Beruflich Dokumente
Kultur Dokumente
Freud theory/
Psychosexual
theory
2 Harry Stack Interpersonal
Sullivan theory
3 B.F. Skinner Behavior theory
4 Eric Erikson Psychosocial/devel
opmental theory
5 Florence Environmental
Nightingale theory
6 Hildegard Interpersonal
Peplau theory
7 Virginia Needs theory
Henderson
8 Faye Abdellah Patient-centered
theory
9 Dorothea Self-care deficit
Orem theory
Theories in Focus
1. Sigmund Freud
DEFENSE MECHANISM EXAMPLE
level of functioning
3. Developmental Stages :
https://drive.google.com/file/d/1cJEgFumCWk30FsYZgCP_h3jF
LN1M7Jr0/view?usp=sharing
STAGE TIME-
DEVELOPMENTAL TASK
(EPOCHS) PERIOD
5. Hildegard Peplau
Background of the theorist:
Therapeutic nurse-client relationship
1. Orientation Phase
The orientation phase is directed by the nurse and involves engaging the
client in treatment, providing explanations and information, and
answering questions.
2. Identification Phase
3. Exploitation Phase
In the exploitation phase, the client makes full use of the services
offered.
In the exploitation phase, the client makes full use of the services
offered.
Use of professional assistance for problem-solving alternatives
Advantages of services are used is based on the needs and interests
of the patients
The individual feels like an integral part of the helping environment
They may make minor requests or attention-getting techniques
The principles of interview techniques must be used in order to
explore, understand and adequately deal with the underlying
problem
Patient may fluctuate on independence
Nurse must be aware of the various phases of communication
Nurse aids the patient in exploiting all avenues of help and progress
is made towards the final step
4. Resolution Phase
SELF-AWARENESS
What is Self-awareness?
How important is self-awareness in the therapeutic nurse-patient relationship?
A.l Genuineness:
It implies that the nurse is an open, honest, sincere person who is actively
involved in the relationship. Genuineness is the opposite of self-alienation, which
occurs when many of one’s real, spontaneous reactions to life are repressed or
suppressed. Genuineness means that the nurse’s response is sincere rather than
phony, that the nurse is not thinking and feeling one thing and saying something
different. It is an essential quality, because the nurse cannot expect openness, self-
acceptance, and personal freedom in the patient, if he or she lacks these qualities in
the relationship.
A.2 Respect:
Empathy is an ability to enter into the life of another person, to accurately perceive
current feelings and their meanings. It is an essential element of the interpersonal
process. Communicated, it forms the basis for a helping relationship between the
nurse and the patient.-
Empathy understands the patient’s world as if it were your own, but without losing
‘As if’ quality. . '
• Accurate empathy involves more than knowing what the patient means. It also
involves, nurse’s sensitivity to the patient’s current feelings and the verbal ability to
communicate understanding in a language attuned to the patient.
• Accurate empathy also means that the nurse frequently confirms with the patient
the accuracy of one’s perceptions and being guided by the patient’s responses.
Mansfield identified specific verbal and non-verbal behaviors that conveyed high
levels empathy to the patient:
i) Having the nurse introduce himself or herself to the patient.
ii) Head and body positions turned towards the patient and occasionally leaning
forward.
iii) Verbal responses to the patients’ previous comments, responses that focus on his
strength and resources.
iv) Consistent eye contact and response to the patients’ non-verbal cues such has
signs, tone voice, restlessness, and facial expressions.
v) Conveyance of interest, concern and warmth by the nurse’s own facial expressions.
vi) A tone of voice consistent with facial expression and verbal response.
vii) Mirror imaging of body position and gestures between the nurse and patient.
A4. Concreteness
Concreteness involves using specific terminology rather than abstractions when
discussing the patient’s feelings, experience and behavior. It avoids vagueness and
ambiguity and is the opposite of generalizing, categorizing, classifying and labeling the
patient’s experiences. It has three functions:
i) To keep the nurse’s responses close to the patient’s feeling and experiences
ii) To foster accuracy of understanding by the nurse, and
iii) To encourage the patient to attend to specific problem areas.
