RECORD OF EVIDENCE OTHER THAN DIRECT OBSERVATION AND

QUESTIONING (e.g. work products, assignments, projects, case histories and personal statements)
FORM NVQ 12

Unit/Element(s): U57703 Quality assure work in own team

Element 1: Check quality of work

Element 2: Provide feedback on quality of work

Candidate: Date:
Evidence index:

The type and nature of the evidence PCs and range covered:
 Work Products A. Quality of work
 Eyewitness Testimony

Knowledge and understanding apparent from this evidence:

1. What are the effective ways of regularly and fairly checking the progress and quality of the
work of team members.
2. How to provide prompt and constructive feedback to team members.
3. How to select and apply different methods of motivating, supporting and encouraging team
members to complete the work they have been allocated and continuously improve their
performance.
4. How to select and apply different methods for recognising achievements.
5. What are the additional support and/or resources which team members might require to help
them complete own work on time and to the required standard and how to assist in providing
with such.
6. What is your team’s plan for undertaking the required work.
7. What are the knowledge, skills, competence, roles and workloads of team members.
8. What are your organisation’s policy and procedures in terms of personal and professional
development
9. What are the reporting lines in your organisation and the limits of your authority.
10. What are your organisation’s standards or levels of expected performance.
11. What are your organisation’s policies and procedures for dealing with poor performance.
12. What are your organisation’s grievance and disciplinary policies and procedures.
13. How to use your organisation’s performance appraisal systems
Other units/elements to which this evidence may contribute:

Assessor comments and feedback to candidate:

 Candidate to provide documents to demonstrate
o Work Products
o Eyewitness Testimony

Candidate’s Competence Status: Competent  Not Yet Competent 

Assessor name:

Assessor’s signature: _________ Date:

Candidates: signature: Date:

Internal Verifier signature and date:

External Verifier signature and date: