electrical trouble 1. Remove the Drum Unit (Bk) and
check no damage. (Replace the Drum Unit (Bk) if
detection
E021- Unit (Bk) is pushed all the way in. 3. Check failure of
between the maximum
0320 the harness between the Drum Unit (Bk) and the DC
Sensor (Bk) detection
value.
Unit Relay PCB (Bk) (UN29) (Soil/ deformation/
damage) 5. Check the Drum Unit Memory PCB (Bk)
(UN33) (Soil/ damage) 6.Replace the Drum Unit
(Bk). 7. Replace the DC Controller PCB (UN09). 8.
Error in the Shutter Motor or the Laser Shutter
Sensor 1.COPIER > FUNCTION > PART-CHK >
MTR; move M05 When it works 2-1. Check the
Error in detection of harness between the DC Controller (UN09/ J11)
abnormal opening/closing and the Laser Shutter Sensor (PS05) 3-1. Check
of the Laser Shutter condition of the Laser Shutter 4-1. Check the Laser
E022- At the Dustproof Shutter Shutter Sensor (PS05) in the Main Drive 5-1.
0000 open/close control, the Replace the Main Drive When it does not work 2-2.
sensor fails to detect Check the harness between the DC Controller
although the specified time (UN09/ J31) and the Developing Disengagement
has passed. Motor (M05) 3-2. Check conduction of the fuse
(FU6) in the DC Controller (UN09) 4-2. Replace the
Laser Shutter Motor (M05) 5-2. Replace the Main
Drive
Possible cause: overload with the motor or motor
failure 1. Check conduction with FU2 on the DC
Toner Supply Motor (Y) Controller PCB (UN09) 2. Check the
E025- lock detection harness/connector between the DC Controller PCB
0000 Failed to detect rotation (UN09/ J23) and PS06. 3. Replace the DC
after turning ON the motor. Controller PCB (UN09) Check the harness toward
the sensor 4. Check the Hopper Unit (Y) 5. Replace
the Hopper Unit (Y).
26
Overload of the motor or motor failure 1. Check if

the Toner Bottle (Y) is installed 2. Check the
Toner Container Motor (Y)
E025- lock detection
(UN09) and the Toner Container Motor (Y) (M07) 3.
0010 Error in the current value
Check conduction of FU1 in the DC Controller PCB
after turning ON the motor.
5. Replace the Hopper Unit (Y)
Detection of short-circuit
with Toner Container
Motor (Y)FET
E025-
Error in element in the DC 1.Replace the DC Controller PCB (UN09)
0020
Controller PCB Error in the
current value after turning
OFF the motor.

Short-circuit failure of the Toner Bottle Motor or error
in element in the DC Controller PCB 1. Check the
Motor (Y) GND
E025- harness between the DC Controller (UN09/J23) and
After turning ON the
0030 the Toner Container Motor (Y) (M07) 2. Replace the
motor, the current value
DC Controller PCB (UN09) 3. Replace the Hopper Unit
is a certain value or
(Y)
lower.
Toner Supply Motor (M)
lock detection
conduction with FU2 on the DC Controller PCB
The Rotation Sensor
E025- (UN09) 2. Check the harness/connector between the
does not detect rotation
0100 DC Controller PCB (UN09/J24) and PS07. 3. Replace
although 5 sec has
the DC Controller PCB (UN09) 4. Check the Hopper
passed since the motor
Unit (M). 5. Replace the Hopper Unit (M).
was turned ON
Overload of the motor or motor failure 1. Check if the
Toner Container Motor Toner Bottle (M) is installed 2. Check the
(M) lock detection harness/connector between the DC Controller PCB
E025-
Error in the current (UN09) and the Toner Container Motor (M) (M09) 3.
0110
value after turning ON Check conduction of FU1 in the DC Controller PCB
the motor. (UN09) 4. Replace the DC Controller PCB (UN09) 5.
Replace the Hopper Unit (M)
E025- Error in element in the DC Controller PCB 1.Replace
Motor (M)FET
0120 the DC Controller PCB (UN09)
Error in element in the
DC Controller PCB Error
27
in the current value after

turning OFF the motor.
Motor (M) GND
0130 the Toner Container Motor (M) (M09) 2. Replace the
(M)
lower.
Toner Supply Motor (C)
lock detection Overload of the motor or motor failure 1. Check
After turning ON the conduction of FU9 on the DC Controller PCB (UN09).
E025- motor, the rotation 2. Check the harness/connector between the DC
0200 sensor does not detect Controller PCB (UN09/J24) and PS08. 3. Replace the
although a specified DC Controller PCB (UN09) 4. Check the Hopper Unit
period of time has (C). 5. Replace the Hopper Unit (C).
passed.
Toner Container Motor Toner Bottle (C) is installed 2. Check the
(C) lock detection harness/connector between the DC Controller PCB
E025-
Error in the current (UN09) and the Toner Container Motor (C) (M11) 3.
0210
Replace the Hopper Unit (C)
Motor (C)FET
Motor (C) GND
0230 the Toner Container Motor (C) (M11) 2. Replace the
(C)
lower.
Toner Supply Motor (Bk) Overload of the motor or motor failure 1. Check
lock detection conduction of FU9 on the DC Controller PCB (UN09).
E025-
The Rotation Sensor 2. Check the harness/connector between the DC
0300
does not detect rotation Controller PCB (UN09/J26) and PS09 3. Replace the
although 5 sec has DC Controller PCB (UN09) 4. Check the Hopper Unit
28
passed since the motor (Bk). 5. Replace the Hopper Unit (Bk).
was turned ON
Toner Container Motor Toner Bottle (Bk) is installed 2. Check the
(Bk) lock detection harness/connector between the DC Controller PCB
E025-
Error in the current (UN09) and the B Toner Container Motor (Bk)(M13) 3.
0310
Replace the Hopper Unit (Bk)
Motor (Bk)FET
Motor (Bk) GND
0330 the Toner Container Motor (Bk) (M13) 2. Replace the
(Bk)
lower
ASSIST Counter failed
to work
E032-
Detection of short-circuit Check the cable (to see if it’s disconnected)
0001
with the Count Pulse
Signal
Error in Lift Motor or Lifter Sensor 1. While Cassette 1
is removed, turn ON the power and then insert
Cassette 1. When there is operation sound of the
motor 1-1. Check the harness/connector between the
DC Controller (UN09/J13) and the Cassette 1 Lifter
Sensor (PS12) 2-1. Check if the Cassette 1 Lifter
Cassette 1 Lifter error
Sensor (PS12) is installed. 3-1. Extend the Sensor
Unable to detect the lift-
E040- Flag of the Cassette 1 Lifter Sensor (PS12) by approx.
up completion position
0002 1.5 mm with Plastic Film, etc. 4-1. Check the condition
within 4.5 sec after lift-
of the gear at the host machine side (to see if there is
up was started
missing or swing with the gear) 5-1. Replace the
Cassette 1 Lifter Sensor (PS12) 6-1. Replace the DC
Controller PCB (UN09) When there is no operation
sound of the motor 1-2. Check the harness/connector
between the DC Controller (UN09/J13) and the
Cassette 1 Lifter Motor (M14) 2-2. Check conduction
29
of the fuse (FU2) of the DC Controller (UN09) 3-2.

Check the condition of the gear at the host machine
side (to see if there is something missing or swing with
the gear) 4-2. Check the Cassette 1 Lifter Motor (M14)
5-2. Replace the DC Controller (UN09)

Error in output of charging high voltage, Drum Unit
error or environment control error 1. COPIER >
DISPLAY > ANALOG; check if the TEMP value
and the HUM value are matched with the
environment temperature. When the values are
dramatically mismatched (Lager than 15degrees
Error in detection of
Celsius) 2-1. Check the harness and connector
abnormal Y charging AC
between the DC Controller (UN09/ J206) and the
current value
Environment Sensor (UN45) 3-1. Replace the
E065- During the paper interval
Environment Sensor (UN45) 4-1. Replace the DC
0000 simple discharge current
Controller (UN09) When the values are matched 2-
control, a current value that
2. Check the state of the charging high voltage
is higher than the target of
contact point 3-2. Replace the Drum Unit (Y) 4-2.
500[uA] is detected
Check the harness and connector between the DC
Charging High Voltage PCB (UN06/ J441, J442) 5-
2. Replace the Primary Charging High Voltage
PCB (UN06) 6-2. Replace the DC Controller PCB
(UN09)
abnormal Y charging AC
current value
500[uA] is detected
contact point 3-2. Replace the Drum Unit (Y) 4-2.
30

(UN09)
abnormal M charging AC
current value
contact point 3-2. Replace the Drum Unit (M) 4-2.
500[uA] is detected
(UN09)
abnormal M charging AC
current value
contact point 3-2. Replace the Drum Unit (M) 4-2.
500[uA] is detected
(UN09)
Error in detection of Error in output of charging high voltage, Drum Unit
abnormal C charging AC error or environment control error 1. COPIER >
E065-
current value DISPLAY > ANALOG; check if the TEMP value
0002
During the paper interval and the HUM value are matched with the
simple discharge current environment temperature. When the values are
31
control, a current value that dramatically mismatched (Lager than 15degrees

is higher than the target of Celsius) 2-1. Check the harness and connector
500[uA] is detected between the DC Controller (UN09/ J206) and the
contact point 3-2. Replace the Drum Unit (C) 4-2.
(UN09)
abnormal C charging AC
current value
contact point 3-2. Replace the Drum Unit (C) 4-2.
500[uA] is detected
(UN09)
Error in detection of DISPLAY > ANALOG; check if the TEMP value
abnormal Bk charging AC and the HUM value are matched with the
current value environment temperature. When the values are
E065- During the paper interval dramatically mismatched (Lager than 15degrees
0003 simple discharge current Celsius) 2-1. Check the harness and connector
control, a current value that between the DC Controller (UN09/ J206) and the
is higher than the target of Environment Sensor (UN45) 3-1. Replace the
500[uA] is detected Environment Sensor (UN45) 4-1. Replace the DC
32
contact point 3-2. Replace the Drum Unit (Bk). 4-2.