By focusing the patient in specific and concrete terms to his vague responses, the
nurse helps the patient identify significant aspects of his problem.
The level of concreteness varies in different phases of nurse patient relationship. To
increase empathy high level of concreteness in the orientation phase, to facilitate a
thorough self exploration, low level of empathy in the working phase, and at the
terminal phase again high levels of concreteness are desired.
B. Action Dimension
B.l. Confrontation
B.2. Immediacy
B.3. Self disclosure
B.4. Emotional Catharsis
B.5.Role Playing.
The action dimensions must have a context of warmth and understanding. With the
action dimensions, the nurse moves the therapeutic relationship upward and outward
by identifying obstacles to the patient’s progress and the need for both internal
understanding and external action.
B.l Confrontation:
Confrontation usually implies venting anger and aggressive behavior. This has the
effect of belittling, blaming, and embarrassing the receiver- all of which are harmful
and destructive in both social and therapeutic relationships. But confrontation in
action dimension is an assertive rather than aggressive action. Confrontation is an
expression by nurse of perceived discrepancies in the patient’s behavior. Carkhoff
identifies three categories of confrontation:
Immediacy involves focusing on the current interaction of the nurse and the patient in
1 relationship. Immediacy may be viewed as empathy, genuineness or confrontation
that involves particular content-the relationship between the nurse and the patient.
Immediacy connotes sensitivity by the nurse to the patient’s feelings and willingness
to with these feelings rather than ignore them. Patient is actively involved in
describing what! Feels is helping or hindering the relationship. It is not possible or
appropriate for the nurse ' focus continually on the immediacy o f the relationship. It
is most appropriate to do so when I relationship seems to be stalled or is not
progressing.
The nurse should take into account the type and goal of treatment, the context of
the nurse patient relationship, the patient’s ego strength, the patient’s feelings about
the nurse and the nurse’s feelings about the patient. These guidelines govern the
“dosage and timing” of self-disclosures and help the nurses assess the
appropriateness, effectiveness and anticipated response of the patient to the self-
disclosure.
Emotional catharsis occurs when the patient is encouraged to talk about things that
bother him most. Catharsis brings fears, feelings and experiences out into the open so
that they can be examined and discussed with the nurse. The expression of feelings
can be very therapeutic in itself, even if behavioral change does not ensue. The
patient’s catharsis depends on the confidence and trust he has in the nurse.
The nurse must be able to recognize cues from the patient that he is ready to discuss
his problems. It is important that the nurse proceeds with the patient at the rate he
chooses and support him as he discusses difficult areas. If the patient is having
difficulty expressing feelings, the nurse may help by suggesting how he or she might
feel in the patient’s place or how others Might feel in that situation. The nurse might
validate with the patient the feeling he seems to be describing in a general way. For
this, the dimensions of empathy and immediacy are required for the nurse to notice
and express emotions.
Role-playing involves acting out a particular situation. It increases the patient’s insight
into human relations and can deepen his ability to see the situation from another
person’s point of view. The intent of role playing is to represent closely real life
behaviors that involve the individual holistically, to focus attention on a problem and
to permit the individual to see himself in action in a neutral situation. It provides a
bridge between thought and action in a “safe” environment in which the patient can
feel free to experiment with new behavior. It is a method of learning that makes
actual behavior the focus of study; it is action oriented and provides immediately
available information.
When role-playing is -used for attitude change; it relies heavily on role reversal. The
patient may be asked to play the role of a certain person in a specific situation or to
play the role of someone with opposing beliefs. This helps the patient to re evaluate
the other person’s intentions and become more understanding of the other person’s
positions. After role reversal, patients may be more receptive in modifying their own
attitudes.
Role playing helps in promoting self awareness, ‘experience a situation rather than
just ‘talk about it,’ elicits feelings, provides opportunity to develop insight and for the
expression of affect. It also allows the patient to experiment with new behavior in a
safe environment.
