Beruflich Dokumente
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PREFACE 2
ACKNOWLEDGEMENT 3
COMPANY PROFILE 4
EXECUTIVE SUMMARY 6
PRODUCT INTRODUCTION 21
RESEARCH METHODOLOGY 39
ANALYSIS OF DATA 43
SUGGESTIONS 51
CONCLUSION 53
BIBLIOGRAPHY 55
PREFACE
Responsible companies discover what customer wants and respond with the right pr
oduct and services, to give value to buyers and profit to the producers or servi
ce providers.
To succeed in today's competitive market, companies must have customer center, w
inning customers fro competitors thus deeming and growing them by delivering gre
ater services. But before, it can satisfy its customer a company must first unde
rstand their needs and wants.
Karvy Stock Broking Ltd. is financial service providing company and one of the l
argest financial consultants of India. It was established in 1981 and today Karv
y is having access to million of Indian shareholders in addition to companies ba
nk and financial institutions. It has build up positive reputation with regulato
ry authorities and government agencies. This project report aims to study the ma
rket potential of its product and suggest strategies to increase its market shar
e.
ACKNOWLEDGEMENT
I am obliged to all those people who have been extremely helpful during my resea
rch. Without there help my project would not have been successfully carried out.
I pay my heartfelt gratitude to Ms. Ankita Saxena (Executive, HR) under whose gu
idance I pursued my project. Though she was having lot of pressure of work, even
then she had given her precious time and given me advice of best of her knowled
ge.
My sincere thanks to my faculty MR. VIPUL SHAH for giving his useful advise so a
s to get an idea of the work culture in the corporate world, which has helped me
to enhance my knowledge and efficiency.
Ravi KUMAR
PGDFS 2ND SEM
COMPANY PROFILE
HISTORY
Overview
KARVY, is a premier integrated financial services provider, and ranked among the
top five in the country in all its business segments, services over 16 million
individual investors in various capacities, and provided investor services to ov
er 300 corporates, comprising the who is who of corporate India. KARVY covers th
e entire spectrum of financial services such as Stock broking, Depository Partic
ipants, Distribution of financial products - mutual funds, bonds, fixed deposit,
equities, Insurance Broking, Commodities Broking, Personal Finance, placement o
f equity, IPO's among other. Karvy has a professional management team and ranks
among the best in technology, operations and research of various industrial segm
ents.
Karvy - Early Days
The Birth of Karvy was on a modest scale in 1981. It began with the vision and
enterprise of a small group of practicing Chartered Accountants who founded the
flagship company.... Karvy Consultants Limited. We started with consulting and
financial accounting by 1985., since then, we have utilize our experience and su
perlative expertise to go from strength to strength... to better our services, t
o provide new ones, to innovate, diversify and in the process, evolved Karvy as
one of India's premier integrated financial services enterprise.
Karvy's values and vision of attaining total competence in servicing has served
as the building block for creating a great financial enterprise, which stands so
lid on its fortresses of financial strength in various companies.
With the experience of years holistic financial servicing behind us and years of
complete expertise in the industry to look forward to, Karvy has now emerged as
a premier integrated financial services provider.
And today, Karvy can look with pride at the fruits of our mastery and experience
- comprehensive financial services that are competently segregated to services
and manage a diverse range of customer requirements.
NSDL?
National Securities Depositories Limited is a Depository promoted by UTI, IDB1,
SBI, & NSE who hold the securities in electronic form on behalf of the beneficia
ry holder.
about the insurance policy by NSDL ?
Shares in the electronic segment are 100 percent secure. The agreement between y
ou and the DP indemnifies you against misuse of our electronic holdings by any p
arty, in any manner whatsoever. You may legally invoke such indemnity and be 100
percent compensated. A comprehensive Insurance Policy has been taken by NSDL wh
ich covers our DP account, so as to protect you against any losses, breach of se
curity etc.
CDSL ?
Central Depositories Securities Limited is a Depository promoted by BSE.
How does the depository curtail forgeries / fakes in Duplicate Distinctive Numbe
rs?
