Norm Ref 20

Charging System (CS) 16
Training Programs
Catalog of Course Descriptions

Catalog of Course Descriptions
INTRODUCTION ................................................................................................................. 4
CHARGING DATA REPORTING SYSTEM (CRS) 6 REPORTS ........................................ 5
CHARGING DATA REPORTING SYSTEM (CRS) 6 SYSTEM ADMINISTRATION ........... 9
ECMS BACK OFFICE TASKS FOR CS 6 ........................................................................ 13
ECMS FRONT OFFICE TASKS FOR CS 6 ...................................................................... 15
ECMS OPERATION AND MAINTENANCE FOR CS 6..................................................... 17
CHARGING CONTROL NODE (CCN) OPERATIONS FOR CS 16 .................................. 21
CHARGING CONTROL NODE (CCN) OVERVIEW FOR CS 16 ...................................... 25
CHARGING SYSTEM (CS) 16 AIR RATING MANAGEMENT ......................................... 29
CHARGING SYSTEM (CS) 16 OVERVIEW ...................................................................... 33
CHARGING SYSTEM (CS) 16 SDP RATING MANAGEMENT ........................................ 37
CHARGING SYSTEM (CS) 16 SYSTEM ADMINISTRATION........................................... 43
OCC CONFIGURATION AND SURVEILLANCE FOR CS 16........................................... 47
VXML IVR FOR CS16 APPLICATION OPERATIONS AND MAINTENANCE ................. 51
TSP 7 OPERATION AND MAINTENANCE ...................................................................... 55
TSP 7 OVERVIEW ............................................................................................................ 59
Ericsson AB
Global Services
SE-164 80 Stockholm
406/03819-FAP 130 506 Uae Rev: A Telephone: +46 10 719 0000
Commercial in Confidence 2 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2016
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Introduction
Ericsson has developed a comprehensive Training Programs service to satisfy the
competence needs of our customers, from exploring new business opportunities to expertise
required for operating a network. The Training Programs service is delineated into packages
that have been developed to offer clearly defined, yet flexible training to target system and
technology areas. Each package is divided into flows, to target specific functional areas
within your organization for optimal benefits.
Service delivery is supported using various delivery methods including:
Icon Delivery Method
Instructor Led Training (ILT)
LIV Virtual Classroom Training (VCT)
eLearning (WBL)
Workshop (WS)
Short Article (SA)
Structured Knowledge Transfer (SKT)
mLearning
Job duty analysis (JDA)
Competence GAP Analysis (CGA)
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Charging Data Reporting System (CRS) 6 Reports
LZU1089647 R1A
Description
This course will target the practical needs of Data and Business Analysts in their daily use
of the Charging data Reporting System (CRS). It will help them to understand the Ericsson
developed reporting tool and also the various reports available from CRS.
Learning objectives
On completion of this course the participants will be able to:
1 Explain Ericsson’s Charging System and CRS

1.1 Understand where CRS stands in the Charging System
1.2 Understand CRS Cluster
1.3 List the major benefits of CRS
1.4 Understand the Financial and Audit Reporting feature of CRS
2 Explain Reporting Tool
2.1 Getting started with CRS Reports
2.2 Managing Tabs
2.3 Working with Reports and Dashboards
2.4 Explain Report Builder
3 Explain Data Marts
3.1 Explain how data is processed and transformed for business analysis
3.2 Understand the flow from CDRs to Marts
3.3 Understand the different Marts and its business purpose
4 Explain different Dimensions and Measures
4.1 List Dimensions and their Definitions
4.2 List Measures and their Definitions
5 List the available Reports in CRS
5.1 Explain Service Usage Reports
5.2 Explain Service Charge Reports
5.3 Explain Account Reports
5.4 Explain Stock Reports
5.5 Explain Liability Reports
6 Identify troubleshooting scenarios in CRS Reports
Target audience
The target audience for this course is:
System Administrator, Business Developer, Application Developer
Prerequisites
The participants need an overview understanding of the role of the nodes in the CS network
and also the different call types supported in their CS. Knowledge of the business
configurations made in the CRS system is also required.
Duration and class size

The length of the course is 1 day and the maximum number of participants is 8.
Learning situation
This is a task-oriented learning course based on tasks in the work process given in technical
environment using equipment and tools, which are accessed remotely.
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Time schedule
The time required always depends on the knowledge of the attending participants and the
hours stated below can be used as estimate.
Estimated
Day Topics in the course
Time
Explain Ericsson’s Charging System and CRS 0.5
Introduction and Reporting Tool Overview 1.5
1 Explain Data Marts 0.25
Dimensions and Measures 1.0
List of Reports in CRS 1.5
Troubleshooting 0.25
Practical Exercises 1.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Charging Data Reporting System (CRS) 6 System
Administration
LZU1089646 R1A
Description
This course will target the practical needs of system administrator in their use of the
Charging Data Reporting System (CRS). It will help them to understand GUI-based
terminology for CRS, understand the purpose and usage of the various reports available to
them from CRS.
Learning objectives
1 Explain Ericsson’s Charging System and CRS

1.1 Understand where CRS stands in the Charging System
1.2 List the major benefits of CRS
1.3 Understand the basics of different modules of CRS and their uses
2 Explain CRS System Requirements
2.1 Understand CRS Cluster setup
2.2 Hardware specifications
2.3 List 3PP hardware/software used in CRS
3 Explain CDR workflow
3.1 Describe the CDR processing flow
3.2 Explain the role of different modules involved in CDR processing
3.3 Explore Multi Mediation GUI
3.4 Know the Data model in CRS
4 Explain the concept of Number normalization and categorization
4.1 Configure number normalization
4.2 Configure number categorization
4.3 Troubleshoot normalization and categorization issues
5 Understand UAHAPI
5.1 Explain UAH API
5.2 Understand load balancing in UAH API
5.3 Explain MA and TD transaction types
5.4 Understand the Data Model
6 Explain Data Marts
6.1 Explain how data is processed and transformed for business analysis
6.2 Understand the flow from CDRs to Marts.
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
6.3 Understand the different Marts and its business purpose
7 Explain O&M and CLI
7.1 Describe the O&M framework in CRS
7.2 Monitor, supervise and control CRS system
7.3 Configure business and system parameters
7.4 Run maintenance and routine jobs in CRS
8 Explain the Administration in CRS Management GUI
8.1 Describe how to access CRS Management GUI
8.2 Describe Supervision and Configuration options in the CRS Management GUI
8.3 Perform routine system administration tasks using the CRS Management GUI
9 Explain the Backup and Restoration activities in CRS
9.1 Understand File system backup and restoration in CRS
9.2 Understand Database backup and restoration in CRS
9.3 Understand CDR archiving and restoration in CRS
Target audience
System Technician, System Administrator, Service Design Engineer, Service Deployment
Engineer
Prerequisites
- Familiarity with Red Hat Enterprise Linux OS administration
- Knowledge in Hadoop/HBase administration
- Familiarity with Postgres/oracle administration
- Familiarity with Ericsson Multi Mediation
- Experience in Operation and Maintenance work
- Knowledge of Charging System
- Knowledge of Classic CRS