TABLE1 : Therapeutic Communication Technique
Therapeutic
Communication Examples Rationale
Technique
Accepting—indicating “Yes” An accepting response indicates the
reception “I follow what you nurse has heard and followed the train
said.” Nodding of thought. It does not indicate
agreement but is nonjudgmental. Facial
expression, tone of voice, and so forth
also must convey acceptance or the
words lose their meaning.
Broad opening –allowing “ Is there something Broad openings make explicit that
the client to take the you’d like to talk the client has the lead in the
initiative in introducing about?” interaction. For the client who is
the topic “Where would you like hesitant about talking, broad openings
to being?” may stimulate him or her to take the
initiative.
Consensual validation – “Tell me whether my For verbal communication to be
searching for mutual understanding of it meaningful, it is essential that the
understanding, for accord agrees with yours.” words being used have the same
in the meaning of the “Are you using this word meaning for both (all) participants.
words to convey that …?” Sometimes, word, phrases, or slang
terms have different meanings and can
be easily misunderstood.
Encouraging comparison “Was it something like Comparing ideas, experiences, or
– …?” relationships brings out many recurring
Asking that similarities and “Have you have similar themes. The client benefits from
differences be noted experiences?” making these comparisons because he
or she might recall past coping
strategies that were effective or
remember that he or she has survived
a similar situation.
Encouraging description “Tell me when you feel To understand the client, the nurse
TABLE1 : Therapeutic Communication Technique
Therapeutic
Communication Examples Rationale
Technique
of perception – asking anxious” must see things from his or her
the client to verbalize “What is happening?” perspective. Encouraging the client to
what he or she perceives “What does the voice describe ideas fully may relieve the
seem to be saying” tension the client is feeling, and he or
she might be less likely to take action
on ideas that are harmful or frightening.
Encouraging expression “What are you feeling in The nurse asks the client to
– asking the client to regard to …?” consider people and events in light of
appraise the quality of his “Does this contribute to his or her own values. Doing so
or her experiences your distress?” encourages the client to make his or
her own appraisal rather than to
accept the opinion of others.
Exploring – delving “Tell me more about When client deal with topics
further into a subject or that.” superficially, exploring can help them
an idea “Would you describe it examine the issue more fully. Any
more fully?” problem or concern can be better
“What kind of work?” understood if explored in depth. If the
client expresses an unwillingness to
explore a subject, however, the nurse
must respect his or her wishes.
Focusing – Concentrating “This point seems worth The nurse encourages the client to
on a single point looking at more concentrate his or her energies on a
closely.” single point, which may prevent a
“Of all the concerns multitude of factors or problems from
you’ve mentioned, overwhelming the client. It is also a
which is most useful technique when a client jumps
troublesome?” from one topic to another.
Formulating a plan of “What could you do to It may be helpful for the client to
action – asking the client let your anger out plan in advance what he or she might
TABLE1 : Therapeutic Communication Technique
Therapeutic
Communication Examples Rationale
Technique
to consider kinds of harmlessly?” do in future similar situations. Making
behavior likely to be “Next time this comes definite plans increases the likelihood
appropriate in future up, what might you do that the client will cope more
situations to handle it?” effectively in a similar situation.
General leads – giving “Go on.” General leads indicate that the
encouragement to “And then?” nurse is listening and following what
continue “Tell me about it” the client is saying without taking away
the initiative for the interaction. They
also encourage the client to continue if
he or she is hesitant or uncomfortable
about the topic.
Giving Information – “My name is …?” Informing the client of facts
Making available the facts “visiting hours are …” increases his or her knowledge about a
that the client need “My purpose in being topic or lets the client know what to
here is …” expect. The nurse is functioning as a
resource person. Giving information
also builds trust with the client.
Giving recognition – “Good morning, Mr. S…” Greeting the client by name,
Acknowledging, indicating “You’ve finished your indicating awareness of change, or
awareness list of things to do.” noting efforts the client has made all
“I notice that you’ve show that nurse recognizes the client
combed your hair.” as a person, as an individual. Such
recognition does not carry the notion
of value, that is,, of being “good” or
“bed.”