Physical share certificates with duplicate distinctive numbers are essentially f
orged certificates. The R & T would identify and reject the certificates. The co
ncerned Stock Exchanges are informed of the details.
DEMATERIALIZATION
Dematerialization is the process by which physical certificates of an investor a
re converted to an equivalent number of securities in electronic form and credit
ed in the investor's account with its. DP.
In order to dematerialize certificates, an investor will have to first open an a
ccount with a DP and then request for the dematerialization of certificates by f
illing up a dematerialization request form (DRF), which is available with the DP
and submitting the same along with the physical certificates. The investor has
to ensure that before the certificates are handed over to the DP for demat, the
y are defaced by marking "Surrendered for Dematerialization" on the face of
the certificates.
REMATERIALISATION
If you wish to get back you securities in physical form, all you have to do is t
o request your DP for dematerialization of the same. Dematerialization is the te
rm used for converting electronic holdings back into certificates. Your DP will
forward your request to NSDI after verifying that you have the necessary balance
NSDL in turn will intimate the register who will print the certificates and dis
patch the same to you.
DE - MAT A/C
Frequently Asked questions by consultants about DP.
Q. 1 Can my account with my DP be viewed by any other Depository Participant?
No. our DP can only access their own clients information. They can not access th
e client information of any other DP.
Q. 2 How many holders are possible ?
The maximum number of holders possible are 3.
Q. 3 What are the maximum number of accounts that I can open ?
You may open more that one account with the same DP.
Q. 4 Can I open a Second Account with a second Depository Participant?
Yes, You have the choice of opening accounts with more than one DP.
Q. 5 How confidential is the information in my account ?
The information of your holdings in the account is completely confidential. This
is similar to your account balance in a bank..
Q. 6 How do I Nominate more that on person ?
As per the latest Company's Act Amendment, only one person can be nominated.
Q. 7 How do I avail Nomination Facility ?
Fill in the relevant columns in the application.
Q. 8 Do Depository Accounts have Nominee Facility ?
No. NSDL allows the DP and the investor to capture details of the Nominee.
MUTUAL FUND
A mutual fund is a diversified, professionally managed portfolio of securities.
Most mutual funds hold securities in many companies. The investment of each indi
vidual is pooled with those of thousands of other investors. This offers scope f
or much better diversification than what an individual investor could achieve on
his/her own. With money being spread out over a number of investments, the risk
is minimized, as the returns are not dependent on the performance of any single
security.
Mutual funds are financial intermediaries in the investments business. They coll
ect funds from the public and invest on behalf of the investors as "pass through
entities" with losses and gains accruing to the investors only.
CONCEPT
• A mutual Fund is a trust that pools the saving of a number of investors who sh
are a common financial goal.
• The money thus collected is then invested in capital market instruments such a
s shares, debentures and other securities.
• The income earned through these investments and the capital appreciation relea
sed are shared by its unit holders in proportion to the number of units owned by
them.
• Thus a Mutual Fund is the most suitable investment for the common man as it of
fers an opportunity to invest in a diversified, professionally managed basket of
securities at a relatively low cost.
Low Costs
Mutual Funds are a relatively less expensive way to invest compared to
directly investing in the capital markets because the benefits of scale in
brokerage, custodial and other fees translate into lower costs for investors.
Liquidity
In open end schemes, the investor gets the money back promptly at net
asset value related prices from the Mutual fund. In closed end schemes, the
units can be sold on a stock exchange at the prevailing market price or the
investor can avail of the facility of direct repurchase at NAV related prices by
the Mutual Fund.
Transparency
You get regular information on the value f your investment in addition to
disclosure on the specific investments made by your scheme, the proportion
invested in each class of assets and the fund manager's investment strategy
and outlook.
Flexibility
Through features such as regular investment plans, regular withdrawal plans
and dividend reinvestment plans, you can systematically invest or withdraw
funds according to your needs and convenience.
Affordability
Investors individually may lack sufficient funds to invest in high grade stocks.
A mutual fund because of its large corpus allows even a small investor to
take the benefit of its investment strategy.
