A list of Sunrun training material available for Channel Partners
Training Materials (links below) Other Resources Available to You
New Deal Review Sunrun Contacts
• New Deal Requirements – Checklist | http://bit.ly/2R7qUGl • Sunrun Contact List (POC) – Job Aid | http://bit.ly/2Mkxrht • Market Requirements – Checklist | http://bit.ly/2NSGMu6 • Contract Guidelines – Quick Reference Guide | http://bit.ly/2OXaLps • Credit Requirements – Checklist | http://bit.ly/2CPXtnf Self Help Tab • Project Policies Guidebook | http://bit.ly/2KztyDd • Available in the Partner Portal at the top right of the homepage • Verification Call – Checklist | http://bit.ly/2N0eVdM • You can search for any key topics in Self Help • Verification Call – Job Aid | http://bit.ly/2P94pmV • You can download required forms • Get Usage – Job Aid | http://bit.ly/2YQTJhh • SEIA Disclosures – Job Aid | http://bit.ly/2Nc790e Sunrun Learning Portal Partner Portal & BrightPath • Available in the Partner Portal by clicking the Training Icon in the middle of the page or by going to sunrun.litmos.com • Workflow Channel Sales Job Aid | http://bit.ly/2F5KHkJ • Now compatible with mobile devices • Use as a resource and support for: Sunrun BrightSave (Monthly & Prepaid) o eLearning / Certifications o Job Aids / Guides / • Sunrun Agreement Monthly – Job Aid | http://bit.ly/2XB6BTx o Instructor-led Trainings • BrightSave Monthly Study Guide: | http://bit.ly/2KB35oF o Webinar registration • BrightSave Prepaid Study Guide | http://bit.ly/2YLfxLg
Sunrun Help Desk
Sunrun Brightbox • Hours: 8am – 5pm PT • Brightbox Study Guide | http://bit.ly/2GRzaq7 • Phone support: 888-840-7180 • TOU Utility Directory | http://bit.ly/2EQIhXa • Email support: sunrunhelp@sunrun.com • TOU Discharge Schedule | http://bit.ly/2QKoYTV • You can also create a request for help via cases in the “Contact Us” tab in the Partner Portal Customer Engagement • Referrals & Promotions – Job Aid | http://bit.ly/2Ou6No5 Additional Resources • California Solar Protection Guide (CA Only) | http://bit.ly/2no86HX • MySunrun.com – Quick Reference Guide | http://bit.ly/2Mkxp9l Guide to Virtual Selling – Job Aid | https://bit.ly/2QZeDVR
Pg. 1 v5.2 | For the latest version, go to: http://bit.ly/2GFp1hv
Confidential, for Sunrun partner use only. Not for external distribution