Making observations— “You appear tense.” Sometimes clients cannot verbalize
verbalizing what the nurse “Are you uncomfortable or make themselves understood. Or
perceives when…?” the client may not be ready to talk.
“I notice that you’re
biting your lip.”
Offering self – making “I’ll sit with you The nurse can offer his or her
oneself available awhile.” presence, interest, and desire to
TABLE1 : Therapeutic Communication Technique
Therapeutic
Communication Examples Rationale
Technique
“I’ll stay here with you” understand. It is important that this
“I’m interested in what offer is unconditional; that is, the client
you think.” does not have to respond verbally to
get the nurse’s attention.
Placing event in time or “What seemed to lead Putting events in proper sequence
sequence – clarifying the up to …?” helps both the nurse and the client to
relationship of events in “Was this before or after see them in perspective. The client
time …?” may gain insight into cause-and-effect
“when did this behavior and consequences, or the
happen?” client may be able to see that perhaps
some things are not related. The nurse
may gain information about recurrent
patterns or themes in the client’s
behavior or relationships.
Presenting reality – “I see no one else in When it obvious that the client is
offering for consideration the room.” misinterpreting reality, the nurse can
that which is real “That sound was a car indicate what is real. The nurse does
backfiring.” this by calmly and quietly expressing
“your mother is not his or her perceptions or the facts; not
here; I am a nurse” by way of arguing with the client or
belittling his or her experience. The
intent is to indicate an alternative line
of thought for the client to consider,
not to “convince” the client that he or
she is wrong.
Reflecting – directing Client: “Do you think I Reflection encourages the client to
client actions, thoughts, should tell the recognize and accept his or her own
and feelings back to client doctor…?” feelings. The nurse indicates that the
Nurse: “Do you think client’s point of view has value and
TABLE1 : Therapeutic Communication Technique
Therapeutic
Communication Examples Rationale
Technique
you should?” that the client has the right to have
Client: “My brother opinions/ make decisions, and think
spend all my money independently.
and then has nerve to
ask for more.”
Nurse: “This causes you
to feel angry?”
Restating – repeating the Client: “I can’t sleep. I The nurse repeats what the client
main idea expressed stay awake all night.” has said in approximately or nearly the
Nurse: “You have same words the client has used. This
difficulty sleeping” restatement lets the client know that
Client: “I’m really mad, he or she communicated the idea
I’m really upset.” effectively. This encourages the client
Nurse: “You’re really to continue. Or if the client has been
mad and upset.” misunderstood, he or she can clarify
his or her thoughts.
Seeking information – “I’m not sure that I The nurse should seek clarification
seeking to make clear that follow.” throughout interactions with clients.
which is not meaningful “Have I heard you Doing so can help the nurse to avoid
or that which is vague correctly?” making assumptions that understanding
has occurred when it has not. It helps
the client to articulate thoughts,
feelings, and ideas more clearly.
Silence – absence of Nurse says nothing but Silence often encourages the client
verbal communication, continues to maintain to verbalize, provided that it is
which provides time for eye contact and interested and expectant. Silence gives
the client to put thoughts conveys interest. the client time to organize thoughts,
or feelings into words, to direct the topic of interaction, or focus
regain composure, or to on issue that are most important. Much
continue talking nonverbal behavior take place during
silence, and the nurse needs to be
aware of the client and his or her own
TABLE1 : Therapeutic Communication Technique
Therapeutic
Communication Examples Rationale
Technique
nonverbal behavior.
Suggesting collaboration “Perhaps you and I can The nurse seek to offer a
– offering to share, to discuss and discover the relationship in which the client can
strive, and to work with triggers for your identify problems in living with others,
the client for his or her anxiety.” grow emotionally, and improve the
benefit “Let’s go to your room, ability to form satisfactory
and I’ll help you find relationships. The nurse offer to do
what you’re looking things with, rather than for, the client.
for.”
