Tatiana Dimitrova

Dubai, UAE
Mobile: 00971 568317884
Email: tatiana-dimitrova@hotmail.com

A highly motivated, experienced business developer with superb skills in investments of

different industries mainly in sales and marketing, with proven records of sales and closing deals.
Open for new challenges, with an interesting multicultural background.

Education:
• Business Administration from the center of
Technology, Business operation and related field
which include Accounting, Finance and Marketing,
Bulgaria

EXPERIENCE:

L'OREAL UAE (La Roche Posay, Vichy, SkinCeuticals), Mar 2017 till present
Dubai, UAE

Beauty Advisor:
• Responsible for delivering a friendly service,smiling,greeting and making eye contact
with everycustomer that comes to the store
• Playing an active role in providing a positive customer experience
and driving sales.
• Supporting the store team and manager to increase revenue streams and profit targets.
• Providing a friendly end hepful service to customers.
• Maintaining high standarts of presentation and cleanliness across the store.
• Demonstrating good product knowledge to customers on the our luxury brand.
• Providing cover in other areas during periods of holidays and sickness.
• Approaching customers that may reguire assistance if you are on the shop floor.
• Carrying out stock replenishment.
• Ensuring all areas of the store remain tidy at all times.

SOSKIN (Boots Pharmacy) Skin Care, Jun 2014- Mar 2017

Dubai, UAE

Skin Care Specialist:

• Meeting and greeting customers.
• Offering professional customer service
• Advicing clients on products depending on their skin types.
• Upselling our beauty products.
• Promoting new product in our brand.
• Advicing clients in a profesional way & educating them on our products.
• Testing make ups on clients(doing full make up

Guess Serdika Center yl Sitniakovo N48, Sofia Nov 2009- Jun 2014
Bulgaria,

Sales Assistant:
• Meeting and advising the customers, helping them with their choice, providing them with
 the best professional assistance.
• Arranging the store and the clothes following the visual merchandising.Taking good care
of them.
• Computer work, being aware of any availability, sales and promotions. Announcing them.
• Responsible for informating the manager if any irregularities or situations.
• Responsibility for the quality of work performed and customer complaints.
• Good appearance and personal cleanliness.
• Good teamwork, colleagues help, alwways when needded.

:Trainings Attended

• Attended Service Excellence Series training “service excellence, service thru selling, service recovery,
service professional” Dubai, UAE (2015)

Digital skills
• Good knowledge of Office suite (Word processor, Spreadsheet, Presentation program
Microsoft Word Microsoft Excell tools.

Personal Data

Nationality Bulgarian
Visa Status: Employment Visa
Languages Known English, Rusian, Serbian, Macedonian
.References Can be furnished upon request