(UN09)
abnormal Bk charging AC
current value
contact point 3-2. Replace the Drum Unit (Bk). 4-2.
500[uA] is detected
(UN09)
Error in the Primary Transfer High Voltage PCB,
Error in the Primary Transfer Roller (ITB Unit) 1.
Check failure of the harness between the Primary
Transfer High Voltage PCB (UN04/J1001) and the
DC Controller PCB (UN09/J205) (open circuit,
Error in M primary transfer trapped cable, connector disconnection). ->
abnormal detection Replace the harness if it is faulty 2. Check
E067-
When trying to apply the connection failure between the Primary Transfer
0001
specified voltage of 1500 [V] High Voltage PCB (UN04/J31) and the Primary
or higher Transfer Roller (Check that the connection is free
from open circuit or GND contact) 3. Replace the
Primary Transfer High Voltage PCB (UN04) 4.
Replace the ITB Unit 5. Replace the DC Controller
PCB (UN09). 6. Replace the Primary Transfer
Power Supply Unit
Error in C primary transfer Error in the Primary Transfer High Voltage PCB,
E067- abnormal detection Error in the Primary Transfer Roller (ITB Unit) 1.
0002 When trying to apply the Check failure of the harness between the Primary
specified voltage of 1500 [V] Transfer High Voltage PCB (UN04/J1001) and the
33
or higher DC Controller PCB (UN09/J205) (open circuit,

trapped cable, connector disconnection). ->
Replace the harness if it is faulty 2. Check
connection failure between the Primary Transfer
High Voltage PCB (UN04/J21) and the Primary
Transfer Roller (Check that the connection is free
PCB (UN09). 6. Replace the Primary Transfer
Power Supply Unit
Error in the Primary Transfer High Voltage PCB,
Error in the Primary Transfer Roller (ITB Unit)
1.Check failure of the harness between the
Primary Transfer High Voltage PCB (UN04/J1001)
and the DC Controller PCB (UN09/J205) (open
Error in Bk primary transfer circuit, trapped cable, connector disconnection). ->
abnormal detection Replace the harness if it is faulty 2. Check
E067-
When trying to apply the connection failure between the Primary Transfer
0003
specified voltage of 1500 [V] High Voltage PCB (UN04/J11) and the Primary
or higher Transfer Roller (Check that the connection is free
PCB (UN09) 6. Replace the Primary Transfer
Power Supply Unit
Error in the Secondary Transfer High Voltage
PCB, Error in the Secondary Transfer Roller 1.
Check failure of the harness between the
Secondary Transfer High Voltage PCB
(UN05/J201) and the DC Controller PCB
Abnormal current is (UN09/J10) (open circuit, trapped cable, connector
detected at the secondary disconnection). -> Replace the harness if it is faulty
E069- transfer 2.Check connection failure between the Secondary
0001 When 5 [uA] or smaller is Transfer High Voltage PCB (UN05/T1201) and the
detected at the secondary Secondary Transfer Outer Roller (Check that the
transfer connection is free from open circuit or GND
contact) 3. Replace the Secondary Transfer High
Voltage PCB (UN05) 4. Replace the Secondary
Transfer Outer Roller 5. Replace the ITB Unit 6.
Replace the DC Controller PCB (UN09) 7. Replace
the Secondary Transfer Power Supply Unit
Abnormal current is Error in the Secondary Transfer High Voltage
E069-
detected at the secondary PCB, Error in the Secondary Transfer Roller 1.
0002
transfer Check failure of the harness between the
34
When 100 [uA] or larger is Secondary Transfer High Voltage PCB

detected at the secondary (UN05/J201) and the DC Controller PCB
transfer (UN09/J10) (open circuit, trapped cable, connector
disconnection). -> Replace the harness if it is faulty
2. Check connection failure between the
Secondary Transfer High Voltage PCB
(UN05/T1201) and the Secondary Transfer Outer
Roller (Check that the connection is free from open
circuit or GND contact) -> Replace the connection
wire if it is faulty 3. Replace the Secondary
Secondary Transfer Outer Roller 5. Replace the
ITB Unit 6. Replace the DC Controller PCB
(UN09).
Error in the Primary Transfer Disengagement
Solenoid, Error in the Primary Transfer
Disengagement Switch, or the ITB Guide Rail error
1. Replace the ITB Unit 2. Check the
Error in the primary transfer
disengagement control
PCB (UN09/J11) and the Primary Transfer
At the primary transfer
E074- Disengagement Switch (SW01) 3. Check the
disengagement control, the
0000 harness/connector between the DC Controller
sensor fails to detect
PCB (UN09/J11) and the Primary Transfer
although the specified time
Disengagement Solenoid (SL01) 4. Check
has passed.
(UN09) 5. Replace the ITB Guide Rail 6. Replace
the Main Drive 7. Replace the Fixing Drive 8.
The HP mark is at undetectable state, ITB Top
Sensor error, or error in the coupling between the
ITB Unit and the ITB Drive 1. Check if the ITB is
driven. When the ITB is driven 2-1. Check soil of
the HP mark on the ITB Belt 3-1. Check if there is
a scar at the edge of the ITB 4-1. Use your hand to
ITB rotation detection error
check if the shutter of the Registration Patch
The sensor fails to detect
Sensor Unit can be open 5-1. Check for soil on the
E074- although it passes through
window of the Patch Sensor (UN43/ UN44) 6-1.
FFFF the mark on the ITB for the
Check movement of the Registration Shutter
specified time (ITB is
Solenoid (SL02) COPIER > FUNCTION > PART-
detected as not rotating)
CHK > SL to move SL02 7-1. Check the
PCB (UN09/J12) and the Patch Sensor
(UN43/J4007, UN44/ J4006) 8-1.Replace the
Registration Patch Sensor Unit 9-1 Replace the
ITB Unit. 10-1. Replace the DCON When the ITB
35
is not driven 2-2. Remove and then install the ITB

Unit 3-2 Replace the ITB Unit. 4-2. Replace the
Main Drive

Scanner Motor movement error or BD signal error
1.COPIER > FUNCTION > PART-CHK > MTR; and move
M01 When the Scanner Motor (M01) moves 2-1. Check
the flexible cable/connector between the DC Controller
BD error PCB (UN09) and the Laser Scanner Unit 3-1. Replace
E100-
BD fails to be ready in the Laser Scanner Unit 4-1. Replace the DC Controller
0001
5 sec PCB (UN09) When the Scanner Motor (M01) does not
move 2-2. Check the harness/connector between the DC
Controller PCB (UN09) and the Laser Scanner Unit 3-2.
Replace the Laser Scanner Unit 4-2. Replace the DC
BD error
E100- Unable to complete in
Polygon Motor error 1. Replace the Laser Scanner Unit
0002 5 sec since the facet
correction was started
Scanner Motor movement error or BD signal error
1.COPIER > FUNCTION > PART-CHK > MTR; and move
BD error M01 When the Scanner Motor (M01) moves 2-1. Check
During the drive at the flexible cable/connector between the DC Controller
the constant speed, PCB (UN09) and the Laser Scanner Unit 3-1. Replace
E100-
the BD cycle is the Laser Scanner Unit 4-1. Replace the DC Controller
0003
mismatched by -/+ PCB (UN09) When the Scanner Motor (M01) does not
0.5% for 500 move 2-2. Check the harness/connector between the DC
continuous msec Controller PCB (UN09) and the Laser Scanner Unit 3-2.
Replace the Laser Scanner Unit 4-2. Replace the DC
Scanner Motor movement error or motor control error
1.Check the harness/connector between the DC
Scanner Motor error
Controller PCB (UN09) and the Laser Scanner Unit
E110- Scanner Motor
2.Check the flexible cable/connector between the DC
0001 movement error or
Controller PCB (UN09) and the Laser Scanner Unit 3.
motor control error
Replace the Laser Scanner Unit 4. Replace the DC
Scanner Motor error Scanner Motor movement error or motor control error
E110- Scanner Motor 1.Check the harness/connector between the DC
0002 movement error or Controller PCB (UN09) and the Laser Scanner Unit
motor control error 2.Check the flexible cable/connector between the DC
36
Controller PCB (UN09) and the Laser Scanner Unit 3.

Replace the Laser Scanner Unit 4. Replace the DC
Scanner Motor error
E110- The signal fails to be Error in control with the Laser Scanner Unit 1. Replace
0003 1 at laser sequence the Laser Scanner Unit
enable check
The patch by the registration detection is not correctly
created, or registration patch sensor error 1. Clean the
dustproof glass. 2. Check density on the image visually.
When the image density is light 3-1. Clean the high
voltage contact point with dry wiping or air blower. 4-1.
Replace the Drum Unit (If the color showing abnormality
can be identified from the image, replace the Drum Unit
for that color. otherwise, replace from the Drum Unit (Y)
in order) 5-1.Check the harness/connector between the
DC Controller PCB (UN09) and the High Voltage PCB 6-
Registration detection
1.Replace the High Voltage PCB. Primary Charging High
error
Voltage PCB (UN06), Developing High Voltage PCB
E194- When the number of
(UN07), Auxiliary High Voltage PCB (UN08), Primary
0000 reading patterns fails
Transfer High Voltage PCB (UN04) 7-1 Replace the
to be the specified
DCON When the image density is not light 3-2. Use your
value
hand to check that the shutter of the Registration Patch
window of the Patch Sensor (UN43, UN44) 5-2.Check
scar on the ITB. 6-2. Check movement of the
Registration Shutter Solenoid COPIER > FUNCTION >
PART-CHK > SL to move SL02 7-2.Check the
(UN09/J12) and the Patch Sensor (UN43/J4007, UN44/
J4006) 8-2. Replace the Registration Patch Sensor Unit
9-2 Replace the ITB Unit.
The last registration detection was not properly executed
1. Clear the registration detection data
COPIER>FUNCTION>CLEAR>REG-CLR 2. Clean the
window of the scanner 3. Check density on the image
Registration detection visually. When the image density is light 4-1. Clean the
error high voltage contact point with dry wiping or air blower. 5-
E194-
When there is an 1. Replace the Drum Unit (If the color showing
0001
image gap of abnormality can be identified from the image, replace the
3.25[mm] or larger. Drum Unit for that color. otherwise, replace from the
Drum Unit (Y) in order) 6-1. Check the harness/connector
between the DCON and the High Voltage PCB 7-
1.Replace the High Voltage PCB. Primary Charging High
Voltage PCB (UN06), Developing High Voltage PCB
37
(UN07), Auxiliary High Voltage PCB (UN08), Primary

Transfer High Voltage PCB (UN04) 8-1 Replace the
DCON When the image density is not light 4-2.Use your
hand to check that the shutter of the Registration Patch
window of the Patch Sensor (UN43, UN44) 6-2.Check
scar on the ITB. 7-2. Check movement of the
Registration Shutter Solenoid COPIER > FUNCTION >
PART-CHK > SL to move SL02 8-2. Check the
(UN09) and the Patch Sensor (UN43/J4007,
UN44/J4006) 9-2. Replace the Registration Patch Sensor
Unit 10-2 Replace the ITB Unit.
Registration detection Connection failure between the DC Controller PCB
error (UN09) and the CB Controller PCB (UN11), error in the
There has been no DC Controller PCB (UN09), or error in the Controller PCB
E194-
command from CONT 1.Disconnect and then connect FFC (FFC 07) that is
FFFF
although 1 min has connected to the DC Controller PCB (UN09) and Main
passed since the start Controller PCB 2 (UN12) 2. Replace Main Controller PCB
of retry operation 2 (UN12) 3. Replace the DC Controller PCB (UN09)
E2PROM Error in access to EEPROM mounted on the Laser
E196- communication error Scanner. 1. Disconnect and then connect the connector
0001 I2C communication and Flat Cable of the Laser Scanner Unit. 2. Replace the
error Laser Scanner Unit.
EEPROM communication error in the DCON or the Drum
Unit 1. Check the harness/connector between the DC
E2PROM data
Controller PCB (UN09/J25) and the Drum Unit Relay
retrieval timeout
PCB (UN26/4011, UN27/J4014, UN28/J4017,
Within 10 sec since
E196- UN29/J4020) 2. Check the contact surface on the Drum
the power was turned
0002 Unit Relay PCB and the Drum Unit Memory PCB (soil,
ON, the E2PROM
damage, contact pressure) Y:UN26/UN30 M:UN27/UN31
data cannot be
C:UN28/UN32 Bk UN29/UN33 3. From Y Drum Unit,
developed to RAM
install each Drum Unit accordingly at a time to identify
error ROM 4. Replace the DC Controller PCB (UN09)
EEPROM communication error of the Drum Unit 1.Check
the harness/connector between the DC Controller PCB
E2PROM bus (UN09/J25) and the Drum Unit Relay PCB (UN26/4011,
possession error UN27/ J4014, UN28/J4017, UN29/J4020) 2.Check the
E196- The operation of the contact surface on the Drum Unit Relay PCB and the
0003 Drum Unit Memory Drum Unit Memory PCB (soil, damage, contact pressure)
PCB is faulty and Y:UN26/UN30 M:UN27/UN31 C:UN28/UN32 Bk
cannot be recovered UN29/UN33 3. From Y Drum Unit, install each Drum Unit
accordingly at a time to identify error ROM 4. Replace the
38
E2PROM
E196-
communication error Turn OFF and then ON the main power
1B00
Command error
E2PROM
E196-
1B01
Command error
E2PROM
E196-
1B02
Command error