Summarizing – organizing “Have I got this Summarization seeks to bring out
and summing up that straight?” the important point of the discussion
which has gone before “You’ve said that…” and seeks to increase the awareness
“During the past hour, and understanding of both participants.
you and I have It omits the irrelevant and organizes
discussed…” the pertinent aspects of the
interaction. It allows both client and
nurse to depart with the same ideas
and provides a sense of closure at the
completion of each discussion.
Translating into feelings Client: “I’m dead.” Often heat the client says, when
— seeking to verbalize Nurse: “Are you taken literally, seems meaningless or
client’s feelings that he or suggesting that you feel far removed from reality. To under sat
she expresses only lifeless?” and, the nurse must concentrate on
indirectly. Client: “I’m way out in what the client might be feeling to
the ocean.” express himself or herself this way.
Nurse: “You seem to
feel lonely or deserted.”
Verbalizing the implied Client: “I can’t talk to Putting into words what the client
— voicing what the client you or anyone. It’s a has implied or said indirectly tends to
has hinted at or suggested waste of time.” make the discussion less obscure. The
Nurse: “Do you feel nurse should be as direct as possible
that no one without being unfeelingly blunt or
TABLE2 : Non-therapeutic Communication Techniques
Non therapeutic
Communication Examples Rationale
Techniques
TABLE1Advising—
: Therapeutic Communication
telling the Technique
“I think you should…” Giving advice implies that only the
Therapeutic
client what to do “Why don’t you…” nurse knows what is best for the client.
Communication
Agreeing — indicating accord Examples
“That’s right.” Rationale
Approval indicates the client is “right”
Technique
with the client “I agree.” rather than “wrong.” This gives the client
understands?” obtuse. the
Theimpression
client may have
that difficulty
he or she I’d “right”
because directly.
communicating of agreement
The with
nursethe nurse.
Opinions
should stake careand
to conclusions
express onlyshould
may be
exclusively the client’s. What the nurse
be jumping to conclusions or
agrees with the client, there is no
interpreting the client’s
opportunity for the client to change his or
communication.
her mind without being “wrong.”
Voicing doubt — “Isn’t that unusual?” Another means of responding to
Belittling feelings expressed Client: “I have nothing to When the nurse tries to equate the
expressing uncertainty
— misjudging “Really?”
the degree of distortions
live for…I wish I was dead.” of reality
intense is to expressfeelings the
and overwhelming
about the
thereality
client’sofdiscomfort
the “That’s Nurse:
hard to doubt. Such
“Everybody gets clientexpression permits
has expressed the
to “everybody” or to
client’s perceptions believe.”
down in the dumps,”client
or tothe
become
nurse’saware that others
own feelings, do implies
the nurse
not necessarily
“I’ve felt that way myself.” that the perceive
discomfortevents in the mild, self
is temporary,
limiting,
same way or drawor not
thevery
sameimportant. The client
is focused
conclusions. on hisnot
This does or her ownthe
mean worries and
feelings; hearing the problems or feelings
client will alter his or her point of view,
of others is not helpful.
but at least the nurse will encourage
Challenging — demanding “But how can you be Often, the nurse believes that if he or
the client to reconsider or reevaluate
proof from the client president of the United she can challenge the client to prove
what has happened. The nurse neither
States?” unrealistic ideas, the client will realize
agreed nor
“If you’re dead, why is
disagreed; however, he or
there is no “proof” and then will
your heart beating?” she has recognize
not let the misperceptions
reality. and
Actually, challenging
distortions passthe
causes without comment.
client to defend the delusions
or misperception more strongly than
before.
Defending — attempting to “This hospital has a fine Defending what the client has criticized
protect someone or reputation.” implies that he or she has no right to
something from verbal attack “I’m sure your doctor has express impressions, opinions, or feelings.
your best interests in Telling the client that his or her criticism is
mind.” unjust or unfounded does not change the
client’s feeling but only serves to block
further communication.
Disagreeing — opposing the “That’s wrong.” Disagreeing implies the client is
client’s ideas “I definitely disagree “wrong.” Consequently, the client feels
with…” defensive about his or her point of view or
“I don’t believe that.” ideas.
