- [2:07 PM, 4/25/2020] Ankit: Ethical issue: A problem or situation that requires a person
or organization to choose between alternatives that must be evaluated as right (ethical)
or wrong (unethical). - [2:09 PM, 4/25/2020] Ankit: Theft of information:- Nowadays, it is not hard for hackers to attack and access vital information through the internet. Most customers do transactions by filling out forms with their personal information such as name, address, email address, birthdate, and contact information. They transfer card numbers, security codes, and expiration dates over the net. This is where theft is possible. - [2:09 PM, 4/25/2020] Ankit: Poor Service:- Online retailers could ship counterfeit or damaged goods to their customers or even fail to deliver any product at all. They may fail or refuse to give credit to their customers who return the purchase. - - Online sellers may fail in protecting the shipment of goods and choose to refuse to take responsibility for damages. Being irresponsible is one of the indications of poor service and this is a common problem and complaint in the e-commerce industry. - [2:11 PM, 4/25/2020] Ankit: Switches and Baits: In e-commerce, online sites and sellers are given the opportunity to massive email promotions to many potential customers which means there is a high risk for scams and spams. Sellers are often advertising great deals on the latest gadgets and attract curious consumers to sites that do not offer such products. - Some often offer baits and switches to get your personal information, ridiculing that you can earn easy money through home-based employment. - [2:13 PM, 4/25/2020] Ankit: Intellectual property Theft:- The basic copy-and-paste action enables anyone who has the access to the internet to copy original works of others directly such as artwork, text, photos, music, and ideas. These intellectual properties move from their creators to copiers without granting permission for sought or use. - [2:14 PM, 4/25/2020] Ankit: Social Issues:- Social issues encompass issues that a small to representative group of people within a society disagree with or find undesirable - [2:16 PM, 4/25/2020] Ankit: Security and Privacy: I will discuss the issues for e- commerce is security & privacy. It is the most important issues for e-commerce because without security & privacy, the customer will scared get cheated by the seller. For example, the customer will scared the seller products whether is good or bad because they just saw the picture of the product over the internet so the customer don’t know whether the product are good or bad so they scared the seller will post up a bad thing to sell at internet. Another example is scared after the customer transfer the money to the seller then they won’t send the product to the customer. Other than this 2 example, there still have another example is the customer don’t know the actual price at marketing and the seller just… - [2:18 PM, 4/25/2020] Ankit: Shipping Issues:-The second issues that I will discuss are shipping issues. Shipping issue means that when the buyer buys a product from the seller and the seller is from other states then they should use shipping to send the products to the buyer so that it can arrive at the place of buyer stay. In shipping, there need to have a good data management means that the seller needs to manage the data securely such as addresses of the buyer, names of buyer, credit card information of the buyer, and contact information of the buyer to deliver the product correctly and on time as promised. - [2:19 PM, 4/25/2020] Ankit: If the product doesn't get delivered, then the buyer will feel that he gets cheated by the seller. It’s very important because if the buyer feels they get cheat by seller then they won’t go to those websites again to purchase the products.