The length of the course is 3 days and the maximum number of participants is 8.
Learning situation
The methods used in training will involve a instructor led overview of the system
administration aspects of the CRS system. The training material will be the CRS system
administrator and troubleshooting documentation as well as the user guide. The practical
exercises will involve task-based learning. Students will be given realistic scenarios to solve
and document. Students will use system documentation to support these scenarios.
This training will be done with a remote connection to CRS.
Additional requirements will be a classroom with a multi-media projector, large whiteboard
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
and whiteboard markers, 1 PC (configured as an admin PC) per student and for the
instructor, with remote logins to the CRS cluster.
Time schedule
Day Chapters Estimated

Time (hours)
Introduction to CS and CRS 2.0
Explain the CRS system requirements 1.5
1 Practical exercise: CRS system requirements 0.5
Explain the CDR workflow 1.5
Practical exercise: CDR workflow 0.5
Explain Number normalization and categorization in CRS 1.5
Practical exercise: Number normalization and categorization in 0.5
CRS
2
Explain the functionalities of UAH API 2.0
Explain Data Marts and its functionalities 1.5
Practical exercise: Data Marts 0.5
Explain O&M and CLI 1.5
3 Practical exercise: O&M and CLI 0.5
Administration in CRS Management GUI 2.0
Explain Backup and Restoration activities in CRS 1.5
Practical exercise: Backup and Restoration activities in CRS 0.5
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
ECMS Back Office Tasks for CS 6
LZU1089894 R1A
Description
Ericsson Customer Management System (ECMS) is an end-to-end customer care system
for Ericsson Charging System (CS) 6. This course gives customer care support personnel
an introduction to the architecture of ECMS and its integration to other CS components. It
introduces customer care reference entities and their maintenance through the
Configuration Management Client, which are subsequently utilized in the Customer Care
client by front-end personnel.
This course will describe the architecture and components of ECMS. It will also explain on
how to maintain Customer Care reference data using the Configuration Management Client
and how to execute standard back-office workflows related customer care.
Learning objectives
1 Describe the ECMS and Customer Management Client

1.1 Introduce the architecture of ECMS and its various components
1.2 List the SOI server and its components
1.3 Describe adapters for Charging System
1.4 Describe functions of Customer Management client
1.5 Introduce different types of data handled by ECMS
2 Describe the General Configuration Data Maintenance
2.1 Introduce general reference data maintained in the Customer Management Client
and maintenance practices.
3 Explain Business Configuration Data Maintenance
3.1 Introduce the Charging System Entities to be set up in ECMS
3.2 List services and their parameters
3.3 Introduce the structure and creation of rate plans
3.4 Explain and practice customer, contract and memo templates creation
4 Describe Dealers and Resources
4.1 Introduce the sales hierarchy structure
4.2 Explain internal and external resources inside ECMS
5 Explain Jobs
5.1 Introduce jobs and their handling inside ECMS
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
5.2 List the workflow of various batch jobs
6 Describe the ECMS Applications Maintenance
6.1 Introduce an overview of Supervisor and Monitoring Center and their purpose in
managing the ECMS infrastructure
Target audience
Service Deployment Engineer, System Engineer
Prerequisites
Successful completion of the following courses:
ECMS Front Office Tasks for CS 6, LZU1089893

Learning situation
This course is based on theoretical and practical instructor-led lessons given in both
classroom and in a technical environment using equipment and tools, which are accessed
remotely or via simulator.
Time schedule
Estimated Time
(hours)
ECMS & CMAX Introduction 1.0
1 General Configuration 2.0
Business Configuration 3.0
Resource Handing 1.0
2 Jobs 3.0
ECMS Applications Maintenance 2.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
ECMS Front Office Tasks for CS 6
LZU1089893 R1A
Description
for Ericsson Charging System (CS) 6. ECMS enables simplification and ease-of-use for
CSRs through a user interface that provides a business view and workflows, rather than a
highly-technical view of the system. Front-office tasks and maintenance is primarily
completed through the Customer Care client.
This course gives customer care personnel an introduction to the main customer care
entities, functions, and processes completed in the Customer Care client. In practical
exercises, participants learn how to work with customers, contracts, subcontracts, dedicated
accounts, accumulators, and other entities associated with customers and contracts.
Learning objectives
1 Describe the architecture and main features of the Customer Care Client
1.1 Introduce the architecture of ECMS and its components
1.2 Explain the relationship of the Customer Care Client, other ECMS components and
Charging System Nodes
1.3 Detail the functions of the Customer Care Client including the concepts and entities
related to customers and contracts
2 Describe new customers and contracts in CMAX
2.1 Explain customer and contract creation using the Web application, CX
2.2 Introduce contract and lifecycle statuses
2.3 Explain customer and contract maintenance, including future-dated requests, memos
and resource replacement
3 Describe customer accounts
3.1 Introduce use of main account, dedicated accounts, accumulators and Periodic
Account
3.2 Detail the maintenance of main account, dedicated accounts and accumulators
4 Describe number portability
4.1 Introduce an overview of number portability with ECMS
4.2 Explain porting related workflows
5 Explain discounting features of the Customer Care Client
5.1 Introduce offers, promotion plans, communicates, as well as family and friends
concepts
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
6 Describe vouchers and refills
6.1 Introduce different types of vouchers
6.2 Explain voucher statuses
6.3 Describe the voucher history feature
Target audience
Technicians, Engineers, and/or participants familiar with customer care business
procedures.
Prerequisites
The participant needs an overview understanding of the role of the nodes in the CS 6
network.

Learning situation
Time schedule
Estimated
Time (hours)
ECMS Introduction 1.5
1 Customer and Contract 3.0
Accounts in ECMS 1.5
Accounts in ECMS - continue 1.0
2 Number Portability 2.0

Discounts and Promotions, Vouchers and Refills 3.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
ECMS Operation and Maintenance for CS 6
LZU1089899 R1A
Description
for Ericsson Charging System (CS) 6. ECMS enables simplification and ease-of-use for
CSRs and customer care administrative personnel through Web-based user interfaces that
provide a business view and workflows, rather than a highly-technical view of the system.
Additionally, ECMS facilitates easy system operations and maintenance by providing gui-
based monitoring tool.
This course informs the IT-operations team how to run and maintain the infrastructure of
ECMS. It discusses important maintenance features, such as alarm handling and server
logs, housekeeping as well as backup and recovery, thus enabling a smooth operation of
the customer care infrastructure.
Learning objectives
1 Explain Charging System and ECMS Architecture