Disapproving — denouncing “That’s bad.” Disapproval implies that the nurse has
the client’s behavior or ideas “I’d rather you wouldn’t…” the right to pass judgment on the client’s
thoughts or actions. It further implies that
the client is expected to please the nurse.
Giving approval — “That’s good.” Saying what the client thinks or feels is
CLIENT ASSESSMENT
Cognitive Distortions:
1. Aaron Beck:
2. David Burns
Overgeneralizati
2
on
3 Mental Filter
Disqualifying the
4
Positive
Jumping to
5 conclusions-
Mind Reading
Jumping to
6 conclusions-
Fortune Telling
Magnification
7 (Catastrophizing
) or
Which
one (s)
Brief Description are
Cognitive
(to be filled-out Example sometim
distortions
by students) es TRUE
for you?
Put a R
Minimization
Emotional
8
Reasoning
Should
9
Statements
1 Labeling and
0 Mislabeling
1
Personalization
1
1
Control Fallacies
2
1 Fallacy of
3 Fairness
Which
one (s)
Brief Description are
Cognitive
(to be filled-out Example sometim
distortions
by students) es TRUE
for you?
Put a R
1 Fallacy of
4 change
1 Always being
5 right
1 Heaven’s
6 Reward Fallacy
PSYCHIATRIC DISORDERS
a) LEVELS OF ANXIETY
i. Normal
ii. Mild
iii. Moderate
iv. Severe
v. Panic
b) Panic disorder
c) Phobias
ii. Social phobia: Social anxiety disorder, compelling desire to avoid situations in
which others may criticize a person.
e) Obsessive-Compulsive Disorder
ii. Obsession
iii. Compulsion
f) Medications
Classification IMPORANT NOTES
BENZODIAZEPINES
Alprazolam, clonazepam, Lorazepam NO alchohol or sleep-inducing otc drugs, no
driving if dizziness occurs, has potential for
drug dependence and withdrawal syndrome
can occur when discontinued abruptly.
SSRI, SNRI, ATYPICAL AGENTS
Buspirone, Citalopram, Duloxetine, Contraindicated with MAOIs; careful about
Escitalopram, Fluoxetine, Fluvoxamine, renal, hepatic, cardiac disease, GI
Paroxetine, Sertraline, Venlafaxine disturbances. Monitor intake with diabetes,
glaucoma, risk for suicide, mania, seizures,
weight loss, hypertension etc.
Note for serotonin syndrome.
BETA-BLOCKERS
Atenolol, Propanolol Give with meals to facilitate absorption
a) Somatoform disorders
Disorder Description
1. Body dysmorphic Pervasive subjective feeling of ugliness and are preoccupied
disorder (Imagined ugliness) with an imagined defect in physical appearance or vastly
exaggerated concern about a minimal defect. The person
believes or fears he or she is unattractive or even repulsive.
2. Somatization disorder Chronic, severe anxiety disorder in which a client expresses
emotional turmoil or conflict through significant physical
complaints (including pain and GI, sexual, and neurologic
symptoms), usually with a loss or alteration of physical
functioning.
3. Conversion disorder A somatoform disorder that involves motor or sensory problems
Note: La belle suggestiong neurologic condition. Anxiety- provoking impulses
indifference, are converted unsconsciously into functional symptoms.
pseudoneurologic
manifestation.
4. Pain disorder An individual experiences significant pain without physical basis
for pain or with pain that greatly exceeds what is expected
based on the extent of the injury.
5. Hypochondriasis A client presents with unrealistiic or exaggerated physical
complaints. Referred to as “professional patients”
b) Dissociative disorders: state in which a person becomes separated from the reality.
c) Medications
MOOD DISORDERS
A. Mood Disorders
B. Bipolar disorders
a) Bipolar 1
b) Bipolar II
c) Cyclothymic disorder
ANTICONVULSANTS
LITHIUM SALTS
ATYPICAL ANTIPSYCHOTICS