BOND
A bond is a debt instrument issued by a business or a governmental organization.
It is fixed interest bearing investment which provides for payment or accrual o
f interest at regular intervals and payment of the redemption amount or maturity
. Bonds are also traded on stock exchanges imparting liquidity to and investor's
investments.
Bonds are sold in the market at a premium (price greater that principal value) o
r at a discount (price lower than the principal value). The investor's decision
to by a bond at a particular price should take into the account the yield to mat
urity (YTM) on the bond and the risk of timely payment of interest and principal
.
Credit rating issued by approved rating agencies such as CRISIL, ICRA, and CARE
could be of use to investors to estimate the risks associated with various fixed
income instruments.
Types of bonds -
A bond is loan by the buyer to the issuer of the instrument. Bonds may be issued
by the companies, financial institutions or the government. Over and above the
scheduled interest payments as and when applicable, the holder of a bond is enti
tled to receive the par value of the instrument at the specified maturity date.
Bonds can be broadly classified into
a. Tax Saving Bonds.
b. Regular Income Bonds
Tax Saving Bonds offer tax exemption up to a specified amount of investments. Ex
amples are :
a) ICICI Infrastructure Bonds under Section 88 of the Income Tax Act, 1961.
b) NABARD/NAHAI/REC Bonds under Section 54EC of the income Tax Act, 1961.
c) RBl Tax Relief Bonds.
Regular Income Bonds, as the name suggests, are meant to provide a stable source
of the stable income at regular, pre-determined intervals.
INSURANCE
On the one hand, human life is subject to various risks—risk of death or disabilit
y due to natural or accidental causes. Humans are also prone to diseases, the tr
eatment of which may involve huge expenditure. On the other hand, property owned
by man is exposed to various hazards, natural and man-made.
When human life is lost or a person is disabled permanently or temporarily, ther
e is a loss of income to the household. The family is put to hardship. Sometimes
survival itself is at stake for the dependants.
When it comes to property, loss or damage to property results in either whole or
partial loss in income to the person or entity.
Risk has the element of unpredictability. Death/disability or loss/damage could
occur at anytime. Losses can be mitigated through insurance. Insurance is a comm
odity which offers protection against various contingencies.
Insurance products available for life and non-life are many. In non-life, apart
form personal covers such as accident covers and health insurance, there are pro
ducts covering liabilities under a particular law and or common law. The various
products are designed to cater to different needs of an individual or industry
such as fire insurance policy on multi-storied building, householder's policy.
An insurance contract promises to make good to the insured a certain sum in cons
ideration for a payment in the form of premium from the insured.
Human life cannot be valued. Hence the sum assured ( or the amount guaranteed to
be paid in the event of a loss ) is by way of a 'benefit' in the case of life i
nsurance. Life insurance products provide a definite amount of money to the depe
ndants of the insured in case the life insured dies during his active income ear
ning period or becomes disabled on account of an accident causing reduction/comp
lete loss in his income earnings. An individual can also protect his old age whe
n he ceases to earn and has no other means of income by purchasing an annuity pr
oduct.
A Personal Accident cover is also for protection. In the event of death or disab
ility, permanent or temporary, of the insured, it provides for compensation whic
h is either the whole or a percentage of the Capital Sum Insured depending on th
e kind of loss.
In the case of Health Insurance, the policy seeks to cover expenses towards of t
reatment of diseases and or injury upto the Sum Insured opted for by the insured
.
In respect of insurance relating to property, there are many products available.
Property may be covered against fire and perils of nature including flood, eart
hquake etc. Machinery may be insured for breakdown. Goods in transit can be insu
red under a marine cargo insurance cover. Insurance covers are also available fo
r ships and other vessels. A motor insurance policy covers third party damage as
well as damage to the vehicle.
Insurance of property is based on the principle of indemnity. The idea is to bri
ng the insured to the same financial position as he /she was before the loss occ
urred. It safeguards the investment in the property. Where there is no insurance
, losses can mar a project or an industry. General Insurance offers stability to
the ecqnomy and to the society.