1.1 Introduce the ECMS and its components
1.2 Explain the Standalone and High-availability deployments
2 Describe the Standard System Setup
2.1 Introduce the delivered baseline setup and changeable global settings
3 Introduce the ECMS Database
3.1 Describe Role, Schemas and an high level overview about the ECMS database
4 Describe the Main Reference Data Tables
4.1 Explain important baseline setup of tables
5 Detail the Important Working Data Tables
5.1 Introduce tables as well as reporting-relevant tables
6 Describe ECMS Infrastructure Supervision and Maintenance
6.1 Introduce the server monitoring using the Web application, MX
6.2 List important information needed during the ECMS support process
7 Explain the On-demand Maintenance Tasks
7.1 Introduce regularly performed tasks, such as checking system health and
housekeeping
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
8 Describe the System Safety and Security
8.1 Explain the backup and recovery concept employed by the ECMS
8.2 Introduce security features
Target audience
System Engineer, Service Engineer, System Administrator, Customer Care Administrator
Prerequisites
ECMS Front Office Tasks for CS 6, LZU1089893
ECMS Back Office Tasks for CS 6, LZU1089894

Learning situation
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Time schedule
Estimated Time
(hours)
Introduction & Architecture of ECMS 3.0
1
Standard System Setup 3.0
Database Introduction 1.5
2 Main Reference Data Tables 2.0

Important Working Data Tables 2.5
Infrastructure Supervision and Maintenance 3.0
On-demand Maintenance Tasks 2.0
3
System Safety and Security 1.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Charging Control Node (CCN) Operations for CS 16
LZU1082232 R1A
Description
The Charging Control Node (CCN) is a very relevant node in the Charging System solution.
This course informs students about the role of the CCN 5, with access to the node,
exercises and important explanations for who is interested to know, to configure and
understand the CCN 5.10.2. This course provides valuable information about the Charging
Control Node (CCN) in the Charging System 16.
Learning objectives
1 Describe an Overview about the CCN Node and Environment

1.1 Locate CCN in the CS 16 network
1.2 Introduce the Node Management Toolbox Applications
1.3 Describe the role of CCN Manager Application
1.4 Describe the LDAP protocol
1.5 List and explain supporting CPI documents
1.6 Navigate the CCN Manager GUI
1.7 Describe the data categories within CCN Manager
1.8 Outline the CCN configuration order of priority
2 Configuration of the CCN Manager data
2.1 Explore CCN settings common to all services
2.2 Configure access, service and function settings
2.3 Be aware of all parameters within the fields
3 Configuration procedure of the CCN Node
3.1 Configure access, service and function settings
3.2 Be aware of all parameters within the fields
3.3 Be aware of the correct procedure for configuration
4 Discuss the CCN statistics
4.1 Describe where statistics are obtained in CCN
4.2 List the categories of statistical counters in CCN
4.3 Recognize how statistical measurements are handled
4.4 Describe how statistical files can be viewed
5 Manage the CCN Faults
5.1 Identify the Alarm Interfaces: local alarm display, OSS, SNMP
5.2 Examine the alarm database in TSP
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
5.3 Monitor the error logging process
5.4 Retrieve data to support troubleshooting
6 Discuss the CCN System administration
6.1 Be aware of the CCN hardware and software configuration on TSP
6.2 Navigate the Node Management GUI
6.3 Identify maintenance procedures
6.4 Identify Recovery Services
Target audience
Service Planning Engineer, Service Design Engineer, Network Design Engineer, Network
Deployment Engineer, Service Deployment Engineer, System Technician, Service
Technician, System Engineer, Service Engineer, System Administrator, Application
Developer, Business Developer.
Prerequisites
GPRS System Survey, LZU108876
Telecom Server Platform (TSP) 6 Operation & Maintenance, LZU1087341
Charging Control Node (CCN) Overview for CS 16, LZU1082233

Learning situation
classroom and in a technical environment using equipment and tools.
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Time schedule
Day Topics in the course Estimated Time

(hours)
Introduce a CCN Overview 1.0
1
Describe and Operate the CCN Manager 5.0
Manipulate CCN Manager configuration data 2.0
Analyze CCN statistics and reports 2.0
2 Manage CCN faults 1.0
Describe the System Administration 1.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Charging Control Node (CCN) Overview for CS 16
LZU1082233 R1A
Description
The Charging Control Node (CCN) is a very relevant node in the Charging System solution.
This course informs students about the role of the CCN, presents the CCN network context
including some selected traffic cases. It also introduces the CCN application for the CS 16
Solution.
Learning objectives
1 List the main Functions and Architecture of the CCN in a CS 16 Solution

1.1 Explain in overview why CCN was introduced into the Charging Network
1.2 List and describe the functions of the CCN in CS 16
1.3 Identify the hardware structure of CCN
1.4 Identify the software structure of CCN
1.5 Locate the CCN in the Node Management Toolbox
1.6 Introduce the CCN Manager GUI with the main tabs.
2 Identify the Protocols and some Traffic Cases related to the CCN in the CS 16
2.1 Describe the basic operations that comprise the CIP protocol between CCN and
SDP
2.2 Introduce the basic operations and parameters that comprise the CAP protocol
2.3 Give examples of where CAP parameters are mapped to CIP
2.4 Introduce the basic operations and parameters for the Diameter SCAP protocol
2.5 Describe MAP,ERTC and Gx support
2.6 Understand the functionality of Gy, Gx proxy and Sy Proxy protocols.
3 Identify and discuss some new and existing features
3.1 To describe the new and existing features of the CCN
4 List some of the statistics available for the CCN
4.1 Explain the statistical counters available in CCN
4.2 Give examples of the types of statistical counters available.
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Target audience
Technician, System Engineer, Service Engineer, Field Technician, System Administrator,
Business Developer, Customer Care Administrator, Fundamentals
Prerequisites
Telecom Server Platform (TSP) 6.0 Overview, LZU1087339
Charging System (CS) 16 Overview, LZU1082235

