4.4.

6 Services offered
In legacy systems voice was the primary service offered by MNOs. 4G systems offer a variety of
services which include but is not limited to the following: IP telephony, mobile web access, HD
mobile TV, live streaming and so on. Thus 4G systems offer a rich content of services in
comparison to GSM and 3G systems. In reality some of the potential services which can be offered
by 4G systems are not yet known. In order to have good ROI from 4G network systems the MNO
should be able to offer most of the services delivered by 4G systems otherwise subscribers would
continue using 2G and 3G services which are cheaper. The MNOs provided some data on the 4G
services they offer as shown below in Table 4.2

Table 4.2 4G Services offered

MNO/Services NetOne Econet Telecel TelOne Africom

VoLTE No No
Mobile web access Yes Yes
Live Streaming Yes Yes
Mobile HDTV No To be launched
July 2016
Gaming Sevices Yes Yes

The data provided by the MNOs shows that elementary 4G services are provided by the MNOs.
The blank spaces on the table indicate that there no responses from the respective MNO. The table
also show that all the MNOs are yet to introduce VoLTE and mobile HDTV which are also some
of the primary services that must be offered to customers in 4G services. Since these services are
offered by competing technologies like Wi-Fi there is a threat that the services may not find
sufficient utilization when they are introduced.

4.4.7 LTE bands

Frequency is a scarce resource and as such it must be utilized with efficiency. The booming in
wireless services puts a constraint on the available spectrum. As a result, global regulators are
freeing up more spectrum to accommodate emerging technologies since most of the attractive

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