E2PROM communication
E196-
error Turn OFF and then ON the main power
1B03
Command error
E196-
1B04
Command error
E196-
1BFF
Command error
High Voltage contact point error or DC Controller
PCB error When this symptom occurs regularly 1-1.
Replace the DC Controller PCB (UN09) When this
E197-
HOB communication error symptom occurs incidentally 1-2. Check the high
0000
voltage contact point and clean the Primary
Transfer Roller Shaft Support 2-2. Replace the DC
High Voltage contact point error or DC Controller
PCB error When this symptom occurs regularly 1-1.
Replace the DC Controller PCB (UN09) When this
E197-
HOB communication error symptom occurs incidentally 1-2. Check the high
0050
voltage contact point and clean the Primary
Transfer Roller Shaft Support 2-2. Replace the DC
There is an error in the 1.Disconnect and then connect the flexible
detection of the Scanner cable(Relay PCB(PCB1)-Main Controller2
Unit home position. PCB(UN12)64Pin). 2.Replace the flexible cable.
E202-
The attempt to detect the 3.Replace the Scanner Unit HP sensor(SR1).
0001
home position fails when 4.Replace the Scanner Motor(M1). 5.Replace the
the Scanner Unit is moved Relay PCB(PCB1). 6.Replace the Main Controller2
forward. PCB(UN12)
39
There is an error in the 1.Disconnect and then connect the flexible

detection of the Scanner cable(Relay PCB(PCB1)-Main Controller2
Unit home position. PCB(UN12)64Pin). 2.Replace the flexible cable.
E202-
The attempt to detect the 3.Replace the Scanner Unit HP sensor(SR1).
0002
home position fails when 4.Replace the Scanner Motor(M1). 5.Replace the
the Scanner Unit is moved Relay PCB(PCB1). 6.Replace the Main Controller2
back. PCB(UN12)
The light intensity of the
Scanner Unit is faulty. 1.Disconnect and then connect the flexible cable.
E225- The light intensity of the 2.Replace the flexible cable. 3.Replace the Scanner
0001 Scanner Unit during Unit. 4.Replace the Relay PCB(PCB1). 5.Replace
shading is under the the Main Controller2 PCB(UN12).
specified level.
The reader unit power
1.Disconnect and then connect the power supply
E227- supply (24V) is faulty.
harness connector. 2.Replace the Power Supply
0001 At time of power-on, the
PCB(UN1).
24V port is off.
0002 At the start of a job, the
PCB(UN1).
24V port is off.
E227- At the end of a job, the
0003 24V port is off.
PCB(UN1).
0004 When a load is being
PCB(UN1).
driven, the 24V port is off.
Communication data error
1. Disconnect and then connect the FFC (FFC07)
Connection error between
that is connected to the DC Controller PCB (UN09)
E240- the DC Controller PCB and
and Main Controller PCB 2 (UN12) 2. Replace Main
0000 Main Controller PCB 2, or
Controller PCB 2 (UN12) 3. Replace the DC
error in Main Controller
PCB 2.
1. Disconnect and then connect the FFC (FFC07)
Communication data error that is connected to the DC Controller PCB (UN09)
E240-
60 sec while waiting for a and Main Controller PCB 2 (UN12) 2. Replace Main
0001
pickup request Controller PCB 2 (UN12) 3. Replace the DC
Communication data error 1. Disconnect and then connect the FFC (FFC07)
E240-
60 sec while waiting for an that is connected to the DC Controller PCB (UN09)
0002
image output request and Main Controller PCB 2 (UN12) 2. Replace Main
40
Controller PCB 2 (UN12) 3. Replace the DC


1. Disconnect and then connect the FFC
(FFC07) that is connected to the DC
Communication data error
E240- Controller PCB (UN09) and Main Controller
After a paper jam, 60 sec has
0003 PCB 2 (UN12) 2. Replace Main Controller
passed without stopping
PCB 2 (UN12) 3. Replace the DC Controller
PCB (UN09)
Communication data error (FFC07) that is connected to the DC
E240- 60 sec has passed while waiting Controller PCB (UN09) and Main Controller
0004 for completion of the initial PCB 2 (UN12) 2. Replace Main Controller
rotation PCB 2 (UN12) 3. Replace the DC Controller
PCB (UN09)
Communication data error (FFC07) that is connected to the DC
E240- 60 sec has passed while waiting Controller PCB (UN09) and Main Controller
0005 for the start of auto adjustment at PCB 2 (UN12) 2. Replace Main Controller
warm-up rotation PCB 2 (UN12) 3. Replace the DC Controller
PCB (UN09)
E240- Communication data error Controller PCB (UN09) and Main Controller
0006 Data access error PCB 2 (UN12) 2. Replace Main Controller
PCB (UN09)
E240- Communication data error Controller PCB (UN09) and Main Controller
0007 Time notification error PCB 2 (UN12) 2. Replace Main Controller
PCB (UN09)
E246 System error Contact the service company office
1.Disconnect and then connedt the flexible
EEPROM error (Scanner Unit) cable(Relay PCB(PCB1)-Main Controller2
E248-
An error has occurred at power- PCB(UN12)50pin). 2.Disconnect and then
0001
on. connect the flexible cable(Scanner Unit- Relay
PCB(PCB1)). 3.Disconnect and then connect
41
the power supply harness connector.

4.Replace the flexible cable. 5.Replace the
Scanner Unit. 6.Replace the Relay
PCB(PCB1) 7.Replace the Power Supply
PCB(PCB1). 8.Replace the Main Controller2
PCB(UN12).
cable(Relay PCB(PCB1)-Main Controller2
PCB(UN12)50pin). 2.Disconnect and then
connect the flexible cable(Scanner Unit- Relay
EEPROM error (Scanner Unit) PCB(PCB1)). 3.Disconnect and then connect
E248-
An error has occurred during the power supply harness connector.
0002
write operation. 4.Replace the flexible cable. 5.Replace the
PCB(UN12).
cable(Relay PCB(PCB1)-Main Controller2
PCB(UN12)50pin). 2.Disconnect and then
connect the flexible cable(Scanner Unit- Relay
EEPROM error (Scanner Unit)
PCB(PCB1)). 3.Disconnect and then connect
E248- An error has occurred during
the power supply harness connector.
0003 read operation following write
4.Replace the flexible cable. 5.Replace the
operation.
PCB(UN12).
Scanner Unit VSYNC signal
1. Turn OFF and then ON the power. 2. Check
error
the connection between Reader Relay PCB
Due to the VSYNC error in the
and Scanner Unit, and check that the Cable is
Scanner Unit which
E270- not open-circuit. 3. Check the connection
communicates with Reader
0001 between Reader and Printer, and check that
Relay PCB, VSYNC signal is not
the Cable is not open-circuit. 4. Replace the
sent appropriately, so the image
Reader Relay PCB. 5. Replace the Scanner
error occurs or the operation
Unit.
stops abnormally.
DDI HSYNC error 1. Turn OFF and then ON the power. 2. Check
Due to the DDI hardware the connection between Reader and Printer,
E270- HSYNC signal error, VSYNC and check that the Cable is not open-circuit.
0002 signal is not sent appropriately, 3. Replace the DDI-S Cable between Reader
so the image error occurs or the and Printer. 4. Replace the Reader Relay
operation stops abnormally. PCB.
E280- Communication error between 1. Turn OFF and then ON the power. 2. Check
42
0001 Reader Relay PCB and Scanner the connection between Reader Relay PCB
Unit and Scanner Unit, and check that the Cable is
Within specified time, not open-circuit. 3. Check the connection
communication between Reader between Reader and Printer, and check that
Relay PCB and Scanner Unit the Cable is not open-circuit. 4. Replace the
cannot be made. Reader Relay PCB. 5. Replace the Scanner
Unit.
Communication error between
Reader Relay PCB and Scanner 1. Check the connection between Reader
Unit Relay PCB and Scanner Unit, and check that
E280-
Disconnection of the cable the Cable is not open-circuit. 2. Check the
0002
between the Reader Relay PCB connection between Reader and Printer, and
and the Scanner Unit was check that the Cable is not open-circuit.
detected.
1.Disconnect and then connect the flexible
cable(Reader Relay PCB(PCB1)-Main
Readingunit communication
Controller PCB(UN12) 50pin). 2.Cisconnect
error
E280- and then connect the flexible cable(Scanner
Communication error at J507
0003 Unit- Reader Relay PCB(PCB1)). 3.Replace
and J508 conectors of the
the flexible cable. 4.Replace the Reader
Reader Relay PBC(PCB1).
Relay PCB(PCB1). 5.Replace the Main
Controller2 PCB(UN12).