Learning situation
This course is based on theoretical instructor-led lessons given in a classroom environment.
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Time schedule
Estimated Time
(hours)
Describe the CCN Function and Architecture 2.0
Identify and describe the CCN Protocols 2.0
1
Identify and discuss some new and existing features 1.0
Describe the Statistics for the CCN 1.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Charging System (CS) 16 AIR Rating Management
LZU1082234 R1A
Description
This course enables participants to get a clear understanding of the ways to working with
the Rating Management Application (RMA) in the AIR node for the Charging System (CS)
16. With the new features and functionalities of CS 16 refill has become a very complex
process. The course is very beneficial to those who need to gain experience on AIR RMA
for smartly configuring and simulating various Rating Trees for Refill options and providing
online or offline promotions to end users.
This course explores voucherbased and voucherless refill configurations and the working of
basic refill tree, value refill tree, premium refill tree, optional refill tree, promotion tree,
account division tree, offline promotion and location aware refill tree. This course has a fine
blend of theory and practical sessions to enrich participants with skills of working with AIR
RMA for CS 16.
Learning objectives
1 Introduce Account Information and Refill in Ericsson Charging System (CS) 16 and
the Ericsson Rating Engine
1.1 Describe the features and use of AIR RMA in CS 16
1.2 Explain the implementation of RMA Selection Trees
1.3 Discuss various AIR Refill Services
1.4 Understand the Refill Flow in AIR 4.0
1.5 Highlight use of common parameters in RMA
1.6 Examine how simulation tests RMA Selection Trees
2 RMA Configuration of Basic Account Refill Tree
2.1 Understand key RMA concepts for AIR execution
2.2 Demonstrate Voucher-based and Voucher-less refill tree configuration and
simulation testing
2.3 Discuss the purpose and application of Account Refill Tree
2.4 Examine the conditions and modifiers in the Account Refill Tree
2.5 Learn how to provide a special bonus to a subscriber
2.6 Configure an Account Refill Tree to provide special bonuses
3 RMA Configuration of Value Refill and Premium Refill Trees
3.1 Understand the purpose of Value Refill Tree
3.2 Examine the conditions and modifiers in the Value Refill Tree
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
3.3 Learn how to set a temporary service class to a subscriber
3.4 Configure a Value Refill Tree
3.5 Describe the purpose of Premium Refill Tree
3.6 Examine the conditions and modifiers in the Premium Refill Tree
3.7 Learn how to configure a tree jump with set IDs
3.8 Configure a Premium Refill Tree
4 RMA Configuration of Online Promotion and Offline Promotion Trees
4.1 Understand the purpose of Promotion Tree
4.2 Validate promotions given to a subscriber
4.3 Understand logic of conditions and modifiers in Promotion Tree
4.4 Configure a Promotion tree
4.5 Understand the purpose of Offline Promotion Tree
4.6 Demonstrate modifiers and conditions in Offline Promotion
4.7 Configure an Option Tree
5 RMA Configurations of Account Division Tree
5.1 Describe the purpose of Account Division Tree
5.2 Discuss how to configure Dedicated Accounts with modifiers
5.3 Understand how to implement Timer Charging
5.4 Understand how DAs are used with Offer IDs
5.5 Configure modifiers to add values to other fields.
6 RMA Configuration of Option Refill Tree
6.1 Understand the purpose of Option Refill Tree
6.2 Discuss the use of modifiers to set available options
6.3 Configure an Option Refill Tree
7 RMA Configuration of Location Aware Refill Tree
7.1 Explain the purpose of Location Aware Refill Tree
7.2 Demonstrate use of the modifiers and conditions in LAR tree
7.3 Configure an Location Aware Refill Tree Configuration
8 Summary
Target audience
Service Deployment Engineer, Service Engineer, System Administrator, Business
Developer
Prerequisites
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Learning situation
classroom and in a technical environment using an AIR server with AVIM & RMA GUIs,
which can also be accessed remotely.
Time schedule
Day Topics in the course Estimated Time

(hours)
RMA with CS 16 Features and Tools 1.0
Basic Refill 1.0
1
Value Refill and Premium Refill 2.0
Promotions and Offline Promotions 2.0
Account Division 2.0
2 Option Refill 2.0

Location Aware Refill & Summary 2.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Charging System (CS) 16 Overview
LZU1082235 R1A
Description
Operator staff who will use the Charging System must be aware of the posssibilities and
features of the system.
This course provides the participants with a general technical knowledge of the Ericsson
Charging System (CS) 16. The course focuses on describing the features of Charging
System (CS) 16, its architecture and how traffic cases are handled. It also focuses on the
structure and function of this network with particular emphasis on all nodes involved and
new capabilities. The node platforms and interfaces are examined along with the service
features, both basic and optional.
The course prepares students for further study on specific nodes and applications so that
the Charging System can be utilised to its full potential.
Learning objectives
1 Explain the nodes that comprise the Charging System (CS) 16 network with
particular emphasis on the CCN, SDP, AIR, ECMS, CS-NMT, AF, VS and OCC
functionality
1.1 Highlight the main benefits of Charging System (CS) 16 release
1.2 Describe the basic architecture and describe the functions of all the nodes in
Charging System (CS) 16
1.3 Explain the important interactions between the nodes of Charging System (CS) 16
1.4 Describe important traffic case examples
2 Explain Subscription, Account and Service Levels in CS 16
2.1 Understand subscription types and account types
2.2 Explain the concept of Service Class in Charging System (CS) 16 and highlight its
flexibility
2.3 Describe the concept of Account Lifecycle and Service Levels
2.4 Highlight account refills and adjustments
2.5 Describe Charging Management using Selection Trees
2.6 Explain modes of Subscriber Communication
3 Highlight and explore the existing and new functionalities and improved features
introduced in Charging System (CS) 16
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
3.1 List the basic and optional features of Charging System (CS) 16
3.2 Describe the features that are newly introduced and/or that are carried forward to
Charging System (CS) 16 from previous CS 6.0 releases
3.3 Highlight relevant use cases of new features in Charging System (CS) 16
4 Define the purpose of the various interfaces and protocols used in CS 16
architecture
4.1 List and describe the Charging System Integration Points such as charging
interfaces, user communication interfaces, provisioning interfaces and historical data
access interfaces
Target audience
Technician, System Engineer, Service Engineer, System Administrator, Application
Developer, Business Developer.
Prerequisites
There are no prerequisites for this course.

Learning situation
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Time schedule
Day Topics in the course Estimated

Time (hours)
Charging System 16 Network Architecture, Node Functions 2.0
and Traffic Cases
1 Charging System Account, Subscriber and Service Levels 1.5
Understanding Service Class and Charging Management
Charging System 16 Features 2.0
Interfaces and Protocols 0.5
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Charging System (CS) 16 SDP Rating Management
LZU1082236 R1A
Description
Operators must charge their subscribers with clearity and transparency while ensuring there
is no revenue leakage. Charging System has been imbibed with new features and
functionalities making the charging process more flexible and customer centric. However
this process is highly technical and complex.
This course focuses on Charging System (CS) 16 SDP Rating Management process and
explores the use of dedicated accounts and usage accumulators, community charging,
subscriber segmentation, personalized offer management, offer driven rating, advanced
shared accounts, end-user notifications, dynamic service configurations, periodic account
management and yield optimization.
This practical course teaches participants to configure, simulate and activate selection
structures for realtime rating of all calls and sessions in the network.
Learning objectives
1 Describe the features available in Charging System 16 Rating Management

