EVERCOM
Telephone Traffic Analyses System
PhonEX Traffic is Powerful
With PhonEX Traffic you can :
Χ Monitor all call traffic on your PBX system.
Χ Analyse call loads on a minutely basis.
Χ Conveniently display and print data in bar,
line and area graph formats.
Χ Measure call loads to different destina-
tions.
Χ Analyse use of leased lines for budgetary
planning.
Χ Record number of calls begun and
terminated on each extension or in each
department.
Χ Export reports and graphs for use in other
applications.
PhonEX Traffic is Accurate
PhonEX Traffic gives you a minutely
picture of your call traffic. By dividing each
call into minutes and calculating this
information, PhonEX Traffic knows how
many trunks are being used
simultaneously. Using the minute data it
calculates average and peak values over
any desired period of time.
You can define the time segment in which
you want to see your traffic load calcula-
ted. With a time resolution of 10 minutes,
for example, your report will show traffic
data over each 10 minute segment within
your requested time frame.
PhonEX Traffic is Intelligent
When using PhonEX Traffic you do not
need to estimate. You get all the answers
from real data.
You may choose from two different
rounding methods for calculating call
duration. A Round Calculation uses the
standard rounding method to round call
duration. The Maximum Calculation always
rounds call duration up to the next minute.
You can limit the report to calculate only
specific weekdays within the time frame
you define. For example, you can exclude
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PhonEX Traffic
all Sundays from a given report. obtain average traffic data over a month, a
year, or any chosen number of days. For
each time segment in the report, the data
PhonEX Traffic is Flexible represent the average values for that
Similar to PhonEX Pro, you will find in segment over the entire period of days.
PhonEX Traffic the advanced query
generator that lets you create custom
reports. Regardless of the parameters or PhonEX Traffic is Simple
the sorting method you choose, you will get Report Fields
a report that analyses call traffic according Each report displays data in the following
to any specified time segment. fields :
In each of the data definition fields of the
Query screen, you can determine what Χ Number of Calls Started
information or which part of your data will Χ Number of Calls Ended
appear in the report. For any field that is Χ Average Call Duration
left blank, PhonEX Traffic will include all Χ Maximum Call Load
the data currently accumulated
Χ Average Call Load
corresponding to that field.
You can cut-and-paste all reports and
All of these variables are listed for each
graphs thus obtained to Word or any other
time segment. Additional fields such as
Windows application.
Extension, Destination, Department, and
others can be displayed.
PhonEX Traffic is the Right Tool
PhonEX Traffic is the only tool available PhonEX is Comprehensive
that enables you to obtain detailed
information on the call traffic and call load
in your telephone system. PhonEX Traffic
is a stand-alone program that works in PhonEX Traffic offers a variety of graphing
conjunction with the PhonEX Pro Call features that allow you to create
Accounting System or with PhonEX Pro customized graphical presentations of call
data. Among the graphing options, you
MultiSite. In the multi-site environment
may :
PhonEX Traffic will perform at its best
when used to analyse the traffic between
the sites of the system and outside the Χ Choose bar, area, or line graphs formats
network. Χ Select from 16 different colours
Χ Customize the headings and titles.
Χ Define grid options.
PhonEX Traffic is Sophisticated Χ Apply special features to emphasize
Traffic data are summarized in three maximum and average data points.
different ways.
Daily Report
The Daily Traffic Report displays call
information for each day included in the
report. Data is sorted according to the
sorting methods defined in the Query
options.
Peak Report
In the Peak Traffic Report, you can obtain
peak load data over a whole month, a year,
or any chosen number of days. For each
time segment in the report, the data
represent the maximum values for that
segment over the entire period of days.
Average Report
In the Average Traffic Report, you can