Readingunit communication 1.Disconnect and then connect the flexible
error cable(Reader Relay PCB(PCB1)-Main Controller
E280-
Communication error at PCB(UN12) 50pin). 2.Replace the flexible cable.
0004
J512 conector of the 3.Replace the Reader Relay PCB(PCB1).
Reader Relay PBC(PCB1). 4.Replace the Main Controller2 PCB(UN12).
1. Execute the service mode (COPIER >
FUNCTION > MISC-R > SCANLAMP) and check
that the LED of the Scanner Unit (Paper Front) is
Reading light intensity error
lit. 2. Check the connection between Scanner Unit
E301- The light intensity was at
(Paper Front) and LED, and check that the Cable
0001 the reference level or below
is not open-circuit. 3. Check the connection
at paper front shading.
between Reader Controller PCB and Scanner Unit
(Paper Front), and check that the Cable is not
open-circuit.
Reading light intensity error 1. Check that the LED of the Scanner Unit (Paper
E301- The light intensity was at Back) is lit. 2. Check the connection between
0002 the reference level or below Scanner Unit (Paper Back) and LED, and check
at paper back shading. that the Cable is not open-circuit. 3. Check the
43
connection between Reader Controller PCB and

Scanner Unit (Paper Back), and check that the
Cable is not open-circuit.
1. Check that the LED of the Scanner Unit (Paper
Front) is lit. 2. Check the connection between
Scanner Unit (Paper Front) and LED, and check
that the Cable is not open-circuit. 3. Check the
Error in paper front white connection between Reader Controller PCB and
shading Scanner Unit (Paper Front), and check that the
E302- Error in shading RAM Cable is not open-circuit. 4. Check the condition of
0001 access The shading value Shading White Plate of the Stream Read Glass
is out of the specified (Paper Front) (scratches, dust, soil, etc.). 5. Check
range. if Scanner Unit (Paper Front) detects HP correctly.
(If it does not detect correctly, the Scanner Unit
reaches to the end when DF is opened.) 6.
Replace the Scanner Unit (Paper Front). 7.
Replace the Reader Controller PCB.
1. Check that the LED of the Scanner Unit (Paper
Front) is lit. 2. Check the connection between
Scanner Unit (Paper Front) and LED, and check
Error in paper front black
that the Cable is not open-circuit. 3. Check the
shading
condition of Shading White Plate of the Stream
E302- Error in shading RAM
Read Glass (Paper Front) (scratches, dust, soil,
0002 access The shading value
etc.). 4. Check if Scanner Unit (Paper Front)
is out of the specified
detects HP correctly. (If it does not detect correctly,
range.
the Scanner Unit reaches to the end when DF is
opened.) 5. Replace the Scanner Unit (Paper
Front). 6. Replace the Reader Controller PCB.
1. Turn OFF and then ON the main power 2.
E315- Image process device error
Check connection of Main Controller PCB 2 3.
0007 JBIG encode error
Replace Main Controller PCB 2
1. Delete the current job 2. Turn OFF and then ON
E315- Image process device error the main power 3. Check connection of Main
000d JBIG decode error Controller PCB 2 4. Replace the DDR-SDRAM, the
HDD and Main Controller PCB 2 at the same time
1. Delete the current job 2. Turn OFF and then ON
E315- Image process device error the main power 3. Check connection of Main
000e Error at software decoding Controller PCB 2 4. Replace the DDR-SDRAM, the
HDD and Main Controller PCB 2 at the same time
000f Error at MemoryCopy
E315- Image process device error 1. Turn OFF and then ON the main power 2.
44
0027 ROTU timeout error Check connection of Main Controller PCB 2 3.

0035 MemFill timeout error
0100 PRIO overrun
Device timeout
An image synchronous 1. Turn OFF and then ON the main power. 2.
E315- signal from the Main Check the connection of the Main Controller PCB 2
0500 Controller PCB 2 to the (including the flat cable). 3. Replace the flat cable.
Reader is not received 4. Replace the Main Controller PCB 2.
within 30 seconds.
Device abnormal
1. Turn OFF and then ON the main power. 2.
completion
E315- Check the connection of the Main Controller PCB 2
An abnormal signal from
0501 (including the flat cable). 3. Replace the flat cable.
the Main Controller PCB 2
4. Replace the Main Controller PCB 2.
to the Reader is detected.
Device timeout
E315- signal from the Main Check the connection of the Main Controller PCB 2
0510 Controller PCB 2 to the (including the flat cable). 3. Replace the flat cable.
Reader is not received 4. Replace the Main Controller PCB 2.
within 30 seconds.

Device abnormal completion 1. Turn OFF and then ON the main power. 2.
E315- An abnormal signal from the Check the connection of the Main Controller PCB
0511 Main Controller PCB 2 to the 2 (including the flat cable). 3. Replace the flat
Reader is detected. cable. 4. Replace the Main Controller PCB 2.
Device timeout
E315- signal from the Main Check the connection of the Main Controller PCB
0520 Controller PCB 2 to the 2 (including the flat cable). 3. Replace the flat
Reader is not received cable. 4. Replace the Main Controller PCB 2.
within 30 seconds.
45
Device timeout
within 30 seconds.
Device timeout
within 30 seconds.
Device timeout
within 30 seconds.
E351- Main Controller PCB 2 Disconnect and then connect the connector of the
0000 communication error Main Controller PCB 2. 3. Replace the Main
Controller PCB 2.
Communication error 1. Turn OFF and then ON the power. 2. Check the
E400- between Reader Controller connection between Reader Controller PCB and
0001 PCB and DF Unit DF Driver PCB (Signal Cable and Power Supply
Communication checksum Cable), and check that the Cables are not open-
46
error between Reader circuit. 3. Replace the Cable between Reader

Controller PCB and DF Unit Controller PCB and DF Driver PCB. 4. Replace
the Reader Controller PCB. 5. Replace the DF
Driver PCB.
1. Turn OFF and then ON the power. 2. Check the
connection between Reader Controller PCB and
DF Driver PCB (Signal Cable and Power Supply
Communication error
E400- Cable), and check that the Cables are not open-
between Reader Controller
0002 circuit. 3. Replace the Cable between Reader
PCB and DF Unit
Controller PCB and DF Driver PCB. 4. Replace
the Reader Controller PCB. 5. Replace the DF
Driver PCB.

1. Turn OFF and then ON the power. 2.
Disconnection of the Flat Cable Check the connection between Reader
between the Reader Controller Controller PCB and DF Driver PCB (Signal
PCB and DF Driver PCB Cable and Power Supply Cable), and check
E400-
Connection of the Flat Cable that the Cables are not open-circuit. 3.
0003
between the Reader Controller Replace the cable between Reader Controller
PCB and DF Driver PCB could PCB and DF Driver PCB. 4. Replace the
not be detected. Reader Controller PCB. 5. Replace the DF
PCB.
1.Replace the Release Motor HP
E413- Release Motor error sensor(SR11). 2.Replace the Release
0001 Release motor HP sensor open. Motor(M2). 3.Replace the ADF Driver
PCB(PCB1).
1.Replace the Release Motor HP
E413- Release Motor error sensor(SR11). 2.Replace the Release
0002 Release motor HP sensor close. Motor(M2). 3.Replace the ADF Driver
PCB(PCB1).
Communication error 1. Replace the finisher controller PCB. 2.
E500-
The communication with the host Replace the host machine DC Controller
0000
machine is interrupted. PCB.
Communication error 1. The wiring between the finisher controller
E503- Communication between the PCB and saddle controller PCB is faulty. 2.
0002 Saddle Controller and the The finisher controller PCB is faulty. 3. The
Finisher Controller is suspended. saddle stitcher controller PCB is faulty.
EEPROM error
E505-
The checksum for the EEPROM Replace the finisher controller PCB.
0001
data has an error.
47
1. The rear end assist home position sensor

Rear end assist home position
(PI109) is faulty. 2. The wiring between the
error
finisher controller PCB and rear end assist
E514- The stapler does not leave the
motor is faulty. 3. The end assist mechanism
8001 rear end assist home position
is faulty. 4. The rear end assist motor (M109)
when the rear end assist motor
is faulty. 5. The finisher controller PCB is
has been driven for 3 seconds.
faulty.
1. The rear end assist home position sensor
Rear end assist home position
(PI109) is faulty. 2. The wiring between the
error
finisher controller PCB and rear end assist
E514- The stapler does not return to
motor is faulty. 3. The end assist mechanism
8002 the rear end assist home position
is faulty. 4. The rear end assist motor (M109)
when the rear end assist motor
is faulty. 5. The finisher controller PCB is
faulty.
Decurler HP detection error (at
intrusion amount control) 1. Check that the cam of the Decurler Roller is
E517- The HP was not detected within installed properly. 2. Replace the Decurler
0001 the specified period of time (2 Motor. 3. Replace the Buffer Driver PCB. 4.
seconds) since the start of the Replace the DC Controller PCB.
decurler HP detection.
1. The gear change home position sensor
Gear change home position error (PI117) is faulty. 2. The wiring between the
The gear change home position finisher controller PCB and gear change
E519-
sensor does not turn ON when motor is faulty. 3. The gear change
0002
the gear change motor has been mechanism is faulty. 4. The gear change
driven for 387 pulses. motor (M110) is faulty. 5. The finisher
controller PCB is faulty.
1. The gear change home position sensor
Gear change home position error (PI117) is faulty. 2. The wiring between the
The gear change home position finisher controller PCB and gear change
E519-
sensor does not turn OFF when motor is faulty. 3. The gear change
8001
the gear change motor has been mechanism is faulty. 4. The gear change
driven for 387 pulses. motor (M110) is faulty. 5. The finisher
Shift Motor fails to move from HP
At initial rotation, when the Motor 1. Check if the Motor (M4) Connector is
rotates for specified period of physically removed. 2. Replace the Motor. 3.
E520-
time and cannot move from HP, Check if the Shift Roller HP Sensor (S2)
0001
it is detected as an error if the Connector is physically removed. 4. Replace
same symptom occurs again the Shift Roller HP Sensor (S2).
after the first retry
E520- Shift Motor fails to return to HP 1. Check if the Motor (M4) Connector is
0002 At initial rotation, when the Motor physically removed. 2. Replace the Motor. 3.
48
rotates for specified period of Check if the Shift Roller HP Sensor (S2)
time and cannot return to HP, it Connector is physically removed. 4. Replace
is detected as an error if the the Shift Roller HP Sensor (S2).
same symptom occurs again
after the first retry.
Front aligning plate home 1. The front aligning plate home position
position error sensor (PI106) is faulty. 2. The wiring
The aligning plate does not leave between the finisher controller PCB and front
E530-
the aligningplate front home aligning plate motor is faulty. 3. The front
8001
position sensor when aligning plate is faulty. 4. The front aligning
thealignment plate front motor plate motor (M103) is faulty. 5. The finisher
has been driven for 4 seconds. controller PCB is faulty.
Front aligning plate home 1. The front aligning plate home position
position error sensor (PI106) is faulty. 2. The wiring
The aligning plate does not between the finisher controller PCB and front
E530-
return to aligning plate front aligning plate motor is faulty. 3. The front
8002
home position sensor when the aligning plate is faulty. 4. The front aligning
alignment plate front motor has plate motor (M103) is faulty. 5. The finisher
been driven for 4 seconds. controller PCB is faulty.