Application and describe how the Ericsson Rating Engine is used for rating purposes
1.1 Explain how to use the SDP Management Application and how to configure a
Service Class
1.2 Explain how to use the Rule Management Application to create powerful and reliable
rating schemes
1.3 Explain features in Charging System (CS) 16
2 Explain and configure the Dedicated Accounts, Selection and Bonus structures.
2.1 Describe the purpose of Dedicated Account, Selection and Bonus structures
2.2 Configure a structure to select one or multiple Dedicated Accounts
2.3 Describe the meaning of Composite Dedicated Accounts and Multi Unit Type
2.4 Explain the concept of Negative Tariff on Dedicated Accounts
2.5 Configure a structure to select Usage Accumulators
2.6 Configure a structure to apply a Bonus on main account and/or on Dedicated
Accounts
2.7 Illustrate how to activate Dedicated Accounts and Usage Accumulator at a Service
Class level
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
3 Explain and configure selection trees based on Community Charging feature
3.1 Describe the operation of the Community Charging Feature
3.2 List the main steps involved in setting up Community Charging
3.3 Recognize the impact of Community Charging in the Network
3.4 Explain the need for Number Normalization in Community Charging
3.5 Recognize the impact of Community Charging on the other tree structures
3.6 Explain how to configure a Number Normalization tree and a Community Charging
tree and how to use Community Charging in other tree structures
4 Explain and configure selection trees using Offer Management and Shared Accounts
and make use of the Subscriber Segmentation feature
4.1 Recognize how subscriber segmentation provides further personalization of
subscribers account from standard service class definition
4.2 List the main steps involved in provisioning Subscriber Segmentation and describe
the operation of the Service Offerings parameter and Account Group ID parameter
4.3 Create a tree structure using Service Offerings parameter
4.4 Recognize the use of Offer Management and explain the various types of Offers and
how they are configured in SMA and RMA
4.5 Explain Shared Account feature and thereby create Tree structures using Usage
Counters and Usage Thresholds
5 Explain the Offer Driven Rating feature and create rating trees using this feature
5.1 Understand the concept behind Offer Driven Rating feature
5.2 List the selection trees in implementing this feature
5.3 Explain and configure product associated DA
5.4 Create and execute Offer Driven Rating using SMA and RMA making use of DA
selection tree, rating tree and UC/UT.
5.5 Understand Product Fee concept in Offer Driven Rating
6 Enable USSD/SMS Notifications to the subscriber
6.1 Identify the USSD/SMS Notification capabilities
6.2 State when USSD/SMS Notifications can be sent
6.3 Recognize main conditions
6.4 Explain how to configure a USSD Text Message tree structure
6.5 Explain how to specify if messages have to be sent as USSD or SMS
7 Identify the policy control features and implement E2E use cases
7.1 Describe the purpose of Policy Control and its impact on Charging System.
7.2 Discuss Policy Control concepts, policy groups etc.
7.3 Highlight the PolicyRuleDetermination tree and how it can be triggered.
7.4 Examine the Esy, Sy and Gx interfaces used for Policy Control.
7.5 Demonstrate the configuration of Policy Definitions on SMA.
7.6 Recognize the impact of the PolicyRuleDetermination tree on RMA, and how to
configure it for each interface, ESy, Sy and Gx.
7.7 E2E traffic cases for Policy Management.
8 Explain and configure an Account Management structure
8.1 Understand the purpose of the Account Management Structure
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
8.2 Describe how to implement DA/UA Auto-Provisioning at Subscriber Installation and
administration of DA/UA and offers at Service Class change
8.3 Configure a structure to charge for balance inquiries
8.4 Configure a structure to charge for subscriber initiated service class changes
8.5 Configure a structure to charge for subscriber initiated Family and Friends
administration
8.6 Configure how to set data limit for Mobile Broadband Charging
9 Recognize how Periodic Account Management (PAM) strengthens the advantage to
manage all accounts in Charging System in the convergence scenario
9.1 Recognize how Periodic Account Management (PAM) strengthens the advantage to
manage all accounts in Charging System in the convergence scenario
9.2 Recognize several use cases of PAM feature
9.3 Describe how PAM is configured in both SMA and RMA
9.4 Create tree structures to implement Carry over using Composite DA, Time Limited
and Amount Limited Carry over and Offer with PAM
10 Explain and configure Statistic and Dynamic Service Configuration structures
10.1 Explain the advantage of having a Statistic Structure
10.2 Configuration of Statistic structure
10.3 Understand the dynamic service configuration capability
10.4 Dynamic service configuration using the Service Detail Determination tree structure.
11 Explain the Business Configuration Consolidation and Distribution feature and how to
use it
11.1 Description of Business Configuration Consolidation(BCC) and Business
Configuration Distribution (BCD)
11.2 Examples of how Business Configuration Consolidation is used
11.3 Highlight and implement configuration examples
12 Identify the benefits of Yield Optimization by configuring Rating Trees (Optional
Chapter)
12.1 Describe Yield Optimization and understand the interaction with other functions,
concepts and discount data
12.2 Configuration of Yield Optimization in SMA
12.3 Configuration of Yield Optimization in RMA
12.4 Gain knowledge on common use cases
Target audience
Service Deployment Engineer, Business Developer
Prerequisites
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016

Learning situation
classroom and in a technical environment using an SDP with SMA and RMA GUIs, which
can also be accessed remotely.
Time schedule
Day Topics in Course Estimated

Time (hours)
Chapter 1 SMA and RMA Interfaces 1.5
Exercise on Introduction to RMA 1.0
1 Chapter 2 Dedicated Accounts, Accumulators and Bonus 1.0
Exercise on DA, UA, Bonus 1.5
Chapter 3 Community Charging 1.0
Exercise on Community Charging and Number 1.5
Normalization
Chapter 4 Subscriber Segmentation, Offer Management 1.5
2 and Shared Accounts
Exercise on Subscriber Segmentation 1.0
Exercise on Offer Management 2.0
Chapter 5 Offer Driven Rating 1.0
Exercise on Offer Driven Rating 1.0
3 Chapter 6 Subscriber Notification on USSD/SMS 1.0

Exercise on USSD Tree 1.0
Chapter 7 Policy Management 1.0
4 Exercises on Policy Management 2.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Chapter 8 Account Management 1.0
Exercise on Account Management 1.0
Chapter 9 Periodic Account Management 1.0
Exercise on Periodic Account Management
1.0
Chapter 10 Statistic and Dynamic Service Configuration 1.0

Chapter 11 Business Configuration Consolidation 1.0
Exercises on Statistic and DSC 1.0
5
Exercise on BCC & BCD 1.0
Chapter 12 Yield Optimization 1.0
Exercise on Yield Optimization 1.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Charging System (CS) 16 System Administration
LZU1082237 R1A
Description
Operators must ensure that their Charging System (CS) 16 is running as efficiently as
possible and that there is no network downtime.
The course covers routines to operate & maintain the Charging System (CS). The training is
mainly focused on SDP server, VS Server and AIR server. The participants will be guided
on the procedures to complete daily routine tasks on the servers to ensure the smooth
running of the Charging System (CS). They will also learn the procedure to perform system
monitoring, backup and recovery tasks and also get basic troubleshooting guidelines on the
servers to deliver the best service possible to customers.
Learning objectives
1 Describe the architecture of the CS network