KARVY
OPERATIONAL HIGHLIGHTS
NO OF DEMAT ACCOUNTS
NUMBER OF BRANCHES
COMPETITORS OF KARVY
1) INDIA BULLS
2) KOTAK SECURITY
3) SHARE KHAN
4) ANAND RATTHI
5) SITA PORTOFOLIO
6) LOCAL BROKERS
RESEARCH METHODOLOGY
RESEARCH METHODOLOGY
Problem Identification :
The project do find out the market share of Karvy's products and suggestion how
to improve the market share.
Collection Method of Date :
The source of data collection was primary data which was collected by personal i
nterview, aided by structured disguised Questionnaire.
Area:
Field work was carried out for the Karvy Stock Broking Ltd. For the analyze of m
arket potential of product.
Sample Size:
Daily around 10-20 peoples were interviewed . Therefore, the whole exercise took
about 20 days.
Almost all the respondents were very helpful and forthcoming with the informatio
n.
RESEARCH OBJECTIVES
RESEARCH OBJECTIVES
To find out the market strength and market share of Karvy's product and suggest
strategies to increase its market share.
1) To study present product market.
*
2) To find out the market share of Karvy's product.
3) To get overview of Sales scenario of the Karvy's product vis a Vis. its :
competitors.
4) To judge the awareness level of peoples regarding the various products.
5) To analyse the people criteria for promoting any brand and the needs and p
roblems of the people.
6) To collect ideas and suggestions form the market.
7) To find out the future market potential of products.
8) To find out the strength of Karvy and do SWOT analysis of Karvy's products
9) To suggest strategies to increase the market share of Karvy's products.
Above objectives were achieved by following a well thought out plan and defining
the problem for each objectives separately.
DATA
ANALYSIS
DATA COLLECTED OF BUYING OF SHARES PRODUCT MORE FLEXIBLE IN THE MARKET INVESTED
IN VARIOUS COMPANIES
KARVY 20
INDIA BULLS 10
ANAND RATHI 10
LOCAL BROKERS 3
SHARE KHAN 40
KOTAK SECURITY 6
SITA PORTFOLIO 11
Excellent 50
Good 30
Fair 10
Poor 10
SUGGESTIONS
Karvy should introduce more attractive schemes for lower class consumer segment.
2) Karvy should increase its products like Home Loans, Personal Loans, Educat
ion Loan, which is in great demand.
3) Karvy should opened more of its branches in other cities also, so that, pe
ople can easily aware of their products.
4) Various advertising promotion schemes should be done like providing Sign B
oards, Banners for display to consumer.
5) Increase number of branches in Lucknow and in other cities also.
6) Karvy should provide more packages to the consumer.
7) Some sort of insentive should be provided to consumer to do advertisement.
8) To give advertisement in Television.
9) To give advertisement in Newspaper through other Media.
10) Company should provide more and suitable schemes to businessman and shopke
epers, so that, it can increase its business in the market.
11) Company should provide scheme to consumers, EX-
a) Gifts in a package on occasion of festivals.
b) Introduce coupon or scratch offer in the various schemes
CONCLUSION
CONCLUSIONS
1) There is more awareness level for difference Karvy's products among the co
nsumers.
2) From the data collected it is quite clear that while promoting any brand t
he foremost considerations are good demand and a good margin followed by regular
supply and next comes brand names.
3) Average annual sale come out to be medium for Karvy's product followed by
its competitors product and also have a significant share when clubbed together.
4) Brand awareness for karvy's product is more.
5) Among products Stock Broking, Insurance and PAN numbers were in great deman
d most among the consumers.
6) Most of the consumers were complaining about that there was no sort of cre
dit given in the era of credit.
BIBLIOGRAPHY
BIOBLIOGRAPHY
1. Karvy Stock broking Ltd. website: www.karvy.com
2. Research Methodology : By K.U. Rao
C.R. Kothari
3. Marketing Management : By: Philip Kotler
4. www.sebi.org
5. www.mutualfundsindia.com
6. www.economictimes.com