Stapler Motor fails to move from HP 1. Check if the Motor (M10) Connector
At initial rotation, when the Motor is physically removed. 2. Replace the
E531- rotates for specified period of time and Motor. 3. Check if the Stapler HP
8001 cannot move from HP, it is detected as Sensor (S18) Connector is physically
an error if the same symptom occurs removed. 4. Replace the Stapler HP
again after the first retry. Sensor (S18).
Stapler Motor fails to return to HP 1. Check if the Motor (M10) Connector
At initial rotation, when the Motor is physically removed. 2. Replace the
E531- rotates for specified period of time and Motor. 3. Check if the Stapler HP
8002 cannot return to HP, it is detected as Sensor (S18) Connector is physically
an error if the same symptom occurs removed. 4. Replace the Stapler HP
again after the first retry. Sensor (S18).
STP Move Motor fails to move from HP 1. Check if the Motor (M1) Connector is
At initial rotation, when the Motor physically removed. 2. Replace the
E532- rotates for specified period of time and Motor. 3. Check if the Stapler Move HP
0001 cannot move from HP, it is detected as Sensor (S10) Connector is physically
an error if the same symptom occurs removed. 4. Replace the Stapler Move
again after the first retry. HP Sensor (S10).
STP Move Motor fails to return to HP 1. Check if the Motor (M1) Connector is
E532-
At initial rotation, when the Motor physically removed. 2. Replace the
0002
rotates for specified period of time and Motor. 3. Check if the Stapler Move HP
49
cannot return to HP, it is detected as Sensor (S10) Connector is physically

an error if the same symptom occurs removed. 4. Replace the Stapler Move
again after the first retry. HP Sensor (S10).
1. The stapler drive home position
Stapler shift home position error sensor (PI110) is faulty. 2. The wiring
The stapler does not leave the stapler between the finisher controller PCB and
E532-
shifthome position when the stapler stapler shift motor is faulty. 3. The
8001
shift motor hasbeen driven for 5 stapler shift base is faulty. 4. The
seconds. stapler shift motor (M105) is faulty. 5.
The finisher controller PCB is faulty.
1. The stapler drive home position
Stapler shift home position error sensor (PI110) is faulty. 2. The wiring
The stapler does not return to the between the finisher controller PCB and
E532-
stapler shift home position when the stapler shift motor is faulty. 3. The
8002
stapler shift motor has been driven for stapler shift base is faulty. 4. The
20 seconds. stapler shift motor (M105) is faulty. 5.
The finisher controller PCB is faulty.
1. The swing home position sensor
(PI105) is faulty. 2. The wiring between
Swing home position error
the finisher controller PCB and swing
E535- The stapler does not leave the swing
motor is faulty. 3. The swing
8001 home position when the swing motor
mechanism is faulty. 4. The swing
motor (M106) is faulty. 5. The finisher
1. The swing home position sensor
(PI105) is faulty. 2. The wiring between
Swing home position error
the finisher controller PCB and swing
E535- The stapler does not return to the
motor is faulty. 3. The swing
8002 swing home position when the swing
mechanism is faulty. 4. The swing
motor has bee driven for 3 seconds.
1. The aligning plate rear home position
sensor (PI107) is faulty. 2. The wiring
Rear aligning plate home position error
between the finisher controller PCB and
The aligning plate does not leave the
E537- aligning plate rear motor is faulty. 3.
aligning plate rear home position
8001 The rear aligning plate is faulty. 4. The
sensor when the alignment plate rear
rear aligning plate motor (M104) is
motor has been driven for 4 seconds.
faulty. 5. The finisher controller PCB is
faulty.
Rear aligning plate home position error 1. The aligning plate rear home position
E537- The aligning plate does not return to sensor (PI107) is faulty. 2. The wiring
8002 aligning plate rear home position between the finisher controller PCB and
sensor when the alignment plate rear aligning plate rear motor is faulty. 3.
50
motor has been driven for 4 seconds. The rear aligning plate is faulty. 4. The
rear aligning plate motor (M104) is
faulty. 5. The finisher controller PCB is
faulty.
Tray Lift Motor timeout error
1. Check if the Motor (M11) Connector
Unable to complete the operation even
is physically removed. 2. Replace the
after the specified period of time during
Motor failure occurs. 3. Check if the
E540- initial rotation. When the Motor remains
Stack Tray Clock Sensor (S14)
0001 in the same area for the specified
Connector is physically removed. 4.
period of time and the same symptom
Replace the Stack Tray Clock Sensor
occurs again after the first retry, it is
(S14).
detected as an error.
Tray Lift Motor clock errornds.
1. Check if the Motor (M11) Connector
At initial rotation, when the Tray Lift
is physically removed. 2. Replace the
Motor rotates and clock input is not
E540- Motor. 3. Check if the Stack Tray Clock
detected within the specified period of
0005 Sensor (S14) Connector is physically
time, it is detected as an error if the
removed. 4. Replace the Stack Tray
same symptom occurs again after the
Clock Sensor (S14).
first retry.
1. The tray 1 shift area sensor PCB is
Tray 1 time out error
faulty. 2. The wiring between the
If the tray does not return to home
finisher controller PCB and tray 1 shift
E540- position when the tray 1 shift motor is
motor is faulty. 3. The tray up/down
8001 driven for 25 seconds. If the tray does
mechanism is faulty. 4. The tray 1 shift
not move to other area when tray 1
shift motor is driven for 5 seconds.
Tray 1 shift area error
faulty. 2. The wiring between the
The dangerous area is reached before
finisher controller PCB and tray 1 shift
E540- the tray 1 paper surface sensor detects
motor is faulty. 3. The tray up/down
8002 paper surface during the paper surface
mechanism is faulty. 4. The tray 1 shift
detection operation. A discontinuous
area is detected during tray operation.
Swing guide switch/Staple safety faulty. 2. The wiring between the
switch error finisher controller PCB and tray 1 shift
E540-
The swing guide switch or staple safety motor is faulty. 3. The tray up/down
8003
switch is activated while the tray is mechanism is faulty. 4. The tray 1 shift
operating. motor (M107) is faulty. 5. The finisher

51
1. The tray 1 shift area sensor PCB

is faulty. 2. The wiring between the
The tray 1 shift motor clock error finisher controller PCB and tray 1
E540- The FG input cannot be detected when the shift motor is faulty. 3. The tray
8004 tray 1 shift motor has been driven for 0.2 up/down mechanism is faulty. 4.
second. The tray 1 shift motor (M107) is
faulty. 5. The finisher controller PCB
is faulty.
The tray 1 shift motor speed error finisher controller PCB and tray 1
E540- The lock detection signal turns OFF 150 shift motor is faulty. 3. The tray
8005 ms after the lock detection signal turned up/down mechanism is faulty. 4.
ON. The tray 1 shift motor (M107) is
is faulty.
The tray 1 shift motor acceleration error finisher controller PCB and tray 1
E540- The lock detection signal does not turn ON shift motor is faulty. 3. The tray
8006 when the tray 1 shift motor has been driven up/down mechanism is faulty. 4.
for 1 second. The tray 1 shift motor (M107) is
is faulty.
The tray 1 shift motor error finisher controller PCB and tray 1
E540- The lock detection signal does not turn shift motor is faulty. 3. The tray
8007 OFF when the tray 1 shift motor is at a up/down mechanism is faulty. 4.
stop. The tray 1 shift motor (M107) is
is faulty.
Additional Tray Lift Motor timeout error
1. Check if the Motor (M12)
Unable to complete the operation even
after the specified period of time during
Replace the Motor. 3. Check if the
E542- initial rotation. When the Motor remains in
Additional Tray Clock Sensor (S23)
0001 the same area for the specified period of
time and the same symptom occurs again
Replace the Additional Tray Clock
after the first retry, it is detected as an
Sensor (S23).
error.
Additional Tray Lift Motor clock error 1. Check if the Motor (M12)
E542- At initial rotation, when the Tray Lift Motor Connector is physically removed. 2.
0005 rotates and clock signal is not detected Replace the Motor. 3. Check if the
within the specified period of time, it is Additional Tray Clock Sensor (S23)
52
detected as an error if the same symptom Connector is physically removed. 4.

occurs again after the first retry. Replace the Additional Tray Clock
Sensor (S23).
1. The Tray 2 shift area sensor PCB
Tray 2 time out error is faulty. 2. The wiring between the
If the tray does not return to home position finisher controller PCB and tray 2
E542- when the tray 1 shift motor is driven for 25 shift motor is faulty. 3. The tray
8001 seconds. If the tray does not move to other up/down mechanism is faulty. 4.
area when tray 2 shift motor is driven for 5 The Tray 2 shift motor (M105) is
seconds. faulty. 5. The finisher controller PCB
is faulty.
The upper limit area is reached before the 1. The tray 2 shift area sensor PCB
tray 2 paper surface sensor 1 detects the is faulty. 2. The wiring between the
paper surface during paper surface finisher controller PCB and tray 2
E542- detection operation. A discontinuous area shift motor is faulty. 3. The tray
8002 is detected during tray operation. During up/down mechanism is faulty. 4.
evacuation operation, arrival at the area The tray 2 shift motor (M105) is
beyond the tray 2 paper surface sensor 2 faulty. 5. The finisher controller PCB
is detected before this sensor detects is faulty.
paper surface.
finisher controller PCB and tray 2
E542- shift motor is faulty. 3. The tray
8003 up/down mechanism is faulty. 4.
The tray 2 shift motor (M105) is
is faulty.
1. The Tray 2 shift area sensor PCB
The tray 2 shift motor clock error finisher controller PCB and tray 2
E542- The FG input cannot be detected when the shift motor is faulty. 3. The tray
8004 tray 2 shift motor has been driven for 0.2 up/down mechanism is faulty. 4.
second. The Tray 2 shift motor (M105) is
is faulty.
The tray 2 shift motor speed error
finisher controller PCB and tray 2
E542- The lock detection signal turns OFF 150
shift motor is faulty. 3. The tray
8005 ms after the lock detection signal turned
up/down mechanism is faulty. 4.
ON.
The tray 2 shift motor (M105) is
53
is faulty.
The tray 2 shift motor acceleration error finisher controller PCB and tray 2
E542- The lock detection signal does not turn ON shift motor is faulty. 3. The tray
8006 when the tray 2 shift motor has been driven up/down mechanism is faulty. 4.
for 1 second. The tray 2 shift motor (M105) is
is faulty.
The tray 2 shift motor error finisher controller PCB and tray 2
E542- The lock detection signal does not turn shift motor is faulty. 3. The tray
8007 OFF when the tray 2 shift motor is at a up/down mechanism is faulty. 4.
stop. The tray 2 shift motor (M105) is
is faulty.
Front Fan lock error
While the front fan is rotating, this machine
E551- stops the front fan after detecting the lock 1. Check the Fan (M8). 2. Replace
8001 signal. Then this machine retries to rotate the finisher controller PCB.
the front fan, but lock signal is detected
again, this machine displays the error.
Rear Fan lock error
While the rear fan is rotating, this machine
E551- stops the front fan after detecting the lock 1. Check the Fan (M9). 2. Replace
8002 signal. Then this machine retries to rotate the finisher controller PCB.
the rear fan, but lock signal is detected
again, this machine displays the error.