1.1 Identify the purpose of CS 16 and understand it's architecture
1.2 Underline the features of CS 16
1.3 Explain important Call flows
2 Identify the hardware supported by the CS 16
2.1 Describe the Hardware of SDP, AIR/AF and VS Nodes
2.2 Determine the RAID concept
2.3 Describe UFS Concept
2.4 Identify the Hardware of the Nodes
2.5 Virtualization Platform Overview
3 Describe the FDS architecture and its importance in the CS 16
3.1 Identify the meaning of FDS and its terminologies
3.2 Define Component types and FDS Communication
3.3 Describe Plug-ins and its states
3.4 Identify the FDS process interaction
3.5 Explain the various FDS tools
4 Describe the CS 16 interfaces and the configuration of the Signaling Manager (SM)
4.1 Identify the Signaling Manager in CS and its ways of working
4.2 Underline the SS7 signaling used in CS and its configuration
4.3 Identify the usage of SIGTRAN and its configuration
4.4 Determine the role of DIAMETER, DCCA and MSCC
4.5 Describe the SCAPv2 signaling in CS
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
4.6 Explain Gy signaling in CS
4.7 List the impact of the Gx features
4.8 Determine the usage of ESy and 3GPP Sy for data charging in CS
4.9 Perform Service Configuration in CS
4.10 Underline Examples of Traffic Cases
5 Describe the purpose of Diameter Manager and its usage
5.1 Explain the purpose of Diameter Manager related to CIP and DCIP protocols
5.2 Describe the Stack configuration
5.3 Configure Route in Diameter Manager
5.4 Configure Stack in Diameter Manager
6 Describe the SDP Architecture and perform System Admin, Monitoring and
Maintenance Tasks
6.1 Explain SDP in overview level
6.2 Check the SDP external interfaces
6.3 List the software features in SDP
6.4 Check SDP directory structure
6.5 Explain SDP FDS Components and their functions
6.6 Underline the Geographical redundancy in SDP
6.7 Perform various tasks on System Admin menu
6.8 Execute Admin jobs on SDP
6.9 Perform System Monitoring on SDP
6.10 Execute Backup and Recovery Jobs in SDP
6.11 Underline the Usage of the SDP Snapshot Tool
6.12 Perform daily, weekly and monthly maintenance tasks on SDP
7 Describe the VS Architecture and perform System Admin, Monitoring and
Maintenance Tasks
7.1 Explain VS in an overview level
7.2 Determine Redundancy, failover and load sharing
7.3 Describe Geographical redundancy
7.4 Explain Voucher server routing
7.5 Underline the VS software and directory structure
7.6 Perform admin jobs on VS
7.7 Execute System Monitoring jobs on VS
7.8 Execute VS Backup and Recovery
7.9 Perform daily, weekly and monthly maintenance tasks on VS
8 Describe the AIR Architecture and perform System Admin, Monitoring and
Maintenance Tasks
8.1 Explain AIR Overview
8.2 Underline Administration functions
8.3 Cite examples of IVR Refill, USSD Refill and Batch Refill
8.4 Explain AIR software, FDS architecture and components
8.5 Underline the AIR directory structure
8.6 Explain the usage of AVIM
8.7 Determine the usage of batch files in AIR
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
8.8 Perform administration jobs on AIR
8.9 Explain System Monitoring jobs on AIR
8.10 Execute AIR Backup and Recovery
8.11 Perform daily, weekly and monthly maintenance tasks on AIR
9 Describe how the Account Finder manages its information
9.1 Underline the AF in an overview level
9.2 Describe Traffic and Administrative Functions
9.3 Explain Standard and High capacity for AF
9.4 Describe the AF Interfaces
9.5 Underline the AF Redundancy
9.6 Explain the AF zone file
9.7 Underline the MSISDN prefix lookup
10 Describe on overview level the SDP Dimensioning principles
10.1 Review the definitions used during the Dimensioning procedure
10.2 Identify the supported Hardware considered during Dimensioning process
10.3 Gain knowledge on overview level over the Dimensioning Procedure
10.4 Review Capacity calculation examples
Target audience
System Technician, Service Technician, System Engineer, Service Engineer, System
Administrator
Prerequisites
Charging System (CS) 16 Overview, LZU1082235 and UNIX Fundamentals, LZU1420260

Learning situation
This learning product combines instructor-led training (ILT) with task-oriented based
exercises on the SDP Server, AIR Server, Voucher Server and Account Finder. Access to
SDP, VS and AIR/AF is required for delivery of this course either in a test environment or at
an operator site.
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Time schedule

Time (hours)
Introduction 2.0
1 System Hardware 2.0
FDS 2.0
2 CS Interfaces and working with Signaling Manager 4.0

Working with Diameter Manager 2.0
3 Understand SDP and Perform System Admin, Monitoring and 6.0

Maintenance Tasks
Understand VS and Perform System Admin Monitoring and 5.0

Maintenance Tasks
4
Understand AIR and Perform System Admin Monitoring and 1.0
Maintenance Tasks
Understand AIR and Perform System Admin Monitoring and 4.0
Maintenance Tasks (cont)
5 Understand AF and perform tasks on AF
Dimensioning overview process 2.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
OCC Configuration and Surveillance for CS 16
LZU1082238 R1A
Description
Effectively utilising Online Charging Control allows operators to introduce new services and
revenue streams without delay. New and exciting business opportunities can be integrated
into existing network infrastructure, using the OCC node as a single point for charging data.
This course introduces the fundamentals of Online Charging Control, where it sits in the
network, the GUI, the configuration and surveillance of the OCC Component in terms of
theory and practicals.
Learning objectives
1 Describe the Online Charging Control concept

1.1 Describe the role of OCC
1.2 Look at the Mediation concept in relation to OCC
1.3 Understand were OCC sits in the Charging network
1.4 Describe the evolution and different purposes of different Mediation systems
1.5 Know what functionality is available with OCC
1.6 Listing differences between OCC and CCN
1.7 Looking at OCC Traffic and O& M interfaces
1.8 Describing OCC Hardware
1.9 Understanding OCC Services
2 Explain the functionality / configuration supported by OCC
2.1 Define the OCC Architecture
2.2 Familiarize with the OCC GUI
2.3 Look at Alarms from GUI
2.4 Understand User handling from GUI
2.5 Become familiar with configuration frame
2.6 Show logging, Tracing and performance monitoring
2.7 Explain what predefined functions exist
2.8 Detail how the functions are combined to implement OCC functionality
2.9 List the OCC traffic functions
3 Understand OCC feature configuration
3.1 Become familiar with the OCC Service Features
3.2 Understand DTR Service Configuration
3.3 Discuss Policy Control Over Gx Configuration
3.4 Understand Policy Control over ESY Configuration
3.5 Discuss Policy Control over SY Configuration
3.6 Become familiar with SCAPV2 Configuration
3.7 Identify VoLTE configuration
4 Familiarize with OCC System Administration tasks
4.1 Examine the OS User accounts
4.2 Understand Application and 3PP components
4.3 Navigate the Directory Structure
4.4 Find your way around the system directories of Online Charging Control
4.5 Be aware of where growing and configuration files are located
4.6 Perform Troubleshooting & Maintenance of the OCC server
4.7 Know where the main OCC Log Files are located
4.8 Perform OCC License Management
5 Be aware of the OCC Enhancements since Charging System 16.0 Release
5.1 Understand the how OCC fits in with the Charging System 16.0
5.2 Be aware of the OCC Enhancements by looking at CS 16.0 commercial packaging
5.3 Understand Benefits of OCC
5.4 Familiarize with the new External database lookup (SCAPv2 Session) feature
5.5 Discuss the new Enhanced B-Number Analysis (SCAPv2 Event)
Target audience
Service Planning Engineer, Service Design Engineer, Network Design Engineer, System
Technician, Service Technician, System Engineer, Service Engineer, Field Technician
Prerequisites
The participants should be familiar with Charging System (CS) 16 Overview, LZU1082235
and Linux and UNIX Fundamentals, LZU1420260

