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BPK20802
PROGRESS REPORT 1
LECTURER NAME : Ts. Dr. SITI NUR MARIANI BINTI MOHD YUNOS
GROUP MEMBERS:
Ingredient
Product sales
Delivering Side income
Packaging
2.0 ORGANISATION CHART
2.1 JOB RESPONSIBILITIES
VICE PRESIDENT Develop plans and strategies for developing business and
SALES AND achieving the company’s sales goals
MARKETING
Create a culture of success and ongoing business and goal
achievement – possibly more important than the first item on
this list
CHE MUHAMMAD
IKRAM BIN CHE UMAR Manage the sales teams, operations and resources to deliver
Competitor research.
NAJIP BIN MALIK Monitoring and analyzing accounting data and produce
financial reports or statements
0138980197
Establishing and enforcing proper accounting methods,
policies and principles
CUSTOMER SERVICE Open and maintain customer accounts by recording account
information
MUHAMMAD NAQIB
HAFIQ BIN MUSTAFA Resolve product or service problems by clarifying the
01110896237 customer's complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the
problem; expediting correction or adjustment; following up to
ensure resolution
ALIF QUSYAIRY BIN Identify and assess customers' needs to achieve satisfaction
ABD RAZAK
Build sustainable relationships of trust through open and
0162156364
interactive communication