Shift Roller Release Motor fails
to move from HP
1. Check if the Motor (M5) Connector is
At initial rotation, when the Motor
physically removed. 2. Replace the Motor. 3.
E567- rotates for specified period of
Check if the Shift Roller Release Sensor (S3)
0001 time and cannot move from HP,
Connector is physically removed. 4. Replace
it is detected as an error if the
the Shift Roller Release Sensor (S3).
after the first retry
Shift Roller Release Motor fails 1. Check if the Motor (M5) Connector is
E567-
to return to HP physically removed. 2. Replace the Motor. 3.
0002
At initial rotation, when the Motor Check if the Shift Roller Release Sensor (S3)
54
rotates for specified period of Connector is physically removed. 4. Replace

time and cannot return to HP, it the Shift Roller Release Sensor (S3).
is detected as an error if the
Entrance Roller Release/Stopper
HP Motor fails to return to HP 1. Check if the Motor (M6) Connector is
At initial rotation, when the Motor physically removed. 2. Replace the Motor. 3.
rotates for specified period of Check if the Entrance Roller Release/Stopper
E56F-
time and cannot return to HP, it HP Sensor (S5) Connector is physically
is detected as an error if the removed. 4. Replace the Entrance Roller
same symptom occurs again Release/Stopper HP Sensor (S5).
Entrance Roller Release/Stopper
HP Motor fails to move from HP 1. Check if the Motor (M6) Connector is
At initial rotation, when the Motor physically removed. 2. Replace the Motor. 3.
E56F- rotates for specified period of Check if the Entrance Roller Release/Stopper
0001 time and cannot move from HP, HP Sensor (S5) Connector is physically
it is detected as an error if the removed. 4. Replace the Entrance Roller
same symptom occurs again Release/Stopper HP Sensor (S5
Gripper Open/Close Motor fails
to move from HP
Check if the Gripper Arm HP Sensor (S13)
0001 time and cannot move from HP,
it is detected as an error if the
the Gripper Unit HP Sensor (S13).
Gripper Open/Close Motor fails
to return to HP
Check if the Gripper Arm HP Sensor (S13)
0002 time and cannot return to HP, it
Gripper Unit Move Motor fails to
move from HP 1. Check if the Motor (M2) Connector is
At initial rotation, when the Motor physically removed. 2. Replaec the Motor. 3.
E575-
rotates for specified period of Check if the Gripper Unit HP Sensor (S7)
0001
time and cannot move from HP, Connector is physically removed. 4. Replace
it is detected as an error if the the Gripper Unit HP Sensor (S7).
55

Gripper Unit Move Motor fails to
return to HP
Check if the Gripper Unit HP Sensor (S7)
0002 time and cannot return to HP, it
1. The shutter home position sensor (PI113)
Shutter home position error
is faulty. 2. The shutter mechanism is faulty.
The stapler does not return to
E584- 3. The stack ejection motor (M102), shutter
the shutter home position when
0002 clutch (CL101), ang stack ejection lower roller
the stack ejection motor has
clutch (CL102) is faulty. 4. The finisher
been driven for 3 seconds.
1. The shutter home position sensor (PI113)
is faulty. 2. The wiring between the finisher
Shutter home position error controller PCB and stack ejection motor, and
The stapler does not leave the between the finisher controller PCB and
E584-
shutter home position when the shutter clutch is faulty. 3. The shutter
8001
stack ejection motor has been mechanism is faulty. 4. The stack ejection
driven for 30 seconds. motor (M102), shutter clutch (CL101), ang
stack ejection lower roller clutch (CL102) is
faulty. 5. The finisher controller PCB is faulty.
Paper positioning plate home
position error 1. The paper positioning plate home position
The paper positioning plate sensor (PI7) is faulty. 2. The positioning plate
E5F0-
home positio sensor does not drive mechanism is faulty. 3. The paper
8001
turn ON when the paper positioning plate motor (M4) is faulty. 4. The
positioning plate motor has been saddle stitcher controller PCB is faulty.
driven for 1500 pulses.
1. The paper positioning plate home position
Paper positioning plate home sensor (PI7) is faulty. 2. Open circuit of the
position error Harness between Finisher Controller PCB
The paper positioning plate and Stack Delivery Motor & between Finisher
E5F0-
home position sensor does not Controller PCB and Shutter Open/Close
8002
turn OFF when the paper Clutch 3. The positioning plate drive
positioning plate motor has been mechanism is faulty. 4. The paper positioning
driven for 300 pulses. plate motor (M4) is faulty. 5. The saddle
stitcher controller PCB is faulty.
Paper folding motor lock error 1. The paper folding motor clock sensor (PI4)
E5F1-
The feed speed of the paper fold and paper folding home position sensor
8001
roller reaches 5 mm/sec or less. (PI21) is faulty. 2. The paper folding roller
56
drive mechanism is faulty. 3. The paper

folding motor (M2) is faulty. 4. The saddle
Paper positioning plate home
1. The paper folding motor clock sensor (PI4)
position error
and paper folding home position sensor
The status of Paper Fold Home
E5F1- (PI21) is faulty. 2. The paper folding roller
Position Sensor does not change
8002 drive mechanism is faulty. 3. The paper
although the Paper Fold Motor is
folding motor (M2) is faulty. 4. The saddle
driven for a specified period of
time.
Guide home position error
1. The guide home position sensor (PI13) is
The guide home position sensor
E5F2- faulty. 2. The guide plate drive mechanism is
does not turn ON when the guide
8001 faulty. 3. The guide Motor (M3) is faulty. 4.
motor has been driven for 700
The saddle stitcher controller PCB is faulty.
pulses.

Guide home position error
1. The guide home position sensor (PI13) is faulty.
The guide home position
E5F2- 2. The guide plate drive mechanism is faulty. 3.
sensor does not turn OFF
8002 The guide Motor (M3) is faulty. 4. The saddle
when the guide motor has
been driven for 50 pulses.
Aligning plate home position
error
1. The aligning plate home position sensor (PI5) is
The aligning plate home
E5F3- faulty. 2. The aligning plate drive mechanism is
position sensor does not turn
8001 faulty. 3. The aligning motor (M5) is faulty. 4. The
ON when the aligning plate
saddle stitcher controller PCB is faulty.
motor has been driven for
500 pulses.
Aligning plate home position
error
1. The aligning plate home position sensor (PI5) is
The aligning plate home
E5F3- faulty. 2. The aligning plate drive mechanism is
position sensor does not turn
8002 faulty. 3. The aligning motor (M5) is faulty. 4. The
OFF when the aligning plate
motor has been driven for 50
pulses.
Stitcher (rear) home position
error
1. The stitcher home position sensor (rear) (SW5)
E5F4- The stitching home position
is faulty. 2. The stitcher (rear) is faulty. 3. The
8001 sensor does not turn ON
when the stitch motor (rear)
has been driven backward
57
for 0.5 sec.

Stitcher (rear) home position
error
The stitching home position 1. The stitcher home position sensor (rear) (SW5)
E5F4-
sensor does not turn OFF is faulty. 2. The stitcher (rear) is faulty. 3. The
8002
when the stitch motor (rear) saddle stitcher controller PCB is faulty.
has been driven forward for
0.5 sec.
Stitcher (front) home position
error
The stitching home position 1. The stitcher home position sensor (front) (SW7)
E5F5-
sensor does not turn ON is faulty. 2. The stitcher (front) is faulty. 3. The
8001
when the stitch motor (front) saddle stitcher controller PCB is faulty.
has been driven forward for
0.5 sec.
Stitcher (front) home position
error
The stitching home position 1. The stitcher home position sensor (front) (SW7)
E5F5-
sensor does not turn OFF is faulty. 2. The stitcher (front) is faulty. 3. The
8002
when the stitch motor (front) saddle stitcher controller PCB is faulty.
has been driven backward
for 0.5 sec.
Paper pushing plate home 1. The paper pushing plate home position sensor
position error (PI14), paper pushing plate top position sensor
The paper pushing plate (PI15), and paper pushing plate motor clock
E5F6-
home position sensor does sensor (PI1) is faulty. 2. The paper pushing plate
8001
not turn ON when the paper drive mechanism is faulty. 3. The paper pushing
pushing plate motor has plate motor (M8) is faulty. 4. The saddle stitcher
been driven for 0.5 sec. controller PCB is faulty.
Paper pushing plate home 1. The paper pushing plate home position sensor
position error (PI14), paper pushing plate top position sensor
The paper pushing plate (PI15), and paper pushing plate motor clock
E5F6-
home position sensor does sensor (PI1) is faulty. 2. The paper pushing plate
8002
not turn OFF when the paper drive mechanism is faulty. 3. The paper pushing
pushing plate motor has plate motor (M8) is faulty. 4. The saddle stitcher
been driven for 150 ms. controller PCB is faulty.
1. The paper pushing plate home position sensor
Paper pushing plate motor
(PI14), paper pushing plate top position sensor
clock error
(PI15), and paper pushing plate motor clock
E5F6- The number of pulses
sensor (PI1) is faulty. 2. The paper pushing plate
8003 detected by the paper
drive mechanism is faulty. 3. The paper pushing
pushing plate motor clock
plate motor (M8) is faulty. 4. The saddle stitcher
sensor is 6 pulses or less.
58

Pushing position error
The paper pushing plate
E5F6- leading edge position sensor
8004 does not turn ON when the
paper pushing plate motor
has been driven for 0.1 sec.
Pushing position error
The paper pushing plate
E5F6- leading edge position sensor
8005 does not turn OFF when the
paper pushing plate motor
has been driven for 0.5 sec.
E602 HDD detection error
Image memory is faulty or
insufficient
E604-
0512MB memory needs to 1. Install a 0512MB or larger main memory
0512
be installed (insufficient
memory for the model)
Image memory is faulty or
insufficient
E604-
1024MB memory needs to 1. Install a 1024MB or larger main memory
1024
be installed (insufficient
memory for the model)

Image memory is faulty
or insufficient
E604- 1536MB memory needs
1. Install a 1536MB or larger main memory
1536 to be installed
(insufficient memory for
the model)
An error code to prevent
repeated resend due to
power shutdown during 1. Clear the FAX job information Execute the
E611-
FAX transmission following: COPIER > FUNCTION > CLEAR > FXTX-
0000
Repeated rebooting and CLR 2. Turn OFF and ON the main power.
resending in a short
period of time
E613- Image memory is faulty Make a 512MB memory at Main Controller PCB 2
59
0512 or insufficient side

No necessary memory at
Main Controller PCB 2
side
or insufficient
E613- Make a 1024MB memory at Main Controller PCB 2
1024 side
side
or insufficient
E613- Make a 1536MB memory at Main Controller PCB 2
1536 side
side
Flash PCB detection
E614
error
Error in self-diagnosis of
the encryption module
E615-
An error was found in 1. Reinstall the system software. 2. Replace the HDD.
0001
self-diagnosis of the
encryption library.
Note: Note: For the part described as the Main
FAX Board
Control PCB, it indicates Main Controller PCB 2 when
communication error
the FAX Board is for 1 line, and Main Controller PCB
E674- The specified number of
1 when the FAX Board is for 2 lines. 1. Check wire
0001 errors was detected with
connection between the FAX Board and the Main
FAX Board
Controller PCB 2. Replace the FAX Board 3. Replace
communication
the Main Controller PCB
Control PCB, it indicates Main Controller PCB 2 when
FAX Board
the FAX Board is for 1 line, and Main Controller PCB
E674- communication error
1 when the FAX Board is for 2 lines. 1. Check wire
0004 Error in access of the
connection between the FAX Board and the Main
modem IC used by FAX
Controller PCB 2. Replace the FAX Board 3. Replace
FAX Board Control PCB, it indicates Main Controller PCB 2 when
communication error the FAX Board is for 1 line, and Main Controller PCB
E674-
Error in access of the 1 when the FAX Board is for 2 lines. 1. Check wire
0008
port IC used by connection between the FAX Board and the Main
OnBoardFax Controller PCB 2. Replace the FAX Board 3. Replace
60

FAX Board Control PCB, it indicates Main Controller PCB 2 when
communication error the FAX Board is for 1 line, and Main Controller PCB
E674-
An error was detected in 1 when the FAX Board is for 2 lines. 1. Check wire
000C
access of the modem IC connection between the FAX Board and the Main
or port IC used by Fax Controller PCB 2. Replace the FAX Board 3. Replace
FAX Board Note: For the part described as the Main Control
communication error PCB, it indicates Main Controller PCB 2 when the
E674-
Error in timer device to FAX Board is for 1 line, and Main Controller PCB 1
0010
be used by FAX at when the FAX Board is for 2 lines. Replace the Main
activation Controller PCB
FAX Board Note: For the part described as the Main Control
communication error PCB, it indicates Main Controller PCB 2 when the
E674-
Error when the timer FAX Board is for 1 line, and Main Controller PCB 1
0011
device to be used by when the FAX Board is for 2 lines. Replace the Main
FAX is started Controller PCB
FAX Board
When the power is turned ON, get in the download
E674- communication error
mode from service mode to execute downloading of
0030 Checksum error of USB-
USBFAX MAINROM
FAX MAINROM
Print server error
Error is detected by
E677- 1. Check cable connection and turn ON the power
checking of the mother
0003 again 2. Reinstall the printer server
board at startup of the
print server