Learning situation
remotely.
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Time schedule
Estimated
Time (hours)
OCC Overview 2.0
1 OCC Configuration 2.0
Exercises 2.0
OCC Service Configuration 1.0
OCC System Administration 1.0

2
OCC New features
1.0
Exercises 3.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
VXML IVR for CS16 Application Operations and
Maintenance
LZU1082299 R1A
Description
This course provides the participants with an in-depth description of the functionality and
architecture of the VXML-IVR for CS 16 application.
It focuses particularly on the concept and mechanisms of presentation and workflow

handling. This course also deals with the configuration and maintenance of the Core
application, Application Modules, Static VXML Repository and of the Alarm, Statistics and
Configuration Managers. In addition to VXML IVR application, this course briefly focuses on
functionality and architecture of OCMP so that participants can have a broad understanding
of VXML IVR product.
Learning objectives
1 Explain an overview level of the VXML-IVR in relation to the other network elements
in the Charging System
1.1 Discuss the Position of IVR in the Ericsson Charging System
1.2 Define the Types of IVR and Comparison with VXML IVR
1.3 Describe the functionality and purpose of the VXML IVR, and the key benefits of
VXML-IVR over previous IVR’s
1.4 Locate the main components and sub-components which make up the VXML IVR
1.5 Describe various Topologies Associated with VXML IVR
1.6 Describe the hardware and software requirements of the VXML IVR
1.7 Discuss HP Contribution to VXML IVR and Support flow
2 Discuss the architectural and functional aspects of OCMP
2.1 Discuss the ISUP message flow
2.2 Discuss the SIP message flow
2.3 Explain the architecture of the OCMP
2.4 Determine the use of BASE and BRE GUI, and service definition
3 Explain the Concept, the Mechanisms and the Architecture of the Call Flow
application
3.1 Discuss the call flow from MSC to CS via IVR
3.2 Describe the concept of Core application and services it provides to VXML-IVR
3.3 Discuss the creation of Different Workflow and Configuration IDs, and their
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
association with Presentation ID
3.4 Explain the working of Workflow Editor
4 Explore the configuration for AIR & IVR integration
4.1 Identify Configuration files involved in AIR and IVR integration
4.2 Determine UCIPs and their versions
5 Describe the purpose and architecture of the Alarm Manager & Statistics Manager
within the VXML-IVR application
5.1 Recognize the process of Alarm Handling with the help of configuration files and
related components
5.2 Define Statistics Manager and its components
5.3 Discuss the concept of different types of report along with configuration
6 VXML IVR Operation and Maintenance
6.1 Discuss the creation of Directory Structure
6.2 Illustrate Backup and Restoration
6.3 Execute with VIVR-MAIN Script
6.4 Discuss troubleshooting concepts for CFA such as tracing and logging
6.5 State Operation and Maintenance concepts for OCMP
7 Outline the various functional modules within IVR application
7.1 Describe Key features of each module
7.2 Execute parameter modifications to various VXML-IVR Functional Modules
8 Explain the purpose of the Configuration Manager and Security GUI
8.1 Discuss the main components and processes of the Configuration Manager
8.2 Execute Configuration Access and Security GUI.
9 Explain License Management
9.1 Discuss License Management concepts
9.2 Discuss on activation of new standard optional features through License Manager
and Feature Manager
10 Describe the customization scope of the VXML-IVR application
10.1 Discuss the VXML basics and control flow within VXML documents
10.2 Identify edit and deploy static VXML files
10.3 Describe static VXML Editor and performing Editing operations on VXML files with
help of SVE GUI.
Target audience
System Technician, Service Technician, Service Engineer, System Administrator
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Prerequisites
The participants should be familiar with Linux and Unix Fundamentals, LZU1420260

Learning situation
This course is based on theoretical and practical instructor- led lessons given in a
classroom environment.
Time schedule

Time (hours)
VXML IVR Application System Overview 2.0
1 Functional aspects of OCMP 2.0
Concept and Mechanism of Call Flow Application 2.0
Concept and Mechanism of Call Flow Application 2.0
2 AIR- IVR Integration concepts 2.0
Exercises and QA’s 2.0
Alarm and Statistics Concepts 2.0
3 VXML IVR Operation and Maintenance Concepts 2.5
Functional Modules 2.5
Configuration Manager GUI and Security Access 1.0
4 License Management 0.5
Customization in VXML IVR 1.0
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
TSP 7 Operation and Maintenance
LZU1089924 R1A
Description
This course provides participants with the skills and knowledge to configure and manage
the TSP 7 release. It explores the elements involved in the operation, administration and
maintenance of the TSP 7. These include the areas of fault management, configuration
management, performance and security management on the TSP 7. Each operation and
maintenance task is complemented by practical exercises on a real TSP 7 node. User
interfaces for O&M purposes are also covered. Participants will complete practical
configuration and management exercises using on-line documentation, TSP CLI and the
TSP Node Management (NM) Toolbox.
Learning objectives
1 Describe the TSP operation and maintenance architecture

1.1 Outline the operational and maintenance functional areas
1.2 Navigate TSP Node Management Toolbox and TSP CLI
1.3 Use the on-line documentation
1.4 Outline the concept of the configuration management framework (CMF)
1.5 Describe provisioning principles
1.6 Describe the usage of LDAP protocol for the directory access
1.7 Execute user management
1.8 Describe the procedures required to add, remove or replace traffic processors
2 Perform fault management
2.1 Use the user interface for receiving alarms and notifications
2.2 Find the relevant alarm information in the on-line documentation
2.3 Review the error logs in the system
3 Describe the principles of backup and restoration of the TSP
3.1 Create a backup and restore the TelORB database
3.2 Describe the principle of Centralized Scheduler and how it helps for archiving DBN,
IO, and FS.
4 Describe various types of system upgrade that can be performed on the TSP
4.1 Understand a system upgrade on the TSP-based node
4.2 Describe the product inventory feature
5 Describe the principle of Disk Log functionality on the TSP
5.1 Manage the Disk Log function on the TSP
6 Describe the Virtual IP function on the TSP
6.1 Explain the distributed IP stack on the TSP
6.2 Perform management functions of Virtual IP on the TSP
6.3 Analyze the router configuration
7 Describe SS7 protocol stacks supported by TSP
7.1 Detail the component structure of the SS7 stack on the TSP
7.2 Manage the SS7 function on the TSP
8 Understand TSP Configuration management
9 Describe the principles of the Geographical Network Redundancy feature
9.1 Identify the processes that provide data consistency between the Primary and
Standby TSP nodes
9.2 Configure and manage Geographical Network Redundancy on the TSP
10 Describe the function of performance management on the TSP
10.1 Explain the Performance Management Framework (PMF)
10.2 Analyze performance management data via xml files and snapshots.
11 Manage the TSP hardware
12 Describe the concept of the File Transfer Utility and File Cleanup
12.1 Explain how the FTU works for incoming and outgoing file transfer
12.2 Use FTU GUI to configure incoming, outgoing file transfer and File Cleanup job
13 Discuss the Diameter protocol
14 Describe file system used in TSP
15 Describe the difference between TSP and BSP
Target audience
Network Deployment Engineer, Service Deployment Engineer, System Technician, Service
Technician, System Engineer, Service Engineer, Field Technician, System Administrator
Prerequisites
TSP 7 Overview (LZU1089925)
Fundamental knowledge of UNIX/Linux based system.
The participant should be familiar with Linux, TCP/IP and SS7.

Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Learning situation
remotely.
Time schedule
Time (hours)
1 TSP O&M Concept 2.0
Fault Management 1.5
Backup & Restoration 1.5
Backup & Restoration (cont.) 1.0
2 System Upgrade & Inventory 1.5
Virtual IP 2.0
SS7 Management 1.0
SS7 Management (cont.) 1.5
3 Configuration Management 2.0
Geographical Network Redundancy 2.0
Geographical Network Redundancy (cont.) 2.0
4 DBN Disk Log 1.0
Performance Management 1.0
Hardware Equipment Management 1.0
File Transfer Utility 1.0
Diameter Base Protocol 1.0
File System 0.5
O&M Features in BSP Configurations 0.5
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
TSP 7 Overview
LZU1089925 R1A
Description
This course serves as a general introduction to Ericsson Telecom Server Platform 7 (TSP 7)
and its applications.
Learning objectives
1 Explain when is TSP a good platform choice and why

2 Identify the applications available on TSP
3 Understand the TSP hardware architecture including various components (for
example, processor boards) and their interrelationships under the latest hardware
versions (NSP 5, NSP 6.0, NSP 6.1)
4 Get familiar with the BSP hardware architecture including various components (for
example, processor boards).
5 Understand the software architecture and the characteristics of processes, disk
storage, data security, software upgrade etc.
6 Explain what external interfaces and protocols are supported by TSP and understand
the Virtual IP architecture
7 Examine on a basic level how node management is performed and understand what
kind of node management components exist (Fault Management, Configuration
Management, Performance Management, Logging Service)
Target audience
Technician, System Engineer, Service Engineer, Field Technician, System Administrator,
Application Developer, Business Developer
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016
Prerequisites
The participants should be familiar with basic knowledge about telecommunications and
data communications.

Learning situation
Time schedule
Time (hours)
1 Introduction 1.0
Applications on TSP 1.0
TSP Hardware 1.0
BSP Hardware 0.5
Software architecture 1.5
Interfaces and Protocols 0.5
Node Management 0.5
Ericsson AB
Global Services
SE-164 80 Stockholm
© Ericsson AB 2016

Norm Ref 20

Hochgeladen von

Dokumentinformationen

Originaltitel

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

Norm Ref 20

Hochgeladen von

Copyright:

Verfügbare Formate

Charging System (CS) 16

Catalog of Course Descriptions

CHARGING DATA REPORTING SYSTEM (CRS) 6 REPORTS ........................................ 5

CHARGING DATA REPORTING SYSTEM (CRS) 6 SYSTEM ADMINISTRATION ........... 9

ECMS BACK OFFICE TASKS FOR CS 6 ........................................................................ 13

ECMS FRONT OFFICE TASKS FOR CS 6 ...................................................................... 15

ECMS OPERATION AND MAINTENANCE FOR CS 6..................................................... 17

CHARGING CONTROL NODE (CCN) OPERATIONS FOR CS 16 .................................. 21

CHARGING CONTROL NODE (CCN) OVERVIEW FOR CS 16 ...................................... 25

CHARGING SYSTEM (CS) 16 AIR RATING MANAGEMENT ......................................... 29

CHARGING SYSTEM (CS) 16 OVERVIEW ...................................................................... 33

CHARGING SYSTEM (CS) 16 SDP RATING MANAGEMENT ........................................ 37

CHARGING SYSTEM (CS) 16 SYSTEM ADMINISTRATION........................................... 43

OCC CONFIGURATION AND SURVEILLANCE FOR CS 16........................................... 47

VXML IVR FOR CS16 APPLICATION OPERATIONS AND MAINTENANCE ................. 51

TSP 7 OPERATION AND MAINTENANCE ...................................................................... 55

TSP 7 OVERVIEW ............................................................................................................ 59

Icon Delivery Method

Instructor Led Training (ILT)

LIV Virtual Classroom Training (VCT)

Short Article (SA)

Structured Knowledge Transfer (SKT)

Job duty analysis (JDA)

Competence GAP Analysis (CGA)

1 Explain Ericsson’s Charging System and CRS

Duration and class size

Explain Ericsson’s Charging System and CRS 0.5

Introduction and Reporting Tool Overview 1.5

1 Explain Data Marts 0.25

Dimensions and Measures 1.0

List of Reports in CRS 1.5

Practical Exercises 1.0

1 Explain Ericsson’s Charging System and CRS

Duration and class size

Day Chapters Estimated

1 Describe the ECMS and Customer Management Client

Duration and class size

Duration and class size

2 Number Portability 2.0

1 Explain Charging System and ECMS Architecture

Duration and class size

2 Main Reference Data Tables 2.0

1 Describe an Overview about the CCN Node and Environment

Duration and class size

Day Topics in the course Estimated Time

1 List the main Functions and Architecture of the CCN in a CS 16 Solution

Duration and class size

Day Topics in the course Estimated Time

2 Option Refill 2.0

Duration and class size

Day Topics in the course Estimated

1 Describe the features available in Charging System 16 Rating Management

Duration and class size

Day Topics in Course Estimated

3 Chapter 6 Subscriber Notification on USSD/SMS 1.0

4 Exercises on Policy Management 2.0

Chapter 10 Statistic and Dynamic Service Configuration 1.0

1 Describe the architecture of the CS network

Duration and class size

Day Topics in the course Estimated

2 CS Interfaces and working with Signaling Manager 4.0

3 Understand SDP and Perform System Admin, Monitoring and 6.0

Understand VS and Perform System Admin Monitoring and 5.0