IPC initialization error
E710- Check the connection cable between the
Unable to be ready within 3 sec
0001 DC Controller PCB and the Finisher
after IPC chip was started
IPC register error
E711- Check the connection cable between the
4 or more errors are set to the error
0001 DC Controller PCB and the Finisher
register of the IPC chip in 1.5 sec
Finisher communication error 1
E713- Continuous interruption to RX
Turn OFF and then ON the main power
0001 communication from the Finisher
(Finisher down is detected)
E713-
A large amount of data from the Turn OFF and then ON the main power
0002
Finisher causes data overflow
61

E713- A large amount of data from the
Turn OFF and then ON the main power³a
0003 Finisher causes the reception buffer
overflow
E713- Finisher communication error 4
0004 OFF detection of detect signal
1. Check cable connection between the
E713- The DC Controller sent a command
Finisher and the host machine. 2. Turn
0005 to the Finisher three times, but no
OFF and then ON the main power.
response was received.
E713-
Error signal was received for 3 Turn OFF and then ON the main power
0006
times in a row
E713- Overflow of driver buffer due to
0007 many requests from the upper task
before the process of the driver
Removing the Finisher
E713-
Removal of the Finisher from the Turn OFF and then ON the main power.
0008
host machine was detected.
Check cable connection between the
charging management equipment and the
Coin vendor error
host machine While the charging
Error when the coin vendor is
management equipment is connected for
started - The Coin Vendor, which
E719- operation, clear the error in the case of
must have been connected before
0001 switching to the operation without the
the power was turned OFF, is not
charging management equipment (To
connected when the power is turned
prevent a misuse by removing the charging
ON
management equipment, this error code is
displayed)
Coin vendor error charging management equipment and the
IPC error at coin vendor operation - host machine While the charging
Open circuit of IPC, unable to management equipment is connected for
E719- recover the IPC communication - operation, clear the error in the case of
0002 When open circuit of the switching to the operation without the
pickup/delivery signal cable is charging management equipment (To
detected - Invalid connection is prevent a misuse by removing the charging
detected management equipment, this error code is
displayed)
E719- Coin vendor erro Check cable connection between the
0003 r- Communication error with the charging management equipment and the
62
coin manager occurs during unit host machine While the charging
price acquisition at startup. management equipment is connected for
operation, clear the error in the case of
switching to the operation without the
displayed)
Coin vendor error
E719- The coin vendor was connected to a
1. Disconnect the coin vendor
0004 model that does not support the
coin vendor
charging management equipment and the
Coin vendor error
host machine While the charging
Error when the NewCardReader is
management equipment is connected for
started - The NewCardReader,
E719- operation, clear the error in the case of
which must have been connected
0011 switching to the operation without the
before the power was turned OFF,
is not connected when the power is
turned ON)
displayed)

Check cable connection between the charging
Coin vendor error management equipment and the host machine
IPC error at While the charging management equipment is
E719- NewCardReader operation connected for operation, clear the error in the case
0012 Open circuit of IPC, unable of switching to the operation without the charging
to recover the IPC management equipment (To prevent a misuse by
communication removing the charging management equipment, this
error code is displayed)
Serial communication error
when the NewCardReader
1. Check if the cable of Serial NewCardReader is
is started
E719- open circuit 2. Remove the Serial NewCardReader
Unable to start
0031 COPIER > Function > CLEAR > CARD COPIER >
communication with the
Function > CLEAR > ERR
Serial NewCardReader at
startup
Serial communication error
E719-
after the NewCardReader Check if the NewCardReader cable is open circuit
0032
was started
63
Although communication
with the Card Reader was
possible at startup, it
became unavailable in the
middle of communication
1. PDL reset processing (user mode > function
E730- PDL software error
settings > printer > printer settings > utility >
1001 Initialization error
Reset Printer) 2. Turn OFF and then ON the power
PDL software error 1. PDL reset processing (user mode > function
E730-
Systematic fatal error settings > printer > printer settings > utility >
100A
occurs Reset Printer) 2. Turn OFF and then ON the power
1. PDL reset processing (user mode > function
PDL communication error
settings > printer > printer settings > utility >
No reply from PDL. No
E730- Reset Printer) 2. Turn OFF and then ON the power
reply from PDL due to
A006 3. Check connection of Main Controller PCB 2 4.
failure or absence of the
Reinstall the controller firmware 5. Replace Main
controller firmware
Controller PCB 1
Mismatched PDL version
Mismatch in version of the
E730-
control software between System all format and installation
A007
the host machine and the
PDL
1. Turn OFF and then ON the power 2. Reinstall the
E730- PDL embedded font error
system using SST or USB 3. System all format and
B013 Broken font data
reinstall the system using SST or USB
Initialization error
E730- An error, such as failure in System all format and installation Replace Main
C000 memory retrieval at Controller PCB 1
startup, occurs
1. Start in safe mode to format the HDD (all the data
HDD access error
E730- in the HDD is erased) 2. Replace the HDD 3.
An error occurs when
C001 Replace Main Controller PCB 2 4. Replace Main
accessing to the HDD
Controller PCB 1
Error in Main Controller
1. Check connection of Main Controller PCB 2 2.
E731- PCB 2
Replace Main Controller PCB 2 3. Replace Main
3000 Unable to recognize the
Controller PCB 1
Surf board
Error in Main Controller 1. Check connection of Main Controller PCB 2 2.
E731-
PCB 2 Replace Main Controller PCB 2 3. Replace Main
3001
Failure in Surf initialization Controller PCB 1
E731- Error in Main Controller 1. Check connection of Main Controller PCB 2 2.
64
3002 PCB 2 Replace Main Controller PCB 2 3. Replace Main

Failure in Surf initialization Controller PCB 1
Error in Main Controller
PCB 2 1. Check connection of Main Controller PCB 2 2.
E731-
Although it works normally Replace Main Controller PCB 2 3. Replace Main
3015
at the software side, there Controller PCB 1
is no video data into CL1-G
1. Check the connector connection with the scanner
Scanner communication
E732- 2. Check the power of the scanner > Is initialization
error
0001 executed at startup? 3. Replace the Reader Relay
DDI-S communication error
PCB, the Scanner PCB or Main Controller PCB 2

Scanner communication error
When a scanner is detected from
E732- the printer model for the first time (It
Turn OFF and then ON the power
9999 is recorded in the history, but “Turn
OFF and then ON the power again”
is displayed on the UI.)
Scanner communication error
E732- A network communication error in a 1.Checking network connection 2.Turn
FFFF development environment is OFF and then ON the main power.
detected.
1. Turn OFF and then ON the main power.
2. Check the connection of the Flexible
Cable between the DC Controller PCB
Printer communication error
(UN9) and the Main Controller PCB 2. 3.
A communication error between the
E733- Replace the Flexible Cable. 4. Check the
DC Controller PCB and the Main
0000 power of the DC Controller PCB (UN9).
Controller PCB 2 is detected at
(Check if the initialization operation is
startup.
executed at startup.) 5. Replace the DC
Controller PCB (UN9). 6. Replace the
Main Controller PCB 2.
Printer communication error Cable between the DC Controller PCB
A communication error between the (UN9) and the Main Controller PCB 2. 3.
E733-
DC Controller PCB and the Main Replace the Flexible Cable. 4. Check the
0001
Controller PCB 2 is detected at power of the DC Controller PCB (UN9).
startup. (Check if the initialization operation is
65

startup.
startup.
The Finisher connection information
differs between the Main Controller
E733- PCB 2 and the DC Controller PCB.
1. Turn OFF and then ON the power
9999 The information on the Main
Controller PCB 2 side is overwritten
by turning OFF and then ON the
power.
Printer communication error 1. Turn OFF and then ON the main power.
A communication error between the 2. Check the connection of the Flexible
E733-
DC Controller PCB and the Main Cable between the DC Controller PCB
F000
Controller PCB 2 is detected at (UN9) and the Main Controller PCB 2. 3.
startup. Replace the Flexible Cable
E740- Ethernet Board error
1. Replace the LAN card
0002 Invalid MAC address
E740- Ethernet Board error
1. Replace the LAN card
0003 Invalid MAC address
1. Turn OFF and then ON the power 2.
DDI communication error
Check connection of the cable between
E743- SCI error, reception data NG,
the Reader and the Controller 3. Check
0000 reception timeout, SEQ timeout
voltage (+24V and +12V) on the Reader
error
Relay PCB 4. Replace the DDI-S cable 5.
66
Replace the Reader Relay PCB 6.

E744 Language file error
1. Replace the Image Analysis Board (HW
board used for PCAM) 2. As a temporary
Engine ID error measure, remove the Image Analysis
E746-
Self-check error of Image Analysis Board and get in service mode: COPIER >
0021
Board (HW board used for PCAM) OPTION > LCNS-TR > ST-JBLK (Lv2); set
STJBLK from 1 to 0, and turn OFF and
then ON the power
1. Update the firmware of the Image
Analysis Board 2. As a temporary
Engine ID error measure, remove the Image Analysis
E746-
Wrong version of Image Analysis Board and get in service mode: COPIER >
0022
Board OPTION > LCNS-TR > ST-JBLK (Lv2); set
STJBLK from 1 to 0, and turn OFF and
then ON the power
1. Check if the Image Analysis Board is
correctly installed 2. Turn OFF and then
ON the power 3. If the problem is not
Engine ID error fixed, replace the Option Board. 4. As a
E746-
No reply from the Image Analysis temporary measure, remove the Image
0023
Board Analysis Board and get in service mode:
COPIER > OPTION > LCNS-TR > ST-
JBLK (Lv2); set STJBLK from 1 to 0, and
turn OFF and then ON the power

1. Turn OFF and then ON the power 2. If the problem is
not fixed, replace the Image Analysis Board. 3. As a
Engine ID error
E746- temporary measure, remove the Image Analysis Board
Operation error of the
0024 and get in service mode: (Lv2) COPIER > OPTION >
Image Analysis Board
LCNS-TR > ST-JBLK ; set STJBLK from 1 to 0, and
turn OFF and then ON the power
E746- 1. Turn OFF and then ON the power 2. Replace the
Engine ID error
0031 TPM PCB
Format the system Use SST or USB memory to format
the HDD, and then execute downloading of the system
E746- Engine ID error
software. See Chapter 6 Upgrading for details. For
0032 TPM key mismatch
reference, the method using USB memory is shown
below: 1. Prepare USB memory in which the system
67
software was registered

Recovery is available if backup of the TPM has been
executed 1. Connect the USB memory in which the
TPM key is saved 2. Management Settings > Data
Management > TPM Settings; click [Restore TPM key]
Engine ID error 3. Enter the password that was specified at the time of
E746-
Mismatched data in the backup work 4. Once the restore completion screen is
0033
TPM displayed, click [OK] and remove the USB memory, and
then turn OFF and ON the main power switch. When
backup of the TPM key is not executed System format
is necessary Use SST or USB memory to format the
HDD, and then download the system software
TPM auto recovery
error
E746- The symptom is recovered by turning OFF and then ON
An error occurs when
0034 the power
clearing the HDD while
the TPM setting is ON
TPM version error
E746- TPM which cannot be
Install the supported TPM.
0035 used in this machine
was installed.
1. Turn OFF and then ON the power (send the data to
PDL rendering error
E747- Inc because running the data which generated an error
Image processing IC
1201 code causes another error code) 2. Replace Main
error
Controller PCB 2
Flash PCB error
E748- Replace the Flash PCB and install the system using
Unable to find IPL
2010 SST or USB
(startup program)
Main Controller PCB 2 1. Clean the terminal of Main Controller PCB 2, and
access error remove and then install Main Controller PCB 2 2. Clean
E748-
Necessary H/W on the terminal of Main Controller PCB 1, and remove and
2021
Main Controller PCB 2 then install Main Controller PCB 1 3. Replace Main
is not detected Controller PCB 2
access error
1. Clean the terminal of DDR2-SDRAM, and remove
E748- Unable to initialize
and then install the DDR2-SDRAM 2. Replace the
2023 memory DDR2-
DDR2-SDRAM
SDRAM at the Main
Controller PCB 2 side
Main Controller PCB 2 1. Clean the terminal of DDR2-SDRAM, and remove
E748-
access error and then install the DDR2-SDRAM 2. Check power
2024
The CPU at the Main state of Main Controller PCB 2 and check around the
68
Controller PCB 2 side connector 3. Replace Main Controller PCB 2 4.

failed to complete Replace Main Controller PCB 1
initialization
E748-
System error Contact the service company office
9000
Rebooting instruction
due to change of
MEAP configuration
There is a change in
0002 the power
configuration that
requires turning OFF
and then ON the power
Booting instruction due
to change in mAccele
configuration
0003 the power
configuration that
Booting instruction due
to change in hardware
configuration
0005 the power
configuration that
69

It is recovered by turning OFF and
Restart direction due to configuration then ON the main power. CAUTION
change. This machine provides power to
The option such as the Finisher and some PCBs even when in the main
ADF was installed or removed when all power OFF status. The power
of following conditions were met and supply is not completely OFF by just
the machine configuration is changed turning OFF the main power switch
E749-
when the main power switch is turned and therefore, the machine is unable
0006
ON. - Settings/Registration > to detect a configuration change.
Preferences > Timer/Energy Settings > When disconnecting and then
Quick Startup at Power-on > ON - The connecting a connector, always
Main Power Switch is turned OFF - disconnect the power plug. Refer to
The power plug of the machine is the Service Manual > Chapter 2 >
connected to the output. External and Controls > Quick
Startup for details
This symptom occurs when updating
Mismatch between the DC Controller the software that does not match
PCB and the Driver PCB with the DC Controller PCB 1. Check
E750-
Error in combination of the software of the downloaded software and then
0013
the DC Controller PCB with the execute downloading again 2.
electrical circuit Replace the DC Controller PCB
(UN09)
1. Check the log to identify the
location of the download error Check
if the target option is installed When
the target option is not installed: ->
Downloading error The symptom is recovered by
Firmware update error This symptom turning OFF and then ON the power
E753-
occurs when trying to update the (because there is nothing to update)
0001
firmware of an option that is not When the target option is installed: -
installed > Check if the target option is
properly installed and see if the
software to download is for the
correct target option, and then
execute downloading again.
1. Check power supply to the Power
Power Supply Cooling Fan error
E804- Supply Cooling Fan (FM1)
Lock of the Power Supply Cooling Fan
0000 2.Replace the Power Supply Cooling
is detected
Fan
Error detection of 3 Way Unit Cooling The Fan is physically locked or
E806-
Fan failed, or electrical trouble 1.
0001
When lock of the 3 Way Unit Cooling COPIER > FUNCTION > PART-
70
Fan was detected out for 15 sec CHK > FAN; and then move FM04
When the 3 Way Unit Cooling Fan
(FM04) works 2-1. Check the
harness/connector between the DC
Controller PCB (UN09) and the 3
Way Unit Cooling Fan (FM04) 3-1.
Replace the 3 Way Unit Cooling Fan
(FM04) 4-1. Replace the DC
Controller PCB (UN09) When the 3
Way Unit Cooling Fan (FM04) does
not work 2-2. Turn the 3 Way Unit
Cooling Fan (FM04) with your hand
to check for rotation of the fan 3-2.
Check the harness/connector
between the DC Controller PCB
(UN09) and the 3 Way Unit Cooling
Fan (FM04) 2. Check conduction of
FU11 in the DC Controller PCB
(UN09) When the fuse is blown out
5-2-1. Replace the DC Controller
PCB (UN09) When the fuse is not
blown out 5-2-2. Replace the 3 Way
Unit Cooling Fan (FM04) 6-2-2.
Replace the DC Controller PCB
(UN09)
The Fan is physically locked or
failed, or electrical trouble 1.COPIER
> FUNCTION > PART-CHK > FAN;
and then move FM07 When the
Drum Unit Cooling Fan (FM07)
works 2-1. Check the
harness/connector between the DC
Controller PCB (UN09) and the
Error detection of Drum Unit Cooling Drum Unit Cooling Fan (FM07) 3-1.
E807- Fan Replace the Drum Unit Cooling Fan
0001 Lock of the Drum Unit Cooling Fan (FM07) 4-1. Replace the DC
was detected out for 15 sec Controller PCB (UN09) When the
Drum Unit Cooling Fan (FM07) does
not work 2-2. Turn the Drum Unit
Cooling Fan (FM07) with your hand
to check for rotation of the fan 3-2.
Check the harness/connector
between the DC Controller PCB
(UN09) and the Drum Unit Cooling
Fan (FM07) 4-2. Check conduction
71
of FU9 in the DC Controller PCB

(UN09) When the fuse is blown out
5-2-1. Replace the DC Controller
PCB (UN09) When the fuse is not
blown out 5-2-2. Replace the Drum
Unit Cooling Fan (FM07) 6-2-2.
Replace the DC Controller PCB
(UN09)
Electrical trouble with failed zero
cross signal 1. Check failure
between the AC Driver PCB (UN14/
J122) and the DC Controller PCB
(UN09/ J10). (trapped cable, open
Zero cross signal detection error circuit, connector disconnection) ->
E808- Unable to detect 43 to 57Hz for 5000 Replace the part in the case of
0001 msec or longer at the start of zero trapped cable/open circuit 2.
cross detection Replace the AC Driver PCB (UN14)
3. Replace the DC Controller PCB
(UN09) 4. Check the power supply
condition at the customer site. When
it is below 43 to 57Hz, ask for a
construction work.
Electrical trouble with failed zero
cross signal 1. Check failure
between the AC Driver PCB (UN14/
J122) and the DC Controller PCB
(UN09/ J10). (trapped cable, open
Zero cross signal detection error circuit, connector disconnection) ->
E808- Unable to detect 43 to 57Hz for 500 Replace the part in the case of
0002 msec or longer after confirmation of a trapped cable/open circuit 2.
zero cross cycle Replace the AC Driver PCB (UN14)
3. Replace the DC Controller PCB
(UN09) 4. Check the power supply
condition at the customer site. When
it is below 43 to 57Hz, ask for a
construction work.
Check if the connector is connected
E880- Controller Fan error
If the connector is OK, replace
0001 Lock of Controller Fan is detected
Controller Fan (FM3)
Depending on the setting of JM-
ERR-R in service mode, “010071”
E996-
Frequent error avoidance jam (ADF) jam is displayed as an error. Collect
0071
log and contact to the sales
companies. To cancel the setting,
72
select COPIER> OPTION> FNC-

SW> J M-ERR-R, and set JM-ERR-
R to 0.
Make “000CA1” jam to be displayed
as an error by setting M-ERR-D in
service mode. Collect log and
E996- Frequent error avoidance jam
contact to the sales companies. To
0CA1 (PRINTER)
cancel the setting, select COPIER>
OPTION> FNC-SW> J M-ERR-D,
and set JM-ERR-D to 0.
0CA2 (PRINTER)
0CA3 (PRINTER)
Make “000CF1” jam to be displayed
0CF1 (PRINTER)

Canon Ir Advance C2220 Error Codes

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Canon Ir Advance C2220 Error Codes

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1

Canon iR Advance C2220 Error Codes List page 1 (from 24)

Code Description Remedy

> ANALOG > FIX-E2 => When the value is 40 deg

connector of DC Controller PCB (UN09/ J12) and

0006 temperature increase Assembly -> Replace with a correct Fixing

Fixing Assembly error, Fixing temperature detection

Code Description Remedy

PCB (UN09/ J12) and the Fixing Pressure

between the ITB Motor (M02/ J6027) and the

the unit rotates 2. Check failure of the harness

(UN14) =>Replace the AC Driver when the

Code Description Remedy

FUNCTION > PART-CHK > SL to move SL02 6.

lower. (UN26). 5. Replace the Drum Unit (Y). 6. Replace

voltage at the time of ATR harness/connector between the DC Controller PCB

Code Description Remedy

Voltage PCB (UN08/J461, J462) Between the DC

than the specified value (M).

of the fuses (FU5, FU8) in the DC Controller PCB

Code Description Remedy

1. Check if the Drum Unit (Bk) is installed. 2. Check

High Voltage PCB (UN07) 13. Replace the Primary

Replace the Replace the DC Controller PCB

Code Description Remedy

High Voltage PCB (UN08) 15. Replace the Replace

Light patch although the harness/connector between the DC Controller

Developing Motor (M03) 5-1. Replace the DC

circuit, connector disconnection) 4.Check the Drum

Overload of the motor or motor failure 1. Check if

Code Description Remedy

in the current value after

of the fuse (FU2) of the DC Controller (UN09) 3-2.

Code Description Remedy

PCB (UN06) 6-2. Replace the DC Controller PCB

control, a current value that dramatically mismatched (Lager than 15degrees

contact point 3-2. Replace the Drum Unit (Bk). 4-2.

or higher DC Controller PCB (UN09/J205) (open circuit,

When 100 [uA] or larger is Secondary Transfer High Voltage PCB

is not driven 2-2. Remove and then install the ITB

Code Description Remedy

Controller PCB (UN09) and the Laser Scanner Unit 3.

(UN07), Auxiliary High Voltage PCB (UN08), Primary

Code Description Remedy

There is an error in the 1.Disconnect and then connect the flexible

Controller PCB 2 (UN12) 3. Replace the DC

Code Description Remedy

the power supply harness connector.

Code Description Remedy

connection between Reader Controller PCB and

0027 ROTU timeout error Check connection of Main Controller PCB 2 3.

Code Description Remedy

error between Reader circuit. 3. Replace the Cable between Reader

Code Description Remedy

1. The rear end assist home position sensor

Code Description Remedy

cannot return to HP, it is detected as Sensor (S10) Connector is physically

Code Description Remedy

1. The tray 1 shift area sensor PCB

detected as an error if the same symptom Connector is physically removed. 4.

Code Description Remedy

rotates for specified period of Connector is physically removed. 4. Replace

after the first retry.